AU2009262952B9 - Methods and apparatus for quality assessment of a field service operation - Google Patents
Methods and apparatus for quality assessment of a field service operation Download PDFInfo
- Publication number
- AU2009262952B9 AU2009262952B9 AU2009262952A AU2009262952A AU2009262952B9 AU 2009262952 B9 AU2009262952 B9 AU 2009262952B9 AU 2009262952 A AU2009262952 A AU 2009262952A AU 2009262952 A AU2009262952 A AU 2009262952A AU 2009262952 B9 AU2009262952 B9 AU 2009262952B9
- Authority
- AU
- Australia
- Prior art keywords
- locate
- information
- quality assessment
- ticket
- technician
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Ceased
Links
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- 238000000034 method Methods 0.000 title claims abstract description 220
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- 238000003908 quality control method Methods 0.000 claims description 193
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Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/08—Construction
Landscapes
- Business, Economics & Management (AREA)
- Engineering & Computer Science (AREA)
- Human Resources & Organizations (AREA)
- Strategic Management (AREA)
- Economics (AREA)
- Entrepreneurship & Innovation (AREA)
- General Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- Theoretical Computer Science (AREA)
- Marketing (AREA)
- Tourism & Hospitality (AREA)
- Physics & Mathematics (AREA)
- Operations Research (AREA)
- Quality & Reliability (AREA)
- Development Economics (AREA)
- Game Theory and Decision Science (AREA)
- Educational Administration (AREA)
- Health & Medical Sciences (AREA)
- General Health & Medical Sciences (AREA)
- Primary Health Care (AREA)
- Data Mining & Analysis (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Stored Programmes (AREA)
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| AU2015201957A AU2015201957B2 (en) | 2008-06-27 | 2015-04-17 | Methods and apparatus for quality assessment of a field service operation |
Applications Claiming Priority (21)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US7625308P | 2008-06-27 | 2008-06-27 | |
| US61/076,253 | 2008-06-27 | ||
| US12/204,454 US9659268B2 (en) | 2008-02-12 | 2008-09-04 | Ticket approval system for and method of performing quality control in field service applications |
| US12/204,454 | 2008-09-04 | ||
| US10220508P | 2008-10-02 | 2008-10-02 | |
| US10215108P | 2008-10-02 | 2008-10-02 | |
| US10218608P | 2008-10-02 | 2008-10-02 | |
| US10216908P | 2008-10-02 | 2008-10-02 | |
| US61/102,205 | 2008-10-02 | ||
| US61/102,186 | 2008-10-02 | ||
| US61/102,151 | 2008-10-02 | ||
| US61/102,169 | 2008-10-02 | ||
| US15157809P | 2009-02-11 | 2009-02-11 | |
| US15157409P | 2009-02-11 | 2009-02-11 | |
| US61/151,578 | 2009-02-11 | ||
| US61/151,574 | 2009-02-11 | ||
| US18409209P | 2009-06-04 | 2009-06-04 | |
| US61/184,092 | 2009-06-04 | ||
| US22049109P | 2009-06-25 | 2009-06-25 | |
| US61/220,491 | 2009-06-25 | ||
| PCT/US2009/003810 WO2009158017A2 (fr) | 2008-06-27 | 2009-06-26 | Procédés et appareil permettant d'évaluer la qualité d'une opération de service technique sur le terrain |
Related Child Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| AU2015201957A Division AU2015201957B2 (en) | 2008-06-27 | 2015-04-17 | Methods and apparatus for quality assessment of a field service operation |
Publications (3)
| Publication Number | Publication Date |
|---|---|
| AU2009262952A1 AU2009262952A1 (en) | 2009-12-30 |
| AU2009262952B2 AU2009262952B2 (en) | 2015-02-12 |
| AU2009262952B9 true AU2009262952B9 (en) | 2015-02-19 |
Family
ID=41445147
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| AU2009262952A Ceased AU2009262952B9 (en) | 2008-06-27 | 2009-06-26 | Methods and apparatus for quality assessment of a field service operation |
Country Status (3)
| Country | Link |
|---|---|
| AU (1) | AU2009262952B9 (fr) |
| CA (1) | CA2729590C (fr) |
| WO (1) | WO2009158017A2 (fr) |
Families Citing this family (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US9659268B2 (en) | 2008-02-12 | 2017-05-23 | CertusVies Technologies, LLC | Ticket approval system for and method of performing quality control in field service applications |
| US20090327024A1 (en) | 2008-06-27 | 2009-12-31 | Certusview Technologies, Llc | Methods and apparatus for quality assessment of a field service operation |
| US8612271B2 (en) | 2008-10-02 | 2013-12-17 | Certusview Technologies, Llc | Methods and apparatus for analyzing locate and marking operations with respect to environmental landmarks |
| US9473626B2 (en) | 2008-06-27 | 2016-10-18 | Certusview Technologies, Llc | Apparatus and methods for evaluating a quality of a locate operation for underground utility |
| US9188453B2 (en) | 2013-03-07 | 2015-11-17 | Sas Institute Inc. | Constrained service restoration with heuristics |
| US11481702B1 (en) * | 2020-06-18 | 2022-10-25 | MiView Integrated Solutions, LLC | Worksite information management system |
| CN116958128B (zh) * | 2023-09-18 | 2023-12-26 | 中南大学 | 基于深度学习的医学图像自动定位方法 |
Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20060085396A1 (en) * | 2004-10-15 | 2006-04-20 | Evans Scott A | Ticket entry systems and methods |
| US20070219722A1 (en) * | 2006-03-14 | 2007-09-20 | Sawyer Tom Y Jr | System and method for collecting and updating geographical data |
Family Cites Families (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20060282280A1 (en) * | 2004-07-29 | 2006-12-14 | Christian Stotz | Ticket and data management |
| US20060206370A1 (en) * | 2004-11-16 | 2006-09-14 | Netspace Technology Llc. | Smart work-force tool |
-
2009
- 2009-06-26 AU AU2009262952A patent/AU2009262952B9/en not_active Ceased
- 2009-06-26 WO PCT/US2009/003810 patent/WO2009158017A2/fr active Application Filing
- 2009-06-26 CA CA2729590A patent/CA2729590C/fr not_active Expired - Fee Related
Patent Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20060085396A1 (en) * | 2004-10-15 | 2006-04-20 | Evans Scott A | Ticket entry systems and methods |
| US20070219722A1 (en) * | 2006-03-14 | 2007-09-20 | Sawyer Tom Y Jr | System and method for collecting and updating geographical data |
Non-Patent Citations (1)
| Title |
|---|
| Tetra Tech NUS, "Standard Operation Procedures", December 2003,, [retrieved on 27 July 2010]. Retreived from the Internet: , pp 8-11, 79-85 * |
Also Published As
| Publication number | Publication date |
|---|---|
| CA2729590A1 (fr) | 2009-12-30 |
| AU2009262952B2 (en) | 2015-02-12 |
| CA2729590C (fr) | 2016-01-12 |
| WO2009158017A3 (fr) | 2010-10-07 |
| WO2009158017A2 (fr) | 2009-12-30 |
| AU2009262952A1 (en) | 2009-12-30 |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| SREP | Specification republished | ||
| FGA | Letters patent sealed or granted (standard patent) | ||
| MK14 | Patent ceased section 143(a) (annual fees not paid) or expired |