CN100413293C - A method of automatic instant message reply - Google Patents

A method of automatic instant message reply Download PDF

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Publication number
CN100413293C
CN100413293C CNB2003101210865A CN200310121086A CN100413293C CN 100413293 C CN100413293 C CN 100413293C CN B2003101210865 A CNB2003101210865 A CN B2003101210865A CN 200310121086 A CN200310121086 A CN 200310121086A CN 100413293 C CN100413293 C CN 100413293C
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China
Prior art keywords
message
instant message
automatically
imps
function
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Expired - Fee Related
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CNB2003101210865A
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CN1633112A (en
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牟伦见
乔杉
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Huawei Technologies Co Ltd
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Huawei Technologies Co Ltd
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Abstract

The present invention relates to an automatic instant message replying method. A message receiver sets the subscription of an automatic replying function and automatic replying contents at a server side of the instant message and presence service (IMPS); a message transmitter sends an instant message to an IMPS server which first queries whether the message receiver subscribes to the automatic replying function; when the message receiver subscribes to the automatic replying function, the IMPS server sends the automatic replying contents back to the message transmitter by means of an instant message. The automatic replying function can also be realized by an IMPS client end, and an IMPS subscriber sets the subscription of the automatic replying function and the automatic replying contents, which are saved at the client end. The present invention overcomes the deficiency that the waste of time and efficiency is caused when the instant message can not or is not replied in time, and has the advantages of saved time of the subscriber and enhanced work efficiency.

Description

A kind of method that automatically replies instant message
Technical field
The present invention relates to communication technical field, relate in particular to a kind of method that automatically replies instant message.
Background technology
IMPS (Instant Messaging and Presence Service, instant message and have an attribute business) be by OMA (Open Mobile Alliance, be Open Mobile Alliance) IMPS working group research and application framework and the standard that provides, mainly comprise professional and IM (Instant Messaging, the instant message) business of Presence (having attribute).IMPS allows mobile device user to transfer immediate news to mobile phone, PDA (personal digital assistant) and computer and other equipment that meets the IMPS standard, different with present text message is it people from by freeing the telephone talk, make them can carry out talk based on computer.
Presence is user's dynamic change, can be used for showing the oneself, shares information and service control by the state that other people know, its essence comprises two aspects: my state can be known that I can know other people state by other people.Presence information comprises individual and the availability of terminal, messaging parameter, terminal capabilities, current behavior and positional information etc.
The individual that IM is based on Presence is to individual and the individual information series business to group, and IMPS user can transmit various information based on text or multimedia form immediately by IM.Instant messages (IM) transmission has become one of most popular internet, applications on the PC desktop computer, and it makes the user can send real-time text information, creates online chat room etc.
Be illustrated in figure 1 as the professional networking schematic diagram of IMPS, the IMPS server provides the equipment of IMPS service, IMPS user can pass through portable terminal, also can sign in on the IMPS server by the PC terminal, preserved all Presence attributes of user on the IMPS server, the user also can real-time update its leave Presence attribute on the IMPS server in.IM message between the user is transmitted by the IMPS server, and IMPS user can be the personal user, also can be service provider (SP).
In existing instant messaging, the recipient in some cases (such as just in session or drive), possibly can't give a response at once to the message that receives, and transmit leg can think that message issued the other side and await a response, thus caused affecting adversely of time and efficient.And under some situation, message acceptance side does not need the message of receiving is made different responses one by one, such as, when the user uses IM message to service provider SP ordering services, the content that SP can be receiveed the response can all be " thank and use " or " not open-minded temporarily ", and in the existing instant messaging this class message is not in time replied, and causes the user to carry out unnecessary wait, waste the time, reduced operating efficiency.
Summary of the invention
Technical problem to be solved by this invention is: overcome in the existing instant messaging, the deficiency of time of being caused when instant message can't or in time not replied and efficient waste, a kind of method that automatically replies instant message is provided, thereby saves user time, increase work efficiency.
The present invention solves the problems of the technologies described above the technical scheme that is adopted to be:
This method that automatically replies instant message may further comprise the steps:
A, message receiver are at instant message and exist attribute business (IMPS) server end that the own current content that automatically replies function and automatically reply of whether opening is set;
B, message sender transfer immediate news on the IMPS server, and whether the query messages recipient of IMPS server elder generation has opened and automatically replied function, if open, then give message sender with automatic reply content by the instant message loopback.
Described message sender or recipient are portable terminal, PC terminal or service provider's terminal.
Among the described step B, in the time of on message sender transfers immediate news the IMPS server, the IMPS server is transmitted to message receiver according to being provided with in advance with this instant message or does not transmit.
Message receiver is provided with the own current content that automatically replies function and automatically reply of whether opening at the IMPS server end by there being attribute (Presence).
Among the described step B, do not automatically reply function if open, then the instant message that message sender is sent is forwarded to message receiver.
With the corresponding a kind of method that automatically replies instant message of said method, may further comprise the steps:
A, message receiver are provided with the own current content that automatically replies function and automatically reply of whether opening in client;
B, the message sender message receiver that transfers immediate news, whether message receiver inquiry local terminal has been opened and has been automatically replied function, if open, then gives message sender with automatic reply content by the instant message loopback.
Described message sender or recipient are portable terminal, PC terminal or service provider's terminal.
Instant message between described message sender and the message receiver is transmitted by the IMPS server.
Among the described step b, do not automatically reply function, then do not reply if open.
Beneficial effect of the present invention is: the invention provides a kind of method that automatically replies instant message, utilize the present invention, the IMPS server can automatically reply instant message, and the content that whether automatically replies instant message and answer can be used as user's Presence property store on the IMPS server.The IMPS client also can automatically reply instant message, and the IMPS client can be deposited the setting option that whether automatically replies instant message and reply content.No matter realize, realize in client that still the user can on-the-fly modify the content that whether automatically replies instant message and in time reply in service end.
The present invention has overcome the time of being caused when instant message can't or in time do not replied and the deficiency of efficient waste, by the present invention, any people of getting in touch with it of wanting is given in the message content immediate feedback that the IMPS business can customize the user in advance, the function that has realized being similar to phone automatic-answering back device machine and automatically replied mail, can be applied in the personal user, also can be applied to SP, perhaps such as in the public activities such as IM ballot, save user's time, improved operating efficiency.
Description of drawings
Fig. 1 is an IMPS service groups web frame schematic diagram;
Fig. 2 realizes changeing before instant message is not and automatically replying business process map for service end of the present invention;
Fig. 3 realizes the preceding commentaries on classics of instant message and automatically replies business process map for service end of the present invention;
Fig. 4 realizes that for client of the present invention instant message automatically replies business process map.
Embodiment
With embodiment the present invention is described in further detail with reference to the accompanying drawings below:
The invention provides a kind of mechanism that automatically replies instant message, the information that makes the IM business recipient can be customized in advance feeds back to transmit leg automatically by instant message, when starts the message content that automatically replies function and answer and all can freely be customized by the user.
The present invention allows IMPS user by the Presence attribute the own current content that automatically replies function and automatically reply of whether opening to be set, and this Presence attribute can be new the establishment, also can utilize original existing Presence attribute.Like this, when IMPS server forwards IM message, can inquire about message receiver earlier and whether open and automatically reply function, if open, then no longer transmit this message, but give transmit leg by the loopback of IM message user's automatic reply content.
Being illustrated in figure 2 as service end of the present invention and realizing changeing before instant message is and automatically replying business process map, all is that domestic consumer is an example with the receiving-transmitting sides of IM message, and flow process is as follows:
A1, user two do not want to be bothered by anyone (such as removing meeting) from current, so revise the attribute that automatically replies of oneself, open and automatically reply function, revise automatic reply content (such as changing into: " I am now just in session; approximately will arrive 10 points, Do not disturb in the meantime ") simultaneously;
A2, user one send IM message to user two, and message is sent to earlier on the IMPS server;
A3, IMPS server are checked user two the attribute that automatically replies, discovery user two has opened and has automatically replied function, so the IMPS server is no longer transmitted this message and given user two, but IM message of loopback is given user one, and message content is user two a automatic reply content.User one understands user's two current can't communicating with oneself after receiving this message like this, will wait until after user two has time always and get in touch with it.
Above-mentioned steps does not automatically reply function if discovery user two opens, and then the IMPS server is forwarded to user two with the instant message that user one sends.
Being illustrated in figure 3 as service end of the present invention realizes the preceding commentaries on classics of instant message and automatically replies business process map, originating party with IM message is a domestic consumer, the debit is that service provider (SP) is example, after IMPS discovering server user opens and automatically replies function, change IM message still, send after having transmitted again and automatically reply message, flow process is as follows:
B1, service provider revise the attribute that automatically replies of oneself, open to automatically reply function, and revise automatic reply content (such as changing into: " thanking you to use the service of our company ");
B2, user one want to order the service that this SP provides, and send order message to SP, and message is sent to earlier on the IMPS server;
B3, IMPS server are forwards SP, and SP has received this and ordered requirement;
B4, IMPS server are checked the attribute that automatically replies of SP, discovery SP has opened and has automatically replied function, so IM message of loopback is given user one, message content is the automatic reply content (as: " thanking you to use the service of our company ") of SP, user one just knows that SP has received the requirement of ordering of oneself after receiving this message like this.
Be illustrated in figure 4 as client of the present invention and realize that instant message automatically replies business process map, automatically replying function also can be realized by the IMPS client, IMPS user is provided with whether open the content that automatically replies function and automatically reply on the IMPS client, these setting options are stored on client rather than the IMPS server.Automatic reply content can be fixed, and also can be dynamically updated by client, can realize automatically replying more flexibly function like this.Receiving-transmitting sides with IM message all is that domestic consumer is an example, and flow process is as follows:
C1, user two do not want to be bothered by anyone (such as going the working of driving) from current, so automatically reply function on the unlatching client, revise automatic reply content (such as changing into: " I am rushing on the road of company now, and 9 o'clock please don't be got in touch me before this to company ") simultaneously;
C2, user one send IM message to user two, and message is sent to earlier on the IMPS server;
C3, IMPS server are given user two forwards;
C4, user's two client terminal to discover local terminal has been opened and has been automatically replied function, so IM message of loopback is given user one, message content is the automatic reply content that is kept on user's two clients; If do not open and automatically reply function, then do not reply;
C5, IMPS server are transmitted to user one with echo message, and user one will understand user's two current can't communicating with oneself after receiving this message like this.
Utilize the present invention, the IMPS server can automatically reply instant message, and the content that whether automatically replies instant message and answer can be used as user's Presence property store on the IMPS server.The IMPS client also can automatically reply instant message, and the IMPS client can be deposited the content that whether automatically replies instant message and answer.No matter realize, realize in client that still the user can on-the-fly modify the content that whether automatically replies instant message and in time reply in service end.
By the present invention, any people of getting in touch with it of wanting is given in the message content immediate feedback that the IMPS business can customize the user in advance, the function that has realized being similar to phone automatic-answering back device machine and automatically replied mail, can be applied in the personal user, also can be applied to SP, perhaps, saved user's time, improved operating efficiency such as in the public activities such as IM ballot.

Claims (5)

1. a method that automatically replies instant message is characterized in that, may further comprise the steps:
A, message receiver are at instant message and exist the professional IMPS server end of attribute that the own current content that automatically replies function and automatically reply of whether opening is set;
B, message sender transfer immediate news on the IMPS server, and whether the query messages recipient of IMPS server elder generation has opened and automatically replied function, if open, then give message sender with automatic reply content by the instant message loopback.
2. the method that automatically replies instant message according to claim 1 is characterized in that: described message sender or recipient are portable terminal, PC terminal or service provider's terminal.
3. the method that automatically replies instant message according to claim 1 and 2, it is characterized in that: among the described step B, in the time of on message sender transfers immediate news the IMPS server, the IMPS server is transmitted to message receiver according to being provided with in advance with this instant message or does not transmit.
4. the method that automatically replies instant message according to claim 3 is characterized in that: message receiver is provided with the own current content that automatically replies function and automatically reply of whether opening at the IMPS server end by there being attribute Presence.
5. the method that automatically replies instant message according to claim 1 is characterized in that: among the described step B, do not automatically reply function if open, then the instant message that message sender is sent is forwarded to message receiver.
CNB2003101210865A 2003-12-24 2003-12-24 A method of automatic instant message reply Expired - Fee Related CN100413293C (en)

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Families Citing this family (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN100438511C (en) * 2005-09-16 2008-11-26 腾讯科技(深圳)有限公司 Method and system for automatic feed backing according to time slot in immediate communication
CN100454908C (en) * 2006-04-21 2009-01-21 华为技术有限公司 Instant message service processing method and service system
CN101141270B (en) * 2006-09-05 2010-05-12 阿里巴巴集团控股有限公司 Method and system for instant communication software client terminal to customize robot
CN101202953B (en) * 2006-12-15 2010-10-20 华为技术有限公司 Method and system of shortcut reversion
CN109379272B (en) * 2018-10-23 2021-08-13 深圳市中科明望通信软件有限公司 Information processing method, server and computer readable storage medium
CN110784393A (en) * 2019-10-25 2020-02-11 上海连尚网络科技有限公司 Automatic message reply method and device

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US20020155826A1 (en) * 2000-03-06 2002-10-24 Robinson B. Alex Facilitating instant messaging outside of user-defined buddy group in a wireless and non-wireless environment
US20030120732A1 (en) * 2001-12-20 2003-06-26 Jeffrey Couts System and method for responding to a communication message with a canned reply

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Publication number Priority date Publication date Assignee Title
US20020155826A1 (en) * 2000-03-06 2002-10-24 Robinson B. Alex Facilitating instant messaging outside of user-defined buddy group in a wireless and non-wireless environment
US20030120732A1 (en) * 2001-12-20 2003-06-26 Jeffrey Couts System and method for responding to a communication message with a canned reply

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