AU2222697A - Dialogue system - Google Patents

Dialogue system

Info

Publication number
AU2222697A
AU2222697A AU22226/97A AU2222697A AU2222697A AU 2222697 A AU2222697 A AU 2222697A AU 22226/97 A AU22226/97 A AU 22226/97A AU 2222697 A AU2222697 A AU 2222697A AU 2222697 A AU2222697 A AU 2222697A
Authority
AU
Australia
Prior art keywords
dialogue system
dialogue
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU22226/97A
Inventor
Alan Einer Hendrickson
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
PULSE TRAIN TECHNOLOGY Ltd
Original Assignee
PULSE TRAIN TECH Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by PULSE TRAIN TECH Ltd filed Critical PULSE TRAIN TECH Ltd
Publication of AU2222697A publication Critical patent/AU2222697A/en
Abandoned legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/527—Centralised call answering arrangements not requiring operator intervention
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/26—Speech to text systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5166—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing in combination with interactive voice response systems or voice portals, e.g. as front-ends

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computational Linguistics (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • Acoustics & Sound (AREA)
  • Multimedia (AREA)
  • Computer And Data Communications (AREA)
AU22226/97A 1996-02-29 1997-02-27 Dialogue system Abandoned AU2222697A (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
GB9604316 1996-02-29
GB9604316A GB9604316D0 (en) 1996-02-29 1996-02-29 Dialogue system
PCT/GB1997/000554 WO1997032431A1 (en) 1996-02-29 1997-02-27 Dialogue system

Publications (1)

Publication Number Publication Date
AU2222697A true AU2222697A (en) 1997-09-16

Family

ID=10789631

Family Applications (1)

Application Number Title Priority Date Filing Date
AU22226/97A Abandoned AU2222697A (en) 1996-02-29 1997-02-27 Dialogue system

Country Status (3)

Country Link
AU (1) AU2222697A (en)
GB (1) GB9604316D0 (en)
WO (1) WO1997032431A1 (en)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
SE511118C2 (en) * 1997-12-19 1999-08-09 Ericsson Telefon Ab L M Answering device and method for transmitting information to a answering device
JPH11224179A (en) * 1998-02-05 1999-08-17 Fujitsu Ltd Interactive interface system

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5033088A (en) * 1988-06-06 1991-07-16 Voice Processing Corp. Method and apparatus for effectively receiving voice input to a voice recognition system
US5163083A (en) * 1990-10-12 1992-11-10 At&T Bell Laboratories Automation of telephone operator assistance calls

Also Published As

Publication number Publication date
GB9604316D0 (en) 1996-05-01
WO1997032431A1 (en) 1997-09-04

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