CN101061471A - Business process management system and method - Google Patents

Business process management system and method Download PDF

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Publication number
CN101061471A
CN101061471A CN 200580039469 CN200580039469A CN101061471A CN 101061471 A CN101061471 A CN 101061471A CN 200580039469 CN200580039469 CN 200580039469 CN 200580039469 A CN200580039469 A CN 200580039469A CN 101061471 A CN101061471 A CN 101061471A
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function
business
data
business process
business event
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约汉·G.·沃什
杰雷米·沃什
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Data Quality Solutions Inc
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Data Quality Solutions Inc
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Abstract

An business process management system and method for using multiple products or business applications. The business process management system includes a process designer interactive portion configured to receive information for designing a business process, and a process forming portion configured to create or modify the business process based on the information received by the process designer interactive portion. A process forming portion is configured to select a plurality of products or business applications to create or modify the business process. An business process management system and method provide an interface to handle multiple versions of products.

Description

Business process management system and method
This PCT application requires the right of priority of the U.S. non-provisional application No.11/141710 of application on June 1st, 2005, and the right of priority of the U.S. Provisional Application No.60/612615 of application on September 24th, 2004.The full content of above-mentioned two applications is contained in this by reference.
The U.S. non-provisional application No.11/141710 of on June 1st, 2005 application is the part continuation application of application (present U.S. Patent No. 6920474) of the sequence number No.10/396134 of application on March 25th, 2003, the application of No.10/396134 requires the right of priority of the U.S. Provisional Application No.60/366547 of application on March 25th, 2002, and its full content also is contained in this by reference.This PCT applies for and does not require the right of priority of the application (present U.S. Patent No. 6920474) of the sequence number No.10/396134 that on March 25th, 2003 applied for, or the right of priority of the U.S. Provisional Application No.60/366547 of application on March 25th, 2002.
The disclosure comprises information protected by copyright.The copyright owner does not oppose that anyone is as United States Patent (USP) trademark office file or record former state facsimile reproduction patent disclosure or record.But this owner keeps all other copyrights relevant with invention described herein, and the copyright of the screen display of being convenient to understanding of the present invention that provides here is provided.
Technical field
Embodiments of the invention relate generally to the business process management, more particularly, relate to computer based business process management method and system.
Background technology
Information automation processing has huge benefit to business, because it greatly reduces the cost of some task.All there are the action needs of management information in each enterprise (no matter it is government organs, commercial enterprise or nonprofit organization).
This information is used to obtain the client, the input order, and the shipment product is presented the bill to the client, collect invoice, payment employee's wage and seller's payment for goods, order products, transaction record between audit stock and maintenance employee, client and the supplier, for example, with regard to commercial occupation.
In the normal procedure of incident,, utilize software, computer hardware and digital network acquisition, processing and integrate information according to the built-in function model of each mechanism.
Unfortunately, information automation processing also produces the several problems about business, especially under the incorrect situation of the information in the database of company.Incorrect information automation processing itself is undertaken high operating cost.In addition, proofread and correct the resource of required time of undesired result, energy and expense meeting appreciable impact mechanism.
Mistake comprises the exemplary of the influence of mechanism:
(1) addressee receives many parts of identical bids by mail, this can cause (a) sender waste postage and printing and (b) addressee be subjected to negative effect because of waste, thereby order products not;
(2) mail system and other message and package carriers can not be delivered their suitable wide variety of materials to intended recipient, consequently: (a) because the address is inaccurate, product is not in time delivered and is return to the carrier, (b) correct address is determined in the work that costs a lot of money, and repack and load and transport again product, (c) invoice is return, not by timely payment or not payment, (d) work that costs a lot of money is determined to lay equal stress in correct address and is dispatched ticket, (e) client feels put about because of serving difference, thereby forward another producer (if possible) to, (f) customer service, book keeping operation, gathering, delivery all needs other resource to fulfil their function;
(3) each work unit also comprises the inaccurate information about the client, consequently: (a) enterprise work during integrate information is incomplete, expense is high and delayed, (b) when being integrated, mistake in each work unit can increase total error rate, weakens the ability of carrying out significant analysis;
(4) imperfect, inaccurate information is integrated in data warehouse, Data Mart, service data warehouse, customer information file and the centralized data depository about CRM, ERP, SCM and other centralized process, this can cause: (a) value and the potentiality of single client and client's section can not be accurately predicted in marketing, and lose the valuable market opportunity, (b) customer service can not provide suitable service, thereby because of the client loses the client to serving to be unsatisfied with, (c) can not find swindle in time, cause enterprise to be gained a large amount of money by cheating;
(5) work unit can not determine correct tax jurisdiction and divides tax, this can cause: (a) enterprise does not collect suitable tax to the client, and to the suitable suitable amount of money of office's payment, (b) government revenue collecting office can not collect all suitable tax of answering to them, (c) client pay than the more tax of their payable taxes and (d) company bear tax jurisdiction and client's responsibility; With
(6) client is dissatisfied, and turns to the rival.
Utilize typical mailing list outbreak to be example, be easy to of the influence of misconstruction information company's income.Naturally, this is an example, because many other potential impacts that influence company's income have been discerned in the tabulation that provides above.
Company produces client's list according to variety of way.The information of being collected by a department of enterprise often is used to finish their task by other department of enterprise.If company has retail department and cataloging department, can perhaps even by the Internet customer information be imported in the data warehouse of company in retail location, catalogue place so.In these three input positions each all is that described information may be wrong, or the position of the repetition of the information of preexist.When collection, processing and pooling information, any wrong validity that can influence the multiple function in the enterprise of information accuracy aspect.
Possible client correctly imports customer information in retail floor.Subsequently, the client can buy by catalogue department.At this moment, data entry personnel's possible errors ground is (for example, the surname at mistake joining-person family) in client's the name input data warehouse.Another the time, same client may buy by the Internet.At this moment, will require the client that his or her information is provided for the third time.In this case, suppose that the client keys in his or her surname mistakenly.So in this case, customer information has been transfused to three times, wherein twice is wrong.
Company depends on the data that it is preserved subsequently, prints and send to its client the more latest copy of its products catalogue.Because described client has three independently clauses and subclauses in the data warehouse of enterprise, so this client can receive three parts of identical products catalogues.Easy to understand, since the mistake in the data warehouse of company, the expense triplication of open printing and mailing products catalogue.
All there is the problem of the quality of data in many enterprises.In the prior art, proposed to make data quality problem to reduce to the several method of minimum level.
The method about the quality of data in the past comprises to enterprise provides distinctive function of various producers or special purpose function.Quality of data function is become the data of self-verifying company by specialized designs, identification error, and proofread and correct these mistakes in some cases.In order to check data, identification error and error recovery according to flexible way concerning different enterprises, quality of data function generally provides and can be adjusted by enterprise, to satisfy several settings of its individual need.
In general, enterprise thinks that for it the most useful particular data mass function selects one group of standardized setting.Described setting can be eliminated the mistake in the data warehouse, thereby is data warehouse " cleaning " degree of 95% (this is considered to good result) to the accuracy rate of data.
When company comprises a plurality of units, each unit has the independent data warehouse that comprises overlay information, and company is when attempting to create the data warehouse of an integration, and the problem of the quality of data is increased.
In the example that provides in the above, company has three business departments, and retail department, cataloging department and the Internet portion, each department comprise an independently customer profile data warehouse.In general, if each department wants to put in order its data, each department's meeting purchase data quality solution, and in this solution of internal application.If each department all produces the data warehouse of accuracy 95%, this result can be considered to fairly good so.
If company attempts to create the data warehouse of an integration subsequently, can go wrong so, because the wrong mixing mutually in each data warehouse.With regard to given situation, each data warehouse has identical mistake.The error rate of the data warehouse of combination is 0.95 * 0.95 * 0.95=0.857375.The error rate that this means resulting data warehouse is about 15%, is three times in the data warehouse that each is combined.When four or more data warehouse were combined, this problem was remarkable especially.
In addition, because distinctive quality of data function of producer and exclusive data mass function have unique merits and demerits aspect detection and/or the error recovery, therefore when application transmitted data back and forth, mistake may inadvertently be dispersed in the whole enterprise.Its bad result causes the total false rate of whole enterprise to increase exponentially.
Though quality of data solution is of value to the running of enterprise, but theirs is limited in one's ability, especially attempts to create under the situation of the data warehouse of concentrating for a plurality of Business Entities in the company or a group object in company.
In addition, when enterprise wishes to develop a kind of program when coming " arrangement " its concentrated data warehouse, present principle stipulates that enterprise employs a manufacturer and develop appropriate software.SDLC (SDLC) is followed in the exploitation of software.
Business process, for example known SDLC generation time and the huge lock-step successive stages method of resources costs observed of the design side of quality of data process.For example, known SDLC comprises the following stage that order is carried out: need definition, overall design, detailed design, exploitation, test, quality assurance inspection, test, realization and maintenance/modification.In addition, when project enters another stage from a stage, the different personnel or the ISP that need have different technical ability backgrounds.For example,, need system engineer or AR Analyst, but may need the software engineer in the design phase at demand analysis/definition and test phase.Project between each stage is transferred and introduce mistake in final products, and because PROJECT TIME increases, expense increases and the project total number of persons is bigger, cost can increase.
In addition, because the requirement definition stage may be suspended (that is, demand " is freezed ") arbitrarily, so that the beginning design activity, therefore known SDLC is dumb, and the needs of the client's of incompatibility software product variation.
In addition, another shortcoming of prior art is the ability of the different software upgrading in the management enterprise.At present, when software was upgraded, enterprise just installed described upgrading simply.
At least upgrading is debatable on two aspects.At first, upgrading may only occur on the part of enterprise network.Therefore, some service units can have benefited from described upgrading, and other service units can not.Secondly, upgrading causes bad to job network, sometimes or even the situation of devastating impact much.
The shortcoming of pointing out about prior art needs a solution above.
Summary of the invention
So one aspect of the present invention provides a kind of business process management system and method that can solve many defectives of the prior art.
The business event process management system can comprise with or a plurality of client the business event process server, router and the interface module that couple.Especially, at least one embodiment according to business event process management system of the present invention comprises the business event process server that can receive data from least one client, addressable at least one router of business event process server and addressable at least one business process of described at least one router.The business event process server can be configured to by described at least one business process of router access, client data at least a portion is carried out described at least one business process, and produces the function of business process output data as described at least one business process.The business event process management system also can comprise the addressable interface of business event process server, and described interface is worked with the business event process server, thus the output process side of design interaction page.The process side of design interaction page can be configured to accept the instruction about described at least one business process, produces the progress information data, and the progress information data are offered the business event process server.In addition, the business event process server can make up the instruction set of business process according to the progress information data.
According at least one embodiment of the present invention, provide a kind of and determine, analyze, strengthen and report is present in application data in the enterprise and each enterprise data quality management system and method qualitative and quantitative aspect of Transaction Information.
According to other aspects of the invention, can provide error reporting, where produce error in data with identification in the different levels of data processing.
System and method also provides and presents about where producing the various graphics views of wrong information, makes enterprise can avoid and proofread and correct these mistakes (perhaps it being minimized) future.
In addition, embodiments of the invention also provide the SDLC of shortening, and wherein several known SDLC steps are combined, and make the project development time be shortened, and process is simplified, thereby significantly saves time and cost.
For example, in one embodiment,, can in a stage, finish requirement definition, overall design, detailed design and development phase simultaneously by utilizing the communication program design.
In addition, in one embodiment of the invention,, can in a stage, realize known SDLC test, quality assurance inspection and experimental stage here by business process application testing data to defining and realizing.
In addition, in one embodiment of the invention, the interface, a process side of design that provides by user and single product mutual can be finished each SDLC activity.
In addition, in one embodiment of the invention, the coding during the project may not need the software engineer.
In addition, embodiments of the invention allow to reuse the function from a plurality of software application, and the ability of the function new or that revise of definition business process is provided to the user.In at least one embodiment, each such function can be stored in function registration table or the function library, and can be used to define the other business process or the business process of modification subsequently for the business process server.
In addition, embodiments of the invention can provide the business process of use " individual event the best " in conjunction with the validity that improves whole process to enterprise.The various piece of a plurality of different service application can be combined, thereby forms a new or improved business process, wherein is special effect or the described various piece of other Standard Selection that causes general validity to be increased.For example, the several quality of data processes of definable (each quality of data process is obtained from identical or a plurality of different service application), thereby constitute single quality of data business process, described single quality of data business process is realized can the higher conceptual data accuracy of obtainable conceptual data accuracy than when in a plurality of quality of data service application of independent application each.
Embodiments of the invention be the version graphic presentation part of simplifying the management of product, each function and the system of particular vendors and interface, release and realization that the user is provided with on the other hand.
According to following explanation and accompanying drawing, it is obvious that others of the present invention will become.
Description of drawings
In conjunction with the accompanying drawings, according to the following detailed description of at least one illustration embodiment of the present invention, with easy to understand advantage of the present invention, wherein:
Fig. 1 realizes according to the business event process management system of at least one illustration embodiment of the present invention or by the schematic diagram of its system that adopts;
Fig. 2 is the schematic block diagram that can be used to realize according to the equipment of the server of at least one embodiment design according to the present invention;
The functional-block diagram that Fig. 3 graphic extension is used according to the business data quality of the business event process server of at least one embodiment of the present invention;
Fig. 4 be graphic extension in one embodiment of the invention, the functional-block diagram of the relation between data source/destination, product and the process;
Fig. 5 is that graphic extension can be used for realizing the functional-block diagram according to the equipment of the system of at least one embodiment of the present invention;
The process flow diagram of Fig. 6 method that to be graphic extension used by the business event process management system according at least one illustration embodiment of the present invention;
Fig. 7 is the example according to the error reporting of executor's view of at least one embodiment of the present invention;
Fig. 8 is the example according to the error reporting of the customer support view of at least one embodiment of the present invention;
Fig. 9 is the example according to the error reporting of the individual view of at least one embodiment of the present invention;
Figure 10 is the example according to the administrator view's of at least one embodiment of the present invention error reporting;
Figure 11 is the process flow diagram according to the method for the business process of setting up the business event process management system of at least one embodiment of the present invention;
Figure 12 is the illustration user interactions page according to the graphic user interface of the establishment business process of at least one embodiment of the present invention;
Figure 13 is the illustration user interactions page according to the graphic user interface of the data source of the increase process of at least one embodiment of the present invention;
Figure 14 is the illustration user interactions page according to the graphic user interface of the input grouping of the definition process of at least one embodiment of the present invention;
Figure 15 is the illustration user interactions page according to the graphic user interface of the output grouping of the definition process of at least one embodiment of the present invention;
Figure 16 is the illustration user interactions page to the graphic user interface of process selection product according at least one embodiment of the present invention;
Figure 17 is the illustration user interactions page of the graphic user interface of the product that uses for process according to the increase of at least one embodiment of the present invention;
Figure 18 is the illustration user interactions page for the graphic user interface of process selection data destination according at least one embodiment of the present invention;
Figure 19 is the illustration user interactions page according to the graphic user interface of the process of setting up of at least one embodiment of the present invention;
Figure 20 represents the illustration process side of the design interactive interfacing display page of the graphic user interface that at least one embodiment according to the present invention provides;
Figure 21 represents in an embodiment of the present invention, is used to make up a series of structure files that the code of business process is realized by the business event process server;
The method of the router dynamic link library that the structure in Figure 22 graphic extension embodiments of the invention is new;
Figure 23 a-d is the process flow diagram of graphic extension according to the method for the realization business process of at least one embodiment of the present invention;
Figure 24 represents in one embodiment of the invention, the functional-block diagram of the relation in the definition of business process between related function, process and the product (for example instrument);
The example of the function general introduction interaction page that Figure 25 represents to provide in one embodiment of the invention;
Figure 26 is provided by the example of the process definition district part of the process side of the design interaction page that provides in one embodiment of the invention;
Figure 27 represents graphic extension in one embodiment of the invention, increases the illustration interaction page of an element of process steps from function library;
Figure 28 represents graphic extension in one embodiment of the invention, the illustration interaction page of the link of the process steps in the process definition district of the process side of design interaction page;
Figure 29 represents according at least one embodiment of the present invention, is the illustration interaction page part of the element definition conditional statement of process steps;
Figure 30 is provided by the example of the Product Definition interaction page that provides in one embodiment of the present of invention;
Figure 31 represents that the data destination that provides in one embodiment of the invention defines the example of interaction page;
Figure 32 represents that the product that provides in one embodiment of the invention selects the example of interaction page;
Figure 33 is provided by the example of the content of the function template file page that provides in one embodiment of the invention;
Figure 34 is provided by an example of the function setup interaction page that provides in one embodiment of the invention;
Figure 35 represents illustration process test procedure interaction page according to an embodiment of the invention;
Figure 36 represents the definition of the padding data of process test procedure interaction page in one embodiment of the invention;
Figure 37 represents the example according to the connection definition interaction page of at least one embodiment of the present invention;
Figure 38 represents relatively business process according to an embodiment of the invention;
Figure 39 represents in one embodiment of the invention, the relation between interface module, business event process server and the router;
Figure 40 represents the block scheme according to the business event process management system of at least one embodiment of the present invention;
Figure 41 represents that the business event process management system is to the block scheme of the use of a plurality of products according at least one embodiment of the present invention;
Figure 42 represents that the business event process management system is to the block scheme of the use of a plurality of service application according at least one embodiment of the present invention;
Figure 43 represents the illustration version display page according at least one embodiment of the present invention;
Figure 44 represents another illustration version display page according at least one embodiment of the present invention;
Figure 45 represents according at least one embodiment of the present invention, and the business event process management system is to the block scheme of the use of a plurality of products with different editions.
Embodiment
The application requires the U.S. Provisional Application No.60/366457 of proposition on March 25th, 2002, the right of priority of " Method and System for Enterprise Data Quality Management ", the whole disclosure of this provisional application are drawn in full at this and are reference.
Though will the present invention be described about its illustration embodiment, but illustration embodiment is not intended to limit the present invention.On the contrary, various replacements, modification and the equivalent of described example also are intended to be included within the spirit and scope of the present invention, and the spirit and scope of the present invention part is limited by additional claim.
According at least one embodiment of the present invention, provide a kind of business event process management system and method.Though the form with enterprise data quality management system provides at least one embodiment here, but the instruction here can more generally be applicable to any business event process management system, comprises or except those related in data quality management business process.Described system and method can utilize server and interchangeable router to limit, make up and carry out step in the business process, for example comprises detection, proofreaies and correct and report is present in the step of the interior error in data of various application whole enterprise in.Enterprise can comprise and is positioned at the different geography that constitute business organization or a plurality of computing nodes of physical location.By utilizing network, such as (but being not limited to) intranet, the Internet, the telephone wire of renting or data line, wireless network or their combination in any, described each computing node can be interconnected, so that realize the inter-node communication in the whole enterprise.Wherein, by being connected according to these modes are one of any, the user relevant with enterprise can actually pellucidly use enterprise's application, process and function, with application, process and function the physical location of resident node irrelevant.
Fig. 1 realizes according to the business event process management system of at least one illustration embodiment of the present invention or by the schematic diagram of its system that adopts.Referring to Fig. 1, business event process management system 100 can comprise and one or more additional clients, such as (but being not limited to) data pick-up, conversion and loading (ETL) client 102, enterprise's application integration (EAI) client 103, the business event process server 101 that Enterprise Resources Planning (ERP) client 104 and Customer Relation Management (CRM) client 105 couple.Business event process server 101 also can with other additional client, couple such as supply chain management manager (SCM) client (not shown).Each additional client can comprise at least one service application.In addition, business event process server 101 also can with information data warehouse (store) 106 and file data warehouse, plane 107, one or more main frames 108 and the Internet 109.In at least one embodiment, business event process server 101 also can with one or more terminals, such as call center's terminal 110, data entry terminal 111, Local User Terminal 112 and remote user terminals 113.In at least one embodiment, business event process server 101 can be business data quality server or the business event process server that is configured to allow the definition and the execution of enterprise data quality management.
By utilizing various communication networks, include, but is not limited to network by interconnection, network such as the Internet, Local Area Network, wide area network (WAN), the intranet that comprises any these networks and/or PSTN formation, wireless network, perhaps their combination in any, business event process server 101 can with enterprise's node, comprise additional client 102-105, data warehouse 106 and 107, main frame 108, communicate by letter with terminal 110-113 in the Internet 109.In at least one embodiment, business event process server 101 can with one or more these enterprise's node communications so that receive data and the error reporting relevant with affairs at least with transmission.
In general, client 102-105 can be the arbitrary source that can send or receive data, such as (but being not limited to) server, and the perhaps client part used of client-server.But the one or more service application processes of client trustship or enterprise's function (function).Client can be positioned within the enterprise firewall or outside.
ETL client 102 can be configured to make mechanism can be from a data source extracted data collection, data map to another data source, translation data (if necessary), the integral data source and Data Loading in the source, destination.Such ETL client 102 may be mainly towards batch processing, and utilize wherein when data when its source is transmitted to its destination, the hub architecture of changing and shining upon.
EAI client 103 can be configured to make business affair to pass to Another Application and to pass to the Partnering Agency that is present on the EAI network from a mechanism from an application in mechanism/enterprise.Such EAI client 103 can be used hub architecture, and comprises the ability of the data that mapping and conversion are relevant with business affair.
ERP client 104 can be configured to gather the many aspects of business or enterprise, comprises planning, producing and selling and marketing activity.Such ERP client 104 can be used hub architecture, and comprises mapping and the ability of conversion with these movable relevant data.
CRM client 105 can be configured to utilize various electronic tools, comprises Help Desk software, the mutual many aspects between sale, marketing, email manager and Web Application and Development management organization/entity and its client.Such CRM client 105 can be used hub architecture, and comprises the ability of the data that mapping is relevant with it with conversion.
Additional enterprise client comprises that ETL client 102, EAI client 103, ERP client 104 and CRM client 105 include the proprietary application quality detecting process of producer of operation in each corresponding server is used.In at least one embodiment, business event process server 101 can comprise the enterprise servers that are used for additional, and it comprises TCP (TCP/IP) interface of ETL client 102, EAI client 103, ERP client 104 and CRM client 105 exchange messages.The information that exchanges between business event process server 101 and additional client comprises the function from one or more special processings of the execution of business event process server 101 or process, such as the order or the request of the process of checking the quality of data.The information of exchange also can comprise the data by application quality detecting process or function output.The tcp/ip communication interface allows business event process server 101 directly to be connected with any application on the enterprise network.On the other hand, the tcp/ip communication interface allow the business event process server for example to utilize the Internet is connected with applications.
In at least one embodiment, business event process server 101 can be from the acquired information in information data warehouse 106 and file data warehouse, plane 107.Especially, business event process server 101 can comprise application instruction, such as the data warehouse script that is used for visiting, preserving or fetch selectively the information that is included in information data warehouse 106 and file data warehouse, plane 107.Can be according to for example SQL version 7.0 data warehouse management system queries language, and the form of the programmed statements that provides of Transact  SQL (according to ColdFusion  data warehouse management system) realizes the data warehouse script.It also is possible that other data warehouse is realized, includes, but is not limited to realize from those data warehouses that Oracle  or IBM DB2  obtain.
In an alternative, business event process management system 100 comprises with business event process server 101 and information data warehouse 106 and flat file data warehouse 107 and coupling, so that visit is stored in the enterprise database server (not shown) of information wherein.Information data warehouse 106 can comprise that according to individual-layer data warehouse management system form the enterprise of arranging such as SQL uses or Transaction Information.Flat file data warehouse 107 can comprise that enterprise uses or affairs non-layered data.
Business event process server 101 also can couple with the one or more main frames 108 in the enterprise.Main frame 108 can comprise that mechanism or enterprise use, such as wage of leaving over or accounting system.In at least one embodiment, by utilizing Local Area Network, wide area network (WAN), dedicated land-line or their combination or the like, business event process server 101 can be communicated by letter with main frame 108.
In addition, in at least one embodiment, business event process server 101 also can pass through LAN, WAN, dedicated land-line, intranet, wireless network or their combination, with one or more terminals, couple such as calling terminal 110, data entry terminal 111, Local User Terminal 112 and remote user terminals 113.Thereby business event process server 101 can receive Transaction Information from one or more terminal 110-113.
In addition, utilize for example the Internet 109, business event process server 101 can with the telex network of one or more remote terminals 113.In at least one embodiment, business event process server 101 also can comprise the web browser or be used for the thin client of this purposes.Web browser display data, and can pass through network, such as the Internet or intranet and other compunication.By the hyperlink that for example user keys in indicating device (for example computer mouse) selection or user, the web browser can provide a kind of navigation approach to the user.But web browser use agreement, transmit various contents such as HTTP(Hypertext Transport Protocol) or file transfer protocol (FTP) (FTP), such as the data of html format document, plain text document, graph image and XML document, so that present to the user by display.
Fig. 2 graphic extension can be used for realizing the computing platform according to the business event process server 101 of at least one embodiment of the present invention.As shown in Figure 2, equipment 200 comprises processor 210, storer 220, and system interface 230, user interface 240 and parts 210-240 is coupled in together, and allow cooperation and the communication/data of communicating by letter/control bus 250 between these parts.
Depend on the user relevant or the needs of system, can utilize alternate configurations to realize storer 220 with the business event process management system.System interface 230 not only comprises hardware but also comprise software, with permission equipment 200 and the data that provide by the utilization of business event process management system, for example component communication of presenting from the Transaction Information of other enterprise servers.
Processor 210 is according to the operation of other parts of the instruction control 220-250 that takes out from storer 220.Described instruction can comprise or be realized as the software code of some or all operations of business event process management system 100 that regulation illustrates and method here.Storer 220 can comprise described code, also can comprise the memory block of the data that are used for 100 utilizations of business event process management system or produce.The instruction of processor 210 retrievals is decoded and is moved or instruct other parts 120-150 to be to and from storer 220 to instruction and transmit data, perhaps with system interface 230 or user interface 240 co-operation (for example, inputing or outputing information etc.).
In fact processor 210 can be realized as more than one processor.Processor 210 is according to the instruction works of fetching from storer 220, thereby controls the operation of other parts 220-250.Will be appreciated that the described control of processor 210 realizations that can utilize in CPU (central processing unit) or other similar device.Similarly, can by with allow user interface 240 at user terminal, be implemented such as local terminal 112 and remote terminal 113, and comprise the one or more servers realization processors 210 and the storer 220 of the network-coupled of the graphic user interface (GUI) on the terminal screen.
For example, user interface 240 can comprise the hardware and software of cooperating with terminal display, keyboard and mouse, printer etc.In addition, user interface 240 can comprise and is used for that information exported to the user and from the loudspeaker and the microphone (not shown) of user's input information.User interface 240 can be operated together with processor 210, and allowing the user and to be kept in the storer 220, and the software program that is used by processor 210 is mutual, thereby carries out the operation that the following describes.
Business event process server 101 for example can be realized as suitably a plurality of parts of the multi-purpose computer of programming.This system can be realized as for example interior physically distinct hardware circuit of ASIC.Thereby, will be appreciated that the particular form of system 100 can be different from the embodiment of explanation here.For example, can for example realize on the personal computer at multi-purpose computer though enterprise's business management 100 has been described as, but be anticipated that described system can realize in network environment, in described network environment, realize that the software of described system is stored on one or more servers.In at least one embodiment, business event process server 101 allows user's (for example leading subscriber) to increase, revise or deletion business procedure process or step under the situation that server 101 is shut down.In addition, business event process server 101 is scalable, so that easily work in server array or cluster environment, and handles lot of data.In at least one embodiment, business event process server 101 can comprise permission Microsoft Windows TMThe individual computing platform of NT.
In at least one embodiment, business event process server 101 can comprise one or more application, and described one or more application comprise a series of programming instructions that make business event process server 101 be configured to carry out business process operation described herein.Especially, at least one embodiment, the business data quality of Fig. 3 graphic extension business event process server 101 is used 300 functional-block diagram.Referring to Fig. 3, the business data quality is used 300 and is comprised 301, one groups of predetermined view tool 302 of core architecture, and developer kit 303 and interface module 304, interface module 304 can be the AR Analyst interfaces.Core architecture 301 can comprise a series of programming instruction, be used for obtaining application data or Transaction Information from one or more data sources, analyze the data location of mistakes that obtains, write down detected mistake, and produce at least one error reporting according to specific request view.The business data quality uses 300 can comprise the application data that is used for analyzing a kind of specific type that can obtain from one or more data sources, thereby seeks one or more functions of the appearance that is present in a kind of or a plurality of mistakes in the application data.In addition, business data quality application 300 can comprise makes request be transmitted to one or more described other enterprise servers, comprise ETL server 102, EAI server 103, ERP server 104 and CRM server 105, the instruction of specific one group of function of the internal soundness detecting process of request execution application-specific or the internal process of one or more described application.In at least one embodiment, business event process server 101 can transmit command/request (for example, function call or process transfer/remote process call (RPC)) by the TCP/IP interface, receives the response from associated server.Core architecture 301 can comprise a multiple line distance management layer, is used for automatically leaving over of any non-multithreading being used converting the multithreading function to.
In one embodiment, AR Analyst module 304 can comprise a series of programming instructions of realizing interface module described herein (for example AR Analyst interface or BAI).When being carried out by business event management of process server 101, these instructions can make business event management of process server 101 provide to be convenient to the mutual interactive means of user and business event process management system 100.Especially, AR Analyst module 304 can comprise makes process steps by diagrammatic representation (for example utilizing display), and shows when carrying out one or more process steps of business process, the instruction of the specific operation that will be finished by the business event process server.Thereby AR Analyst module 304 can be that the covering of developer kit 303 is used.AR Analyst module 304 also can comprise can make business event process server 101 from data warehouse, for example the instruction of a series of instructions is fetched, sets up and compiled to data warehouse 106, described a series of instructions realize by with the mutual user-defined business process of interface module.
In at least one embodiment, the form output error message that business event process system 100 can one or more error reportings.Can present error reporting according to various views.Predetermined view tool 302 can comprise and the relevant programming instruction of one or more error reportings that provides according to one group of predetermined view.For example, described predetermined view tool can provide the instruction that makes business event process server 101 output errors report, and described error reporting comprises the numeric counter of the mistake of the data source with regard to keeper's view.The view of other illustration the following describes with being reported in.
Developer kit 303 can comprise the user of business event process system 100 or their appointment third party can be used for creating and use the view tool of customization to analyze specific data, the source, error syndrome, the perhaps application programming interface (API) that on described one group of predetermined view tool 302, provides customization to report.The number of the view that business event process management system 100 is supported is without any restriction.
In at least one embodiment, can realize business event process server 101 according to the client-server architecture.Available transplantable source code is realized programming instruction such as (but being not limited to) common Microsoft  C, comprises business data quality application 300.Can realize business event process server 101 according to the package server design, so that support cluster and server array.In addition, can realize business event process server 101, to allow to use third party technology, so that reliability and the scalability of handling mass data is provided about load balance and high availability according to the stateless framework method.In addition, business event process server 101 can utilize " sandbox technology " (promptly, process such as handle each session by separate threads synchronously and the use of the combination of isolation technology) allow non-multithreading, or even (legacy) technology of leaving over of thread-safe can quickly and reliably be increased in real time, in the parallel processing environment.
Fig. 4 be graphic extension according at least one embodiment of the present invention, a kind of between data source/destination, product and the process expects the functional-block diagram of relation.As shown in Figure 4, business event process server 101 can receive enterprise from one or more data source/destinations 305 and use or Transaction Information, and enterprise's application or Transaction Information are sent to one or more data source/destinations 305.In at least one embodiment, business event process server 101 can offer data source/destination 305 (for example, data source/destination 1-K) to the correction data after detecting mistake.In addition, business event process server 101 can receive the process input from one or more products 315 (for example product 1-M).Product 315 can comprise a function or one group of function.In at least one embodiment, function can be the routine of returning a value or set of values in the routine library.In addition, business event process server 101 can comprise or visit one or more processes 310, thereby the quality of data of carrying out explanation here guarantees function (for example, process 1-N).In at least one embodiment, business event process server 101 can be each process 310 an independent error log 325 is provided.Utilize daily record data warehouse 320 (it can be the data warehouse 160 with reference to figure 5 explanations), can preserve and keep result, comprise any error log 325 of generation from each process 310.
Business event process management system 100 can comprise and is used for utilizing the architecture of the product of the unlimited different manufacturers of number about each application (data source) or in unique process of the data set in using.Especially, business event process management system 100 can provide the framework of unique process of each process steps in establishment, execution, management and the report business process, described business process utilizes the product of different manufacturers on various platforms, and these products can be used in whole enterprise.Business event process management system 100 can be provided in many producers environment, at the filing or the record of the quality of the data of each step process.The product that business event process management system 100 allows management, followed the tracks of and reported a plurality of producers is about any application (data source) or the use in unique process of the data set in using.Business event process management system 100 can be from the different utilizations of function in process that are provided with of having of identical or a plurality of producers and prepares.Business event process management system 100 can such as the quality of data, provide the different views about the individual in mechanism and the enterprise, service unit or special client's (constituency) performance with regard to the particular aspects of professional process.Business event process management system 100 can be from relatively the preparing of the validity of the various functions of different manufacturers and setting, so that select efficient function and the concrete enterprise's problem of handling is set, such as data quality problem.Business event process management system 100 can be many producers and uses, and for example the quick realization of quality of data instrument and quality of data process is prepared.
Especially, business event process server 101 can utilize the irrelevant architecture with producer, and this architecture allows the business process instrument being used on their current computer platforms or on the same platform of trustship business event process server 101.In at least one embodiment, business event process management system 100 is prepared for function the reusing in the business process of system's 100 definition of a plurality of service application.
Fig. 5 graphic extension can be used for realizing the equipment according to the system of at least one embodiment.Especially, business event process management system 100 not only comprises business event process server 101, but also comprises data warehouse 160 and view engine 170.Data warehouse 160 needs not to be single data warehouse, can comprise several data warehouses simultaneously on the contrary.For example, data warehouse 160 can be (but being not limited to) OLAP (on-line analysis process database) or summary database.Data warehouse 160 can include, but is not limited to format instruction and the rule that view engine 170 is used for producing according to one of several views 400 error reporting.For example, view engine 170 can obtain a series of format instruction from data warehouse 160, and an application of instruction that obtains like this is in producing error reporting according to relevant view 400.In at least one embodiment, each view 400 can be relevant with one group of specific format instruction.Can be according to being used for that view engine 170 is presented and comprising to be requested the hypertext markup language (HTML) of the interaction page of error reporting accordingly or the form of extensible markup language (XML) instruction realizes the format instruction with required view.Interaction page can be a web presence for example, perhaps by using the web browser application can be in terminal 112 or 113 page displayed.
As can be seen from Figure 5, business event process management system 100 can provide several different views 400, includes, but is not limited to final user's view, developer view, administrator view and executor's view.Illustrate in greater detail illustration view 400 below with reference to Fig. 7-10.
Business event process management system 100 can be provided as the result's of each step in the different level establishment processes of mechanism the ability of different views 400, thereby allows to measure and the validity of the business process of management organization.Business event process management system 100 can comprise the visual software of the graphical information of creating different views 400.In at least one embodiment, described graphical information can comprise the indication of the effect of various level result aspect minimizing quality of data mistake of analysis tool, statistical information, data tracking, cost analysis and mechanism.
In order to support to produce error reporting according to various views 400, data warehouse 160 (it can be online application process database or summary database) can keep error reporting information according to " single-view ", in described " single-view ", the information in the data warehouse 160 of being included in is according to can be by the consistent mode of view engine 170 equal access formatted and arrange, so that produce any view 400, and do not consider from data source/destination 305, product 315 or the process 310 of its acquisition data.
Business event process management system 100 can be charged to the result from each step in the process of each data source in the daily record.This daily record provides with whom and sends this data, in each step of process what has taken place, and relevant where these data be sent to information after process finishes.View engine 170 (it can be the figure reporting system) is directly supplied with in described daily record, so that present a plurality of views.
In at least one embodiment, view engine 170 is to each user, comprise that executor, keeper, final user and process developer provide figure report, the information of how moving about them, their department, mechanism or process is transmitted in described figure report.Especially, at least one embodiment, view engine 170 can provide following view 400, for example executor's view, administrator view, User and developer view.Executor's view provides the figure report about the quality of data of entire mechanism.The executor can understand the performance of in-house each department in depth, thus the performance of comparing data quality problems and reason.The executor can also Access Management Access person and user report module.The administrator view provide with keeper's tissue and department in the relevant figure report of quality of data.The keeper can understand their service unit and the performance of department in depth, and compares the performance and the reason of problem such as the quality of data.User provides the figure report relevant with the quality of the data of user input systems.The user can understand concrete problem in depth, the input and output data and the object code of each step in the detecting process.The developer view provides the figure relevant with the result of all processes and step report, but makes the developer analysis result, thereby the change process is improved the result.Developer can be readjusted the sequence of function, eliminates function, is used to the function from other producer, increases the new function from different manufacturers, and creates themselves new function.
View engine 170 can comprise the statistical modeling routine package, the statistical modeling routine package can be used to increase and be proved/proofread and correct and be not proved/and the financial influence of correction data.In at least one embodiment, utilization can be from for example Dulles, the Illumitek of Virginia TMCorp. the graphical modeling technology of Huo Deing can realize view engine 170.
Fig. 6 provides the more details of the realization that relates to the analysis that can be carried out by business event process management system 100.Business event process management system 100 can be utilization available all or part of function and setting in being present in all business process products that enterprise network neutralization can obtain from the outside, creates each and uses maybe unique process of the data set of this application and prepare.Data set in each application or the application can utilize all functions and setting according to the order that is suitable for satisfying unique needs.This business process can be made of the unlimited step of number.Each step is corresponding to function and setting from particular vendors, perhaps a series of function and setting.Business event process management system 100 can provide the result's of each step in many producers process filing and log record.Journal file can be recorded in text or the data warehouse automatically.Especially, can determine and misregistration at the process level.
Business event process management system 100 can comprise the ability of the merits and demerits of the function of each producer in many producers, the rapid process of multistep and setting.In addition, business event process management system 100 can provide product and the function of a kind of installation that fast, is easy to realize from a plurality of producers, thereby quickens the method for the realization of business process project.Thereby, in at least one embodiment, business event process management system 100 can be irrelevant with producer, allow user capture to be included in other enterprise servers simultaneously or use in all functions, comprise existing business event process producer product, custom code or service.By using the method towards function described herein, the user can arrange the business process function from different manufacturers, such as quality of data function according to any order of the demand of determining that satisfies each data set and data source.In addition, the user can be described as reference Figure 11, for each data set in the data source is set up unique process 310 and step.
Producer can provide the software company of following function: discern the element of enterprise and customer name and it is divided into different fields; Each element of identification, separation, confirmation and correction address; For online affairs with batch processing identification, separate, confirmation, correction and non-title of conversion and address information; Integration is from the data in different recording and different pieces of information source; Replenish primary data with additional data; With single record or the view of creating individual or client.
Business event process management system 100 can comprise can permit a user to the graphic user interface (GUI) of using or coming the data set establishment process of self-application.But the form of user's specific data, by from the available facility invokes of each step specific function and setting, each step in also can the establishment process.Can utilize Java  instruction to realize GUI.The user is foundation step repeatedly, till business process is defined fully and finishes.Can according to one step wherein represent a rapid subprocess of multistep the hierarchical approaches performance, check and the navigation process.Can describe and explanation such as presenting process on the printer at other output unit.Process is described and explanation can be output, so that by applications, uses or the web browser is checked and handled such as Word, process flow diagram.The user can discern the result's of process destination subsequently, and determines what information will be sent to each destination.The result of each step in the process can be recorded in text or the data warehouse.The data that are kept in text or the data warehouse can be used to create the figure report by view engine (can comprise visual software), and described figure report comprises the influence of analytical information, statistical information, data tracking, cost analysis and in-house various level data.This information can be used to measure and monitor the business event process, such as the validity of quality of data program.
Figure 39 represents among the embodiment, the relation between interface module 304, business event process server 101 and the router three 905.Referring to Figure 39, receive by business event process server 101 from the input data 605 of the data source such as service application.In one embodiment, input data 605 can comprise and specify the Process identifier of input data 605 with the specific business processes that is applied to.Business event process server 101 can be configured to detect input data 605 Process identifiers, and input data 605 is offered the specified services process of router three 905.In one embodiment, router three 905 can comprise the set instruction set of the one or more business process of imbody (for example the process shown in Figure 39 1,2 and 3).The instruction of each business process can comprise to be present in outside the router three 905 the instrument that is used for the executive process step 3910 (promptly, function), and obtain, but be present in calling of instrument 3910 on the router three 905 from the service application outside router three 905.
In at least one embodiment; router three 905 can be interchangeable router; replaceable current router three 905 versions of the redaction of router three 905 or loading (load) wherein; and come into operation and handle data traffic; and do not need to make server 101 to shut down (that is, stopping service).The instruction set of the current effective business process that is provided by business event process management system 100 can be provided router three 905.New router three 905 versions can be fabricated and be come into operation, and handle thereby begin data traffic according to business process new or that revise.In one embodiment, interface module 304 can respond the function information of user's input, produces the instruction set of imbody business process new or that revise.The process side of the design interaction page input function information that the user can utilize interface module 304 to provide.After replacing current router version, can handle input data 605 according to new router version with new router version.Here relate to the more details of replacing current router version with new router version with reference to figure 23a-d explanation.
Referring to Fig. 6, receive input data start method 600 in step 605 from business event process server 101.Input data 605 can be received from data source/destination 305.
Control enters step 610 subsequently, and in step 610, the input data can be passed to the process router.According to Process identifier, the process router can be the specific process 310 (for example process X) of input direct data.In at least one embodiment, the process router allows to revise process and step (that is interchangeable or hot swappable router) easily and apace under the situation that server 101 is shut down.
Control enters step 615 subsequently, and in step 615, process 310 (for example process X) can receive the input data, and it is passed to each step in the rapid process of multistep.An example of business process is a quality of data process, such as wherein comparing Transaction Information (obtaining from using relevant data source/destination 305 with specific enterprise) and believable data source, for example the address validation operation of United States postal service database.In step 620, control enters second step subsequently, enters subsequent step (for example step N) in step 635 afterwards.After each step in process 310, the result of step can be transfused to daily record 630, and for example in the error log 315, data are passed to next step.The result of each step of process 310 and error log 315 can be retained in data warehouse 625, in data warehouse 160.As mentioned above, data warehouse 625 (with data warehouse 160) can be (but being not limited to) OLAP (on-line analysis process database) or summary database.Log record (for example can comprise the server log record, the log record of all affairs that server receives, and process record (for example, can be used to analyze the more detailed logging record of each in-process step of Transaction Information and product ability) log record of server statistical figure).
After this final step, process 310 finishes, and control can enter step 640, and in step 640, process result is applied to output data structure.Output data can be provided for data source/destination 305 subsequently, afterwards, and the processing of ending method 600.
In at least one embodiment, process 310 can comprise a plurality of fields, such as (but being not limited to) ROME_ID, ROME_TIME, SECT_CODE, SOURCE_DEST, SUB_SOURCE_DEST, RETURN_CODE and INPUT COMPONENT 1-N.Each step in the process 310 can comprise a plurality of fields, such as (but being not limited to) ROME_UID, ROME_TIME, PRODUCT_ID, PRODUCT_RC, STEP_ID and OUTPUTCOMPONENT 1-M.Each packet has the repeatedly result's of submission the unique identifier (for example " ROME_ID ") that can be used for following the tracks of identical data packet.
As described in reference to Figure 5, at least one embodiment, business event process server 101 can provide error reporting according to one or more views 400.Fig. 7 is the example according to the error reporting of executor's view of at least one embodiment of the present invention.As shown in Figure 7, executor's view 700 can comprise one or more error reportings of the error in data information of each department 705 that enterprise is provided.For example, illustration executor view 700 shown in Fig. 7 can present the error reporting of each department 705 that comprises marketing, finance, sale, exploitation, web and customer support agent, (for example make the request user, the enterprise operator) is well understood to the various aspects of enterprise, for example the quality of data makes and can take correct action.In at least one embodiment, incorrect or correct record can be labeled, be not corrected to indicate them, and reason.
Especially, utilize the instrument such as chart 715 and 720, error reporting can be provided at the ordering or the statistical study of detected mistake in the enterprise application data of one group of appointment or the Transaction Information with numeral and graphic form.For example, in at least one embodiment, business event process management system 100 can be carried out to the request user information is provided, such as (but being not limited to) ordering 720 about the error in data of the applying detection in the different departments 705, the traffic intensity designator 710 of the data transactions of inflow and outflow department 705, the throughput rate chart 715 of representing the time dependent throughput rate of each department 705, the analysis process of the process mis-classification 725 of the strong point relevant, weakness, costs and benefits with the quality of data of department 705.
Similarly, Fig. 8-10 is respectively the example of the error reporting of customer support view 800, individual view 900 and administrator view 1000 according at least one embodiment.The Reference numeral project identical with Reference numeral among Fig. 7 as described in reference to Figure 7.
Especially, for individual view 900, business event process management system 100 can make the request user be well understood to the error in data that is attributable to the unique individual.For example, Fig. 9 represents the process mis-classification 725 of the strong point relevant with unique individual 905, weakness, costs and benefits, and individual's 905 type of errors of being made 910 and be attributable to the number 915 of individual 905 the mistake that distributes in time.The illustration mis-classification of the error reporting among Fig. 9 represents that individual 905 is good at Input Address information (promptly, the mistake of making seldom), be slow to import name (promptly, many mistakes), 80,74 and 22 mistakes have been made in the different periods, and because the result of error in data, spent the expense of 800 dollars of enterprises.
In addition, for administrator view 1000, business event process management system 100 can make request user (for example, enterprise administrator) be well understood to and be attributable to unique individual 905 and the error in data that is attributable to as the individuality of group.For example, Figure 10 represents the process mis-classification 725 of the strong point relevant with a plurality of individual 905, weakness, costs and benefits, and the type of error made of each individual 905 910 and be attributable to the number 915 of the mistake that (for example one day the time) in time of this group distribute.Also provide the cost chart 1005 of each period, to indicate for error in data the cost that enterprise bears every day owing to each individual 905.
In at least one embodiment, business event process management system 100 can provide the ability of creating and set up the business process of carrying out for business event process server 101 310 to user (for example leading subscriber).Figure 11 is the process flow diagram according to the method 1100 of the illustration quality of data process of setting up business event process management system 100 of at least one embodiment.When business event process server 101 receives that the user of establishment process 310 asks, can be at step 1105 start method 1100.By utilizing indicating device to select to be included in the business data quality to use relevant hyperlink on the interaction page that 300 graphic user interface partly provides, the user can import the request of establishment process 310.
Control enters step 1110 subsequently, and in step 1110, business event process server 101 prompting users create the process title, and the data source of selection process 310.Figure 12 is the example of the interaction page 1200 that provided by business event process server 101, in interaction page 1200, but user's input process title, explanation and relevant data source 305.
Control enters step 1115 subsequently, and in step 1115, business event process server 101 can point out the user to import new data source 305, if necessary.If the user answers in the mode that request increases new data source 305, control enters step 1120 so, and in step 1120, business event process server 101 produces and export the interaction page 1300 that increases data source 305 for the user.Figure 13 is an example of the interaction page 1300 that provided by business event process server 101, wherein by the information of input such as (but being not limited to) DSN, explanation, IP address, port numbers and platform identifier, the user can increase new data source 305.
Control enters step 1125 subsequently, and in step 1125, business event process server 101 prompting users create the input grouping of process 310.Figure 14 is an example of the interaction page 1400 that provided by business event process server 101, wherein by the attribute information of input such as (but being not limited to) input element title, type, length and explanation, and user creatable input grouping.The input element type can be specified the data type of input grouping, such as (but being not limited to) Boolean, character, double-byte characters, wide byte character (UNICODE), floating decimal value, integer, lint-long integer or short integer.
Control enters step 1130 subsequently, in step 1130, and the output grouping that business event process server 101 can point out the user to create process 310.Figure 15 is an example of the interaction page 1500 that provided by business event process server 101, the attribute information by input such as (but being not limited to) output element term, type, length and explanation wherein, user creatable output grouping.The output element type can be specified the data type of output grouping, such as (but being not limited to) Boolean, character, double-byte characters, wide byte character (UNICODE), floating decimal value, integer, lint-long integer or short integer.
Control enters step 1135 subsequently, and in step 1135, business event process server 101 prompting users select the product 315 (perhaps a function or one group of function are decided as the case may be) that will interrelate with process 310.Product 315 can comprise a function or one group of function.Figure 16 is an example of the interaction page 1600 that provided by business event process server 101, by utilizing interaction page 1600, selects product 315 at least and import the description of product from drop-down list, and the user can select product 315.
Control enters step 1140 subsequently, and in step 1140, business event process server 101 prompting users increase product 315, if necessary.If the user answers in the mode that request increases product 315, control enters step 1145 so, and in step 1145, business event process server 101 can produce and export the interaction page 1700 that increases product 315 for the user.Figure 17 is an example of the interaction page 1700 that provided by business event process server 101, and wherein by the information of input such as (but being not limited to) name of product, product type, version and product template, the user can increase product 315.Appendix A provides the illustration pseudo-code instructions sequence that is used to create the product template.
Control enters step 1150 subsequently, and in step 1150, business event process server 101 prompting users select the data destination 305 of process 310.Figure 18 is an example of the interaction page 1800 that provided by business event process server 101, and wherein the user can import data destination title and explanation.
Control enters step 1155 subsequently, and in step 1155, business event process server 101 prompting users import new data destination 305, if necessary.If the user answers in the mode that request increases new data destination 305, control enters step 1160 so, in step 1160, business event process server 101 produces and output supplies the user by the information of input such as (but being not limited to) data destination title, IP address, port numbers and explanation, increases the interaction page (not shown) of data destination 305.In at least one embodiment, all or part of data of business event process server 101 outputs can forward one or more data destination 305 to.
Control enters step 1165 subsequently, and in step 1165, business event process server 101 prompting users set up process 310.Figure 19 is an example of the interaction page 1900 that provided by business event process server 101, and wherein the user can check and confirm as mentioned above the information relevant with process 310.The progress information of the summary that the page 1900 provides can include, but is not limited to the data destination 305 of process title, its data source 305, input and output data standard, Related product 315 tabulations and process output.After having created process 310, process 310 can be by editor (that is source code editor).Process instruction behind the editor can be compiled into the process router.In at least one embodiment, described instruction can be a source-code instruction.
The processing of method 1100 can finish in step 1170.
Should note to be offered one or more destinations 305 by whole or part from the data that the system and method for explanation is here exported.In other words, all output datas are drawn towards a destination 305.On the other hand, the various piece of output data can be sent to a plurality of destinations 305.
Figure 24 provides expression in one embodiment, relates to the functional-block diagram of the relation between function, process and the product (for example instrument) in the definition of quality of data business process.
In at least one embodiment, business event process management system 100 can comprise interface module, and the example of described interface module is described in more detail below.Interface module also comprises the various aspects of the user interface that illustrates previously.In one embodiment, interface module 304 can be realized as the business data quality and use an assembly of 300, as shown in Figure 3.Interface module can provide to the user and utilize business event process management system 100, the ability of a series of function steps of definition, establishment, modification, test and execution business process.Especially, interface module can comprise mutual graphical process specification tool, described instrument allows the user by selecting symbol relevant with process function, and it is moved (for example drag and drop) display position to expression specific process step, definition or modification business process.One or more function icons that each process steps can be expressed as concentrating in together, as shown in Figure 20.Figure 20 is provided by process design side (designer) the interactive interfacing display page 2000 of the illustration that provides according at least one embodiment.Thereby the design of interface module process can be used to define or specify will be by the business process of business event process management system 100 execution.As the covering of exploitation employee tool bag 303 is used, it is similar with Figure 12 that illustrates previously-19 that interface module 304 can provide, perhaps the interaction page except that Figure 12-19.
Function can be a name part of carrying out the program of particular task.In this sense, function can be a kind of process (procedure) or routine.Some programming languages are distinguished the function of rreturn values and are carried out a certain operation, but the process of rreturn value not.Most programming languages have the one group of function write in advance that is kept in the function library.Can develop the self-defining function of carrying out special duty in addition.For example, in C language and some other programming language, function is a name process of carrying out special service.Ask the language statement of this function to be called as function call.
Referring to Figure 20, the mutual display page 2000 in process design side can comprise function library 2005, process input field 2010, process steps definition 2015 and process output area 2020.Each process steps 2025 can be expressed as or a group of function input 2030, function output 2040 and function identifier 2035 in the process steps definition 2015.By utilizing link 2045, each function input 2030 may utilize with (perhaps may not) and for example link 2045 and link with the interior input element 2075 in process input field 2010.Link 2045 is also referred to as and connects or " road ".Similarly, each function output 2040 may (perhaps may not) utilizes and for example links 2045 and link with the interior output element 2080 in process output area 2020.In one embodiment, link 2045 can be used to indicate information from the source to the destination, for example the directed flow of input 2030 from input element 2075 to function.Flowing of information can be by using packet header information and routing table to determine at least one router control of destination or target.In addition, process steps 2025 can be linked, thereby forms a series of continuous process steps 2025 that for example will finish successively in business process.
The example of the function general introduction interaction page that Figure 25 represents to provide in one embodiment.Referring to Figure 25, the function general introduction page 2500 can provide the tabulation that is included in all functions in the function library 2005 at present.Function wherein can be according to various standards, such as sorting by the time sequencing of creating.
Figure 26 is provided by the example of the process definition district part of the process side of the design interaction page 2000 that provides in one embodiment.
Each process steps 2025 can represent when carrying out this process steps 2025, the specific operation that will be finished by the business event process server.Especially, process steps 2025 can comprise one or more function inputs 2030 and function output 2040.In addition, function identifier 2035 can represent that the pending function input 2030 that utilizes produces the specific operation of function output 2040.In one embodiment, business event process management system 100 can be carried out the many different process steps 2025 that obtains from a plurality of application suppliers in single business process.In at least one embodiment, function identifier 2035 can be used for specifying it to use the application-specific supplier's who is used by this enterprise function and functional element.In addition, business event process management system 100 can be supported a plurality of business process.
In at least one embodiment, the user of business event process management system 100 can with mutual display page 2000 reciprocations in process design side, thereby create and revise the process steps 2025 of forming business process.Especially, the user can utilize terminal 110-113 indicating device operation, move and chained representation function input 2030, function output 2040, function identifier 2035, input element 2070, output element 2080 and link 2045 display icon or symbol.On the other hand, also can use keyboard.For example, by the required process steps 2025 of new function input 2030, can new function input 2030 be increased in the process steps 2025 from function library 2005 drag and drop (for example selecting) to process steps definition 2015.Figure 27 represents graphic extension in one embodiment, increases the process side of the design illustration interaction page 2000 of an element of process steps 2025 from function library 2005.If new function input 2030 needs input element 2075, the user can be dragged and dropped into input field 2010 to required input element 2075 from function library 2005 so, and increases the link 2045 from new input element 2075 to new function input 2030.Figure 28 represents graphic extension in one embodiment, the process side of the design illustration interaction page of the link of the process steps 2025 in the process definition district of the process side of design interaction page.
In one embodiment, function input 2030 can comprise appointment when (or not taking place) allocate event takes place, the conditional statement of the alternative action that take.Figure 29 represents the illustration interaction page part 2900 according at least one embodiment, by described interaction page part 2900, can be the element definition conditional statement of process steps.
The example of the Product Definition interaction page 3000 that provides among the embodiment who is similar to Figure 17 is provided Figure 30.The example of the data destination definition interaction page 3100 that provides among the embodiment who is similar to Figure 18 is provided Figure 31.The example that the product that provides among the embodiment who is similar to Figure 16 is selected interaction page 3200 is provided Figure 32.
In at least one embodiment, business event process management system 100 can be fetched such as data warehouse 106 from data warehouse, sets up and compile a series of instructions that realize by the business process of interface module process design side definition.In one embodiment, the interface module 304 of business event process server 101 can obtain a series of instructions that realization utilizes one or more business process of interface module definition from data warehouse 106, carries out for business event process server 101.
In at least one embodiment, interface module 304 can be gathered (promptly making up) a series of instruction, and described a series of instructions utilize many structure files to realize the process steps 2025 of the interface module process design side definition in a series of construction steps.Figure 21 represents in one embodiment, is used to make up a series of structure files that the code of business process is realized by the business event process server.Referring to Figure 21, in one embodiment, being used for one group of business process makes up file and can comprise that at least one interim step makes up file 2050, process steps file 2055, one or more function property files 2060, one or more related function temporary files 2065 and a process file 2070.In one embodiment, by utilizing interface module process design side in the following manner, business event management of process server 100 can use these files to realize the business process that is defined by AR Analyst.
In one embodiment, all functions that have been added to the business event process management system can appear at (Figure 20) in the function library 2005.In function library 2005, discern each function by function name and icon.Function property file 2060 can comprise all essential information by the XML form, make when this function is added in the process as a step, this function will be displayed on the mutual display page 2000 in interface module process design side together with the function of correct number input 2030, function output 2040, and have the relevant setting by this function uses or the content parameters of the data field of generation defines.In one embodiment, each function in the business event process management system 100 has its function property file 2060.The expression of function step 2025 utilizes an example of the function of mutual display page 2000 appearance in interface module process design side when being added in the business process as a step.When this function was added in the business process, interface module 304 at first read the function property file 2060 of this function.After function reading property file 2060, interface module 304 is based upon the essential input and output element of this function of definition in the function property file 2060.
In one embodiment, interface module 304 can comprise to the user provides a series of interaction page, thereby helps the user that the function of setting up in advance is input in the function library, perhaps revises the function wizard of existing function.Function wizard can comprise the interaction fields of one or more interaction page, but user's input function title wherein, choice function icon, the name of product that input is relevant, input function type and increase function representation.The information of response user input, function wizard provides a function template.For example can utilizing, function template file 2065 keeps function template.Function template can comprise a series of instructions of the various aspects (for example variable) of defined function.The actual value of each function variable can be determined by the function setup corresponding to each function variable.Figure 33 is provided by the example of the content of the function template file page 3300 that provides in one embodiment.
After function has been added in the business process, can create interim step file 2050.In one embodiment, can provide interim step file 2050 by the XML form.Interim step file 2050 can comprise all information about this function, because this function is relevant with this step in the business process.Be important to note that for each step interim step file may be different, even it comes from identical function.
In addition, as shown in Figure 21, in the time will making up business process, interface module 304 can be created process steps file 2055.In one embodiment, process steps file 2055 can be the one group interim step file 2050 of uniting relevant with this business process.
At last, interface module 304 can following establishment process instruction collection file 2070.At first, interface module 304 can read process steps file 2055.Because each step is corresponding to a function in the function library, therefore the function property file 2060 of each step in the interface module retrieval process steps file 2055 is subsequently the corresponding field of the data map in the process steps file 2055 in the function property file 2060.Subsequently, after the information from process steps file 2055 had been linked to corresponding field in the function property file 2055, interface module 304 can be mapped to function template file 2065 to each function property file 2060.In one embodiment, function template file 2065 comprises the source code instruction (for example ' C ' source code) that will be added in the instruction sequence that realizes this process.In addition, at least one embodiment, function template file 2065 can comprise with related function property file 2060 in the corresponding XML tag of field.When the function template file is added in the source code in the process instruction collection file 2070, XML tag in the data replacement function template file 2065 that provides in the function property file 2060 is provided interface module 304, and described data are again the data that provide from process steps file 2055.
In one embodiment, after making up new process instruction collection file 2070, the business data quality uses 300 can make up new router DLL, and described router DLL comprises new procedure source code file 2070, as shown in Figure 22.In at least one embodiment, instruction set file 2070 can comprise source code instruction.Referring to Figure 22, the business data quality uses 300 can make up the new router DLL 2071 that comprises new process instruction collection file 2070 (for example process file 1) and other process instruction collection file (for example process file 2-K).New router DLL 2071 can and come into operation by business event process server 101 loadings subsequently, and can carry out new process this moment.
Figure 23 a-d provides the process flow diagram that illustrates in greater detail according to the method for the realization business process of at least one embodiment.Referring to Figure 23, method starts from step 2300, and enters step 2302.In step 2302, the user can send the request of creating or revising business process to business event process server 101.In one embodiment, utilize the network such as packet network, user's request can be exported to business event process server 101 by terminal 110,111,112 or 113.An example of packet network is the Internet.The user can be an AR Analyst.In one embodiment, form that can the XML formatted requests provides request.In response, business event process server 101 can be to requesting terminal 110,111,112 or 113 output interaction page, for example mutual display page 2000 in interface module process design side.In one embodiment, can be suitable for utilizing the web browser of terminal, the form that formats interaction page at the XML of terminal demonstration provides interface module process design side mutual display page 2000.
Control enters step 2304 subsequently, and in step 2304, the user may wish to increase a process steps to business process, perhaps revises the process steps (referring to Figure 20) of business process.Control enters step 2306 subsequently, and in step 2306, the user determines will be added in the process steps, perhaps need be added in the function library for its function that will increase new process steps.If control enters step 2308 so.Otherwise control enters step 2312.
In step 2308, the user can be in the information input function storehouse of definition new function.Such information comprises (but being not limited to) function name and function icon.Function name can provide the brief description of the operation that described function provides.The function icon can be that expression obtains the producer of application of this function or supplier's symbol from it.In one embodiment, all functions that use in the process steps must be included in the function library.
Control enters step 2310 subsequently, and in step 2310, the user can utilize the special function attribute of function property file definition.The function property file can comprise necessary all information of defined function information according to the XML form, make when this function is added in the business process as a step, this function will with input of the function of correct number and function output, with and relevant function setup be displayed on interface module process design side together alternately on the display page.In one embodiment, can provide the function property file according to the XML form.In addition in one embodiment, each function in the function library can have corresponding function property file.Figure 34 is provided by an example of the function setup interaction page 3400 that provides in one embodiment.
Control enters step 2312 subsequently, in step 2312, and the interim step file of following establishment.When function was added in the business process, interface module at first read the function property file of this function.After the function reading property file, interface module can be structured in the necessary input and output element of this function that defines in the function property file.In one embodiment, can provide interim step file according to the XML form.Interim step file comprises all information about this function, because this function is relevant with this step in the business process.Be important to note that for each step interim step file 2050 may be different, even it comes from identical function.
Control enters step 2314 subsequently, and in step 2314, interface module can be created the process steps file.In one embodiment, the process steps file can be the interim step file one group associating or set relevant with this business process.
Control enters step 2316 subsequently, in step 2316, and the function property file of each step in the interface module 304 retrieval process steps files.Control enters step 2318 subsequently, and in step 2318, interface module can be the corresponding field of the data map in the process steps file in the function property file.Control enters step 2320 subsequently, and in step 2320, interface module can be mapped to the function template file to each function property file.In one embodiment, the function template file comprises the source code instruction (for example ' C ' source code) that will be added in the instruction sequence that realizes this process.In addition, at least one embodiment, function template file 2065 can comprise with the related function property file in the corresponding XML tag of field.
Control enters step 2322 subsequently, and in step 2322, the XML tag in the data replacement function template file that provides in the function property file is provided interface module, and described data are again the data that provide from the process steps file.
Control enters step 2324 subsequently, and in step 2324, interface module is the synthetic process instruction collection file that comprises the sequence of program instructions that realizes this process of the function template file group of padding data.Control enters step 2326 subsequently, and in step 2326, interface module can be kept at process instruction collection file in the data warehouse.The instruction set file can be (but being not limited to) source code file.
Control enters step 2328 subsequently, and in step 2328, whether the definite user of business data quality application core application specified services process is test process or production process.In one embodiment, AR Analyst module 304 can be provided for specifying the test builds that whether will carry out router or produce the interaction page (not shown) that makes up to the user.If test process is controlled the step 2330 that can enter Figure 23 c so.If production process is controlled the step 2350 that enters Figure 23 d so.
In the step 2330 of Figure 23 c, after the structure of new test process instruction set file, business data quality application core is used can make up the new router DLL (referring to Figure 22) that comprises new test process instruction set file.Can be to produce and optimize the test process instruction set.
Control enters step 2332 subsequently, and in step 2332, interface module can be about to be loaded to the new router of business event process server circular.Control enters step 2334 subsequently, and in step 2334, the business event process server can suspend and interrupt any affairs and enter current router, allows present all affairs in this router to finish processing, and the unloading current router.
Control enters step 2336 subsequently, and in step 2336, the business event process server is unloaded to interface module circular current router.
Control enters step 2338 subsequently, in step 2338, when receiving the unloaded notice of current router, (i.e. ' old ') router that interface module can be filed current, router with new structure replaces current router, and notice business event process server loads new router.
Control enters step 2340 subsequently, and in step 2340, the business event process server loads and the initialization new router, and allows affairs to enter new router.
Control enters step 2342 subsequently, and in step 2342, the business event process server is loaded to interface module circular new router.
Control enters step 2344 subsequently, and in step 2344, when receiving the notice that new router has been loaded, interface module can be to user's terminal output process test procedure interaction page.Figure 35 represents the illustration process test procedure interaction page 3500 according to an embodiment.Process test procedure interaction page 3500 can comprise process testing procedure tabulation 3505.
Control enters step 2346 subsequently, and in step 2346, terminal can be by for example display page of web browser, to user's output process test procedure interaction page.Figure 36 represents the process definition district of the padding data of a process test procedure interaction page 3500 among the embodiment, and wherein, the XML tag in the data replacement function template file that provides in the function property file has been provided interface module.
Control enters step 2348 subsequently, and in step 2348, described method finishes.
In the step 2350 of Figure 23 d, after the structure of new production process instruction set file, business data quality application core is used can make up the new router DLL (referring to Figure 22) that comprises new production process instruction set file.Can be production optimization production process instruction collection.
Control enters step 2352 subsequently, and in step 2352, interface module can be about to be loaded to the new router of business event process server circular.Control enters step 2354 subsequently, and in step 2354, the business event process server can suspend and interrupt any affairs and enter current router, allows present all affairs in this router to finish processing, and the unloading current router.
Control enters step 2356 subsequently, and in step 2356, the business event process server is unloaded to interface module circular current router.
Control enters step 2358 subsequently, in step 2358, when receiving the unloaded notice of current router, (i.e. ' old ') router that interface module can be filed current, router with new structure replaces current router, and notice business event process server loads new router.
Control enters step 2360 subsequently, and in step 2360, the business event process server loads and the initialization new router, and allows affairs to enter new router.
Control enters step 2362 subsequently, and in step 2362, the business event process server is unloaded to interface module circular current router.
Control enters step 2364 subsequently, and in step 2364, when receiving the notice that new router has been loaded, interface module is to user's terminal output host process interaction page.
Control enters step 2366 subsequently, and in step 2366, terminal can be exported the host process interaction page to the user by for example display page of web browser.
Control enters step 2368 subsequently, and in step 2368, described method finishes.
In at least one embodiment, when via connecting when data source is received the classification of the input element relevant with business process, specific business process is fetched and carried out to business event process server 101.In at least one embodiment, such connection can be compiling dynamic link library (DLL) file of corresponding informance field that service application function input data and output data is mapped to the function of related service process.Figure 37 represents that by this page, user's definable connects according to an example of the connection definition interaction page of at least one embodiment.Each enterprise uses has the correspondence connection of its Function Mapping being arrived one or more business process of being carried out by business event process server 101 that utilizes data warehouse 106 to keep.When receiving the associated packets of input element, the business process that business event process server 101 retrievals are relevant with execution, and produce the output element that it obtains.In one embodiment, business event process server 101 can send to the data destination comprising the grouping of exporting element by connecting, so that further handle.Connection can encapsulate the data routing iinformation of specifying the path between enterprise's node.In one embodiment, connection can be that the socket of for example packet network connects, such as TCP/IP.
Thereby, interface module can be to the user, provide by utilizing the business event process management system such as AR Analyst, definition, create, revise, realize, test and carry out business process, and needn't relate to the ability of soft project or programming personnel's long requirement definition, overall design, detailed design, coding and test period.The interface module of the business event process management system here allows to develop repeatedly and realize apace business process, reduces cost of development and time, and reduces the periodically needs of freezing function demand.
Like this, the business event process management system has been described, embodiment provides the integrated data quality control system of the information of the qualitative and quantitative aspect of each that can collect, analyze and report the application that relates in the whole enterprise or Transaction Information.Should understand that enterprise data quality management system described herein is an aspect of enterprise's business management of the present invention.According to the disclosure herein content, those skilled in the art ought to determine other embodiments of the invention.Especially, business event process server 101 can be provided by more generally being described as or use the server of operation together with many different business event processes.In general, such business event process management system provides some or all computing nodes of striding whole enterprise network, collect, analyze and report relates to the ability of the information of the qualitative and quantitative aspect of each of application whole enterprise in or Transaction Information, and can handle by different types of computing platform and use the application data of exporting.Thereby the business event process management system can provide the various integrated views of the data that are present in the whole enterprise.Such view can arrive and single department or the relevant data of business function/service unit, again to the data movement relevant with the individual from the data relevant with whole enterprise.
For example, the embodiment of business event process management system can biometrics and homeland security application, such as (but being not limited to) definition, to make up and carry out the business process that comprises from the function of service application be purpose, described service application comprises fingerprint analysis, retina image-forming/scanning, speech recognition and images match and comparison.In a specific example of this business process, may require the employee of company to transmit fingerprint recognition scanning, so that enter company's factory building.When the employee is placed on their fingerprint on fingerprint pad or the scanner, represent the data of this unique finger scan can be sent to the process that keeps by the business event process management system.Described process can comprise that being used to oneself attempts to contrast one or more functions that employee of company's fingerprint database confirms employee's different fingerprint software matching tools, relatively Sao Miao finger print data and one group of effective fingerprint.If this employee is proved to be the employee of company, can send signal from the gate inhibition equipment of business event process management system so to the gate, make big goalkeeper open, allow this employee to enter.
In another example of this business process, the shooting imaging data can be transfused to attempts to contrast a plurality of image data base coupling shooting imaging datas, thus the rapid business process of the multistep of search matched feature.If the coupling of discovery can send signal to another process that the business event process management system keeps so, thereby image coordinate is exported to locking or reporting system.
In another example, an embodiment purpose of business event process management system is to defer to assurance, such as the business of obeying the government decree that is suitable for.Such application is countless.Especially, example is that purpose is that the operation that guarantees healthcare enterprise observes rule and the regulations that government passes through, such as the business process of health insurance transferabilities in 1996 and accountability act (" HIPAA ").In a specific example of this business process, the business rule of using the HIPAA requirement can be stored in the function library, and definition and the business process of carrying out comprise and must be applied to a series of business rules of particular patient information according to the HIPAA of government requirement.In one embodiment, this process can be the rapid process of multistep that on behalf of a different HIPAA, each step require.This arrangement is convenient to revise such rule according to the administration request that changes.In other words, after having set up the road that leads to the service application of deferring to HIPAA, utilize the mutual display page in interface module process design side, can be as the respective function that is used for administration request is expressed as process steps of revising described here.Like this, can under the situation that influences minimum, adapt to the new regulations of traffic affecting and change business process.
As another example, an embodiment purpose of business event process management system is to guarantee with regard to data set, satisfies government data quality regulations.For example, require to offer the data accuracy that the federal data that relate to child-welfare are abided by the regulations, for example accuracy is greater than 90%.
As another example, an embodiment purpose of business event process management system is the application of branch tax, for example (but being not limited to) definition, structure and execution comprise the business process from the function of service application, and described service application comprises geocoding software and divides tax software.In a specific example of this business process, mechanism need correctly assign suitable tax to they client's bill in the book keeping operation process.Incorrect tax assignment in the book keeping operation process can cause customer churn.So, in one embodiment, can create and carry out a business process (perhaps on the other hand, a series of process steps in the book keeping operation process), before wherein posting to the client in final processing with bill, check customer information by a plurality of functions, such as the accuracy of address information from different branch tax service application (for example software package).Can be mutually the result of these functions relatively with contrasting, and assign correct tax according to these results.In addition, after determining correct tax, correct branch tax and voip identifiers can be used as input and send into another business process, and described another business process receives and divides tax and voip identifiers as input, carry out a plurality of steps subsequently, wherein the different database of each step contrast carries out SQL query.In one embodiment, each step can search according to the data warehouse that voip identifiers is carried out the client, upgrades this client's branch tax subsequently, makes this client have identical branch tax in a plurality of data warehouses.
As another example, an embodiment purpose of business event process management system is that product relatively uses, such as (but being not limited to) definition, make up and carry out the business process that comprises from the function that relates to the service application that the address confirms.A specific example of kind business process in, can create and carry out a business process, described business process receives individual's address as input, carries out the rapid process of multistep subsequently.In one embodiment, each step in the business process can for example comprise the address scrambler of different software producer.Each step attempts to receive this address as input, and the postal data storehouse that contrasts it subsequently confirms this address.In one embodiment, compare the ability of each producer subsequently, and can produce statistical figure, to understand exactly under some data qualification, which product behaves oneself best.Figure 38 graphic extension is according to the comparison business process of an embodiment.
More generally, if which software application or the producer function that offers the best is attempted to determine by mechanism, these products can be gathered under the business event process management system so, and comparatively test.In addition, relatively any business process of different software producer API Calls can be included in such process.
As another example, an embodiment purpose of business event process management system is data map or conversion application, for example (but being not limited to) definition, structure and execution comprise the business process from the function of service application, and described service application relates to data warehouse conversion software.In a specific example of this business process, can create and carry out a business process, wherein receive the input data, and provide output data according to another database (for example second database) form according to first form relevant with a data warehouse (for example first database).In one embodiment, each process steps can be the mapping from a field type to another field type.
At last, as another example, an embodiment purpose of business event process management system is to use based on the mapping of software, for example (but being not limited to) definition, structure and execution comprise the business process from the function of service application, and described service application comprises information matches and database retrieval software.In a specific example of this business process, business process can comprise about the information matches of the information relevant with call center operator and data warehouse and searching.Especially, call center operator receives the calling from the client, and wherein the client provides name and address information to call center operator.Call center operator can utilize interaction page to import this information, initiates searching request subsequently.Searching request can make title and address information be sent to the business process of carrying out following step that is kept by the business event process management system:
A. make the name and address data normalization
B. create match keywords
C. utilize the match keywords of in step b, creating, carry out a series of databases and search
D. each database searches the information that some can be used for making up blotter of returning
E. carrying out after whole databases searches, output can be given call center's response screen by loopback.
Can comprise that leading subscriber and executor user provide the enterprise-level problem to the user of business event process management system,, make and to take suitable correction action such as the understanding of the different levels of (but being not limited to) data quality problem.In at least one embodiment, enterprise's business management can be according to believable data source from the incorrect or wrong data of normal moveout correction.Because the cause of the integrated view that business event process management system of the present invention provides specific to the method for producer, is reduced to minimum such as the defective specific to the data check process of using.In addition, by the use of integrated approach described herein, concerning enterprise, total acquisition cost of quality of data instrument is reduced to minimum, is lowered because obtain and keep the needs many and qualities of data application that individuality is irrelevant.
In addition, at least one embodiment, the business process server can be further configured into selection and carry out one group of preferred function, and wherein each preferred function is obtained from one of a plurality of different service application.The business process server can be selected a function according to exploratory selection from a plurality of similar function that service application provides.The example of this exploratory selection can be in the comparison of a plurality of similar functions of the one group of service application output data that is applied to appointment, the percent of the detected mistake of function.Each service application can be also can not be product from different manufacturers.On the other hand, the function choice criteria can be specified by the interaction page of interface module by the user.Like this, the business event process management system can be used from different business one group of preferred or " individual event the best " function is provided those functions that provide.
Figure 40 represents the block scheme as the business event process management system 100 of an example of business process management system.Business event process management system 100 comprises process and forms part 4001 and the process side of design interactive portion 4002.It is to create or revise the part of business process that process forms part 4001.The process side of design interactive portion 4002 is parts mutual with process design side 4003.Process design side 4003 can be the people of design business process.Process design side 4003 also is different from people's entity, if it can design business process.For example, whether process design can be to be independently business event process management system 100 or a certain other system or software, no matter be mutual.
The process side of design interactive portion 4002 can adopt variety of way, and is by screen display and keyboard or by screen display and mouse, mutual with process design side 4003 such as (but being not limited to).A mutual example of relative complex is the process side of the design interaction page that the process side of design interactive portion 4002 shows as shown in Figure 20, thereby mutual with process design side 4003.The information that is used to design business process that 4003 inputs of process design side are used in the process side of design interactive portion 4002.Here, the information that is used to design business process is defined as being used to design any information of business process.An example that is used to design the information of business process is that process design side is placed on the function identifier 2035 on the process side of the design interaction page 2000, as shown in Figure 20.Process forms part 4001 according to the information that the process side of design interactive portion 4002 receives, and creates or revise business process.
Figure 41 is the block scheme of the use of 100 pairs of a plurality of products of graphic extension business event process management system.Process forms part 4001 can utilize the unlimited product of data.In Figure 41, process form part 4001 utilize three products 4100,4101 and 4102 (as an example illustration these three products, be not limited thereto but process forms part).Product generally has a plurality of functions, but product can only have a function.In addition, function itself can be a product.In addition, merge a business process and can constitute a function, when this business process is used as function with superior function and/or product.The business process that business process management system is created can be by recurrence as function.In addition, the business process of business process management system establishment can be by recurrence as product.
In Figure 41, product 4100 has function 4110 and 4113.Product 4101 has function 4111.Product 4102 has function 4112 and 4114.Figure 41 represents that wherein process forms part 4001 choice function 4111,4112 and 4113 in function 4110,4111,4112,4113 and 4114, thereby creates or revise business process 4150.Product 4100,4101 and 4102 can be the product of identical or different producer.Process forms part 4001 and also selects to be provided with, and allows the selection of setting.Function generally provides several and can be adjusted by enterprise, with the setting of indivedual needs of satisfying them.Some functions only provide can not be by a kind of the fixedly installing of enterprise (perhaps process design side 4003) adjustment.Some functions may not have any setting.In Figure 41, function 4110 has three kinds of settings: A is set, B is set and C is set.4111 of functions have a kind of D of fixedly installing.Function 4112,4113 and 4114 does not have setting.Figure 41 represents that process wherein forms the example that B created or revised business process 4150 that is provided with that part 4001 selects to be provided with function 4113 among A, B and the C.Business process 4150 uses the D that is provided with of functions 4111, function 4112 and function 4113 B is set.Business process 4150 can physically be included in function and setting in the business process 4150, perhaps physically do not comprise function and setting, but (for example can visit function outside the physical location of business process 4150 and setting, when function is physically located at different places, but can be by wired or wireless connected reference the time).In a business process, process forms part 4001 and can select from the different same functions that are provided with of having of identical or a plurality of producers.
The information that the function in the process formation part 4001 and the selection of setting can receive from the process side of design interactive portion 4002 be the basis.In addition, process form the selection of function in the part 4001 and setting can function and/or setting relatively be basic.In Figure 41, process forms part 4001 and comprises validity rating unit 4120.Validity rating unit 4120 is in the embodiment of a consideration, the part of the validity of comparison function and/or setting.Process forms part 4001 according to the Information Selection function that receives from the process side of design interactive portion 4002.
An example of the information that receives from the process side of design interactive portion 4002 is the selection (for convenience of explanation, we call function X, Y and Z to the entity of these three function identifiers representatives) of three function identifiers 2035 on as shown in Figure 20 the process steps definition 2015.Function X is realized by function 4111 or 4114.Function Y is realized by function 4112.Function Z is realized by function 4113.Process forms part 4001 choice functions 4112 and 4113 as Function Y and Z.The validity of validity rating unit 4120 comparison functions 4111 and function 4114, thus choice function 4111 is as function X.In addition, the validity that A, B and C are set of validity rating unit 4120 comparison functions 4113, and choice function 4113 B is set.Process forms part 4001 and creates the business process that B is set 4150 that D, function 4112 and function 4113 are set that uses function 4111.
The validity rating unit 4120 relatively approach of validity has a lot.For example, validity rating unit 4120 can be by the validity of computer simulation valuation functions and setting.On the other hand, validity rating unit 4120 can be by acquired information in the information from the product that is included in producer, the validity of valuation functions and setting.Validity rating unit 4120 can compare the function of each producer and the merits and demerits of setting.Validity rating unit 4120 can provide the comparison from the validity of the various functions of different manufacturers and setting, so that select efficient function and the concrete enterprise problem of handling such as data quality problem is set.
Should note except the validity of assessing different functions or setting, but validity rating unit 4120 validity of the copy of valuation functions and setting also.Can be to being present on identical systems or the platform, perhaps be present in the function on different system or the platform and/or the copy of setting and carry out this comparison.For example, function that might be identical (or copy of function) is present on the different platforms, and when moving on different platforms, the performance of the copy of this function is different.In one case, if function is present on the platform based on Windows, compare with the copy of this function that moves on the platform based on Linux so, this function may be with slower speed operation.So, validity rating unit 4120 can be evaluated at function existing in the environment of platform under, this function (that is) validity, the copy of same functions, thus between copy, select rightly.
Except other factors, by the speed and the efficient of comparison function and setting, but the validity of validity rating unit 4120 valuation functions and setting.For example, if a kind of the setting or function during with the jogging speed operation that is difficult to accept, this function or be provided with may cause can not be in the time limit of selecting in advance the establishment of the process of return results.Therefore, validity rating unit 4120 can be selected a kind of different setting or function deal with data in the described time limit of selecting in advance.On the other hand, validity rating unit 4120 can be selected between different settings and function according to the confidence level of processing data, accuracy etc.It will be understood by those skilled in the art that except many other factorses effective sex ratio more both can have been assessed the timeliness of return results, can assess the accuracy of return results again, thereby compare the combination property of specific process, function or setting.
Figure 42 is the block scheme of the use of 100 pairs of a plurality of service application of graphic extension business event process management system.In the example shown in Figure 41, service application 4200 has function 4210,4213 and 4216.Service application 4201 has function 4211,4214 and 4217.Service application 4202 has function 4212 and 4215.Figure 41 represents that wherein process forms part 4001 selection and composite functions 4212,4213 and 4217, thereby creates or revise an example of business process 4250.Function 4210,4211,4212,4213,4214,4215,4216 and 4217 is all or part of to comprise setting.In conjunction with the validity that improves the whole service process, business event process management system 100 can provide the business process of use " individual event the best " to enterprise.The function of a plurality of different service application can be combined, thereby forms a new or improved business process, wherein is special effect or other Standard Selection function that causes general validity to be increased.For example, the several quality of data processes of definable (each quality of data process is obtained from identical or a plurality of different service application), thereby constitute single quality of data business process, described single quality of data business process is realized can the higher conceptual data accuracy of obtainable conceptual data accuracy than when in a plurality of quality of data service application of independent application each.Each service application can be or can not be product from different manufacturers.Select one group of preferred or " individual event the best " function those functions that business event process management system 100 can provide from different service application.
Business event process management system 100 permission process design sides 4003 (perhaps user) increase product by the information of input such as (but being not limited to) name of product, product type, version and product template.In order to import version, business event process management system 100 has a version importation.The version importation is the part of input version information.Figure 17 represents an example of version importation.Figure 30 represents another example of version importation.
The platform of business event process management system 100 permission process design sides 4003 (and/or user) input product.An exemplary of platform is an operating system.Business event process management system 100 can have a platform importation.The platform importation is the part of input about the information of platform.Figure 32 represents an example of platform importation.Product 4100,4101 and 4102 can be on identical or different platform.Service application 4200,4201 and 4202 can be on identical or different platform.
Business event process management system 100 can have version graphic presentation part.Version graphic presentation partly is the part that shows about the graphical information of version.As an example of version graphic presentation part, Figure 43 version of display page 4300.The version page 4300 shows tree structure, as shown in Figure 43.Interface (interface) the 4301st, first level of tree structure.An interface 4301 can have one or more releases (release) 4302, and the release is second level of tree structure.A release 4302 has one or more realizations (implementation) 4303, and it is the tri-layer of tree structure.Figure 43 represents that interface 4301 and release 4302 are combined, thereby forms a version number.For example, the release 4302 formation version numbers " 1.1 " that have the interface 4301 of numbering " 1 " and have numbering " .1 ".In the present embodiment, realize that 4303 do not form version number.The title of operating system is assigned to and realizes 4303.Realize that 4303 generally is operating system, but also can be any entity of realizing product or service application on it.For example, if be that two concrete machines have been developed two word processor products with identical version numbers 1.1, so described realization can be a machine.
Figure 44 represents another example of version graphic presentation part.In this embodiment, a numeral is assigned to and realizes 4403, realizes that 4403 form version number.For example, when interface 4401 has numbering " 1 ", release 4402 has numbering " .1 ", and realizes 4403 when having numbering " .1 ", and version number is for becoming " 1.1.1 " so.
All or part of interface 4301,4401, release 4302,4402 and realize that 4303,4403 can be by icon representation.In Figure 43 and Figure 44, they are by the identical icon representation of shape.But each icon can have different shapes, color, design etc.In addition, replace icon, can use other designator (for example simple round dot or character).Icon or other designator can be files.Wherein in the embodiment of an expection, file is the designator that opens or closes according to clicking operation.When folder was opened a file in click, the lower floor of tree structure was displayed on the screen.When folder was closed a file in click, the lower floor of tree structure was hidden on screen.
Process design side 4003 and/or user can select to be used to create or revise the product of business process by selecting at least one designator.For example, process design side 4003 usefulness cursor of mouse clickable icon 4304 are chosen in the version number that realizes on the specific operation system and are 1.1 product.This allows the user to use the version that is suitable for business process.
Figure 45 is the block scheme of the use of a plurality of products of 100 pairs of graphic extension business event process management systems with different editions.In this manual, has the different product of product slate of different editions, even the title of product is identical.In addition, in this manual, has the different product of product slate of different platform, even the title of product is identical.Business event process management system 100 can choice function and setting from the product with different editions and/or platform, thereby creates or revise business process.In addition, business process is created or revised to process design side 4003 product that can select to have the platform of particular version and/or use.
In Figure 45, product 4500 has name of product " Data Quality ", and its version is 1.0, and its platform is UNIX.Product 4501 has name of product " Data Quality ", and its version is 1.1, and its platform is UNIX.Product 4502 has name of product " Data Quality ", and its version is 2.0, and its platform is LINUX.Product 4503 has name of product " Search Name ", and its version is 1.0, and its platform is UNIX.Product 4500 has function 4510 and 4512.Product 4501 has function 4510 and 4512.Product 4502 has function 4511 and 4514.Product 4503 has function 4515.Function 4512 has the A of setting, B, C and D.Function 4513 has the E of setting, F and G.Function 4514 has the H of setting, I and J.In Figure 45, process forms part 4001 choice functions 4511, function 4112 C is set and business process 4550 is created or revised to function 4515.
Product 4500,4501 has identical name of product with 4502.With regard to validity, function 4511 improves from function 4510, but function 4511 can only use on the Linux platform.By the function reciprocation on choice function 4511 and the different platform, process forms part 4001 can improve performance.Consider and the compatibility of product 4501 that choice function 4512 in C is set.Choice function 4515 is so that and function 4511 and 4512 combinations.Like this, the product with the different editions of like products title or platform can be combined, thereby create or revise business process 4550.By mixing the function of different editions and platform, enterprise's business management 100 can be created or revise than more effective business process when using the product with a version and a platform.
It will be understood by those skilled in the art that for present many enterprises, in particular environment, effectively organize and utilize distinct interface 4301, release 4302 and realize that 4304 ability is the great thing of a n-th-trem relation n.By structure recited above, and, can realize this task by business event process management system 100 discussed here.
It will be understood by those skilled in the art that and in view of noted earlier, different realizations, release and version are available function.For example, use the mode of business event process management system 100 to have two kinds at least.At first, if use different realizations 4303 on the different piece of system 100, business event process management system 100 can be used to replace older realization 4303 with up-to-date realization 4303 so.Secondly, if wish different realization 4303 is moved simultaneously, business event process management system 100 can be configured to allow this operation so.
In the past after a period of time, when realization 4303, release 4302 and interface 4301 are upgraded and replace, business event process management system 100 can be configured to the newer version of search automatically, and utilizes newer version to replace older version, thereby simply and effectively allows the overall situation to upgrade.
It will be understood by those skilled in the art that the requirement that realizes satisfying interface.Realization can be deployed on one or more machine, system or the platforms that can finish described realization.Although this means and represent single version, but realize to be deployed on the M platform machine.Version is the interior scaling factor (scale factor) of representative system also.
For example, when a process is created by process design side 4003, wherein can move the scope of the machine of this version in the specific embodiment of version and version (no matter it is interface, release or the realizes) representative system.How the system that the following describes is by scalable, and realizes scalable decision-making by it.
As implied above, in described embodiment, interface is represented the highest level of abstraction of version, also represents top scalability.When at in-process use interface, system is apprised of when this process is performed, and it has FR release and the realization of therefrom selecting.Possibly, this represents that system wherein can carry out the vast scale (immense scale) of described process.
In an example, if interface Tool.1 has the N kind release who is represented to Tool.1.N by Tool.1.1, Tool.1.2, each release has the P kind realization to Tool.1.N.P (3) expression by Tool.1.1.P (1), Tool.1.2.P (2), when using this interface in process, system can go up every kind of realization (P) (if process design side 4003 determines like this) of using among every kind of release (N) at every machine (M) of disposing described realization so.In essence, every executory potential participant that machine is a process.For process design side, single version is represented in the use of interface.For system, the use of interface is corresponding to can by how much scalable about system, with the instruction of the needs that satisfy process.
The release is more as interface.But, with regard to how scalable its operation of system, its utilization is reached at utmost, the release is more restricted.Difference between interface and the release is that the release can be comprised by specific release (for example, release's " filial generation (children) ") thereby only use by scalable, and the realization that is not comprised by other release.In this case, for process design side, single version is also represented in release's use.For system, release's use should be how be restricted to its scale corresponding to indication mechanism to be made and realizes that (for this release's filial generation) is the instruction of unique realization that is used to carry out the selected step of described process.
In the embodiment of an expection, realize providing the scale of intrasystem minimum, because its expression system may use the possible machine of maximum M platforms to finish specific process.Should notice that this version is represented one step when using a version in process, described one step can depend on whether this step depends on any step formerly according to also finishing not according to continuous order.But for system, version is not represented the one step that can only carry out on a machine, can represent many machines that can be used to carry out this step on the contrary.
Following Example provides an example recited above.Suppose the platform of the M altogether machine processing that T item affairs altogether will can be adopted by interface.If move on M platform machine concurrently, the processing time of business process step needs is t so.Processing time t is the sum M of the total T of affairs divided by machine, the value that obtain the averaging time that multiply by every office of processing again needs.Obviously, the number of the machine that interface can adopt is big more, can finish business process more quickly so, and is irrelevant with the processing time that single machine is required.
It will be obvious to those skilled in the art that every machine may be with the step in the identical speed realization business process.Therefore, suppose the affairs of every machine processing similar number, realize that so required total processing time of this step will be the slowest person's the processing time in the machine that can use of interface.In order further to reduce total processing time, interface may require some slow more affairs of machine processing of machine faster.So interface can be configured to balanced these factors, thus the most effective processing of each machine foundation that can adopt for it.
In simple example, suppose that same process will handle 100 affairs, described process comprises the step of representing interface, described interface representative includes the potential of 100 machines of multiple realization, so every affairs simultaneously (walking abreast) be performed.Though itself is expressed as one step process, but system is scalable to every kind of possible realization.In this example, suppose every machine with identical rate processing affairs, if so may be when depending on single machine and realize described one step required time 1/100 in finish the processing of affairs.
Though with reference to some illustration embodiment the present invention has been described, but word used herein is a descriptive words, rather than restricted word.Under situation about not departing from the scope of the present invention with spirit, in the scope of accessory claim, can make many variations.Though about specific structure, action and material the present invention has been described, but the present invention is not limited to disclosed details, but expands to all equivalent structures, action and material in the scope of its claim.
Appendix A
Product template layout
The compiling link type
Section?heading：/*Link?Type*/
Run-time：If?you?are?linking?to.DLL?without?using?headers?or.lib?files
Compile-time：If?the?Product?that?you?are?calling?has?headers?and.lib?files
Document location
Section?heading：/*File?Locations*/
Header＝：Provide?the?Location?of?the?Header?File
Lib＝：Provide?the?Location?of?the?Lib?File
Global definition
Section?heading：/*Global?Definitions*/
This?is?where?you?would?define?any?Global?Vari?ables?to?be?used?by?all?Processes.
See?examples
Overall situation initializing variable
Section?heading：/*Global?Initialization?Variables*/
This?section?is?used?if?you?would?have?to?define?any?Initialization?Variables?that?are?to?be?used
by?the?all?Processes.
See?examples
Overall situation initialization function
Section?heading：/*Globl?Initialization?Function(s)*/
Function?calls?to?product?that?are?used?by?all?Processes
See?examples
The overall situation stops variable
Section?heading：/*Global?Termination?Variables*/
This?section?is?used?to?define?any?Variable?that?are?necessary?for?Global?Termination?Functions
The overall situation stops function
Section?heading：/*Global?Termination?Function(s)*/
Function?calls?to?products?that?are?used?by?all?Processes
Stem
Section?heading：/*Headers*/
This?is?where?the?header?names?are?defined
Example：#include“Header.h”
See?examples
Variable
Section?heading：/*Variables*/
This?is?where?you?define?the?Variables?that?are?to?be?used?by?this?product
Memory allocation
Section?heading：/*Memory?Allocation*/
If?there?is?a?need?to?allocate?memory?for?a?variable?or?data?structure?then?add?the?code?here
The setting of function call
Section?heading：/*Input*/
This?is?where?you?would?setup?the?parameters?that?are?to?be?passed?to?the?Product
Product calls
Section?heading：/*Function(s)*/
This?is?where?the?function?call?to?the?product?would?go
See?examples
The output of function call
Section?heading：/*Output*/
This?is?where?you?would?copy?the?results?of?the?function?call?to?the?Output?Packet?if?necessary
See?examples
Storer discharges
Section?heading：/*Memory?Deallocation*/
If?you?allocated?memory?for?any?data?structures?above?then?you?would?de-allocate?them?here

Claims (22)

1, a kind of business process management system comprises:
The process side of design interactive portion, it is configured to receive the information that is used to design business process; With
Process forms part, and it is configured to the information according to the reception of the process side of design interactive portion, creates or revise business process,
Wherein process forms and selects at least a function at least one that partly is configured to from a plurality of products and be provided with to create or revise business process.
2, according to the described system of claim 1, wherein process forms the validity rating unit that part comprises the validity of more described at least a function and setting and other function and setting.
3, according to the described system of claim 1, also comprise the version importation, it is configured to import the version of described at least one product.
4, according to the described system of claim 1, wherein said product is on a plurality of platforms.
5, according to the described system of claim 1, also comprise:
The platform importation, it is configured to import the platform of described at least one product.
6, according to the described system of claim 1, also comprise:
Demonstration is about the version display part of the graphical information of version.
7, according to the described system of claim 6, wherein said graphical information comprises the information about platform.
8, according to the described system of claim 6, wherein said graphical information is the tree structure with a plurality of designators.
9, according to the described system of claim 8, wherein said a plurality of designators comprise:
The interface designator of the interface of expression product;
Release's designator of the release of expression product; With
The realization designator of the realization of expression product.
10, according to the described system of claim 8, wherein said a plurality of designators are icons.
11, according to the described system of claim 8, wherein said a plurality of designators are files.
12, according to the described system of claim 8, the wherein input of at least one in the described a plurality of designators of version display part acceptance selection, thus selection is used to create or revise the product of business process.
13, according to the described system of claim 1, wherein function comprises one of interface, release and realization at least.
14, according to the described system of claim 13, wherein the release constitutes the subclass of interface, realizes constituting release's subclass.
16, according to the described system of claim 13, wherein process forms and partly comprises validity rating unit, the validity of at least a interface of described validity rating unit, release and realization and other interface, release and realization.
17,, wherein replace old interface, release and realization with new interface, release and realization according to the described system of claim 13.
18, according to the described system of claim 13, wherein at least a interface, release and realization allow business process by scalable.
19, according to the described system of claim 18, wherein for scalable business process, interface is guided the part in whole affairs into whole available machines used, and every machine is handled the described part in whole affairs concurrently.
20, according to the described system of claim 18, wherein for scalable business process, the release guides the part in whole affairs into whole available machines used, and every machine is handled the described part in whole affairs concurrently.
21, according to the described system of claim 18, wherein for scalable business process, to realize the part in whole affairs is guided into whole available machines used, every machine is handled the described part in whole affairs concurrently.
22, a kind of business process management system comprises:
The process side of design interactive portion, it is configured to receive from process design side the information be used to design business process; With
Process forms part, and it is configured to the information according to the reception of the process side of design interactive portion, creates or revise business process,
Wherein process forms part and makes up the function that a plurality of different business are used, thereby creates or the modification business process, selects described function so that improve the overall validity of business process management system.
23, according to the described system of claim 22, wherein business process can be divided into less business process according to the machine that can be used for realizing interface.
CN 200580039469 2004-09-24 2005-09-23 Business process management system and method Pending CN101061471A (en)

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US61261504P 2004-09-24 2004-09-24
US60/612,615 2004-09-24
US11/141,710 2005-06-01

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Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102467701A (en) * 2010-11-12 2012-05-23 甲骨文国际公司 Event-based orchestration in distributed order orchestration system
CN106408421A (en) * 2016-02-26 2017-02-15 平安科技（深圳）有限公司 Cross-platform policy processing method, device and system
CN110673491A (en) * 2019-09-02 2020-01-10 北京安博智信教育科技有限公司 Office area equipment automatic management method, office area equipment automatic management device, office area equipment automatic management medium and electronic equipment

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102467701A (en) * 2010-11-12 2012-05-23 甲骨文国际公司 Event-based orchestration in distributed order orchestration system
CN102467701B (en) * 2010-11-12 2017-06-06 甲骨文国际公司 The layout based on event in distributed order orchestration system
CN106408421A (en) * 2016-02-26 2017-02-15 平安科技（深圳）有限公司 Cross-platform policy processing method, device and system
CN110673491A (en) * 2019-09-02 2020-01-10 北京安博智信教育科技有限公司 Office area equipment automatic management method, office area equipment automatic management device, office area equipment automatic management medium and electronic equipment
CN110673491B (en) * 2019-09-02 2022-07-05 北京安博智信教育科技有限公司 Office area equipment automatic management method, office area equipment automatic management device, office area equipment automatic management medium and electronic equipment

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