CN101170600B - A failure voice notification device and method - Google Patents
A failure voice notification device and method Download PDFInfo
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- CN101170600B CN101170600B CN2007101110333A CN200710111033A CN101170600B CN 101170600 B CN101170600 B CN 101170600B CN 2007101110333 A CN2007101110333 A CN 2007101110333A CN 200710111033 A CN200710111033 A CN 200710111033A CN 101170600 B CN101170600 B CN 101170600B
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Abstract
The invention discloses a failure voice notification device and a method, which can notify a user terminal with a failure message of faulty communication equipment. The failure voice notification device comprises a communication passage for communicating with the faulty communication equipment and receiving a failure voice notification command from the faulty communication equipment; a control unit for sending a control command after receiving the failure voice notification command transmitted from the communication passage; a relay assembly for connecting the user circuit to a user circuit to be notified; a user circuit unit for sending a ringing current to a user terminal and detecting an off-hook of the user terminal; a voice generation unit for outputting a corresponding pre-stored voice notification; and a TDM switching unit for jointing the voice notification output from the voice generation unit to the user circuit and then sending to the user terminal.
Description
Technical field
The present invention relates to voice notification device and method, particularly relate to a kind of voice notification device and the method that when breaking down, can in time notify the telephone subscriber.
Background technology
In the network of telecom operators, ordinary telephone subscriber quantity is huge, and is the important source of profit.Along with the update of telecommunication technology, increasingly competitive, the profit margin of operator is downward trend day by day.The importance of service shows especially out gradually, and telecom operators must keep the frequent customer here by quality services, and strive for new client as much as possible.
In the maintenance of existing telephone network, subscriber's line quantity is huge, safeguards for convenience, and the method for increasing automation detection failure is employed, and has improved the efficient of safeguarding greatly.Yet present existing network also lacks effective notification means in safeguarding, in time detected fault or network failure is notified to the user, and the user has only when needing to call behind the off-hook and knows that just local side apparatus is out of order.This may cause the user to miss important phone, makes troubles to the user, even causes heavy losses to the user.
Need a kind of apparatus and method that fault or network failure in time can be notified to user terminal at present badly, to remedy the deficiencies in the prior art.
Summary of the invention
Main purpose of the present invention is, overcomes the deficiencies in the prior art, proposes a kind of apparatus and method of verbal announcement of fault, and when subscriber line circuit or network broke down, in time Advise By Wire was to the user.
Realize that the object of the invention technical scheme is, a kind of failure voice notification device, in the maintenance of communication line and network, in time the fault message with the communication equipment that breaks down is notified to user terminal, comprising:
Communication channel is used for carrying out communication with the communication equipment that breaks down, and the failure voice notification order that the communication equipment that reception is broken down sends comprises the subscriber's line that fault type and needs are notified in this order;
Control unit is used for sending control command after receiving the failure voice notification order that is sent by described communication channel;
Grab the line unit, be used under the control of described control unit,, on call subscriber's line is grabbed line according to the subscriber's line of the needs notice that comprises in the described failure voice notification order;
The relay group is used under the control of described control unit, and the subscriber line circuit unit is connected on the described on call subscriber's line;
The subscriber line circuit unit is used for sending ringing-current to user terminal, and the off-hook that detects user terminal;
The speech production unit is used under the control of described control unit, behind the off hook signal that detects user terminal, according to the fault type that comprises in the described failure voice notification order, selects the corresponding verbal announcement of storage in advance of output;
The TDM crosspoint is used under the control of described control unit, and the verbal announcement that described speech production unit is exported is routed on the described subscriber line circuit unit, sends to user terminal.
As a further improvement on the present invention, described communication channel is further used for the result to described communication equipment report verbal announcement of breaking down.
As a further improvement on the present invention, also further comprise array apparatus down in the device of the present invention:
Be used for the device that described communication channel receives the failure voice notification order that the described communication equipment that breaks down sends;
Be used for described subscriber's line of grabbing the needs notice that the line unit comprises according to described failure voice notification order, on call subscriber's line grabbed the device of line;
Be used for described relay group the subscriber line circuit unit is connected to device on the described on call subscriber's line;
Be used to detect the whether at the appointed time device of off-hook of user;
Be used for the fault type that described speech production unit comprises according to described failure voice notification order, select the corresponding device of the verbal announcement of storage in advance of output;
Be used for described TDM crosspoint the verbal announcement of described speech production unit output is routed to described subscriber line circuit unit, send to the device of user terminal;
Be used for the device of described communication channel to the result of described communication equipment report verbal announcement of breaking down.
The technical scheme that realizes the object of the invention failure voice notification method is, a kind of failure voice notification method, and in the maintenance of communication line and network, in time the fault message with the communication equipment that breaks down is notified to user terminal, comprises the steps:
(1) receives the failure voice notification order that the described communication equipment that breaks down sends, comprise the subscriber's line of fault type and needs notice in this order;
(2) according to the subscriber's line of the needs notice that comprises in the described failure voice notification order, on call subscriber's line is grabbed line;
(3) subscriber line circuit is connected on the described on call subscriber's line;
(4) send ringing-current by subscriber line circuit to user terminal;
(5) subscriber line circuit detects the off hook signal of user terminal;
(6) detect whether at the appointed time off-hook of user;
(7) behind the off hook signal at the appointed time that detects user terminal,, select the corresponding verbal announcement of storage in advance of output according to the fault type that comprises in the described failure voice notification order;
(8) the described verbal announcement of storage in advance is routed on the described subscriber line circuit, sends to user terminal.
The described failure voice notification order of above-mentioned steps (1) is to be detected when breaking down by the described communication equipment that breaks down and send.
Can further include step after (8) step of said method:
The result of the communication equipment report verbal announcement of (9) breaking down to described.
Also further may further comprise the steps in (9) step of said method:
(91) if in official hour, detect the off hook signal of user terminal, and with output verbal announcement be sent to this terminal, then report that to the described communication equipment that breaks down the result of this verbal announcement is for being; If in official hour, do not detect the off hook signal of user terminal, then report that to the communication equipment that breaks down the result of this verbal announcement is for denying.
Also further may further comprise the steps in (91) step of said method:
(911) communication equipment that breaks down sends described failure voice notification order after receiving that verbal announcement is report not once more behind the certain interval of time.
The present invention's advantage compared with prior art is: failure voice notification device provides a kind of device that in time fault message of the communication equipment that breaks down is notified to user terminal.The failure voice notification method is by inserting the subscriber line circuit unit on faulty line, transmit the method that terminal client is given in verbal announcement, make the user can in time receive information such as subscriber line circuit fault or network failure, thereby in time take counter-measure to avoid loss, improved user satisfaction.
Description of drawings
Fig. 1 is the flow chart of the verbal announcement method of the embodiment of the invention;
Fig. 2 is the structured flowchart of the voice notification device of the embodiment of the invention.
Embodiment
The invention provides a kind of failure voice notification device and method, failure voice notification device is by the failure voice notification method, promptly select faulty line by control unit, on faulty line, insert subscriber line circuit unit, speech production unit and TDM crosspoint, send ring, make the user receive the method for verbal announcement, reach the purpose of in time notifying the user.
With reference to the accompanying drawings, the preferred embodiments of the present invention are described in detail.
With reference to shown in Figure 1, be the flow chart of verbal announcement method of the present invention, the failure voice notification method, in the maintenance of communication network, in time the fault message with the communication equipment that breaks down is notified to user terminal, and it may further comprise the steps:
Step 101: receive the failure voice notification order that faulty equipment sends, comprise the subscriber's line of fault type and needs notice in this order;
Step 102:, on call subscriber's line is grabbed line according to the subscriber's line of the needs notice that comprises in the described failure voice notification order;
Step 103: subscriber line circuit is connected on the described on call subscriber's line;
Step 104: send ringing-current to user terminal by subscriber line circuit;
Step 105: subscriber line circuit detects the off hook signal of user terminal;
Step 106: detect whether at the appointed time off-hook of user;
Step 107: behind the off hook signal that detects user terminal,, select the corresponding verbal announcement of storage in advance of output according to the fault type that comprises in the described failure voice notification order;
Step 108: the verbal announcement of described output is routed on the described subscriber line circuit, sends to user terminal;
Step 109: if in official hour, detect the off hook signal of user terminal, and with output verbal announcement be sent to this terminal, then report that to described faulty equipment the result of this verbal announcement is for being; If in official hour, do not detect the off hook signal of user terminal, then report that to faulty equipment the result of this verbal announcement is that in this case, faulty equipment can not send described failure voice notification order behind the certain interval of time once more.
With reference to shown in Figure 2, it is the hardware block diagram of voice notification device of the present invention, as can be seen from the figure, it comprises grabs line unit 1, relay group 2, control unit 3, subscriber line circuit unit 6, TDM crosspoint 5, speech production unit 4 and communication channel 7, control unit 3 adopts CPU in this example, grab line unit 1 and connect subscriber line circuit unit 6 by relay group 2, subscriber line circuit unit 6 is connected on the speech production unit 4 by TDM crosspoint 5, CPU3 respectively with grab line unit 1, speech production unit 4, TDM crosspoint 5, relay group 2 is connected with communication channel 7.
Grab line unit 1, be used under the control of control unit 3,, on call subscriber's line is grabbed line according to the subscriber's line of the needs notice that comprises in the failure voice notification order.This unit can be arranged in the voice notification device, also can be arranged in the fault test set, and the line unit of grabbing of present embodiment is located in the voice notification device, and realizes with relay.
Subscriber line circuit unit 6 substitutes the subscriber line circuit of on call user terminal, is mainly used in to user terminal and send ringing-current, and detect whether off-hook of user terminal.It is made up of codec Codec and user interface circuit SLIC (Subscriber Line Interface Circuit) chip; provide subscriber line circuit basic BORSCHT function, i.e. feed, overvoltage protection, ringing-current, monitoring, coding and decoding, mixing, test function.
See figures.1.and.2, the hardware of failure voice notification device of the present invention and failure voice notification method combine, failure voice notification device is by the software control in the control unit, realize that failure voice notification device constantly sends ring to user terminal, until making the user receive purpose about the verbal announcement of fault.Also comprise among the CPU3 in the failure voice notification device with lower device:
Be used for the device that communication channel 7 receives the failure voice notification order that faulty equipments send;
Be used for grabbing the subscriber's line of line unit 1 needs that order comprises according to failure voice notification notice, on call subscriber's line grabbed the device of line;
Be used for relay group 2 subscriber line circuit unit 6 is connected on call subscriber's line, send ringing-current to user terminal, and detect the device of the off hook signal of user terminal by subscriber line circuit unit 6;
Be used for speech production unit 4 fault type that order comprises according to failure voice notification, select the corresponding device of the verbal announcement of storage in advance of output;
Be used for TDM crosspoint 5 verbal announcement of exporting is routed to subscriber line circuit unit 6, send to the device of user terminal;
Be used to detect the whether at the appointed time device of off-hook of user;
If be used for not detecting the off hook signal of user terminal in official hour, then communication channel 7 is reported the result of this verbal announcement device for failure to faulty equipment;
If be used for detecting the off hook signal of user terminal in official hour, and the verbal announcement of output is sent to this terminal, then the result who reports this verbal announcement to described faulty equipment is successful device.
When being provided with the result that receives this verbal announcement in the faulty equipment, send the device of failure voice notification order to communication channel 7 at interval for failure.
Claims (10)
1. failure voice notification device, in the maintenance of communication network, in time the fault message with the communication equipment that breaks down is notified to user terminal, it is characterized in that, comprising:
Communication channel is used for carrying out communication with the communication equipment that breaks down, and receives the failure voice notification order that the described communication equipment that breaks down sends, and comprises the subscriber's line of fault type and needs notice in this order;
Control unit is used for sending control command after receiving the failure voice notification order that is sent by described communication channel;
The subscriber line circuit unit is used for sending ringing-current to user terminal, and detects the off hook signal of user terminal;
Grab the line unit, be used under the control of described control unit,, on call subscriber's line is grabbed line according to the subscriber's line of the needs notice that comprises in the described failure voice notification order;
The relay group links to each other with the described line unit of grabbing, and is used under the control of described control unit, and described subscriber line circuit unit is connected on the described on call subscriber's line;
The speech production unit is used under the control of described control unit, behind the off hook signal that detects user terminal, according to the fault type that comprises in the described failure voice notification order, selects the corresponding verbal announcement of storage in advance of output;
The TDM crosspoint is used under the control of described control unit, and the verbal announcement that described speech production unit is exported is routed on the described subscriber line circuit unit, sends to user terminal.
2. device as claimed in claim 1 is characterized in that, described communication channel is further used for the result to described communication equipment report verbal announcement of breaking down.
3. device as claimed in claim 1 is characterized in that, described subscriber line circuit unit is made up of codec and user interface circuit chip.
4. device as claimed in claim 1 is characterized in that, the described line unit of grabbing is realized by relay.
5. device as claimed in claim 1 is characterized in that, described control unit also comprises with lower device:
Be used for the device that described communication channel receives the failure voice notification order that the described communication equipment that breaks down sends;
Be used for described subscriber's line of grabbing the needs notice that the line unit comprises according to described failure voice notification order, on call subscriber's line grabbed the device of line;
Be used for described relay group the subscriber line circuit unit is connected to described on call subscriber's line, send ringing-current to user terminal, and detect the device of the off hook signal of user terminal by the subscriber line circuit unit;
Be used to detect the whether at the appointed time device of off-hook of user;
Be used for the fault type that described speech production unit comprises according to described failure voice notification order, select the corresponding device of the verbal announcement of storage in advance of output;
Be used for described TDM crosspoint the verbal announcement of described speech production unit output is routed to described subscriber line circuit unit, send to the device of user terminal;
Be used for the device of described communication channel to the result of described communication equipment report verbal announcement of breaking down.
6. failure voice notification method, in the maintenance of communication network, in time the fault message with the communication equipment that breaks down is notified to user terminal, it is characterized in that, comprises the steps:
(1) receives the failure voice notification order that the described communication equipment that breaks down sends, comprise the subscriber's line of fault type and needs notice in this order;
(2) according to the subscriber's line of the needs notice that comprises in the described failure voice notification order, on call subscriber's line is grabbed line;
(3) subscriber line circuit is connected on the described on call subscriber's line;
(4) send ringing-current by subscriber line circuit to user terminal;
(5) subscriber line circuit detects the off hook signal of user terminal;
(6) detect whether at the appointed time off-hook of user;
(7) behind the off hook signal that detects user terminal,, select the corresponding verbal announcement of storage in advance of output according to the fault type that comprises in the described failure voice notification order;
(8) the described verbal announcement of storage in advance is routed on the described subscriber line circuit, sends to user terminal.
7. method as claimed in claim 6 is characterized in that, further comprises step:
The result of the communication equipment report verbal announcement of (9) breaking down to described.
8. method as claimed in claim 6 is characterized in that, the described failure voice notification order of step (1) is to be detected when breaking down by the described communication equipment that breaks down and send.
9. method as claimed in claim 7 is characterized in that, described step (9) comprising:
If in official hour, do not detect the off hook signal of user terminal, then report that to the described communication equipment that breaks down the result of this verbal announcement is for denying;
If in official hour, detect the off hook signal of user terminal, and with output verbal announcement be sent to this terminal, then report that to the described communication equipment that breaks down the result of this verbal announcement is for being.
10. method as claimed in claim 9 is characterized in that, further comprises:
If the result of verbal announcement this time is for not, then by sending described failure voice notification order once more behind the described communication equipment certain interval of time that breaks down.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2007101110333A CN101170600B (en) | 2007-06-13 | 2007-06-13 | A failure voice notification device and method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2007101110333A CN101170600B (en) | 2007-06-13 | 2007-06-13 | A failure voice notification device and method |
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| Publication Number | Publication Date |
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| CN101170600A CN101170600A (en) | 2008-04-30 |
| CN101170600B true CN101170600B (en) | 2010-06-23 |
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| CN2007101110333A Active CN101170600B (en) | 2007-06-13 | 2007-06-13 | A failure voice notification device and method |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN101834954A (en) * | 2010-05-24 | 2010-09-15 | 中兴通讯股份有限公司 | Line detection apparatus and method for fixed phone |
Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN2619437Y (en) * | 2002-10-30 | 2004-06-02 | 南京钢铁集团有限公司 | Fault alarm system for telephone line |
| CN1711744A (en) * | 2002-11-12 | 2005-12-21 | 汤姆森特许公司 | Method and apparatus for generating and playing diagnostic messages indicative of MTA provisioning status |
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2007
- 2007-06-13 CN CN2007101110333A patent/CN101170600B/en active Active
Patent Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN2619437Y (en) * | 2002-10-30 | 2004-06-02 | 南京钢铁集团有限公司 | Fault alarm system for telephone line |
| CN1711744A (en) * | 2002-11-12 | 2005-12-21 | 汤姆森特许公司 | Method and apparatus for generating and playing diagnostic messages indicative of MTA provisioning status |
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| CN101170600A (en) | 2008-04-30 |
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