AU2019208172A1 - A System and Method for Cashless Gaming - Google Patents

Abstract

A cashless gaming method comprising: receiving payment for a selected gaming ticket having 5 a predefined fixed value, the gaming ticket being redeemable at a cashless-enabled gaming machine for an associated amount of wagerable credits; and issuing the fixed value gaming ticket to the player responsive to receiving the payment.

Description

A SYSTEM AND METHOD FOR CASHLESS GAMING

Field of the Invention

The invention relates generally to a system and method for cashless gaming and more particularly, but not exclusively, to harm minimisation techniques utilising cashless-enabled gaming machines.

Background

Traditionally, gaming machines have been fitted with coin and/or note acceptors which allow players to exchange monies for credits wagerable on the gaming machine. As 15 will readily be appreciated, it is difficult to control player spend on such gaming machines since there is no way of tracking an amount of monies wagered by any particular player on the gaming machine.

An increasing number of gaming venues now implement so called cashless systems whereby credit can be stored against a player's account for subsequent redemption. One such cashless system is referred to as the ticket-in ticket-out (TITO) system whereby a ticket issued at one gaming machine can be redeemed at another gaming machine or at a cashier station.

While such cashless gaming systems allow a player's wagering habits to be better tracked, current techniques 30 for subsequently controlling player spend based on the monitored wagering habits have proved ineffective.

Summary of the Invention

In a first aspect, the invention provides a cashless gaming method comprising:

determining, using a player identification module,

2019208172 23 Jul 2019 the identity of a player, wherein a maximum spend value is associated with the player;

determining, using an evaluation module, from a plurality of physical media, each physical medium having a predefined fixed value, which of the plurality of physical media are available for selection by the player in accordance with the maximum spend value associated with the player;

receiving at an input module a selection from the player for at least one of the plurality of physical media available for selection;

receiving at a payment module payment for the selected physical medium, the physical medium being redeemable at a cashless-enabled gaming machine for an 15 associated amount of wagerable credits; and issuing, using a ticket dispenser, the selected physical medium to the player responsive to receiving the payment.

In an embodiment, the method comprises the further step of 20 evaluating an amount of credits wagered by the player over a predefined period of time, such that the physical media available for selection must not have a value which, when combined with the evaluated wager amount, exceeds the maximum spend value .

In an embodiment, the method comprises the further step of evaluating a cashless credit balance associated with the player, such that the physical media available for selection must not have a value which, when combined with 30 the cashless credit balance, exceeds the maximum spend value .

In an embodiment, the method comprises the further step of allowing at least one of the player and game venue to set 35 the maximum spend value .

In accordance with a second aspect of the present

2019208172 23 Jul 2019 invention, there is provided a cashless gaming method comprising :

determining, using a player identification module, the identity of a player, wherein a dispensing criteria is associated with the player;

determining, using an evaluation module, from a plurality of physical media, each physical medium having a predefined fixed value, which of the plurality of physical media are available for selection by the player in accordance with the dispensing criteria associated with the player;

receiving at an input module a selection from the player for at least one of the plurality of physical media available for selection;

issuing at a ticket dispenser the selected physical medium to a player responsive to confirming receipt of payment for the physical medium; and authorising the physical medium to be redeemed for a corresponding amount of credits at a cashless-enabled gaming machine.

In an embodiment, the dispensing criteria is that a particular amount of credits wagered by the player over a specified time period has not been exceeded.

In accordance with a third aspect, the present invention provides a ticketing system for a gaming venue comprising at least one cashless-enabled gaming machine, the system comprising :

a player identification module arranged to determine the identity of a player, wherein a maximum spend value is associated with the player;

an evaluation module arranged to determine, from a plurality of physical media, each physical medium having a 35 predefined fixed value, which of the plurality of physical media are available for selection by the player in accordance with the maximum spend value associated with

2019208172 23 Jul 2019 the player;

an input module allowing the player to select at least one of the plurality of physical media available for selection, the physical media being redeemable at the least one cashless-enabled gaming machine for an associated amount of wagerable credits;

a payment module arranged to receive payment for the selected physical medium; and a ticket dispenser arranged to dispense the selected physical medium.

In an embodiment, the ticketing system further comprises a communications module arranged to receive the maximum spend value from a player tracking system.

In an embodiment, the maximum spend value is associated with the player and recorded against a player record maintained by the player tracking system.

In an embodiment, the evaluation module is further arranged to evaluate an amount of credits wagered by the player over a predefined period of time, such that the physical media available for selection must not have a value, when combined with the accumulated wager amount, exceeds the maximum spend value.

In an embodiment, the evaluation module is further arranged to evaluate a number of credits associated with the player that are yet to be redeemed, such that the physical media available for selection must not have a value which, when combined with at least one of the accumulated wager and yet to be redeemed credit value, exceeds the maximum spend value.

A gaming system comprising a ticketing system in accordance with the third aspect and at least one cashless-enabled gaming machine on which the dispensed

2019208172 23 Jul 2019 physical medium can be redeemed.

In accordance with a fourth aspect of the present invention, there is provided a computer program comprising at least one instruction which when implemented by a computer system is arranged to cause the system to implement the method according to the first and/or second aspects .

In accordance with a fifth aspect, the present invention comprising a computer readable medium storing a computer program product in accordance with the fourth aspect.

Brief Description of Drawings

An exemplary embodiment of the invention will now be described with reference to the accompanying drawings in which :

Figure 1 is a perspective view of a gaming machine of the embodiment;

Figure 2 is a block diagram of a gaming machine of the embodiment;

Figure 3 is a block diagram of the memory of a gaming machine;

Figure 4 is a block diagram of a player marketing module;

Figure 5 is a block diagram showing how a plurality of gaming machines are connected to a player tracking system and ticketing system;

Figure 6 is a block diagram of the ticketing system illustrated in Figure 5; and

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Figure 7 is a flow chart of an embodiment.

Detailed Description

Embodiments relate to a ticketing system for a gaming venue comprising at least one cashless-enabled gaming machine. The ticketing system comprises an input module allowing a player to select a gaming ticket having a predefined fixed value, the gaming ticket being redeemable 10 at the at least one cashless-enabled gaming machine for an associated amount of wagerable credits. A ticket dispenser is provided for dispesing the predefined fixed value gaming ticket to the player, responsive to receiving payment for the ticket (by way of a payment module). It will be understood that a number of tickets having distinct predefined fixed values may be available for selection. For example, the ticketing system may be configured to dispense $5, $10, $20 and $50 tickets. It will be understood that the number of selectable tickets may vary for different venues as may the actual predefined fixed ticket values .

It will also be understood that the input module, payment module and ticket dispenser may be incorporated into a standalone ticketing device which is separate of the cashless-enabled gaming machines, or alternatively may be incorporated into the cashless-enabled gaming machines themselves . Alternatively the modules may be incorporated individually or collectively into other elements of the gaming network (e.g. into a cashier station, etc). In an embodiment, the ticketing system interfaces with a player tracking system for retrieving player related data which may be evaluated for determining which tickets are available for selection by a player (e.g. dependent on maximum spend limits set for/by the player, etc.).

An exemplary cashless-enabled gaming machine 10 is

2019208172 23 Jul 2019 illustrated in Figure 1. The gaming machine 10 includes a console 12 having a display 14 on which is displayed representations of a game that can be played by a player. A mid-trim 20 of the gaming machine 10 houses a bank of buttons 22 for enabling a player to interact with the gaming machine, in particular during game play. The midtrim 20 also houses a credit input mechanism in the form of a ticket reader for reading the tickets . Depending on the desired implementation, other credit input mechanisms may also be included, for example, coin input chute and/or a bill collector for receiving monies in a conventional manner .

Artwork and/or information, for example pay tables and details of bonus awards and other information or images relating to the game may be provided on a front panel 29 of the console 12. A coin tray 30 is mounted beneath the front panel 29 for dispensing cash payouts from the gaming machine 10.

The display 14 shown in Figure 1 is in the form of a video display unit, particularly a cathode ray tube screen device. Alternatively, the display 14 may be a liquid crystal display, plasma screen, any other suitable video display unit, or the visible portion of an electromechanical device. The top box 26 also includes a display which may be of the same type as the display 14, or of a different type.

A player marketing module (PMM) 50 having a display 52 is connected to the cashless-enabled gaming machine 10. PMMs are also know as player tracking models (PTMs) or by their trade names - e.g. sentinel. The PMM 50 allows the player to interact with a player tracking system. As will be described in more detail in subsequent paragraphs, the PMM

50, among other things, advantageously allows for tracking and communication of player spend data to a ticketing

2019208172 23 Jul 2019 system which can in turn be evaluated for determining which tickets (used for cashless gaming) are available for selection by a particular player.

The PMM 50 has a magnetic card reader for the purpose of reading a player tracking device in the form of a magnetic swipe card. However other reading devices may be employed and the player tracking device may be in the form of a card, flash drive or any other portable storage medium capable of being read by a reading device.

Figure 2 shows a block diagram of operative components of a typical gaming machine which may be the same as or different to the gaming machine of Figure 1.

The gaming machine 100 includes a game controller 101 having a processor 102. Instructions and data to control operation of the processor 102 are stored in a memory 103, which is in data communication with the processor 102. Herein the term processor is used to refer generically to any device that can process game play instructions in accordance with game play rules and may include: a microprocessor, microcontroller, programmable logic device or other computational device, a general purpose computer (e.g. a PC) or a server.

Typically, the gaming machine 100 will include both volatile and non-volatile memory and more than one of each type of memory, with such memories being collectively represented by the memory 103.

The gaming machine has hardware meters 104 for purposes including ensuring regulatory compliance and monitoring player credit and spend (as previously described), an input/output (I/O) interface 105 for communicating with peripheral devices of the gaming machine 100. The input/output interface 105 and/or the peripheral devices

2019208172 23 Jul 2019 may be intelligent devices with their own memory for storing associated instructions and data for use with the input/output interface or the peripheral devices. A random number generator module 113 generates random numbers for use by the processor 102. Persons skilled in the art will appreciate that the reference to random numbers includes pseudo-random numbers.

In the example shown in Figure 2, a player interface 120 includes peripheral devices that communicate with the game controller 101 has one or more displays 106, a touch screen and/or buttons 107, a card and/or ticket reader 108 (as previously mentioned capable of reading the fixed price tickets), a printer 109, a bill acceptor and/or coin 15 input mechanism 110 and a coin output mechanism 111.

Additional hardware may be included as part of the gaming machine 100, or hardware may be omitted as required for the specific implementation.

In addition, the gaming machine 100 may include a communications interface, for example a network card or serial communications port(s) 112.

Figure 3 shows a block diagram of the main components of an exemplary memory 103. The memory 103 includes RAM

103A, EPROM 103B and a mass storage device 103C. The RAM 103A typically temporarily holds program files for execution by the processor 102 and related data. The EPROM 103B may be a boot ROM device and/or may contain some system or game related code. The mass storage device

103C is typically used to store game programs, the integrity of which may be verified and/or authenticated by the processor 102 using protected code from the EPROM 103B or elsewhere.

It is also possible for the operative components of the gaming machine 100 to be distributed, for example

2019208172 23 Jul 2019 input/output devices 106,107,108,109,110,111 to be provided remotely from the game controller 101.

In an embodiment, the game controller 101 may be arranged to control play of a spinning reel-type game on the gaming 5 devices 10. Gaming systems for implementing games that involve a display of spinning reels that is part of the display of the outcome of a game have either a video display or a mechanical display, these latter machines most usually being stepper machines which have a separate motor for each reel. However, a person skilled in the art will appreciate that the invention can be implemented in respect of other forms of games, including card games, board draw games (e.g. Bingo or Keno), dice games, pinball games, and the like.

Figure 4 is a block diagram of an exemplary player marketing module 50. The PMM 50 is connected via input/output port 57 to a serial input output port of the input/output section 105 of the electronic gaming machine.

The player marketing module has a card reader 54 and a display 52 which may be a touch screen display. The PMM 50 may also have buttons 53 for receiving a player input (at least in embodiments where there is no touch screen display) and a speaker 51. Input received from the card reader 54 is processed by processor 55 based on the data stored in memory 56. The PMM 50 is connected to the player tracking system by a network card 58.

Processor 55 is also arranged to communicate with gaming machine 10 via input output port 57 to cause locking of the gaming machine in response to an instruction received via the network card 58.

Figure 5 shows a series of electronic gaming machines 10 connected via respective player marketing modules 50 over a communications network 510, to a player tracking system 540. A player database 541 is coupled to the player

2019208172 23 Jul 2019 tracking system 540 which provides a data structure for storing player records including accumulated player spend values for specified time periods, which has been communicated by the individual PMMs and which may be evaluated by the ticketing system 580 for determining tickets available for selection by a particular player.

The communications network 510 may be any suitable communications network, for example an Ethernet network.

When a player registers for the player tracking system 540 they provide details such as their name, age, address and phone number. In an embodiment, the player may also specify dispensing criteria such as maximum spend limits for particular time periods. For example, the player may set themselves a daily $50 maximum spend limit which is recorded by the player tracking system 540 and stored in the database 541. It will be understood that in some embodiments, the venue may be allowed to set maximum spend limits for particular players and this data may also be provided to the player tracking system 540.

The player tracking system 540 uses the above details to create a player record for the player which is stored in the player database 541. The content of the player record 25 may vary from implementation for implementation, but can include by way of example, the following fields: player identifier; dispensing criteria; accumulated player spend for a plurality of predefined time periods (e.g. daily, weekly, monthly etc.); checked in/checked out; current 30 tracking system identifier (when checked out); points balance; cashless balance; name; age; address; phone number; e-mail address; reward entitlements; and transaction history.

The player is issued a player tracking device such as a magnetic stripe card, thermal card, smart card, or the like on which is recorded the player identifier. After

2019208172 23 Jul 2019 being issued the card, the player uses the card and the player's record is periodically updated based on the player's activity. The activities which are monitored by the tracking system 540 will vary depending on implementation but in the illustrated embodiment include, for example, number of games played, amount wagered, amount won, amount spent at venue restaurant, points transactions, cashless transactions, a reward entitlement etc. After a period of time, the points balance and cashless balance will have current values. For example, when the player enters their card at PMM 50, the player's record could be updated to indicate the machine they have played, the amount they wagered for a particular period of time, the number of points awarded for their play, and an amount added to the cashless balance by the player when cashing out of the machine. The updated data is then stored in the database 541 in association with the player identifier .

The ticketing system 580 and operation thereof will be described in more detail with reference to Figure 6. As previously mentioned, the ticketing system 580 is operable to dispense tickets having predefined fixed values (hereafter fixed price tickets) to players. An advantage of such a fixed price ticketing system is that players are provided with a limited number of options for purchasing credits (e.g. the player may only be allowed to select one of a $5, $10 or $20 ticket, rather than the player being allowed to purchase any number of credits as afforded by conventional cashless gaming systems). Further, since there is no credit or overdraft facility associated with the fixed price ticket, the player is unable to continue wagering without returning to purchase a further fixed price ticket which may or may not be allowed, as further described below.

In order to achieve the aforementioned functionality, the

2019208172 23 Jul 2019 ticketing system 580 includes a processor 581 arranged to implement a player input module 582 for allowing a player to select and purchase a particular fixed price ticket, and a ticket dispenser 584 which dispenses the selected ticket. In the presently described embodiment, the ticket dispenser 584 is arranged to dispense $5, $10, $20 and $50 fixed price tickets . It will be understood by persons skilled in the art, however, that a greater or fewer number of fixed price tickets may be held and dispensed by the ticket dispenser 584 and that the value of the fixed price tickets may be other than described above. For example, in an embodiment, only one fixed price ticket (e.g. a $25 ticket) may be dispensed.

In an embodiment, not all tickets dispensable by the ticket dispenser 584 may be available for selection by a player. According to such an embodiment the ticketing system 580 may further implement an evaluation module 586 arranged to evaluate spend data in accordance with dispensing criteria stored against the player record in the database 541, for determining selectable tickets.

In the presently described embodiment, the dispensing criteria requires that the player can only select a ticket which has a fixed value that does not exceed a maximum spend limit imposed by either the player or gaming venue.

The spend limit may, for example, be for a particular time period (e.g. a $50 limit maximum spend per day) and may take into consideration an amount already wagered or otherwise gambled/spent by the player for that period. An amount of credits stored against the player account but yet to be redeemed (commonly referred to as a cashless balance) may also be taken into consideration when determining which fixed price tickets are available for selection.

Other dispensing criteria are envisaged. For example, the

2019208172 23 Jul 2019 criteria may be that the player is only able to purchase tickets of a particular value (e.g. a player may only ever be allowed to purchase $10 tickets, irrespective of whether the ticket dispenser is arranged to dispense greater or lesser value fixed price tickets). Again, the associated spend data required for evaluation may be stored in the player tracking database 541, for subsequent retrieval by the ticketing system 580.

In order to obtain the dispensing criteria related to the player purchasing the ticket (and any relevant player data), the ticketing system 580 implements a player identification module 590 in the form of a card reader.

The card reader 590 (which may be in the same form as the card reader implemented by the PMMs) is arranged to read a player's tracking device for determining a player identifier. Once determined, the player identifier is communicated to the player tracking system 540 (utilising network card 592) with a request to receive the dispensing criteria for the identified player and any relevant spend data (e.g. spend limit, accumulated wager for associated time period, cashless balance, etc). Once received, the data is communicated to the evaluation module 586 which evaluates the data to determine which, if any, of the fixed value tickets are available for selection by the identified player.

The method of an embodiment is summarised in Figure 7. The method 700 involves a player inserting (step 705) a tracking card in a card reader 590 of the ticketing system 580. The ticketing system 580 issues (710) a request to the player tracking system 540 including the player identifier. The player tracking system 540 processes the request and accesses the associated player record (715) stored in database 541. The related details are then communicated back to the ticketing system 580 for

2019208172 23 Jul 2019 evaluation by the evaluation module 586 (720). At 725, the evaluation module establishes which, if any, of the fixed price tickets dispensable by the ticket dispenser 584 are able to be selected by the player. This is subsequently displayed (730) on the video display 588. At step 735, the player selects one of the selectable tickets and deposits the necessary funds via the player input module 582 to purchase the ticket. The ticket is then dispensed (step 740) and is ready to be redeemed for a corresponding amount of credits in any of the cashlessenabled gaming machines 10.

In an alternative embodiment to that described above, the ticketing system may not evaluate player related data and instead allow any player to select any of the dispensable tickets. According to such an embodiment, steps 705 to 730 may be omitted.

In a further embodiment the ticketing system may maintain a database storing validation numbers assigned to each dispensable ticket which may be read by the ticket readers 108 (i.e. when a player is attempting to redeem the credits on the gaming machine). The validation numbers may be communicated to the ticketing system 580, once read, for confirmation that the ticket is valid (e.g. by checking the number read by the ticket reader against the numbers stored in the database) prior to adding the associated credits to the credit meter 104.

In a further embodiment, rather than using a player tracking device a biometric system may be implemented whereby a player provides biometric information to the system to thereby identify themselves to the player tracking system (e.g. using a fingerprint scanner, etc.).

Further aspects of the method will be apparent from the above description of the gaming system. Persons skilled in

2019208172 23 Jul 2019 the art will also appreciate that the method could be embodied in program code. The program code could be supplied in a number of ways, for example on a computer readable medium, such as a disc or a memory (for example, that could replace part of memory 103) or as a data signal (for example, by downloading it from a server).

It will be understood that in an embodiment, physical media other than tickets may be dispensed from the ticketing system. For example, the ticketing system may issue cards, tokens or other suitable media that are readable by the cashless enabled gaming machines, or the PMM coupled thereto. For example, in an embodiment, the player tracking device may also be operable to store the credits such that a player may insert the player tracking device into the card reader of the ticketing system and the selected fixed price ticket value is subsequently credited to the player account accessible using the player tracking device. Suitable databases maintaining credit values for individual players may be required to be implemented via either the ticketing system or player tracking system, as will be appreciated by a person skilled in the art.

In a further embodiment, the dispensing criteria may be established by the gaming venue (i.e. independently of the player). For example, at selected times, or in response to certain events, the gaming venue may impose restrictions on the tickets available for selection by all or some of the players. Such alternative embodiments are within the purview of the skilled person.

It is to be understood that, if any prior art is referred to herein, such reference does not constitute an admission 35 that the prior art forms a part of the common general knowledge in the art in any country.

2019208172 23 Jul 2019

In the claims which follow and in the preceding description of the invention, except where the context requires otherwise due to express language or necessary implication, the word comprise or variations such as comprises or comprising is used in an inclusive sense,

i.e. to specify the presence of the stated features but not to preclude the presence or addition of further features in various embodiments of the invention.

Claims (14)

1. A cashless gaming method comprising:

determining, using a player identification module,

2. A cashless gaming method as claimed in claim 1,

25 further comprising the step of evaluating an amount of credits wagered by the player over a predefined period of time, such that the physical media available for selection must not have a value which, when combined with the evaluated wager amount, exceeds the maximum spend value.

3. A cashless gaming method as claimed in claim 2, further comprising the step of evaluating a cashless credit balance associated with the player, such that the physical media available for selection must not have a

35 value which, when combined with the cashless credit balance, exceeds the maximum spend value.

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4. A cashless gaming method as claimed in any one of the preceding claims, further comprising the step of allowing at least one of the player and gaming venue to set the maximum spend value .

5 claimed in any one of claims 7 to 11; and at least one cashless-enabled gaming machine on which the dispensed physical medium can be redeemed.

5 the player;

an input module allowing a player to select at least one of the plurality of physical media available for selection, the physical media being redeemable at the at least one cashless-enabled gaming machine for an

5. A cashless gaming method comprising:

determining, using a player identification module, the identity of a player, wherein a dispensing criteria is associated with the player;

5 the identity of a player, wherein a maximum spend value is associated with the player;

determining, using an evaluation module, from a plurality of physical media, each physical medium having a predefined fixed value, which of the plurality of physical 10 media are available for selection by the player in accordance with the maximum spend value associated with the player;

receiving at an input module a selection from the player for at least one of the plurality of physical media 15 available for selection;

receiving at a payment module payment for the selected physical medium, the physical medium being redeemable at a cashless-enabled gaming machine for an associated amount of wagerable credits; and

20 issuing, using a ticket dispenser, the selected physical medium to the player responsive to receiving the payment.

6. A cashless gaming method as claimed in claim 5, wherein the dispensing criteria is that a particular amount of credits wagered by the player over a specified time period has not been exceeded.

7. A ticketing system for a gaming venue comprising at least one cashless-enabled gaming machine, the system comprising :

a player identification module arranged to determine

35 the identity of a player, wherein a maximum spend value is associated with the player;

an evaluation module arranged to determine, from a

2019208172 23 Jul 2019 plurality of physical media, each physical medium having a predefined fixed value, which of the plurality of physical media are available for selection by the player in accordance with the maximum spend value associated with

8. A ticketing system as claimed in claim 7, further comprising a communications module arranged to receive the maximum spend value from a player tracking system.

20

9. A ticketing system as claimed in claim 7 or claim 8, wherein the maximum spend value associated with the player is recorded against a player record maintained by the player tracking system.

25 10. A ticketing system as claimed in any one of claims 7 to 9, wherein the evaluation module is further arranged to evaluate an amount of credits wagered by the player over a predefined period of time, such that the physical media available for selection must not have a value which, when

30 combined with the accumulated wager amount, exceeds the maximum spend value .

10 instruction which when implemented by a computer system is arranged to cause the system to implement the method according to any one of claims 1 to 6.

10 associated amount of wagerable credits;

a payment module arranged to receive payment for the selected physical medium; and a ticket dispenser arranged to dispense the selected physical medium.

10 determining, using an evaluation module, from a plurality of physical media, each physical medium having a predefined fixed value, which of the plurality of physical media are available for selection by the player in accordance with the dispensing criteria associated with

15 the player;

receiving at an input module a selection from the player for at least one of the plurality of physical media available for selection;

issuing at a ticket dispenser the selected physical

20 medium to a player responsive to confirming receipt of payment for the physical medium; and authorising the physical medium to be redeemed for a corresponding amount of credits at a cashless-enabled gaming machine .

11. A ticketing system as claimed in claim 10, wherein the evaluation module is further arranged to evaluate a

35 number of credits associated with the player that are yet to be redeemed, such that the physical media available for selection must not have a value which, when combined with

2019208172 23 Jul 2019 at least one of the accumulated wager and yet to be redeemed credit value, exceeds the maximum spend value.

12. A gaming system comprising a ticketing system as

13. A computer program comprising at least one

14. A computer readable medium storing a computer program 15 product as claimed in claim 13.