CA2050364C - Automatisation du traitement des demandes d'assistance aux operatrices telephoniques - Google Patents

Automatisation du traitement des demandes d'assistance aux operatrices telephoniques

Info

Publication number
CA2050364C
CA2050364C CA 2050364 CA2050364A CA2050364C CA 2050364 C CA2050364 C CA 2050364C CA 2050364 CA2050364 CA 2050364 CA 2050364 A CA2050364 A CA 2050364A CA 2050364 C CA2050364 C CA 2050364C
Authority
CA
Canada
Prior art keywords
call
customer
operator
calling
automated
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
CA 2050364
Other languages
English (en)
Inventor
Douglas Calhoun Dowden
Richard Warren Hemmeter
Diane Elaine Herr
William Keating Mccormick
Robert Petrelli
Richard Joseph Piereth
Samuel Martin Salchenberger
Chander Sekhar Sehgal
Mahendra Kumar Verma
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
AT&T Corp
Original Assignee
American Telephone and Telegraph Co Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US07/675,779 external-priority patent/US5181237A/en
Application filed by American Telephone and Telegraph Co Inc filed Critical American Telephone and Telegraph Co Inc
Application granted granted Critical
Publication of CA2050364C publication Critical patent/CA2050364C/fr
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Landscapes

  • Telephonic Communication Services (AREA)
CA 2050364 1991-03-27 1991-08-30 Automatisation du traitement des demandes d'assistance aux operatrices telephoniques Expired - Lifetime CA2050364C (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US675,779 1991-03-27
US07/675,779 US5181237A (en) 1990-10-12 1991-03-27 Automation of telephone operator assistance calls

Publications (1)

Publication Number Publication Date
CA2050364C true CA2050364C (fr) 1995-03-14

Family

ID=24711939

Family Applications (1)

Application Number Title Priority Date Filing Date
CA 2050364 Expired - Lifetime CA2050364C (fr) 1991-03-27 1991-08-30 Automatisation du traitement des demandes d'assistance aux operatrices telephoniques

Country Status (1)

Country Link
CA (1) CA2050364C (fr)

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Legal Events

Date Code Title Description
EEER Examination request
MKLA Lapsed
MKEC Expiry (correction)

Effective date: 20121202