CN100558130C - A kind of unified system that inserts of multimedia that realizes - Google Patents
A kind of unified system that inserts of multimedia that realizes Download PDFInfo
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- CN100558130C CN100558130C CNB2006100005335A CN200610000533A CN100558130C CN 100558130 C CN100558130 C CN 100558130C CN B2006100005335 A CNB2006100005335 A CN B2006100005335A CN 200610000533 A CN200610000533 A CN 200610000533A CN 100558130 C CN100558130 C CN 100558130C
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Abstract
The invention provides a kind of multimedia uniform access system, be used to realize the mutual conversion and the unified function of exchange of various different types of information, make dissimilar medium to realize inserting with mutual by a platform.This system comprises: a plurality of access devices, each device in a plurality of access devices are respectively applied for and receive a kind of media data; The media data conversion equipment is used for the multiple media data that a plurality of access devices receive is become uniform data format according to protocol conversion; And the media data control device, be used for carrying out logic control through data converted.
Description
Technical field
The present invention relates to a kind of connecting system, particularly realize the unified system that inserts of multimedia.
Background technology
In the business environment in modern times, the means of communication that phone is main often, for example: inquire about various information on services, handle various telephone services, according to the goods catalogue order goods, check flight, inquiry price and record and retrieving information.Usually, each call all can relate to ring service representative, and with caller's talk, the inquiry problem is imported computer with demand, provides its needed information to the caller., each mechanism realizes the automation of this process if being connected to computer with its telephone system, they can reduce cost, and better customer service is provided, service number that increase can provide and COS, prolong the business hours, and can improve service quality effectively and efficiency of service.
The computer telephone integration technology is called for short CTI (Computer TelephoneIntegration), is to produce a kind of computer communication technology that the early 1990s rises sixties Mo.CTI closely combines computer and phone, performance advantage separately, thus caused a series of far-reaching new applications.
The notion that does not have platform in the voice service system at initial stage, just some the scattered modules that have are used to realize that traffic inserts, traffic is accepted, the control of traffic route or the like function.Simultaneously, when realizing the miscellaneous service of call center, often need to develop specially some modules with the interface of realization with bottom hardware, and these and functional module often all are bundled on some fixing hardware device, do not possess compatibility, so on the whole, the characteristics of " the CTI platform " at initial stage are exactly: poor compatibility, poor stability, weak, the not relevant various traffic miscellaneous functions of expandability.
Continuous development along with continuous advancement in technology and network, the demand of communication user is transformed to the diversified demand that comprises multiple valued added applications by unitary demand (voice call) gradually, and participants in the market such as telecom operators, service provider, content (value-added service) provider are proposed new requirement.Converged communication produces in order to solve communications industry contradiction, so its direct performance is exactly to meet consumers' demand, and it has following characteristics: network separates with service, and service has shielded network itself; It is open that industrial chain is moved towards, and Each performs its own functions for Virtual network operator and service provider, service provider's dominate; User's request promotes industry development, and this just requires service provider can satisfy the demand that constantly changes fast, and this also just requires service provider can release new business quickly and easily.
In order to make the transition to converged communication from traditional communication, two kinds of different settling modes of main at present existence: merge with migration and merge.The network integration is the focus of industry common concern, NGN (Next Generation Networking) then is the research emphasis in international information field, there are a plurality of standardization bodies and forum advancing its standardization effort, for example: ITU, ETSI, 3GPP etc., comprise China, had how tame operator to open the NGN of commercial or experiment.The migration amalgamation mode then is from the another one angle, be based on the IP communication technology equally,, realized the seamless link of service layer by building the network service platform of service-oriented, make full use of the potentiality of existing communication, service and terminal resource, realized service and user's fusion.
The allomeric function of state, inside and outside existing product prior art is fairly simple at present, the simple conversion and the intercommunication of various information have just been finished, and the secondary development ability a little less than, therefore non-hardware and software platform framework can only not possess manageability at enterprise's customed product, can only use for enterprises, generally, realize that the message kind and the class of business of little module, support of multiple message conversion is less, do not possess the ability that combines with other system.
Summary of the invention
The present invention is intended to address the deficiencies of the prior art, and one kind of multiple media data uniform access system are provided, and this system has adopted the new technology of multiple maturation, can realize the conversion of multiple media data, and is easy to secondary development.
Multiple media data uniform access system is applied to the value-added telecom services field, mainly is responsible for the mutual conversion of various different classes of information, unified function of exchange, makes various dissimilar medium to realize access and mutual by a platform, comprising:
A plurality of access devices, each device in a plurality of access devices is used for inserting respectively a kind of media data;
The media data conversion equipment is used for the multiple media data that a plurality of access devices insert is become uniform data format according to protocol conversion;
The media data control device, be used for carrying out logic control through data converted, the media data control device comprises: key-course (204) and thread pool (206), when access device when the media data control device sends call request, key-course starts a thread and handles request in thread pool, when the Thread Count that starts reaches maximum, request is put in the task queue, when idle thread, the task in the formation of idle thread calling task is handled.
Wherein a plurality of access devices are responsible for the access of various different medium respectively: voice, IP data, vision signal.Each access device all is sent to the core conversion equipment with the information that receives, convert uniform data format to by the core conversion equipment, the core conversion equipment adopts H.323 serial translation-protocol (wherein voice adopt G.723.1 audio protocols, and video adopts H.263 video protocols) to carry out format conversion.
Simultaneously, also have a plurality of dispensing devices, the media data conversion equipment adopts H.323 serial translation-protocol, and data transaction is become voice, IP data, vision signal, and be sent to sending module, be responsible for various information are sent on the various information terminal by each different dispensing device.
By dissimilar medium are linked into system, be converted into uniform data format according to the connecting system of multiple media data of the present invention then, realize the unified exchange to dissimilar media calls, unified queuing, unified route.
Description of drawings
Fig. 1 shows the schematic diagram according to multiple media data connecting system of the present invention;
Fig. 2 is the module map in the media data control device;
Fig. 3 shows the handling process in the media data control device;
Fig. 4 shows the media data control device and handles the flow chart that request inserts;
Fig. 5 shows the interface of visual professional Core Generator device; And
Fig. 6 shows the voice browse schematic representation of apparatus.
Embodiment
Below in conjunction with accompanying drawing embodiments of the invention are described.
As shown in Figure 1, the connecting system 100 of multiple media data generally includes three parts according to an embodiment of the invention: a plurality of access devices 102, media data conversion equipment 104 and media data control device 106.
A plurality of access devices 102 are responsible for the access of various different medium respectively, provide plurality of access modes for the user enters native system, comprising: by telephone exchange and various gateway, insert based on PSTN, ip voice, WAP, note medium; By the Internet critical point, insert medium such as voice, Web, ip voice.To be delivered to media data conversion equipment 104 by the various media datas that access device 102 inserts, this device adopts H.323 serial translation-protocol (wherein, voice adopt G.723.1 audio protocols, and video adopts H.263 video protocols) the various media conversions that will be access in are uniform data format.Each media data that is converted into the uniform data form is passed to media data control device 106, controls such as this device can distribute media data, queuing, and change each media data over to the corresponding business flow process.
Fig. 2 is the module map in the media data control device.When 102 one of the initiation of an access device are called, it sends a request package 202 to the media data control device, key-course in the control device (Business Control Layer, BCL) 204 start a thread and handle this request in thread pool 206, when the Thread Count that starts arrives maximum, request is put in the task queue 208, and when idle thread, idle thread comes the task in the calling task formation 208 to handle.When request continued high speed, task queue 208 also reached heap(ed) capacity, should adopt certain strategy to handle, and up to idle thread is arranged, these strategies are just inoperative.
In the BCL layer, also have two important aspect one be session management 214, another is calling of refuse collection and periodic task 216.Session management 214 is used for the interaction mode of access device and media data control device is managed.Refuse collection has the functions of upgrading not having for a long time such as session deletion.Also have some need carry out the function of periodically calling, for example predetermined " grouping busy that the group merely " business etc.
In the process model of whole media data control device, come Control Server to avoid load excessive by the BCL layer, define the Business Processing process, make access circulate automatically in the correspondent service logic by XML business configuration file, make service logic be added at an easy rate, be suitable for secondary development.
Fig. 3 shows the handling process in the media data control device.As shown in Figure 2, media data after changing through media data conversion equipment 104 is when media data control device 106 sends a new request (S302), media data control device 106 judges whether the Thread Count that has started in the thread pool surpasses preset maximum value (S304), if the Thread Count that starts does not surpass preset maximum value (S304,), then (S312) do not handled in request.If the Thread Count that starts has surpassed preset maximum value (S304, be), judge whether task queue surpasses default heap(ed) capacity (S306), if task queue does not have to surpass default heap(ed) capacity (S306, not), then request is put in the task queue and starts thread (S308), turns back to step S304 subsequently, repeats above step.If task queue also surpasses default heap(ed) capacity (S306 is), then adopt certain strategy to handle (S310) (for example: strategy one directly sends the busy message of a fixing server, strategy two: request is handled one by one, rather than started thread).
Fig. 4 shows the media data control device and handles the flow chart that request inserts.As shown in Figure 3, when thread of media data control device 106 startups is handled new request, media data control device 106 reads the byte (S402) in the inlet flow, (S404) verified and deciphered to data, judge byte whether correct and complete (S406), if byte is correct and complete (S406 is), then form an XML data file (S414), generate CommondBean (S416) and verifying authorization (S418) then.If the verifying authorization result is effective rights (S418 is), generate corresponding Action example (S420), generate request Bean (S422) then, carry out Business Processing (S426) subsequently.After Business Processing finishes, connect and return Bean and be converted to XML document (S424), carry out encryption (S412) then, last return results character string (S410).(S418 not), then sends error message if byte incorrect (S406 denys) or authority are incorrect.
Media data control device 106 also comprises visual professional Core Generator device 500, this device provides functional development instrument intuitively for the system management attendant, the business personnel can generate a service procedure easily by the various controls that dilatory this device provides.Use the operation flow interpretive program to carry out suitable processing according to this flow process.Fig. 5 shows the interface of visual professional Core Generator device 500.This module provides a few class service controls, comprising: call out control, be used for calling out enter, answer charging/do not charge, on-hook etc.; Scheduling of resource is used for voice, ip voice, fax, note, meeting etc.; Resource is play, and is used to play files such as voice, image, literal; Transmitting-receiving DTMF sign indicating number; Data source operation is used for the operation of standard SQL statement, TCP/IP Socket packets such as inquiry, modification, insertion, deletion, storing process; Character, numerical operation are used to add, subtract, multiplication and division, complementation, get substring, ask string long; Call out switching; Phone chases after exhales.In this device, the service control that offers professional generation personnel can increase in the mode of module stack, when the resource that possesses certain function after the application of resource master control, in visual professional Core Generator device 500, can use control that should function.Visual professional Core Generator device 500 provides the data source of dual mode: a kind of is the data source that is provided by database, another kind of data source from the gateway communication mode to external data interface that extract data by.This module is also supported the submodule method of calling.The business personnel adopts general submodule of basic control editor, then can call this submodule in other flow processs.Any one module all can be by other module invokes.
Fig. 6 shows the voice browse schematic representation of apparatus.Voice browse device 600 is VoiceXML voice browsers, comprising: speech recognition engine 602, VoiceXML resolver 604, speech synthesis engine 606,608 4 submodules of voice channel.Speech recognition engine 602 is authoritative identification engine, it discerns the user's voice signal according to limited grammer, produces the recognition result of corresponding syntactic definition, makes the calculating function understand the user's voice order, produce corresponding text results, deliver to VoiceXML resolver 604 and deal with.The text results that VoiceXML resolver 604 receives from speech recognition engine 602, obtain the described profile of VoiceXML script by the Http procotol, resolve this profile, explain wherein each sign, produce control commands corresponding, control other parts and carry out corresponding action, and obtain the result, determine execution direction and the sequential flow used according to the result.Speech synthesis engine 606 is handled the order of VoiceXML resolver, is voice signal with text conversion, and plays to the user by voice channel 608.Speech synthesis engine 606 can become voice document with text conversion, also can convert audio data stream to, perhaps play-overs the voice document that records in advance or plays to voice channel 608 in the mode of stream.Voice channel 608 is transmission channels of the audio data signal that speech data signal and Compositing Engine produced of transmission user in VoiceXML voice browse device, it connects physically voice collecting and playback equipment, the phonetic entry end of speech recognition engine, the speech output end of speech synthesis engine 606.
Can realize written communication voice function by voice browse device according to the present invention, it is mutual that the user can carry out Word message by this device, device can get off writing record, if the user need preserve conversation with phonetic matrix, installing so and will adopting the TTS technology is voice with text conversion, and mix specific background music according to user's request, form a voice document for user's download or listen to.
The multimedia uniform access system has broken through the restriction of traditional CT I platform according to an embodiment of the invention, adopts multiple mature technique or agreement, has realized the intercommunication between the various multimedias on a platform.
The above is the preferred embodiments of the present invention only, is not limited to the present invention, and for a person skilled in the art, the present invention can have various changes and variation.Within the spirit and principles in the present invention all, any modification of being done, be equal to replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (12)
1. connecting system that is used to insert multiple media data is characterized in that comprising:
A plurality of access devices, each device in described a plurality of access devices are respectively applied for and receive a kind of media data;
The media data conversion equipment is used for the multiple media data that described a plurality of access devices receive is become uniform data format according to protocol conversion; And
The media data control device is used for carrying out logic control through data converted, and described media data control device comprises: key-course (204) and thread pool (206),
When described access device when described media data control device sends call request, described key-course starts a thread and comes processes said request in described thread pool, when the Thread Count that starts reaches maximum, described request is put in the task queue, when idle thread, the task that described idle thread is called in the described task queue is handled.
2. system according to claim 1, wherein, described media data comprises voice.
3. system according to claim 1, wherein, described media data comprises the IP data.
4. system according to claim 1, wherein, described media data comprises vision signal.
5. system according to claim 1, wherein, described a plurality of access devices comprise client.
6. system according to claim 1, wherein, described a plurality of access devices comprise the WEB adapter.
7. system according to claim 1, wherein, described a plurality of access devices comprise the WAP adapter.
8. system according to claim 1, wherein, described a plurality of access devices comprise the SMS adapter.
9. system according to claim 1, wherein, described a plurality of access devices comprise the PDA adapter.
10. system according to claim 1 also comprises:
Visual professional Core Generator device is used to the system management attendant that the functional development instrument is provided, and the various controls by dilatory described device provides can generate the function of using for described system.
11. system according to claim 1 also comprises:
The voice browse device is used to receive the user's voice order, and the described voice command that receives by described a plurality of access devices is handled, and makes computer can discern described voice command, realizes the function of user speech browsing page.
12. system according to claim 11, wherein, described voice browse device comprises:
Speech recognition engine is used for discerning the user's voice order according to limited grammer, produces the recognition result of corresponding syntactic definition, makes the calculating function understand described user's voice order, produces corresponding text results;
The VoiceXML resolver, be used to receive the text results that described speech recognition engine produces, obtain the described profile of VoiceXML script by the Http procotol, resolve described profile, explain wherein each sign, produce control commands corresponding, control other parts and carry out corresponding action, and obtain the result, determine execution direction and the sequential flow used according to the result;
Speech synthesis engine is used to handle the order of described VoiceXML resolver, and text conversion is become voice document or audio data stream, perhaps play-overs the voice document that records in advance or plays to described voice channel in the mode of stream; And
Voice channel, be used for the transmission channels of the audio data signal that produces at the speech data signal of described voice browse device transmission user with by described Compositing Engine, it connects physically voice collecting and playback equipment, the phonetic entry end of described speech recognition engine and the speech output end of described speech synthesis engine.
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| CNB2006100005335A CN100558130C (en) | 2006-01-09 | 2006-01-09 | A kind of unified system that inserts of multimedia that realizes |
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| CNB2006100005335A CN100558130C (en) | 2006-01-09 | 2006-01-09 | A kind of unified system that inserts of multimedia that realizes |
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| CN100558130C true CN100558130C (en) | 2009-11-04 |
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Families Citing this family (11)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN102143185B (en) * | 2011-03-31 | 2015-11-25 | 北京经纬恒润科技有限公司 | Data transmission method and data transmission device |
| CN102438086A (en) * | 2011-09-19 | 2012-05-02 | 东南大学 | Intelligent voice system in converged communication and realization method |
| CN102591721A (en) * | 2011-12-30 | 2012-07-18 | 北京新媒传信科技有限公司 | Method and system for distributing thread execution task |
| US9485330B2 (en) | 2012-07-30 | 2016-11-01 | Tencent Technology (Shenzhen) Company Limited | Web browser operation method and system |
| CN103577444B (en) * | 2012-07-30 | 2017-04-05 | 腾讯科技（深圳）有限公司 | A kind of method and system of manipulation browser |
| CN103795647A (en) * | 2012-11-01 | 2014-05-14 | 鼎点视讯科技有限公司 | Data acquisition method, data collector and data acquisition system |
| CN103714156A (en) * | 2013-12-26 | 2014-04-09 | 乐视网信息技术（北京）股份有限公司 | Video data resource adaptation method and system thereof |
| CN103761319A (en) * | 2014-01-28 | 2014-04-30 | 顾洪代 | Speech recording and playing device capable of being implanted into electronic terminal and method thereof |
| CN106375337B (en) * | 2016-09-30 | 2019-12-06 | 杭州迪普科技股份有限公司 | Message interaction method and device based on multithreading |
| CN108228338B (en) * | 2016-12-22 | 2019-06-11 | 视联动力信息技术股份有限公司 | A kind of view networked resources management method and system |
| CN106911703B (en) * | 2017-03-08 | 2020-01-07 | 北京中交创新投资发展有限公司 | Method and system for building unified interface platform |
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