CA1029459A - Call distributing automatic telephone installation - Google Patents

Call distributing automatic telephone installation

Info

Publication number
CA1029459A
CA1029459A CA161,011A CA161011A CA1029459A CA 1029459 A CA1029459 A CA 1029459A CA 161011 A CA161011 A CA 161011A CA 1029459 A CA1029459 A CA 1029459A
Authority
CA
Canada
Prior art keywords
automatic telephone
telephone installation
call distributing
distributing automatic
call
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired
Application number
CA161,011A
Other languages
English (en)
French (fr)
Other versions
CA161011S (en
Inventor
Claudine Santier
Yvon Houee
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Societe des Telephones Ericsson SA
Original Assignee
Societe des Telephones Ericsson SA
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Societe des Telephones Ericsson SA filed Critical Societe des Telephones Ericsson SA
Application granted granted Critical
Publication of CA1029459A publication Critical patent/CA1029459A/en
Expired legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/42—Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker
    • H04Q3/54—Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker in which the logic circuitry controlling the exchange is centralised
    • H04Q3/545—Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker in which the logic circuitry controlling the exchange is centralised using a stored programme
    • H04Q3/54575—Software application
    • H04Q3/54591—Supervision, e.g. fault localisation, traffic measurements, avoiding errors, failure recovery, monitoring, statistical analysis
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Signal Processing (AREA)
  • Monitoring And Testing Of Exchanges (AREA)
CA161,011A 1972-01-13 1973-01-11 Call distributing automatic telephone installation Expired CA1029459A (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
FR7201151A FR2167361A5 (enExample) 1972-01-13 1972-01-13
US53000574A 1974-12-05 1974-12-05

Publications (1)

Publication Number Publication Date
CA1029459A true CA1029459A (en) 1978-04-11

Family

ID=26216839

Family Applications (1)

Application Number Title Priority Date Filing Date
CA161,011A Expired CA1029459A (en) 1972-01-13 1973-01-11 Call distributing automatic telephone installation

Country Status (3)

Country Link
US (1) US4078158A (enExample)
CA (1) CA1029459A (enExample)
FR (1) FR2167361A5 (enExample)

Families Citing this family (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE2853138C2 (de) * 1978-12-08 1980-12-04 Siemens Ag, 1000 Berlin Und 8000 Muenchen Verfahren und Schaltungsanordnung zur Übermittlung von Signalen in speicherprogrammierten Vermittlungsanlagen
US4289934A (en) * 1979-04-25 1981-09-15 Wescom Switching Inc. Integrated automatic call distribution facility and PBX system
DE3031291C2 (de) * 1980-08-19 1982-12-23 Siemens AG, 1000 Berlin und 8000 München Verfahren für zentral gesteuerte Fernmeldevermittlungsanlagen, insbesondere Fernsprechnebenstellenanlagen mit Vermittlungsplätzen unterschiedlicher Betriebsart
US4408100A (en) * 1981-03-02 1983-10-04 Data Plus, Inc. Position load distribution and management system for key telephone systems
DE3130210C1 (de) * 1981-07-30 1983-02-24 Siemens AG, 1000 Berlin und 8000 München Verfahren zum Austausch von Informationen unterschiedlicher Art zwischen einer Fernmelde-,insbesondere Fernsprechanlage,und einem peripheren Geraet
US5083308A (en) * 1990-03-30 1992-01-21 At&T Bell Laboratories Arrangement for determining switch port status at an adjunct processor
JPH05300246A (ja) * 1991-06-12 1993-11-12 Nec Corp 電話通信における話中メッセージの自動送出システム
EP0696147A1 (de) * 1994-08-03 1996-02-07 Siemens Aktiengesellschaft Verfahren und Routing-System zur dynamischen Verkehrslenkung in einem Kommunikationsnetz
JP3956574B2 (ja) * 2000-03-28 2007-08-08 松下電器産業株式会社 産業用ロボット
JP2001269893A (ja) * 2000-03-28 2001-10-02 Matsushita Electric Ind Co Ltd 産業用ロボット

Family Cites Families (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
BE510876A (enExample) * 1951-04-27
US3185898A (en) * 1962-04-23 1965-05-25 Western Electric Co Packaged assembly for electronic switching units
FR1599704A (enExample) * 1968-05-03 1970-07-20
US3636264A (en) * 1969-04-03 1972-01-18 Bell Telephone Labor Inc Dial pulse sending arrangement
US3647979A (en) * 1970-01-13 1972-03-07 Bell Telephone Labor Inc Program store error detection arrangements for switching systems
BE791688A (fr) * 1971-11-24 1973-03-16 Western Electric Co Montage pour systeme d'autocommutateur prive
US3780227A (en) * 1972-02-22 1973-12-18 Communic Equip & Contract Telephone call answering and allotting transfer system

Also Published As

Publication number Publication date
US4078158A (en) 1978-03-07
FR2167361A5 (enExample) 1973-08-24

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