CN101047657A - Method for implementing E-mail quickly revert and its system - Google Patents

Method for implementing E-mail quickly revert and its system Download PDF

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Publication number
CN101047657A
CN101047657A CN 200610066877 CN200610066877A CN101047657A CN 101047657 A CN101047657 A CN 101047657A CN 200610066877 CN200610066877 CN 200610066877 CN 200610066877 A CN200610066877 A CN 200610066877A CN 101047657 A CN101047657 A CN 101047657A
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mail
reply content
reply
instruction
content data
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CN 200610066877
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CN100579081C (en
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母天石
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Tencent Technology Shenzhen Co Ltd
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Tencent Technology Shenzhen Co Ltd
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Abstract

This invention discloses a method for realizing quick reply of mails including: A, a customer end sends an instruction of replying the mail, B, a server receives the instruction and looks for the set reply content data in a storage part, C, adding the data in the mail text, D, forming a reply mail in the server and sending it to the receiving end, which can sets up replies according to the content of the template and generates formulation letters automatically, it' s not necessary to set up them one by one so as to increase mail exchange.

Description

Realize the method and the system thereof of E-mail quickly revert
Technical field
The present invention relates to the information interchange technology, refer in particular to the method and the system thereof that in the Internet, realize E-mail quickly revert.
Background technology
Development along with Internet technology, Email has been the requisite a kind of exchange waies of a lot of netizens, under existing technology, when we carry out the mail transmission, new mail be need create, Mail Contents, addresses of items of mail and mail matter topics added again and the address sequence of operations of making a copy for, especially after doing this type of mail, when send next time, also need to carry out once more the data input, use very trouble.
When we check mail (for example being), need sometimes to reply to one of sender is simple by WebMail or Mail Clients, show oneself received this envelope mail or make certain response (such as, agree certain proposal) etc.According to existing various implementation methods; usually need certain button on choice menus or the click tools bar; then click and reply; in the new window that ejects, fill in or select the addressee then; usually also in message body, write a few words and show and oneself received the other side's mail or other return information that the rearmost point percussion is sent.
No matter on Mail Clients or WebMail, all realized the mail recovery function now, and also realized the mail drag-and-drop function very early at Mail Clients, and, on WebMail, also begin to have realized the mail drag-and-drop function along with the introducing of some new technologies and method (such as Ajax).
But at present when replied mail, still need carry out that a series of menus are selected, button is clicked, content fills in that addressee information is filled in or operation such as selection, user's operation is cumbersome, and is a little simple, mechanical, repeated operation basically, and it is poor that the user feels.
Summary of the invention
The invention provides a kind of method and system that realize E-mail quickly revert, have the replied mail troublesome poeration in order to solve in the prior art, especially when many envelopes mail of the identical Mail Contents of answer, the user feels poor problem.
The inventive method may further comprise the steps:
A, client are sent the replied mail instruction;
The replied mail of B, server receiving step A is instructed, and searches the reply content data of setting in the storage area of server;
C, the reply content data that find are added in the message body;
D, in server, form replied mail, and this mail is sent to the mail reception end.
The instruction of described replied mail is: directly send mail and reply instruction or one or more replied mail for the treatment of are moved in the outbox.
In step B, when the reply content data that find in storage area are one, execution in step C; When the reply content that finds in storage area was many, client was to after replying data content and selecting, again execution in step C; When not finding the reply content data in storage area, client is created the reply content data and is kept in the storage area, again execution in step C.
In step B, comprise that also server searches the step of reply content template in storage area:
When server finds the reply content template in storage area, then to judge in this reply content template whether have the reply content data, reply answer data, execution in step C as in the reply content template, existing; As existing many to reply data in the reply content template, comprise also that then client carries out the step that the reply content data are selected, execution in step C again; As there not being the answer data in the reply content template, then also comprise the step that client is carried out the reply content data creation and preserved, again execution in step C;
When server does not find the reply content template in storage area, then carry out the step of creating the reply content template and in this reply content template, creating the reply content data, again execution in step C.
Between step B and step C, also comprise the step that the Mail Contents data that find are made amendment or added.
In step D, also comprise generating the mail matter topics updating steps of mail.
The present invention also provides a kind of system that realizes E-mail quickly revert, comprising:
Client generates and treats the replied mail instruction and send to server;
Server generates mail and sends to the mail reception end according to searching the reply content data in the storage area.
Described server is client-server or webmail service device.
Described client comprises:
Reply the instruction generation unit, generate the replied mail instruction according to user instruction;
Described server comprises:
Reply instruction process unit,, from storage area, read the reply content data according to the replied mail instruction of described answer instruction generation unit;
The mail generation unit receives and replys the reply content data that instruction process unit reads, and the reply content data are added on the message body, generates replied mail;
Mailing List unit sends the replied mail that the mail generation unit generates.
Described answer instruction generation unit comprises:
Reply windows units, the client user directly sends in the answer windows units and replys instruction.
Described answer instruction generation unit comprises:
The mail mobile unit, the mail that is used for that needs are replied adopts the mode that drags to move to the outbox unit.
The server of this system also comprises:
The reply content selected cell, the reply content data of storing in the storage area to server select to send to the mail generation unit.
The server of this system also comprises:
The reply content creating unit does not start when instruction process unit finds the reply content data in storage area, carries out the establishment of reply content data.
The server of this system also comprises:
Reply the template establishment unit, when instruction process unit finds the answer template in storage area, do not start, reply the establishment of template, storage reply content data on this template.
Beneficial effect of the present invention is as follows:
When the present invention replys the client mail, can create, be user-friendly to, can generate automatically for the answer letter of formulism, and need not to create one by one when needed, accelerate the efficient that mail exchanges significantly according to the content of template; And the present invention triggers by adopting drag and drop mail to the instruction in the outbox to carry out replied mail, and the user can be replied many envelopes mail, and it is more convenient to operate, succinct, smooth that mail is replied, and promotes user experience.
Description of drawings
Fig. 1 is a method flow diagram of the present invention;
Fig. 2 is the method flow diagram of embodiments of the invention;
Fig. 3 is a system architecture diagram of the present invention.
Embodiment
The present invention proposes a kind of method that realizes E-mail quickly revert, and flow chart as shown in Figure 1 may further comprise the steps:
A, client are sent the replied mail instruction;
The replied mail of B, server receiving step A is instructed, and searches the reply content data of setting in the storage area of server;
C, the reply content data that find are added in the message body;
D, in server, form replied mail, and this mail is sent to the mail reception end.
In inventive embodiment, replied mail described in steps A instruction can for: directly send mail and reply instruction or one or more replied mail for the treatment of are moved in the outbox, just in existing mailing system, the client user can adopt the answer key in the direct click mailing system, generates a replied mail instruction; Perhaps client user's one or more mail that can adopt mouse will need to reply is dragged and dropped in the outbox in the mailing system simultaneously, finishes method of the present invention.In following examples, employing will treat that the instruction generating mode that replied mail directly is dragged and dropped in the outbox describes.
As shown in Figure 2, be the flow chart of a specific embodiment of the present invention, one or more mail that the client user will be to be replied is dragged and dropped in the outbox, carry out above-mentioned steps B, server receives this instruction, carries out searching of reply content data in storage area, in step B:
When the reply content data that find in storage area are one, execution in step C;
When the reply content that finds in storage area was many, client was to after replying data content and selecting, again execution in step C;
When not finding the reply content data in storage area, client is created the reply content data and is kept in the storage area, again execution in step C.
In step C, generate replied mail according to the above-mentioned replied mail content that reads, according to the transmission flow of prior art this replied mail is sent.
In addition, in the present embodiment, the reply content data in the storage area can be stored on the reply content template, are convenient to the management of server to the reply content data, therefore in step B, comprise that also server searches the step of reply content template in storage area:
When server finds the reply content template in storage area, then to judge in this reply content template whether have the reply content data, reply answer data, execution in step C as in the reply content template, existing; As existing many to reply data in the reply content template, comprise also that then client carries out the step that the reply content data are selected, execution in step C again; As there not being the answer data in the reply content template, then also comprise the step that client is carried out the reply content data creation and preserved, again execution in step C;
When server does not find the reply content template in storage area, then carry out the step of creating the reply content template and in this reply content template, creating the reply content data, again execution in step C.
By said method as can be known, when replied mail, can simultaneously an envelope or many envelopes be treated that replied mail is dragged and dropped in the outbox, server is according to the reply content data of this instruction calls storage, and in outbox, generate replied mail in view of the above, according to the routine mode of posting a letter mail is sent.
In the present embodiment, between step B and step C, also comprise the step that the Mail Contents data that find are made amendment or added, when meeting, the replied mail content of storage do not reply when requiring, need make amendment or add the Mail Contents data, described server be client-server or webmail service device.In addition, carrying out mail when replying, need sometimes mail matter topics is upgraded, this moment just can be before mail sends, and the mail matter topics of the mail of generation is made amendment.
The present invention also proposes a kind of system that realizes E-mail quickly revert, and as shown in Figure 3, this system comprises:
Client generates and treats the replied mail instruction and send to server;
Server generates mail and sends to the mail reception end according to the data of the reply content cell stores in the storage area 3023.
In system of the present invention, described server is meant client-server or webmail service device, and client-server can refer to foxmail or the outlook on PC; The webmail service device is at webmail, as 163 post office commonly used etc.The described client of native system comprises:
Reply instruction generation unit 3021, according to the user instruction generation replied mail instruction of client;
Described server comprises:
Reply instruction process unit 3022,, from storage area 3023, read the reply content data according to the replied mail instruction of described answer instruction generation unit 3021;
Mail generation unit 3024 receives and replys the reply content data that instruction process unit 3021 reads, and the reply content data are added on the message body, generates replied mail;
Mailing List unit 3025 sends the replied mail that mail generation unit 3024 generates.
Wherein, described answer instruction generation unit 3021 comprises the answer windows units, and the client user directly sends in the answer windows units and replys instruction; Can also comprise the mail mobile unit, the mail that is used for that needs are replied adopts the mode that drags to move to the outbox unit.
Content choice unit 3026 is also replied by this system, sends mail generation unit 3024 to after the reply content data of storage in the storage area 3023 of server are selected; Reply content creating unit 3027 does not start when instruction process unit finds the reply content data in storage area, carries out the establishment of reply content data; Reply template establishment unit 3028, when instruction process unit finds the answer template in storage area, do not start, reply the establishment of template, storage reply content data on this template.
In conjunction with above-mentioned system the method for quickly revert mail of the present invention is described, client generates mail answer instruction by replying windows units or mail mobile unit, for example in outlook mailing system commonly used, the mail that the client user selects needs to reply, click and reply key, replied mail processing unit 3022 reads the replied mail content-data according to this instruction, in the outlook system, just the replied mail content-data is arranged in the storage area of client-server, the replied mail content-data that configures can be: for example " received your mail; thanks ", " happy new year " or the like, mail generation unit 3023 adds the replied mail content that reads to and has just generated a replied mail in the message body, the addressee information of this replied mail can be drawn by prior art, so this does not give unnecessary details again, Mailing List unit 3024 sends this replied mail according to the existing technology of posting a letter.When carrying out this flow process, if instruction process unit 3022 does not find the answer template in storage area, reply of the processing action of drawing template establishment unit 3028 according to instruction process unit 3022, create one and reply template, reply content creating unit 3027 is being replied establishment reply content data on the template, the mode of creating data also can have multiple, in the present embodiment, can eject a text input dialogue frame at this moment, create out reply content by reply content creating unit 3027, and it is stored in replys on the template, generate so that carry out mail; When in data, having many replied mail content-datas, can there be multiple mode that this content is presented, for example can list all reply content data by ejecting a list box, after selecting by 3026 pairs many reply content data of reply content selected cell, generate replied mail by mail generation unit 3024 again, this mail is sent by Mailing List unit 3025.
In the method for the invention, client can select one or more mails to carry out unified answer in the inbox of outlook system, being about to these mails is dragged in the outbox, server responds this drag and drop mail events, this all has existing implementation method on Mail Clients and WebMail, such as main by response onmousedown on WebMail, onmouseup, mouse action such as onmousemove and onclick incident realizes that client-server is handled generation a plurality of replied mail according to above-mentioned steps to mail according to this instruction and sent to different mail reception ends.Method of the present invention in addition not only can be applied on the client-server, also can on webmail, use, its method and principle are same as the previously described embodiments, and difference only is the replied mail content stores on the webmail service device, and its operation principle is no longer given unnecessary details at this.
In sum, method client of the present invention not only can also be replied efficiently to mail, and can realize simultaneously a plurality of mails being made answer, as long as the mail that needs in the inbox really to receive is chosen, and drag it in the outbox, just can directly the replied mail content be added to sending to one or more mail reception ends in the text, convenient for users to use to a great extent.
Obviously, those skilled in the art can carry out various changes and modification to the present invention and not break away from the spirit and scope of the present invention.Like this, if of the present invention these are revised and modification belongs within the scope of claim of the present invention and equivalent technologies thereof, then the present invention also is intended to comprise these changes and modification interior.

Claims (14)

1, a kind of method that realizes E-mail quickly revert is characterized in that, may further comprise the steps:
A, client are sent the replied mail instruction;
The replied mail of B, server receiving step A is instructed, and searches the reply content data of setting in the storage area of server;
C, the reply content data that find are added in the message body;
D, in server, form replied mail, and this mail is sent to the mail reception end.
2, method according to claim 1 is characterized in that, the instruction of described replied mail is: directly send mail and reply instruction or one or more replied mail for the treatment of are moved in the outbox.
3, method according to claim 2 is characterized in that, in step B, and when the reply content data that find in storage area are one, execution in step C; When the reply content that finds in storage area was many, client was to after replying data content and selecting, again execution in step C; When not finding the reply content data in storage area, client is created the reply content data and is kept in the storage area, again execution in step C.
4, method according to claim 2 is characterized in that, in step B, comprises that also server searches the step of reply content template in storage area:
When server finds the reply content template in storage area, then to judge in this reply content template whether have the reply content data, reply answer data, execution in step C as in the reply content template, existing; As existing many to reply data in the reply content template, comprise also that then client carries out the step that the reply content data are selected, execution in step C again; As there not being the answer data in the reply content template, then also comprise the step that client is carried out the reply content data creation and preserved, again execution in step C;
When server does not find the reply content template in storage area, then carry out the step of creating the reply content template and in this reply content template, creating the reply content data, again execution in step C.
5, according to claim 3 or 4 described methods, it is characterized in that, between step B and step C, also comprise the step that the Mail Contents data that find are made amendment or added.
6, method according to claim 5 is characterized in that, in step D, also comprises generating the mail matter topics updating steps of mail.
7, a kind of system that realizes E-mail quickly revert is characterized in that, comprising:
Client generates and treats the replied mail instruction and send to server;
Server generates mail and sends to the mail reception end according to searching the reply content data in the storage area.
8, system according to claim 7 is characterized in that, described server is client-server or webmail service device.
9, system according to claim 8 is characterized in that, described client comprises:
Reply the instruction generation unit, generate the replied mail instruction according to user instruction;
Described server comprises:
Reply instruction process unit,, from storage area, read the reply content data according to the replied mail instruction of described answer instruction generation unit;
The mail generation unit receives and replys the reply content data that instruction process unit reads, and the reply content data are added on the message body, generates replied mail;
Mailing List unit sends the replied mail that the mail generation unit generates.
10, system according to claim 9 is characterized in that, described answer instruction generation unit comprises:
Reply windows units, the client user directly sends in the answer windows units and replys instruction.
According to claim 9 or 10 described systems, it is characterized in that 11, described answer instruction generation unit comprises:
The mail mobile unit, the mail that is used for that needs are replied adopts the mode that drags to move to the outbox unit.
12, system according to claim 11 is characterized in that, also comprises:
The reply content selected cell, the reply content data of storing in the storage area to server select to send to the mail generation unit.
13, according to claim 11 or 12 described systems, it is characterized in that, also comprise:
The reply content creating unit does not start when instruction process unit finds the reply content data in storage area, carries out the establishment of reply content data.
14, system according to claim 13 is characterized in that, also comprises:
Reply the template establishment unit, when instruction process unit finds the answer template in storage area, do not start, reply the establishment of template, storage reply content data on this template.
CN200610066877A 2006-03-31 2006-03-31 Realize the method and the system thereof of E-mail quickly revert Active CN100579081C (en)

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Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102104681A (en) * 2009-12-18 2011-06-22 富士通株式会社 Information terminal, information processing method and computer program
CN103386842A (en) * 2013-08-01 2013-11-13 上海伊诺尔印务有限公司 Business letter making method
CN103839150A (en) * 2012-11-20 2014-06-04 金蝶软件(中国)有限公司 ERP business mail processing method and apparatus
CN104579927A (en) * 2014-12-31 2015-04-29 上海格尔软件股份有限公司 Method for achieving fast and convenient WebMail reply
CN104932794A (en) * 2015-07-09 2015-09-23 科大讯飞股份有限公司 Mobile terminal customer service rapid replying method and system
CN112818109A (en) * 2021-02-25 2021-05-18 网易(杭州)网络有限公司 Intelligent reply method, medium, device and computing equipment for mail

Cited By (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102104681A (en) * 2009-12-18 2011-06-22 富士通株式会社 Information terminal, information processing method and computer program
CN103839150A (en) * 2012-11-20 2014-06-04 金蝶软件(中国)有限公司 ERP business mail processing method and apparatus
CN103386842A (en) * 2013-08-01 2013-11-13 上海伊诺尔印务有限公司 Business letter making method
CN104579927A (en) * 2014-12-31 2015-04-29 上海格尔软件股份有限公司 Method for achieving fast and convenient WebMail reply
CN104932794A (en) * 2015-07-09 2015-09-23 科大讯飞股份有限公司 Mobile terminal customer service rapid replying method and system
CN104932794B (en) * 2015-07-09 2018-01-12 科大讯飞股份有限公司 A kind of mobile terminal customer service quickly revert method and system
CN112818109A (en) * 2021-02-25 2021-05-18 网易(杭州)网络有限公司 Intelligent reply method, medium, device and computing equipment for mail

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