CA2981261C - Personnalisation d'interface conversationnelle basee sur un personnage utilisant des preferences de reseau social - Google Patents

Personnalisation d'interface conversationnelle basee sur un personnage utilisant des preferences de reseau social Download PDF

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Publication number
CA2981261C
CA2981261C CA2981261A CA2981261A CA2981261C CA 2981261 C CA2981261 C CA 2981261C CA 2981261 A CA2981261 A CA 2981261A CA 2981261 A CA2981261 A CA 2981261A CA 2981261 C CA2981261 C CA 2981261C
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CA
Canada
Prior art keywords
persona
response
user profile
particular user
input
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Active
Application number
CA2981261A
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English (en)
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CA2981261A1 (fr
Inventor
Dean C. N. Tseretopoulos
Robert Alexander Mccarter
Sarabjit Singh Walia
Vipul Kishore Lalka
Nadia Moretti
Paige Elyse Dickie
Denny Devasia Kuruvilla
Milos Dunjic
Dino Paul D'agostino
Arun Victor JAGGA
John Jong-Suk Lee
Rakesh Thomas Jethwa
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Toronto Dominion Bank
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Toronto Dominion Bank
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Publication date
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Priority to CA2981261A priority Critical patent/CA2981261C/fr
Publication of CA2981261A1 publication Critical patent/CA2981261A1/fr
Application granted granted Critical
Publication of CA2981261C publication Critical patent/CA2981261C/fr
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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/16Sound input; Sound output
    • G06F3/167Audio in a user interface, e.g. using voice commands for navigating, audio feedback
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/20Natural language analysis
    • G06F40/253Grammatical analysis; Style critique
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/30Semantic analysis
    • G06F40/35Discourse or dialogue representation
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/40Processing or translation of natural language
    • G06F40/55Rule-based translation
    • G06F40/56Natural language generation
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L25/00Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00
    • G10L25/48Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00 specially adapted for particular use
    • G10L25/51Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00 specially adapted for particular use for comparison or discrimination
    • G10L25/63Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00 specially adapted for particular use for comparison or discrimination for estimating an emotional state

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Computational Linguistics (AREA)
  • Artificial Intelligence (AREA)
  • Multimedia (AREA)
  • Human Computer Interaction (AREA)
  • Machine Translation (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)

Abstract

La présente divulgation concerne des systèmes, des logiciels et des procédés mis en uvre par ordinateur pour personnaliser les interactions dinterface conversationnelle basée sur un contexte dentrée. Un système en exemple exécute des opérations, dont la réception dune entrée conversationnelle par une interface conversationnelle associée à un profil utilisateur en particulier. Lentrée est analysée au moyen dun moteur de traitement des langues naturelles afin de déterminer une intention et un type dentrée de personnalité. Un type de réponse de personnalisation associé à la détermination du type dentrée de personnalité, ainsi que le contenu de réponse, est déterminé. Une personnalisation en particulier associée au profil utilisateur en particulier en fonction de lensemble connexe dinformations sur les activités des réseaux sociaux associées au profil utilisateur et qui correspond au type de réponse de personnalisation déterminé est cernée. Le contenu de réponse est modifié en appliquant le contenu associé à la personnalisation qui est associé à la personnalisation en particulier déterminée afin de générer une réponse associée à la personnalisation, et la réponse associée à la personnalisation est transmise à un dispositif associé au profil utilisateur en particulier.
CA2981261A 2017-10-04 2017-10-04 Personnalisation d'interface conversationnelle basee sur un personnage utilisant des preferences de reseau social Active CA2981261C (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CA2981261A CA2981261C (fr) 2017-10-04 2017-10-04 Personnalisation d'interface conversationnelle basee sur un personnage utilisant des preferences de reseau social

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CA2981261A CA2981261C (fr) 2017-10-04 2017-10-04 Personnalisation d'interface conversationnelle basee sur un personnage utilisant des preferences de reseau social

Publications (2)

Publication Number Publication Date
CA2981261A1 CA2981261A1 (fr) 2019-04-04
CA2981261C true CA2981261C (fr) 2022-07-19

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Family Applications (1)

Application Number Title Priority Date Filing Date
CA2981261A Active CA2981261C (fr) 2017-10-04 2017-10-04 Personnalisation d'interface conversationnelle basee sur un personnage utilisant des preferences de reseau social

Country Status (1)

Country Link
CA (1) CA2981261C (fr)

Also Published As

Publication number Publication date
CA2981261A1 (fr) 2019-04-04

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