AU6536700A - Method and system for enhanced media messaging integrated with real-time communication - Google Patents

Method and system for enhanced media messaging integrated with real-time communication

Info

Publication number
AU6536700A
AU6536700A AU65367/00A AU6536700A AU6536700A AU 6536700 A AU6536700 A AU 6536700A AU 65367/00 A AU65367/00 A AU 65367/00A AU 6536700 A AU6536700 A AU 6536700A AU 6536700 A AU6536700 A AU 6536700A
Authority
AU
Australia
Prior art keywords
real
time communication
enhanced media
media messaging
integrated
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU65367/00A
Inventor
Michael J. Polcyn
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Intervoice LP
Original Assignee
Intervoice LP
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Intervoice LP filed Critical Intervoice LP
Publication of AU6536700A publication Critical patent/AU6536700A/en
Abandoned legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53366—Message disposing or creating aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
    • H04M3/5231—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing with call back arrangements
AU65367/00A 1999-08-13 2000-08-11 Method and system for enhanced media messaging integrated with real-time communication Abandoned AU6536700A (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US37445299A 1999-08-13 1999-08-13
US09374452 1999-08-13
PCT/US2000/021932 WO2001013611A1 (en) 1999-08-13 2000-08-11 Method and system for enhanced media messaging integrated with real-time communication

Publications (1)

Publication Number Publication Date
AU6536700A true AU6536700A (en) 2001-03-13

Family

ID=23476887

Family Applications (1)

Application Number Title Priority Date Filing Date
AU65367/00A Abandoned AU6536700A (en) 1999-08-13 2000-08-11 Method and system for enhanced media messaging integrated with real-time communication

Country Status (2)

Country Link
AU (1) AU6536700A (en)
WO (1) WO2001013611A1 (en)

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5181236A (en) * 1990-09-25 1993-01-19 Rockwell International Corporation Automatic call returning method for call distributor with message record capability
US5870549A (en) * 1995-04-28 1999-02-09 Bobo, Ii; Charles R. Systems and methods for storing, delivering, and managing messages
US5793861A (en) * 1996-06-11 1998-08-11 Executone Information Systems, Inc. Transaction processing system and method
US6058435A (en) * 1997-02-04 2000-05-02 Siemens Information And Communications Networks, Inc. Apparatus and methods for responding to multimedia communications based on content analysis

Also Published As

Publication number Publication date
WO2001013611A1 (en) 2001-02-22

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Legal Events

Date Code Title Description
MK6 Application lapsed section 142(2)(f)/reg. 8.3(3) - pct applic. not entering national phase