CA2818533A1 - Systeme et procede pour des diagnostics sur demande d'un dispositif utilisant des donnees securisees afin d'interagir sans fil avec un ou plusieurs systemes de tierce partie - Google Patents

Systeme et procede pour des diagnostics sur demande d'un dispositif utilisant des donnees securisees afin d'interagir sans fil avec un ou plusieurs systemes de tierce partie Download PDF

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Publication number
CA2818533A1
CA2818533A1 CA2818533A CA2818533A CA2818533A1 CA 2818533 A1 CA2818533 A1 CA 2818533A1 CA 2818533 A CA2818533 A CA 2818533A CA 2818533 A CA2818533 A CA 2818533A CA 2818533 A1 CA2818533 A1 CA 2818533A1
Authority
CA
Canada
Prior art keywords
communication device
failure
portable communication
data
identification number
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
CA2818533A
Other languages
English (en)
Inventor
Michael Craft
David Brudnicki
Hans Reisgies
Andrew Weinstein
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Sequent Software Inc
Original Assignee
Sequent Software Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US13/279,194 external-priority patent/US20120122447A1/en
Application filed by Sequent Software Inc filed Critical Sequent Software Inc
Publication of CA2818533A1 publication Critical patent/CA2818533A1/fr
Abandoned legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/20—Point-of-sale [POS] network systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/32—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices
    • G06Q20/327—Short range or proximity payments by means of M-devices
    • G06Q20/3278—RFID or NFC payments by means of M-devices
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G3/00—Alarm indicators, e.g. bells
    • G07G3/006—False operation

Landscapes

  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Strategic Management (AREA)
  • General Business, Economics & Management (AREA)
  • Finance (AREA)
  • Theoretical Computer Science (AREA)
  • Marketing (AREA)
  • Economics (AREA)
  • Development Economics (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

La présente invention concerne un système et un procédé permettant de fournir à distance à un utilisateur final une solution à une panne, au cours d'une transaction mobile. Le système comporte un dispositif de communication portable pourvu d'un agent de diagnostic configuré pour transmettre le numéro d'identification unique du dispositif de communication et l'état présent par le biais d'un réseau mobile. Le système comprend en outre un sous-système de revendeur en communication à courte distance avec le dispositif de communication et un dispositif dorsal distant de gestion de système en communication sans fil avec les dispositifs de communication et le sous-système du revendeur. Le dispositif dorsal de gestion de système a un système de gestion de diagnostics configuré pour recevoir des données de panne du dispositif de communication portable et pour déterminer une solution sur la base des données de panne. Le système peut également utiliser des données de présence RF à partir d'informations d'ancrage du dispositif de communication portable provenant d'une balise sonore associée au dispositif de point de vente, afin d'apporter une aide dans le diagnostic de la panne. Le système comprend également un réseau mobile en communication avec le dispositif dorsal de gestion de système par le biais duquel la solution est transmise sans fil à l'utilisateur final.
CA2818533A 2010-11-17 2011-11-16 Systeme et procede pour des diagnostics sur demande d'un dispositif utilisant des donnees securisees afin d'interagir sans fil avec un ou plusieurs systemes de tierce partie Abandoned CA2818533A1 (fr)

Applications Claiming Priority (9)

Application Number Priority Date Filing Date Title
US41485710P 2010-11-17 2010-11-17
US61/414,857 2010-11-17
US13/279,194 US20120122447A1 (en) 2010-11-17 2011-10-21 System and Method for On-Demand Diagnostics of a Device Utilizing Secure Data to Interact Wirelessly with One or More Third Party Systems
US13/279,194 2011-10-21
US201161556179P 2011-11-05 2011-11-05
US61/556,179 2011-11-05
US13/290,056 2011-11-05
US13/290,056 US20120123880A1 (en) 2010-11-17 2011-11-05 System and Method for On Demand Diagnostics of A Device Utilizing Secure Data to Interact Wirelessly with One or More Third Party Systems
PCT/US2011/061048 WO2012068289A1 (fr) 2010-11-17 2011-11-16 Système et procédé pour des diagnostics sur demande d'un dispositif utilisant des données sécurisées afin d'interagir sans fil avec un ou plusieurs systèmes de tierce partie

Publications (1)

Publication Number Publication Date
CA2818533A1 true CA2818533A1 (fr) 2012-05-24

Family

ID=46084404

Family Applications (1)

Application Number Title Priority Date Filing Date
CA2818533A Abandoned CA2818533A1 (fr) 2010-11-17 2011-11-16 Systeme et procede pour des diagnostics sur demande d'un dispositif utilisant des donnees securisees afin d'interagir sans fil avec un ou plusieurs systemes de tierce partie

Country Status (3)

Country Link
EP (1) EP2641225A4 (fr)
CA (1) CA2818533A1 (fr)
WO (1) WO2012068289A1 (fr)

Cited By (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US10417615B2 (en) 2014-10-31 2019-09-17 Ecoatm, Llc Systems and methods for recycling consumer electronic devices
US10475002B2 (en) 2014-10-02 2019-11-12 Ecoatm, Llc Wireless-enabled kiosk for recycling consumer devices
US10860990B2 (en) 2014-11-06 2020-12-08 Ecoatm, Llc Methods and systems for evaluating and recycling electronic devices
US10909673B2 (en) 2016-06-28 2021-02-02 Ecoatm, Llc Methods and systems for detecting cracks in illuminated electronic device screens
US11232412B2 (en) 2014-10-03 2022-01-25 Ecoatm, Llc System for electrically testing mobile devices at a consumer-operated kiosk, and associated devices and methods
US11315093B2 (en) 2014-12-12 2022-04-26 Ecoatm, Llc Systems and methods for recycling consumer electronic devices
US11462868B2 (en) 2019-02-12 2022-10-04 Ecoatm, Llc Connector carrier for electronic device kiosk
US11482067B2 (en) 2019-02-12 2022-10-25 Ecoatm, Llc Kiosk for evaluating and purchasing used electronic devices
US11526932B2 (en) 2008-10-02 2022-12-13 Ecoatm, Llc Kiosks for evaluating and purchasing used electronic devices and related technology
US11790327B2 (en) 2014-10-02 2023-10-17 Ecoatm, Llc Application for device evaluation and other processes associated with device recycling
US11798250B2 (en) 2019-02-18 2023-10-24 Ecoatm, Llc Neural network based physical condition evaluation of electronic devices, and associated systems and methods
US11922467B2 (en) 2020-08-17 2024-03-05 ecoATM, Inc. Evaluating an electronic device using optical character recognition

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11501276B1 (en) 2021-08-16 2022-11-15 International Business Machines Corporation Resiliency in point of service transactions using distributed computing

Family Cites Families (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
AUPS066102A0 (en) * 2002-02-20 2002-03-14 Cramer, Warrick James Method and system for performing electronic transactions
DE10323390A1 (de) * 2003-05-23 2004-12-09 Daimlerchrysler Ag Telediagnose-Viewer
WO2006009730A1 (fr) * 2004-06-16 2006-01-26 Walker Digital, Llc Produits et procedes d'adressage de problemes a un service apres-vente
US7828216B2 (en) * 2005-03-11 2010-11-09 Qualcomm Incorporated Methods and apparatus for providing on-demand assistance for a wireless device
US8275680B2 (en) * 2005-09-30 2012-09-25 Rockwell Automation Technologies, Inc. Enabling transactional mechanisms in an automated controller system
EP2038822A4 (fr) * 2006-05-08 2011-07-27 Firestar Software Inc Système et procédé d'échange d'informations relatives à des transactions au moyen d'images

Cited By (18)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11526932B2 (en) 2008-10-02 2022-12-13 Ecoatm, Llc Kiosks for evaluating and purchasing used electronic devices and related technology
US10475002B2 (en) 2014-10-02 2019-11-12 Ecoatm, Llc Wireless-enabled kiosk for recycling consumer devices
US10496963B2 (en) 2014-10-02 2019-12-03 Ecoatm, Llc Wireless-enabled kiosk for recycling consumer devices
US11790327B2 (en) 2014-10-02 2023-10-17 Ecoatm, Llc Application for device evaluation and other processes associated with device recycling
US11734654B2 (en) 2014-10-02 2023-08-22 Ecoatm, Llc Wireless-enabled kiosk for recycling consumer devices
US11126973B2 (en) 2014-10-02 2021-09-21 Ecoatm, Llc Wireless-enabled kiosk for recycling consumer devices
US11232412B2 (en) 2014-10-03 2022-01-25 Ecoatm, Llc System for electrically testing mobile devices at a consumer-operated kiosk, and associated devices and methods
US11436570B2 (en) 2014-10-31 2022-09-06 Ecoatm, Llc Systems and methods for recycling consumer electronic devices
US10417615B2 (en) 2014-10-31 2019-09-17 Ecoatm, Llc Systems and methods for recycling consumer electronic devices
US10860990B2 (en) 2014-11-06 2020-12-08 Ecoatm, Llc Methods and systems for evaluating and recycling electronic devices
US11315093B2 (en) 2014-12-12 2022-04-26 Ecoatm, Llc Systems and methods for recycling consumer electronic devices
US10909673B2 (en) 2016-06-28 2021-02-02 Ecoatm, Llc Methods and systems for detecting cracks in illuminated electronic device screens
US11803954B2 (en) 2016-06-28 2023-10-31 Ecoatm, Llc Methods and systems for detecting cracks in illuminated electronic device screens
US11462868B2 (en) 2019-02-12 2022-10-04 Ecoatm, Llc Connector carrier for electronic device kiosk
US11482067B2 (en) 2019-02-12 2022-10-25 Ecoatm, Llc Kiosk for evaluating and purchasing used electronic devices
US11843206B2 (en) 2019-02-12 2023-12-12 Ecoatm, Llc Connector carrier for electronic device kiosk
US11798250B2 (en) 2019-02-18 2023-10-24 Ecoatm, Llc Neural network based physical condition evaluation of electronic devices, and associated systems and methods
US11922467B2 (en) 2020-08-17 2024-03-05 ecoATM, Inc. Evaluating an electronic device using optical character recognition

Also Published As

Publication number Publication date
WO2012068289A1 (fr) 2012-05-24
EP2641225A1 (fr) 2013-09-25
EP2641225A4 (fr) 2014-07-16

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Legal Events

Date Code Title Description
FZDE Discontinued

Effective date: 20161116

FZDE Discontinued

Effective date: 20161116