CA2264230A1 - Call on-hold improvements - Google Patents

Call on-hold improvements Download PDF

Info

Publication number
CA2264230A1
CA2264230A1 CA 2264230 CA2264230A CA2264230A1 CA 2264230 A1 CA2264230 A1 CA 2264230A1 CA 2264230 CA2264230 CA 2264230 CA 2264230 A CA2264230 A CA 2264230A CA 2264230 A1 CA2264230 A1 CA 2264230A1
Authority
CA
Canada
Prior art keywords
subscriber
hold
communication connection
message
communication
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA 2264230
Other languages
French (fr)
Other versions
CA2264230C (en
Inventor
Deborah L. Pinard
Helen St. Amour
Edward N. Bijman
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Mitel Networks Corp
Original Assignee
Mitel Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from GB9811967A external-priority patent/GB2338146B/en
Application filed by Mitel Corp filed Critical Mitel Corp
Publication of CA2264230A1 publication Critical patent/CA2264230A1/en
Application granted granted Critical
Publication of CA2264230C publication Critical patent/CA2264230C/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Abstract

In a communication system wherein a communication connection is established between a communication apparatus of a first subscriber and a communication apparatus of a second subscriber, a method of terminating the communication connection by a subscriber placed on hold comprises the steps of displaying to the on hold subscriber a prompt to leave a message; in response to selection of the prompt, recording the message left by the on hold subscriber; transmitting the message to the other subscriber; terminating the communication connection; and providing a visual indication to the other subscriber that the communication connection has been terminated by the on hold subscriber and that the on hold subscriber has sent a message. A method of signifying one of the subscriber's desire to return to a communication connection when the communication connection has been placed on hold is also provided.
CA 2264230 1998-06-03 1999-03-03 Call on-hold improvements Expired - Lifetime CA2264230C (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
GB9811967.0 1998-06-03
GB9811967A GB2338146B (en) 1998-06-03 1998-06-03 Call on-hold improvements

Publications (2)

Publication Number Publication Date
CA2264230A1 true CA2264230A1 (en) 1999-12-03
CA2264230C CA2264230C (en) 2002-10-15

Family

ID=10833163

Family Applications (1)

Application Number Title Priority Date Filing Date
CA 2264230 Expired - Lifetime CA2264230C (en) 1998-06-03 1999-03-03 Call on-hold improvements

Country Status (1)

Country Link
CA (1) CA2264230C (en)

Also Published As

Publication number Publication date
CA2264230C (en) 2002-10-15

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Legal Events

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MKEX Expiry

Effective date: 20190304