AU2017101213A4 - Software Platform for Personalised Integrated In-Home Care Monitoring - Google Patents

Abstract

Abstract The present invention provides an electronic personalized integrated in-home healthcare monitor system comprising a server for connecting to portable devices for monitoring healthcare data of a care receiver. The device is adapted to execute a method comprising the steps of: receiving a service provider credential to authorise inputting vital readings of the care receiver from a first portable device; receiving a care receiver credential to authorise a set of monitoring actions for a subscriber; and receiving a subscriber credential to authorise the display care receiver information on a second portable device. The care receiver information comprises vital readings and graphical representation aggregated vital readings generated by the server. _A27 The. - ccre fail d ieeketly CeG Figure 5 Forgotten passwJord M.Wk em Figure 6

Description

- 1 - 2017101213 05 Sep 2017

SOFTWARE PLATFORM FOR PERSONALISED INTEGRATED IN-HOME

CARE MONITORING

TECHNICAL FIELD

[1] The present invention relates to a healthcare monitoring system and a software platform thereof. More particular, the present invention relates to a monitoring system for residential healthcare monitoring system and a software implementation thereof.

BACKGROUND

[2] Increasingly, more people require residential care due to illness, a disability, an emergency, or because of the needs of family, friends or carer. Staff for the healthcare at homes can help people in needs with day-to-day tasks (such as cleaning, cooking, laundry); personal care (such as dressing, grooming, going to the toilet); or nursing care (such as wound care, catheter care). Previously, there have been no monitoring systems which can assist patients, and users to improve the quality of healthcare at home. In particular, when different services of healthcare at home may be provided by multiple teams of service providers. For example, there may be a first service provider to carry out day-to days tasks; a second service provides to provide personal care, and a third service provider provides nursing care.

[3] Personalised Integrated In-home healthcare monitor system is an application of information processing involving both computer hardware and software that deals with the storage, retrieval, sharing, and use of healthcare information, data, and knowledge for communication and decision making.

[4] Most of the currently available healthcare monitoring systems or software platforms were directed to clinical healthcare rather than residential healthcare. The architecture, interface, hardware and software are designed for clinical environment.

[5] US Patent No. 5,553,609 disclosed a computer-based remote visual monitoring system for in-home patient healthcare from a remote location through telephone line. This system includes a supervisory control centre having access to patient and healthcare professional databases for assigning patients to appropriate -2 - 2017101213 05 Sep 2017 healthcare professionals and for performing task planning. A number of master monitoring computers are linked to the control centre and are accessible by a corresponding number of healthcare professionals. A slave monitoring computer is located within the homes of a plurality of patients and may be linked via telephone modems to any of the master monitoring computers. Audio/visual equipment at both locations permits real-time two-way communications during an "in-home" visit to a patient by a healthcare professional from a remote location. The healthcare professional has control over the audio/visual equipment in the patient's home as well as the communication of multimedia data via the master monitoring computer, and may automatically generate and maintain the patient's multimedia medical records.

[6] US Patent No. 6,402,691 disclosed a system for remotely monitoring the medical condition of a plurality of patients. The system comprised a plurality of remote monitoring units each operable to measure selected vital signs from a patient. Each monitoring unit included both a wireless transmission device for transmitting the measured vital signs over a wireless communication network and a back-up modem for transmitting the measured vital signs over conventional telephone wires. The system also included a main data collection system configured to receive the vital signs transmitted by the plurality of remote monitoring units, wherein the main data collection system stores the received vital signs from the plurality of patients. Each of the remote monitoring units included a control unit that transmits the measured vital signs by the wireless transmission device when the wireless communication network is available and transmits the measured vital signs by the back-up modem only when the wireless communication network is unavailable.

[7] US Patent No. 7,532,126 disclosed a remote homecare monitoring system that includes a behaviour detector, an image capture device, and a gateway. The behaviour detector detects an abnormal activity behaviour, and the image capture device captures image data of a user's condition, and the gateway transmits the images to a computer of a related unit or a telephone of a related contact person, so that the related unit or contact person can know about the user's activity behaviour within a time before or after the occurrence of the abnormal behaviour quickly from the image data, and medical professionals can timely provide appropriate medical treatments. -3 - 2017101213 05 Sep 2017

SUMMARY

[8] PROBLEMS TO BE SOLVED

[9] It is an objection for the present invention to provide a healthcare monitoring system.

[10] It is another object of the present invention to provide a software platform to implement in different hardware system to provide Personalised Integrated In-Home healthcare monitoring.

[11] It is, therefore, an obj ect of the present invention to provide a new and novel personalised integrated in-home healthcare monitor.

[12] Other objectives and advantages will become apparent when taken into consideration with the following specification and drawings.

[13] It is also an object of the present invention to overcome or ameliorate at least one of the disadvantages of the prior art, or to provide a useful alternative.

[14] It is a first aspect of the present invention to provide an electronic healthcare system in-home or in a residential aged care setting comprising a server for connecting to portable devices for monitoring personalised healthcare data of a care receiver, wherein device is adapted to execute a method comprising the steps of: receiving a service provider credential to authorise inputting vital readings of the care receiver from a first portable device; receiving a care receiver credential to authorise a set of monitoring actions for a subscriber; receiving a subscriber credential to authorise the display care receiver information on a second portable device; and wherein the care receiver information comprises vital readings and graphical representation aggregated vital readings generated by the server.

[15] Preferably, the vital readings comprises blood pressure, heart rate, blood glucose, body temperature, body weight and respiratory rate. -4- 2017101213 05 Sep 2017 [16] Preferably, the vital readings is recorded through one or more automated sensors, wherein each automated sensor has a server provider credential.

[17] Preferably, the automated sensors are connected to the first portable device.

[18] Preferably, the automated sensor are connected to the first portable device through wireless means.

[19] Preferably, the method further comprises the step of receiving the care receiver credential to authorise inputting and editing of a user profile of the care receiver.

[20] Preferably, the set of monitoring actions comprising viewing each individual record of the care receiver and information derive for the each individual record.

[21] Preferably, the method comprises the step of receiving a care receiver credential to authorise one or more service providers to access the care receiver information.

[22] Preferably, the method comprises the step of recording an emotional state of the care receiver, wherein the emotion state is recorded by the service provider team member or with service provider credential to the in-home healthcare monitor system.

[23] Preferably, the method comprises the step of automatically derive the emotional state of the care receiver.

[24] Preferably, the emotion state of the care receiver is derived by a series of facial images of the care receiver.

[25] Preferably, the method comprises recording sleeping and waking time of the care receiver, wherein the sleeping and waking times are input with a service provider credential to the in-home healthcare monitor system. -5 - 2017101213 05 Sep 2017 [26] Preferably, the method comprising the step of receiving a care receiver or service provider credential to set up an appointment record.

[27] Preferably, the appointment record comprises a medical appointment record or a social appointment record.

[28] Preferably, the method comprises displaying an activities calendar listing all the appointments recorded.

[29] Preferably, the method comprises the step of uploading digital media to the server.

[30] Preferably, the digital media is uploaded along with a service provider credential.

[31] Preferably, the server is allocated a predetermined amount of space for uploading the digital media.

[32] Preferably, the server is set to automatically delete the digital media in a predetermined amount of time.

[33] Preferably, the method comprises the step of downloading the digital media with a care receiver credential or subscriber credential.

BRIEF DESCRIPTION OF THE FIGURES

[34] Features and advantages of the present invention will become apparent from the following description of embodiments thereof, by way of example only, with reference to the accompanying drawings, in which: [35] Figure 1 shows a schematic view of an in-home healthcare monitor system of a first preferred embodiment of the present invention; [36] Figure 2 shows a schematic view of an introduction interface of the in-home healthcare monitor system of Figure 1; -6- 2017101213 05 Sep 2017 [37] Figure 3 shows a schematic view of a login interface of the in-home healthcare monitor system of Figure 1; [38] Figure 4 shows a schematic view of a verification code interface of the in-home healthcare monitor system of Figure 1; [39] Figure 5 shows a schematic view of an unsuccessful login interface of the in-home healthcare monitor system of Figure 1; [40] Figure 6 shows a schematic view of a forgotten password interface of the in-home healthcare monitor system of Figure 1; [41] Figure 7 shows a schematic view of a security question interface of the in-home healthcare monitor system of Figure 1;; [42] Figure 8 shows a schematic view of a reset password interface of the in-home healthcare monitor system of Figure 1; [43] Figure 9 shows a schematic view a registration interface of the in-home healthcare monitor system of Figure 1; [44] Figure 10 shows a schematic view of a care receiver interface of the in-home healthcare monitor system of Figure 1; [45] Figure 11 shows a schematic view of add service provider / subscriber interface of the in-home healthcare monitor system of Figure 1; [46] Figure 12 shows a schematic view of edit permission interface of the in-home healthcare monitor system of Figure 1; [47] Figure 13 shows a schematic view of an add subscriber interface of the in-home healthcare monitor system of Figure 1; [48] Figure 14 shows a schematic view of expanded care receiver interface of the in-home healthcare monitor system of Figure 1; -7- 2017101213 05 Sep 2017 [49] Figure 15 shows a schematic view of a service interface of the in-home healthcare monitor system of Figure 1; [50] Figure 16 shows a schematic view of another service interface of the in-home healthcare monitor system of Figure 1; [51] Figure 17 shows a schematic view of a vital reading graphs interface of the in-home healthcare monitor system of Figure 1; [52] Figure 18 shows a schematic view of a wellbeing interface of the in-home healthcare monitor system of Figure 1; [53] Figure 19 shows a schematic view of a healthcare professional of the in-home healthcare monitor system of Figure 1; [54] Figure 20 shows a schematic view of an add new healthcare professional interface of the in-home healthcare monitor system of Figure 1; [55] Figure 21 shows a schematic view of an appointment interface of the in-home healthcare monitor system of Figure 1; [56] Figure 22 shows a schematic view of an add medical appointment interface of the in-home healthcare monitor system of Figure 1; and [57] Figure 23 shows a schematic view of an add social appointment interface of the in-home healthcare monitor system of Figure 1.

DESCRIPTION OF THE INVENTION

[58] In a first preferred embodiment of the present invention, there is provided a personalised integrated in-home healthcare platform for formal carer and informal carer to work together in order to provide better and more quality service to a care receiver. A formal carer includes all service providers who provide professional service to a care receiver, and his includes a registered nurse, caterer, cleaner, transporter, etc. -8- 2017101213 05 Sep 2017

An informal carer is a carer who takes care of the care receiver without remuneration such as a family member or a friend.

[59] The in-home healthcare monitor system 10 of the present invention is a personalised integrated care platform to be used in-home or in residential health care setting. It is suitable for residential or in-home care environment. The care receiver may be an aged person, or physically or mentally disabled or challenged. The in-home healthcare monitor system 10 assists the integrated care for a care receiver by the monitoring of a combination of clinical and non-clinical information. In one preferred embodiment, it targets non-clinical information.

[60] In one embodiment of the present invention as shown in Figure 1, there is a personalised integrated in-home healthcare monitor system 10 for informal carers to monitor the care-receiver. In a preferred embodiment, the in-home healthcare monitor is in the form of a mobile in-home healthcare monitor device 18 which can be place in the resident of a care receiver or in a residential aged care setting. The in-home care monitor device 18 allows a care receiver or service provider to login to the system 10 in order to monitor and record the activities and vital signs of the care receivers. The vital signs or readings may include any clinical or non-clinic data and information. The in-home healthcare device 18 is adapted to connect to the healthcare internet of things 20 which may include any or all of the following items: blood pressure monitor, glucose meter, thermometer, etc. or cardiac monitor and pulse oximeter 26. In another embodiment, the mobile in-home care monitor can be replace by a laptop computer 12, mobile tablet 14, or smart phone 16.

[61] The in-home healthcare monitor system 10 is also adapted to connect to a computer system 22 of the service providers. The service providers may be registered nurses, caters, cleaners, transporters, etc. who will provide different services for the care receiver. The service providers can use the computer system 22 of the in-home healthcare monitor system 10 to scheduling and assign the staff to attending the care receiver.

[62] The in-home healthcare monitor is adapted to receiving the inputs from the terminal devices (laptop computer 12, mobile tablet 14, smart phone 16, in-home -9- 2017101213 05 Sep 2017 healthcare device 18, service providers terminal 22), and forwarding the information to the server 24. In a preferred embodiment, the server 24 is implemented as a server farm on the internet cloud to provide robust and reliable services.

[63] The server 24 is adapted to provide a secure channel for the terminal devices to transmit data. When the server 24 received the data from the terminal devices, it will organise and analyse the data to produce reports to the user. The reports may include a statistic aggregation of data of the care receiver.

[64] A carer may access the record and report of the care receiver through the terminal devices such as a laptop 12, mobile tablet 14, or smart phone 16. The in-home healthcare monitor system 18 is adapted to monitor the activities and / or the vital signs of the care receivers.

[65] As the server 24 is constantly receiving input from the in-home healthcare devices 18 or other terminals devices, it will send out notification to the carers if any abnormality is detected. In detecting the abnormalities, the server 24 is capable of taking the historic data of a care receiver into consideration.

[66] In another embodiment, the in-home healthcare monitor system 10 is adapted to provide a granular security to control the data entry such that only authorised service provider or device can input the data to the in-home healthcare monitor system 10. This can ensure the integrity of the data and information in the in-home healthcare monitor system 10 of the present invention.

[67] In one preferred embodiment, there is provided an electronic in-home healthcare monitor system comprising a server for connecting to portable devices for monitoring healthcare data of a care receiver. The care receiver will have a first portable device in residential adapted to execute a method of monitoring the carer receiver. The service provider will have a service provider credential. The credential is given when the service provider identify themselves through a multiple factors authentication. This may include having a third party identification and the third party issue an identification certificate to the service provider. The service provider submit the identification certificate instead of going through the multiple factors authentication - 10- 2017101213 05 Sep 2017 process. The care receiver and the subscriber will have to go through similar authentication process in order to obtain the care receiver credential and subscriber credential respectively. In one embodiment, the credentials are login names and passwords, while in another embodiment, the credentials are encrypted keys or biometric identifiers.

[68] The method comprises the step of receiving a service provider credential to authorise inputting vital readings of the care receiver from a first portable device. The in-home healthcare monitor system 10 will also receive a care receiver credential to authorise a set of monitoring actions for a subscriber. Then a subscriber may use a second portable device to monitor the activities, vital readings, and graphical representation aggregated vital readings generated by the server with the subscriber credential. In this way, the care receivers may control the access of the service provider and the subscriber in handling the information of the care receivers.

[69] Reference now is made to Figure 2 showing an introduction interface 100 for the in-home healthcare monitor system 10. On the introduction interface, there is provided a login button 101, and a register button 102. Further, it is preferable that the introduction interface 100 provides one or more links 103 which may direct a user to general information, frequent ask questions, instructions manual, or products descriptions, etc.

[70] When a user clicks on the login button 101 of the introduction interface 100, the in-home healthcare monitor system 10 will direct the user to the login interface 105 as shown in Figure 3. The login interface 105 displays which type of login credential 106 is required. In one embodiment, care receivers and subscribers / informal carers use email as their login credential to login while service provider admin / case manager / registered nurse / Assistant in Nursing (AIN) may use mobile as their login credential.

[71] In the example shown in Figure 3, the login interface 105 is expecting a user to login using mobile method 106. The login interface 105 provides a country code selection list 107. When a user click on the country code selection list 107, the login interface 105 will display a drop down menu with a list of countries for a user to select. The country code selection list 107 is adapted to display a flag of the country, - 11 - 2017101213 05 Sep 2017 the English name of the country, and the country calling code. Adjacent to the country selection list 107, there is provided a telephone number input box 108 for a user to input the telephone number. Under the telephone number input box 108, there is provided a password input box 109 for a user to input the password. In the vicinity of the password input box 109, there is a forgotten password link 111 to assist a user who has forgotten the password. On the login input interface 105, there is a login button 110. A user may click on the login button 110 after inputting all information on the login interface 105. When the login button 110 is clicked, the input information will be submitted for authentication. In another embodiment, the login interface 105 also provides a clear button to clear all information on the login interface. In another embodiment, the login interface 105 also provides a register link 112.

[72] In one embodiment, the login process involves multiple factors authentication. For example, after a user logged in through the login interface 105, the in-home healthcare monitor system then directs a user to the temporary personal identification number (TPIN) verification interface 120 as shown in Figure 4. At the same time when the in-home healthcare monitor system 10 TPIN verification interface 120, the in-home healthcare monitor system 10 will send a temporary verification identification number to the user mobile number through short message service (SMS). The user may input the TPIN in the TPIN textbox 122 and then click the verify button 124 to submit to the in-home healthcare monitor system 10 for processing. Alternatively, the user may clicks on the Cancel button 125 to clear all the information on the TPIN verification interface 120. The TPIN verification interface 120 also provides a TPIN email link 122 to send the TPIN to the email of the user. The resend TPIN link 123 on the TPIN verification interface 120 can direct the in-home healthcare monitor system 10 to generate a new TPIN, and send it to the user mobile through SMS.

[73] The example shown in Figure 4 is when a user successfully logs in and a second form of validation is present. The user receives a 4-digit pin on his / her mobile phone that they need to correctly enter into this module and verify. The 4-digit pin must expire after 15 minutes or after 5 incorrect entries, whichever is earlier.

[74] In one preferred embodiment, the user must only be permitted a predetermined number, e.g. one, of login sessions at any given time. If a login is - 12- 2017101213 05 Sep 2017 attempted while another session is still active, the user must be given the option to either terminate the other session and login, or abort the login.

[75] Referring to Figure 5, there is shown a login failed interface 126. The login failed interface 126 is displayed when either there is a mismatch of the login credential or TPIN. A login error message 127 is adapted to provide information to the user. In certain condition, a lock out period will be imposed in order to prevent brute force attack. The login error message will be dismissed when the user clicks on the “OK” button 128, and the in-home healthcare monitor system 10 will direct the user back to the introduction interface 100.

[76] In one preferred embodiment, a user account must be locked for a predetermined period of time after a particular number of incorrect credential mismatches, or incorrect TPIN code entries, during login. The user can choose to wait out the duration, or immediately follow the forgotten password procedure; the screen must display an appropriate message.

[77] When an account is locked out, the in-home healthcare monitor system 10 may send a message to the person to which the credential belongs or other relevant personnel via SMS or emails. The system administrator of the in-home healthcare monitor system 10 will be notified via email as well.

[78] In one embodiment, the in-home healthcare monitor system 10 will record the detailed information of the failed login including the date and time of the login, number of attempts, the IP address, etc.

[79] Figure 6 shows the first forgotten password interface 130, which is displayed when a user clicks on the forgotten password link 111. On the first forgotten password interface 130, the user needs to verify him or her with the telephone number using the country code selection box and telephone number textbox 131. The user may also need to take the captcha test by clicking on the captcha test interface 132. Once the user passed the captcha test and input the telephone number, the user may clicks on the submit button 133 to submit the data the in-home healthcare monitor system 10. Alternatively, a user may click on the cancel button 134 to clear all the information put - 13 - 2017101213 05 Sep 2017 on the first forgotten password interface 130. If there is an error in the telephone number, the in-home healthcare monitor system 10 will display a message notifying the user.

[80] If the user input a valid telephone number, the in-home healthcare monitor system 10 will direct a user to a TPIN verification interface 120 and send a TPIN to the user for further validation.

[81] Once the user has the TPIN verified, the in-home healthcare monitor system 10 will further validate the user with the security questions. Out of 3 security questions stored in the profile of the user, one question will be presented to user through the security question interface 135 as shown in Figure 7. The question will be displayed on the security question interface 135 and an answer textbox 136 will be provided to receive the answer from the user. The user may cancel the entire action by clicking the cancel button 138 or submit the answer to the in-home healthcare monitor system 10 by clicking the submit button 137.

[82] If answer is incorrect, the user must be presented with another question. If the second attempt fails as well then user account is locked for a predetermined period of time. The in-home healthcare monitor system 10 will display an appropriate message to notify the user. When an account is locked out, SMS and email messages will be sent to the user and system administrators.

[83] At this point the user account must be locked to prevent login from another location. The user is now asked to reset password and confirm. Once the password is changed, the account is unlocked and the user is taken to the login interface 105.

[84] When user completes forgot password procedure they will be taken to reset their password interface 140 as shown in Figure 8. The user may input a new password in the new password textbox 141. The in-home healthcare monitor system 10 will carry out a complexity check to determine the new password is complex enough to endure password cracking with dictionary and rule base attack. The new password should also been long enough to render offline attack and brute force attack difficult. When a user - 14- 2017101213 05 Sep 2017 has successfully reset the password, the in-home healthcare monitor system 10 will display a message to inform the user that the password is updated [85] Reference is now made to Figure 9, which shows a registration interface 145 of the in-home healthcare monitor system 10 of a preferred embodiment of the present invention. The registration interface 145 merely request the user to provide a first name on the first name textbox 146, a last name on the last name textbox 147, a mobile telephone number on the mobile telephone textbox 148, and an email on the email textbox 150. The in-home healthcare monitor system 10 further requires the user to type in the mobile telephone number and the email again on the confirm telephone number textbox 149 and the confirm email textbox 151 respectively.

[86] In one embodiment, the in-home healthcare monitor system 10 will valid the data on the fly. For example, the in-home healthcare monitor system will check the mobile number or email has the correct data format and whether they match the ones in the confirmation fields. When there is an error discovered or any input field is left empty, the in-home healthcare monitor system 10 will display a message immediately on the registration interface 145.

[87] In another embodiment, the cut and paste function is disable so that it ensure the user will type in the data instead of cutting and pasting. The user may also need to take the captcha test by clicking on the captcha test interface 152. Once all the data is entered, the user may click on the submit button 153 to submit the data to the in-home healthcare monitor system 10 for further processing. For example, an email is sent to user about successful registration to ensure that this user has registered. This email has web link to login into the portal. In one embodiment, the in-home healthcare monitor system 10 directs a user to a documentations interface so that the user may read terms and conditions for using the in-home healthcare monitor system. The user may further need to confirm that he / she agrees on the terms and conditions before proceeding further.

[88] For the first time when the user login, the in-home healthcare monitor system 10 will send a TPIN to the user via SMS. The user will be requested to create a new password, and to setup three security questions and answer. - 15 - 2017101213 05 Sep 2017 [89] Figure 10 shows a user care receiver interface 160. The care receiver interface 160 is displayed after a care receiver is logged in. On top of the care receiver interface 160, there is provided the care receiver name 166, the link for sending message 163 and a notification inbox 165. The notification inbox 165 will provide a notification sign when there is a new message or a special event reminder. The care receiver may click on the sending message link 163 to access the sending message interface to compile and send message.

[90] On the care receiver interface 160 there is provided the care receiver identification number (ID). The care receiver ID is unique to every care receiver and is visible only to care receiver displayed on his / her care receiver interface 160.

[91] Near the care receiver ID, there is record the last login. As a security measure, every single login by a user is monitored and is displayed on their profile so a user can make sure that they were the ones who logged in to the system/application.

[92] On the left hand side of the care receiver interface 160, there is provided a function menu 161. The care receiver may access different functions provided by the in-home healthcare monitor system 10 through the function menu 161. Below the function menu 161, there is provided a list of associated persons interface 162 including the subscriber / informal care, and service providers.

[93] On the list of associated persons interface 162, there is provided an edit button given only to care receiver users, which allows care receiver to be able to add, delete or edit subscribers, service provider individuals at their own discretion. When a care receiver click on the add button on the list of associated persons interface 162, the in-home healthcare monitor system 10 will direct the care receiver to add service provider / add subscriber interface 180 as shown in Figure 11.

[94] In one embodiment, the service providers are limited to those who have an account in the in-home healthcare monitor system 10. When a care receiver select the service provider, the in-home healthcare monitor system 10 can download the service provider information in real time, so that the care receiver may review the information instead of input the information. - 16- 2017101213 05 Sep 2017 [95] On top of the add service provider / add subscriber interface 180, there is an add service provider tab 181 and an add subscriber tab 182.

[96] In one embodiment, the registered service providers are shown in a selection list 183 for a user to add a service provider. Registered in this embodiment means an authorised person from a service provider enter their details and assigns an administrator for their organisation. This administrator has to activate their account by following user registration process. If service provider administrator account has been activated, care receivers can select this particular service provider from this lookup table. Otherwise, the care receiver may need to enter unregistered service provider details in the add service provider section 184 which would trigger the service provider registration process. Once the care receiver has selected the service provider from the list, the care receiver may click on the submit button 185 to submit the information or click the cancel button 186 to cancel the action and close the add service provider / add subscriber interface 180. The care receivers can choose to grant permissions for new subscribers to view/ access services.

[97] The edit option on the service providers / subscribers allows the care receivers to edit the permissions in a granular manner allocated by the care receiver when he / she initially adds a subscriber or service provider. Figure 12 shows a confirmation message for the care receiver to verify the updated permissions are correct. The care receiver may confirm the changes by clicking the updated button.

[98] On list of associated persons interface 162, there is also provided a deleted button which enables a care receiver to initiate removal of a subscriber, Case Manager, Registered Nurse or AIN.

[99] The care receiver may click on the add subscriber tab 182 on the add service provider / add subscriber interface 180 to add a subscriber. Referring to Figure 13, the add subscriber interface 187 provide the subscriber details section 188 for the care receiver to input the subscriber details to the in-home healthcare monitor system 10. Also the care receiver can choose to grant or deny permissions for new subscribers to view/access services in the subscriber permission section 189. - 17- 2017101213 05 Sep 2017 [100] A care receiver may have more than one Subscriber and hence he or she may add multiple Subscribers onto his profile. Once clicked, the second set of Subscriber details will be listed below for care receivers to enter details. A care receiver can have a maximum number of subscribers under his or her profile. In one embodiment, the maximum number of subscribers is four.

[101] When the my account function 190 is selected, the care receiver can access the personal details 168, general health history 169, and special diet need 170 in the main body of the care receiver interface 160. This information is kept in a collapsible interface and a care receiver can expand the section to view the data as shown in Figure 14. Figure 14 is showing the ‘personal details, General health history & special diet needs’ when the information is expanded. These details of the care receiver can be filled in only by care receivers themselves. Upon signing up, the care receiver should be prompted to complete these details.

[102] When the care receiver selects the service function 200 on the function menu 161, a care receiver may view services data in the middle section of the care receiver interface 160. The care receivers and subscribers can only view services data and cannot make any changes.

[103] Referring to Figure 15, when the care receiver clicks on services function 200, the in-home healthcare monitor system 10 starts with the default display in “Food” service 201 as it’s the first service ordered on the navigation tab. In the service interface, the in-home healthcare monitor system 10 will display all the tasks that require the service provider to complete. When a task is completed, the service provider will update the in-home healthcare monitor system 10 and a complete symbol, e.g. a tick, will be displayed next to the task. A care receiver may confirm that the task has been completed or not, and the subscriber / informal carer may track the schedule of the care receiver. In each of the service, there is provided a comments section 202 for the service provider to make note when there is anything of concern during the provision of the service. The care receiver may also make person notes or comments in the comments section 202. In an embodiment as shown in Figure 15, the comments section is titled as “Concerns”. In one embodiment, in-home healthcare monitor system - Ιδ- 2017101213 05 Sep 2017 ΙΟ may allow the person put the comments in the comments section to control who may access these comments.

[104] When the care receiver selects the health monitor service 205, the health monitor interface 206 will be displayed as shown in Figure 16. All vital readings like blood pressure, heart rate, blood glucose, body temperature, body weight and respiratory rate are shown here. Care receivers and subscribers / informal carer can only read value and cannot make any changes. In one embodiment, the measures is collected by the service provider and input into the in-home healthcare monitor system 10 by the service provider. In another embodiment, the in-home healthcare monitor system 10 is adapted to connecting to authorise vital signs sensors which take the measures of the care receiver vital readings. In one embodiment, the in-home healthcare monitor system 10 is adapted to analysing the care receivers’ vital readings and displaying graphical chart 210 for each vital reading for a period of time such as a week and month model as shown in Figure 17. In the example shown in Figure 17, the in-home healthcare monitor system 10 displays the graphs where the x-axis represents the time period such as month or week, and the y-axis represent the vital readings. The graphs may also display high and low values for each vital reading for the week/month.

[105] Figure 18 shows the wellbeing interface 222 when the care receiver selects the wellbeing function 220 in the function menu interface 160. The wellbeing interface 222 exhibits care receiver’s mood on how he / she is feeling today with a mood representation 223. This section is mostly entered by AIN but even registered nurse has access to enter. In one embodiment, the in-home healthcare monitor system 10 is provided with a camera to take a number of images of the care receiver taken. The in-home healthcare monitor system 10 sends the images to the server 24 for facial recognition and analyses the mood of the care receiver.

[106] In the wellbeing interface 222, the in-home healthcare monitor system 10 also records the sleep quality of the care receiver. The sleep quality interface 224 tracks the sleeping times of the care receiver. The sleep quality interface 224 then displays the total hours of sleep of care receiver. In one embodiment, the in-home healthcare - 19- 2017101213 05 Sep 2017 monitor system 10 provides sensors for sensing the movement and sound of the care receiver in order to automatically record the sleeping times of the care receiver.

[107] Figure 19 shows the healthcare professionals interface 231 which is accessed by selecting the healthcare professional function 230 at the function menu interface 160. The healthcare professionals interface 231 lists the contact details 232, 233 of the healthcare professionals who provide services for the care receiver. The healthcare professional details may include: the professional first and last name, role / occupation, practice / clinic name, contact number, email address, location / address -unit, street, suburb, state and postcode, ... etc. Any user including care receiver and subscribers can add healthcare professional details. Any user may also edit the existing details of the healthcare professional details.

[108] A user may add a new healthcare professional by clicking on the add new healthcare professionals button 234. The in-home healthcare monitor system 10 will then direct the user to the add new healthcare professional interface 240 as shown in Figure 20. The add new healthcare professional interface 240 allows the user to input to the in-home healthcare monitor system 10 the details of the healthcare professional including: the professional first name 241 and last name 242, role / occupation 243, practice / clinic name 244, contact number 245, email address 246, location / address -unit, street 247, suburb 248, state 249 and postcode 250. After the user input all the data, the user may submit the data to the in-home healthcare monitor system 10 by clicking the submit button 251. The user may cancel the action by clicking the cancel button 252, which will close the add new healthcare professional interface.

[109] Figure 21 shows the appointment interface 261 which is accessed by selecting the healthcare professional function 260 at the function menu interface 160. The care receiver may use the appointment interface to line up the appointments for healthcare professional, service providers, etc. The appointment interface 261 provides an add new appointment button 262 for the care receiver to add appointments 263 to his or her schedules.

[110] A care receiver may add a new appointment by clicking on the add new healthcare professionals button 262. The in-home healthcare monitor system 10 will -20- 2017101213 05 Sep 2017 then direct the user to the add new appointment interface 265 as shown in Figure 22. The add new appointment interface 265 allows the user to input to the in-home healthcare monitor system 10 the details of the appointment, such as medical appointment with a healthcare professional, or social appointment of the care receiver.

[111] The add new appointment interface 265 can be toggled between add new medical appointment interface 270 by clicking on the add new medical appointment tab 266, and the add social appointment interface 280 by clicking on the add new social appointment tab 267.

[112] On the add medical appointment interface 270 as shown in Figure 22, the care receiver may input the title of the appointment 271, the start and end time of the appointment 272, and purpose of the appointment 274. The care receiver may also set reminder of the appointment 273. The care receiver will also need to add the details of the healthcare professional 275 by either selecting the healthcare professional from a list provided if the healthcare professional is a registered healthcare professional, or manually input the healthcare professional data into the in-home healthcare monitor system 10. If the care receiver manually adds a new healthcare professional, the in-home healthcare monitor system 10 will send a message to the new healthcare professional and prompt the healthcare professional to register on the in-home healthcare monitor system. The appointment interface 265 will have a submit button for the care receiver to submit the data to the in-home healthcare monitor system 10. The care receiver can cancel the action by clicking the cancel button on the appointment interface 265 which will close the appointment interface.

[113] On the add social appointment interface 280 as shown in Figure 23, the care receiver may input the title of the appointment 281, location of the appointment 282, the start and end time of the appointment 284, and select the type of trip 283. The care receiver may also set reminder of the appointment 285. The care receiver will also need to add the details of the emergency contact 286 along with the emergency contact telephone number 287 and emergency contact mobile number 288. The appointment interface 265 will have a submit button for the care receiver to submit the data to the in-home healthcare monitor system 10. The care receiver can cancel the action by -21 - 2017101213 05 Sep 2017 clicking the cancel button on the appointment interface 265 which will close the appointment interface.

[114] Figure 23 shows the media interface 291 which is accessed by selecting the healthcare professional function 290 at the function menu interface 160. The media interface. The media interface 291 has an image section 292 for handling digital images, and a video section 293 for handling digital video. The users of the in-home healthcare monitor system 10 may allocated a predetermined amount of space of the user to upload and download digital media. The in-home healthcare monitor system 10 may also set a schedule to periodically delete digital media which has been uploading for a predetermined period of time.

[115] In one example, care receivers and subscribers / informal carer can only view media fdes. There will be seven slots for images and seven slots for videos. All videos and images will be auto deleted after seven days from the date of upload. Every care receiver will be allocated 500MB of storage for storing media. Only subscriber will have an option to download images and videos of care receiver.

[116] On the right hand side of the care receiver interface 160, there is provided a recent service schedule 167. This section displays recent activities with activity name and time for the calendar day performed by registered nurse / AIN catered for care receiver. Below the recent service schedule 167, there is provided an upcoming appointment schedule 171. The upcoming appointment schedule 171 is a calendar schedule for the care receiver to set up events like medical or social appointments with activity name, date and time. The care receiver may configure the in-home healthcare monitor system 10 to send out reminder for any event.

[117] On the care receiver interface 160, there is provided a help button that is a floating button attached to the bottom of the viewable section of the browser. The care receiver may click on the help button to call for help. When the care receiver click on the help button, one or more service providers and the subscriber / informal carer may receive a notification along with the carer information and contact the care receiver immediate through communication function on the in-home healthcare monitor system -22- 2017101213 05 Sep 2017 10. If the contact is failed, the service providers or subscriber / informal carer may contact the care receiver by telephone or in person.

[118] When the care receiver clicks on the Edit button 172, the in-home healthcare monitor system 10 will direct the care receiver to the personal details interface as shown in Figure 12. When a user has not added any details the modules will default to open to encourage users to add in their details. It also allows current care receiver to update their personal details. For example, a care receiver may alter the personality, like, dislike, or hobby through the personal details interface.

[119] In one embodiment of the present invention, the in-home healthcare monitor system 10 is adapted to promote early detection and intervention of diseases among the elderly and those living with physical disability through innovative data-driven personalised preventive care. It is adapted to integrate with My Health Records or any other kind of electronic health records, which makes the person-centric non-clinical data accessible to General Practitioners and other primary or allied healthcare professionals across Australia.

[120] As the care receivers may granularly control the access of their records, the present invention allows the care receivers to own, centralise, retain and share their personal health and in-home/residential-care history with new service providers, family or friends, or with aged care residential facility once they move in.

[121] In one embodiment of the present invention, the in-home healthcare monitor system 10 empowers the family members and friends to productively participate in the care management (while living away) of their loved ones who receive in-home care or live in aged care residential facilities.

[122] In another embodiment of the present invention, the in-home healthcare monitor system 10 is adapted to boost social engagement and community participation among the elderly and those with physical disability through empowering their families or friends to be notified about the local community events. 2017101213 05 Sep 2017 -23 - [123] In one aspect of the present invention, the in-home healthcare monitor system 10 may provide the beneficiaries to: those who receive in-home care due to ageing, a physical disability or a chronic illness; those who live in Aged Care Residential facilities;

Informal Carers i.e. providing unpaid care to their loved ones, usually at the cost of their personal or leisure time - often resulting in mental health disorders e.g. stress, anxiety etc.; and primary carers i.e. providing full-time care to their loved ones due to which they have no or limited employment.

[124] In one embodiment of the present invention, the in-home healthcare monitor system 10 is adapted to connect care receiver, informal carers (family members or friends) and aged or disability care service providers on single platform.

[125] Although the invention has been described with reference to specific examples, it will be appreciated by those skilled in the art that the invention may be embodied in many other forms, in keeping with the broad principles and the spirit of the invention described herein.

[ 126] The present invention and the described preferred embodiments specifically include at least one feature that is industrial applicable.

Claims (20)

1. An electronic personalized integrated in-home healthcare monitor system comprising a server for connecting to portable devices for monitoring healthcare data of a care receiver, wherein device is adapted to execute a method comprising the steps of: receiving a service provider credential to authorise inputting vital readings of the care receiver from a first portable device; receiving a care receiver credential to authorise a set of monitoring actions for a subscriber; receiving a subscriber credential to authorise the display care receiver information on a second portable device; and wherein the care receiver information comprises vital readings and graphical representation aggregated vital readings generated by the server.

2. An electronic in-home healthcare monitor system of Claim 1, wherein the vital readings comprises blood pressure, heart rate, blood glucose, body temperature, body weight and respiratory rate.

3. An electronic in-home healthcare monitor system of Claim 2, wherein the vital readings is recorded through one or more automated sensors, wherein each automated sensor has a server provider credential.

4. An electronic in-home healthcare monitor system of Claim 3, wherein the automated sensors are connected to the first portable device.

5. An electronic in-home healthcare monitor system of Claim 4, wherein the automated sensor are connected to the first portable device through wireless means.

6. An electronic in-home healthcare monitor system of any one of Claims 1 to 5, wherein the method further comprises the step of receiving the care receiver credential to authorise inputting and editing of a user profile of the care receiver.

7. An electronic in-home healthcare monitor system of any one of Claims 1 to 6, wherein the set of monitoring actions comprising viewing each individual record of the care receiver and information derive for the each individual record.

8. An electronic in-home healthcare monitor system of any one of Claim 1 to Claim 7, wherein the method comprises the step of receiving a care receiver credential to authorise one or more service providers to access the care receiver information.

9. An electronic in-home healthcare monitor system of any one of Claim 1 to Claim 8, wherein the method comprises the step of recording an emotional state of the care receiver, wherein the emotion state is recorded with the service provider credential to the in-home healthcare monitor system.

10. An electronic in-home healthcare monitor system of Claim 9, wherein the method comprises the step of automatically derive the emotional state of the care receiver.

11. An electronic in-home healthcare monitor system of Claim 10, wherein the emotion state of the care receiver is derived by a series of facial images of the care receiver.

12. An electronic in-home healthcare monitor system of any one of Claim 1 to Claim 10, wherein the method comprises recording sleeping and waking time of the care receiver, wherein the sleeping and waking times are input with a service provider credential to the in-home healthcare monitor system.

13. An electronic in-home healthcare monitor system of any one of Claim 1 to Claim 12, wherein the method comprising the step of receiving a care receiver credential to set up an appointment record.

14. An electronic in-home healthcare monitor system of Claim 13, wherein the appointment record comprises a medical appointment record or a social appointment record.

15. An electronic in-home healthcare monitor system of Claim 13 or Claim 14, wherein the method comprises displaying an activities calendar listing all the appointments recorded.

16. An electronic in-home healthcare monitor system of one of Claims 1 to 15, wherein the method comprises the step of uploading digital media to the server.

17. An electronic in-home healthcare monitor system of Claim 16, wherein the digital media is uploaded along with a service provider credential.

18. An electronic in-home healthcare monitor system of one of Claims 15 to 17, wherein the server is allocated a predetermined amount of space for uploading the digital media.

19. An electronic in-home healthcare monitor system of one of Claims 15 to 18, wherein the server is set to automatically delete the digital media in a predetermined amount of time.

20. An electronic in-home healthcare monitor system of one of Claims 15 to 19, wherein the method comprises the step of downloading the digital media with a care receiver credential or subscriber credential.