ATE373380T1 - METHOD AND SERVER FOR PROVIDING A MULTI-MODAL DIALOGUE - Google Patents
METHOD AND SERVER FOR PROVIDING A MULTI-MODAL DIALOGUEInfo
- Publication number
- ATE373380T1 ATE373380T1 AT04291272T AT04291272T ATE373380T1 AT E373380 T1 ATE373380 T1 AT E373380T1 AT 04291272 T AT04291272 T AT 04291272T AT 04291272 T AT04291272 T AT 04291272T AT E373380 T1 ATE373380 T1 AT E373380T1
- Authority
- AT
- Austria
- Prior art keywords
- modal
- server
- proxy
- client
- standard
- Prior art date
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/56—Provisioning of proxy services
- H04L67/565—Conversion or adaptation of application format or content
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/56—Provisioning of proxy services
Landscapes
- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Information Transfer Between Computers (AREA)
- Machine Translation (AREA)
- Document Processing Apparatus (AREA)
Abstract
The invention concerns a method of providing a multi-modal dialog between a multi-modal application (5) and a user (6) communicating with the multi-modal application (5) via a client (4) suited to exchange and present documents (7) encoded in standard or extended hyper text mark-up language. The invention further concerns a proxy-server (2) for executing this method. The multi-modal dialog between the multi-modal application (5) and the user (6) is established through the proxy-server (2) interacting with the client (4) via exchange of information encoded in standard or extended hyper text mark-up language. The proxy-server (2) retrieves at least one additional resource of modality requested within the multi-modal dialog. The proxy-server (2) composes a multi-modal interaction with the user (6) based on standard or extended hyper text mark-up language interactions with the client (6) and on the retrieved additional resources (71, 72, 73, 31, 32, 33). <IMAGE>
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
EP04291272A EP1599007B1 (en) | 2004-05-18 | 2004-05-18 | Method and server for providing a multi-modal dialog |
Publications (1)
Publication Number | Publication Date |
---|---|
ATE373380T1 true ATE373380T1 (en) | 2007-09-15 |
Family
ID=34931109
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
AT04291272T ATE373380T1 (en) | 2004-05-18 | 2004-05-18 | METHOD AND SERVER FOR PROVIDING A MULTI-MODAL DIALOGUE |
Country Status (8)
Country | Link |
---|---|
US (1) | US20050261909A1 (en) |
EP (1) | EP1599007B1 (en) |
CN (1) | CN100527729C (en) |
AT (1) | ATE373380T1 (en) |
DE (1) | DE602004008887T2 (en) |
MX (1) | MXPA05013745A (en) |
RU (1) | RU2390958C2 (en) |
WO (1) | WO2005112386A1 (en) |
Families Citing this family (24)
Publication number | Priority date | Publication date | Assignee | Title |
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US8799464B2 (en) * | 2001-12-28 | 2014-08-05 | Motorola Mobility Llc | Multi-modal communication using a session specific proxy server |
US8181112B2 (en) * | 2004-05-21 | 2012-05-15 | Oracle International Corporation | Independent portlet rendering |
CN100535900C (en) * | 2005-12-06 | 2009-09-02 | 国际商业机器公司 | Method and system for rendering asynchronous portal page |
US11093898B2 (en) | 2005-12-08 | 2021-08-17 | International Business Machines Corporation | Solution for adding context to a text exchange modality during interactions with a composite services application |
US10332071B2 (en) * | 2005-12-08 | 2019-06-25 | International Business Machines Corporation | Solution for adding context to a text exchange modality during interactions with a composite services application |
US8259923B2 (en) * | 2007-02-28 | 2012-09-04 | International Business Machines Corporation | Implementing a contact center using open standards and non-proprietary components |
US20070133773A1 (en) | 2005-12-08 | 2007-06-14 | International Business Machines Corporation | Composite services delivery |
JP2008129713A (en) * | 2006-11-17 | 2008-06-05 | Fujitsu Ltd | Method for associating multiple modalities, program therefor, and multi-modal system for associating multiple modalities |
US8594305B2 (en) | 2006-12-22 | 2013-11-26 | International Business Machines Corporation | Enhancing contact centers with dialog contracts |
US9055150B2 (en) | 2007-02-28 | 2015-06-09 | International Business Machines Corporation | Skills based routing in a standards based contact center using a presence server and expertise specific watchers |
US9247056B2 (en) | 2007-02-28 | 2016-01-26 | International Business Machines Corporation | Identifying contact center agents based upon biometric characteristics of an agent's speech |
US20080205625A1 (en) * | 2007-02-28 | 2008-08-28 | International Business Machines Corporation | Extending a standardized presence document to include contact center specific elements |
US7865544B2 (en) | 2007-06-26 | 2011-01-04 | International Business Machines Corporation | Method and system for providing XML-based asynchronous and interactive feeds for web applications |
US8386260B2 (en) * | 2007-12-31 | 2013-02-26 | Motorola Mobility Llc | Methods and apparatus for implementing distributed multi-modal applications |
US8370160B2 (en) * | 2007-12-31 | 2013-02-05 | Motorola Mobility Llc | Methods and apparatus for implementing distributed multi-modal applications |
US8881020B2 (en) | 2008-06-24 | 2014-11-04 | Microsoft Corporation | Multi-modal communication through modal-specific interfaces |
US8843849B2 (en) * | 2009-11-09 | 2014-09-23 | Blackberry Limited | Directional navigation of page content |
US20110119389A1 (en) * | 2009-11-19 | 2011-05-19 | Microsoft Corporation | Transferring multiple communication modalities during a conversation |
US8559606B2 (en) * | 2010-12-07 | 2013-10-15 | Microsoft Corporation | Multimodal telephone calls |
US9052796B2 (en) | 2012-01-08 | 2015-06-09 | Microsoft Technology Licensing Llc | Asynchronous handling of an input stream dedicated to multiple targets |
US9537899B2 (en) | 2012-02-29 | 2017-01-03 | Microsoft Technology Licensing, Llc | Dynamic selection of security protocol |
US10262555B2 (en) * | 2015-10-09 | 2019-04-16 | Microsoft Technology Licensing, Llc | Facilitating awareness and conversation throughput in an augmentative and alternative communication system |
CN110399040B (en) * | 2019-07-23 | 2023-05-12 | 芋头科技(杭州)有限公司 | Multi-mode interaction method, user terminal equipment, server and system |
US11308259B2 (en) * | 2020-03-09 | 2022-04-19 | Servicenow, Inc. | Web element retargeting |
Family Cites Families (29)
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JP3733218B2 (en) * | 1997-09-30 | 2006-01-11 | キヤノン株式会社 | RELAY DEVICE, ITS CONTROL METHOD, AND STORAGE MEDIUM |
US6356533B1 (en) * | 1998-08-07 | 2002-03-12 | At&T Corp | Apparatus and method for selecting communication modes |
DE19910236A1 (en) * | 1999-03-09 | 2000-09-21 | Philips Corp Intellectual Pty | Speech recognition method |
DE60008483T2 (en) * | 1999-11-09 | 2004-06-24 | Nortel Networks Ltd., St. Laurent | Telephone services in a communication network |
US7415537B1 (en) * | 2000-04-07 | 2008-08-19 | International Business Machines Corporation | Conversational portal for providing conversational browsing and multimedia broadcast on demand |
US7072984B1 (en) * | 2000-04-26 | 2006-07-04 | Novarra, Inc. | System and method for accessing customized information over the internet using a browser for a plurality of electronic devices |
US7464381B1 (en) * | 2000-05-12 | 2008-12-09 | Oracle International Corporation | Content update proxy method |
FI20001918A (en) * | 2000-08-30 | 2002-03-01 | Nokia Corp | Multimodal content automatic voice identification in a wireless telecommunication system |
US6934756B2 (en) * | 2000-11-01 | 2005-08-23 | International Business Machines Corporation | Conversational networking via transport, coding and control conversational protocols |
US7028306B2 (en) * | 2000-12-04 | 2006-04-11 | International Business Machines Corporation | Systems and methods for implementing modular DOM (Document Object Model)-based multi-modal browsers |
GB0108044D0 (en) * | 2001-03-30 | 2001-05-23 | British Telecomm | Application synchronisation |
AU2002251205A1 (en) * | 2001-03-30 | 2002-10-15 | British Telecommunications Public Limited Company | Multi-modal interface |
US7409349B2 (en) * | 2001-05-04 | 2008-08-05 | Microsoft Corporation | Servers for web enabled speech recognition |
US7711570B2 (en) * | 2001-10-21 | 2010-05-04 | Microsoft Corporation | Application abstraction with dialog purpose |
US8799464B2 (en) * | 2001-12-28 | 2014-08-05 | Motorola Mobility Llc | Multi-modal communication using a session specific proxy server |
US7136909B2 (en) * | 2001-12-28 | 2006-11-14 | Motorola, Inc. | Multimodal communication method and apparatus with multimodal profile |
US6804330B1 (en) * | 2002-01-04 | 2004-10-12 | Siebel Systems, Inc. | Method and system for accessing CRM data via voice |
WO2003071422A1 (en) * | 2002-02-18 | 2003-08-28 | Kirusa, Inc. | A technique for synchronizing visual and voice browsers to enable multi-modal browsing |
US20030187944A1 (en) * | 2002-02-27 | 2003-10-02 | Greg Johnson | System and method for concurrent multimodal communication using concurrent multimodal tags |
US6807529B2 (en) * | 2002-02-27 | 2004-10-19 | Motorola, Inc. | System and method for concurrent multimodal communication |
US6704396B2 (en) * | 2002-02-27 | 2004-03-09 | Sbc Technology Resources, Inc. | Multi-modal communications method |
US7315613B2 (en) * | 2002-03-11 | 2008-01-01 | International Business Machines Corporation | Multi-modal messaging |
US20030187658A1 (en) * | 2002-03-29 | 2003-10-02 | Jari Selin | Method for text-to-speech service utilizing a uniform resource identifier |
SE0202058D0 (en) * | 2002-07-02 | 2002-07-02 | Ericsson Telefon Ab L M | Voice browsing architecture based on adaptive keyword spotting |
US20040128342A1 (en) * | 2002-12-31 | 2004-07-01 | International Business Machines Corporation | System and method for providing multi-modal interactive streaming media applications |
US7260535B2 (en) * | 2003-04-28 | 2007-08-21 | Microsoft Corporation | Web server controls for web enabled recognition and/or audible prompting for call controls |
US8311835B2 (en) * | 2003-08-29 | 2012-11-13 | Microsoft Corporation | Assisted multi-modal dialogue |
KR100561228B1 (en) * | 2003-12-23 | 2006-03-15 | 한국전자통신연구원 | Method for VoiceXML to XHTML+Voice Conversion and Multimodal Service System using the same |
US20060235694A1 (en) * | 2005-04-14 | 2006-10-19 | International Business Machines Corporation | Integrating conversational speech into Web browsers |
-
2004
- 2004-05-18 AT AT04291272T patent/ATE373380T1/en not_active IP Right Cessation
- 2004-05-18 EP EP04291272A patent/EP1599007B1/en not_active Expired - Lifetime
- 2004-05-18 DE DE602004008887T patent/DE602004008887T2/en not_active Expired - Lifetime
-
2005
- 2005-05-10 MX MXPA05013745A patent/MXPA05013745A/en unknown
- 2005-05-10 WO PCT/EP2005/052110 patent/WO2005112386A1/en active Application Filing
- 2005-05-10 RU RU2006102661/09A patent/RU2390958C2/en not_active IP Right Cessation
- 2005-05-16 CN CN200510068081.XA patent/CN100527729C/en not_active Expired - Fee Related
- 2005-05-17 US US11/130,203 patent/US20050261909A1/en not_active Abandoned
Also Published As
Publication number | Publication date |
---|---|
CN1700692A (en) | 2005-11-23 |
DE602004008887T2 (en) | 2008-01-17 |
RU2390958C2 (en) | 2010-05-27 |
US20050261909A1 (en) | 2005-11-24 |
WO2005112386A1 (en) | 2005-11-24 |
DE602004008887D1 (en) | 2007-10-25 |
EP1599007A1 (en) | 2005-11-23 |
RU2006102661A (en) | 2007-08-10 |
MXPA05013745A (en) | 2006-03-13 |
CN100527729C (en) | 2009-08-12 |
EP1599007B1 (en) | 2007-09-12 |
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RER | Ceased as to paragraph 5 lit. 3 law introducing patent treaties |