AU7134100A - Computer to telephone or computer to computer callback method - Google Patents

Computer to telephone or computer to computer callback method

Info

Publication number
AU7134100A
AU7134100A AU71341/00A AU7134100A AU7134100A AU 7134100 A AU7134100 A AU 7134100A AU 71341/00 A AU71341/00 A AU 71341/00A AU 7134100 A AU7134100 A AU 7134100A AU 7134100 A AU7134100 A AU 7134100A
Authority
AU
Australia
Prior art keywords
computer
telephone
callback method
callback
computer callback
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU71341/00A
Inventor
David Korman
Osnat Shufman-Rabi
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Vocaltec Communications Ltd
Original Assignee
Vocaltec Communications Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Vocaltec Communications Ltd filed Critical Vocaltec Communications Ltd
Publication of AU7134100A publication Critical patent/AU7134100A/en
Abandoned legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42195—Arrangements for calling back a calling subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
    • H04M7/1205—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
    • H04M3/5231—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing with call back arrangements
AU71341/00A 1999-07-12 2000-07-11 Computer to telephone or computer to computer callback method Abandoned AU7134100A (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US14339799P 1999-07-12 1999-07-12
US60143397 1999-07-12
PCT/US2000/040351 WO2001005130A1 (en) 1999-07-12 2000-07-11 Computer to telephone or computer to computer callback method

Publications (1)

Publication Number Publication Date
AU7134100A true AU7134100A (en) 2001-01-30

Family

ID=22503885

Family Applications (1)

Application Number Title Priority Date Filing Date
AU71341/00A Abandoned AU7134100A (en) 1999-07-12 2000-07-11 Computer to telephone or computer to computer callback method

Country Status (4)

Country Link
EP (1) EP1221246A1 (en)
AU (1) AU7134100A (en)
IL (1) IL147601A0 (en)
WO (1) WO2001005130A1 (en)

Families Citing this family (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6512764B1 (en) 1999-07-16 2003-01-28 General Bandwidth Inc. Method and apparatus for providing voice signals to and from a telecommunications switch
US7675900B1 (en) 2000-10-09 2010-03-09 Genband Inc. System and method for interfacing between signaling protocols
US7184427B1 (en) 2000-11-28 2007-02-27 Genband Inc. System and method for communicating telecommunication information from a broadband network to a telecommunication network

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5884032A (en) * 1995-09-25 1999-03-16 The New Brunswick Telephone Company, Limited System for coordinating communications via customer contact channel changing system using call centre for setting up the call between customer and an available help agent
US5958014A (en) * 1996-09-24 1999-09-28 Intervoice Limited Partnership System and method for establishing a real-time agent pool between computer systems
US6134318A (en) * 1997-03-19 2000-10-17 At&T Corp System and method for telemarketing through a hypertext network
IL121501A (en) * 1997-08-08 2003-04-10 Icq Inc Telephone-status notification system

Also Published As

Publication number Publication date
EP1221246A1 (en) 2002-07-10
WO2001005130A1 (en) 2001-01-18
IL147601A0 (en) 2002-08-14

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Legal Events

Date Code Title Description
MK6 Application lapsed section 142(2)(f)/reg. 8.3(3) - pct applic. not entering national phase