AU2009201339A1 - A gaming management system and gaming management method - Google Patents

A gaming management system and gaming management method Download PDF

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Publication number
AU2009201339A1
AU2009201339A1 AU2009201339A AU2009201339A AU2009201339A1 AU 2009201339 A1 AU2009201339 A1 AU 2009201339A1 AU 2009201339 A AU2009201339 A AU 2009201339A AU 2009201339 A AU2009201339 A AU 2009201339A AU 2009201339 A1 AU2009201339 A1 AU 2009201339A1
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AU
Australia
Prior art keywords
gaming management
data
gaming
venue
client
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU2009201339A
Inventor
John Leslie Boesen
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Aristocrat Technologies Australia Pty Ltd
Original Assignee
Aristocrat Technologies Australia Pty Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from AU2008901839A external-priority patent/AU2008901839A0/en
Application filed by Aristocrat Technologies Australia Pty Ltd filed Critical Aristocrat Technologies Australia Pty Ltd
Priority to AU2009201339A priority Critical patent/AU2009201339A1/en
Publication of AU2009201339A1 publication Critical patent/AU2009201339A1/en
Priority to AU2011265488A priority patent/AU2011265488A1/en
Abandoned legal-status Critical Current

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Classifications

    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F17/00Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/32Coin-freed apparatus for hiring articles; Coin-freed facilities or services for games, toys, sports, or amusements
    • G07F17/3225Data transfer within a gaming system, e.g. data sent between gaming machines and users
    • G07F17/3232Data transfer within a gaming system, e.g. data sent between gaming machines and users wherein the operator is informed
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F17/00Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/32Coin-freed apparatus for hiring articles; Coin-freed facilities or services for games, toys, sports, or amusements
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F17/00Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/32Coin-freed apparatus for hiring articles; Coin-freed facilities or services for games, toys, sports, or amusements
    • G07F17/3202Hardware aspects of a gaming system, e.g. components, construction, architecture thereof
    • G07F17/3223Architectural aspects of a gaming system, e.g. internal configuration, master/slave, wireless communication

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Pinball Game Machines (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Description

AUSTRALIA Patents Act 1990 COMPLETE SPECIFICATION Standard Patent Applicant (s) Aristocrat Technologies Australia Pty Limited Invention Title: A GAMING MANAGEMENT SYSTEM AND GAMING MANAGEMENT METHOD The following statement is a full description of this invention, including the best method for performing it known to me/us: P76936.AU.I PatSetFding Applicaion 20094-3.doc (M) -2 Title A GAMING MANAGEMENT SYSTEM AND GAMING MANAGEMENT METHOD 5 Field The invention relates to a gaming management method and a gaming management system. 10 Background of the Invention Large gaming venues such as casinos use "systems" to manage the deployed gaming assets such as gaming machines and gaming tables. Such gaming management systems provide 15 a wide range of functions including player tracking, gaming analysis and jackpot controllers. In recent times, the development of such systems has been targeted at meeting the needs of the largest venues and/or venue operating companies. A disadvantage of this approach has 20 been the trend toward producing monolithic products which cater for large venues but are not suited to the needs of smaller operators, who can often not afford to purchase and deploy complicated gaming management systems which generally far exceed their needs in terms of features. 25 There is a need for an alternative gaming management system and gaming management method. Summary of Invention 30 In a first aspect, the invention provides a gaming management system comprising: a plurality of gaming management clients each associated with at least one of a plurality of venues; and 35 a gaming management server adapted to store gaming management data for each venue and comprising a data access module arranged to control access to the data by N:\Melboume\Cases\Patent\76000-76999\P76936 AU.1\Specis\P76936 AU.1 CAP.doc 6/04/09 - 3 each gaming management client so that a gaming management client can only access gaming management data of a venue with which the gaming management client is associated. 5 In an embodiment, at least one venue comprises: a plurality of gaming machines; and a plurality of data capture modules associated with respective ones of the gaming machines and arranged to collect data relating to use of the gaming machine with 10 which it is associated. In an embodiment, the gaming management server is arranged to store gaming management data based on venue data communicated from the venues. 15 In an embodiment, the venue data forms at least part of the gaming management data. In an embodiment, the gaming management server is arranged 20 to derive at least part of the gaming management data by processing the venue data. In an embodiment, the venue data is communicated directly from the data collection modules to the gaming server. 25 In an embodiment, the venue data is communicated from the data collection modules to the gaming server via the gaming management client. 30 In an embodiment, at least one of the gaming management clients is arranged to buffer venue data before communicating the data to the gaming management server. In an embodiment, at least one gaming management client is 35 associated with a user interface comprising a display, and the gaming management client is arranged to display at least some of the gaming management data on the display in N:Melboume\Cases\Patent\760O-76999\P76936.AU.1\Specis\P76936.AU.1 CAP. doc 604/09 - 4 response to a user instruction input via the user interface. In an embodiment, at least one of the gaming management s clients is associated with a user interface comprising a display, and the at least one gaming management client is arranged to display at least some of the gaming management data on the display in response to a user instruction input via the user interface. 10 In an embodiment, the gaming management client is arranged to display data corresponding to the current data stored by the gaming management server when the gaming management client is connected to the gaming management server and to 15 display data corresponding to a prior version of data sent to the gaming management client when the gaming management client is not connected to the gaming management server. In an embodiment, the gaming management server comprises 20 one or more data management modules for processing venue data. In a second aspect, the invention provides a gaming management method comprising: 25 connecting a plurality of gaming management clients to a gaming management server, each gaming management client associated with at least one of a plurality of venues; storing gaming management data for each venue; and 30 controlling access to the data by each gaming management client so that a gaming management client can only access gaming management data of a venue with which the venue-based gaming management client is associated. 35 In an embodiment, the method comprises collecting data with a plurality of data capture modules associated with respective ones of the gaming machines. N:\Melboume\Ceses\Patent\76000-76999\P76936.AU.1\Specis\P76936.AU.1 CAP.doc 6/04/09 - 5 In an embodiment, the method comprises storing gaming management data based on venue data communicated from the venues. 5 In an embodiment, the venue data forms at least part of the gaming management data. In an embodiment, the method comprises deriving at least 10 part of the gaming management data by processing the venue data with the gaming management server. In an embodiment, the method comprises communicating the venue data directly from the data collection modules to 15 the gaming server. In an embodiment, the method comprises communicating the venue data from the data collection modules to the gaming server via the gaming management client. 20 In an embodiment, the method comprises buffering venue data at at least one of the gaming management clients before communicating the data to the gaming management server. 25 In an embodiment, at least one of the gaming management clients is associated with a user interface comprising a display, and the method comprises displaying at least some of the gaming management data on the display in response 30 to a user instruction input via the user interface. In an embodiment, the method comprises displaying data corresponding to the current data stored by the gaming management server when the gaming management client is 35 connected to the gaming management server and displaying data corresponding to a prior version of data sent to the gaming management client when the gaming management client N:Melboume\Cases\Patent\760O0-76999\P76936 AU.1\Specis\P76936.AU.1 CAP.doc 6/04/09 - 6 is not connected to the gaming management server. In a third aspect, the invention provides a gaming management method comprising: 5 providing a gaming management server adapted to store gaming management data for a plurality of venues; connecting a venue operated by the operator to the gaming management server so as to gather data from the venue; and 10 storing gaming management data of the venue operator at the gaming management server. In an embodiment, the gaming management method comprises connecting the venue in exchange for a fee. 15 In an embodiment, the gaming management method comprises connecting the venue by connecting a data collection module to each to be managed gaming machine of the venue and placing the data collection modules in data 20 communication with the gaming management server. In an embodiment, the gaming management method comprises providing, at the venue, a gaming management client configured to view the gaming management server. 25 In a fourth aspect, the invention provides a gaming management method comprising connecting a venue operated by a first operator to a gaming management system operated by a second operator in exchange for a fee to thereby 30 provide at least one gaming management function to the first operator. Brief Description of the Drawings 35 An embodiment of the invention, which combines all aspects of the invention, will now be described in relation to the accompanying drawings in which: N:\Melboume\Cases\Patent\76000-76999\P76936.AU 1\Specis\P76936 AU.1 CAP.doc 6I04/09 - 7 Figure 1 shows an embodiment of a network configuration; Figure 2 shows a first exemplary venue configuration; 5 Figure 3 shows a second exemplary venue configuration; Figure 4 shows an embodiment of the gaming management server; and 10 Figure 5 is a flowchart of an embodiment. Detailed Description 15 Embodiments of the invention provide a gaming management system which allows a plurality of venues to share a gaming management server while maintaining segregation of the data. This allows smaller venues which would normally install a gaming management system to have access to a 20 gaming management system hosted by an outside party. Thus, smaller venues can obtain access to some, or all of the functions of a gaming management system, for example, on a fee per service basis, rather than paying for an entire installation. In this manner venue operators can 25 also extend the aspects of the system which they employ on an as needs basis. Accordingly, a venue can start with a minimal implementation. For example to do analysis of a gaming machines, and upgrade their system to offer additional features such as player tracking without 30 requiring significant software update as all the functions can already be installed at the gaming server in order to accommodate other venue operators. Referring to Figure 1, there is shown an exemplary network 35 connection where plurality of venues 120 are connected by means of virtual private network 130 to a gaming management server 110. N:\Mlboume\Cases\Patent\760 76999\P76936.AU.1\Specis\P76936.AU.1 CAP.doc 6/04/09 - 8 Figure 2 show a first exemplary venue 200 which has a plurality of electronic gaming machines 201, 202, 203 each of which is associated with a player tracking module 211, 5 212, 213. The player tracking modules 211 are typically installed in the cabinet of the electronic gaming machines and are in data communication with the electronic gaming machines 201,202,203. Each player tracking module 211, 212, 213 acts a data capture module to capture information 10 relating to use of the electronic gaming machine with which it is associated and store that data in a memory of the player tracking module to locally buffer the data. In this configuration, the buffered data is periodically communicated directly from the player tracking modules 15 211, 212, 213 to the gaming management server using a network communication protocol such as TCP/IP. The gaming management client 240 is also in data communication with the gaming management server and can 20 retrieve data from the gaming management server relating to the venue 200. Depending on the implementation, such data may be raw data or processed in some form as will be described in further detail below. The venue 200 may also incorporate a cash deck 230 having an associated data 25 capture module 235 which communicates data to the management server. The gaming venue 200 may also incorporate one or more displays 200. Depending on the implementation the settings for the displays can be set at the gaming management server by the gaming management 30 client 240. Figure 3 shows an alternative configuration of a venue 300. In this embodiment, the venue 300 is arranged so that data relating to the venue is buffered at a gaming 35 management client 340. That is, all communication with the gaming management server is done by the gaming management client 340. Accordingly, in this embodiment N:\Melboume\Cases\Patent\76000-76999\P76936.AU1\Speacs\P76936.AU.1 CAP.doc 6/04/09 - 9 player tracking modules 311, 312, 313 gather data from EGM's 301, 302, 303 respectively, communicate this data to the gaming management client which stores it in the local database 350. The gaming management client 340 then 5 communicates the data from the local database to the gaming management server. Similarly, gaming management client 340 communicates data captured by data capture module 335 about the cash desk 330 to the gaming management server. The gaming management server can 10 periodically synchronise its version of the database for the venue with the local database 350. If the gaming management server goes offline, the gaming management client 340 can employ the most recent version of the data. Thus, in this configuration, some functions of the gaming 15 management server can be conducted by the gaming management client such as controlling the displays 320. In alternative configuration, the displays 320 461 may be connected directed to the gaming management server. 20 Referring to Figure 4, there is shown an exemplary configuration of a gaming management server 400. The gaming management server 400 is connected to the venues. The gaming management server incorporates a request handler 410 which controls communication with the venues 25 and incorporates a data access control module 411 which ensures that transaction carried out by the request handler are in respect of the correct data such that gaming management clients are restricted to accessing data related to venues with which they are associated in 30 client/venue association database 440. This extends to ensuring that any management functions 420 which are carried out in respect of the data of the correct venue. The master database 430 stores data for each of a plurality of venues (N) 431, 432, 433. The management 35 functions in this illustrated embodiment include player tracking 421, electronic gaming machine analysis 422 and a jackpot controller 423. Persons skilled in the art will N:\elboume\Cases\Patent\76000-76999\P76936.AU.1\Specis\76936.AU.1 CAPdoc 6104/09 - 10 appreciate that other functions can also be implemented including any of the functions offered by known gaming management systems, for example, such as the gaming management systems sold under the trade name "Systems 7000 5 Prime Enterprise" by Aristocrat Technologies Australia Pty Limited. Such a gaming management system can offer front office features, such as cash decks, desk, credit controller, 10 player tracking, membership control, membership card design, security, VIP player management, award centres, customer relationship management, and complimentary and commissions. It can also offer gaming floor management features including of electronic gaming machines, the is electronic gaming machine floor configuration management of the gaming machines, monitoring of the gaming machines, promotions, progressive jackpots, account play, ticket based play (known as ticket in ticket out), VIP player management, a rewards centre, graphics (such as for 20 displays), and dashboards and score cards. Further, for venues which have tables it can conduct table management. The system can also provide back of house functions and typically most of these back of house functions would be hosted at the gaming server. These include electronic 25 gaming machine analysis, marketing analysis, membership control, player tracking control, system administration, data warehousing, enterprise analysis, a provision of displays, dashboards and scorecards, customer relationship management, campaign management, channel management and 30 customer relationship management analysis. Such systems can provide additional applications such as an integrated jackpot controller. The method of an embodiment is summarised in Figure 5. 35 The method 500 involves providing a gaming management server 510, connecting a venue to a game management server in exchange for a fee 520, storing data for the venue 530 N:\Molboume\Casos\Patent\760O0-76999\P76936.AU. 1\Specis\P76936 AU.1 CAP.doc 6/04/09 - 11 at the gaming server; and controlling 540 access to the data so it can only be accessed by a client associated with the venue. 5 It will be appreciated that while in the above example, clients are shown as being at the venues, in other configurations a client may be located elsewhere. It will also be appreciated that some clients may be associated with more than one venue and be able to access data of io multiple venues or institute processing of data across multiple venues with which they are associated. It will be understood to persons skilled in the art of the invention that many modifications may be made without 15 departing from the spirit and scope of the invention, in particular, that various features of the embodiments can be combined to form further embodiments. In the claims which follow and in the preceding 20 description of the invention, except where the context requires otherwise due to express language or necessary implication, the word "comprise" or variations such as "comprises" or "comprising" is used in an inclusive sense, i.e. to specify the presence of the stated features but 25 not to preclude the presence or addition of further features in various embodiments of the invention. It is to be understood that, if any prior art publication is referred to herein, such reference does not constitute 30 an admission that the publication forms a part of the common general knowledge in any country. N:\Melboume\Cases\Patent\76000-76999P76936.AU.1\Specis\P76936 AU.1 CAP.doc 6/04/09

Claims (26)

1. A gaming management system comprising: a plurality of gaming management clients each 5 associated with at least one of a plurality of venues; and a gaming management server adapted to store gaming management data for each venue and comprising a data access module arranged to control access to the data by each gaming management client so that a gaming management 10 client can only access gaming management data of a venue with which the gaming management client is associated.
2. A gaming management system as claimed in claim 1, wherein at least one venue comprises: 15 a plurality of gaming machines; and a plurality of data capture modules associated with respective ones of the gaming machines and arranged to collect data relating to use of the gaming machine with which it is associated. 20
3. A gaming management system as claimed in claim 2 wherein the gaming management server is arranged to store gaming management data based on venue data communicated from the venues. 25
4. A gaming management system as claimed in claim 3, wherein the venue data forms at least part of the gaming management data. 30
5. A gaming management system as claimed in claim 3 or claim 4, wherein the gaming management server is arranged to derive at least part of the gaming management data by processing the venue data. 35
6. A gaming management system as claimed in any one of claims 3 to 5, wherein the venue data is communicated directly from the data collection modules to the gaming N:\Melboume\Cases\Patent\76000-76999\P76936.AU.1\Specis\P76936 AU.1 CAP doc 6/04/09 - 13 server.
7. A gaming management system as claimed in any one of claims 3 to 5, wherein the venue data is communicated from 5 the data collection modules to the gaming server via the gaming management client.
8. A gaming management system as claimed in claim 7, wherein at least one of the gaming management clients is 10 arranged to buffer venue data before communicating the data to the gaming management server.
9. A gaming management system as claimed in any one of claims 1 to 8, wherein at least one of the gaming 15 management clients is associated with a user interface comprising a display, and the at least one gaming management client is arranged to display at least some of the gaming management data on the display in response to a user instruction input via the user interface. 20
10. A gaming management system as claimed in claim 9, wherein the gaming management client is arranged to display data corresponding to the current data stored by the gaming management server when the gaming management 25 client is connected to the gaming management server and to display data corresponding to a prior version of data sent to the gaming management client when the gaming management client is not connected to the gaming management server. 30
11. A gaming management system as claimed in any one of claims 2 to 10, wherein the gaming management server comprises one or more data management modules for processing venue data. 35
12. A gaming management method comprising: connecting a plurality of gaming management clients to a gaming management server, each gaming management N:\Melboume\Cases\Patent\760176999\P76936.AU-1\Specis\P76936 AU.1 CAP.doc 6/04/09 - 14 client associated with at least one of a plurality of venues; storing gaming management data for each venue; and controlling access to the data by each gaming s management client so that a gaming management client can only access gaming management data of a venue with which the venue-based gaming management client is associated.
13. A gaming management method as claimed in claim 12, 10 comprising collecting data with a plurality of data capture modules associated with respective ones of the gaming machines.
14. A gaming management method as claimed in claim 12 or 15 claim 13, comprising storing gaming management data based on venue data communicated from the venues.
15. A gaming management method as claimed in claim 14, wherein the venue data forms at least part of the gaming 20 management data.
16. A gaming management method as claimed in claim 14 or claim 15, comprising deriving at least part of the gaming management data by processing the venue data with the 25 gaming management server.
17. A gaming management method as claimed in any one of claims 14 to 16, comprising communicating the venue data directly from the data collection modules to the gaming 30 server.
18. A gaming management method as claimed in any one of claims 14 to 16, comprising communicating the venue data from the data collection modules to the gaming server via 35 the gaming management client.
19. A gaming management method as claimed in claim 18, N:\Melboume\Cases\Patent\76000-76999\P76936.AU.1\Specis\P76936.AU.1 CAP.doc 6/04/09 - 15 comprising buffering venue data at at least one of the gaming management clients before communicating the data to the gaming management server. 5
20. A gaming management method as claimed in any one of claims 12 to 19, wherein at least one of the gaming management clients is associated with a user interface comprising a display, and the method comprises displaying at least some of the gaming management data on the display 10 in response to a user instruction input via the user interface.
21. A gaming management method as claimed in claim 20, comprising displaying data corresponding to the current 15 data stored by the gaming management server when the gaming management client is connected to the gaming management server and displaying data corresponding to a prior version of data sent to the gaming management client when the gaming management client is not connected to the 20 gaming management server.
22. A gaming management method comprising: providing a gaming management server adapted to store gaming management data for a plurality of venues; 25 connecting a venue operated by the operator to the gaming management server so as to gather data from the venue; and storing gaming management data of the venue operator at the gaming management server. 30
23. A gaming management method as claimed in claim 22 comprising connecting the venue in exchange for a fee.
24. A gaming management method as claimed in claim 22 or 35 claim 23 comprising connecting the venue by connecting a data collection module to each to be managed gaming machine of the venue and placing the data collection N:AMelboume\Cases\Patent\76O0-76999\P76936.AU. 1SpecisP76936.AU 1 CAP.doc 6104/09 - 16 modules in data communication with the gaming management server.
25. A gaming management method as claimed in any one of 5 claims 22 to 24, comprising providing, at the venue, a gaming management client configured to view the gaming management server.
26. A gaming management method comprising connecting a 10 venue operated by a first operator to a gaming management system operated by a second operator in exchange for a fee to thereby provide at least one gaming management function to the first operator. N:\Melboume\Cases\Patent\76000-76999\P76936.AU. 1 \Specis\P76936AU. 1 CAP.doc 6/04/09
AU2009201339A 2008-04-14 2009-04-06 A gaming management system and gaming management method Abandoned AU2009201339A1 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
AU2009201339A AU2009201339A1 (en) 2008-04-14 2009-04-06 A gaming management system and gaming management method
AU2011265488A AU2011265488A1 (en) 2008-04-14 2011-12-22 A gaming management system and gaming management method

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
AU2008901839A AU2008901839A0 (en) 2008-04-14 A gaming management system and gaming management method
AU2008901839 2008-04-14
AU2009201339A AU2009201339A1 (en) 2008-04-14 2009-04-06 A gaming management system and gaming management method

Related Child Applications (1)

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AU2011265488A Division AU2011265488A1 (en) 2008-04-14 2011-12-22 A gaming management system and gaming management method

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CN102376048A (en) * 2010-08-26 2012-03-14 祝跃光 Information processing system for billing by using point cards
US9785988B2 (en) 2010-11-24 2017-10-10 Digital River, Inc. In-application commerce system and method with fraud prevention, management and control

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US7035932B1 (en) * 2000-10-27 2006-04-25 Eric Morgan Dowling Federated multiprotocol communication
AUPR958601A0 (en) * 2001-12-18 2002-01-24 Mobilesoft Pty Ltd Remote monitoring
WO2005022453A1 (en) * 2003-08-27 2005-03-10 Flanagan John Thomas System and method for facilitating responsible behaviour
US20070129145A1 (en) * 2005-12-05 2007-06-07 Wms Gaming Inc. Directory service in a service-oriented gaming network environment
US20080261699A1 (en) * 2006-07-21 2008-10-23 Topham Jeffrey S Systems and methods for casino floor optimization in a downloadable or server based gaming environment

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