CN101009668A - A call information processing method and system - Google Patents
A call information processing method and system Download PDFInfo
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Abstract
The process method and system for calling information comprise mainly a controller, which reads the received control information, determines the being-stored calling information to send to a storage device, determines the calling information according to control information, and sends the calling information in storage device. This invention can let the receiver obtain more information, enhances control accuracy for information transmission, and enlarges service application range for the third-side new business.
Description
Technical Field
The present invention relates to the field of network communication technologies, and in particular, to a method and a system for processing call information.
Background
In the current communication system, when a caller initiates a call to a called party, various information associated with the call is specifically involved in the call process, called associated information, and the associated information includes a calling number, a calling name, a called number, a called name, a call duration, a new service implementation, whether the call is forwarded or not, whether the call is answered or not, whether a long distance call is called or not, billing information, and the like.
In a communication system, whether the call is a call of a normal continuous call or a call of a successful continuation due to some reason but finally no two-party call is realized; both the caller as the call originator and the callee as the call recipient wish to know the details of the call.
That is, during a call, the associated information during the call is usually the information that the calling party and the called party wish to know, wherein a part of the associated information is the information that the calling party wishes to obtain, and another part of the associated information is the information that the called party wishes to obtain. For example, the caller wants to obtain the billing information, and the callee wants to obtain the information of the caller number, whether the call is a long distance call, etc.
At present, the schemes for providing relevant associated information for a called subscriber and a calling subscriber in a communication system mainly include the following two schemes:
implementation scheme one
In the prior art, a calling line identification service is provided, and the specific services provided by the service are as follows: when a call arrives at a call receiver, namely the call arrives at a called party, the identification of a call initiator, namely a calling number or a name, can be displayed on a communication terminal (telephone or mobile phone) of the called party.
Although the service provided by the first scheme can enable the called party to acquire the call related information, the called party can only display the number or the identification of the current call initiator, other information of the call cannot be displayed, the display content is simple, and the form is single, so that the requirement of the called party on more call related information cannot be met.
Implementation scheme two
At present, the industry also provides a missed call prompt service, which specifically comprises: when the called party does not answer, the called party which does not answer is informed in a mode of sending short messages to the called party.
The service provided by the second scheme can only display the unanswered information of the call, but cannot display other call related information, and the service is mostly applied to mobile terminals, such as GSM, CDMA and PHS mobile phones, does not cover fixed network users, and has a relatively narrow application range.
It can be seen that, in the above two implementation schemes, only the information important for the communication service operator in all the call associated information is selectively stored, and the call associated information is not provided for the terminal user, or only a small amount of call associated information is provided for the terminal user.
In addition, in the communication system, the associated information in the calling process is not collected and stored at present, that is, the associated information of each call is not reserved in the communication system, so that the system releases the associated information of the call when releasing the call, and the calling and called users cannot obtain the corresponding information.
Disclosure of Invention
Embodiments of the present invention provide a method and system for processing call information, so that call information specified by each user can be flexibly provided in a communication system.
The embodiment of the invention provides a call information processing method, which comprises the following steps:
receiving a control message, wherein the control message indicates call information required to be acquired and receiver information of the call information;
acquiring call information required to be acquired according to the information carried in the control message;
and sending the acquired call information to the receiver according to the set call information sending condition.
Optionally, the control message includes an internal instruction or an external instruction, where the internal instruction is an instruction that can be directly recognized, and the external instruction is an instruction that cannot be directly recognized; in addition, in the case where the received control message is an external command, the control message needs to be converted into an internal command.
Optionally, the method further comprises: and saving the acquired call information.
Optionally, the call information includes: at least one of call transmission information, call reception information, new service information, statistical information, and charging information.
Optionally, the preset call information sending condition includes: a transmission cycle of the call information or a transmission timing of the call information.
Optionally, the sending processing mode includes at least one of the following:
sending the call information to a predetermined receiver in the call connection process in an in-band information or out-of-band information mode;
sending the call information to a predetermined receiver in a message sending mode;
optionally, the call information is sent to the predetermined recipient by means of e-mail.
Optionally, the predetermined receiving party includes: the calling party or the called party in the calling process or a third party of the calling party or the called party in the non-calling process.
An embodiment of the present invention provides a call information processing system, including control means and transmission means, for transmission of call information, wherein,
the control device is used for receiving a control message, wherein the control message indicates the call information required to be acquired and the receiver information of the call information, determining the call information required to be acquired according to the received control message, controlling the acquisition of the call information required to be acquired, and providing the call information and the receiver information to the sending device;
and the sending device is used for receiving the call information and sending the call information to the receiving party according to the set call information sending condition under the control of the control device.
Optionally, the system further includes a storage device, configured to receive and store the call information that needs to be stored and is sent by the control device; and also transmits the call information to the transmitting device according to the control of the control device.
Optionally, the storage device comprises an information retrieval module, a call information storage module and a customized information delivery module, wherein,
the calling information storage module is used for receiving and storing the calling process information sent by the control device, the statistical information of the calling information and the analysis result of the calling information;
the information retrieval module is used for receiving the call information sending message sent by the control device, inquiring and scheduling the call information in the call information storage module so as to provide the call information to the customized information transmission module;
and the customized information transmission module is used for transmitting the calling information which is sent by the information retrieval module and designated by the control device to the transmitting device.
Optionally, the storage device further includes an information storage request module, configured to send storage request information to the control device, and request the control device to send specified call information to the storage device.
Optionally, the call information storage module specifically includes a real-time information storage module and a statistical information storage module, wherein,
the real-time information storage module is used for receiving and storing the call information sent by the control device;
and the statistical information storage module is used for receiving and storing the statistical information and the analysis result of the call information sent by the control device.
Optionally, the control device comprises an instruction adapting module, an information control module, a call information acquiring module and a sending control module, wherein,
the instruction adaptation module is used for receiving the control message and outputting an internal instruction to the information control module according to the received control message;
the information control module is used for determining call information to be acquired according to the internal instruction sent by the instruction adapting module and triggering the call information acquiring module; the call information sending module is also used for sending a call information sending message to the sending control module;
the calling information acquisition module is used for acquiring calling process information in a calling process, carrying out analysis and statistics according to the calling process information to obtain calling process information and analysis and statistics results, and providing the calling process information and the analysis and statistics results to the sending control module;
and the sending control module is used for continuously transmitting the received sending calling information sending message sent by the information control module to the sending device so as to control the sending device to send the calling information to a preset receiving party.
Optionally, the system further includes a timing processing module, configured to trigger the information control module to send the call sending message according to a preset timing condition, so as to control a sending operation of the call information.
Optionally, the call information acquiring module specifically includes a call information collecting module and an analysis and statistics module, wherein,
the calling information acquisition module acquires calling process information by monitoring a calling process;
and the analysis and statistics module is used for carrying out statistical analysis processing on the calling process information to obtain the statistical information of the calling information and the analysis result of the calling information.
The system also comprises an application programming development interface, and the setting of the newly added value-added service can be carried out by calling the interface.
It can be seen from the above embodiments provided by the present invention that the embodiments can determine different call information for the receiver of the call information through the control message, so that the receiver can obtain more information and can obtain the call information which is needed most according to the own needs; therefore, the embodiment provided by the invention can expand the application range of the service for providing the call information.
Drawings
FIG. 1 is a schematic diagram illustrating an implementation process of an embodiment of the method provided by the present invention;
FIG. 2 is a schematic structural diagram of an embodiment of a call information processing system provided in the present invention;
FIG. 3 is a schematic structural diagram of an embodiment of a control device provided in the present invention;
FIG. 4 is a schematic structural diagram of a memory device according to an embodiment of the present invention;
fig. 5 is a schematic processing flow diagram of a call information processing method according to an embodiment of the present invention.
Detailed Description
The embodiment provided by the invention is a new user service which can be realized in telecommunication networks of fixed, mobile wireless networks and the like, and the invention can send the specified information in the specified call of the specified user to the specified user in a specified mode.
As shown in fig. 1, the embodiment of the method provided by the present invention specifically includes:
step 11: obtaining customization command information, wherein the customization command information is used for indicating call information needing to be customized, a mode of sending the call information, information of a call information receiver and the like;
the customized command information may be a local configuration operation instruction message input through a local interface, or an operation instruction message sent by another entity and received through an interface communicating with another entity; moreover, the customized command information may be an internal command or an external command, and if the customized command information is an external command, the customized command information needs to be converted into an internal command which can be identified;
the call information needing to be customized comprises at least one type of call information:
(1) call routing information when a subscriber is a calling party
The information includes but is not limited to at least one of the information of the fault information of the user terminal, the access state information of the user terminal, the off-hook time of the calling user, the time of initiating the call, the dialed called number, the call connection time, the call connection state, the category of the dialed called user and the like;
(2) call receipt information when a subscriber is acting as a caller
The information includes but is not limited to at least one of the time of the received call as the called user, the calling number of the received call, the calling name of the received call, the calling category of the received call, the number of repeated calls of the same calling user, the new incoming call information in busy hour, the incoming call information in terminal failure, the incoming call information in terminal access state abnormality, etc.;
(3) new service information
The information includes but is not limited to at least one of the registered number of times of use, time of use, and call information related to the service, for example, in the usage of the do-not-disturb service, the user terminal does not ring for all arriving calls, and the user can send all the arriving call conditions to the designated receiving entity through the service;
(4) statistical information
The information includes, but is not limited to, the number of times of user off-hook, the number of times of call initiation, the number of times of call response, the number of times of call non-response, the number of times of call occupation, the number of times of call normal connection, the number of times of call successful connection, the number of times of call failure, etc. of call connection statistical information in a specified time; new service statistics information: at least one of the customization condition of various new services, the use times (including normal use times and failure times) of various new services, specific statistical information of various new services and the like;
(5) charging information
Including but not limited to at least one of subscriber call cost per time, subscriber call cost to a specified number, subscriber call cost to a specified type of called party (e.g., international long distance, national long distance, local, special access code, kiosk, etc.); the information can also be subjected to statistical processing aiming at a specified time period, such as statistical results of different time periods according to years, months, weeks, days or hours;
step 12: determining calling information required to be recorded in the calling process according to the customized command information;
step 13: for the current call, collecting and storing corresponding call information;
step 14: sending the stored call information to a preset user according to a preset call information sending condition and a preset call information sending mode;
for example, the information of the call information sending condition, the call information sending mode and the call information receiving party can be determined according to the control command information;
the call information sending mode includes but is not limited to: directly transmitting the information in-band to the user in the call connection process, such as FSK (frequency shift keying) and DTMF (dual tone multi-frequency) modes; sending the message or the multimedia message to a user; sending the call to the user in an independent calling mode; and sending the E _ Mail to an electronic mailbox specified by the user;
in the step, the call information customized by the user can be automatically sent to the terminal or the address designated by the user in a user-designated manner in the calling process, after the calling is finished or within the time designated by the user;
the call information receiver can be a calling party and a called party in the calling process, and can also be designated as other users of the calling party and the called party in the non-calling process;
The embodiment provided by the invention also provides a system consisting of the control device, the storage device and the sending device, wherein the control device can receive and read the call information control message (namely a customized command) so as to determine the call information needing to be stored according to the call information control message, and then the corresponding call information is sent to the storage device for storage; the sending control module in the control device also determines the calling information to be sent according to the control message, and sends the calling information sending message to the storage device and the sending device, and the sending device sends the calling information to be sent stored in the storage device to the corresponding user under the control of the calling information sending message.
Specifically, in this embodiment provided by the present invention, first, the control device receives control messages from different instruction senders, and the control device parses the control messages, converts the received open external instruction into an internal instruction, and then determines call information to be stored and sent according to the internal instruction, which specifically includes:
process for recording and saving call information
Whether the control device receives the control information of each party or not, the control device needs to acquire various calling information by monitoring key events in the calling process so as to select the calling information to be stored at any time according to the control information;
the control device can also process the call process information appointed by the control message by using a preset statistical analysis method to obtain the statistical information and the analysis result of the call information;
the control device sends the specified call information of the control message, the statistical information and the analysis result of the call information to the storage device to be stored in the storage device;
the storage device receives and stores the call information sent to the control device by the control device, wherein the call information comprises statistical information and analysis results of the call information.
In addition, the storage device can actively send a call information loading request to the control device;
the control device receives and reads the call information loading request and sends the call information required to be loaded in the call information loading request to the storage module;
the storage device receives and stores the call information.
(II) Process of providing Call information to Call information receiver
The control device also sends a call information sending message to the storage device and the sending device according to the received control message;
after receiving the call information sending message, the storage device inquires whether the call information needing to be sent exists in the stored call information, and sends the call information needing to be sent to the sending device after determining that the call information needing to be sent exists so as to be sent out through the sending device;
the control device sends the information carried in the call information sending message to the storage device and the sending device, wherein the information comprises a sender address and a receiver address, and can trigger the sending device to send the call information to a call information receiver according to the receiver address after receiving the call information.
The invention will be described in detail below with reference to the accompanying drawings, which illustrate specific embodiments of the invention.
With reference to fig. 2, 3, and 4, the call information processing system in the embodiment of the present invention includes: control means, storage means and transmission means, wherein,
the control device is used for acquiring call information, receiving control messages of a plurality of control parties, determining the call information needing to be stored and sent, sending the call information needing to be stored to the storage device according to the control messages, and inquiring and sending the call information to a call information receiver from the storage device according to the control messages;
the storage device is used for receiving and storing the call information sent by the control device, receiving the call information sending message sent by the control device, calling the call information according to the sending message and sending the call information to the sending device;
the sending device is used for receiving the call information sent by the storage device and receiving the call information sending message sent by the control device, and sending the call information sent by the storage device to the information receiving party according to the instruction of the call information sending message.
In the system shown in fig. 2, a plurality of interfaces are provided, and the functional roles of the respective interfaces will be described below:
an interface 1, configured to receive a message from the outside, where the message includes service customization information for a specified user, such as a specified call-related user, specified call information content, a specified sending method, and a specified information receiver address; messages received from the interface 1 are forwarded to the control device; the interface 1 supports various different types of access modes, for example, it can support the access of messages such as call center, business hall, WEB server, short message gateway, network management center, maintenance center, etc.;
the interface 2 is used for receiving call information, and can receive the call information passively or actively inquire to obtain the call information;
and interface 3: the interface is an interface with an information receiver, is used for sending call information to a specified receiver, and supports various different types of access modes, including but not limited to a subscriber line interface, a relay interface, an air interface, a short message gateway interface, a multimedia message gateway interface, an IP interface and the like;
and interface 4: the interface is a standard open type service application programming development interface, and a third party developer can realize a new value added service by calling the interface; the interface shields the concrete protocol of the lower layer network in the system, shields the interface 1, the interface 2 and the interface 3, and for a third party developer, the functions of other interfaces can be completed by calling the public and abstract interface 4, thereby providing good expandability and interchangeability; the functions provided by the interface 4 include, but are not limited to, a query and collection function for calling associated information of a specified user, a function for transmitting information to a specified receiver in a specified manner, and the like; and the interface specification format description defined by the interface 4 includes, but is not limited to, an interface description, a method description, a parameter description, and a state model, etc.
In this embodiment, each device further includes a plurality of modules to specifically implement the functions of each device, and the following description will be given to specific embodiments of each device, which specifically include:
the control device comprises an information control module, a sending control module, a calling information acquisition module, an instruction adaptation module and a timing processing module, wherein the calling information acquisition module specifically comprises a calling information acquisition module and an analysis and statistics module; wherein,
the instruction adaptation module is used for receiving control messages (including internal instructions and external instructions) and outputting the internal instructions to the information control module, namely the module can convert the received external instructions into the internal instructions so as to be compatible with the reception of various instructions;
the information control module is used for determining calling information to be stored according to an internal instruction (namely an internal command) sent by the instruction adapting module, triggering the calling information acquisition module and the triggering analysis and statistics module, and sending a storage instruction to the sending control module; the call information sending module is also used for sending a call information sending message to the sending control module according to the triggering of the internal instruction or the timing processing module;
the call information acquisition module is used for monitoring key information acquisition in the call process to acquire call process information, and the call process information is used as call information and is provided to the storage device for storage and also provided to the analysis and statistics module;
the analysis and statistics module is used for carrying out analysis and statistics processing on the calling process information, determining a corresponding statistical position of the calling information and an analysis result of the calling information, and providing the analysis and statistics result as the calling information for the storage device to be stored;
a transmission control module for transmitting a call information transmission message to the transmission device and the storage device to control the transmission device to transmit the call information designated in the storage device to a predetermined user; the call information acquisition module is used for acquiring call information of the call information and analyzing the information output by the statistical module;
and the timing processing module is used for triggering the information control module to send the call sending message according to the preset timing condition in a timing mode so as to control the sending operation of the call information, wherein the preset timing condition can be set by the internal instruction or can be preset in other modes.
The storage device comprises an information retrieval module, a call information storage module, a customized information transmission module and an information storage request module, and the call information storage module further comprises a real-time information storage module and a statistical information storage module; wherein,
the information retrieval module is used for receiving the information from the control device, inquiring corresponding calling information and finishing the customization and organization of the calling information;
the real-time information storage module is used for storing information in the call connection process of a user and storing the information in the call in a specific data organization mode so as to realize the quick query of data;
the statistical information storage module is used for storing statistical results, and can form index storage information according to users and specific information;
the customized information transmission module provides an interface for interacting with the sending device and is used for transmitting the query result of the information retrieval module to the sending device;
and the information storage request module is used for requesting the control device to load specific call information through the internal message so as to realize the processing of actively requesting to load the call information.
Based on the apparatus shown in fig. 3, a call information processing procedure in the second embodiment of the present invention is shown in fig. 5, and specifically includes the following steps:
step 1, a control device receives and analyzes call information control messages (including external instructions and internal instructions) sent by different instruction sending ends through an instruction adapting module so as to convert the external instructions into recognizable internal instructions;
the information carried by the call information control message comprises: the specific name and type of the call information which needs to be sent by the sending end, the sending time of the call information, whether the call information needs to be sent repeatedly or not and the like;
the control device can be connected with various different types of instruction sending end interfaces through an instruction adapting module, such as a call center interface, a business hall interface, a WEB interface, a short message gateway, a network management center and a maintenance center interface;
the multiple interfaces send multiple external instructions from a call center, a business hall, a WEB server, a short message gateway, a network management center and a maintenance center to a control device;
an instruction adaptation module in the control device performs adaptation conversion on a plurality of different types of external instructions from different instruction transmitting ends, and converts the external instructions into uniform internal instructions, so that other devices or modules in the system can be identified;
the control information includes: firstly, call information (including call process information, statistical information of the call information and analysis results) is required to be stored, and then, the corresponding call information is selected from the stored information and transmitted under a preset condition to be sent to a preset user, wherein the preset condition comprises sending time and the like, and the preset user can be an instruction sending end user or other users;
therefore, the information control module firstly sends a storage instruction to the storage device after receiving the internal instruction, and then sends a sending instruction to the storage device and the sending device after storing the information, so that the calling information can be sent to the receiver;
the method also comprises the following steps that an analysis and statistics module in the control device processes the call information acquired by the call information module by using a preset algorithm to acquire the statistical information and the analysis result of the call information;
when the information control module sends a storage instruction to the sending control module, the sending control module sends the calling information which is specified by the storage instruction and output by the calling information acquisition module and the analysis and statistics module, and the statistics information and the analysis result of the calling information to the storage device;
and 4, the storage device respectively stores the call information and the statistical information and the analysis result of the call information into a real-time information storage module and a statistical information storage module in the storage device so as to provide a data source for sending the call information.
and 6, after the customization and organization of the information to be sent are completed, the timing processing module issues a sending instruction to the storage device and the sending device through the information control module and the sending control module, the timing information transmission module and the sending device in the storage device are triggered in a mode of starting a timer, and the customized and organized information is transmitted to the sending device through the timing information transmission module and is sent to the receiving party through the sending device.
The storage device of the embodiment of the invention also comprises an information storage request module, and the storage device can actively send a request for storing and sending specified call information to the control device through the information storage request module;
the control device collects the appointed calling information and sends the appointed calling information to the storage device for storage, the timing processing module triggers the timing information transmission module of the storage device, and the calling information is sent to the receiving party through the transmission device.
In the second embodiment of the present invention, the control device is provided with two interfaces, and the two interfaces are respectively connected to different instruction sending terminals of the instruction sending terminal.
In the above step 1 to step 7 in the first embodiment of the present invention, the call information control processing flow is performed when only one instruction sending end is provided;
the invention can add an instruction sending end to the control device when the control device is connected with an instruction sending end to process the call information, wherein the two instruction sending ends are respectively called a first instruction sending end and a second instruction sending end.
When the control entity is accessed to the second instruction sending end, the call information processing process controlled by the first instruction sending end is not changed;
the method for accessing the second instruction sending end to the control entity is the same as the method for accessing the first instruction sending end, namely the second instruction sending end is connected with an instruction adapting module in the control device through an interface, and the instruction adapting module converts an external instruction from the second instruction sending end into an internal instruction which can be recognized by each device or module in the system;
the second instruction sending end sends a call information control message, and a control device, a storage device and a sending device in the control system process the call information;
the call information control message of the second instruction sending end is not influenced by the call information control message of the first instruction sending end and is mutually independent;
in addition, the call information control message of the second instruction sending end may include a processing instruction for the call information and the call information statistical information collected and stored by the first instruction sending end in the storage device, and the call information statistical information are further processed to obtain new information related to the call information.
In summary, the present invention can set the call information specifically provided to the receiving party and the sending time of the corresponding call information through the control message, thereby effectively improving the controllable management performance of the service providing the call information.
The above description is only for the preferred embodiment of the present invention, but the scope of the present invention is not limited thereto, and any changes or substitutions that can be easily conceived by those skilled in the art within the technical scope of the present invention are included in the scope of the present invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.
Claims (16)
1. A method for processing call information, comprising:
receiving a control message, wherein the control message indicates call information required to be acquired and receiver information of the call information;
acquiring call information required to be acquired according to the information carried in the control message;
and sending the acquired call information to the receiver according to the set call information sending condition.
2. The method of claim 1, wherein the control message comprises an internal command or an external command, wherein the internal command is a command that can be directly recognized, and the external command is a command that cannot be directly recognized; in addition, in the case where the received control message is an external command, the control message needs to be converted into an internal command.
3. The method of claim 1, further comprising: and saving the acquired call information.
4. A method according to claim 1, 2 or 3, wherein said call information comprises: at least one of call transmission information, call reception information, new service information, statistical information, and charging information.
5. The method of claim 1, wherein the predetermined call information sending condition comprises: a transmission cycle of the call information or a transmission timing of the call information.
6. The method of claim 1, 2, 3 or 5, wherein the sending processing mode comprises at least one of the following:
sending the call information to a predetermined receiver in the call connection process in an in-band information or out-of-band information mode;
sending the call information to a predetermined receiver in a message sending mode;
and sending the call information to a predetermined receiving party by means of an e-mail.
7. The method of claim 1, 2, 3 or 5, wherein the predetermined recipient comprises: the calling party or the called party in the calling process or a third party of the calling party or the called party in the non-calling process.
8. A call information processing system comprising control means and transmission means for transmission of call information, wherein,
the control device is used for receiving a control message, wherein the control message indicates the call information required to be acquired and the receiver information of the call information, determining the call information required to be acquired according to the received control message, controlling the acquisition of the call information required to be acquired, and providing the call information and the receiver information to the sending device;
and the sending device is used for receiving the call information and sending the call information to the receiving party according to the set call information sending condition under the control of the control device.
9. The system according to claim 8, wherein the system further comprises a storage device for receiving and storing the call information required to be stored sent by the control device; and also transmits the call information to the transmitting device according to the control of the control device.
10. The system of claim 9, wherein said storage means comprises an information retrieval module, a call information storage module, and a customized information delivery module, wherein,
the calling information storage module is used for receiving and storing the calling process information sent by the control device, the statistical information of the calling information and the analysis result of the calling information;
the information retrieval module is used for receiving the call information sending message sent by the control device, inquiring and scheduling the call information in the call information storage module so as to provide the call information to the customized information transmission module;
and the customized information transmission module is used for transmitting the calling information which is sent by the information retrieval module and designated by the control device to the transmitting device.
11. The system of claim 10, wherein the storage device further comprises an information storage request module for sending storage request information to the control device, requesting the control device to send the specified call information to the storage device.
12. The system according to claim 10, wherein said call information storage module comprises a real-time information storage module and a statistical information storage module, wherein,
the real-time information storage module is used for receiving and storing the call information sent by the control device;
and the statistical information storage module is used for receiving and storing the statistical information and the analysis result of the call information sent by the control device.
13. The call information processing system according to any one of claims 8 to 12, wherein said control means comprises an instruction adaptation module, an information control module, a call information acquisition module, and a transmission control module, wherein,
the instruction adaptation module is used for receiving the control message and outputting an internal instruction to the information control module according to the received control message;
the information control module is used for determining call information to be acquired according to the internal instruction sent by the instruction adapting module and triggering the call information acquiring module; the call information sending module is also used for sending a call information sending message to the sending control module;
the calling information acquisition module is used for acquiring calling process information in a calling process, carrying out analysis and statistics according to the calling process information to obtain calling process information and analysis and statistics results, and providing the calling process information and the analysis and statistics results to the sending control module;
and the sending control module is used for continuously transmitting the received sending calling information sending message sent by the information control module to the sending device so as to control the sending device to send the calling information to a preset receiving party.
14. The system of claim 13, further comprising a timing processing module, configured to trigger the information control module to send the call sending message according to a preset timing condition, so as to control the sending operation of the call information.
15. The system according to claim 13, wherein the call information acquisition module comprises a call information collection module and an analysis statistics module, wherein,
the calling information acquisition module acquires calling process information by monitoring a calling process;
and the analysis and statistics module is used for carrying out statistical analysis processing on the calling process information to obtain the statistical information of the calling information and the analysis result of the calling information.
16. The system according to any one of claims 8 to 12, wherein the system further comprises an application programming development interface, and the setting of the added value-added service can be performed by calling the application programming development interface.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200610169561XA CN101009668B (en) | 2006-12-22 | 2006-12-22 | A call information processing method and system |
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| Application Number | Priority Date | Filing Date | Title |
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| CN200610169561XA CN101009668B (en) | 2006-12-22 | 2006-12-22 | A call information processing method and system |
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| CN101009668A true CN101009668A (en) | 2007-08-01 |
| CN101009668B CN101009668B (en) | 2010-10-27 |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| KR100325961B1 (en) * | 1999-07-16 | 2002-03-07 | Method and system for providing customized information during call setup process in telecommunication systems | |
| CN1458789A (en) * | 2002-05-15 | 2003-11-26 | 明基电通股份有限公司 | Method for transmitting personal bill information of user to mobile station by using short message |
| CN100571293C (en) * | 2003-09-26 | 2009-12-16 | 华为技术有限公司 | Personalized information system and method thereof |
| CN1691712A (en) * | 2004-04-23 | 2005-11-02 | 张洪秋 | System for subscribing short message value-added service over voice by dialing telephone number and implementing method thereof |
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