AU2018100739A4 - The present invention provides a method and system combining cloud service platform, GNSS/GPS Map, and App over mobile phone or computer to solve the issues while Automobile/boat/motorbike/bike users need to find mechanic engineer (licensed) to service their automotive/boat/motorbike/bike in close area. The service providers can easily find where the customers are located and they can communicate via the App, computer and cloud system to exchange information data, and get all their services done. - Google Patents

The present invention provides a method and system combining cloud service platform, GNSS/GPS Map, and App over mobile phone or computer to solve the issues while Automobile/boat/motorbike/bike users need to find mechanic engineer (licensed) to service their automotive/boat/motorbike/bike in close area. The service providers can easily find where the customers are located and they can communicate via the App, computer and cloud system to exchange information data, and get all their services done. Download PDF

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Publication number
AU2018100739A4
AU2018100739A4 AU2018100739A AU2018100739A AU2018100739A4 AU 2018100739 A4 AU2018100739 A4 AU 2018100739A4 AU 2018100739 A AU2018100739 A AU 2018100739A AU 2018100739 A AU2018100739 A AU 2018100739A AU 2018100739 A4 AU2018100739 A4 AU 2018100739A4
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service
app
computer
cloud
boat
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AU2018100739A
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Wei Mu
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Mu Wei Mr
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Mu Wei Mr
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Abstract

Abstract The present invention provides a method and system combining cloud service platform, GNSS/GPS Map, and App over mobile phone or computer to solve the issues while Automobile/boat/motorbike/bike users need to find mechanic engineer (licensed) to service their automotive/boat/motorbike/bike in close area. 5 The service providers can easily find where the customers are located and they can communicate via the App, computer and cloud system to exchange information data, and get all their services done. It benefits both the service users and service providers via the App and cloud 10 system. The services include battery repair/change, refill the fuel, tire repair/change, all mechanic issues, software and hardware inspection and repair. The system also helps the service users to find a place to park their car on road and parking charge fee over the App with GNSS/GPS map and postcode software installed in the App or computer online. The invention also have the function to link household owners and licensed plumbers, electricians, alarm technicians, computer engineers to get all users home appliances fixed and household repaired. 20 The method integrates satellite (GPS, BDS, GLONASS or GALILEO, later referred to GNSS) maps, PC/Mobile terminals, mobile phone with the App downloaded, and cloud servers. Both service providers and service users can see the opposite party after they log on via the App or computer by postcode software to select the area close to the service user. Service user can check 25 service providers' credit/location/contacts /appointment service time/pricing etc via the App or computer by cloud server and GNSS Map. 201 202 203 204 205 206 Figure 2

Description

TITLE OF INVENTION
[0001] The method of a set of systems consisting of cloud computing, database processing, and App software downloaded to both the service provider PC/mobile terminal and service user mobile terminal assists the parties below to solve the problems when the service is in demand.
[0002] The definition of service provider to include automobile repair shop/mobile mechanic, boat repair shop, motorbike repair shop, bicycle repair shop, household appliance repair shop, computer technician/shop, household plumber, house repair, handyman.
[0003] The definition of a service user includes the owner of automobile, boat, motorbike, bike, household owner, and computer owner.
TECHNICAL FIELD
[0004] The present invention relates to the computer cloud technology. It is the method of a computer & App linking the service provider and service user, and assisting them to send and receive the service messages in expected area with GNSS assistance.
BACKGROUND OF THE INVENTION
[0005] With modern development of computers and software technology, the distance in communication between computer users is shortened by a computer, cloud server, and mobile terminal. For automotive, boat, motorbike industry, people at present only can get their automotive, boat, motorbike, fridge, air-conditioning, electrical service, home maintenance serviced by phone booking appointment, online research, yellow page, or specific forum to find relevant service provider. For service user, it is very hard for them to find a service provider during holiday season to get a service done. The cloud technology with GNSS can solve the problem by App software linking both service providers and service users in selected areas with satellite assistance. Even in a normal situation, the cloud system with App can easily assist both sides to identify the location, service demand, and both sides can select their expected service or demand.
The software App can be downloaded into the user mobile phone and service provider’s PC terminal or mobile terminal. Through the App on terminals (PC or mobile phone), a message or warning signal be sent to each other and a service is bridged by the App or Computer via cloud server.
[0006] The service user and service provider need to register and download the App to their communication terminal such as mobile phone or computer PC. By registration online and preferred postcode and area, the App on each side can display the name, service time, location, available time, pricing message, service level (marked with star), and credit background.
[0007] At present, for a service user and provider, it is limited how to find each other by traditional yellow pages, online research etc. People can turn to their computer and smart phone making phone calls to do research, book a time, and locate the service provider. Most service providers do not answer phone calls or provide service during holiday season to customers.
With the App, mobile service provider can receive the service demand in 24 hours and can make a decision to provide the service or not quickly and it helps the service user to save time in selected area where there are possibly many or just a few service providers.
TECHNICAL ISSUES
[0008] The first objective of the present invention is to provide a method for the defined service user and service provider in service demand area, locate each other, shorten the distance via cloud and App, save the time, improve the efficiency and maximize the use of resource.
[0009] The second objective of the present invention is to provide a system for both the service user and service provider fair competition and save the resource with the App
TECHNICAL SOLUTIONS
[0010] In order to achieve the first objective above, the invention provides a method for combined system including PC terminal/Mobile terminal and cloud server with satellite assistance. Once the service user sends the message via their mobile app or pc app, the service provider or seller can get the message by the app or computer online. Satellite navigation map software needs to be downloaded into the App or must be installed in the computer. Computer with navigation map and cloud website can assist the service user and service provider to communicate online.
[0011] The service user turns on the mobile phone with Satellite/Network roaming/Wi-Fi function. Mobile phone owner can receive the signal from telecom station and exchange the information online. Registered business service providers also can see and locate the service user. The App has the function to locate all the service providers and service demander, their name, phone number, their request or service providing by the cloud server, and App. The App provides the service by filtering the customer location after their registration with their own postcode.
[0012] In order to achieve the second objective above, the invention provides a method by combined system including PC terminal/Mobile phone terminal and cloud server with satellite assistance. Except the basic information displayed such as both parties’ name, history/feedback for service is available, a service pricing/product pricing system can be quoted online and shown to the customer after the customer sends service demand message. Through navigation GNSS system, the customer can select the closest or the lowest.
ADVANTAGES
[0013] The principle above shows that both the end user/customer and service provider/product seller in defined area with GNSS assistance and postcode can locate the position of each other in defined area after they log in their App or PC terminal. Through alarm warning or message by different sound or colored message, both parties can know what service/product the end user is in demand of such as “emergency repair service” in red color message text or “green color message text means “need battery replacement” and such mechanism for other demanded services.
DESCRIPTION OF THE FIGURES
[0014] Figure 1 is the flow chart and steps of the embodiment of the operation method for App, computer via Wi-Fi, Internet and base transceiver station (BTS), cloud server and GNSS system to transfer the demand and get the service demand working.
[0015] Figure 2 is the schematic diagram of the embodiment of the operation work method for handset mobile phone/computer, Wi-Fi, BTS, cloud servers and GNSS.
[0016] The present invention is further illustrated as the following by combining the figures and embodiments.
THE EMBODIMENTS OF THE PRESENT INVENTION
[0017] The operation method for handset mobile phone/computer,WiFi, BTS, cloud servers and GNSS, is mainly applied in automotive industry, such as Car, van, mini bus, Ute, truck, boat, motorbike. The present invention is not limited to automotive industry. It also includes service industries related to automotive sales, insurance, financing, and registration.
[0018] The working flow of the present embodiment is described in conjunction with Figure 1 and Figure 2.
[0019] First, step S101, service user/demander and service provider/seller all register online with legal identities by computer or mobile phone.
[0020] In step S101, service user/demander and service provider/seller all turn on their mobile phone App or computer and log on cloud website or mobile phone App.
[0021] In step SI02, the position for both parties (service user/demander and service provider/seller) can be displayed by installed GNSS map via mobile phone App and computer; [0022] In step S102, service user/demander and service provider/seller prefer to select the opposite party in nearest area. The App and cloud website can help to achieve this function by typing in the postcode. Now within the area, service user/demander and service provider/seller can find the location of each other by the map and mobile icon on the App or Computer. Service user/demander and service provider/seller can measure the distance via map installed in App or Computer. Communication now is ready via software installed on the App or Computer in between service user/demander and service provider/seller.
[0023] Next, in step SI03, the service user/demander sends an online message via mobile phone App or Computer to let service provider/seller know “service in need”, such a message like “Can you help? I need.... The service”.
[0024] In step S103, service user/demander sends a message for service request to a selected service provider/seller, and the service provider/seller responds to solve the problem, details such as pricing, appointment time which will be agreed online cloud website or the App used.
[0025] At last, in step S104, the service/product is provided. Both service user/demander and service provider/seller can leave experience/quality feedback to each other and leave it as future reference for other people.
[0026] In Figure 2, service user 201, 202, 203 can use their registered account via App/Computer 207/208 to send message by mobile phone/computer via BTS/Wi-Fi 209/210 to cloud server 211 and GNSS/GPS 212, through the cloud server computing & linkage with postcode option and GNSS/GPS, service provider/seller 204,205,206 can receive the message “service in need” and locations for each party can be positioned by GNSS/GPS 212 assistance.
[0027] In Figure 2, cloud servers 211 have the storage functions keeping and tracking registered accounts, payment gateway for service deposit, and data exchange.
INDUSTRIAL APPLICATION
[0028] The present invention is mainly applied for the automotive industry.
Through the cloud website, GNSS, App and computer, service users/demander can easily locate the service provider/seller’ position, their credit, contacts, working time, service quality, public feedback, more over they can communicate via App or Computer regarding service appointment, pricing quote and payment deposit in advance via App or Computer online. The App and cloud website provide the function to hold the deposit for the service based on their agreement online after communication to each other. For example, in holiday season, a car driver found his car is broken or has problems and could not drive it. It is difficult for people to make phone calls to service provider/seller to get help. With the invention, licensed mechanics, licensed car shop, licensed mobile mechanics can get a service demand message and provide the service once they reach agreement over the App or computer. It solves the problem especially in emergency situation in which traditional service phone call cannot help. It improves the efficiency, minimizes the danger and risk of the service user, reduces energy consumption, and maximizes the opportunity to provide the service people in need.
[0029] It can also be applied in the boat, household service, motorbike industries, where people easily can meet the same problem as the car industry.

Claims (4)

1. This is for automotive industry where service user/demander wants to find a service provider/seller via their mobile phone App or Computer within the postcode selected, by which the service user/demander can find a service provider/seller with GNSS assistance to a located position. Service user/demander comes from industries such as automobile/boat/electric repair and service providers/seller including mechanic auto shop, mechanical engineer licensed, licensed mobile mechanics.
2. The cloud system structure to complete the service for the industries defined including cloud servers, cloud website, navigation map, mobile phone App, software for online message, deposit payment gateway
3. The postcode software for location selection to complete the service.
4. The payment gateway online by the App and cloud website to guarantee the service demand sent by the service user to the service provider in order to make a booking or appointment. After the service is done, the deposit payment will be refunded to the service user.
AU2018100739A 2018-06-04 2018-06-04 The present invention provides a method and system combining cloud service platform, GNSS/GPS Map, and App over mobile phone or computer to solve the issues while Automobile/boat/motorbike/bike users need to find mechanic engineer (licensed) to service their automotive/boat/motorbike/bike in close area. The service providers can easily find where the customers are located and they can communicate via the App, computer and cloud system to exchange information data, and get all their services done. Ceased AU2018100739A4 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2018100739A AU2018100739A4 (en) 2018-06-04 2018-06-04 The present invention provides a method and system combining cloud service platform, GNSS/GPS Map, and App over mobile phone or computer to solve the issues while Automobile/boat/motorbike/bike users need to find mechanic engineer (licensed) to service their automotive/boat/motorbike/bike in close area. The service providers can easily find where the customers are located and they can communicate via the App, computer and cloud system to exchange information data, and get all their services done.

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
AU2018100739A AU2018100739A4 (en) 2018-06-04 2018-06-04 The present invention provides a method and system combining cloud service platform, GNSS/GPS Map, and App over mobile phone or computer to solve the issues while Automobile/boat/motorbike/bike users need to find mechanic engineer (licensed) to service their automotive/boat/motorbike/bike in close area. The service providers can easily find where the customers are located and they can communicate via the App, computer and cloud system to exchange information data, and get all their services done.

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AU2018100739A4 true AU2018100739A4 (en) 2018-07-12

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AU2018100739A Ceased AU2018100739A4 (en) 2018-06-04 2018-06-04 The present invention provides a method and system combining cloud service platform, GNSS/GPS Map, and App over mobile phone or computer to solve the issues while Automobile/boat/motorbike/bike users need to find mechanic engineer (licensed) to service their automotive/boat/motorbike/bike in close area. The service providers can easily find where the customers are located and they can communicate via the App, computer and cloud system to exchange information data, and get all their services done.

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109450882A (en) * 2018-10-26 2019-03-08 安徽继远软件有限公司 A kind of security management and control system and method for the internet behavior merging artificial intelligence and big data
CN109658733A (en) * 2018-12-28 2019-04-19 北京摩拜科技有限公司 Acquisition methods, server and the Vehicular system of parking area

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109450882A (en) * 2018-10-26 2019-03-08 安徽继远软件有限公司 A kind of security management and control system and method for the internet behavior merging artificial intelligence and big data
CN109658733A (en) * 2018-12-28 2019-04-19 北京摩拜科技有限公司 Acquisition methods, server and the Vehicular system of parking area

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