CN100428692C - Method for determining customer service equipment - Google Patents

Method for determining customer service equipment Download PDF

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Publication number
CN100428692C
CN100428692C CNB2006100349732A CN200610034973A CN100428692C CN 100428692 C CN100428692 C CN 100428692C CN B2006100349732 A CNB2006100349732 A CN B2006100349732A CN 200610034973 A CN200610034973 A CN 200610034973A CN 100428692 C CN100428692 C CN 100428692C
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Prior art keywords
service equipment
domain information
device domain
node
user
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Expired - Fee Related
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CNB2006100349732A
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CN1870534A (en
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张涛
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Huawei Technologies Co Ltd
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Huawei Technologies Co Ltd
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Abstract

The present invention discloses a method for determining a user service device, which is applied to a communication system comprising a user and the user service device. The method for determining a user service device comprises the steps that information of a device domain is obtained; a mark of the device domain of the user is obtained; the user service device is determined according to the mark of the device domain of the user and the information of the device domain. In the proposal of the present invention, the information of the device domain and user data are separated; thus, the information of the service device can be conveniently modified, and only the domain information needs to be modified as a single without need of modifying the user data; thus, the maintenance workload is greatly reduced, the maintainability of the device is enhanced, and the maintenance cost is lowered. In the proposal of the present invention, the user data does not need to contain specific information of the service device, and the resources which the user data occupies is reduced, which contributes to raising the number of users who use the device.

Description

Determine the method for customer service equipment
Technical field
The present invention relates to network communication field, specifically, relate to a kind of method of definite customer service equipment.
Background technology
In existing IMS (IP multimedia system) communication network, the user contracting data centralized configuration comprises user's CCF (Charging Collection Function equipment), user's AS (application server) etc. in the user contracting data on HSS (home subscriber server) equipment.When the user registered on CSCF (CCF equipment), CSCF went up the subscription data of inquiring user from HSS.Session services for example when the user enjoys communication service, CSCF sends to CCF in the user contracting data with user's charge information, thereby finishes the charging to the user.Call signaling of user etc. is forwarded to application server to be finished to the user signatory business is provided.
As shown in Figure 1, because the high reliability request of communication network.The user generally has two CCF to provide the charging information collecting business for it, and two CCF back up mutually.For AS, also might there be two AS to backup each other, for the user provides communication service.
Prior art generally is when the subscription data of configure user, and configure user is main with CCF and standby CCF simultaneously, the main AS and the standby AS of using of each business.
When CSCF inquiring user data, HSS returns main with CCF and standby CCF, and each business is main with AS and standby AS.CSCF preserves user's data, when this user's main CCF fault, uses the CCF of backup to finish user's charging information collecting.When main AS fault, use standby AS to continue to provide professional to the user.
Some defectives below present this implementation exists:
If network configuration changes, as increasing by a station server, when reducing by a station server or revising the sign (as domain name or address) of a station server, all customer data that relates to this server all will be made amendment, under the many situations of number of users, maintenance workload is very big.
If the active and standby of two servers changed (as becoming standby CCF main with CCF with relation, standby CCF is become the main CCF that uses), or change alternate manner into, for example equipment room is realized polling, same all user data all need to upgrade, and to be modified as alternate manner, also need to revise the interface protocol of IMS equipment room.A kind of mode of every expansion in the future may just need to upgrade IMS equipment room interface protocol.
Each user will preserve host apparatus name and alternate device name now in addition, the resource that user data takies is huge, if three mutually redundant words of equipment, each user needs to expand the second alternate device information so, so just needs a large amount of space of consumption.
Summary of the invention
The method that the objective of the invention is to a kind of definite customer service equipment to improve the maintainability of equipment, reduces maintenance cost.
For this reason, technical scheme of the present invention is as follows:
A kind of method of definite customer service equipment, this method are applied to include in the communication system of user and customer service equipment, may further comprise the steps:
Obtain Device Domain information, described Device Domain information comprises the Device Domain sign and identifies at least one corresponding device identification with described Device Domain;
Obtain described user's Device Domain sign;
Device Domain sign and described Device Domain information according to described user are determined customer service equipment, and described customer service equipment is the equipment that a device identification corresponding with described user's Device Domain sign represented.
Described Device Domain sign and described Device Domain information according to described user determines that customer service equipment specifically may further comprise the steps:
Search Device Domain information according to described user's Device Domain sign and obtain at least one device identification corresponding with this subscriber equipment domain identifier;
The equipment of selecting a device identification representative in described at least one device identification is as customer service equipment.
Described Device Domain information also comprises the selection strategy of described device identification.
Described Device Domain sign and described Device Domain information according to described user determines that customer service equipment specifically may further comprise the steps:
Search at least one the corresponding device identification of Device Domain sign that Device Domain information obtains this user and the selection strategy of described device identification according to described user's Device Domain sign;
Determine that according to described selection strategy the equipment of a device identification representative in described at least one device identification is as customer service equipment.
Comprise also in the described communication system that service equipment determines node and Device Domain information management node, described method is determined to use in the node at described service equipment, and the described Device Domain information of obtaining specifically comprises:
Described service equipment determines that node is to described Device Domain information management node requesting service domain information;
Device Domain information management node sends to service equipment with Device Domain information and determines node;
Service equipment determines that node receives the Device Domain information that obtains.
Comprise also in the described communication system that service equipment determines node and Device Domain information management node, described method is determined to use in the node at described service equipment, and the described Device Domain information of obtaining specifically comprises:
Described Device Domain information management node sends to described service equipment with Device Domain information and determines node;
Service equipment determines that node receives the Device Domain information that obtains.
Described service equipment determines that node receives when obtaining Device Domain information, if described Device Domain information exists, then covers old Device Domain information with the Device Domain information of newly receiving.
Described service equipment determines that node is call control device CSCF, and described Device Domain information management node is home subscriber server HSS.
Comprise also in the described communication system that service equipment determines node and user data management node, described method is determined to use in the node at described service equipment, and the described customer service equipment domain identifier that obtains specifically comprises:
Described service equipment determines that node is to described user data management node request user data;
Described user data management node sends to service equipment with user data and determines node, comprises at least one service equipment domain identifier of described user in the described user data;
Described service equipment determines that node receives described user data, obtains corresponding service equipment domain identifier.
Described service equipment determines that node is call control device CSCF, and described user data management node is home subscriber server HSS.
Described customer service equipment comprises charging collecting device CCF and/or application server AS.
Technical scheme of the present invention has following beneficial effect:
Owing among the present invention program Device Domain information is separated with user data, make that modification service equipment information is very convenient, only need to revise separately domain information and get final product, do not need to revise user data, maintenance workload is significantly reduced, improved the maintainability of equipment, reduce maintenance cost.User data need not comprise concrete service equipment information among the present invention program, has reduced the resource that user data takies, and helps improving the number of users of equipment.In the preferred version of the present invention, domain information can comprise abundanter information such as selection strategy, and is easier during expansion, do not need to revise the interface protocol of equipment room.
Description of drawings
Fig. 1 is an IMS schematic network structure in the prior art;
Fig. 2 is the flow chart among the present invention;
Fig. 3 is IMS schematic network structure among the present invention;
Fig. 4 is the flow chart of the embodiment of the invention.
Embodiment
The present invention has introduced the notion of Device Domain, uses the Device Domain sign in the user data, and does not directly comprise concrete service equipment, and concrete service equipment information is put into Device Domain information, carries out index by the Device Domain sign.As shown in Figure 2, when needs are determined concrete customer service equipment, determine customer service equipment by carrying out following step:
S10, obtain Device Domain information;
S11, obtain user's Device Domain sign;
S12, determine customer service equipment according to user's Device Domain sign and Device Domain information.
So just user data is separated with concrete service equipment, make that modification service equipment information is very convenient, only needing to revise separately domain information gets final product, do not need updating user data, maintenance workload is significantly reduced, improved the flexibility of data configuration, be easy to revise, be easy to expansion, be easy to safeguard.Owing to do not need to comprise the information of the service equipment of big measuring in the user data, reduced the resource that user data takies.
Device Domain information wherein can include only one or more device identifications; Also can comprise the selection strategy between the equipment, as active and standby, polling etc., service equipment determines that it is that the user serves that node can be selected suitable device according to selection strategy, as when selecting strategy to be polling, service equipment determines that node can select several equipment successively, realizes load sharing between several equipment; Can further include some specifying informations of each equipment, such as authentication parameter when this equipment is set up agreement and is connected etc.
Following table is an example of Device Domain information.
The Device Domain sign Selection strategy Equipment 1 sign Equipment 2 signs
Territory 1 Active and standby Equipment a Equipment b
Territory 2 Polling Equipment c Equipment d
Device Domain information can be determined local configuration in the node at each service equipment, and at this moment, service equipment determines that node can directly acquire Device Domain information from the local data configuration; Device Domain information also can be that service equipment determines that node comes in from external load, as load a file that comprises Device Domain information, after all service equipments determined that node all loads this document, then all service equipments determined that node has all obtained consistent Device Domain information; Device Domain information also can be centralized configuration in a service equipment domain information management node, is distributed to each service equipment then and determines in the node, and this mode is more favourable for the more catenet of node.The distribution of Device Domain information can be according to request ways of distribution, initiatively ways of distribution or both combinations.
Step according to the request ways of distribution is as follows:
S20, service equipment determine that node is to Device Domain information management node requesting service domain information;
Service equipment determines that node can ask all devices domain information, also can only ask some Device Domain sign corresponding equipment domain information.
S21, Device Domain information management node send to service equipment with Device Domain information and determine node;
S22, service equipment determine that node receives the Device Domain information that obtains.
Initiatively the step of ways of distribution is as follows:
S30, Device Domain information management node send to service equipment with Device Domain information and determine node;
S31, service equipment determine that node receives the Device Domain information that obtains.
When the Device Domain information updating, Device Domain information management node can send to service equipment once more with Device Domain information after upgrading and determine node, when service equipment determines that node receives new Device Domain information, cover already present Device Domain information with the Device Domain information of newly receiving.After all service equipments determined that node all receives new Device Domain information, the Device Domain information of whole network promptly obtained upgrading.Certainly, service equipment determines that node also can cover original Device Domain information with new Device Domain information then to this node of Device Domain information management node request existing device domain information, realizes the renewal of Device Domain information.
Domain information can comprise abundanter information such as selection strategy in the above method, and is easier during expansion, and do not need to revise the interface protocol of equipment room.
And user's Device Domain sign can be directly user's Device Domain sign to be passed to service equipment to determine node when requiring service equipment to determine that node is determined service equipment; Also can be to determine that by service equipment node obtains from user data, certainly, the user data here comprises this user's service equipment domain identifier, because a user's of service equipment has a variety of, can comprise a plurality of Device Domain signs in the user data, this moment, service equipment determined that node also will obtain the corresponding equipment domain identifier according to concrete COS.Following table is an example of user data:
User ID The counting equipment domain identifier Professional 1 Device Domain sign Professional 2 Device Domain sign Professional 3 Device Domain sign
The user 1 Device Domain a Device Domain b Device Domain c Device Domain d
The user 2 Device Domain e Device Domain b Device Domain f Do not have
User data can be determined local configuration in the node at service equipment, also can be centralized configuration in the user data management node, is distributed to service equipment then and determines in the node.Ways of distribution also can be according to request ways of distribution, initiatively ways of distribution or both combinations, and is similar substantially with the distribution method of the said equipment domain information, below is that example is carried out brief description with the step according to the request ways of distribution:
S40, service equipment determine that node is to user data management node request user data;
S41, described user data management node send to service equipment with user data and determine node, comprise at least one service equipment domain identifier of this user in the described user data;
S42, described service equipment determine that node receives described user data, obtains the service equipment domain identifier.
Method of the present invention can be applied in the every field of communication network, below is example with CSCF in the IMS network, illustrates that CSCF determines an execution mode of a user's service equipment.
As shown in Figure 3, in the present embodiment, application server AS 1 and AS2 are arranged in the network, also have accounting server CCF1 and CCF2, Device Domain information centralized configuration in HSS, user data is centralized configuration in HSS also, and Device Domain information is specially:
The CCF territory comprises CCF1, CCF2, active/standby mode, and CCF1 master uses, CCF2 is standby;
The AS territory comprises AS1, AS2, polling.
User data is specially:
User a, the counting equipment territory of user a is the CCF territory, the application apparatus territory of user a is the AS territory.
CSCF carries out following steps and determines service equipment in the call of user a.
S50, HSS send to CSCF with Device Domain information;
Start and set up after agreement is connected with HSS at CSCF, HSS sends to CSCF with the said equipment domain information;
S51, CSCF receiving equipment domain information;
CSCF receives the said equipment domain information, and preserves;
S52, CSCF ask user data to HSS;
User a starts shooting and to the CSCF registration, CSCF is to the data of HSS request user a;
S53, HSS send user data to CSCF;
HSS sends to service equipment with the data of user a and determines node, comprises counting equipment domain identifier CCF, the application apparatus domain identifier AS of user a;
S54, CSCF receiving subscriber data;
CSCF receives the data of described user a, and preserves;
S55, CSCF obtain the subscriber equipment domain identifier;
When user a made a call the described application of request, after CSCF received call request, the counting equipment domain identifier that obtains user a from user data was that CCF, application apparatus domain identifier are AS;
S56, CSCF determine service equipment according to Device Domain sign and Device Domain information.
Find CCF territory corresponding equipment domain information to be in the CSCF slave unit domain information: the CCF territory comprises CCF1, CCF2, active/standby mode, and CCF1 master uses, CCF2 is standby; If this moment, CCF1 was in upstate, determine that then counting equipment is CCF1, issues CCF1 with the charge information of user a; If this moment, CCF1 was unavailable, CCF2 can use, and determines that then counting equipment is CCF2, and the charge information of user a is issued CCF2;
Find AS territory corresponding equipment domain information to be in the CSCF slave unit domain information: the AS territory comprises AS1, AS2, polling; If also do not selected the equipment in AS territory this moment, or the equipment that selected last time is AS2, and AS1 can use, and determines that application apparatus is AS1, issues AS1 with the application request of user a; If selecting AS1 last time is service equipment, then, then select the service equipment of AS2 as user a because selection strategy is a polling, the application request of user a is issued AS2, this moment, AS2 should be available certainly.
When network configuration changes, withdraw from service as application server AS 2, when increasing a station server AS3 newly respective service being provided, only need on HSS, revise domain information, the AS territory is revised as comprises AS1, AS3, polling.HSS is handed down to CSCF with domain information then, after CSCF upgrades domain information, just can not select AS2 when determining application server once more.
The above; only for the preferable embodiment of the present invention, but protection scope of the present invention is not limited thereto, and anyly is familiar with those skilled in the art in the technical scope that the present invention discloses; the variation that can expect easily or replacement all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection range of claim.

Claims (11)

1, a kind of method of definite customer service equipment, this method are applied to include in the communication system of user and customer service equipment, it is characterized in that, may further comprise the steps:
Obtain Device Domain information, described Device Domain information comprises the Device Domain sign and identifies at least one corresponding device identification with described Device Domain;
Obtain described user's Device Domain sign;
Device Domain sign and described Device Domain information according to described user are determined customer service equipment, and described customer service equipment is the equipment that a device identification corresponding with described user's Device Domain sign represented.
2, method according to claim 1 is characterized in that, described Device Domain sign and described Device Domain information according to described user determines that customer service equipment specifically may further comprise the steps:
Search Device Domain information according to described user's Device Domain sign and obtain at least one device identification corresponding with this subscriber equipment domain identifier;
The equipment of selecting a device identification representative in described at least one device identification is as customer service equipment.
3, method according to claim 1 is characterized in that, described Device Domain information also comprises the selection strategy of described device identification.
4, method according to claim 3 is characterized in that, described Device Domain sign and described Device Domain information according to described user determines that customer service equipment specifically may further comprise the steps:
Search at least one the corresponding device identification of Device Domain sign that Device Domain information obtains this user and the selection strategy of described device identification according to described user's Device Domain sign;
Determine that according to described selection strategy the equipment of a device identification representative in described at least one device identification is as customer service equipment.
5, method according to claim 1, it is characterized in that, comprise also in the described communication system that service equipment determines node and Device Domain information management node, described method is determined to use in the node at described service equipment, and the described Device Domain information of obtaining specifically comprises:
Described service equipment determines that node is to described Device Domain information management node requesting service domain information;
Device Domain information management node sends to service equipment with Device Domain information and determines node;
Service equipment determines that node receives the Device Domain information that obtains.
6, method according to claim 1, it is characterized in that, comprise also in the described communication system that service equipment determines node and Device Domain information management node, described method is determined to use in the node at described service equipment, and the described Device Domain information of obtaining specifically comprises:
Described Device Domain information management node sends to described service equipment with Device Domain information and determines node;
Service equipment determines that node receives the Device Domain information that obtains.
7, method according to claim 6 is characterized in that, described service equipment determines that node receives when obtaining Device Domain information, if described Device Domain information exists, then covers old Device Domain information with the Device Domain information of newly receiving.
According to claim 5,6 or 7 described methods, it is characterized in that 8, described service equipment determines that node is call control device CSCF, described Device Domain information management node is home subscriber server HSS.
9, method according to claim 1, it is characterized in that, comprise also in the described communication system that service equipment determines node and user data management node, described method is determined to use in the node at described service equipment, and the described customer service equipment domain identifier that obtains specifically comprises:
Described service equipment determines that node is to described user data management node request user data;
Described user data management node sends to service equipment with user data and determines node, comprises at least one service equipment domain identifier of described user in the described user data;
Described service equipment determines that node receives described user data, obtains corresponding service equipment domain identifier.
10, method according to claim 9 is characterized in that, described service equipment determines that node is call control device CSCF, and described user data management node is home subscriber server HSS.
11, method according to claim 1 is characterized in that, described customer service equipment comprises charging collecting device CCF and/or application server AS.
CNB2006100349732A 2006-04-09 2006-04-09 Method for determining customer service equipment Expired - Fee Related CN100428692C (en)

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CN100428692C true CN100428692C (en) 2008-10-22

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Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1997023831A1 (en) * 1995-12-22 1997-07-03 Intel Corporation Method and apparatus for managing a computer network
CN1549501A (en) * 2003-05-13 2004-11-24 中兴通讯股份有限公司 Distributed central management method for special shaped network equipment in distributing network environment
CN1558603A (en) * 2004-01-17 2004-12-29 港湾网络有限公司 Integrated net element management system and handling method thereof
EP1551144A1 (en) * 2003-12-31 2005-07-06 France Telecom System, method and apparatus for providing multimedia communications services
CN1655546A (en) * 2004-02-10 2005-08-17 华为技术有限公司 Method for abating interface loads of Home Subscriber Servers (HSS)

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1997023831A1 (en) * 1995-12-22 1997-07-03 Intel Corporation Method and apparatus for managing a computer network
CN1549501A (en) * 2003-05-13 2004-11-24 中兴通讯股份有限公司 Distributed central management method for special shaped network equipment in distributing network environment
EP1551144A1 (en) * 2003-12-31 2005-07-06 France Telecom System, method and apparatus for providing multimedia communications services
CN1558603A (en) * 2004-01-17 2004-12-29 港湾网络有限公司 Integrated net element management system and handling method thereof
CN1655546A (en) * 2004-02-10 2005-08-17 华为技术有限公司 Method for abating interface loads of Home Subscriber Servers (HSS)

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