KR20020025614A - Providing method of consulting service for health - Google Patents

Abstract

PURPOSE: A method for supplying a health consulting service is provided to supply a high-quality service to a client by supplying health consulting information at a client-wanted place through an on-line or an off-line, evaluating a health state of the client, and supplying one to one customizing information adapted to the evaluation to the client through a visit, a mail, or an Internet E-mail. CONSTITUTION: If a netizen connects to a health consulting site through a communication network using client terminals or hospital terminals(S11) and wishes to join to a membership of the site(S12), a server computer registers the netizen by classifying into a client for receiving a consulting service and a hospital for supplying a treating service and stores inputted information in a database. The server computer designates an exclusive charged consulting staff and a physician in charge with respect to each client(S13). The exclusive charged consulting staff visits a client-wanted place periodically and evaluates a health state of the client(S14). If the health state of the client is evaluated, customizing information adapted to the evaluation is supplied to the client through a visit, a mail, or an Internet E-mail(S15). The server computer manages a health history of each client using data being stored in the database and may act for a hospital reservation in case that the client requests the reservation(S16).

Description

Providing method of consulting service for health}

The present invention relates to a method of providing a health consulting service, and more specifically, designates a health counselor and a doctor, and cooperates with doctors and nurses by integrating on-line and off-line in terms of disease prevention and health promotion. Through one-to-one personalized health information, that is, through a health-consulting service providing method to provide a life-oriented service through.

As people's perception of medical care changes, the desire for quality of life is increasing, and they are demanding high quality medical services that maximize health and health level rather than treatment. In particular, it is estimated that as of 2000, 3 million elderly population over 65 years old will reach 10% of the total population in 2010, and the number of chronic degenerative diseases is increasing rapidly with the increase of elderly population. Business is required.

In particular, as health care interests increase, not only the elderly and patients with chronic diseases, but also the general public who need periodic health care due to obesity, smoking, stress, etc., regularly undergo health checkups to prevent diseases and improve their health. I'm getting it.

In the related art, the medical insurance union and the like provide a regular check-up service, but in such a case, it is necessary to go to a designated hospital, and it is difficult to satisfy the needs of consumers because it provides only the result of determining whether there is a disease.

Recently, according to the development of Internet technology, many Internet sites providing medical information have been established. As of 2000, it is confirmed that there are about 7000 medical and health related Internet sites. These online sites provide health consulting and information services, and some sites offer solutions for medical information systems, electronic prescription delivery projects and medical devices linked to hospitals, pharmacies and pharmaceutical companies. And the pharmaceutical distribution business.

However, in the case of the Internet site as described above, because it provides general information, it is difficult to obtain personalized information suitable for them, so the use of the general public is insignificant. As a result, there is a problem that the popularization of health consulting services is not achieved.

The present invention has been made in order to solve the various problems of the prior art as described above, the object is to provide health consulting information at the desired location of the customer through online and offline, and after evaluating the state of health of the customer By providing personalized one-to-one personalized information for customer visits, postal mail, or Internet e-mail, it provides a method of providing health consulting services that can be popularized and provide high-quality services to customers.

In addition, another object of the present invention is to designate a dedicated counselor and attending physician for each customer to continuously visit and evaluate the health status and to manage and provide individual health and disease history to prevent disease and promote health To provide a method of providing health consulting services that can improve

In addition, another object of the present invention is to provide a reliable health consulting service providing method by increasing the accuracy of the health assessment by evaluating the state of health through a portable device, health questionnaire, self-diagnosis program.

In addition, another object of the present invention is to provide a health consulting service providing method that can improve the convenience of customers by substituting reservations for the hospital or check-up center on behalf of customers who do not have expertise in the hospital.

1 is a block diagram showing a schematic configuration of a system for providing a health consulting service according to the present invention

2 is a flowchart illustrating a process of providing a health consulting service according to the present invention.

<Description of Symbols for Main Parts of Drawings>

10: communication network 20: server computer

25: database 31, 32, 33: customer terminal

41,42,43: Hospital terminal

According to a feature of the present invention for achieving the above object, to build a network to recruit a number of counseling agents that can provide personalized information on health and to provide a health consulting service on the Internet space A first process of doing; After the first process is completed, if the netizens access the system through a communication network using their terminal and join as a member, the netizens can be classified into a customer who wants to receive health consulting service and a hospital which provides services of the attending physician. process; A third step of designating a dedicated counseling agent and attending physician for each customer who has joined as a member in the second process, and periodically visiting the dedicated counseling agent to a place desired by the customer to evaluate the health status of the customer; And a fourth process of providing personalized information through periodic visits, postal mail or the Internet, and e-mail according to the health status of the customer evaluated in the third process, and managing the individual health history of each customer. Provide health consulting services.

At this time, according to an additional feature of the present invention, the method of designating the attending physician in the third process is to designate a doctor of a hospital located close to the distance from the customer, or to have a professional qualification for the customer's disease interests It is desirable to use a method of designating a physician.

In addition, according to another additional feature of the present invention, in the third step, it is preferable to evaluate the state of health through a portable device, a health questionnaire, or a self-health diagnosis program.

In addition, according to another additional feature of the present invention, it is preferable that the fourth process includes a step of performing a hospital reservation or the like at the request of a customer.

The above object and various advantages of the present invention will become more apparent from the preferred embodiments of the present invention described below with reference to the accompanying drawings by those skilled in the art.

Hereinafter, exemplary embodiments of the present invention will be described with reference to the accompanying drawings.

1 is a block diagram illustrating a schematic configuration of a system for providing a health consulting service according to the present invention, and FIG. 2 is a flowchart illustrating a process of providing a health consulting service according to the present invention.

First, referring to the accompanying FIG. 1, reference numeral 10 denotes a communication network including a general internet communication network and a telephone communication network, and reference numeral 20 is connected to each component of the system and the communication network 10, and the operation of the entire system. Represents a server computer for controlling the data, and 25 represents a database connected to the server computer 20 to store information about members and customers.

Further, reference numerals 31, 32, and 33 denote customer terminals disposed in the member's home or office, and 41, 42, and 43 denote hospital terminals installed in the hospital which is a member of the system of the present invention.

Referring to the flowchart of Figure 2 attached to the process of providing a health consulting service using the system of the present invention having the above configuration as follows.

First, the system administrator who manages the system of the present invention recruits a number of counseling agents who can provide personalized information on health, constructs a network, establishes a system, and provides health consulting services in the Internet space. Open a consulting site.

Then, the netizens access the health consulting site of the present invention through the communication network 10 using the customer terminals 31, 32, 33 or the hospital terminals 41, 42, 43 (see S11), and join as a member. If you want to (see S12), the server computer 20 is divided into a customer to receive a health consulting service and a hospital to provide a doctor's services to receive a subscription, the input information is stored in the database (25).

In this case, the server computer 20 designates a dedicated counselor and attending physician for each client. (See S13.) In this case, a method of designating a attending physician may be performed by designating a doctor of a hospital located close to the client, A method is used to designate physicians who are qualified for the client's disease interests.

When the dedicated counseling agent and the attending physician are determined by the above process, the dedicated counseling agent periodically visits the customer's desired place and evaluates the health of the client. (Refer to S14) In this case, the mobile device, the health questionnaire and the self The health status is evaluated through a health diagnosis program, and the like is stored in the database 25.

When the health condition of the customer is evaluated in the above, personalized information is provided accordingly, and is provided by a method such as periodical visit, mail, Internet email, etc. (see S15). In addition, the server computer 20 includes a database 25. The health history of each client is managed by using the data stored in), and upon request of the client, a hospital reservation is made. (Refer to S16)

While the invention has been shown and described in connection with specific embodiments thereof, it is well known in the art that various modifications and changes can be made without departing from the spirit and scope of the invention as indicated by the claims. Anyone who owns it can easily find out.

The health consulting service providing method of the present invention as described above, the customer through the online and offline to provide the health consulting information at the desired location, and after evaluating the health status of the customer, the customer to one-to-one personalized information according to the state By providing by means of visit, mail, Internet, e-mail, etc., it is possible to provide high quality service to customers while achieving popularization.

In addition, by designating a dedicated counselor and attending physician for each client to continuously visit and evaluate the health status, and to manage and provide individual health and disease history, the effect of improving the prevention and prevention of diseases can be improved. There is.

In addition, there is an effect that can improve the convenience of customers by making reservations for the hospital or the examination center on behalf of the customers.

Claims (4)

A first process of recruiting a plurality of counselors who can provide personalized information on health, constructing a network, and constructing a system for providing a health consulting service in the Internet space; After the first process is completed, if the netizens access the system through a communication network using their terminal and join as a member, the netizens can be classified into a customer who wants to receive health consulting service and a hospital which provides services of the attending physician. process; A third step of designating a dedicated counseling agent and attending physician for each customer who has joined as a member in the second process, and periodically visiting the dedicated counseling agent to a place desired by the customer to evaluate the health status of the customer; And And a fourth step of providing personalized information by periodic visits, mail, or internet e-mail according to the health status of the customer evaluated in the third step, and managing the individual health history of each customer. To provide health consulting services. The method of claim 1, In the third process, the method of designating a primary care physician may be performed by designating a doctor at a hospital located close to a client, or designating a doctor who has a specialist qualification in a disease interest area of the client. To provide health consulting services. The method of claim 1, In the third process, the health consulting service providing method, characterized in that to assess the state of health through a portable device, health questionnaire or self-diagnosis program. The method of claim 1, The fourth process includes providing a health consulting service, such as a step of making a hospital reservation when the customer requests.