AU2001243448A1 - Directory assistance system capable of providing telephonic concierge services - Google Patents

Directory assistance system capable of providing telephonic concierge services

Info

Publication number
AU2001243448A1
AU2001243448A1 AU2001243448A AU4344801A AU2001243448A1 AU 2001243448 A1 AU2001243448 A1 AU 2001243448A1 AU 2001243448 A AU2001243448 A AU 2001243448A AU 4344801 A AU4344801 A AU 4344801A AU 2001243448 A1 AU2001243448 A1 AU 2001243448A1
Authority
AU
Australia
Prior art keywords
system capable
assistance system
directory assistance
concierge services
providing telephonic
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU2001243448A
Inventor
Nicholas J. Elsey
Michael Essex
Michael Kepler
John S. Stafford
Timothy A. Timmins
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Metro One Telecommunications Inc
Original Assignee
Metro One Telecommunications Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Metro One Telecommunications Inc filed Critical Metro One Telecommunications Inc
Publication of AU2001243448A1 publication Critical patent/AU2001243448A1/en
Abandoned legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • Operations Research (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Development Economics (AREA)
  • Quality & Reliability (AREA)
  • Economics (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Signal Processing (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Exchange Systems With Centralized Control (AREA)
AU2001243448A 2000-03-06 2001-03-05 Directory assistance system capable of providing telephonic concierge services Abandoned AU2001243448A1 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US09/520,306 2000-03-06
US52030600A 2000-03-07 2000-03-07
PCT/US2001/007137 WO2001067731A2 (en) 2000-03-06 2001-03-05 Directory assistance system capable of providing telephonic concierge services

Publications (1)

Publication Number Publication Date
AU2001243448A1 true AU2001243448A1 (en) 2001-09-17

Family

ID=24072030

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2001243448A Abandoned AU2001243448A1 (en) 2000-03-06 2001-03-05 Directory assistance system capable of providing telephonic concierge services

Country Status (4)

Country Link
EP (1) EP1262054A2 (en)
AU (1) AU2001243448A1 (en)
CA (1) CA2402209A1 (en)
WO (1) WO2001067731A2 (en)

Families Citing this family (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7337123B2 (en) * 2000-06-26 2008-02-26 Epic Systems Corporation Rules based ticketing for self-scheduling of appointments
US7149295B2 (en) 2002-03-28 2006-12-12 Metro One Telecommunications, Inc. Technique for effectively controlling communication links to an information assistance service
FR2909203B1 (en) * 2006-11-23 2009-02-27 Serlive Soc Par Actions Simpli METHOD AND DEVICE FOR SYNCHRONIZATION OF HETEROGENEOUS DATABASES

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
NO179888C (en) * 1993-12-17 1998-05-27 Bellboy International As booking System
US5873032A (en) * 1994-04-28 1999-02-16 Metro One Telecommunications, Inc. Method and system for providing directory assistance services during attempt to complete customer or after call termination via an alphanumeric page
ATE504157T1 (en) * 2000-01-31 2011-04-15 Grape Technology Group Inc COMMUNICATION SUPPORT SYSTEM AND METHOD

Also Published As

Publication number Publication date
EP1262054A2 (en) 2002-12-04
CA2402209A1 (en) 2001-09-13
WO2001067731A3 (en) 2002-08-08
WO2001067731A2 (en) 2001-09-13

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