WO2022075834A1 - A system for virtual healthcare - Google Patents

A system for virtual healthcare Download PDF

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Publication number
WO2022075834A1
WO2022075834A1 PCT/MY2021/050069 MY2021050069W WO2022075834A1 WO 2022075834 A1 WO2022075834 A1 WO 2022075834A1 MY 2021050069 W MY2021050069 W MY 2021050069W WO 2022075834 A1 WO2022075834 A1 WO 2022075834A1
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WO
WIPO (PCT)
Prior art keywords
patient
medical
practitioner
module
records
Prior art date
Application number
PCT/MY2021/050069
Other languages
French (fr)
Inventor
Muhammad Asyraf Bin MOHAMMAD NAIM
Original Assignee
Mohammad Naim Muhammad Asyraf Bin
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Publication date
Application filed by Mohammad Naim Muhammad Asyraf Bin filed Critical Mohammad Naim Muhammad Asyraf Bin
Publication of WO2022075834A1 publication Critical patent/WO2022075834A1/en

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Classifications

    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H10/00—ICT specially adapted for the handling or processing of patient-related medical or healthcare data
    • G16H10/60—ICT specially adapted for the handling or processing of patient-related medical or healthcare data for patient-specific data, e.g. for electronic patient records
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H15/00—ICT specially adapted for medical reports, e.g. generation or transmission thereof
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/20—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/60—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the operation of medical equipment or devices
    • G16H40/67—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the operation of medical equipment or devices for remote operation
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H80/00—ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring

Definitions

  • the present invention relates to a system for healthcare, more particularly, a system for virtual healthcare.
  • a healthcare system operating without being physically present at a hospital or a clinic for those who are seeking medical advice are becoming essential. It is not limited to a patient but also important to a medical practitioner, an insurance company and a panel company.
  • the healthcare records do not encourage or enable patient’s personal input, but only focuses on the practitioner’s official input.
  • patients do not have outright ownership, control and security of their medical records.
  • the current health care access is restricted by geographic limitation.
  • patients are unable to provide instant feedback for a practitioner’s service that can be used by other patients when deciding which practitioner to consult.
  • conventional and alternative medicine is not unified within a centralized and streamlined ecosystem.
  • emergency departments in tertiary hospitals are overloaded with patients who are not critically ill and can be managed by a primary healthcare facility.
  • doctors worldwide are experiencing burnout and mental health issues attributed to long working hours under stressful conditions due to unnecessary patient overload.
  • W02006088574A2 discloses a teleconferencing system that enables patient and physician teleconferencing stations to communicate over a global network wherein the teleconferencing stations include access to a database of electronic medical records.
  • the system includes means for instant text messaging, audio/video conferencing, and secure e-mail exchange.
  • the patient and physician have differential access to the electronic medical records, such that the electronic medical records can be updated.
  • the physician station includes means for capturing image data received from the patient station and storing the captured image data into a medical record.
  • the system is able to teleconference more than two stations at a time.
  • the physician station includes means for entering a prescription and for entering hospital orders.
  • US20130060576A1 disclose systems and methods are provided for locating an on-call doctor, specific to a patient's needs, who is readily available for a live confidential patient consultation using a network enabled communication device with a digital camera and microphone.
  • the system facilitates customized matching of patients with doctors to provide higher quality and faster delivery of medical evaluation, diagnosis, and treatment.
  • the systems and methods transmit results through a secure connection and manage a referral process whereby a referring doctor refers a patient to another provider, laboratory, facility, or store for a particular procedure, order, analysis, or care.
  • the referrals may be based on specialties and availability.
  • the system relates particularly to the fields of medicine, where doctors can perform online consultations and provide a diagnosis, treatment recommendations, recommendations for further analysis, triage and/or provide follow up on-call care.
  • An objective of the present invention is to provide a system to facilitate and store practitioner-derived medical input as well patent-derived input into a unified, consolidated medical database.
  • an objective of the present invention to provide a system which integrates a rating and review feature for the patients to leave feedback regarding their consultation sessions with the practitioners.
  • an objective of the present invention to provide a system which enables hybrid healthcare by on-boarding alternative medicine on the same common platform as conventional medicine.
  • an objective of the present invention to provide a system which enables resource-friendly primary care teleconsultation that lessens the burden on the tertiary healthcare facilities.
  • an objective of the present invention to provide a system that enables licensed and approved independent practitioners to operate their “virtual clinics” without having to bear all the traditional overhead and upfront costs of setting up a brick-and-mortar facility. Accordingly, these objectives may be achieved by following the teachings of the present invention.
  • the present invention relates to a system for virtual healthcare comprising; a communication module for bidirectional communication between a patient via a patient interface module and a practitioner via a practitioner interface module at a remote location; a consolidated medical records database of a patient; and a prescription records database of a patient; wherein the medical and prescription records databases are outrightly owned by the patient; and wherein the medical and prescription records databases are generated by a practitioner for data storing and reviewing via the communication module; characterized in that the communication module further comprising: an authorization unit for the patient to verify identity of a multiple users and authorize the multiple users to access medical records and prescription records of the patient; a practitioner input unit which is accessible and insertable by the practitioner into medical and prescription records database; and a patient input unit which is accessible and insertable by the patient of a personal input into the medical records database.
  • Figure 1 shows a system for virtual healthcare in accordance with an embodiment of the present invention
  • Figure 2 shows an overview of the patient interface module of the system in accordance with a preferred embodiment of the present invention
  • Figure 3 shows a patient appointment booking module for a video consultation in accordance with a preferred embodiment of the present invention
  • Figure 4 shows a patient and practitioner interaction module in an on-demand or prior booked video consultation in accordance with a preferred embodiment of the present invention
  • Figure 5 shows a patient account module in accordance with a preferred embodiment of the present invention
  • Figure 6 shows a patient registration module in accordance with a preferred embodiment of the present invention
  • Figure 7 shows a patient input unit in accordance with a preferred embodiment of the present invention
  • Figure 8 shows an overview of the practitioner interface module of the system in accordance with a preferred embodiment of the present invention
  • Figure 9 shows a practitioner registration module in accordance with a preferred embodiment of the present invention.
  • Figure 10 shows a favourite practitioner module in accordance with a preferred embodiment of the present invention
  • Figure 11 shows a practitioner input unit in accordance with a preferred embodiment of the present invention
  • Figure 12 shows a company admin module in accordance with a preferred embodiment of the present invention
  • Figure 13 shows a practitioner verification module in accordance with a preferred embodiment of the present invention.
  • Figure 14 shows a system overview in accordance with a preferred embodiment of the present invention.
  • the words “include,” “including,” and “includes” mean including, but not limited to. Further, the words “a” or “an” mean “at least one” and the word “plurality” means one or more, unless otherwise mentioned. Where the abbreviations or technical terms are used, these indicate the commonly accepted meanings as known in the technical field.
  • the present invention relates to a system (100) for virtual healthcare comprising; a communication module for bidirectional communication between a patient via a patient interface module and a practitioner via a practitioner interface module at a remote location; a consolidated medical records database of a patient; and a prescription records database of a patient; wherein the medical and prescription records databases are outrightly owned by the patient; and wherein the medical and prescription records databases are generated by a practitioner for data storing and reviewing via the communication module; characterized in that the communication module further comprising: an authorization unit for the patient to verify identity of a multiple users and authorize the multiple users to access medical records and prescription records of the patient; a practitioner input unit which is accessible and insertable by the practitioner into medical and prescription records database; and a patient input unit which is accessible and insertable by the patient of a personal input into the medical records database.
  • Figure 1 illustrates an overview of the system for virtual healthcare of an embodiment.
  • the practitioner input unit and the patient input unit comprising data entry, video, audio, image, text or in a combination thereof.
  • data entry covers a broad range of records including, but not limited to, medical reports, doctor’s note, vaccination records, birth certificates, electronic prescriptions, electronic medical certificates, laboratory investigation results, radiological images, procedure reports, and the accompanying commentary for those said records.
  • an authorized registered healthcare personnel may also input these data such as but not limited to nurse, lab personnel, radiology department personnel whenever necessary.
  • said communication module including a video consultation module.
  • said consultation module can allow ratings and review of the practitioner by the patient.
  • the medical and prescription records database of a patient comprising input from a conventional medicine and an alternative medicine practitioners.
  • the alternative medicine is meant for those practitioners including but not limited to ayurvedic, chiropractors, homeopathies, acupuncturists, naturopathy, traditional Chinese medicine and herbology.
  • the conventional medicine is meant for medical doctors and allied health professionals including, but not limited to, psychologists, counsellors, rehabilitation specialists, occupational therapists, nutritionists, dieticians and pharmacists.
  • the medical and prescription records database are secured by blockchain.
  • the multiple users access medical records and prescription records of the patient via a user interface module which is authorized by the patient.
  • the multiple users comprising a company admin, insurance company, panel company, patient and practitioner.
  • said communication module includes fields for rating and reviewing of the practitioner by the patient.
  • the present invention discloses a method for conducting virtual healthcare, said method comprising the steps of: accepting a request for video consultation from a patient interface module; providing a bidirectional communication of video or audio by connecting said accepted request from the patient interface module; providing medical and prescription records by the practitioner; storing said medical and prescription records in medical and prescription records databases for reviewing by authorized user via the communication module; and directing to payment gateway.
  • the payment gateway selected from such as but not limited to, insurance company, a panel company or by patient.
  • the present invention discloses a computer program comprising instruction which, when the program is executed by a computer causes the computer to carry out the steps.
  • the present invention discloses a computer readable storage medium having stored thereon the computer program.
  • the system comprising a virtual hospital electronic healthcare records database (VH EHR DB) and social chat and media database.
  • VH EHR DB is a database which stores and processes all the functions and data of the entire system for virtual healthcare.
  • the social chat and media database is a supplementary database which only handles the processing and storing of data transmitted between virtual healthcare users on the chat interface of their virtual healthcare mobile application such as but not limited to, text messages and media sharing.
  • Figure 2 shows an overview of the patient interface module of the system in accordance with a preferred embodiment of the present invention.
  • said patient interface module comprises chat module, video consultation module i.e. appointment-based or on-demand, user profile module, registration module, my medications module, my allergies module, my physical attributes module, my genetic medical condition and co-morbidities module, my insurance module, my payment module, my favourite doctors module, my health portfolio module, password module and set preference module.
  • the chat module comprising adding, editing and deleting contacts, chat interface, media and/or document sharing and old messages archive.
  • the video visit module comprising booking appointments for video consultation, browsing and selecting practitioners who are available, set authorization for practitioners to view health portfolio, video call with selected practitioner and practitioner’s medical reports and payment processing.
  • the user profile module comprising first and last name, address and phone number, profile picture, date of birth, gender, marital status and email.
  • the registration module comprising first and last name, email and creating and validating password and registering using social account and/or email account.
  • My medications module comprising medication name, medication dosage, start date, end date and description.
  • My allergies module comprising food allergy, pet allergy, drugs allergy, skin allergy, latex allergy and allergic rhinitis.
  • My physical attributes module comprising blood type, eye color, hair color, height and weight.
  • My genetic medical conditions and co-morbidities module comprising checklist of pre-existing medical conditions present in patient.
  • My insurance module comprising updating insurance policy and coverage details.
  • My payment module comprising updating credit card and/or third party payment details.
  • My favourite doctors module comprising adding and removing favourite doctors.
  • My heath portfolio module comprising streamlined healthcare records, database displaying practitioner and patient consolidated input, adding journal entry according to heath concern, ability to “save as draft”, which can be editable later and save and lock, which is saved and locked at blockchain and non-editable, viewing medical entries by practitioners i.e. medical reports and prescription records and real-time authorization access for each health portfolio entry.
  • the password module comprising changing password.
  • the set preferences module comprising setting panel company, insurance company, language preference, practitioner country preference and modality preference such as but not limited to, conventional and/or alternative.
  • Figure 3 shows a patient appointment booking module for a video consultation in accordance with a preferred embodiment of the present invention.
  • the patient appointment booking module for a video consultation comprising initiating a video consultation and selecting a payment method from the options of but not limited to an insurance company, a panel company or a payment gateway. Answering symptoms questionnaire prior to choosing practitioners who are available by category either conventional or alternative care. Checking practitioner’s schedule, sending request to the practitioner and confirmation of acceptance from practitioner.
  • Figure 4 shows a patient and practitioner interaction module in an on-demand or prior booked video consultation in accordance with a preferred embodiment of the present invention.
  • the video consultation between patient and practitioner comprises the steps of entering practitioner medical report and/or comments, setting diagnosis and treatment plan, executing practitioner payment whereby the payment is either by insurance company, panel company or patient.
  • Figure 5 shows a patient account module in accordance with a preferred embodiment of the present invention.
  • updating user profile whereby the patient updating information such as but not limited to, first name, last name, address, contact number, profile picture, date of birth, gender, marital status and identification number.
  • the patient further updating email, password and insurance policy identification for said account.
  • Figure 6 shows a patient registration module in accordance with a preferred embodiment of the present invention.
  • the patient registering for a patient account and validating said account.
  • the patient will be able to sign in to the account for confirmation on patient identity. Later, be able to reset password if the patient forgotten via confirmation of the patient’s email.
  • Figure 7 shows a patient input unit in accordance with a preferred embodiment of the present invention.
  • the patient’s input unit comprises uploading medical report, uploading video recording with notes, uploading picture of symptoms, updating lab result, updating radiological imaging results, upload audio recording with notes, and adding text input which can be saved as draft and/or save and lock in patient database.
  • Figure 8 shows an overview of the practitioner interface module of the system in accordance with a preferred embodiment of the present invention.
  • said practitioner interface module comprises registration module, user profile module, practitioner profile module, patient appointment request module, my patients module, payout request module, set preference module, password module and chat module.
  • the registration module comprising first and last name, email, creating and validating password and registering using social account and/or email account.
  • the user profile module comprising first and last name, address and phone number, profile picture, date of birth, gender, marital status and email.
  • the practitioner profile module comprising modality of medicine i.e. conventional or alternative medicine, medical degree, annual practising license, medical board registration, specialisation gazettement and board registration and other relevant proof of credentials.
  • the patient appointment request module comprises receiving, approving or rejecting appointment requests from patients and setting availability using calendaring and scheduling module.
  • the patient module is comprises viewing patient list, patient profile, patient consultation visit history, own medical entries on patients heath portfolio, other practitioners medical entries and patients journal entries in patient’s heath portfolio, if such access has been granted by patient.
  • the payout request module comprises requesting payout from the company admin, viewing payout history and generating payout history report.
  • the set preference module comprises setting either panel agency or insurance company, language preference, patient country preference and modality preferences such as but not limited to, conventional or alternative.
  • the password module comprising changing password.
  • the chat module comprising adding, editing and deleting contacts, chat interface, media and/or document sharing and old messages archive.
  • Figure 9 shows a practitioner registration module in accordance with a preferred embodiment of the present invention.
  • the practitioner registering for a practitioner account, logging into and further updating said account with required information such as but not limited to, first name, last name, contact number, email, password, date of birth, address, identification number, gender, marital status, professional summary, modality of medicine such as but not limited to, conventional or alternative, medical degree, annual practicing license, medical board registration, specialization gazettement credentials and other relevant proof of credentials.
  • required information such as but not limited to, first name, last name, contact number, email, password, date of birth, address, identification number, gender, marital status, professional summary, modality of medicine such as but not limited to, conventional or alternative, medical degree, annual practicing license, medical board registration, specialization gazettement credentials and other relevant proof of credentials.
  • approval status is showing approval to practice on virtual healthcare platform and sending notification to inform the status of approval.
  • Figure 10 shows a favourite practitioner module in accordance with a preferred embodiment of the present invention.
  • the patient sends request to practitioner whereby the practitioner reviews the request and approves or denies the request.
  • Figure 11 shows a practitioner input unit in accordance with a preferred embodiment of the present invention.
  • the practitioner’s patient list will be auto populated via three channels which are; through a consultation session, being added to a patient’s favourite practitioners list or being authorized to view a patient’s database entry.
  • the practitioner’s input unit comprises viewing patient list and inputting data in the selected patient’s database in the form of medical reports associated to a concluded video consultation, laboratory investigation results and accompanying interpretation, prescription records, radiological images, video recording with notes, audio recording with notes, symptom pictures for comparison and text entry.
  • the practitioner writes medical report based on video consultation and writes interpretation report based on the investigation result whereby the practitioner save, sign and lock the information under said patient’s database.
  • Figure 12 shows an overview of a company admin module in accordance with a preferred embodiment of the present invention.
  • the company admin module comprising practitioner verification module, patient payment module, practitioner payout request module, adding insurance company, adding payment method and adding panel company.
  • the practitioner verification module further comprising reviewing practitioner credentials and information.
  • the patient payment module further comprising report generation and payment checking.
  • the practitioner payout request module further comprising practitioner payout approval module and report generation and payout checking.
  • the company admin module interface to control system settings and the technical back-end and report generation and analytics.
  • Figure 13 shows a practitioner verification module in accordance with a preferred embodiment of the present invention.
  • the company admin verifying the practitioner by viewing the practitioner list, profile and uploaded credentials. Further, cross-referencing with authorities, setting approval status and sending notification to inform the status of approval.
  • Figure 14 shows a system overview in accordance with a preferred embodiment of the present invention.
  • the system overview showing the sequence of interaction between patient, practitioner, insurance and/or panel company and company admin.

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Abstract

The present invention relates to a system (100) for virtual healthcare comprising; a communication module for bidirectional communication between a patient via a patient interface module and a practitioner via a practitioner interface module at a remote location; a consolidated medical records database of a patient; and a prescription records database of a patient; wherein the medical and prescription records databases are outrightly owned by the patient; and wherein the medical and prescription records databases are generated by a practitioner for data storing and reviewing via the communication module; characterized in that the communication module further comprising: an authorization unit for the patient to verify identity of a multiple users and authorize the multiple users to access medical records and prescription records of the patient; a practitioner input unit which is accessible and insertable by the practitioner into medical and prescription records database; and a patient input unit which is accessible and insertable by the patient of a personal input into the medical records database.

Description

A SYSTEM FOR VIRTUAL HEALTHCARE
TECHNICAL FIELD
The present invention relates to a system for healthcare, more particularly, a system for virtual healthcare.
BACKGROUND ART
A healthcare system operating without being physically present at a hospital or a clinic for those who are seeking medical advice are becoming essential. It is not limited to a patient but also important to a medical practitioner, an insurance company and a panel company. Currently the healthcare records do not encourage or enable patient’s personal input, but only focuses on the practitioner’s official input. Besides, patients do not have outright ownership, control and security of their medical records. Further, the current health care access is restricted by geographic limitation. Also, patients are unable to provide instant feedback for a practitioner’s service that can be used by other patients when deciding which practitioner to consult. Other than that, conventional and alternative medicine is not unified within a centralized and streamlined ecosystem. In addition, emergency departments in tertiary hospitals are overloaded with patients who are not critically ill and can be managed by a primary healthcare facility. Furthermore, doctors worldwide are experiencing burnout and mental health issues attributed to long working hours under stressful conditions due to unnecessary patient overload.
There have been several solutions provided for a system for virtual healthcare, and few of them have been discussed below:
W02006088574A2 discloses a teleconferencing system that enables patient and physician teleconferencing stations to communicate over a global network wherein the teleconferencing stations include access to a database of electronic medical records. The system includes means for instant text messaging, audio/video conferencing, and secure e-mail exchange. The patient and physician have differential access to the electronic medical records, such that the electronic medical records can be updated. The physician station includes means for capturing image data received from the patient station and storing the captured image data into a medical record. In the preferred embodiment the system is able to teleconference more than two stations at a time. In the preferred embodiment, the physician station includes means for entering a prescription and for entering hospital orders.
US20130060576A1 disclose systems and methods are provided for locating an on-call doctor, specific to a patient's needs, who is readily available for a live confidential patient consultation using a network enabled communication device with a digital camera and microphone. The system facilitates customized matching of patients with doctors to provide higher quality and faster delivery of medical evaluation, diagnosis, and treatment. The systems and methods transmit results through a secure connection and manage a referral process whereby a referring doctor refers a patient to another provider, laboratory, facility, or store for a particular procedure, order, analysis, or care. The referrals may be based on specialties and availability. The system relates particularly to the fields of medicine, where doctors can perform online consultations and provide a diagnosis, treatment recommendations, recommendations for further analysis, triage and/or provide follow up on-call care.
Accordingly, it can be seen in the prior arts that there exists a need to have an improved system that accommodates both practitioner-derived medical records as well the patient-derived input into a unified, consolidated and patient-owned medical database.
SUMMARY OF THE INVENTION
The following presents a simplified summary of the invention in order to provide a basic understanding of some aspects of the invention. This summary is not an extensive overview of the invention. Its sole purpose is to present some concepts of the invention in a simplified form as a prelude to the more detailed description that is presented later.
An objective of the present invention is to provide a system to facilitate and store practitioner-derived medical input as well patent-derived input into a unified, consolidated medical database.
It is an objective of the present invention to provide a system whereby the patients have the ownership and control of their medical records.
It is further an objective of the present invention to provide a system which is accessible globally and on-demand via web and dedicated mobile application, thus enabling medical teleconsultation via high-definition video between independent practitioners and patients worldwide.
Also, an objective of the present invention to provide a system which integrates a rating and review feature for the patients to leave feedback regarding their consultation sessions with the practitioners.
Further, an objective of the present invention to provide a system which enables hybrid healthcare by on-boarding alternative medicine on the same common platform as conventional medicine.
Besides, an objective of the present invention to provide a system which enables resource-friendly primary care teleconsultation that lessens the burden on the tertiary healthcare facilities.
Also, an objective of the present invention to provide a system that enables licensed and approved independent practitioners to operate their “virtual clinics” without having to bear all the traditional overhead and upfront costs of setting up a brick-and-mortar facility. Accordingly, these objectives may be achieved by following the teachings of the present invention. The present invention relates to a system for virtual healthcare comprising; a communication module for bidirectional communication between a patient via a patient interface module and a practitioner via a practitioner interface module at a remote location; a consolidated medical records database of a patient; and a prescription records database of a patient; wherein the medical and prescription records databases are outrightly owned by the patient; and wherein the medical and prescription records databases are generated by a practitioner for data storing and reviewing via the communication module; characterized in that the communication module further comprising: an authorization unit for the patient to verify identity of a multiple users and authorize the multiple users to access medical records and prescription records of the patient; a practitioner input unit which is accessible and insertable by the practitioner into medical and prescription records database; and a patient input unit which is accessible and insertable by the patient of a personal input into the medical records database.
BRIEF DESCRIPTION OF THE ACCOMPANYING DRAWINGS
So that the manner in which the above recited features of the present invention can be understood in detail, a more particular description of the invention, briefly summarized above, may have been referred by embodiments, some of which are illustrated in the appended drawings. It is to be noted, however, that the appended drawing illustrates only typical embodiments of this invention and are therefore not to be considered limiting of its scope, for the invention may admit to other equally effective embodiments.
These and other features, benefits, and advantages of the present invention will become apparent by reference to the following text figure, with like reference numbers referring to like structures across the views, wherein:
Figure 1 shows a system for virtual healthcare in accordance with an embodiment of the present invention; Figure 2 shows an overview of the patient interface module of the system in accordance with a preferred embodiment of the present invention;
Figure 3 shows a patient appointment booking module for a video consultation in accordance with a preferred embodiment of the present invention;
Figure 4 shows a patient and practitioner interaction module in an on-demand or prior booked video consultation in accordance with a preferred embodiment of the present invention;
Figure 5 shows a patient account module in accordance with a preferred embodiment of the present invention;
Figure 6 shows a patient registration module in accordance with a preferred embodiment of the present invention;
Figure 7 shows a patient input unit in accordance with a preferred embodiment of the present invention;
Figure 8 shows an overview of the practitioner interface module of the system in accordance with a preferred embodiment of the present invention;
Figure 9 shows a practitioner registration module in accordance with a preferred embodiment of the present invention;
Figure 10 shows a favourite practitioner module in accordance with a preferred embodiment of the present invention;
Figure 11 shows a practitioner input unit in accordance with a preferred embodiment of the present invention; Figure 12 shows a company admin module in accordance with a preferred embodiment of the present invention;
Figure 13 shows a practitioner verification module in accordance with a preferred embodiment of the present invention; and
Figure 14 shows a system overview in accordance with a preferred embodiment of the present invention.
DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS
As required, detailed embodiments of the present invention are disclosed herein; however, it is to be understood that the disclosed embodiments are merely exemplary of the invention, which may be embodied in various forms. Therefore, specific structural and functional details disclosed herein are not to be interpreted as limiting but merely as a basis for claims. It should be understood that the drawings and detailed description thereto are not intended to limit the invention to the particular form disclosed, but on the contrary, the invention is to cover all modifications, equivalents and alternatives falling within the scope of the present invention as defined by the appended claims. As used throughout this application, the word "may" is used in a permissive sense i.e., meaning having the potential to, rather than the mandatory sense i.e., meaning must. Similarly, the words "include," "including," and "includes" mean including, but not limited to. Further, the words "a" or "an" mean "at least one” and the word "plurality" means one or more, unless otherwise mentioned. Where the abbreviations or technical terms are used, these indicate the commonly accepted meanings as known in the technical field.
The present invention is described hereinafter by various embodiments with reference to the accompanying drawing, wherein reference numerals used in the accompanying drawing correspond to the like elements throughout the description. This invention may, however, be embodied in many different forms and should not be construed as limited to the embodiment set forth herein. Rather, the embodiment is provided so that this disclosure will be thorough and complete and will fully convey the scope of the invention to those skilled in the art. In the following detailed description, numeric values and ranges are provided for various aspects of the implementations described. These values and ranges are to be treated as examples only, and are not intended to limit the scope of the claims. In addition, a number of materials are identified as suitable for various facets of the implementations. These materials are to be treated as exemplary, and are not intended to limit the scope of the invention.
With reference to the drawings, the invention will now be described in more detail.
The present invention relates to a system (100) for virtual healthcare comprising; a communication module for bidirectional communication between a patient via a patient interface module and a practitioner via a practitioner interface module at a remote location; a consolidated medical records database of a patient; and a prescription records database of a patient; wherein the medical and prescription records databases are outrightly owned by the patient; and wherein the medical and prescription records databases are generated by a practitioner for data storing and reviewing via the communication module; characterized in that the communication module further comprising: an authorization unit for the patient to verify identity of a multiple users and authorize the multiple users to access medical records and prescription records of the patient; a practitioner input unit which is accessible and insertable by the practitioner into medical and prescription records database; and a patient input unit which is accessible and insertable by the patient of a personal input into the medical records database. Figure 1 illustrates an overview of the system for virtual healthcare of an embodiment.
In accordance with an embodiment of the present invention, the practitioner input unit and the patient input unit comprising data entry, video, audio, image, text or in a combination thereof. Further, data entry covers a broad range of records including, but not limited to, medical reports, doctor’s note, vaccination records, birth certificates, electronic prescriptions, electronic medical certificates, laboratory investigation results, radiological images, procedure reports, and the accompanying commentary for those said records.
In accordance with an embodiment of the present invention, an authorized registered healthcare personnel may also input these data such as but not limited to nurse, lab personnel, radiology department personnel whenever necessary.
In accordance with an embodiment of the present invention, said communication module including a video consultation module.
In accordance with an embodiment of the present invention, said consultation module can allow ratings and review of the practitioner by the patient.
In accordance with an embodiment of the present invention, the medical and prescription records database of a patient comprising input from a conventional medicine and an alternative medicine practitioners. The alternative medicine is meant for those practitioners including but not limited to ayurvedic, chiropractors, homeopathies, acupuncturists, naturopathy, traditional Chinese medicine and herbology. The conventional medicine is meant for medical doctors and allied health professionals including, but not limited to, psychologists, counsellors, rehabilitation specialists, occupational therapists, nutritionists, dieticians and pharmacists.
In accordance with an embodiment of the present invention, the medical and prescription records database are secured by blockchain.
In accordance with an embodiment of the present invention, the multiple users access medical records and prescription records of the patient via a user interface module which is authorized by the patient. The multiple users comprising a company admin, insurance company, panel company, patient and practitioner.
In accordance with an embodiment of the present invention, said communication module includes fields for rating and reviewing of the practitioner by the patient.
The present invention discloses a method for conducting virtual healthcare, said method comprising the steps of: accepting a request for video consultation from a patient interface module; providing a bidirectional communication of video or audio by connecting said accepted request from the patient interface module; providing medical and prescription records by the practitioner; storing said medical and prescription records in medical and prescription records databases for reviewing by authorized user via the communication module; and directing to payment gateway.
In accordance with an embodiment of the present invention, the payment gateway selected from such as but not limited to, insurance company, a panel company or by patient.
The present invention discloses a computer program comprising instruction which, when the program is executed by a computer causes the computer to carry out the steps.
The present invention discloses a computer readable storage medium having stored thereon the computer program.
EXAMPLES:
In accordance with a preferred embodiment of the present invention, the system comprising a virtual hospital electronic healthcare records database (VH EHR DB) and social chat and media database. In accordance with a preferred embodiment of the present invention, the VH EHR DB is a database which stores and processes all the functions and data of the entire system for virtual healthcare.
In accordance with a preferred embodiment of the present invention, the social chat and media database is a supplementary database which only handles the processing and storing of data transmitted between virtual healthcare users on the chat interface of their virtual healthcare mobile application such as but not limited to, text messages and media sharing.
Figure 2 shows an overview of the patient interface module of the system in accordance with a preferred embodiment of the present invention.
In accordance with a preferred embodiment of the present invention, said patient interface module comprises chat module, video consultation module i.e. appointment-based or on-demand, user profile module, registration module, my medications module, my allergies module, my physical attributes module, my genetic medical condition and co-morbidities module, my insurance module, my payment module, my favourite doctors module, my health portfolio module, password module and set preference module. The chat module comprising adding, editing and deleting contacts, chat interface, media and/or document sharing and old messages archive. The video visit module comprising booking appointments for video consultation, browsing and selecting practitioners who are available, set authorization for practitioners to view health portfolio, video call with selected practitioner and practitioner’s medical reports and payment processing. The user profile module comprising first and last name, address and phone number, profile picture, date of birth, gender, marital status and email. The registration module comprising first and last name, email and creating and validating password and registering using social account and/or email account. My medications module comprising medication name, medication dosage, start date, end date and description. My allergies module comprising food allergy, pet allergy, drugs allergy, skin allergy, latex allergy and allergic rhinitis. My physical attributes module comprising blood type, eye color, hair color, height and weight. My genetic medical conditions and co-morbidities module comprising checklist of pre-existing medical conditions present in patient. My insurance module comprising updating insurance policy and coverage details. My payment module comprising updating credit card and/or third party payment details. My favourite doctors module comprising adding and removing favourite doctors. My heath portfolio module comprising streamlined healthcare records, database displaying practitioner and patient consolidated input, adding journal entry according to heath concern, ability to “save as draft”, which can be editable later and save and lock, which is saved and locked at blockchain and non-editable, viewing medical entries by practitioners i.e. medical reports and prescription records and real-time authorization access for each health portfolio entry. The password module comprising changing password. The set preferences module comprising setting panel company, insurance company, language preference, practitioner country preference and modality preference such as but not limited to, conventional and/or alternative.
Figure 3 shows a patient appointment booking module for a video consultation in accordance with a preferred embodiment of the present invention.
In accordance with a preferred embodiment of the present invention, the patient appointment booking module for a video consultation comprising initiating a video consultation and selecting a payment method from the options of but not limited to an insurance company, a panel company or a payment gateway. Answering symptoms questionnaire prior to choosing practitioners who are available by category either conventional or alternative care. Checking practitioner’s schedule, sending request to the practitioner and confirmation of acceptance from practitioner.
Figure 4 shows a patient and practitioner interaction module in an on-demand or prior booked video consultation in accordance with a preferred embodiment of the present invention. In accordance with a preferred embodiment of the present invention, the video consultation between patient and practitioner comprises the steps of entering practitioner medical report and/or comments, setting diagnosis and treatment plan, executing practitioner payment whereby the payment is either by insurance company, panel company or patient.
Figure 5 shows a patient account module in accordance with a preferred embodiment of the present invention.
In accordance with a preferred embodiment of the present invention, updating user profile whereby the patient updating information such as but not limited to, first name, last name, address, contact number, profile picture, date of birth, gender, marital status and identification number. The patient further updating email, password and insurance policy identification for said account.
Figure 6 shows a patient registration module in accordance with a preferred embodiment of the present invention.
In accordance with a preferred embodiment of the present invention, the patient registering for a patient account and validating said account. The patient will be able to sign in to the account for confirmation on patient identity. Later, be able to reset password if the patient forgotten via confirmation of the patient’s email.
Figure 7 shows a patient input unit in accordance with a preferred embodiment of the present invention.
In accordance with a preferred embodiment of the present invention, through the creation of a journal entry, the patient’s input unit comprises uploading medical report, uploading video recording with notes, uploading picture of symptoms, updating lab result, updating radiological imaging results, upload audio recording with notes, and adding text input which can be saved as draft and/or save and lock in patient database.
Figure 8 shows an overview of the practitioner interface module of the system in accordance with a preferred embodiment of the present invention.
In accordance with a preferred embodiment of the present invention, said practitioner interface module comprises registration module, user profile module, practitioner profile module, patient appointment request module, my patients module, payout request module, set preference module, password module and chat module. The registration module comprising first and last name, email, creating and validating password and registering using social account and/or email account. The user profile module comprising first and last name, address and phone number, profile picture, date of birth, gender, marital status and email. The practitioner profile module comprising modality of medicine i.e. conventional or alternative medicine, medical degree, annual practising license, medical board registration, specialisation gazettement and board registration and other relevant proof of credentials. The patient appointment request module comprises receiving, approving or rejecting appointment requests from patients and setting availability using calendaring and scheduling module. The patient module is comprises viewing patient list, patient profile, patient consultation visit history, own medical entries on patients heath portfolio, other practitioners medical entries and patients journal entries in patient’s heath portfolio, if such access has been granted by patient. The payout request module comprises requesting payout from the company admin, viewing payout history and generating payout history report. The set preference module comprises setting either panel agency or insurance company, language preference, patient country preference and modality preferences such as but not limited to, conventional or alternative. The password module comprising changing password. The chat module comprising adding, editing and deleting contacts, chat interface, media and/or document sharing and old messages archive. Figure 9 shows a practitioner registration module in accordance with a preferred embodiment of the present invention.
In accordance with a preferred embodiment of the present invention, the practitioner registering for a practitioner account, logging into and further updating said account with required information such as but not limited to, first name, last name, contact number, email, password, date of birth, address, identification number, gender, marital status, professional summary, modality of medicine such as but not limited to, conventional or alternative, medical degree, annual practicing license, medical board registration, specialization gazettement credentials and other relevant proof of credentials.. Further, approval status is showing approval to practice on virtual healthcare platform and sending notification to inform the status of approval.
Figure 10 shows a favourite practitioner module in accordance with a preferred embodiment of the present invention.
In accordance with a preferred embodiment of the present invention, the patient sends request to practitioner whereby the practitioner reviews the request and approves or denies the request.
Figure 11 shows a practitioner input unit in accordance with a preferred embodiment of the present invention.
In accordance with a preferred embodiment of the present invention, the practitioner’s patient list will be auto populated via three channels which are; through a consultation session, being added to a patient’s favourite practitioners list or being authorized to view a patient’s database entry. Then, through the creation of a medical entry, the practitioner’s input unit comprises viewing patient list and inputting data in the selected patient’s database in the form of medical reports associated to a concluded video consultation, laboratory investigation results and accompanying interpretation, prescription records, radiological images, video recording with notes, audio recording with notes, symptom pictures for comparison and text entry. The practitioner writes medical report based on video consultation and writes interpretation report based on the investigation result whereby the practitioner save, sign and lock the information under said patient’s database.
Figure 12 shows an overview of a company admin module in accordance with a preferred embodiment of the present invention.
In accordance with a preferred embodiment of the present invention, the company admin module comprising practitioner verification module, patient payment module, practitioner payout request module, adding insurance company, adding payment method and adding panel company. The practitioner verification module further comprising reviewing practitioner credentials and information. The patient payment module further comprising report generation and payment checking. The practitioner payout request module further comprising practitioner payout approval module and report generation and payout checking. Further, the company admin module interface to control system settings and the technical back-end and report generation and analytics.
Figure 13 shows a practitioner verification module in accordance with a preferred embodiment of the present invention.
In accordance with a preferred embodiment of the present invention, the company admin verifying the practitioner by viewing the practitioner list, profile and uploaded credentials. Further, cross-referencing with authorities, setting approval status and sending notification to inform the status of approval.
Figure 14 shows a system overview in accordance with a preferred embodiment of the present invention. In accordance with a preferred embodiment of the present invention, the system overview showing the sequence of interaction between patient, practitioner, insurance and/or panel company and company admin.
Various modifications to these embodiments are apparent to those skilled in the art from the description and the accompanying drawings. The principles associated with the various embodiments described herein may be applied to other embodiments. Therefore, the description is not intended to be limited to the embodiments shown along with the accompanying drawings but is to be providing broadest scope of consistent with the principles and the novel and inventive features disclosed or suggested herein. Accordingly, the invention is anticipated to hold on to all other such alternatives, modifications, and variations that fall within the scope of the present invention and appended claim.
It is to be understood that any prior art publication referred to herein does not constitute an admission that the publication forms part of the common general knowledge in the art.
In the claims which follow and in the preceding description of the invention, except where the context requires otherwise due to express language or necessary implication, the word “comprise” or variations such as “comprises” or “comprising” is used in an inclusive sense, i.e. to specify the presence of the stated features but not to preclude the presence or addition of further features in various embodiments of the invention.

Claims

Claims:
1 . A system (100) for virtual healthcare comprising; a communication module for bidirectional communication between a patient via a patient interface module and a practitioner via a practitioner interface module at a remote location; a consolidated medical records database of a patient; and a prescription records database of a patient; wherein the medical and prescription records databases are outrightly owned by the patient; and wherein the medical and prescription records databases are generated by a practitioner for data storing and reviewing via the communication module; characterized in that the communication module further comprising: an authorization unit for the patient to verify identity of a multiple users and authorize the multiple users to access medical records and prescription records of the patient; a practitioner input unit which is accessible and insertable by the practitioner into medical and prescription records database; and a patient input unit which is accessible and insertable by the patient of a personal input into the medical records database.
2. The system (100) as claimed in claim 1 , wherein the practitioner input unit and the patient input unit comprising data entry, video, audio, image, text or in a combination thereof.
3. The system (100) as claimed in claim 1 , wherein said communication module including a video consultation module.
4. The system (100) as claimed in claim 1 , wherein the medical and prescription records database of a patient comprising input from a conventional medicine and an alternative medicine practitioners. The system (100) as claimed in claim 1 , wherein the medical and prescription records databases are secured by blockchain. The system (100) as claimed in claim 1 , wherein the multiple users access medical records and prescription records of the patient via a user interface module which is authorized by the patient. The system (100) as claimed in claim 1 , wherein said communication module includes field for rating and reviewing of the practitioner by the patient. A method for conducting virtual healthcare using the system (100) of claim 1 , said method comprising the steps of: accepting a request for video consultation from a patient interface module; providing a bidirectional communication of video or audio by connecting said accepted request from the patient interface module; providing medical and prescription records by the practitioner; storing said medical and prescription records in medical and prescription records databases for reviewing by authorized user via the communication module; and directing to payment gateway. A computer program comprising instruction which, when the program is executed by a computer causes the computer to carry out the steps of the method of claim 8. A computer readable storage medium having stored thereon the computer program according to claim 9.
PCT/MY2021/050069 2020-10-05 2021-08-30 A system for virtual healthcare WO2022075834A1 (en)

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