CA2197204C - Systeme de commercialisation de communications ameliore - Google Patents

Systeme de commercialisation de communications ameliore Download PDF

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Publication number
CA2197204C
CA2197204C CA002197204A CA2197204A CA2197204C CA 2197204 C CA2197204 C CA 2197204C CA 002197204 A CA002197204 A CA 002197204A CA 2197204 A CA2197204 A CA 2197204A CA 2197204 C CA2197204 C CA 2197204C
Authority
CA
Canada
Prior art keywords
station
network
announcement
call
party
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
CA002197204A
Other languages
English (en)
Other versions
CA2197204A1 (fr
Inventor
Mark R. Gregorek
Jeffrey C. Dillow
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
eClips Inc
Original Assignee
eClips Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US08/289,472 external-priority patent/US5557658A/en
Application filed by eClips Inc filed Critical eClips Inc
Publication of CA2197204A1 publication Critical patent/CA2197204A1/fr
Application granted granted Critical
Publication of CA2197204C publication Critical patent/CA2197204C/fr
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42017—Customized ring-back tones
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/428—Arrangements for placing incoming calls on hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/428—Arrangements for placing incoming calls on hold
    • H04M3/4285—Notifying, informing or entertaining a held party while on hold, e.g. Music On Hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/4872—Non-interactive information services
    • H04M3/4878—Advertisement messages
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/58—Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/38—Displays
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Multimedia (AREA)
  • Telephonic Communication Services (AREA)

Abstract

Le système de télécommunications pour le commerce (10) de la présente invention permet une modification sélective du réseau existant par changement d'une partie du logiciel de traitement. Ce système permet ainsi d'émettre des messages d'annonce préenregistrés en boucle, à destination d'une station de réseau (12) qui a été temporairement déconnectée d'une station de réseau appelée (20) et mise en attente. Le réseau permet à une station identifiée appelée, en ligne pour un premier appel provenant d'un premier correspondant défini par une première adresse réseau, de recevoir un second appel provenant d'un second correspondant défini par une seconde adresse réseau. Le réseau interrompt la station appelée et signale à la station appelée l'arrivée du second appel. La station appelée peut alors choisir de prendre le second appel et de se déconnecter temporairement du premier correspondant en mettant en attente le premier correspondant, à la suite de quoi, la station peut basculer entre le premier appel et le second appel. Le système reproduit au moins un message d'annonce au correspondant mis en attente par la station appelée jusqu'à ce que la station appelée demande de reprendre le correspondant mis en attente, la reproduction du message d'annonce s'arrêtant à ce moment-là. Le système présente en outre un message vidéo et/ou audio personnalisé et/ou un menu remplaçant le signal d'appel à un correspondant établissant une liaison avec le réseau.
CA002197204A 1994-08-11 1995-07-19 Systeme de commercialisation de communications ameliore Expired - Fee Related CA2197204C (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US08/289,472 1994-08-11
US08/289,472 US5557658A (en) 1991-06-20 1994-08-11 Communications marketing system
PCT/US1995/009125 WO1996005684A1 (fr) 1994-08-11 1995-07-19 Systeme ameliore de telecommunications pour le commerce

Publications (2)

Publication Number Publication Date
CA2197204A1 CA2197204A1 (fr) 1996-02-22
CA2197204C true CA2197204C (fr) 2007-01-23

Family

ID=37684354

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002197204A Expired - Fee Related CA2197204C (fr) 1994-08-11 1995-07-19 Systeme de commercialisation de communications ameliore

Country Status (1)

Country Link
CA (1) CA2197204C (fr)

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0948859A1 (fr) 1996-08-14 1999-10-13 Nortel Networks Limited Gestionnaire d'appel telephonique base sur internet
US6393467B1 (en) 1998-08-31 2002-05-21 Nortel Networks Limited Network interconnected computing device, server and notification method
US6393122B1 (en) 1998-08-31 2002-05-21 Nortel Networks Limited Method and device for providing intermediate telephone service with enhanced network reliability
US6253249B1 (en) 1998-08-31 2001-06-26 Nortel Networks Limited Method and devices for bridging data and telephone networks
US6801952B2 (en) 1998-08-31 2004-10-05 Nortel Networks Limited Method and devices for providing network services from several servers

Also Published As

Publication number Publication date
CA2197204A1 (fr) 1996-02-22

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Legal Events

Date Code Title Description
EEER Examination request
MKLA Lapsed

Effective date: 20140721