ATE543328T1 - System zum informationsaustausch zwischen einem teilnehmer und einem servicedienst - Google Patents

System zum informationsaustausch zwischen einem teilnehmer und einem servicedienst

Info

Publication number
ATE543328T1
ATE543328T1 AT01997937T AT01997937T ATE543328T1 AT E543328 T1 ATE543328 T1 AT E543328T1 AT 01997937 T AT01997937 T AT 01997937T AT 01997937 T AT01997937 T AT 01997937T AT E543328 T1 ATE543328 T1 AT E543328T1
Authority
AT
Austria
Prior art keywords
service
subscriber
server
exchanging information
list
Prior art date
Application number
AT01997937T
Other languages
English (en)
Inventor
Jean-Paul Cottet
Rene Dupuy
Monique Tournaille
Dominique Prouveur
Original Assignee
France Telecom
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by France Telecom filed Critical France Telecom
Application granted granted Critical
Publication of ATE543328T1 publication Critical patent/ATE543328T1/de

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/30—Determination of the location of a subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Exchange Systems With Centralized Control (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Meter Arrangements (AREA)
AT01997937T 2000-11-22 2001-11-21 System zum informationsaustausch zwischen einem teilnehmer und einem servicedienst ATE543328T1 (de)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
FR0015086A FR2817103B1 (fr) 2000-11-22 2000-11-22 Systeme permettant de mettre en relation un demandeur de services avec un fournisseur de services approprie
PCT/FR2001/003673 WO2002043361A1 (fr) 2000-11-22 2001-11-21 Systeme pour l'echange d'informations entre un abonne et une unite de service

Publications (1)

Publication Number Publication Date
ATE543328T1 true ATE543328T1 (de) 2012-02-15

Family

ID=8856764

Family Applications (1)

Application Number Title Priority Date Filing Date
AT01997937T ATE543328T1 (de) 2000-11-22 2001-11-21 System zum informationsaustausch zwischen einem teilnehmer und einem servicedienst

Country Status (5)

Country Link
EP (1) EP1336289B1 (de)
AT (1) ATE543328T1 (de)
AU (1) AU2002222008A1 (de)
FR (1) FR2817103B1 (de)
WO (1) WO2002043361A1 (de)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102420916A (zh) * 2011-11-28 2012-04-18 中国联合网络通信集团有限公司 呼叫处理方法和呼叫中心

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5912947A (en) * 1994-06-20 1999-06-15 Sigma/Micro Corporation Public notification system and method
US5771280A (en) * 1996-05-07 1998-06-23 Mci Communication Corporation Method of and apparatus for providing arbitrarily defined hierarchy maps depicting relative geographical information
DE19756851A1 (de) * 1997-12-19 1999-07-01 Siemens Ag Verfahren und Telekommunikationsnetz zum Informationsaustausch zwischen einem Teilnehmer und einem Servicedienst

Also Published As

Publication number Publication date
FR2817103B1 (fr) 2003-03-28
EP1336289B1 (de) 2012-01-25
AU2002222008A1 (en) 2002-06-03
WO2002043361A1 (fr) 2002-05-30
EP1336289A1 (de) 2003-08-20
FR2817103A1 (fr) 2002-05-24

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