CN101197715A - Method for centrally capturing mobile data service condition - Google Patents
Method for centrally capturing mobile data service condition Download PDFInfo
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- CN101197715A CN101197715A CNA2007101691115A CN200710169111A CN101197715A CN 101197715 A CN101197715 A CN 101197715A CN A2007101691115 A CNA2007101691115 A CN A2007101691115A CN 200710169111 A CN200710169111 A CN 200710169111A CN 101197715 A CN101197715 A CN 101197715A
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Abstract
The invention relates to the communication field, in particular to a safe centralized collection method of mobile data service statuses, which comprises the following steps: a status information data base is established, a status collecting module is also established at the monitoring terminal of each service system, and network connections are established between the status information collection data base and each monitoring terminal; the status collection module gives commands of replacing maintenance personnel operation to corresponding service systems, collects outputs in response to the commands, and generates parameterized service status information through analyzing the outputs in response to the commands; the service status information is collectively sent to the status information data base for treatment through a network; the network connections adopt safe realization modes, a data base server is arranged in a public network to realize the status information data base, and the service network of each service system has only one exclusive interface connected with the data base server in the public network. The invention provides a safe centralized collection proposal of mobile data service statuses with low cost, and improves the fault handling efficiency of a data network.
Description
Technical field
The present invention relates to the communications field, especially a kind of safety of mobile data service condition is concentrated acquisition method.
Background technology
Along with the develop rapidly of mobile communication technology, new data service is constantly released, and the operation system of data network is on the increase, existing at present 15 specialties; In operation system of the same race, the different data service units that the equipment supplier provided is arranged again, agreement and implementation that they use have nothing in common with each other; For network security, the maintenance host of each operation system is distributed in independently on the subnet, each other can not intercommunication; Data service technology innovation simultaneously is fast, and comparing with the telephone network of maturation on the maintenance and management experience has bigger gap, needs to strengthen accumulation.When business device networks, generally provide network management system by supplier, also there is not at present unified network management platform, carry out on the monitor terminal that the monitoring and the management of operation system is dispersed in each operation system, aspect system monitoring, lack automation tools and means, need artificial surveillance equipment and professional state, manually carry out daily maintenance instruction and check return results one by one.Because the particularity of mobile communication service business, data service need be arranged monitoring on duty in 7 * 24 hours, and operating pressure is bigger, the phenomenon of attending to one thing and lose sight of another often occurs, and the obstacle that each operation system takes place is difficult to timely discovery, and the troubleshooting time delay is big.Proposing a kind of scheme that can concentrate the interior service condition data of all operation systems in the collection mobile data network, is the prior art problem demanding prompt solution.And because data service system does not have unified standard and agreement, cause the existing various acquisition methods in this area at present, signaling mirror image acquisition system from the full-service flow process, to special-purpose acquisition scheme at a certain equipment or business, costly, applicability is not strong, is not easy to realize the service condition data centralization.Especially the data that need to gather are distributed on a plurality of business networks, and the data of these business networks are that visit is mutually forbidden in strictness according to safety requirements.How realizing the concentrated collection of service condition safely, is present art-recognized technical barrier.
Summary of the invention
The object of the present invention is to provide and to realize concentrating the scheme of gathering the interior service condition data of all operation systems in the mobile data network safely, so that improve efficient and the quality that solves fault.
For realizing purpose of the present invention, the safety of mobile data service condition provided by the invention concentrates acquisition method to be: state information database is set, monitor terminal in each operation system is provided with the state acquisition module, sets up network between state information database and each monitor terminal and connects; The state acquisition module is sent the instruction that replaces attendant's operation to corresponding operation system, and gathers response instruction output, produces parameterized service condition data by analyzing responding instruction output; The service condition data are concentrated by network and are sent to state information database for handling; Set up network between described state information database and each monitor terminal and connect the following safe implementation of employing:
Database server is set in the public network network realizes state information database, the business network of each operation system has and only has a special purpose interface respectively to the database server that is arranged in the public network network, this special purpose interface one end is a database server, the other end is the state acquisition module, this special purpose interface has following three features
(1) interface is self-enclosed, these interface two ends respectively at local record the IP address of opposite end, MAC Address, port numbers, be used to generate the identifier of key, strict corresponding when two ends are mutual, all ungratified packets all can be filtered;
(2) limit the state acquisition module that only operates in the operation system and can initiate initiatively visit from designated port, and accessed content is limited to the database server that is positioned at public network;
(3) information flowing is a double-encryption on this interface, and the first adopts safety to be connected when the state acquisition module is communicated by letter with database server, and it two is that the data of when communication transmission are encrypted.
And special purpose interface limits accessed content, accessed content is restricted to comprise following content,
What 1) state acquisition module and database server were mutual is the encrypt data bag, and the content of encrypt data bag comprises the service condition data that form is fixing, and what form was not inconsistent is directly abandoned; And the direction that transmits is defined as has only the state acquisition module initiatively to send packet to database server, do not allow database server initiatively to send packet except the response message to the state acquisition module, any active connection of initiating to the state acquisition module or active data bag transmit and all are rejected or abandon;
2) when being set, the state acquisition module registers alternately;
3) state acquisition module timed sending heartbeat message is given database server, is used to confirm the active state of state acquisition module;
And the mutual information of described registration is 128 bit identifiers, and when each state acquisition module was installed, database server produced identifier at random, and the state acquisition module obtains this identifier and preserves the encryption when being used for after this moving.
And described encrypt data bag utilizes the WEBSERVICE access mode by the state acquisition module, provides to database server by designated port.
And described designated port adopts 80 ports.
And, replace the instruction of attendant's operation to be stored in the state acquisition module for using with the script file form, contain number of the account, password and the instruction of business device to be collected in the script file, all data in the script file all use cryptographic algorithm to encrypt one by one.
And, the only open designated port of database server, state information database outer setting fire compartment wall is protected, and flow restriction, IP address restriction and protocols limit are set in the fire compartment wall.
And state information database judges whether to produce alarm according to the service condition data, provides alarm to land the service of checking, lands failure inefficacy technology and prevents the injection attack technology in the WEB login page employing of alarm.
And the page of checking of alarm adopts the overtime webpage of anti-nested technology, user right checking and the SESSION technology that ceases to be in force automatically, refusal disabled user visit.
The invention provides a kind of distributed schemes,, focus on the state information database that is in the public network network by special purpose interface by being distributed in after state acquisition module on the service system monitoring terminal gathers the service condition data of each operation system.The state acquisition module can send the instruction that replaces attendant's operation by active equipment in operation system, collects the output of each business device response instruction in the operation system, the consersion unit service condition.The present invention has also expanded the processing to the service condition data, realizes alarming according to the automatic failure judgement of service condition data, has further improved the efficient and the quality that solve fault.Implementing the present invention only need increase the database software and hardware system, and by special purpose interface setting and encryption measures, strictness has ensured the fail safe of gatherer process.The present invention realizes need not each operation system is transformed, and has realized that on low-cost basis the whole network service condition data security concentrates, and is particularly suitable for large-scale mobile service service provider and adopts.
Description of drawings
Fig. 1 is the information flow diagram of the embodiment of the invention;
Fig. 2 is the data network comprehensive warning system schematic diagram of the embodiment of the invention;
Fig. 3 is the master control thread execution flow chart of embodiment of the invention state acquisition module;
Fig. 4 is the script executing thread execution flow chart of embodiment of the invention state acquisition module;
Fig. 5 is that the equipment state of embodiment of the invention state acquisition module is extracted the thread execution flow chart.
Embodiment
The basic fundamental means that mobile data service condition provided by the invention concentrate to be gathered are: state information database is set, at the monitor terminal of each operation system the state acquisition module is set, set up network between state information database and each monitor terminal and connect; The state acquisition module is sent the instruction that replaces attendant's operation to corresponding operation system, and gathers response instruction output, produces parameterized service condition data by analyzing responding instruction output; The service condition data are concentrated by network and are sent to state information database for handling.The state acquisition module that is installed on the monitor terminal of each operation system can replace the attendant to carry out daily upkeep operation instruction.This acquisition module sends instruction to business device automatically, preserves and manage business device responds instruction automatically and the data returned, goes out the service condition data by these data preparations.Simultaneously, because can automatically perform the upkeep operation instruction, the interval of upkeep operation planning execution also can be shortened greatly, the time interval that automatically performs can significantly dwindle, control and monitoring are also much bigger than artificial execution, help keeping the maintenance quality of mobile data network.By the service condition data that above processing procedure quantification obtains, become and promptly to weigh the index of service condition for the index of computer decision-making.Can be between state acquisition module and the state information database by the heartbeat service interaction, state acquisition module report in for example per 5 minutes lays oneself open to normal operating conditions.
In order to improve troubleshooting efficient, after the service condition data focus on state information database by network, state information database can judge whether to produce alarm according to the service condition data, information flow can be referring to Fig. 1: the business device of state acquisition module in operation system sends script command, business device response command output loopback state acquisition module, the state acquisition module is sent to state information database with the service condition data, produces alarm according to the service condition data.Can handle by dual mode during enforcement: the one, each index of equipment state all has corresponding normal range value, and state information database will be checked all indexs, all will produce alarm to the index in normal span not; The 2nd, service condition data (as: time, quantity etc.) under certain given situation have certain Distribution Statistics (success rate or mortality), and state information database is added up it, has bigger departing from will send alarm to statistics.The definition of equipment state index and threshold value thereof all can be determined according to daily maintenance experience, also can provide interface to adjust for the relevant speciality personnel in the state information database.
When specifically implementing, the present invention can expand the realization state information database, so that increase treatment effeciency, greater functionality is provided: state information database is connected and composed by network by database server, application server and web server, database server is concentrated acquisition process service condition data, application server realizing service logic and expanded function, web server provide the service of browsing various alarms by internet.Referring to accompanying drawing 2, the system configuration of the embodiment of the invention is: adopt interface to be connected between the monitor terminal that the state acquisition module is housed and the operation system miscellaneous equipment, realize the information transmission between state acquisition module and the business device, can adopt the SOCKET mode to be connected in No. 23 ports of TCP.Connect by special purpose interface between monitor terminal and the database server, realize the information transmission between state acquisition module and the database server, can adopt the ADO mode to connect database.Can in database server, store the alarming threshold table during enforcement, the data threshold of record traffic status data and surpass the alarm of thresholding correspondence in the table, when carrying out the operation of service condition data loading, trigger automatically performs checks that data volume is whether within threshold range, as then do not produce alarm in threshold range.
When considering practical application, the business device of existing each operation system is often provided by different equipment suppliers, and the information interaction agreement of use may be different, may cause complicated communications setting during enforcement.And the present invention notices, existing each professional system is all supported the telnet mode, but mutual by the telnet mode between the business device of set condition acquisition module and corresponding operation system when therefore implementing.It is mutual to utilize telnet to realize during concrete enforcement, can carry out in the process of script in the state acquisition module, and the state acquisition module is differentiated telnet automatically and is in input state or output state, and the method for resolution is to mate the telnet prompt automatically.After matching prompt, import script command automatically; For the order that does not have prompt, the state acquisition module is sent " ^C " according to the time-out time that is provided with to business device and is got back to input state.The state acquisition module also can directly make business device get back to input state according to the time-out time that is provided with.By in script, adding special sign prompting state acquisition module different situations is handled, can be utilized the telnet agreement, can formulate acquisition strategies flexibly by different scripts and collect the information of being concerned about from a large amount of information of business device collection.
Database server can adopt the method identical with software I DS to the information analysis that collects, and information processing is divided into the critical field extraction and critical field is added up two kinds.The field that needs are extracted and add up goes to extract and add up in the output of this order by this field of order ID grouping expression, foundation is with the array of order ID, the element of array removes and comprises the head pointer that ID also comprises a chained list, and the field that storage must be extracted and add up in the chained list.When to the information processing that collects, the state acquisition module is according to order ID traversal chained list, and the coupling critical field obtains equipment state.The character match algorithm that needs to adopt in carrying out script and information analysis process can be with reference to the BMH algorithm.
The state acquisition module can adopt software programming to realize that the instruction that the state acquisition module is sent is kept at the state acquisition module with cipher mode.The concrete software design approach that the invention provides the state acquisition module is for reference: the state acquisition module is made of main control module, script execution module, equipment state extraction module, three respectively corresponding three threads of module, can be simultaneously at running background, to the not influence of routine work of maintenance terminal.Two worker threads are controlled by the master control thread.Each thread adopts the stable operation of SHE (Structured Exception Handling) technique guarantee thread.When unusual, each thread can be to the report of master control thread as unsurmountable, and the master control thread performs the system journal record on the one hand, restarts thread on the one hand.Each thread flow process can begin after the basic initialization referring to Fig. 3~5: the reporting message of each thread of master control thread monitor is that service is withdrawed from; The script executing thread is carried out script one by one, gets the output result, puts into buffering area, and circulation is carried out up to end; Equipment state is extracted thread and get an output result from buffering area, analyzes the output equipment state, and the quantification equipment state is also carried out storing process and uploaded, up to finishing end.
Can the present invention realize safety collection enforcement, and key is information flow between business network and the public network is realized security control.State information database of the present invention must be installed in the public network, its objective is to guarantee that all state acquisition modules can both have access to the database server as core.During concrete enforcement, adopt ripe database technology to get final product, the present invention will not give unnecessary details.Database server is set in the public network network realizes state information database, the business network of each operation system has and only has a special purpose interface respectively to the database server that is arranged in the public network network, this special purpose interface one end is a database server, another section is the state acquisition module, this special purpose interface is set following three features
(1) interface is self-enclosed, these interface two ends respectively at local record the IP address of opposite end, MAC Address, port numbers, 128 GUID (being used to generate key), must be strict corresponding in the time of operation, all ungratified packets all can be filtered;
During concrete enforcement, more than Ji Lu various information can be carried out pre-configured in installment state information database and state acquisition module.
(2) limit the state acquisition module that only operates in the operation system and can initiate initiatively visit from designated port, and accessed content is limited to the database server that is positioned at public network;
(3) information flowing is a double-encryption on this interface, and the first adopts safety to be connected when the state acquisition module is communicated by letter with database server, and it two is that the data that transmit in when communication are through encryption.During concrete enforcement, described safe connection can adopt SSL to connect, and the data encryption that transmits during described communication can be adopted the AES cipher mode.
The invention provides among the embodiment state acquisition module when database server is mutual, 3 kinds of situations that allow visit for your guidance: (1) device status data is uploaded.Special purpose interface can adopt xml encapsulation state information.This access process is the unidirectional visit of the affiliated business network of state acquisition module to database server, it encapsulates the data acquisition system that returns after the calling and carrying out of SQL SERVER storing process with the XML data format, make the state acquisition module call the service that SQL SERVER is provided, only the data that have the operation system of lawful authority in the database correspondence table are handled by Web Service agreement.The response instruction output that the state acquisition module collects, as the encrypt data bag that has comprised device status data, utilize the WEBSERVICE access mode by the state acquisition module, provide to database server by designated port (for example 80 ports), the packet that is stolen can guarantee the information security in the upload procedure, even also can't be understood.During concrete enforcement, the content that also can limit the encrypt data bag is the fixing service condition data of form, and what form was not inconsistent is directly abandoned, and these service condition data can only be handled as parameter by the specify handlers of database server; And the direction that transmits is defined as has only the state acquisition module initiatively to send packet to database server, do not allow database server initiatively to send packet except the response message to the state acquisition module, any active connection of initiating to the state acquisition module or active data bag transmit and all are rejected or abandon.(2) the state acquisition module is registered to database server, obtains 128 identifier GUID from database server.When the state acquisition module starts, be connected to database server automatically and carry out.The IP address and the password of database server inspection registration will be given the identifier (GUID) of one 128 of state acquisition module assignment if all meet.In thereafter mutual, all need this identifier.The packet that the IP address of opposite end, MAC Address, port numbers, GUID can not mate in reciprocal process all can be defined as illegal connection, and all illegal connections are attempted all can being rejected.(3) state acquisition module and database server heartbeat are mutual.The per 5 minutes own operating states of state acquisition module notification database server.This limiting access scheme has forbidden that fundamentally database server does not initiatively send any instruction or data to operation system, thereby realizes the protection to business network from the active visit of database server to the state acquisition module.
Concentrate the acquisition scheme fail safe in order further to improve, except that special purpose interface was set, the embodiment of the invention had also been made intensive treatment to the other parts safety of whole proposal:
State acquisition module local security: replace the instruction of attendant's operation to be stored in the state acquisition module for using with the script file form, owing to contain the login username and the password of equipment in the script of state acquisition module, these scripts are arranged on the local monitoring terminals of business network, and script file is easily obtained by the people.So leave on the monitor terminal after adopting cryptographic algorithm to encrypt the script file, the key of deciphering adopts corresponding cryptographic algorithm to encrypt system registry or other place that is stored in monitor terminal, have only the user of specific machine account number could decruption key.The data of state acquisition module are carried out data to database and are sent, and carry out SSL safety and connect and AES password encryption double verification mechanism.During concrete enforcement, built-in decipherment algorithm of state acquisition module and decruption key, extracting ciphertext in gatherer process is decrypted, obtain acquisition instructions and analysis instruction, instruct to send and result's extraction, the result data that extracts is at first analyzed, obtain analysis result, call the WEBSERVICE process, the encrypted link through double verification is sent to database server equally, and result data is kept in the local daily record storehouse of state acquisition module after utilizing cryptographic algorithm to encrypt equally then.
The database server local security: the only open designated port of database server, state information database outer setting fire compartment wall is protected, and flow restriction, IP address restriction and protocols limit are set in the fire compartment wall.
Alerting service safety: the web server adopts the WEBSERVICE access mode that the service of browsing various alarms is provided to the user with authority by internet.Land failure inefficacy technology and prevent the injection attack technology in the WEB login page employing of alarm, prevent to land intrusion.The page of checking of alarm adopts the overtime webpage of anti-nested technology, user right checking and the SESSION technology that ceases to be in force automatically, refusal disabled user visit.These technology belong to the mature technology of web service field, and specific implementation the present invention will not give unnecessary details.
Claims (9)
1. the safety of a mobile data service condition is concentrated acquisition method, it is characterized in that: state information database is set, at the monitor terminal of each operation system the state acquisition module is set, set up network between state information database and each monitor terminal and connect; The state acquisition module is sent the instruction that replaces attendant's operation to corresponding operation system, and gathers response instruction output, produces parameterized service condition data by analyzing responding instruction output; The service condition data are concentrated by network and are sent to state information database for handling; Set up network between described state information database and each monitor terminal and connect the following safe implementation of employing,
Database server is set in the public network network realizes state information database, the business network of each operation system has and only has a special purpose interface respectively to the database server that is arranged in the public network network, this special purpose interface one end is a database server, another section is the state acquisition module, this special purpose interface has following three features, (1) interface is self-enclosed, these interface two ends respectively at local record the IP address of opposite end, MAC Address, port numbers, be used to generate the identifier of key, strict corresponding when two ends are mutual, all ungratified packets all can be filtered;
(2) limit the state acquisition module that only operates in the operation system and can initiate initiatively visit from designated port, and accessed content is limited to the database server that is positioned at public network;
(3) information flowing is a double-encryption on this interface, and the first adopts safety to be connected when the state acquisition module is communicated by letter with database server, and it two is that the data of when communication transmission are encrypted.
2. safety as claimed in claim 1 is concentrated acquisition method, and it is characterized in that: special purpose interface limits accessed content, is restricted to following content,
What 1) state acquisition module and database server were mutual is the encrypt data bag, and the content of encrypt data bag comprises the service condition data that form is fixing, and what form was not inconsistent is directly abandoned; And the direction that transmits is defined as has only the state acquisition module initiatively to send packet to database server, do not allow database server initiatively to send packet except the response message to the state acquisition module, any active connection of initiating to the state acquisition module or active data bag transmit and all are rejected or abandon;
2) when being set, the state acquisition module registers alternately;
3) state acquisition module timed sending heartbeat message is given database server, is used to confirm the active state of state acquisition module;
3. safety as claimed in claim 2 is concentrated acquisition method, it is characterized in that: the mutual information of described registration is 128 bit identifiers, when each state acquisition module is installed, database server produces identifier at random, the state acquisition module obtains this identifier and preserves the encryption when being used for after this moving.
4. safety as claimed in claim 2 is concentrated acquisition method, it is characterized in that: described encrypt data bag utilizes the WEBSERVICE access mode by the state acquisition module, provides to database server by designated port.
5. safety as claimed in claim 4 is concentrated acquisition method, and it is characterized in that: described designated port adopts 80 ports.
6. concentrate acquisition method as claim 1 or 2 or 3 or 4 or 5 described safety, it is characterized in that: replace the instruction of attendant's operation to be stored in the state acquisition module for using with the script file form, the number of the account and the password that contain business device to be collected in the script file, the instruction in the script file use cryptographic algorithm to encrypt one by one.
7. concentrate acquisition method as claim 1 or 2 or 3 or 4 or 5 described safety; it is characterized in that: the only open designated port of database server; state information database outer setting fire compartment wall is protected, and flow restriction, IP address restriction and protocols limit are set in the fire compartment wall.
8. concentrate acquisition method as claim 1 or 2 or 3 or 4 or 5 described safety, it is characterized in that: state information database judges whether to produce alarm according to the service condition data, provide alarm to land the service of checking by the web server, land failure inefficacy technology and prevent the injection attack technology in the WEB login page employing of alarm.
9. safety as claimed in claim 8 is concentrated acquisition method, it is characterized in that: the page of checking of alarm adopts the overtime webpage of anti-nested technology, user right checking and the SESSION technology that ceases to be in force automatically, refusal disabled user visit.
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