AU8386198A - Method and apparatus for web inquiry response via internet video - Google Patents

Method and apparatus for web inquiry response via internet video

Info

Publication number
AU8386198A
AU8386198A AU83861/98A AU8386198A AU8386198A AU 8386198 A AU8386198 A AU 8386198A AU 83861/98 A AU83861/98 A AU 83861/98A AU 8386198 A AU8386198 A AU 8386198A AU 8386198 A AU8386198 A AU 8386198A
Authority
AU
Australia
Prior art keywords
via internet
inquiry response
internet video
response via
web inquiry
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU83861/98A
Inventor
Gregory T. Stovall
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nortel Networks Ltd
Original Assignee
Northern Telecom Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Northern Telecom Ltd filed Critical Northern Telecom Ltd
Publication of AU8386198A publication Critical patent/AU8386198A/en
Abandoned legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
    • H04M3/42323—PBX's with CTI arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Finance (AREA)
  • Marketing (AREA)
  • Strategic Management (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Game Theory and Decision Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Signal Processing (AREA)
  • Economics (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Computer And Data Communications (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
AU83861/98A 1997-08-29 1998-07-08 Method and apparatus for web inquiry response via internet video Abandoned AU8386198A (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US92100697A 1997-08-29 1997-08-29
US08921006 1997-08-29
PCT/US1998/014089 WO1999012100A1 (en) 1997-08-29 1998-07-08 Method and apparatus for web inquiry response via internet video

Publications (1)

Publication Number Publication Date
AU8386198A true AU8386198A (en) 1999-03-22

Family

ID=25444770

Family Applications (1)

Application Number Title Priority Date Filing Date
AU83861/98A Abandoned AU8386198A (en) 1997-08-29 1998-07-08 Method and apparatus for web inquiry response via internet video

Country Status (2)

Country Link
AU (1) AU8386198A (en)
WO (1) WO1999012100A1 (en)

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FI991581A (en) * 1999-07-09 2001-01-10 Alma Media Oyj Interactive service
SE515921C2 (en) * 1999-07-09 2001-10-29 Surfbuy Ab A telecommunications system
EP1081930A1 (en) * 1999-08-31 2001-03-07 Lucent Technologies ECS Limited Method and apparatus for establishing communication
AU2000239689A1 (en) 2000-04-14 2001-10-30 Timo Eranko Method and terminal in a telecommunication network, telecommunication network and communication product
JP2006513461A (en) * 2000-07-12 2006-04-20 ジョージ・ユージン・ダービー Pocket concierge and multimedia, wireless call center systems and methods

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5806043A (en) * 1995-06-06 1998-09-08 Interactive Media Works, L.L.C. Method for providing customer on-line support via prepaid internet access
US5778178A (en) * 1995-11-13 1998-07-07 Arunachalam; Lakshmi Method and apparatus for enabling real-time bi-directional transactions on a network
US5796393A (en) * 1996-11-08 1998-08-18 Compuserve Incorporated System for intergrating an on-line service community with a foreign service

Also Published As

Publication number Publication date
WO1999012100A1 (en) 1999-03-11
WO1999012100A9 (en) 1999-05-20

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Legal Events

Date Code Title Description
MK6 Application lapsed section 142(2)(f)/reg. 8.3(3) - pct applic. not entering national phase