AU2010100588A4 - Portal Synchronization Technology - Google Patents

Portal Synchronization Technology Download PDF

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Publication number
AU2010100588A4
AU2010100588A4 AU2010100588A AU2010100588A AU2010100588A4 AU 2010100588 A4 AU2010100588 A4 AU 2010100588A4 AU 2010100588 A AU2010100588 A AU 2010100588A AU 2010100588 A AU2010100588 A AU 2010100588A AU 2010100588 A4 AU2010100588 A4 AU 2010100588A4
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AU
Australia
Prior art keywords
portal
business
online
portals
booking
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
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AU2010100588A
Inventor
Roger Glasson
Philip Miller
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Gobookings Systems Pty Ltd
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Gobookings Systems Pty Ltd
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Publication date
Application filed by Gobookings Systems Pty Ltd filed Critical Gobookings Systems Pty Ltd
Priority to AU2010100588A priority Critical patent/AU2010100588A4/en
Application granted granted Critical
Publication of AU2010100588A4 publication Critical patent/AU2010100588A4/en
Priority to AU2011100160A priority patent/AU2011100160B4/en
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/109—Time management, e.g. calendars, reminders, meetings or time accounting
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/954—Navigation, e.g. using categorised browsing
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Theoretical Computer Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Strategic Management (AREA)
  • Economics (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Tourism & Hospitality (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • General Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Data Mining & Analysis (AREA)
  • Databases & Information Systems (AREA)
  • Remote Sensing (AREA)
  • Radar, Positioning & Navigation (AREA)
  • General Engineering & Computer Science (AREA)
  • Development Economics (AREA)
  • Educational Administration (AREA)
  • Game Theory and Decision Science (AREA)
  • Information Transfer Between Computers (AREA)

Description

Page 1 of 3 Portal Synchronisation Technology Specification Description The invention is for enabling a business owner's online scheduling booking system to make available time slots for automatic instant listing on selected multiple online directories (Portals) for searching and booking by customers for appointments, resources or services, with automatic real-time synchronisation of booking status and details, between the Portal and the business owners scheduling booking system. Historical Perspective In 2000 GObookings@, an Australian company specialising in online appointment booking technology, launched the world's first online hosted appointment scheduling booking system (System) with an option to take a payment securely with a booking. Unlike online reservation booking technology, which books a night or nights, online scheduling booking technology deals in time slots for booking a part of a day which is a far more complex procedure. In 2003 GObookings@ were instrumental in developing their online booking system technology to synchronise with an existing practice management system for doctors called CompuDoc. See image 1 This same synchronise technology for practice management systems has been made available for use within Australia by GObookings@ and their Licensees. This technology was not patented by GObookings@ before being made public in 2003. See image 2 In 2006 GObookings@ then developed superior online booking search technology for an Australian state government agency whereby GObookings@ Scheduling Booking Systems of health care professionals could be accessed online across a number of locations by internal staff and the public. This same search technology was first used in 2006 and is still being used today. See image 3 The above technology allows the user to go online using the internet to search available appointment times for professionals using search items such as business name, location and profession with speciality criteria, using a specially constructed online interface called a web service. An appointment time slot can then be booked in real-time with a professional's Scheduling Booking System reflecting the available time slot as being booked. Options for each Scheduling Booking System included confirmation and reminder email and SMS, waiting list, 24/7 access, SSL security GObookings@ Portal Synchronisation Technology Page 2 of 3 throughout the system, rescheduling, recurring bookings, group bookings and return access to cancel bookings. The Business can restrict how far ahead available time slots can be booked or viewed. Access to the system can be by username and password or direct access depending on how the system owner wishes to use the system. The above was not patented by GObookings@ before being made public in 2006. In 2010 resulting from past achievements the GObookings@ online Scheduling Booking System is well established and their Enterprise level system is used throughout Australia by government, universities, corporations, hospitals, corporate health care services, small and large businesses and health care practices. GObookings@ products are distributed by Licensees throughout the world. Current competitive online technology within the software industry allows for the business owner of a scheduling booking system to make and receive bookings via the internet with or without username and password access or by a direct URL (link) on a web site to their booking system. The business owner's booking system may or may not be synchronised with their business management software, and a single online business directory or portal interface (Portal) may list a number of businesses. Current technology only allows for the business owner to integrate with one specific Portal which limits their reach to bring in new business. Usually this Portal is supplied by the provider of the Scheduling Booking System. The need and Innovative Idea Time-based businesses need better exposure on the internet and a way of attracting new business without being restricted to just one portal which may or may not be effective. In today's competitive business environment there is a commercial need for time-based businesses to maximise their exposure to attract new business. The public also would appreciate a plurality of competitive portals to search and book from an amalgamation of time-based professionals and resources online. In addition authorised medical and emergency agencies would benefit from a quick search method of a 'super' Portal database carrying all listings appearing on other Portals in the case of a local or national emergency requiring available medical personnel nation-wide. To avoid double bookings it is important for each Portal to be synchronised in real time with the System. It is also important for the Business to know from which Portal the booking has come from. It is also important for existing third party Portals to be able to participate in using this technology by way of having access to 'white label' versions of the technology which they can rebrand. The 'white label' versions need the ability for the 'look and feel' to be customised to suit. To cover the above requirements GObookings@ has developed such a system, called Portal Synchronisation Technology which is currently being fine tuned and GObookings@ Portal Synchronisation Technology Page 3 of 3 is ready to be launched. The GObookings@ idea of Portal Synchronisation Technology was developed by way of programming new source code to enable a Business to be presented with a list of many Portals from which they can select any number of Portals to list their available times on, for the public to book appointments. GObookings@ Portal Synchronisation Technology

Claims (5)

1. GObookings@ has developed innovative computer software source code functionality called Portal Synchronisation Technology which can be integrated within an online hosted GObookings@ Scheduling Booking System (System) allowing the user (Business) of a System to log-in to their System and select time slots for available appointments or services to be automatically uploaded as available time slots on multiple public-facing fully integrated online business directory or Portal web sites (Portal), which the Business selects. From within their System a Business can add Time Slots to Portals or remove Time Slots from Portals.
2. Portal Synchronisation Technology will also allow third party online Portals to take advantage of this new idea. Within Portal Synchronisation Technology, GObookings@ has developed 'white label' Portal Synchronisation Technology which the online Portal can use to rebrand with their own 'look and feel' and synchronise with the GObookings@ new Portal Synchronisation Technology.
3. In addition to having time slots listed on a plurality of selected online Portals the System can still continue to be deployed by the Business as a standard online scheduling booking system able to make bookings internally or take bookings over the internet from an internet link or URL connected to the System.
4. The process for displaying available times is simplified for the Business, whereby all they need to do is access their System, select the available times and the online Portals they wish the selected times to be displayed on. The participating Portals selected by the Business will then instantly display the selected available times from the Business System for booking by customers. The Business also has the option on the System for some available times not to be listed on the online Portals and some times to be set as available on a recurring basis.
5. Each online Portal automatically integrates with the Business System changing availability within a System in real-time as bookings are made whether via an online Portal, web site or if the Business should change the status of the time slot to non-Portal. Once a Portal time slot is booked then it is automatically removed from all online Portals and appears instantly with the booking details on the Businesses' System. By using Portal Synchronisation Technology the Business will see which online Portal delivered the booking. GObookings@ Portal Synchronisation Technology
AU2010100588A 2010-06-10 2010-06-10 Portal Synchronization Technology Ceased AU2010100588A4 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
AU2010100588A AU2010100588A4 (en) 2010-06-10 2010-06-10 Portal Synchronization Technology
AU2011100160A AU2011100160B4 (en) 2010-06-10 2011-02-07 Portal synchronisation technology

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
AU2010100588A AU2010100588A4 (en) 2010-06-10 2010-06-10 Portal Synchronization Technology

Related Child Applications (1)

Application Number Title Priority Date Filing Date
AU2011100160A Division AU2011100160B4 (en) 2010-06-10 2011-02-07 Portal synchronisation technology

Publications (1)

Publication Number Publication Date
AU2010100588A4 true AU2010100588A4 (en) 2010-07-15

Family

ID=42332432

Family Applications (2)

Application Number Title Priority Date Filing Date
AU2010100588A Ceased AU2010100588A4 (en) 2010-06-10 2010-06-10 Portal Synchronization Technology
AU2011100160A Expired AU2011100160B4 (en) 2010-06-10 2011-02-07 Portal synchronisation technology

Family Applications After (1)

Application Number Title Priority Date Filing Date
AU2011100160A Expired AU2011100160B4 (en) 2010-06-10 2011-02-07 Portal synchronisation technology

Country Status (1)

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AU (2) AU2010100588A4 (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20120203579A1 (en) * 2010-06-10 2012-08-09 Gobookings Systems Pty Ltd System for booking a time period for utilising a time based service or resource

Family Cites Families (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20100070303A1 (en) * 2008-09-15 2010-03-18 ZocDoc, Inc. Consumer portal for healthcare appointments across practice groups

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20120203579A1 (en) * 2010-06-10 2012-08-09 Gobookings Systems Pty Ltd System for booking a time period for utilising a time based service or resource

Also Published As

Publication number Publication date
AU2011100160B4 (en) 2011-09-29
AU2011100160A4 (en) 2011-03-03

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Legal Events

Date Code Title Description
FGI Letters patent sealed or granted (innovation patent)
MK21 Patent ceased section 101c(b)/section 143a(c)/reg. 9a.4 - examination under section 101b had not been carried out within the period prescribed
DA3 Amendments made section 104

Free format text: THE NATURE OF THE AMENDMENT IS: AMEND THE INVENTION TITLE TO READ PORTAL SYNCHRONIZATION TECHNOLOGY