CA3182191A1 - Methode et dispositif d'inspection de la qualite vocale, materiel informatique et support de stockage - Google Patents
Methode et dispositif d'inspection de la qualite vocale, materiel informatique et support de stockageInfo
- Publication number
- CA3182191A1 CA3182191A1 CA3182191A CA3182191A CA3182191A1 CA 3182191 A1 CA3182191 A1 CA 3182191A1 CA 3182191 A CA3182191 A CA 3182191A CA 3182191 A CA3182191 A CA 3182191A CA 3182191 A1 CA3182191 A1 CA 3182191A1
- Authority
- CA
- Canada
- Prior art keywords
- keyword
- text
- matching
- type
- obtaining
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000007689 inspection Methods 0.000 title claims abstract description 120
- 238000000034 method Methods 0.000 title claims abstract description 60
- 239000012634 fragment Substances 0.000 claims abstract description 46
- 238000012545 processing Methods 0.000 claims abstract description 16
- 230000011218 segmentation Effects 0.000 claims abstract description 16
- 238000005070 sampling Methods 0.000 claims description 113
- 230000008451 emotion Effects 0.000 claims description 25
- 238000004590 computer program Methods 0.000 claims description 17
- 238000000926 separation method Methods 0.000 claims description 15
- 230000007547 defect Effects 0.000 abstract description 6
- 238000010586 diagram Methods 0.000 description 15
- 238000004364 calculation method Methods 0.000 description 14
- 230000008569 process Effects 0.000 description 12
- 238000004891 communication Methods 0.000 description 8
- 230000002996 emotional effect Effects 0.000 description 4
- 238000001514 detection method Methods 0.000 description 3
- 238000005516 engineering process Methods 0.000 description 3
- 238000012552 review Methods 0.000 description 3
- 101150045440 ISP1 gene Proteins 0.000 description 2
- 101100353471 Mus musculus Prss28 gene Proteins 0.000 description 2
- 101100509103 Schizosaccharomyces pombe (strain 972 / ATCC 24843) ish1 gene Proteins 0.000 description 2
- 230000004913 activation Effects 0.000 description 2
- 238000004422 calculation algorithm Methods 0.000 description 2
- 238000011161 development Methods 0.000 description 2
- 230000018109 developmental process Effects 0.000 description 2
- 238000011156 evaluation Methods 0.000 description 2
- 230000010365 information processing Effects 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 238000012549 training Methods 0.000 description 2
- 206010010071 Coma Diseases 0.000 description 1
- 230000001174 ascending effect Effects 0.000 description 1
- 230000009977 dual effect Effects 0.000 description 1
- 239000010200 folin Substances 0.000 description 1
- 230000006870 function Effects 0.000 description 1
- 239000000463 material Substances 0.000 description 1
- 239000010813 municipal solid waste Substances 0.000 description 1
- 238000007781 pre-processing Methods 0.000 description 1
- 230000003068 static effect Effects 0.000 description 1
- 230000001360 synchronised effect Effects 0.000 description 1
- 230000008685 targeting Effects 0.000 description 1
Classifications
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L25/00—Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00
- G10L25/48—Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00 specially adapted for particular use
- G10L25/51—Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00 specially adapted for particular use for comparison or discrimination
- G10L25/60—Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00 specially adapted for particular use for comparison or discrimination for measuring the quality of voice signals
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F40/00—Handling natural language data
- G06F40/20—Natural language analysis
- G06F40/279—Recognition of textual entities
- G06F40/284—Lexical analysis, e.g. tokenisation or collocates
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F40/00—Handling natural language data
- G06F40/30—Semantic analysis
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/08—Speech classification or search
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/26—Speech to text systems
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/28—Constructional details of speech recognition systems
- G10L15/30—Distributed recognition, e.g. in client-server systems, for mobile phones or network applications
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L25/00—Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00
- G10L25/48—Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00 specially adapted for particular use
- G10L25/51—Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00 specially adapted for particular use for comparison or discrimination
- G10L25/63—Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00 specially adapted for particular use for comparison or discrimination for estimating an emotional state
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/08—Speech classification or search
- G10L2015/088—Word spotting
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5175—Call or contact centers supervision arrangements
Landscapes
- Engineering & Computer Science (AREA)
- Health & Medical Sciences (AREA)
- Physics & Mathematics (AREA)
- Audiology, Speech & Language Pathology (AREA)
- Computational Linguistics (AREA)
- Multimedia (AREA)
- Human Computer Interaction (AREA)
- Acoustics & Sound (AREA)
- Theoretical Computer Science (AREA)
- General Health & Medical Sciences (AREA)
- Artificial Intelligence (AREA)
- General Physics & Mathematics (AREA)
- General Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Quality & Reliability (AREA)
- Child & Adolescent Psychology (AREA)
- Hospice & Palliative Care (AREA)
- Psychiatry (AREA)
- Machine Translation (AREA)
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202111360877.8A CN114203200A (zh) | 2021-11-17 | 2021-11-17 | 一种语音质检方法、装置、计算机设备和存储介质 |
| CN202111360877.8 | 2021-11-17 |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CA3182191A1 true CA3182191A1 (fr) | 2023-05-17 |
Family
ID=80647873
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CA3182191A Pending CA3182191A1 (fr) | 2021-11-17 | 2022-11-17 | Methode et dispositif d'inspection de la qualite vocale, materiel informatique et support de stockage |
Country Status (2)
| Country | Link |
|---|---|
| CN (1) | CN114203200A (fr) |
| CA (1) | CA3182191A1 (fr) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN117393003A (zh) * | 2023-12-13 | 2024-01-12 | 广州云趣信息科技有限公司 | 一种基于语义理解的情绪识别方法及系统 |
| CN117594038A (zh) * | 2024-01-19 | 2024-02-23 | 壹药网科技(上海)股份有限公司 | 语音服务改进方法及系统 |
-
2021
- 2021-11-17 CN CN202111360877.8A patent/CN114203200A/zh active Pending
-
2022
- 2022-11-17 CA CA3182191A patent/CA3182191A1/fr active Pending
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN117393003A (zh) * | 2023-12-13 | 2024-01-12 | 广州云趣信息科技有限公司 | 一种基于语义理解的情绪识别方法及系统 |
| CN117393003B (zh) * | 2023-12-13 | 2024-03-15 | 广州云趣信息科技有限公司 | 一种基于语义理解的情绪识别方法及系统 |
| CN117594038A (zh) * | 2024-01-19 | 2024-02-23 | 壹药网科技(上海)股份有限公司 | 语音服务改进方法及系统 |
| CN117594038B (zh) * | 2024-01-19 | 2024-04-02 | 壹药网科技(上海)股份有限公司 | 语音服务改进方法及系统 |
Also Published As
| Publication number | Publication date |
|---|---|
| CN114203200A (zh) | 2022-03-18 |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| EEER | Examination request |
Effective date: 20231019 |
|
| EEER | Examination request |
Effective date: 20231019 |
|
| EEER | Examination request |
Effective date: 20231019 |
|
| EEER | Examination request |
Effective date: 20231019 |