AU2001237006A1 - Processing load distribution techniques for call centers and other processing systems - Google Patents

Processing load distribution techniques for call centers and other processing systems

Info

Publication number
AU2001237006A1
AU2001237006A1 AU2001237006A AU3700601A AU2001237006A1 AU 2001237006 A1 AU2001237006 A1 AU 2001237006A1 AU 2001237006 A AU2001237006 A AU 2001237006A AU 3700601 A AU3700601 A AU 3700601A AU 2001237006 A1 AU2001237006 A1 AU 2001237006A1
Authority
AU
Australia
Prior art keywords
processing
load distribution
call centers
distribution techniques
processing systems
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU2001237006A
Inventor
Bruce Florman
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Interactive Intelligence Inc
Original Assignee
Interactive Intelligence Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Interactive Intelligence Inc filed Critical Interactive Intelligence Inc
Publication of AU2001237006A1 publication Critical patent/AU2001237006A1/en
Abandoned legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/46—Multiprogramming arrangements
    • G06F9/50—Allocation of resources, e.g. of the central processing unit [CPU]
    • G06F9/5005—Allocation of resources, e.g. of the central processing unit [CPU] to service a request
    • G06F9/5027—Allocation of resources, e.g. of the central processing unit [CPU] to service a request the resource being a machine, e.g. CPUs, Servers, Terminals
    • G06F9/505—Allocation of resources, e.g. of the central processing unit [CPU] to service a request the resource being a machine, e.g. CPUs, Servers, Terminals considering the load
AU2001237006A 2000-03-01 2001-02-14 Processing load distribution techniques for call centers and other processing systems Abandoned AU2001237006A1 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US09516084 2000-03-01
US09/516,084 US6377975B1 (en) 2000-03-01 2000-03-01 Methods and systems to distribute client software tasks among a number of servers
PCT/US2001/004734 WO2001065357A1 (en) 2000-03-01 2001-02-14 Processing load distribution techniques for call centers and other processing systems

Publications (1)

Publication Number Publication Date
AU2001237006A1 true AU2001237006A1 (en) 2001-09-12

Family

ID=24054065

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2001237006A Abandoned AU2001237006A1 (en) 2000-03-01 2001-02-14 Processing load distribution techniques for call centers and other processing systems

Country Status (3)

Country Link
US (2) US6377975B1 (en)
AU (1) AU2001237006A1 (en)
WO (1) WO2001065357A1 (en)

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Also Published As

Publication number Publication date
US6377975B1 (en) 2002-04-23
US20030088660A1 (en) 2003-05-08
WO2001065357A1 (en) 2001-09-07
US7117244B2 (en) 2006-10-03

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