CA2562180C - Method and system for provisioning a set-top box - Google Patents

Method and system for provisioning a set-top box Download PDF

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Publication number
CA2562180C
CA2562180C CA2562180A CA2562180A CA2562180C CA 2562180 C CA2562180 C CA 2562180C CA 2562180 A CA2562180 A CA 2562180A CA 2562180 A CA2562180 A CA 2562180A CA 2562180 C CA2562180 C CA 2562180C
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stb
provisioning
configuration message
information
receiving
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CA2562180A
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French (fr)
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CA2562180A1 (en
Inventor
Kevin Taylor
Richard Woundy
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Comcast Cable Communications LLC
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Comcast Cable Holdings LLC
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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/43—Processing of content or additional data, e.g. demultiplexing additional data from a digital video stream; Elementary client operations, e.g. monitoring of home network or synchronising decoder's clock; Client middleware
    • H04N21/442—Monitoring of processes or resources, e.g. detecting the failure of a recording device, monitoring the downstream bandwidth, the number of times a movie has been viewed, the storage space available from the internal hard disk
    • H04N21/44213—Monitoring of end-user related data
    • H04N21/44222—Analytics of user selections, e.g. selection of programs or purchase activity
    • H04N21/44224—Monitoring of user activity on external systems, e.g. Internet browsing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/20—Servers specifically adapted for the distribution of content, e.g. VOD servers; Operations thereof
    • H04N21/25—Management operations performed by the server for facilitating the content distribution or administrating data related to end-users or client devices, e.g. end-user or client device authentication, learning user preferences for recommending movies
    • H04N21/254—Management at additional data server, e.g. shopping server, rights management server
    • H04N21/2541—Rights Management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/20—Servers specifically adapted for the distribution of content, e.g. VOD servers; Operations thereof
    • H04N21/25—Management operations performed by the server for facilitating the content distribution or administrating data related to end-users or client devices, e.g. end-user or client device authentication, learning user preferences for recommending movies
    • H04N21/254—Management at additional data server, e.g. shopping server, rights management server
    • H04N21/2542—Management at additional data server, e.g. shopping server, rights management server for selling goods, e.g. TV shopping
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/20—Servers specifically adapted for the distribution of content, e.g. VOD servers; Operations thereof
    • H04N21/25—Management operations performed by the server for facilitating the content distribution or administrating data related to end-users or client devices, e.g. end-user or client device authentication, learning user preferences for recommending movies
    • H04N21/254—Management at additional data server, e.g. shopping server, rights management server
    • H04N21/2543—Billing, e.g. for subscription services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/20—Servers specifically adapted for the distribution of content, e.g. VOD servers; Operations thereof
    • H04N21/25—Management operations performed by the server for facilitating the content distribution or administrating data related to end-users or client devices, e.g. end-user or client device authentication, learning user preferences for recommending movies
    • H04N21/254—Management at additional data server, e.g. shopping server, rights management server
    • H04N21/2543—Billing, e.g. for subscription services
    • H04N21/25435—Billing, e.g. for subscription services involving characteristics of content or additional data, e.g. video resolution or the amount of advertising
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/20—Servers specifically adapted for the distribution of content, e.g. VOD servers; Operations thereof
    • H04N21/25—Management operations performed by the server for facilitating the content distribution or administrating data related to end-users or client devices, e.g. end-user or client device authentication, learning user preferences for recommending movies
    • H04N21/258—Client or end-user data management, e.g. managing client capabilities, user preferences or demographics, processing of multiple end-users preferences to derive collaborative data
    • H04N21/25808—Management of client data
    • H04N21/25833—Management of client data involving client hardware characteristics, e.g. manufacturer, processing or storage capabilities
    • H—ELECTRICITY
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    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/41—Structure of client; Structure of client peripherals
    • H04N21/426—Internal components of the client ; Characteristics thereof
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/45—Management operations performed by the client for facilitating the reception of or the interaction with the content or administrating data related to the end-user or to the client device itself, e.g. learning user preferences for recommending movies, resolving scheduling conflicts
    • H04N21/462—Content or additional data management, e.g. creating a master electronic program guide from data received from the Internet and a Head-end, controlling the complexity of a video stream by scaling the resolution or bit-rate based on the client capabilities
    • H04N21/4622—Retrieving content or additional data from different sources, e.g. from a broadcast channel and the Internet
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/47—End-user applications
    • H04N21/472—End-user interface for requesting content, additional data or services; End-user interface for interacting with content, e.g. for content reservation or setting reminders, for requesting event notification, for manipulating displayed content
    • H04N21/47202—End-user interface for requesting content, additional data or services; End-user interface for interacting with content, e.g. for content reservation or setting reminders, for requesting event notification, for manipulating displayed content for requesting content on demand, e.g. video on demand
    • H—ELECTRICITY
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    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/47—End-user applications
    • H04N21/472—End-user interface for requesting content, additional data or services; End-user interface for interacting with content, e.g. for content reservation or setting reminders, for requesting event notification, for manipulating displayed content
    • H04N21/47214—End-user interface for requesting content, additional data or services; End-user interface for interacting with content, e.g. for content reservation or setting reminders, for requesting event notification, for manipulating displayed content for content reservation or setting reminders; for requesting event notification, e.g. of sport results or stock market
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/47—End-user applications
    • H04N21/478—Supplemental services, e.g. displaying phone caller identification, shopping application
    • H04N21/47815—Electronic shopping
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/47—End-user applications
    • H04N21/478—Supplemental services, e.g. displaying phone caller identification, shopping application
    • H04N21/4782—Web browsing, e.g. WebTV
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/60—Network structure or processes for video distribution between server and client or between remote clients; Control signalling between clients, server and network components; Transmission of management data between server and client, e.g. sending from server to client commands for recording incoming content stream; Communication details between server and client 
    • H04N21/65—Transmission of management data between client and server
    • H04N21/654—Transmission by server directed to the client
    • H04N21/6547—Transmission by server directed to the client comprising parameters, e.g. for client setup
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/80—Generation or processing of content or additional data by content creator independently of the distribution process; Content per se
    • H04N21/83—Generation or processing of protective or descriptive data associated with content; Content structuring
    • H04N21/84—Generation or processing of descriptive data, e.g. content descriptors
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/80—Generation or processing of content or additional data by content creator independently of the distribution process; Content per se
    • H04N21/85—Assembly of content; Generation of multimedia applications
    • H04N21/854—Content authoring
    • H04N21/8543—Content authoring using a description language, e.g. Multimedia and Hypermedia information coding Expert Group [MHEG], eXtensible Markup Language [XML]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00—Television systems
    • H04N7/16—Analogue secrecy systems; Analogue subscription systems
    • H04N7/162—Authorising the user terminal, e.g. by paying; Registering the use of a subscription channel, e.g. billing
    • H04N7/165—Centralised control of user terminal ; Registering at central
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00—Television systems
    • H04N7/16—Analogue secrecy systems; Analogue subscription systems
    • H04N7/173—Analogue secrecy systems; Analogue subscription systems with two-way working, e.g. subscriber sending a programme selection signal
    • H04N7/17309—Transmission or handling of upstream communications
    • H04N7/17318—Direct or substantially direct transmission and handling of requests

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  • Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Signal Processing (AREA)
  • Databases & Information Systems (AREA)
  • Computer Security & Cryptography (AREA)
  • Social Psychology (AREA)
  • Health & Medical Sciences (AREA)
  • Human Computer Interaction (AREA)
  • General Health & Medical Sciences (AREA)
  • Business, Economics & Management (AREA)
  • Finance (AREA)
  • Computer Graphics (AREA)
  • Strategic Management (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Two-Way Televisions, Distribution Of Moving Picture Or The Like (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Coin-Freed Apparatuses For Hiring Articles (AREA)
  • Telephonic Communication Services (AREA)

Abstract

A method and system of provisioning a set-top box (STB) with a STB provisioning system are provided which include storing STB profile information in a provisioning datastore, receiving a customer order at a service provisioning system, notifying a billing system of the customer order, and notifying a conditional access system of the customer order. The method and system further include storing information from the customer order in a provisioning datastore, notifying a video device manager about the STB, and delivering a cable operator configuration message from the video device manager to the STB, the configuration message being based on information from the provisioning datastore, thereby provisioning the STB without essential involvement of the conditional access system.

Description

METHOD AND SYSTEM FOR PROVISIONING A SET-TOP BOX
CROSS-REFERENCE TO RELATED APPLICATIONS
This application claims the benefit of U.S. provisional application Serial No. 60/559,554 filed April 5, 2004.
BACKGROUND OF THE INVENTION
1. Field of the Invention The invention relates to a method and system for provisioning a set-top box (STB). The invention further relates to content distribution networks for audio and video programming that involve conditional access systems and set-top boxes.
2. Background Art In a traditional STB provisioning system, the billing system provides all order functionality, and the conditional access controller provides all STB
authorization and configuration management functionality. More specifically, any STB configuration parameters must be supported by the conditional access controller software and signaling protocols. This arrangement, although suitable in many applications, limits flexibility in deploying new services that involve the STB.
There are also traditional high speed data provisioning systems.
These high speed data provisioning systems tend to treat the devices being provisioned as commodity devices (for example, DOCSIS cable modems). As such, these traditional high speed data provisioning systems do not differentiate among devices.

SUMMARY OF THE INVENTION
It is an object of the invention to provide an improved method and system for provisioning a set-top box (STB) that allows for greater flexibility in implementing STB features. The invention comprehends arrangements that enable STB provisioning independently of the conditional access system. In this way, some STB configuration parameters may be configured without requiring support from the conditional access controller software and signaling protocols. This provides greater flexibility at the STB. This also allows the provisioning system to differentiate among STB devices.
In carrying out the invention, a method and system for provisioning an STB are provided. Comprehended features include enabling common provisioning of STBs independently of the conditional access system, incorporating hardware and software profile information (including, for example, product certification) for STBs manufactured by one or more vendors, and accepting customer orders from retail affiliates and/or user activation webs ites.
At a more detailed level, the invention involves various different aspects. A method and system for provisioning an STB utilize a STB
provisioning system. The system receives STB profile information, STB certification information and STB customer orders. It is appreciated that the information and orders received by the system may be presented in any suitable way. The STB profile information and STB certification information are preferably instantiated as XML formatted documents. An STB profile import tool imports the STB profile information and STB certification information. The imported information is stored in a provisioning datastore.
The STB customer orders are preferably instantiated as XML
formatted documents. A service provisioning system receives the STB customer orders.

A number of provisioning activities take place after an STB customer order is received. In more detail, the service provisioning system checks the customer order and notifies the billing system. The billing system notifies the conditional access controller. In an alternative, the service provisioning system directly notifies the conditional access controller. Information relating to the STB
device and customer order is stored in the provisioning datastore. The device manager and video device manager are notified about the STB device.
The video device manager delivers the cable operator information to the STB in the customer's home. Any suitable delivery mechanism may be used to deliver the configuration to the STB from the video device manager.
Further, a preferred format for the configuration data uses XML.
It is appreciated that the invention comprehends a collection of innovations that may be used together in various arrangements to achieve STB
configuration/provisioning independently of the conditional access mechanism.
Many various implementations of the concepts of the invention are possible.
It is appreciated that the various components discussed herein including the STB profile import tool, provisioning datastore, service provisioning system, billing system, conditional access controller, video device manager and IP
device manager may be implemented in any suitable way as appreciated by one of ordinary skill in the relevant art. For example, various software and hardware devices may be utilized in the implementation of the components.
BRIEF DESCRIPTION OF THE DRAWINGS
FIGURE 1 illustrates a STB provisioning system according to the present invention with the service provisioning system interacting with the conditional access controller via the billing system;
FIGURE 2 illustrates a method of the invention; and
-3-FIGURE 3 illustrates a STB provisioning system according to the present invention with the service provisioning system interacting directly with the conditional access controller.
DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENT
Figures 1-3 illustrate the preferred embodiment of the invention.
Accordingly, these detailed features are the preferred features, and other embodiments consistent with the concepts of the invention are possible.
Figure 1 illustrates a STB provisioning system 10 that enables configuration of STBs 26 independently of the STB conditional access (CA) system 12. System 10 includes STB profile import tool 14, provisioning datastore 16, service provisioning system 18, device manager 20, and video device manager 22.
Billing system 24 and STB 26 are also shown.
There are at least three sources of input into the STB provisioning system 10, namely, STB profile information, STB certification information and STB customer orders.
Profile information may include generic make and model identification, hardware and software image identification, available STB
interfaces (for example, network, video, audio), hardware capabilities (for example, hard drive characteristics), and software capabilities (for example, multi-lingual support). The ultimate source of STB information is the manufacturer, although this information may be redistributed by others as appropriate.
STB certifications by CABLELABS and/or the cable operator may be granted to a particular STB hardware make/model and software image version.

Certification may also be granted for a particular subset of interfaces and hardware/software capabilities that have been implemented in the STB 26. For the cable operator, certification may imply operator support for the generic and vendor-specific features in the STB profiles.
-4-Customer orders may include customer address and contact information, device information (for example, make and model, serial number, MAC address, software image version), CABLECARD device information (if applicable), and a list of one or more cable operator services to enable for the STB
26 (for example, analog/digital tiers, premium channels, interactive services, Internet access). Customer orders may originate from retailer kiosks, affiliates, or a cable operator's own STB activation website for customer self-provisioning.
The STB profile information and STB certification information are instantiated as XML formatted documents (using a well-known XML schema definition that permits vendor extensions). These XML documents are transmitted to the operator as email attachments, as documents that are uploaded to a cable operator web portal, or as data in a web services API invocation (or any alternative EDT transaction). The XML documents are ultimately submitted to the STB
profile import tool 14, which imports the XML document information with knowledge of the document source ¨ for example, the import tool might ignore certification attributes in an STB profile XML document that was received from a previously unknown manufacturer. The STB profile information and STB certification information are stored in the provisioning datastore 16.
The STB customer orders are instantiated as XML over HTTPS
posts to a cable operator web portal (HTTPS provides TLS authentication and encryption of the HTTP transport protocol). Unlike the STB profile information and STB certification information, the STB customer orders are processed in real-time (or in near real-time). The cable operator web portal forwards each STB
customer order to the service provisioning system 18.
Once the service provisioning system 18 has received the customer order, a number of provisioning activities occur. As best shown in Figure 2, at block 30, the service provisioning system 18 verifies that the customer order is syntactically correct. Further, the service provisioning system verifies the serviceability of the customer order, ensuring that the desired cable services are available at the customer's home location. The service provisioning system 18 also
-5-verifies that the STB device information (make, model, and software image version) corresponds to an approved, certified device, and verifies the CABLECARD
device information (if applicable). With further reference to block 30, the service provisioning system 18 notifies the billing system 24 of the new customer order.
The customer's desired cable operator services are translated to billing system rate codes or service codes (depending on the billing vendor). At block 32, the billing system 24 notifies the conditional access controller 12 of the new customer order.
The rate codes or service codes are translated to authorizations in the conditional access system. At block 34, the service provisioning system 18 stores the STB
device information (and CABLECARD device information, if applicable) and other customer order information .in the provisioning datastore 16. At block 36, the service provisioning system 18 notifies the IP device manager 20 and video device manager 22 about the STB device 26 (and CABLECARD device, if applicable).
An alternative STB provisioning system is shown in Figure 3, in which the service provisioning system 18 directly notifies (link 50) the conditional access controller 12 of the new customer order.
Referring again to Figure 2, a key component in the STB
configuration of the present invention is the video device manager (VDM) 22.
The video device manager 22 delivers cable operator configuration to the STB 26 in the customer's home using XML over HTTP/HTTPS, as well as using XML over a UDP-based protocol (block 38).
The VDM messages use a well-known XML schema definition that permits vendor extensions, similar to the XML schema definition for STB
profile information ¨ this approach enables straightforward configuration of vendor-specific features in the vendor-specific portions of the STB profile.
Additional information items in the XML configuration messages include SCTE 18 Emergency Alert Signaling (EAS) configuration of the STB geographical location (state code, county_code, and county_subdivision), and possibly SCTE 65 Service Information (SI) configuration of the appropriate Master Guide Table for the STB
(map_id) to enable multiple channel lineups. The authoritative source of the STB
-6-
7 PCT/US2005/011481 configuration information for the VDM 22 is the provisioning datastore 16, which has been previously populated by the service provisioning system 18.
There are at least three delivery mechanisms from the VDM 22 to the STB 26.
In a first mechanism, the VDM 22 uses hi-directional IP unicast messaging (e.g. XML over HTTPS) to send the configuration to the STB 26. This mechanism relies on a functioning bi-directional network between the VDM 22 and the STB 26, but it enables STB acknowledgment of the new configuration. The VDM 22 discovers the IP address of the STB 26 via DNS lookups (using the device serial number or MAC address as the DNS hostname), leveraging the DNS server within the IP Device Manager 20.
In a second mechanism, the VDM 22 uses uni-directional IP multicast messaging (e.g. XML over a UDP-based protocol) to send the configuration to the STB via a DOCSIS Set-top Gateway (DSG) Broadcast Tunnel. Because acknowledgments may be unreliable or non-existent, the VDM 22 sends such messages multiple times. All DSG-aware STBs receive such DSG Broadcast Tunnel messages, so each XML message encodes the unique device information (e.g.
serial number or MAC address) corresponding to the intended message target.
In a third mechanism, at boot-time, the STB 26 requests configuration information from the VDM 22, assuming hi-directional IP unicast messaging (e.g.
XML over HTTPS over TCP). The STB 26 discovers the DNS hostname (or IP
address) of the VDM 22 from its DOCSIS initialization process (e.g. via a DHCP

option or sub-option value). The VDM 22 determines the source STB 26 by reverse-resolving the source IP address into the DNS hostname (which refers to the device serial number or MAC address) via DNS lookups. By leveraging this message exchange, the STB 26 does not have to store its configuration information in nonvolatile storage ¨ although leveraging NVRAM might provide more reliable service to the customer.

The targeted STB devices at this time for embodiments of the invention are proprietary DOCSIS STBs and OPENCABLE Advanced Host devices.
In the former case, it is assumed that the proprietary STB software image includes a (lab certified) application that manages the XML protocol exchanges with the VDM 22. In the latter case, it is assumed that the OCAP Monitor App manages the XML protocol exchanges with the VDM.
In another aspect of the illustrated implementation, the video device manager 22 may enable Internet access on the STB 26, if the customer order includes a request for Internet service, and if the STB hardware/software profile indicates that the STB 26 includes an Ethernet and/or USB data port that has been certified for Internet operation. The video device manager 22 would include configuration information (in its XML over HTTP(S) or in its XML over UDP
message) that signals the STB 26 to enable its Ethernet or USB data port, which may be electrically shut off by default. With the Ethernet/USB data port enabled, and = 15 with the appropriate DOCSIS configuration in the STB 26 (handled separately by the IP Device Manager 20), the customer can plug in a computer or game station and obtain Internet access.
It is appreciated that embodiments of the invention enable the cable operator to accommodate many new STB manufacturers and platforms, and to selectively partner with manufacturers to enable innovative STB features in a timely fashion. Embodiments of the invention ease the deployment of DOCSIS STBs (proprietary STBs and advanced hosts), and ease the deployment of standardized EAS and SI.
Embodiments of the invention have numerous advantages over a traditional provisioning system. Embodiments of the invention greatly enhance the cable operator's ability to configure new features on new STB vendor platforms.
The video device manager 22 can support vendor-specific configuration parameters through provisioning datastore data and through server configuration.
-8-Embodiments of the invention enable the cable operator to accommodate many new STB manufacturers that are offering many new STB
interfaces and capabilities, while assisting the operator to track which interfaces and capabilities can be enabled and managed by the operator. Embodiments of the invention enable the cable operator to accept customer orders from consumer electronic retailers, rather than forcing the customer to call the operator directly.
Embodiments of the invention enable the cable operator to configure SCTE 18 CEAS and SCTE 65 (SI) parameters in a standard fashion, independent of the conditional access system in place. Embodiments of the invention ease the integration of STB and DOCSIS device provisioning systems into one holistic provisioning system.
It is appreciated that embodiments of the invention are suitable for provisioning a retail STB but are also suitable for provisioning a leased STB
or any other STB. Further, XML is appropriate for presenting information in embodiments of the invention but other techniques and formats could be used. It is also to be appreciated that the drawings illustrate examples for the implementation of the illustrated functionality but this is done only to facilitate an understanding of the =concepts involved and one skilled in the art may implement a 'system or method in a variety of ways.
The scope of the claims should not be limited by particular embodiments set forth herein, but should be construed in a manner consistent with the specification as a whole.
-9-

Claims (30)

CLAIMS:
1. A method of provisioning a set-top box (STB), the method comprising:
receiving STB profile information independent of a conditional access system;
storing the STB profile information in a provisioning datastore;
receiving a customer order at a service provisioning system independent of the conditional access system;
notifying a billing system of the customer order;
transmitting a notification of the customer order from the service provisioning system to the conditional access system, the notification communicating customer desired services;
storing information from the customer order in the provisioning datastore;
notifying a video device manager about the STB; and delivering a configuration message from the video device manager to the STB, the configuration message being based on information from the provisioning database, thereby provisioning the STB without essential involvement of the conditional access system, wherein the configuration message is sent in response to a boot-time request from the STB in which the STB discovers a DNS hostname or IP address of the video device manager from an initialization process and the video device manager determines the STB
location by reverse-resolving the STB IP address into a DNS hostname via DNS
lookups.
2. The method of claim 1 further comprising:
storing STB certification information in the provisioning datastore.
3. The method of claim 2 further wherein the STB certification information is instantiated as an XML formatted document.
4. The method of claim 1 wherein the STB profile information is instantiated as an XML formatted document.
5. The method of claim I wherein the customer order is instantiated as an XML
document.
6. The method of claim 1 wherein the STB provisioning system further includes a data device manager, the method further comprising:
notifying the data device manager about the STB.
7. The method of claim 1 wherein the configuration message to the STB is instantiated as an XML document.
8. The method of claim 1 wherein the configuration message to the STB
includes configuration of the STB geographical location.
9. The method of claim 1 wherein the configuration message to the STB
includes configuration to enable multiple channel lineups.
10. The method of claim 1 wherein the configuration message is sent using bi-directional unicast messaging.
11. The method of claim I wherein the configuration message is sent using uni-directional multicast messaging.
12. A method comprising:
receiving STB profile information as an XML-formatted document independent of a conditional access system;
storing the STB profile information in a provisioning datastore;
receiving a customer order as an XML-formatted document at a service provisioning system independent of the conditional access system;
notifying a billing system of the customer order;
transmitting a notification of the customer order from the billing system to the conditional access system, the notification communicating customer desired services;
storing information from the customer order in the provisioning datastore;
notifying a video device manager about a STB corresponding to the STB profile information; and delivering a configuration message as an XML-formatted document from the video device manager to the STB, the configuration message being based on information from the provisioning datastore, thereby provisioning the STB without essential involvement of the conditional access system, wherein the configuration message is sent in response to a boot-time request from the STB in which the STB discovers a DNS hostname or IP address of the video device manager from a initialization process and the video device manager determines the STB
location by reverse-resolving the STB IP address into a DNS hostname via DNS
lookups.
13. A method comprising:
receiving device profile information;
receiving a request from a device such that the request includes instructions for a process in which the device, during initialization, discovers a DNS hostname or IP address of a content computing device;
determining a device geographical location by reverse-resolving a device IP
address into a DNS hostname via DNS lookups; and transmitting, to the device, a configuration message that includes first information related to configuration of the device geographical location.
14. The method of claim 13 further comprising:
receiving device certification information relating to the device; and storing the device certification information in a provisioning datastore.
15. The method of claim 14 further comprising: receiving the device certification information as a mark-up language document.
16. The method of claim 15 further comprising: receiving the mark-up language document as an XML-formatted document.
17. The method of claim 13 further comprising: receiving the device profile information as an XML formatted document.
18. The method of claim 13 further comprising: receiving an order as an XML

document.
19. The method of claim 18 further comprising: notifying a billing system of the order.
20. The method of claim 18 further comprising: transmitting a notification of the order to a conditional access system.
21. The method of claim 13 further comprising: notifying a data device manager about the device.
22. The method of claim 13 further comprising: transmitting the configuration message to the device as an XML document.
23. The method of claim 13 further comprising: transmitting, to the device, the configuration message that includes second information to enable multiple channel lineups.
24. The method of claim 13 further comprising: transmitting the configuration message using bi-directional unicast messaging.
25. The method of claim 13 further comprising: transmitting the configuration message using uni-directional multicast messaging.
26. A method comprising:
receiving device profile information in a first mark-up language document;
receiving a request from a device such that the request includes instructions for a process in which the device, during initialization, discovers a DNS hostname or IP address of a content computing-device;
determining a device geographical location by reverse-resolving a device IP
address into a DNS hostname via DNS lookups; and transmitting, to the device, a configuration message that includes first information related to configuration of the device geographical location as a second mark-up language document.
27. The method of claim 26 further comprising:
receiving an order in a third mark-up language document; and notifying a billing system of the order.
28. The method of claim 27 further comprising: receiving the first and third mark-up language documents as XML-formatted documents.
29. A system comprising:
a service provisioning system configured to receive device profile information; and a content computing device configured to receive a request from a device, wherein the request includes instructions for a process in which the device, during initialization, discovers a DNS hostname or IP address of the content computing device, the content computing device further configured to determine a device geographical location by reverse-resolving a device IP address into a DNS hostname via DNS lookups, wherein the content computing device is further configured to transmit a configuration message to the device, wherein the configuration message to the device includes first information related to configuration of the device geographical location.
30. The system of claim 29 wherein the configuration message to the device enables Internet access to the device.
CA2562180A 2004-04-05 2005-04-05 Method and system for provisioning a set-top box Active CA2562180C (en)

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US8595758B2 (en) 2013-11-26
US20200169771A1 (en) 2020-05-28
WO2005096767A2 (en) 2005-10-20
US20070209052A1 (en) 2007-09-06
US20140053184A1 (en) 2014-02-20
WO2005096767A3 (en) 2008-12-04
US20100228838A1 (en) 2010-09-09
US7827573B2 (en) 2010-11-02
US10412433B2 (en) 2019-09-10
CA2562180A1 (en) 2005-10-20

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