CA2123326A1 - Systeme de distribution automatique d'appels sans commutateur - Google Patents

Systeme de distribution automatique d'appels sans commutateur

Info

Publication number
CA2123326A1
CA2123326A1 CA 2123326 CA2123326A CA2123326A1 CA 2123326 A1 CA2123326 A1 CA 2123326A1 CA 2123326 CA2123326 CA 2123326 CA 2123326 A CA2123326 A CA 2123326A CA 2123326 A1 CA2123326 A1 CA 2123326A1
Authority
CA
Canada
Prior art keywords
agent
stations
agent stations
automatic call
transition
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA 2123326
Other languages
English (en)
Other versions
CA2123326C (fr
Inventor
Jerry Gechter
Jeffrey A. Fried
Robert L. Pokress
G. Wayne Andrews
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Teloquent Communications Corp
Original Assignee
Unifi Communications Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US07/441,945 external-priority patent/US5036535A/en
Application filed by Unifi Communications Corp filed Critical Unifi Communications Corp
Publication of CA2123326A1 publication Critical patent/CA2123326A1/fr
Application granted granted Critical
Publication of CA2123326C publication Critical patent/CA2123326C/fr
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Landscapes

  • Telephonic Communication Services (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
CA002123326A 1989-11-27 1990-09-07 Systeme de distribution automatique d'appels sans commutateur Expired - Fee Related CA2123326C (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US07/441,945 1989-11-27
US07/441,945 US5036535A (en) 1989-11-27 1989-11-27 Switchless automatic call distribution system
CA002024881A CA2024881C (fr) 1989-11-27 1990-09-07 Systeme automatique de distribution d'appels sans commutation

Related Parent Applications (1)

Application Number Title Priority Date Filing Date
CA002024881A Division CA2024881C (fr) 1989-11-27 1990-09-07 Systeme automatique de distribution d'appels sans commutation

Publications (2)

Publication Number Publication Date
CA2123326A1 true CA2123326A1 (fr) 1991-05-28
CA2123326C CA2123326C (fr) 1995-08-01

Family

ID=25674294

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002123326A Expired - Fee Related CA2123326C (fr) 1989-11-27 1990-09-07 Systeme de distribution automatique d'appels sans commutateur

Country Status (1)

Country Link
CA (1) CA2123326C (fr)

Also Published As

Publication number Publication date
CA2123326C (fr) 1995-08-01

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