CA3153056A1 - Methode de questions et reponses intelligente, dispositif, ordinateur, materiel et support de stockage - Google Patents
Methode de questions et reponses intelligente, dispositif, ordinateur, materiel et support de stockageInfo
- Publication number
- CA3153056A1 CA3153056A1 CA3153056A CA3153056A CA3153056A1 CA 3153056 A1 CA3153056 A1 CA 3153056A1 CA 3153056 A CA3153056 A CA 3153056A CA 3153056 A CA3153056 A CA 3153056A CA 3153056 A1 CA3153056 A1 CA 3153056A1
- Authority
- CA
- Canada
- Prior art keywords
- questioning
- current user
- statement
- word
- result
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000000034 method Methods 0.000 title claims abstract description 48
- 238000004364 calculation method Methods 0.000 claims abstract description 57
- 238000012545 processing Methods 0.000 claims abstract description 20
- 238000013145 classification model Methods 0.000 claims abstract description 16
- 238000004590 computer program Methods 0.000 claims description 27
- 238000005516 engineering process Methods 0.000 description 8
- 230000008569 process Effects 0.000 description 6
- 238000011161 development Methods 0.000 description 4
- 230000018109 developmental process Effects 0.000 description 4
- 230000000694 effects Effects 0.000 description 4
- 230000006870 function Effects 0.000 description 4
- 238000013473 artificial intelligence Methods 0.000 description 3
- 238000012937 correction Methods 0.000 description 3
- 238000004422 calculation algorithm Methods 0.000 description 2
- 238000013135 deep learning Methods 0.000 description 2
- 238000010801 machine learning Methods 0.000 description 2
- 206010063385 Intellectualisation Diseases 0.000 description 1
- 238000004458 analytical method Methods 0.000 description 1
- 230000008859 change Effects 0.000 description 1
- 238000004891 communication Methods 0.000 description 1
- 238000010276 construction Methods 0.000 description 1
- 238000010586 diagram Methods 0.000 description 1
- 230000003203 everyday effect Effects 0.000 description 1
- 230000006872 improvement Effects 0.000 description 1
- 238000003058 natural language processing Methods 0.000 description 1
- 230000003287 optical effect Effects 0.000 description 1
- 238000007781 pre-processing Methods 0.000 description 1
- 238000000746 purification Methods 0.000 description 1
- 230000003252 repetitive effect Effects 0.000 description 1
- 238000012216 screening Methods 0.000 description 1
- 230000011218 segmentation Effects 0.000 description 1
- 238000012546 transfer Methods 0.000 description 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
- G06F16/33—Querying
- G06F16/332—Query formulation
- G06F16/3329—Natural language query formulation or dialogue systems
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
- G06F16/35—Clustering; Classification
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
- G06F16/36—Creation of semantic tools, e.g. ontology or thesauri
- G06F16/367—Ontology
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F40/00—Handling natural language data
- G06F40/20—Natural language analysis
- G06F40/279—Recognition of textual entities
- G06F40/284—Lexical analysis, e.g. tokenisation or collocates
Landscapes
- Engineering & Computer Science (AREA)
- Theoretical Computer Science (AREA)
- Physics & Mathematics (AREA)
- General Engineering & Computer Science (AREA)
- General Physics & Mathematics (AREA)
- Computational Linguistics (AREA)
- Data Mining & Analysis (AREA)
- Databases & Information Systems (AREA)
- Mathematical Physics (AREA)
- Artificial Intelligence (AREA)
- Human Computer Interaction (AREA)
- Health & Medical Sciences (AREA)
- Audiology, Speech & Language Pathology (AREA)
- General Health & Medical Sciences (AREA)
- Life Sciences & Earth Sciences (AREA)
- Animal Behavior & Ethology (AREA)
- Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
- Electrically Operated Instructional Devices (AREA)
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110304689.7A CN113064980A (zh) | 2021-03-22 | 2021-03-22 | 一种智能问答方法、装置、计算机设备及存储介质 |
| CN202110304689.7 | 2021-03-22 |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CA3153056A1 true CA3153056A1 (fr) | 2022-09-22 |
Family
ID=76562820
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CA3153056A Pending CA3153056A1 (fr) | 2021-03-22 | 2022-03-22 | Methode de questions et reponses intelligente, dispositif, ordinateur, materiel et support de stockage |
Country Status (2)
| Country | Link |
|---|---|
| CN (1) | CN113064980A (fr) |
| CA (1) | CA3153056A1 (fr) |
Families Citing this family (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113705186B (zh) * | 2021-07-22 | 2023-12-22 | 上海原圈网络科技有限公司 | 一种留言语义分析下的自动回复方法和装置 |
| CN113779210A (zh) * | 2021-07-30 | 2021-12-10 | 深圳市思为软件技术有限公司 | 信息介绍方法及相关装置和计算机可读存储介质 |
| CN116226356B (zh) * | 2023-05-08 | 2023-07-04 | 深圳市拓保软件有限公司 | 一种基于nlp的智能客服交互方法及系统 |
| CN117057430B (zh) * | 2023-10-08 | 2024-01-09 | 清华大学 | 基于规则累积的模型推理方法、装置及电子设备 |
Family Cites Families (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110162611B (zh) * | 2019-04-23 | 2021-03-26 | 苏宁金融科技(南京)有限公司 | 一种智能客服应答方法及系统 |
| CN112328808A (zh) * | 2020-11-03 | 2021-02-05 | 四川长虹电器股份有限公司 | 基于知识图谱的问答方法、装置、电子设备及存储介质 |
| CN112380853B (zh) * | 2020-11-16 | 2024-04-26 | 中国平安人寿保险股份有限公司 | 业务场景交互方法、装置、终端设备及存储介质 |
-
2021
- 2021-03-22 CN CN202110304689.7A patent/CN113064980A/zh active Pending
-
2022
- 2022-03-22 CA CA3153056A patent/CA3153056A1/fr active Pending
Also Published As
| Publication number | Publication date |
|---|---|
| CN113064980A (zh) | 2021-07-02 |
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