CA2427512C - Dialogue flow interpreter development tool - Google Patents

Dialogue flow interpreter development tool Download PDF

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Publication number
CA2427512C
CA2427512C CA2427512A CA2427512A CA2427512C CA 2427512 C CA2427512 C CA 2427512C CA 2427512 A CA2427512 A CA 2427512A CA 2427512 A CA2427512 A CA 2427512A CA 2427512 C CA2427512 C CA 2427512C
Authority
CA
Canada
Prior art keywords
computer
dialogue
human
data file
state
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
CA2427512A
Other languages
English (en)
French (fr)
Other versions
CA2427512A1 (en
Inventor
Karl Wilmer Scholz
James S. Irwin
Samir Tamri
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Unisys Corp
Original Assignee
Unisys Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US09/702,224 external-priority patent/US7024348B1/en
Application filed by Unisys Corp filed Critical Unisys Corp
Publication of CA2427512A1 publication Critical patent/CA2427512A1/en
Application granted granted Critical
Publication of CA2427512C publication Critical patent/CA2427512C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4936—Speech interaction details
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F8/00—Arrangements for software engineering
    • G06F8/30—Creation or generation of source code
    • G06F8/38—Creation or generation of source code for implementing user interfaces
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/35—Aspects of automatic or semi-automatic exchanges related to information services provided via a voice call
    • H04M2203/355—Interactive dialogue design tools, features or methods

Landscapes

  • Engineering & Computer Science (AREA)
  • Human Computer Interaction (AREA)
  • Software Systems (AREA)
  • General Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Signal Processing (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Stored Programmes (AREA)
  • Machine Translation (AREA)
  • Devices For Executing Special Programs (AREA)
CA2427512A 2000-10-31 2001-10-19 Dialogue flow interpreter development tool Expired - Fee Related CA2427512C (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US09/702,224 2000-10-31
US09/702,224 US7024348B1 (en) 2000-09-28 2000-10-31 Dialogue flow interpreter development tool
PCT/US2001/050119 WO2002037268A2 (en) 2000-10-31 2001-10-19 Dialogue flow interpreter development tool

Publications (2)

Publication Number Publication Date
CA2427512A1 CA2427512A1 (en) 2002-05-10
CA2427512C true CA2427512C (en) 2011-12-06

Family

ID=24820327

Family Applications (1)

Application Number Title Priority Date Filing Date
CA2427512A Expired - Fee Related CA2427512C (en) 2000-10-31 2001-10-19 Dialogue flow interpreter development tool

Country Status (6)

Country Link
EP (1) EP1352317B1 (enExample)
JP (2) JP2004513425A (enExample)
AT (1) ATE274204T1 (enExample)
CA (1) CA2427512C (enExample)
DE (1) DE60105063T2 (enExample)
WO (1) WO2002037268A2 (enExample)

Families Citing this family (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
NZ515791A (en) 1999-06-11 2003-07-25 Telstra New Wave Pty Ltd A method of developing an interactive system
AU2002950336A0 (en) 2002-07-24 2002-09-12 Telstra New Wave Pty Ltd System and process for developing a voice application
AU2002951244A0 (en) 2002-09-06 2002-09-19 Telstra New Wave Pty Ltd A development system for a dialog system
AU2003900584A0 (en) 2003-02-11 2003-02-27 Telstra New Wave Pty Ltd System for predicting speech recognition accuracy and development for a dialog system
AU2003902020A0 (en) 2003-04-29 2003-05-15 Telstra New Wave Pty Ltd A process for grammatical inference
US20040217986A1 (en) * 2003-05-02 2004-11-04 Myra Hambleton Enhanced graphical development environment for controlling mixed initiative applications
EP3535664A4 (en) * 2016-11-04 2020-06-17 Semantic Machines, Inc. DATA COLLECTION FOR A NEW TALK DIALOG SYSTEM
US10824798B2 (en) 2016-11-04 2020-11-03 Semantic Machines, Inc. Data collection for a new conversational dialogue system
WO2018148441A1 (en) 2017-02-08 2018-08-16 Semantic Machines, Inc. Natural language content generator
WO2018156978A1 (en) 2017-02-23 2018-08-30 Semantic Machines, Inc. Expandable dialogue system
US10762892B2 (en) 2017-02-23 2020-09-01 Semantic Machines, Inc. Rapid deployment of dialogue system
US11069340B2 (en) 2017-02-23 2021-07-20 Microsoft Technology Licensing, Llc Flexible and expandable dialogue system
US11132499B2 (en) 2017-08-28 2021-09-28 Microsoft Technology Licensing, Llc Robust expandable dialogue system

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH04147200A (ja) * 1990-10-09 1992-05-20 Oki Electric Ind Co Ltd 音声制御システム
JP3691962B2 (ja) * 1998-05-14 2005-09-07 株式会社東芝 エージェントシステム、及び、情報処理方法
JP2000194568A (ja) * 1998-12-25 2000-07-14 Canon Inc インタプリタ及びインタプリタの制御方法並びに記憶媒体

Also Published As

Publication number Publication date
DE60105063T2 (de) 2005-08-18
WO2002037268A2 (en) 2002-05-10
EP1352317A2 (en) 2003-10-15
ATE274204T1 (de) 2004-09-15
JP2004513425A (ja) 2004-04-30
CA2427512A1 (en) 2002-05-10
DE60105063D1 (de) 2004-09-23
EP1352317B1 (en) 2004-08-18
WO2002037268A3 (en) 2003-07-31
JP2007122747A (ja) 2007-05-17

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MKLA Lapsed

Effective date: 20131021