AU8021300A - Electronic technical support marketplace system and method - Google Patents

Electronic technical support marketplace system and method

Info

Publication number
AU8021300A
AU8021300A AU80213/00A AU8021300A AU8021300A AU 8021300 A AU8021300 A AU 8021300A AU 80213/00 A AU80213/00 A AU 80213/00A AU 8021300 A AU8021300 A AU 8021300A AU 8021300 A AU8021300 A AU 8021300A
Authority
AU
Australia
Prior art keywords
technical support
marketplace system
electronic technical
support marketplace
electronic
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU80213/00A
Other languages
English (en)
Inventor
Chris Derossi
Konstantin Othmer
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
EPEOPLE Inc
Original Assignee
EPEOPLE Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by EPEOPLE Inc filed Critical EPEOPLE Inc
Publication of AU8021300A publication Critical patent/AU8021300A/en
Abandoned legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q99/00—Subject matter not provided for in other groups of this subclass

Landscapes

  • Business, Economics & Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Information Transfer Between Computers (AREA)
AU80213/00A 1999-10-14 2000-10-12 Electronic technical support marketplace system and method Abandoned AU8021300A (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US41867899A 1999-10-14 1999-10-14
US09418678 1999-10-14
PCT/US2000/028425 WO2001027847A1 (fr) 1999-10-14 2000-10-12 Systeme et procede de marche de support technique electronique

Publications (1)

Publication Number Publication Date
AU8021300A true AU8021300A (en) 2001-04-23

Family

ID=23659125

Family Applications (1)

Application Number Title Priority Date Filing Date
AU80213/00A Abandoned AU8021300A (en) 1999-10-14 2000-10-12 Electronic technical support marketplace system and method

Country Status (6)

Country Link
EP (1) EP1228463A1 (fr)
JP (1) JP2003533757A (fr)
AU (1) AU8021300A (fr)
CA (1) CA2386879A1 (fr)
IL (1) IL149053A0 (fr)
WO (1) WO2001027847A1 (fr)

Families Citing this family (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8762862B2 (en) 2008-06-05 2014-06-24 Microsoft Corporation Initiating a support chat session in response to the occurrence of a support event with transmission of detailed event information
US8589739B2 (en) 2009-03-16 2013-11-19 International Business Machines Corporation Product limitations advisory system
US20110231296A1 (en) * 2010-03-16 2011-09-22 UberMedia, Inc. Systems and methods for interacting with messages, authors, and followers
WO2015065329A1 (fr) * 2013-10-29 2015-05-07 Hewlett-Packard Development Company, L.P. Identification de tendances d'utilisateur final pour identifier des lacunes
US10909192B2 (en) 2013-10-29 2021-02-02 Micro Focus Llc Providing information technology support
US8903933B1 (en) 2014-07-21 2014-12-02 ConnectWise Inc. Systems and methods for prioritizing and servicing support tickets using a chat session
US10079736B2 (en) 2014-07-31 2018-09-18 Connectwise.Com, Inc. Systems and methods for managing service level agreements of support tickets using a chat session
US11263179B2 (en) 2018-06-15 2022-03-01 Microsoft Technology Licensing, Llc System for collaborative editing based on document evaluation
US11100052B2 (en) 2018-06-20 2021-08-24 Microsoft Technology Licensing, Llc System for classification based on user actions
US10938824B2 (en) 2018-06-20 2021-03-02 Microsoft Technology Licensing, Llc Metric-based content editing system
US10798152B2 (en) 2018-06-20 2020-10-06 Microsoft Technology Licensing, Llc Machine learning using collaborative editing data
US11301458B2 (en) 2018-11-30 2022-04-12 Microsoft Technology Licensing, Llc Automated content generation
US20220058753A1 (en) * 2020-08-20 2022-02-24 Rewardstyle, Inc. Systems and methods for intelligent casting of social media creators

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2096374C (fr) * 1992-05-18 2006-08-08 Michael A. Sandifer Systeme d'entretien et de reparation assiste par ordinateur pour equipements devant repondre a une reglementation de conformite
US5862325A (en) * 1996-02-29 1999-01-19 Intermind Corporation Computer-based communication system and method using metadata defining a control structure
US5867495A (en) * 1996-11-18 1999-02-02 Mci Communications Corporations System, method and article of manufacture for communications utilizing calling, plans in a hybrid network

Also Published As

Publication number Publication date
EP1228463A1 (fr) 2002-08-07
CA2386879A1 (fr) 2001-04-19
IL149053A0 (en) 2002-11-10
WO2001027847A1 (fr) 2001-04-19
JP2003533757A (ja) 2003-11-11

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Legal Events

Date Code Title Description
MK6 Application lapsed section 142(2)(f)/reg. 8.3(3) - pct applic. not entering national phase