AU2001288534A1 - Systems, apparatus, and methods for handling customer requests related to the delivery of items - Google Patents

Systems, apparatus, and methods for handling customer requests related to the delivery of items

Info

Publication number
AU2001288534A1
AU2001288534A1 AU2001288534A AU8853401A AU2001288534A1 AU 2001288534 A1 AU2001288534 A1 AU 2001288534A1 AU 2001288534 A AU2001288534 A AU 2001288534A AU 8853401 A AU8853401 A AU 8853401A AU 2001288534 A1 AU2001288534 A1 AU 2001288534A1
Authority
AU
Australia
Prior art keywords
items
delivery
systems
methods
customer requests
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU2001288534A
Inventor
Sharon G. Michelson
Italia D. Russell
Romaine R. Weiskopf
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
US Postal Service (USPS)
Original Assignee
US Postal Service (USPS)
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by US Postal Service (USPS) filed Critical US Postal Service (USPS)
Publication of AU2001288534A1 publication Critical patent/AU2001288534A1/en
Abandoned legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G06Q10/0832—Special goods or special handling procedures, e.g. handling of hazardous or fragile goods
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/01—Customer relationship services
    • G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016—After-sales

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Economics (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Marketing (AREA)
  • General Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • Development Economics (AREA)
  • Data Mining & Analysis (AREA)
  • Educational Administration (AREA)
  • Game Theory and Decision Science (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Information Transfer Between Computers (AREA)
AU2001288534A 2000-09-08 2001-08-31 Systems, apparatus, and methods for handling customer requests related to the delivery of items Abandoned AU2001288534A1 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US23116800P 2000-09-08 2000-09-08
US60231168 2000-09-08
PCT/US2001/027012 WO2002021376A1 (en) 2000-09-08 2001-08-31 Systems, apparatus, and methods for handling customer requests related to the delivery of items

Publications (1)

Publication Number Publication Date
AU2001288534A1 true AU2001288534A1 (en) 2002-03-22

Family

ID=22868023

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2001288534A Abandoned AU2001288534A1 (en) 2000-09-08 2001-08-31 Systems, apparatus, and methods for handling customer requests related to the delivery of items

Country Status (3)

Country Link
US (1) US20040267544A1 (en)
AU (1) AU2001288534A1 (en)
WO (1) WO2002021376A1 (en)

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20080278750A1 (en) * 2007-05-11 2008-11-13 Daniel Adolf Lehotsky System And Method For Intelligent Label Printer Control
EP2083404A3 (en) 2008-01-24 2010-01-06 Seiko Epson Corporation Receipt printing processing method, printer and receipt printing processing system
US11752779B2 (en) 2017-12-12 2023-09-12 Gpcp Ip Holdings Llc Food service cup dispensers, systems, and methods
US11472579B2 (en) 2018-12-04 2022-10-18 Gpcp Ip Holdings Llc Film securing apparatus and method
US20190180392A1 (en) 2017-12-12 2019-06-13 Gpcp Ip Holdings Llc Personalized food service material printing systems

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5146403A (en) * 1988-12-13 1992-09-08 Postal Buddy Corporation Change of address system and method of using same
US5656799A (en) * 1991-04-10 1997-08-12 U-Ship, Inc. Automated package shipping machine
US5956024A (en) * 1995-08-08 1999-09-21 Continental Cablevision, Inc. Graphical user interface for customer service representatives for subscriber management systems
US5893906A (en) * 1996-08-13 1999-04-13 Electronic Data Systems Corporation Managing work in a computing application
US6539360B1 (en) * 1999-02-05 2003-03-25 United Parcel Service Of America, Inc. Special handling processing in a package transportation system

Also Published As

Publication number Publication date
WO2002021376A1 (en) 2002-03-14
US20040267544A1 (en) 2004-12-30

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