CA2433152A1 - Gestionnaire de services entierement integres comportant une interconnexion de transfert automatique - Google Patents

Gestionnaire de services entierement integres comportant une interconnexion de transfert automatique Download PDF

Info

Publication number
CA2433152A1
CA2433152A1 CA002433152A CA2433152A CA2433152A1 CA 2433152 A1 CA2433152 A1 CA 2433152A1 CA 002433152 A CA002433152 A CA 002433152A CA 2433152 A CA2433152 A CA 2433152A CA 2433152 A1 CA2433152 A1 CA 2433152A1
Authority
CA
Canada
Prior art keywords
service
icp
management component
network
customer
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
CA002433152A
Other languages
English (en)
Inventor
Christopher J. Selwood
David C. Curtis
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Wisor Telecom Corp
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US09/748,837 external-priority patent/US7003473B2/en
Application filed by Individual filed Critical Individual
Publication of CA2433152A1 publication Critical patent/CA2433152A1/fr
Abandoned legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Educational Administration (AREA)
  • Game Theory and Decision Science (AREA)
  • Development Economics (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

Système de gestion de fournisseur de communications intégrées comportant un moyen permettant d'extraire automatiquement des données de service client et de préparer des propositions de vente à partir de celles-ci. L'invention comprend en outre des éléments de commande préalable de fonctions de gestion, de gestion de circuit, de gestion de services et de passerelle vers des opérateurs locaux et des partenaires commerciaux. Ce système incorpore des caractéristiques permettant d'effectuer de manière automatisée des comparaisons entre services existants et services proposés, de signaler des défaillances de confirmation, d'optimiser des services de réseau et hors réseau, de produire des rapports de conversion et des demandes de services destinées à des opérateurs locaux et à des partenaires commerciaux.
CA002433152A 2000-12-27 2001-12-21 Gestionnaire de services entierement integres comportant une interconnexion de transfert automatique Abandoned CA2433152A1 (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US09/748,837 2000-12-27
US09/748,837 US7003473B2 (en) 2000-01-18 2000-12-27 Fully integrated service manager with automatic flow-through interconnection
PCT/US2001/050224 WO2002052380A2 (fr) 2000-12-27 2001-12-21 Gestionnaire de services entierement integres comportant une interconnexion de transfert automatique

Publications (1)

Publication Number Publication Date
CA2433152A1 true CA2433152A1 (fr) 2002-07-04

Family

ID=25011136

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002433152A Abandoned CA2433152A1 (fr) 2000-12-27 2001-12-21 Gestionnaire de services entierement integres comportant une interconnexion de transfert automatique

Country Status (6)

Country Link
EP (1) EP1348189A4 (fr)
CA (1) CA2433152A1 (fr)
GB (1) GB2387944A (fr)
IL (1) IL156668A0 (fr)
NZ (1) NZ527154A (fr)
WO (1) WO2002052380A2 (fr)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US10825089B2 (en) 2007-03-15 2020-11-03 Bgc Partners, Inc. Error detection and recovery in an electronic trading system
US10049338B2 (en) 2013-11-11 2018-08-14 Sap Se Real-time in-memory charge computation

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EA200200874A1 (ru) * 2000-03-06 2003-12-25 Веллоджикс, Инк. Способ и процесс получения релевантных данных, сравнения альтернативных предложений и согласования предложений, счетов и заказов с фактическими ценами в процессе автоматизированного делопроизводства
JP2001325509A (ja) * 2000-05-17 2001-11-22 Jcb:Kk 顧客サービス管理分析システム及びそのアプリケーション提供システム
JP2002109211A (ja) * 2000-09-28 2002-04-12 Fujitsu Ltd 運用管理方法,運用管理装置,記録媒体,運用管理システム

Also Published As

Publication number Publication date
WO2002052380A3 (fr) 2002-11-07
WO2002052380A2 (fr) 2002-07-04
IL156668A0 (en) 2004-01-04
GB2387944A8 (en) 2003-11-26
EP1348189A2 (fr) 2003-10-01
NZ527154A (en) 2005-11-25
GB2387944A (en) 2003-10-29
EP1348189A4 (fr) 2006-03-15
GB0315955D0 (en) 2003-08-13

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Legal Events

Date Code Title Description
EEER Examination request
FZDE Discontinued

Effective date: 20130620