CA2556892C - Gestion des appels - Google Patents

Gestion des appels Download PDF

Info

Publication number
CA2556892C
CA2556892C CA2556892A CA2556892A CA2556892C CA 2556892 C CA2556892 C CA 2556892C CA 2556892 A CA2556892 A CA 2556892A CA 2556892 A CA2556892 A CA 2556892A CA 2556892 C CA2556892 C CA 2556892C
Authority
CA
Canada
Prior art keywords
user
call
mode
activity mode
callee
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
CA2556892A
Other languages
English (en)
Other versions
CA2556892A1 (fr
Inventor
Mark D. Klein
Michael Scott Manzo
Tamara Hills Mahmood
Andrew M. Maurer
Michael J. Kolbly
Ronald D. Stelter
Douglas L. Brackbill
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Avaya Integrated Cabinet Solutions Inc
Original Assignee
Avaya Integrated Cabinet Solutions Inc
Traverse Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US11/060,232 external-priority patent/US8594298B2/en
Priority claimed from US11/060,085 external-priority patent/US7542558B2/en
Priority claimed from US11/060,642 external-priority patent/US20050195802A1/en
Application filed by Avaya Integrated Cabinet Solutions Inc, Traverse Inc filed Critical Avaya Integrated Cabinet Solutions Inc
Publication of CA2556892A1 publication Critical patent/CA2556892A1/fr
Application granted granted Critical
Publication of CA2556892C publication Critical patent/CA2556892C/fr
Expired - Fee Related legal-status Critical Current
Anticipated expiration legal-status Critical

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2072—Schedules, e.g. personal calendars
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42229—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location
    • H04M3/42263—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location where the same subscriber uses different terminals, i.e. nomadism
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53308—Message originator indirectly connected to the message centre, e.g. after detection of busy or absent state of a called party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
CA2556892A 2004-02-20 2005-02-17 Gestion des appels Expired - Fee Related CA2556892C (fr)

Applications Claiming Priority (9)

Application Number Priority Date Filing Date Title
US54640904P 2004-02-20 2004-02-20
US60/546,409 2004-02-20
US11/060,232 US8594298B2 (en) 2004-02-20 2005-02-16 Call management
US11/060,085 US7542558B2 (en) 2004-02-20 2005-02-16 Informing caller of callee activity mode
US11/060,642 2005-02-16
US11/060,085 2005-02-16
US11/060,642 US20050195802A1 (en) 2004-02-20 2005-02-16 Dynamically routing telephone calls
US11/060,232 2005-02-16
PCT/US2005/005307 WO2005083995A1 (fr) 2004-02-20 2005-02-17 Gestion des appels

Publications (2)

Publication Number Publication Date
CA2556892A1 CA2556892A1 (fr) 2005-09-09
CA2556892C true CA2556892C (fr) 2013-04-16

Family

ID=34916473

Family Applications (1)

Application Number Title Priority Date Filing Date
CA2556892A Expired - Fee Related CA2556892C (fr) 2004-02-20 2005-02-17 Gestion des appels

Country Status (3)

Country Link
EP (1) EP1721445A4 (fr)
CA (1) CA2556892C (fr)
WO (1) WO2005083995A1 (fr)

Families Citing this family (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20070237131A1 (en) * 2006-04-10 2007-10-11 Microsoft Corporation Voip client information
US8730970B2 (en) 2007-02-23 2014-05-20 Tekelec Global, Inc. Methods systems, and computer program products for providing voicemail routing information in a network that provides customized voicemail services
US7286661B1 (en) 2007-05-01 2007-10-23 Unison Technologies Llc Systems and methods for scalable hunt-group management
WO2010083509A2 (fr) 2009-01-16 2010-07-22 Tekelec Procedes, systemes et supports lisibles par ordinateur de routage centralise et de gestion centralisee de codes d'instance d'appel pour des messages de signalisation de commande d'appel independante du support (bicc)
US8565727B2 (en) * 2009-03-27 2013-10-22 Qualcomm Incorporated Communication session permissions in wireless communication systems
US8385528B2 (en) 2009-11-17 2013-02-26 Tip Solutions, Inc. Communication management feature
US20110275351A1 (en) * 2010-05-10 2011-11-10 Nokia Siemens Networks Oy Mobile voicemail application
US8526919B2 (en) 2010-11-17 2013-09-03 Tip Solutions, Inc. Message injection system and method
US9088815B2 (en) 2011-11-17 2015-07-21 Tip Solutions, Inc. Message injection system and method
FR3028699A1 (fr) * 2014-11-13 2016-05-20 Orange Procede et dispositif de communication
US9900431B1 (en) 2017-08-04 2018-02-20 At&T Intellectual Property I, L.P. Communications handler for screening incoming calls

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5329578A (en) * 1992-05-26 1994-07-12 Northern Telecom Limited Personal communication service with mobility manager
US5793859A (en) * 1995-05-11 1998-08-11 Matthews Communications Management, Inc. Adaptive telephone number selection method and system
US5802160A (en) * 1996-01-19 1998-09-01 Pilgrim Telephone, Inc. Multi-ring telephone method and system
US7801290B1 (en) * 2001-11-28 2010-09-21 At&T Corp. Consolidated access and administration of customized telephone calling service

Also Published As

Publication number Publication date
EP1721445A1 (fr) 2006-11-15
WO2005083995A1 (fr) 2005-09-09
EP1721445A4 (fr) 2011-05-11
CA2556892A1 (fr) 2005-09-09

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Legal Events

Date Code Title Description
EEER Examination request
MKLA Lapsed

Effective date: 20150217