CN101222450A - Event managing and event informing method and system - Google Patents
Event managing and event informing method and system Download PDFInfo
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- CN101222450A CN101222450A CNA2008100071020A CN200810007102A CN101222450A CN 101222450 A CN101222450 A CN 101222450A CN A2008100071020 A CNA2008100071020 A CN A2008100071020A CN 200810007102 A CN200810007102 A CN 200810007102A CN 101222450 A CN101222450 A CN 101222450A
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Abstract
The invention discloses a method for event management, which comprises that: an event management message input by a user is obtained, is sent, and contains a member number list involved in the event management; after a group server receives the event management message, the group server stores the event management message into user databases which member numbers correspond to in the member number list. The invention also discloses a system for event management, a method for event notification and a system for event notification. With the invention, the task management arrangement and the schedule management arrangement can be realized; and when the time related to the task management arrangement and the schedule management arrangement is due, the invention can remind of the user and meets the personalized need of the user.
Description
Technical field
The present invention relates to field of computer technology, relate in particular to the method and system of a kind of incident management, event notice.
Background technology
Even develop rapidly along with communication (IM) technology, the user is still a large amount of use IM instrument realization and the exchange and conmmunication between friend, colleague and the classmate in life at work, therefore, the IM instrument has become indispensable instrument in netizen user's daily life.The user who uses the IM instrument to communicate is increasing, and the user sends by the IM client and receives IM, to reach the purpose of quick pass-along message.
At present, a lot of enterprises or tissue utilize local area network (LAN) to carry out IM, promptly utilize the interchange between IM instrument realization enterprises or the organization internal employee.The interchange that utilizes the IM instrument to carry out between the interior employee with enterprise is an example, generally, enterprise utilizes the IM instrument to carry out interchange between the interior employee, generally initiates to set up IM group by a member in the enterprise, then, invite interior other the IM user of this enterprise to add group.Like this, the common exchanges and communication between a plurality of users have been satisfied in the appearance of IM group greatly, can certain social concern, work problem etc. be discussed jointly by the IM instrument such as a plurality of users, and then have satisfied the communication demand of group greatly.
Yet the group management function of IM instrument of the prior art only only limits to session communication and file-sharing, does not still have a kind of at company or in-house incident management and the method for arranging as task management and schedule.
Summary of the invention
In view of this, the embodiment of the invention provides a kind of method and system of incident management on the one hand, so that realize task management arrangement and schedule management arrangement;
The embodiment of the invention provides a kind of method and system of event notice on the other hand, so that when schedule or task arrival, remind group member.
A kind of method of incident management, this method comprises:
Obtain the incident management information of user's input, the described incident management information of obtaining is sent, described incident management information comprises the related member's list of numbers of incident management;
Cluster server after receiving described incident management information, with described incident management information stores in described member's list of numbers in each member's number corresponding user data storehouse.
A kind of method of event notice, after the user successfully landed the IM client, this method comprised:
Member's client is combined to described user's the number and the group number of described user adding in first packet, described first packet is carried in the order of incident management information inquiry corresponding protocols send;
Described cluster server is after confirming that described first packet is effective data packets, obtain the incident management information of the group number of described Subscriber Number correspondence, described incident management information combination is sent to member's client in second packet, described incident management information comprises the related time of incident management;
Member's client starts whether the timer inquiry current time is the related time unanimity of described incident management after confirming that described second packet is effective data packets, if, the prompting user.
A kind of system of incident management comprises: group event administration module and cluster server; Wherein,
Described group event administration module is used to obtain the incident management information of user's input, and the described incident management information of obtaining is sent, and described incident management information comprises the related member's list of numbers of incident management;
Described cluster server is used for after receiving described incident management information, with described incident management information stores in described member's list of numbers in each member's number corresponding user data storehouse.
A kind of system of incident arrangement notice comprises: member's client, cluster server and IM client; Wherein,
Described member's client is used for after the user successfully lands the IM client, described user's the number and the group number of described user adding are combined in first packet, described first packet is carried in the order of incident management information inquiry corresponding protocols sends, and after confirming to come from second packet that described cluster server sends and being effective data packets, start whether the timer inquiry current time is the related time unanimity of incident management that described incident management information comprises, if, the prompting user;
Described cluster server is used for obtaining the incident management information of the group number of described Subscriber Number correspondence after confirming that described first packet is effective data packets, and described incident management information combination is sent to member's client in second packet.
From such scheme as can be seen, the method and system of this incident management of the embodiment of the invention, by obtaining the incident management information of user's input, the described incident management information of obtaining is sent, described incident management information comprises the related member's list of numbers of incident management; Cluster server after receiving described incident arrangement information, with described incident management information stores in described member's list of numbers in each member's number corresponding user data storehouse.Can realize that management and group person can carry out task management and schedule at partial group group membership or all members according to the actual requirements, satisfy user's diversification needs, greatly improve the availability and the ease for use of IM instrument, and then also greatly satisfied the needs of user individual.
Further, the method and system of the event notice of the embodiment of the invention, can be when task or schedule expire, automatically remind this task or the related group member of schedule by the form of event notice, like this, can realize utilizing the effective management group group membership's of IM instrument task arrangement, satisfy user's personal needs.
Description of drawings
The method flow diagram of the incident management that Fig. 1 provides for the embodiment of the invention;
The method flow diagram that Fig. 2 arranges for the task management that the embodiment of the invention provides;
The method flow diagram that Fig. 3 arranges for the schedule management that the embodiment of the invention provides;
The method flow diagram of the event notice that Fig. 4 provides for the embodiment of the invention;
The system and device figure of the incident management that Fig. 5 provides for the embodiment of the invention;
The system and device figure of the event notice that Fig. 6 provides for the embodiment of the invention.
Embodiment
The embodiment of the invention is mainly: obtain the incident management information of user's input, described incident management information is sent, described incident management information comprises the related member's list of numbers of incident management; Cluster server after receiving described incident management information, with described incident management information stores in described member's list of numbers in each member's number corresponding user data storehouse.This can realize that management and group person carries out task management and schedule at partial group group membership or all members according to the actual requirements, satisfies user's diversification needs.
For making the purpose, technical solutions and advantages of the present invention clearer,, the embodiment of the invention is further specified below in conjunction with embodiment and accompanying drawing.
Referring to Fig. 1, the flow chart of the incident management information that Fig. 1 provides for the embodiment of the invention.In the present embodiment, incident management information can be the task management arrangement information, perhaps, is the schedule management arrangement information.Like this, can carry out the task management arrangement to partial group group membership or all members at company or in-house actual demand, and/or, the schedule management arrangement.As shown in Figure 1, this flow process can may further comprise the steps:
In the present embodiment, above-mentioned incident management information comprises the related member's list of numbers of incident management.Such as, if incident management information is the management arrangement information of a certain task, then the related member's list of numbers of this incident management is to carry out member's list of numbers of this task.
As seen, by the foregoing description, can realize that management and group person carries out the task management arrangement or carries out the schedule management arrangement at partial group group membership or all members according to the actual requirements, and then satisfy user's diversification needs.
The flow process of the incident management that the embodiment of the invention is provided at task management arrangement information and schedule management arrangement information respectively is elaborated below.
Referring to Fig. 2, the flow chart that Fig. 2 arranges for the task management that the embodiment of the invention provides.In the present embodiment, the task management arrangement information can comprise: the content of the zero-time of carrying out of task and concluding time, the task of will carrying out and the member who executes the task tabulation.As shown in Figure 2, this flow process may further comprise the steps:
In the present embodiment, above-mentioned response mouse double-clicks message or right-click menu message must just be carried out after the user successfully lands client.Wherein, user's logging on client can may further comprise the steps:
The IM server is given in A, the effective corresponding protocols order of number of the account, password and authentication password of obtaining user input.
In this step, above-mentioned protocol command is generally the corresponding order of User Datagram Protocol (UDP).
B, IM server are after receiving above-mentioned protocol command, whether number of the account and the password of confirming above-mentioned user's input be corresponding with the information in its storage user data storehouse, if, confirming that the number of the account and the password of user's input is effective, the indication user successfully lands the IM client.Like this, the user successfully logins the IM client.
In the present embodiment, the group session window of setting up corresponding above-mentioned group number can utilize the group session administration module to create.
In the present embodiment, above-mentioned judge the user for group the keeper after, usually utilize the api routine of Windows window to create corresponding Task Management window, like this, the task management arrangement information that the user just can will carry out in the input of above-mentioned Task Management window, and then Task Management window response user is at the task management arrangement information of Task Management window input, afterwards, and execution in step 204.Wherein, this task management arrangement information can comprise the content of the zero-time of will carrying out of task of crowd keeper input and concluding time, task and carry out member's tabulation of this task, such as, the content that the group keeper can import will carrying out of task is: exploitation background server system, afterwards, the group keeper can select three users of A, B, C among the group as the member who carries out this newly-built task, and the zero-time and the concluding time of this task is defined as 2007-12-27 and 2008-1-10 respectively.Like this, the group keeper just can finish the input operation that newly-built task management is arranged.
In the present embodiment, above-mentioned the task management arrangement information sent and can comprise:
A2, above-mentioned task management arrangement information is combined in the packet according to predetermined protocol format, and this packet carried out encryption, described data encrypted bag is carried in the task corresponding protocols order of newly-built group sends to instant messaging IM server.
In the present embodiment, above-mentioned predetermined protocol format is generally the form of the UDP correspondence that cluster server and client appoint.
A2, the above-mentioned protocol command of IM server parses when confirming that above-mentioned protocol command is the task corresponding protocols order of newly-built group, are transmitted to cluster server with this packet.
In the present embodiment,, this packet is transmitted to cluster server if carry out above-mentioned steps A2, then after, cluster server receives above-mentioned task management arrangement information, can comprise:
Cluster server receives above-mentioned packet, and this packet is decrypted processing, when confirming that this packet is effective, parses the content of this packet.Wherein, the above-mentioned content that parses this packet just comprises the content of the zero-time of task and concluding time, task and carries out the task management arrangement information of member's tabulation of described task in the above-mentioned steps 204.
This step is in order to guarantee that further the above-mentioned user who carries out the task management arrangement in group is the user in this group.
This step is in order to guarantee that further the above-mentioned user that newly-built task management is arranged in group is the group keeper in this group.
In the present embodiment, if the task management arrangement information that three users of A, B, C among the group, then will comprise the content of the zero-time of this task and concluding time, task as the member who carries out a certain task and carry out member's tabulation of this task stores into respectively in the database of A, B among the group, three user's correspondences of C.
Like this, by above step, the group keeper has finished the newly-built operation of above-mentioned task management arrangement information.But, if the group keeper need delete at different tasks, and/or, revise, then carrying out after above-mentioned 208 steps store the task management arrangement information in each member's number corresponding user data storehouse in described member's list of numbers, can execution in step 209.
Step 209 will be deleted, and/or, revise pairing protocol command and send to cluster server.
In the present embodiment, above-mentioned protocol command is generally the order of UDP correspondence.
In the present embodiment, if above-mentioned steps 209 sends the corresponding protocol command of deleting to cluster server, then in the step 210, server is carried out the operation of deletion.
Further, by the embodiment of the invention, also can realize the schedule management arrangement.Wherein, the flow process of schedule management arrangement and task management arrangement realization is similar.Different is that the schedule management arrangement information can comprise: member's tabulation that the content that the time that schedule is regularly reminded, schedule are regularly reminded and this schedule are related.Like this, step 204 can for: obtain the schedule management arrangement information that comprises the related member's tabulation of time that schedule regularly reminds, content that schedule is regularly reminded and this schedule of crowd keeper input, this schedule management arrangement information sent to cluster server.Other steps just change the task management arrangement into the schedule management arrangement accordingly and get final product.Specifically can be referring to the flow process of schedule management arrangement shown in Figure 3.
As seen, pass through such scheme, can be from line down or move on the line the actual life or the Internet carries out exchange and conmmunication with the member in certain company in the reality or the tissue, form group's form of IM, and then realize that management and group person can carry out task management arrangement or schedule management arrangement at partial group group membership or all members according to the actual requirements, satisfy user's diversification needs, greatly improve the availability and the ease for use of IM instrument, and then also greatly satisfied the needs of user individual.
After finishing above-mentioned task management arrangement and schedule management and arranging,, then more can realize user's personal needs if can expire or schedule expires and in time is notified to above-mentioned task management arrangement and each related member of schedule in this task.
The method of the event notice that the embodiment of the invention is provided is described below.
Referring to Fig. 4, the method flow diagram of the event notice that Fig. 4 provides for the embodiment of the invention.In the present embodiment, event notice can comprise: corresponding event notice is arranged in task management, and perhaps, corresponding event notice is arranged in schedule management.Present embodiment is that example is described the event notice that the embodiment of the invention provides with the event notice of task management arrangement correspondence, and as shown in Figure 4, after the user successfully landed the IM client, this flow process can may further comprise the steps:
In the present embodiment, the operation that step 401 is carried out should be performed operation after member's client successfully gets access to all group number that the user adds.Like this, member's client just can be combined to this user's the number and the group number of this user adding in first packet.
In the present embodiment, above-mentioned first packet is carried in the order of event information inquiry corresponding protocols sends, and can comprise:
A, first packet is carried out encryption, first packet after encrypting is carried at task management arranges to send to the IM server in the corresponding protocols order.
B, IM server resolve the above-mentioned protocol command that receives, and parsing this protocol command when being group protocol, first packet is carried at the task inquiry arranges to be transmitted to cluster server in the corresponding protocols order.
In the present embodiment, the task management arrangement information of the above-mentioned group number of obtaining the Subscriber Number correspondence can for: obtain in the group number of above-mentioned Subscriber Number place each and relate to all task management arrangement informations of this Subscriber Number.
In the present embodiment, described information is stored and can be carried out storage administration by group's task management module.
Step 404 starts timer and inquires about described canned data, judges whether the current time belong to the concluding time of task, if, point out the user, otherwise, execution in step 405.
Step 405 judges that whether the current time surpass the zero-time of task, if, under the situation of not pointing out the user, the prompting user, otherwise, do not point out.
In the present embodiment, above-mentionedly can comprise under the situation of not pointing out the user: member's client does not send the information of pointing out the user.
By the embodiment of the invention, also can realize arranging the operation of overdue notice at schedule management.Wherein, the flow process of schedule management arrangement notice and task management arrangement notice realization is similar.Different is that the schedule management arrangement information can comprise: as seen content that the time that schedule is regularly reminded, schedule are regularly reminded and the related member of this schedule tabulate.Like this, step 403 can for: the schedule list information that above-mentioned second packet comprises is resolved, extract the information of time, schedule content and member's list of numbers correspondence that the schedule of each schedule of described parsing regularly reminds, described information is stored.Step 404 can for: judge whether the current time belong to the incident in the schedule, if, the prompting user.Therefore, just needn't execution in step 405.Step in other steps and the present embodiment is similar, just accordingly the task management arrangement information is revised as the schedule management arrangement information.
Pass through the foregoing description, can be implemented in date in task or the schedule when expiring, the IM instrument can be reminded related group member automatically by the form of event notice, like this, can realize utilizing the effective management group group membership's of IM instrument task management arrangement or schedule, satisfy user's personal needs.
The system and device that the embodiment of the invention is provided is described below.
Referring to Fig. 5, the task management that Fig. 5 provides for the embodiment of the invention and the system and device figure of schedule.As shown in Figure 5, this system can comprise: group event administration module 501 and cluster server 502.
Wherein, group event administration module 501 is used to obtain the incident management information of user's input, and the described incident management information of obtaining is sent.Wherein, incident management information comprises the related member's list of numbers of incident management.
Wherein, above-mentioned incident management information can for: the task management arrangement information perhaps, is the schedule management arrangement information.
In the application, cluster server 502 is after receiving above-mentioned incident management information, and carry out with described incident management information stores in described member's list of numbers in each member's number corresponding user data storehouse before, the general number of user's correspondence of importing above-mentioned incident management information and the group number at this user place of extracting earlier, and confirm a number in the group number that whether above-mentioned Subscriber Number go out for said extracted really, if, confirm further then whether above-mentioned Subscriber Number is the number of the group keeper correspondence in this group number, if then can carry out described incident management information stores in described member's list of numbers in each member's number corresponding user data storehouse.
This system can also comprise: protocol command sending module 503.
Protocol command sending module 503 is used at cluster server 502 after the incident management information stores is in each member's number corresponding user data storehouse of described member's list of numbers, to delete, and/or, revise pairing protocol command and send to cluster server 502.
This system can also comprise: instant messaging IM server 504.
Group event administration module 501 also is used for described incident management information is combined to packet according to predetermined protocol format, and described packet carried out encryption, described data encrypted bag is carried in task arrangement of newly-built group or the schedule corresponding protocols order of newly-built group sends to instant messaging IM server 504.
Instant messaging IM server 504 is used to resolve above-mentioned protocol command, when confirming that above-mentioned protocol command is newly-built group task or the schedule corresponding protocols order of newly-built group, above-mentioned packet is transmitted to cluster server 502.
This system can also comprise: IM group's panel administration module 505, group session administration module 506 and group's management judgment module 507.
Wherein, IM group's panel administration module 505 is used to respond the user's who successfully lands client mouse and double-clicks message or right-click menu message, and determine the group number that the user desires to open according to the current location information of mouse, what send window was set up first is notified to group session administration module 506.
Group session administration module 506 is used for setting up the group session window of corresponding above-mentioned group number after receiving above-mentioned first notice, and response user's menu is clicked operation information in described group session window.
It is that incident is when arranging corresponding menu that group's management judgment module 507 is used for what click according to the menu of group session administration module 506 responses that operation information determines that the user clicks, judge whether above-mentioned user is crowd keeper, if second of send window foundation is notified to described group event administration module 501.
Group event administration module 501 also is used for after receiving above-mentioned second notice, creates the incident management window that group keeper incoming event management information needs.
Like this, cluster server 502 just can
In the present embodiment, group event administration module 501 is in the incident management information of specifically obtaining user's input, when the described incident management information obtained is sent, can be consistent with the method described in the method for Fig. 2, incident management shown in Figure 3, give unnecessary details no longer one by one here.Further, cluster server 502 specific implementation with described incident management information stores in described member's list of numbers in each member's number corresponding user data storehouse the time performed operation also consistent with the method described in the method for Fig. 2, incident management shown in Figure 3, also give unnecessary details no longer one by one here.
Referring to Fig. 6, the system and device figure of the event notice that Fig. 6 provides for the embodiment of the invention.As shown in Figure 6, this system can comprise: member's client 601, cluster server 602 and IM client 603.
Wherein, member's client 601 is used for the user successfully land IM client 603 after, this user's the number and the group number of this user adding are combined in first packet, first packet is carried in the order of incident management information inquiry corresponding protocols sends, and after confirming to come from second packet that cluster server 602 sends and being effective data packets, start whether the timer inquiry current time is the related time unanimity of incident management that described incident management information comprises, if, the prompting user.
This system can also comprise: parsing module 604.Wherein, parsing module 604 can be arranged in member's client 601, perhaps, is independent of member's client 601; It is example that present embodiment is independent of member's client 601 with parsing module 604.
Parsing module 604 is used for second packet that comprises incident management information that cluster server 602 sends is resolved, extract task management arrangement information or schedule management arrangement information after the parsing, above-mentioned task management arrangement information or schedule management arrangement information are stored.
Member's client 601 also is used to start timer query parse module 604 canned datas, judges whether the current time is the pairing time of parsing module 604 canned datas, if, the prompting user.
In the present embodiment, member's client 601 is concrete when carrying out prompting user's operation, and prompting user's method is consistent in the method for the event notice that can describe with above-mentioned Fig. 4, gives unnecessary details no longer one by one here.
As seen, the method and system of this incident management of the embodiment of the invention, by obtaining the incident management information of user's input, described incident management information is sent to cluster server, described incident management information comprises the related member's list of numbers of incident management; Cluster server after receiving described incident management information, with described incident management information stores in described member's list of numbers in each member's number corresponding user data storehouse.Can realize that management and group person can carry out task management arrangement or schedule management arrangement at partial group group membership or all members according to the actual requirements, satisfy user's diversification needs, greatly improve the availability and the ease for use of IM instrument, and then also greatly satisfied the needs of user individual.
Further, the method and system of the event notice of the embodiment of the invention, can be when task or schedule expire, automatically remind this task or the related group member of schedule by the form of event notice, like this, can realize utilizing the effective management group group membership's of IM instrument task arrangement, satisfy user's personal needs.
Above-described specific embodiment; purpose of the present invention, technical scheme and beneficial effect are further described; institute is understood that; the above only is preferred embodiment of the present invention; be not to be used to limit protection scope of the present invention; within the spirit and principles in the present invention all, any modification of being done, be equal to replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (18)
1. the method for an incident management is characterized in that, this method comprises:
Obtain the incident management information of user's input, the described incident management information of obtaining is sent, described incident management information comprises the related member's list of numbers of incident management;
Cluster server after receiving described incident management information, with described incident management information stores in described member's list of numbers in each member's number corresponding user data storehouse.
2. method according to claim 1 is characterized in that, described with the incident management information stores in described member's list of numbers in each member's number corresponding user data storehouse after, further comprise:
To delete, and/or, revise pairing protocol command and send to cluster server;
Cluster server is carried out the operation of described protocol command correspondence.
3. method according to claim 1 is characterized in that, described incident management information is the task management arrangement information, perhaps, is the schedule management arrangement information.
4. method according to claim 3 is characterized in that, if described incident management information is the task management arrangement information, described incident management information also comprises: the content of the zero-time of task and concluding time and task; The related member's list of numbers of described incident management is member's list of numbers of executing the task;
The described incident management information of obtaining user's input comprises described incident management information transmission of obtaining:
The incident management information of member's list of numbers of obtaining the content of the zero-time that comprises task of user input and concluding time, task and executing the task;
Described incident management information is combined in the packet according to predetermined protocol format, and described packet is carried out encryption, described data encrypted bag is carried in the task corresponding protocols order of newly-built group sends to instant messaging IM server;
The described protocol command of described IM server parses when confirming that described protocol command is the task corresponding protocols order of newly-built group, is transmitted to cluster server with described packet.
5. method according to claim 3 is characterized in that, if described incident management information is the schedule management arrangement information, described incident management information also comprises: the content that time that schedule is regularly reminded and schedule are regularly reminded; The related member's list of numbers of described incident management is that schedule is regularly reminded related member's list of numbers;
The described incident management information of obtaining user's input comprises described incident management information transmission of obtaining:
Obtain the incident management information that time that schedule regularly reminds, content that schedule is regularly reminded and schedule are regularly reminded the member's list of numbers that relates to that comprises of user input;
Described incident management information is combined in the packet according to predetermined protocol format, and described packet is carried out encryption, described data encrypted bag is carried in the schedule corresponding protocols order of newly-built group sends to the IM server;
The described protocol command of described IM server parses when confirming that described protocol command is the schedule corresponding protocols order of newly-built group, is transmitted to cluster server with described packet.
6. according to claim 4 or 5 described methods, it is characterized in that this method further comprises:
Cluster server is decrypted processing to the packet that receives, and when confirming that described packet is effective, parses the content of described packet, extracts the Subscriber Number of user's correspondence of described incoming event management information and the group number at this user place;
Judge whether described Subscriber Number belongs to the number in the described group number, if, judge further whether described user is the group keeper of described group number, if carry out with the operation in each member's number corresponding user data storehouse in described member's list of numbers of incident management information stores.
7. method according to claim 1 is characterized in that, before the described incident management information of obtaining user input, further comprises:
The mouse that responds the user who successfully lands client is double-clicked message or right-click menu message, and determines the group number that the user desires to open according to the current location information of mouse;
Set up the group session window of corresponding described group number, and response user's menu is clicked operation information in described group session window;
Click according to menu that operation information determines that the user clicks be the menu of incident management correspondence the time, judge whether described user is crowd keeper, if create the incident management window that described incoming event management information needs.
8. the method for an event notice is characterized in that, after the user successfully landed the IM client, this method comprised:
Member's client is combined to described user's the number and the group number of described user adding in first packet, described first packet is carried in the order of incident management information inquiry corresponding protocols send;
Described cluster server is after confirming that described first packet is effective data packets, obtain the incident management information of the group number of described Subscriber Number correspondence, described incident management information combination is sent to member's client in second packet, described incident management information comprises the related time of incident management;
Member's client starts whether the timer inquiry current time is the related time unanimity of described incident management after confirming that described second packet is effective data packets, if, the prompting user.
9. method according to claim 8 is characterized in that, described first packet is carried in the order of incident management information inquiry corresponding protocols sends, and comprising:
Described first packet is carried out encryption, the data encrypted bag is carried in the order of incident management information inquiry corresponding protocols sends to the IM server;
Described IM server is transmitted to cluster server parsing described protocol command when being group protocol with described first packet.
10. method according to claim 8 is characterized in that, described incident management information is: the task management arrangement information perhaps, is the schedule management arrangement information.
11. method according to claim 10 is characterized in that, if described incident management information is the task management arrangement information, then described incident management information comprises: the content of task and member's list of numbers of executing the task; The related time of described incident management is the zero-time and the concluding time of task;
Before whether the described startup timer inquiry current time is the related time unanimity of described incident management, further comprise:
The task management arrangement information that described second packet comprises is resolved, extract the content of the zero-time of each task after the parsing and concluding time, task and the information of member's list of numbers correspondence of executing the task, and described information is stored;
Whether the described startup timer inquiry current time is the related time unanimity of described incident management, if the prompting user comprises:
Start timer and inquire about described canned data, judge whether the current time belong to the concluding time of described task, if point out the user; Otherwise, whether judge the current time above described task starting time, if, under the situation of not pointing out the user, the prompting user.
12. method according to claim 10 is characterized in that, if described incident management information is the schedule management arrangement information, described incident management information comprises: schedule timing reminded contents and schedule are regularly reminded the member's list of numbers that relates to; The related time of described incident management is the time that schedule is regularly reminded;
Before whether the described startup timer inquiry current time is the related time unanimity of described incident management, further comprise:
The schedule management arrangement information that described second packet comprises is resolved, the schedule timing reminder time, schedule timing reminded contents and the schedule that extract each schedule management arrangement correspondence of described parsing are regularly reminded the information of the member's list of numbers correspondence that relates to, and described information is stored;
Whether the described startup timer inquiry current time is the related time unanimity of described incident management, if the prompting user comprises:
Start timer and inquire about described canned data, judge that whether the current time is described schedule reminder time regularly, if point out the user.
13. the system of an incident management is characterized in that, this system comprises: group event administration module and cluster server; Wherein,
Described group event administration module is used to obtain the incident management information of user's input, and the described incident management information of obtaining is sent, and described incident management information comprises the related member's list of numbers of incident management;
Described cluster server is used for after receiving described incident management information, with described incident management information stores in described member's list of numbers in each member's number corresponding user data storehouse.
14. system according to claim 13 is characterized in that, this system further comprises: the protocol command sending module;
Described protocol command sending module is used at described cluster server after the incident management information stores is in each member's number corresponding user data storehouse of described member's list of numbers, to delete, and/or, revise pairing protocol command and send to described cluster server;
Described cluster server is used to carry out the operation of described protocol command correspondence.
15. system according to claim 13 is characterized in that, this system also comprises: instant messaging IM server;
Described group event administration module also is used for described incident management information is combined to packet according to predetermined protocol format, and described packet carried out encryption, described data encrypted bag is carried in newly-built group task or the schedule corresponding protocols order of newly-built group sends to described instant messaging IM server;
Described instant messaging IM server is used to resolve described protocol command, when confirming that described protocol command is newly-built group task or the schedule corresponding protocols order of newly-built group, described packet is transmitted to described cluster server.
16. system according to claim 13 is characterized in that, this system also comprises: IM group's panel administration module, group session administration module and inquiry group administration module; Wherein,
Described IM group's panel administration module is used to respond the user's who successfully lands client mouse and double-clicks message or right-click menu message, and determine the group number that the user desires to open according to the current location information of mouse, what send window was set up first is notified to described group session administration module;
Described group session administration module is used for setting up the group session window of corresponding described group number after receiving described first notice, and response user's menu is clicked operation information in described group session window;
Described group management judgment module be used for click according to the menu of described group session administration module response that operation information determines that the user clicks be the menu of incident management correspondence the time, judge whether described user is crowd keeper, if second of send window foundation is notified to described group event administration module;
Described group event administration module also is used for after receiving described second notice, creates the incident management window that group keeper incoming event management information needs.
17. the system of an event notice is characterized in that, this system comprises member's client, cluster server and IM client; Wherein,
Described member's client is used for after the user successfully lands the IM client, described user's the number and the group number of described user adding are combined in first packet, described first packet is carried in the order of incident management information inquiry corresponding protocols sends, and after confirming to come from second packet that described cluster server sends and being effective data packets, start whether the timer inquiry current time is the related time unanimity of incident management that described incident management information comprises, if, the prompting user;
Described cluster server is used for obtaining the incident management information of the group number of described Subscriber Number correspondence after confirming that described first packet is effective data packets, and described incident management information combination is sent to member's client in second packet.
18. system according to claim 17 is characterized in that, this system also comprises: parsing module, and wherein, described parsing module is arranged in described member's client, perhaps, is independent of described member's client;
Described parsing module is used for the incident management information that described second packet comprises is resolved, and extracts task management arrangement information or schedule management arrangement information after the parsing, and described task management arrangement information or schedule management arrangement information are stored;
Described member's client also is used to start timer and inquires about described parsing module canned data, judges whether the current time is the described pairing time of parsing module canned data, if, the prompting user.
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| CN2008100071020A CN101222450B (en) | 2008-01-31 | 2008-01-31 | Event managing and event informing method and system |
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