CN101127988A - An interactive device management method - Google Patents

An interactive device management method Download PDF

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Publication number
CN101127988A
CN101127988A CN 200710142965 CN200710142965A CN101127988A CN 101127988 A CN101127988 A CN 101127988A CN 200710142965 CN200710142965 CN 200710142965 CN 200710142965 A CN200710142965 A CN 200710142965A CN 101127988 A CN101127988 A CN 101127988A
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China
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mobile terminal
step
management server
device management
device
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CN 200710142965
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Chinese (zh)
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吉 吕
云 李
许军宁
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中兴通讯股份有限公司
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Priority to CN 200710142965 priority Critical patent/CN101127988A/en
Publication of CN101127988A publication Critical patent/CN101127988A/en

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Abstract

The utility model discloses a method of interactive device management, which is characterized in that: a mobile terminal device is used to initiate the establishment of facilities management request to a device management server conversation; the management equipment session is built between the equipment management server and the mobile terminals device, and available to display the list of clients under the services, the client list for users to choose is indicated by the mobile device, the operational options list to mobile devices is issued by the equipment management server according to the choice of users, and the corresponding operating order is issued according to the choice of users to the mobile terminal equipment; the execution of mobile terminal equipment orders is received by the operator; the equipment management server of the mobile terminal equipment is issued to the list of workable options of the next stage in accordance with an order to return to the outcome of the implementation of the mobile terminal equipment, or the information of completed operation is issued to the mobile terminal equipment and then the session is terminated. The utility model has the advantages of improving the interaction between the system and the users greatly and improving the service quality of the operation business.

Description

一种交互式设备管理的方法 An interactive device management method

技术领域 FIELD

本发明涉及移动通信技术领域,尤其涉及一种交互式设备管理的方法。 The present invention relates to the technical field of mobile communications, and particularly relates to a method of managing an interactive apparatus. 背景技术 Background technique

移动终端设备是整个移动运营网络服务体系中最重要的组成部分,是和用 Mobile terminal equipment is the most important part of the overall mobile network operator service system, and is used

户最密切相关的设备。 The most closely related to household equipment. 根据开放移动联盟(OMA)的定义,设备管理是一个通用的术语,意指允许第三方为终端用户进行移动终端设备配置的技术。 The Open Mobile Alliance (OMA) is defined, the device management is a generic term, meaning any third party to a mobile terminal device configured technology end users. 第三方包括运营商、服务提供商(SP)和信息管理部门。 Third parties, including operators, service providers (SP) and information management department. 通过设备管理, 一个外部实体可以远程为移动终端设备设置参数、引导移动终端设备进行故障检修、为移动终端设备安装或更新软件等等,同时还可以将运营商需要的业务信息和配置信息等从移动终端设备上釆集到设备管理服务器中。 Service information and configuration information managed by the apparatus, an external entity is a mobile terminal device can remotely set parameters, the mobile terminal device boot troubleshooting, the mobile terminal device to install the software update or the like, but also can be required from the operators preclude the mobile terminal device to the device management server set. 因此设备管理系统可为用户提供免费或价廉的基本设备管理(DM)服务,如自动参数配置、故障诊断、固件更新、被盗手机锁定等,可为企业用户提供接入设置、应用设置、应用更新/升级、补丁下载、杀毒程序更新、故障诊断等,以及由网络侧向所有用户推送统企业标志(Logo)、电子邮件(Email)等与集团应用相关的客户化设置。 Therefore, the device management system can provide users with free or inexpensive basic device management (DM) services, such as automatic parameter configuration, diagnostics, firmware updates, stolen phone is locked, can provide access settings, application settings for business users, application updates / upgrades, download the patch, anti-virus updates, troubleshooting, as well as by the network side to all users of the system to push corporate logo (logo), mail (Email) and other groups associated with the application of customized settings.

在目前的一些基于OMA DM协议的设备管理系统中,设备管理会话一般都是从服务端或者是服务端提供的门户上发起的,但是用户身边不可能随时随地带有接入网络的电脑,因而无法随时随地的连接设备管理的门户发起设备管理会话,这样就限制了业务的灵活性和便利性,影响了用户的体验。 Some current on the portal device management system based on the OMA DM protocol, a device management session is generally supplied from the server or server-initiated, but the user can not close with the access network computers anytime, thus unable to connect anytime, anywhere device management portal to initiate a device management session, thus limiting the flexibility and convenience of business, affecting the user experience. 现有技术中一些设备管理管理系统也提供了从移动终端设备发起设备管理会话的功能, 但是功能很简单,不支持用户的交互操作。 Some prior art devices Management system also provides device management session initiated from the mobile terminal device function, but the function is very simple, does not support user interaction.

目前若干类似专利或专利申请也被相继提出来,专利号为CN200510073504的专利才是出了一种在设备管理中处理交互超时的方法,但该的详细应用。 Currently several similar patents or patent applications have also been proposed, in Patent Patent No. CN200510073504 is a method for processing the device management interaction timed out but the detailed application. 专利公开号为US20050228847的美国专利提出了一种使用OMA DM协议中的alert消息来进行交互的方法,该方法需要移动终端设备主动去请求可用服务列表,并且该发明不提供输入操作给用户,用户只能被动地去选择, 极大的限制了用户的个性化设置内容。 Patent Publication No. U.S. Patent No. US20050228847 proposes a method of using the OMA DM protocol message to alert the interaction, this method requires the mobile terminal to request a list of available services initiative, and the invention does not provide input operation to the user, only passively to choose, which greatly limits the content of the user's personalized settings. 发明内容本发明提供一种交互式设备管理的方法,使得用户可直接通过移动终端设备发起设备管理会话,通过交互式命令完成该会话。 SUMMARY OF THE INVENTION The present invention provides a method for managing an interactive device, such that a user can directly through the mobile terminal device to initiate a device management session, the session is completed by an interactive command. 一种交互式设备管理的方法,包括步骤:A、 移动终端设备向设备管理服务器发起设备管理会话建立请求,设备管理服务器与移动终端设备建立设备管理会话,并向其下发可用服务对象列表;B、 移动终端设备显示可用服务对象列表供用户选择,设备管理服务器根据用户的选择结果下发可操作选项列表给移动终端设备,并根据用户的选择结果向移动终端设备下发相应的操作命令;C、 设备管理服务器根据移动终端设备返回的命令执行的结果向其下发进一步的可操作选项列表,或者向其下发操作完成的提示信息并终止会话。 An interactive device management method, comprising the steps of: A, the mobile terminal device to initiate a device management session establishment request to the device management server, a device management server and the mobile terminal device establishing a device management session, and which delivers a list of available objects and services; B, the mobile terminal displays a list of available services for the user to select an object, the device management server sends a list of options is operable in accordance with the selection result to the mobile user terminal, and send a corresponding operation command to the mobile terminal device according to a selection result of the user; C, the result of executing the device management server according to a command returned by the mobile terminal device is further operable issued option list or the completion of the operation to which the message sent thereto and to terminate the session. 所述步骤A中,设备管理服务器收到设备管理会话建立请求后,对发出请求的移动终端设备进行鉴权,若鉴权通过,则设备管理服务器与移动终端设备建立设备管理会话。 Said step A, the device management server receives the device management session establishment request, the mobile terminal device requesting for authentication, if authentication is passed, the device management server establishes a device management session with the mobile terminal device. 所述步骤B中,可服务对象列表中包含以下服务对象:短消息、彩信、流媒体、接入点、电子邮箱、浏览器标签、设备管理帐户、数据同步帐户、软件管理和固件更新。 The step B, the service list object contains the following clients: a short message, a multimedia message, streaming media, access point, e-mail, a browser tab, the device management accounts, the account data synchronization, the management software and firmware updates. 若移动终端设备为永久节点,所述步骤B中,设备管理服务器下发的可操作选项列表中针对用户选择的服务对象提供了查询、修改、默认设置、取消四种操作。 If the mobile terminal persistent node, the step B, by a device management server list is operable to provide options for the user-selected service object query, modify, default settings, four operations is canceled. 若移动终端设备为动态节点,所述步骤B中,设备管理服务器下发的可操作选项列表中针对用户选择的服务对象提供了查询、修改、默认设置、增加、 删除、取消六种操作。 If the mobile terminal device is a dynamic node, the step B, by a device management server list is operable to provide options for the user-selected service object query, modify, default settings, add, delete, cancel, six operations. 所述步骤B中,若用户选择的是修改或增加操作,则设备管理服务器向移动终端设备下发输入指令,以便用户输入一些关键参数,若用户选择的是默认设置,则设备管理服务器将默认参数下发给移动终端设备。 The step B, if the user chose to modify or increase the operation, the device management server sends the input instruction to the mobile terminal device, a user input to critical parameters, if the user selects the default settings, the default device management server parameters to the mobile terminal device. 若用户从可用服务对象列表中选择了软件管理,则所述步骤B中,设备管理服务器向移动终端设备返回软件信息列表,其中提供了升级、卸载、激活、 去激活当前已安装软件,取消本次操作及安装新软件的选项,若用户选择安装新软件,则设备管理服务器向移动终端设备返回可用软件列表供用户选择。 If the user selects from the list of available services management software objects, said step B, the device management server returns a list of the software information to the mobile terminal device, which provides the upgrade, uninstall, activate, deactivate the currently installed software, cancel operations and the option to install new software, if the user chooses to install the new software, the device management server software can be used to return a list of mobile devices for users to choose. 若用户从可用服务对象列表中选择了固件更新,则所述步骤B中,设备管理服务器根据移动终端设备的型号和版本向其返回升级包列表供用户选择。 If the user selects the firmware update from the list of available service object, then the step B, the device management server model and version of the mobile terminal device returns to its upgrade package list for user selection. 所述步骤C中,设备管理服务器分析移动终端设备返回的命令执行结果, 如果全部命令执行成功,则向移动终端设备下发4乘作成功的^t是示并终止会话; 如果有执行失败的命令,则向移动终端设备下发失败原因提示并提供输入命令让用户重新输入参数,同时也提供放弃操作的选项。 The step C, the mobile device management server analyzes the command execution result returned by the terminal device, if all of the command is successful, the device sent to the mobile terminal by 4 ^ t as successful and terminate a session is shown; if there fails to command, you are prompted to send the failure reason at the mobile terminal equipment and provide input commands allow the user to re-enter parameters, while also providing the option to abandon the operation. 如果用户选择重新输入参数,则流程返回步骤C的起始处。 If the user selects to re-enter the parameters, the flow returns to the start at step C. 采用本发明所述交互式设备管理的方法,用户可直接从移动终端设备发起设备管理会话,不再受电脑和网络的限制,同时本发明提供多种操作和菜单给用户进行选择,用户可实现个性化设置,而目前大多数方法仅提供统一设置。 Using the interactive device management method of the present invention, the user directly from the mobile terminal device to initiate a device management session, and is no longer limited by the computer network, while the present invention provide various operations and menu selection to the user, the user can achieve personalization, and most current methods provide only a unified set. 通过本发明,用户可以看到整个操作过程中的交互信息,能够及时了解发生了什么操作,可以选择是否进行下一步操作,从而极大的增强了系统和用户之间的交互能力,提高了运营商的服务质量。 With the invention, the user can see interaction information throughout the operation, and to keep abreast of what's happening operation, you can choose whether the next step, thereby greatly enhancing the interactivity between the user and the system, improve operational quality business services. 附图说明图1为本发明交互式设备管理的方法的实现原理流程图; 图2为本发明交互式设备管理的方法实施例一的流程图; 图3为本发明交互式设备管理的方法实施例二的流程图; 图4为本发明交互式设备管理的方法实施例三的流程图; 图5为本发明的交互式设备管理的方法中取消操作的流程图; 图6为本发明交互式设备管理的方法实施例四的流程图; 图7为本发明交互式设备管理的方法实施例五的流程图。 1 is a flowchart of a method to achieve the principles of the present invention, an interactive device management FIG. 1; a flowchart of a method embodiment of the present invention, FIG. 2 embodiment the interactive management apparatus; FIG. 3 device management method of the present invention, an interactive embodiment Example II flowchart; flowchart according to a third method of the present invention. FIG. 4 embodiment the interactive device management; flowchart illustrating operation of the interactive device management method of the present invention. FIG. 5 is canceled; FIG. 6 of the present invention, the interactive a flowchart of a method according to a fourth embodiment of the management apparatus; a method according to a fifth flowchart in FIG 7 of the present invention an interactive device management embodiment. 具体实施方式下面将结合各个附图对本发明交互式设备管理的方法的具体实现过程进行进一步详细的阐述。 The specific implementation process of each of the drawings in conjunction with interactive device management method of the present invention will be explained in further detail specific embodiments below. 请参阅图1,该图为本发明交互式设备管理的方法的实现原理流程图,其主要实现过程为:步骤10、移动终端设备向设备管理服务器发起设备管理会话建立请求,请求中携带有移动终端设备的基本信息和鉴权信息;步骤11、设备管理服务器收到设备管理会话建立请求后,对发出请求的移动终端设备进行鉴权,若鉴权通过,则设备管理服务器与移动终端设备建立设备管理会话;步骤12、设备管理服务器向移动终端设备下发可用服务对象列表;步骤13、移动终端设备显示可用服务对象列表供用户选择,用户从中指定服务对象,移动终端设备将用户选择的服务对象返回给设备管理服务器;步骤14、设备管理服务器根据用户的选择结果下发可操作选项列表给移动终端设备,并根据用户针对可操作选项列表的选择结果向移动终端设备下发相应的操作命令;步骤15、 Please refer to FIG. 1, the implementation principle of the device management graph interactive flowchart of a method according to the present invention, the main realization procedure is: Step 10, the mobile terminal device to initiate a device management session establishment request to the device management server, where the request carries a mobile basic information and authentication information of the terminal apparatus; a step 11, the device management server receives the device management session establishment request, the mobile terminal device requesting for authentication, if authentication is passed, the device management server and the mobile terminal device establishes device management session; step 12, the device management server to send available service object at the mobile terminal device list; step 13, the mobile terminal device to display the available service list of objects for the user to select, from which the user specifies the service object, the mobile terminal device selected by the user of the service the object back to the device management server; a step 14, the device management server sends a list of options to the mobile terminal is operable in accordance with the selection result of the user device, and to send a corresponding operation command to the mobile terminal device according to a user operable to select a list of options for the results ; step 15, 动终端设备执行收到的操作命令;步骤16、设备管理服务器根据移动终端设备返回的命令执行的结果向移动 Mobile terminal apparatus performs an operation command is received; 16, results in the device management server perform according to the command of the mobile terminal device returns to the step movement

终端设备下发进一步的可操作选项列表,或者向移动终端设备下发操作完成的提示信息并终止会话。 Issued when the terminal device is further operable list of options, or send the operation completion message to the mobile terminal device and terminates the session. 请参阅图2,该图为本发明交互式设备管理的方法实施例一的流程图,本实施例描述了釆用本发明进行业务数据查询的过程,其主要实现流程如下:步骤IOI、移动终端设备向设备管理服务器发起建立DM会话请求,同时上报鉴权信息和移动终端设备的基本信息;步骤102、设备管理服务器接收到移动终端设备的请求后对终端设备进行鉴权,若鉴权通过则组装可服务对象列表;步骤103、设备管理服务器下发可服务对象列表给移动终端设备;步骤104、移动终端设备提示用户进行选择;步骤105、用户选择了菜单中的某项,如短消息、彩信、流i某体、接入点、 电子邮箱等;步骤106、移动终端设备将选择结果返回给设备管理服务器; 步骤107、设备管理服务器根据用户选择的服务对象生成可操作命令菜单; 步骤108、设备管理服务器下发可操作命令菜单到移动终端设 Please refer to FIG. 2, the picture shows a flowchart of the interactive device management method of the present invention, the present embodiment describes the service data queries preclude the processes of the invention, the main realization procedure is as follows: Step IOI, the mobile terminal initiating device to the device management server establishes a DM session request, and to report basic information and authentication information of the mobile terminal apparatus; a step 102, the device management server after receiving the request of the mobile terminal device authenticates the terminal device, if the authentication is passed, assembling a list of clients; step 103, device management server sends a list of available server object to the mobile terminal device; step 104, the mobile terminal device prompts the user to select; step 105, the user selects an item in the menu, such as a short message, MMS, the body of a stream i, the access point, e-mail and the like; step 106, the mobile terminal device returns the selection result to the device management server; step 107, the device management server is operable to generate a menu of commands selected by the user according to the service object; step 108 , device management server sends a menu of commands to the mobile terminal operatively disposed 备; 步骤109、移动终端设备提示用户进行选择; 步骤IIO、用户选择命令菜单中的查询业务信息选项; 步骤111、移动终端设备将用户选择的结果返回给设备管理服务器; 步骤112、设备管理服务器收到返回后根据用户先前所选择的业务将对应的参数组装到查询命令当中;步骤113、设备管理服务器向移动终端设备下发采集命令;步骤114、移动终端设备将参数信息返回给设备管理服务器;步骤115、设备管理服务器收到釆集的结果后将结果组装成合适的说明信自•步骤116、设备管理服务器将说明信息下发给移动终端设备,以便展示给用户; Preparation; a step 109, the mobile terminal device prompts the user to select; step the IIO, the user selects a query service information option in the command menu; step 111, the mobile terminal device results selected by the user is returned to the device management server; Step 112, the device management server after receiving the user returns the assembly according to the parameters previously selected service corresponding to the query command which; step 113, the device management server sends a command to the capture device at the mobile terminal; a step 114, the mobile terminal device parameter information back to the device management server ; step 115, after received the device management server results preclude assembled into an appropriate set of instructions from the channel • step 116, the device management server to the mobile terminal apparatus will be described next information for presentation to a user;

步骤117、移动终端设备将说明信息展现给用户; 步骤118、用户确认该_说明信息;步骤119、移动终端设备将用户的确认操作信息返回给设备管理服务器; 步骤120、设备管理服务器终止本次会话。 Step 117, the mobile terminal apparatus will be explained the information presented to the user; step 118, the user confirms that the _ description information; Step 119, the mobile terminal will return the user to confirm the operation information to the device management server; Step 120, the device management server terminate the session. 请参阅图3,该图为本发明交互式设备管理的方法实施例二的流程图,本实施例描述了釆用本发明进行业务数据修改、增加或删除的过程,其主要实现流程如下:步骤201、移动终端设备向设备管理服务器发起建立DM会话请求,同时上报鉴权信息和移动终端设备的基本信息;步骤202、设备管理服务器接收到移动终端设备的请求后对移动终端设备进行鉴权,若鉴权通过则组装可服务对象列表;步骤203、设备管理服务器下发可服务对象列表给移动终端设备;步骤204、移动终端设备提示用户进行选择;步骤205、用户选择了菜单中的某项,如短消息,彩信,流媒体,接入点, 电子邮箱等;步骤206、移动终端设备将选择结果返回给设备管理服务器; 步骤207、设备管理服务器根据用户选择的服务对象生成相应命令,如果是永久节点,则生成命令菜单,菜单包含命 Refer to FIG. 3, a flowchart of the graph according to the second interactive device management method of the present invention, the present embodiment describes preclude service data modified in the present invention, the process of adding or deleting, the main realization procedure is as follows: Step 201, the mobile terminal device to the device management server to initiate a DM session establishment request, and to report basic information and authentication information of the mobile terminal apparatus; a step 202, the device management server after receiving the request of the mobile terminal device authenticates the mobile terminal device, if the authentication by the service list of objects may be assembled; step 203, device management server sends a list of available server object to the mobile terminal device; step 204, the mobile terminal device prompts the user to select; step 205, the user selects an item in the menu , such as short message, a multimedia message, streaming media, access point, e-mail and the like; step 206, the mobile terminal device returns the selection result to the device management server; step 207, generates a corresponding command to the device management server according to the service object selected by the user, if a persistent node, generating a command menu, menu contains commands 查询,修改,默认配置,取消, 永久节点的定义是:移动终端设备上对于同一种应用只能有唯一一种配置;如果是动态节点,设备管理服务器生成采集该应用的参数的命令,动态节点的定义是:同一种应用可以有多种配置,例如同一个移动终端设备可以设置多个接入点,每个接入点的配置都不相同; 如果是永久节点,流程如下:步骤208、设备管理服务器下发可操作命令菜单到移动终端设备; 步骤209、移动终端设备提示用户进行选择,流程跳转到步骤224,后续继续说明。 Query, modify the default configuration, cancel, persistent node is defined: the mobile terminal device there can be only one configuration for the same application; if dynamic node, the device management server generates a command acquisition parameters of the application, dynamic node is defined: the same application may have a variety of configurations, for example with a mobile terminal device may be provided a plurality of access points, each access point configuration is not the same; if the permanent node process is as follows: step 208, operable to send commands to a device management server menu mobile terminal device; step 209, the mobile terminal device prompts the user to select, the flow proceeds to step 224, the subsequent description is continued.

如果是动态节点,流程如下:步骤210、设备管理服务器下发获取该业务的所有配置信息的命令;步骤211、移动终端设备将所有配置信息返回给设备管理服务器;步骤212、设备管理服务器将所述配置信息以列表形式下发给移动终端设备,此列表的最后一项为"增加";步骤213、移动终端设备提示用户进行选择,若用户选择了增加,则流程跳转到步骤224,后续继续说明。 If dynamic node process is as follows: Step 210, the device management server commands all the configuration information of the service made acquisition; step 211, the mobile terminal returns all the configuration information to the device management server; Step 212, the device management server The at said configuration information to the mobile terminal device in the form of a list, this list is the last one "increase"; step 213, the mobile terminal device prompts the user to select, if the user selects to increase, the flow jumps to step 224, subsequent will be continued. 步骤214、用户选择了某个已存在的配置;步骤215、移动终端设备将用户的选择结果返回给设备管理服务器; 步骤216、设备管理服务器组装命令菜单(修改、删除、取消); 步骤217、设备管理服务器向移动终端设备下发命令菜单; 步骤218、移动终端设备提示用户进行选择,如果用户选择了修改,则流程跳转到步骤224,后续继续说明。 Step 214, the user selects an existing configuration; step 215, the mobile terminal device selection result of the user back to the device management server; Step 216, the device management server command menu is assembled (edit, delete, cancel); step 217, command to the device management server sends the mobile terminal device menu; step 218, the mobile terminal device prompts the user to select, if the user selects the modification, the flow jumps to step 224, the subsequent description is continued. 步骤219、用户选择了删除;步骤220、移动终端设备将结果返回给设备管理服务器; 步骤221、设备管理服务器向移动终端设备下发删除命令; 步骤222、移动终端设备将命令执行结果返回给设备管理服务器; 步骤223、设备管理服务器向移动终端设备下发删除成功或失败的提示信息,并终止会话。 Step 219, the user selects the deleted; step 220, the mobile terminal device returns the result to the device management server; Step 221, the device management server sends a delete command to the mobile terminal device; step 222, the mobile terminal device command execution result returned to the device management server; step 223, the device management server to the mobile terminal device under development delete success or failure message and terminates the session. 步骤224、用户选择修改或增加业务信息;步骤225、移动终端设备将用户选择的结果返回给设备管理服务器; 步骤226、设备管理服务器根据用户选择的业务将具体需要输入的关键参数组装成DM协议命令;步骤227、设备管理服务器将DM协议命令下发到移动终端设备; 步骤228、移动终端设备提示用户输入业务参数; 步骤229、用户输入业务参数; Step 224, the user selects to modify or increase the traffic information; Step 225, the mobile terminal device results selected by the user is returned to the device management server; Step 226, the device management server assembled into DM protocol based on key parameters of the user selected service to the specific needs of input command; step 227, the server device management DM protocol command issued to the mobile terminal device; step 228, the mobile terminal device prompts the user service parameters; step 229, the user inputs service parameters;

步骤230、移动终端设备将输入结果返回给设备管理服务器;步骤231、设备管理服务器收到用户的输入后将得到的参数组装成配置命令;步骤232、设备管理服务器将配置命令下发给移动终端设备;步骤233、移动终端设备根据配置命令进行相应的配置;步骤234、移动终端设备将配置操作的结果返回给设备管理服务器;步骤235、设备管理服务器分析返回的结果,若无出错信息,则执行步骤236,若包含出错信息,则执行步骤237;步骤236、设备管理服务器向移动终端设备返回配置成功的提示信息并终止会话;步骤237、设备管理服务器向移动终端设备返回操作选项,选项内容中包括继续输入或放弃;步骤238、移动终端设备提示用户进行选择; 步骤239、用户选择输入或放弃;步骤240、移动终端设备将用户选择的结果返回给设备管理服务器; 步骤241、设备管理服务 Step 230, the mobile terminal device returns the input result to the device management server; step 231, the device management server after the user input is received obtained parameters are assembled into configuration commands; step 232, the device management server configuration command to the mobile terminal apparatus; a step 233, the mobile terminal device corresponding configuration according to the configuration command; step 234, the mobile terminal device returns to the configuration of the operation device management server; step 235, the device management server analyzes the results returned, an error message if not, then performing step 236, if containing an error message, execute step 237; step 236, the device management server returns to the mobile terminal device configuration success message and the session is terminated; step 237, the device management server returns the operation item to the mobile terminal equipment, option content includes continuing input or give up; step 238, the mobile terminal device prompts the user to select; step 239, a user selection input or give up; step 240, the mobile terminal device results selected by the user is returned to the device management server; step 241, the device management service 查看返回的结果,若用户选择的是输入,则流程返回步骤226,若用户选择了放弃,则设备管理服务器终止会话,执行步骤242;步骤242、设备管理服务器发送终止会话消息给移动终端设备。 See results returned, if the user selects is input, the flow returns to step 226, if the user chose to give, the device management server to terminate the session, perform step 242; step 242, the device management server sends a terminate session message to a mobile terminal. 请参阅图4,该图为本发明交互式设备管理的方法实施例三的流程图,本实施例描述了采用本发明将某种业务数据的配置々务改为默认设置的过程,其主要实现流程如下:步骤301、移动终端设备向设备管理服务器发起建立DM会话请求,同时上报鉴权信息和移动终端设备的基本信息;步骤302、设备管理服务器接收到移动终端设备的请求后对移动终端设备进行鉴权,若鉴权通过则组装可服务对象列表; Please refer to FIG. 4, the picture shows a flowchart according to a third interactive device management method of the present invention, the present embodiment describes the configuration of the present invention will 々 certain service traffic data to process the default settings, to achieve its main process is as follows: step 301, the mobile terminal device to the device management server to initiate a DM session establishment request, and to report basic information and authentication information of the mobile terminal apparatus; a step 302, the device management server receives a request for the mobile terminal after the mobile terminal device for authentication, if the authentication service can be assembled by the list of objects;

步骤303、设备管理服务器下发可服务对象列表给移动终端设备; 步骤304、移动终端设备提示用户进行选择;步骤305、用户选择了菜单中的某项,如短消息,彩信,流媒体,接入点, 电子邮箱等;步骤306、移动终端设备将选择结果返回给设备管理服务器;步骤307、设备管理服务器根据用户选择的服务对象生成可操作命令菜单;步骤308,设备管理服务器下发可操作命令菜单到移动终端设备;步骤309、移动终端设备提示用户进行选择;步骤310、用户选择了默认配置选项;步骤311、移动终端设备将用户选择结果返回给设备管理服务器; 步骤312、设备管理服务器按照默认参数来组装对应的配置命令; 步骤313、设备管理服务器将配置命令下发给移动终端设备; 步骤314、移动终端设备根据接收到的配置命令进行配置; 步骤315、移动终端设备将配置操作的结果 Step 303, the device management server sends a list of available server object to the mobile terminal device; step 304, the mobile terminal device prompts the user to select; step 305, the user selects an item in the menu, such as a short message, a multimedia message, streaming media, then point, e-mail and the like; step 306, the mobile terminal device returns the selection result to the device management server; step 307, the device management server is operable to generate a menu of commands selected by the user according to the service object; step 308, device management server operable to send command menu to the mobile terminal apparatus; a step 309, the mobile terminal device prompts the user to select; step 310, the user selects the default configuration options; step 311, the mobile terminal device selected by the user returns the result to the device management server; step 312, the device management server default parameters corresponding to the assembled configuration command; step 313, the device management server configuration command to the mobile terminal device; step 314, the mobile terminal device configured according to the received configuration command; step 315, the mobile terminal device configuration operation the result of 回给设备管理服务器; 步骤316、设备管理服务器分析返回的结果,若无出错信息,则执行步骤317,若包含出错信息,则执行步骤318;步骤317、设备管理服务器返回成功提示信息并终止会话.步骤318、设备管理服务器向移动终端设备返回继续输入或放弃的操作选项;步骤319、移动终端设备提示用户进行选择; 步骤320、用户选择输入或放弃;步骤321、移动终端设备将用户的选择结果返回给设备管理服务器,若用户选择的是输入,则流程跳转到步骤312,但此时是按照用户的输入来组装配置命令,若用户选择放弃,则执行步骤322;步骤322、设备管理服务器终止会话;步骤323、设备管理服务器发送终止会话消息给移动终端设备。 Back to the device management server; step 316, the results of the analysis device management server returned an error message if no, proceed to step 317, if the message contains an error, execute step 318; step 317, the device management server returns a success message and terminate a session 318, the device management server returns to the mobile terminal operating options continue entering or abandoned; a step 319, the mobile terminal device prompts the user to select; step 320, a user selection input or give up; step 321, the mobile terminal device to the user's selection the results returned to the device management server, if the user input is selected, the flow jumps to step 312, but this time in accordance with a user's input command to an assembled configuration, if the user choose to give up, execute step 322; step 322, device management terminate the session server; step 323, the device management server sends a session termination message to the mobile terminal device.

请参阅图5,该图为本发明的交互式设备管理的方法中取消操作的流程图,其主要实现过程如下:步骤401、移动终端设备向设备管理服务器发起建立DM会话请求,同时上报鉴权信息和移动终端设备的基本信息;步骤402、设备管理服务器接收到移动终端设备的请求后对移动终端设备进行鉴权,若鉴权通过则组装可服务对象列表;步骤403、设备管理服务器下发可服务对象列表给移动终端设备;步骤404、移动终端设备提示用户进行选择;步骤405、用户选择了菜单中的某项,如短消息,彩信,流々某体,接入点, 电子邮箱等;步骤406、移动终端设备将选择结果返回给设备管理服务器;步骤407、设备管理服务器根据用户选择的服务对象生成可操作命令菜单;步骤408,设备管理服务器下发可操作命令菜单到移动终端设备;步骤409、移动终端设备提示用户进行选择; Refer to FIG. 5, a flowchart of a method of operation of the interactive graph management apparatus according to the present invention is canceled, the main realization procedure is as follows: Step 401, the mobile terminal device to the device management server to initiate a DM session establishment request, the authentication also reported the basic information and the mobile terminal apparatus; a step 402, the device management server after receiving the request of the mobile terminal device authenticates the mobile terminal, if the authentication by the service list of objects may be assembled; step 403, device management server sends may be a list of services to a target mobile terminal; a step 404, the mobile terminal device prompts the user to select; step 405, the user selects an item in the menu, such as SMS, MMS, a flow 々 body, the access point, e-mail and the like; step 406, the mobile terminal device returns the selection result to the device management server; step 407, the device management server is operable to generate a menu of commands selected by the user according to the service object; step 408, the device management server sends a menu of commands to the mobile terminal is operable device; step 409, the mobile terminal device prompts the user to select; 骤410、用户选择了取消选项;步骤411 、移动终端设备将用户选择的结果返回给设备管理服务器; 步骤412、设备管理服务器终止本次会话。 Step 410, the user selects the cancel option; step 411, the mobile terminal device selected by the user results returned to the device management server; Step 412, the device management server to terminate this session. 请参阅图6,该图为本发明交互式设备管理的方法实施例四的流程图,本实施例描述了采用本发明对移动终端设备进行软件管理的过程,其主要实现流程如下:步骤501、移动终端设备向设备管理服务器发起建立DM会话请求,同时上报鉴权信息和移动终端设备的基本信息;步骤502、设备管理服务器接收到移动终端设备的请求后对移动终端设备进行鉴权,若鉴权通过则组装可服务对象列表;步骤503、设备管理服务器下发可服务对象列表给移动终端设备;步骤504、移动终端设备提示用户进行选才奪; Referring to FIG 6, a flowchart of the fourth graph interactive device management method of the present invention, the present embodiment describes the process of the present invention, the mobile terminal device management software, the main realization procedure is as follows: Step 501, the mobile terminal device to the device management server to initiate a DM session establishment request, and to report basic information and authentication information of the mobile terminal apparatus; a step 502, the device management server after receiving the request of the mobile terminal device authenticates the mobile terminal device, if Kam by assembling the service rights object list; step 503, device management server sends a list of available server object to the mobile terminal device; step 504, the mobile terminal device before the prompt the user wins the election;

步骤505、用户选择了菜单中的软件管理;步骤506、移动终端设备将选择结果返回给设备管理服务器;步骤507、设备管理服务器组装获取该移动终端设备上所有软件信息的命令;步骤508、设备管理服务器下发获取命令到移动终端设备;步骤509、移动终端设备将软件信息返回给设备管理服务器;步骤510、设备管理服务器根据返回的结果组装生成软件信息列表,其中提供了升级、卸载、激活、去激活当前已安装软件,取消本次操作及安装新软件的选项;步骤511、设备管理服务器将软件信息列表下发到移动终端设备; 步骤512、移动终端设备将软件信息列表展示给用户。 Step 505, the user selects the software management menu; step 506, the mobile terminal device selection result is returned to the device management server; Step 507, the device management server assembly get command all the software information on the mobile terminal device; step 508, device issued management server acquires command to the mobile terminal device; step 509, the mobile terminal device returns the software information to the device management server; step 510, the device management server assembling generation software information list returned results, which provides the upgrade, uninstall, activated deactivating the currently installed software, cancel the operation and the option to install new software; step 511, the device management server sends to the mobile terminal device the software information list; step 512, the mobile terminal device display software information list to the user. 若此时用户想安装新软件,则流程如下: 步骤513、用户选择安装新软件;步骤514、移动终端设备将用户选"t奪结果返回给设备管理服务器; 步骤515、设备管理服务器将可用软件列表下发给移动终端设备; 步骤516、移动终端设备将软件信息列表展示给用户; 步骤517、用户从软件信息列表选4奪某个软件进行安装; 步骤518、移动终端设备将用户的选择结果返回给设备管理服务器; 步骤519、设备管理服务器向移动终端设备下发该软件的安装包; 步骤520、移动终端设备接收软件安装包并安装该软件; 步骤521、移动终端设备将安装结果返回给设备管理服务器; 步骤522、设备管理服务器向移动终端设备提示安装结果,成功或失败, 并终止会话。若此时用户想升级某个已经安装的软件,则流程如下:步骤523、用户选择某个已经安装的软件;步骤524、移动终端 And, if you want to install new software, the process is as follows: step 513, the user chooses to install new software; step 514, the mobile terminal device the user selected "t wins return the results to the device management server; Step 515, the device management server software available send the list of the mobile terminal apparatus; a step 516, the mobile terminal device to the user information list display software; step 517, the user information list 4 is selected from the software install a software abstraction; step 518, the mobile terminal device to the user's selection results returned to the device management server; step 519, the device management server sends an installation package software to the mobile terminal device; step 520, the mobile terminal device receives the installation package and install the software; step 521, the mobile terminal device installed result is returned to the the device management server; step 522, the device management server prompts the installation result to the mobile terminal device, success or failure, and terminate a session and, if you want to upgrade a software has been installed, the process is as follows: step 523, the user selects a. software has been installed; step 524, the mobile terminal 设备将用户选择结果返回给设备管理服务器; 步骤525、设备管理服务器下发操作菜单给移动终端设备; 步骤526、移动终端设备将操作列表展示给用户,此列表包含升级、激活、 去激活和卸载;步骤527、用户选择升级;步骤528、移动终端设备将用户选择结果返回给设备管理服务器;步骤529、设备管理服务器根据先前用户选择的软件的名称和版本号选择升级包,若无可用更新则执行步骤530,若有可用更新,则执行步骤531;步骤530、设备管理服务器向移动终端设备下发无可用更新的提示信息并终止会话。步骤531、设备管理服务器向移动终端设备下发该软件的升级包; 步骤532、移动终端设备接收升级包,并安装; 步骤533、移动终端设备将升级结果返回给设备管理服务器; 步骤534、设备管理服务器向移动终端设备下发成功或失败的升级结果提示信息,并终 Device selected by the user returns the result to the device management server; step 525, the device management server sends an operation menu to the mobile terminal device; step 526, the mobile terminal device operation display list to the user list contains upgrade, activate, deactivate and uninstall ; step 527, the user selects the upgrade; step 528, the user selects the mobile terminal device returns the result to the device management server; step 529, the device management server according to the previously selected user name and version number of the software upgrade package selection, if no update is available performing step 530, if updates are available, step 531; step 530, the device management server to send no message updates available in the mobile terminal device and the session is terminated in step 531, the device management server sends the software to the mobile terminal device. upgrade package; step 532, the mobile terminal device receives the upgrade package, and install; step 533, the mobile terminal device to upgrade the results returned to the device management server; step 534, the device management server sends the success or failure to the mobile terminal device upgrade results message, and the final 止会话。若此用户希望对某个软件进行激活、去激活或卸载操作,则流程如下:步骤535、用户选择了某个已经安装的软件;步骤536、移动终端设备将用户选择结果返回给设备管理服务器;步骤537、设备管理服务器下发操作菜单给移动终端设备;步骤538、移动终端设备将操作列表展示给用户;步骤539、用户选择激活,去激活或卸载;步骤540、移动终端设备将用户选择结果返回给设备管理服务器; 步骤541、设备管理服务器组装相应命令下发给移动终端设备; 步骤542、移动终端设备执行相应命令;步骤543、移动终端设备将命令执行的结果返回给设备管理服务器; 步骤544、设备管理服务器发送提示信息,提示用户成功或失败,并终止会话。 . If this session stop a software user wants to activate, deactivate or unloading operation, the process is as follows: Step 535, the user selects a piece of software has been installed; step 536, the user selects the mobile terminal device returns the result to the device management server; step 537, issued by the device management server operating menu to the mobile terminal device; step 538, the mobile terminal device operation display list to the user; step 539, the user selects to activate, deactivate or unloading; step 540, the mobile terminal device return the results to the user selects the device management server; step 541, assembled to the device management server device corresponding to the mobile terminal command; step 542, the mobile terminal device execute a command; step 543, the mobile terminal device returns the execution result of the command to the device management server; step 544, the device management server sends a message prompting the user to the success or failure, and the session is terminated.

请参阅图7,该图为本发明交互式设备管理的方法实施例五的流程图,本实施例描述了采用本发明对移动终端设备进行固件更新的过程,其主要实现流程如下:步骤601、移动终端设备向设备管理服务器发起建立DM会话请求,同时上报鉴权信息和移动终端设备的基本信息;步骤602、设备管理服务器接收到移动终端设备的请求后对移动终端设备进行鉴权,若鉴权通过则组装可服务对象列表;步骤603、设备管理服务器下发可服务对象列表给移动终端设备;步骤604、移动终端设备提示用户进行选择;步骤605、用户选择了菜单中的固件更新;步骤606、移动终端设备将用户选择结果返回给设备管理服务器;步骤607、设备管理服务器生成采集移动终端设备固件详细信息的命令;步骤608、设备管理服务器将该命令下发到移动终端设备;步骤609、移动终端设备将固件信息 Please refer to FIG. 7, the flowchart five graph interactive device management method of the present invention, the present embodiment describes the process of the present invention, the mobile terminal device firmware update, the main realization procedure is as follows: Step 601, the mobile terminal device to the device management server to initiate a DM session establishment request, and to report basic information and authentication information of the mobile terminal apparatus; a step 602, the device management server after receiving the request of the mobile terminal device authenticates the mobile terminal device, if Kam right through the assembling service object listing; step 603, device management server sends serviceable object list to the mobile terminal apparatus; a step 604, the mobile terminal device prompts the user to select; step 605, the user selects the menu of the firmware update; step 606, the user selects the mobile terminal device returns the result to the device management server; step 607, the device management server generates details of a firmware capture command the mobile terminal device; step 608, the device management server sends the command to the mobile terminal device; step 609 , the mobile terminal device firmware information 返回给设备管理服务器;步骤610、设备管理服务器根据固件信息查找可用的升级包并生成升级包列表;步骤611、设备管理服务器下发升级包列表到移动终端设备,此列表最后一项为默认;步骤612、设备管理服务器提示用户选择升级包; 步骤613、用户选择某个升级包或选择默认; 步骤614、移动终端设备将用户选择的结果返回给设备管理服务器; 步骤615、设备管理服务器根据用户的选择获取相应的升级包数据,若选择的是默认,则获取最新的升级包数据;步骤616、设备管理服务器将用户选择的升级包下发到移动终端设备; 步骤617、移动终端设备接收到升级包数据后执行升级操作; 步骤618、移动终端设备将升级结果返回给设备管理服务器; Returned to the device management server; Step 610, the device management server searches according to the information available to the firmware upgrade package and generates a package list update; step 611, issued upgrade package list to the mobile terminal device management server, the default is the last item in this list; step 612, the device management server prompts the user to select upgrade package; step 613, the user selects a default selection or upgrade package; step 614, the mobile terminal device selected by the user returns the result to the device management server; step 615, the device management server according to the user selected to obtain the corresponding upgrade data packet, if the choice is the default, then obtain the most recent update transactions; step 616, the device management server sends the user selected update package to the mobile terminal device; step 617, the mobile terminal device receives after executing the upgrade upgrade data packet; step 618, the mobile terminal device returns the results to update the device management server;

步骤619、设备管理服务器向移动终端设备下发固件更新成功或失败的提示信息,并终止会话。 Step 619, the device management server updates the success or failure of the message sent to the mobile terminal device under firmware, and terminates the session. 明的精神和范围。 The spirit and scope of the Ming. 这样,倘若本发明的这些修改和变型属于本发明权利要求及其等同技术的范围之内,则本发明也意图包含这些改动和变型在内。 Thus, if these modifications and variations of the present invention fall within the claims of the invention and the scope of equivalents thereof, the present invention intends to include these modifications and variations.

Claims (10)

1、一种交互式设备管理的方法,其特征在于,包括步骤: A、移动终端设备向设备管理服务器发起设备管理会话建立请求,设备管理服务器与移动终端设备建立设备管理会话,并向其下发可用服务对象列表; B、移动终端设备显示可用服务对象列表供用户选择,设备管理服务器根据用户的选择结果下发可操作选项列表给移动终端设备,并根据用户的选择结果向移动终端设备下发相应的操作命令; C、设备管理服务器根据移动终端设备返回的命令执行的结果向移动终端设备下发进一步的可操作选项列表,或者向移动终端设备下发操作完成的提示信息并终止会话。 1. A method for the interactive management apparatus, characterized by comprising the step of: A, the mobile terminal device to initiate a device management session establishment request to the device management server, a device management server and the mobile terminal device establishing a device management session, and its send Object list of available services; B, the mobile terminal displays a list of available services for the user to select an object, the device management server sends a list of options to the mobile terminal is operable in accordance with the selection result of the user device and the mobile terminal device according to the selection result of the user retransmitting a corresponding operation command; C, the result of executing the device management server according to a command returned by the mobile terminal device further operable to send a list of options to the mobile terminal device, or send the operation completion message to the mobile terminal device and terminates the session.
2、 如权利要求l所述的方法,其特征在于,所述步骤A中,设备管理服务器收到设备管理会话建立请求后,对发出请求的移动终端设备进行鉴权,若鉴权通过,则设备管理服务器与移动终端设备建立设备管理会话。 2. The method of claim l, wherein said step A, the device management server after receiving the device management session establishment request, the mobile terminal device requesting for authentication, if authentication is passed, then device management server to establish a device management session with the mobile terminal device.
3、 如权利要求l所述的方法,其特征在于,所述步骤B中,可服务对象列表中包含以下服务对象中的至少一项:短消息、彩信、流媒体、接入点、电子邮箱、浏览器标签、设备管理帐户、数据同步帐户、软件管理和固件更新。 3. The method of claim l, wherein the step B, the service list may comprise at least one of the service objects in the object: a short message, a multimedia message, streaming media, access point, e-mail , browser tabs, equipment management accounts, data synchronization account, software management and firmware updates.
4、 如权利要求l所述的方法,其特征在于,若移动终端设备为永久节点, 所述步骤B中,设备管理服务器下发的可操作选项列表中针对用户选择的服务对象提供了查询、修改、默认设置、取消四种操作。 4. The method of claim l, wherein, if the mobile device is a persistent node, the step B, by a device management server list is provided operable query options selected by the user for a service object, modify the default settings, cancel four operations.
5、 如权利要求l所述的方法,其特征在于,若移动终端设备为动态节点, 所述步骤B中,设备管理服务器下发的可操作选项列表中针对用户选择的服务对象提供了查询、修改、默认设置、增加、删除、取消六种操作。 5. The method of claim l, wherein, if the mobile terminal device is a dynamic node, the step B, by a device management server list is provided operable query options selected by the user for a service object, modify the default settings, add, delete, cancel, six operations.
6、 如权利要求4或5所述的方法,其特征在于,所述步骤B中,若用户选择的是修改或增加操作,则设备管理服务器向移动终端设备下发输入指令, 以便用户输入一些关键参数,若用户选择的是默认设置,则设备管理服务器将默认参数下发给移动终端设备。 6. The method as claimed in claim 4 or 5, wherein said step B, if the user chose to modify or increase the operation, the device management server sends the input instruction to the mobile terminal device, so that the user enter some key parameters, when the user selects the default setting, the device management server to the mobile terminal device to the default parameters.
7、 如权利要求1所述的方法,其特征在于,若用户从可用服务对象列表中选择了软件管理,则所述步骤B中,设备管理服务器向移动终端设备返回软件信息列表,其中提供了升级、卸载、激活、去激活当前已安装软件,取消本次操作及安装新软件的选项,若用户选择安装新软件,则设备管理服务器向移动终端设备返回可用软件列表供用户选择。 7. The method as claimed in claim 1, wherein, when the user selects from the list of available services management software objects, said step B, the device management server returns a list of the software information to the mobile terminal device, which is provided upgrade, uninstall, activate, deactivate currently installed software option to cancel the operation and installation of new software, if the user chooses to install the new software, the device management server software can be used to return a list of mobile devices for users to choose.
8、 如权利要求1所述的方法,其特征在于,若用户从可用服务对象列表中选择了固件更新,则所述步骤B中,设备管理服务器根据移动终端设备的型号和版本向其返回升级包列表供用户选择。 8. A method as claimed in claim 1, wherein, when the user selects the firmware update from the list of available service object, then the step B, the device management server model and version of the mobile terminal device returns to its upgrade the list of packages to choose from.
9、 如权利要求l所述的方法,其特征在于,所述步骤C中,设备管理服务器分析移动终端设备返回的命令执行结果,如果全部命令执行成功,则向移动终端设备下发操作成功的提示并终止会话;如果有执行失败的命令,则向移动终端设备下发失败原因提示并提供输入命令让用户重新输入参数,同时也提供放弃操作的选项。 9. The method according to claim l, wherein said step C, a mobile device management server analyzes the command execution result returned by the terminal device, the command is successful if all successful, then the mobile terminal device to send operation tips and terminate a session; if your command fails, you are prompted to send the failure reason at the mobile terminal equipment and provide input commands allow the user to re-enter parameters, while also providing the option to abandon the operation.
10、 如权利要求9所述的方法,其特征在于,如果用户选择重新输入参数, 则流程返回步骤C的起始处。 10. The method as claimed in claim 9, wherein, if the user selects to re-enter the parameters, the flow returns to the start at step C.
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