JP6137594B2 - Patient presentation support system for dental clinic - Google Patents

Description

  The present invention provides a polite and easy-to-understand presentation for dental treatment to the patient by proceeding while displaying the treatment philosophy and treatment policy of the dental clinic and the necessary interviews on the terminal screen. The present invention relates to a patient presentation support system for dental clinics that improves communication among staff, patients, and dentists and shares treatment consciousness.

  Traditionally, dentists have diagnosed patients in light of their own experience and knowledge, decided on treatment methods, and instructed patients. In addition, for the purpose of facilitating communication between a dentist and a patient, for example, a “dental medical service support system” of Patent Document 1 is known. However, this system provides only a part of the treatment information to the patient, and the effect of improving the motivation for the patient's treatment and encouraging the patient to set the goal for the treatment is small. It did not lead to the most important return visit.

Japanese Patent No. 3620585

  A network in a dental clinic is often operated by a local network (LAN) because of the importance of information to be handled. In addition, conventional treatment explanation tools are often installed on each client computer that is permanently installed in the dental clinic, so it is necessary to perform work on each client computer during maintenance such as updating. It takes a lot of work and time.

  On the other hand, the retention rate of staff such as dental hygienists who assist dentists tends to be low. Education for staff was not considered as important because it was risky for dental clinic management to spend a great deal of money for staff with a low retention rate. In addition, due to frequent staff changes, communication among staff, patients and dentists and sharing of treatment consciousness tends to be insufficient.

That is, conventionally, there are problems to be solved as follows.
(1) The dental clinic staff has a problem of lack of communication with patients. This is a standard question printed on paper, etc., because the conventional interview is not clearly understood about the patient's preferences and treatment thinking, there is no useful tool or system that encourages communication between the staff and the patient, This is because dental clinics have a low retention rate of staff (especially dental hygienists), so they do not spend much on staff education, and they are not trying to unify awareness of treatment philosophy among staff. .

(2) Patients with low dental knowledge tend not to be able to judge whether or not the treatment policy of the dentist is objectively best, and there is a situation where it is difficult to motivate to continue visiting the hospital.

(3) In the case of a conventional dental clinic system, when installing the system, it is necessary to install a dedicated program on each terminal handled by staff as well as the central system server, and upgrade and maintain it. Management takes a lot of time and effort.

  The present invention has been made to solve the above-mentioned problems, and will explain the treatment philosophy and treatment policy of the dental clinic to the patient being examined while displaying the inquiry for treatment on the terminal screen. As a result, it is possible to give a presentation for dental treatment that is polite and easy to understand for the patient being examined, and to improve the knowledge of the staff without requiring special education. , Improve communication between dentists and share awareness about dental treatment. Furthermore, system installation and maintenance requires only installation, addition, and modification of processing programs on the server. System maintenance and management It is intended to provide a patient presentation support system for dental clinics that makes it extremely easy .

In order to achieve the above object, an invention according to claim 1 comprises an in-hospital server and a terminal connected via an in-hospital LAN, and the terminal exchanges information with the in-hospital server. The hospital server includes a web browser, and the hospital server uses the terminal to store a presentation screen that allows the patient to browse and a branch condition selection screen that allows the patient to select options indicating hobbies or preferences that are branch conditions. selection and use information storing unit, a questionnaire storing means for storing a plurality of questionnaires consisting question corresponding to each of the alternatives, the questionnaire corresponding to the option selected by the patient from the questionnaire storing means questionnaire selection means and, interview result by questionnaire corresponding to the choice and questionnaire for storing various types of information associated therewith to And fruits such as storing means, and patient number creating means for sending the interview result and patient information to the interview result and the like storing means to create a patient number for managing classified classified by the patient, through the hospital LAN A data transmission / reception unit for transmitting / receiving each piece of information to / from the terminal; and a process control unit for controlling the operation of each unit according to a predetermined processing procedure, wherein the processing control unit is stored in the presentation information storage unit. The presentation screen is displayed on the terminal, the branch condition selection screen stored in the presentation information storage means is displayed on the terminal, and an arbitrary option included in the branch condition selection screen is selected. When the operation is performed on the terminal, the patient who has selected the option using the questionnaire selection means When an inquiry sheet having a dedicated question is selected from those stored in the inquiry sheet storage means and displayed on the terminal, and an operation that becomes a response to each question of the interview sheet is performed on the terminal, at least, An inquiry result as a response to each question and a patient number indicating the patient are stored in the inquiry result storage means .

  In the invention according to claim 2, the in-hospital server is stored in the questionnaire information storage means and the presentation information addition / correction means for adding / correcting various display information stored in the presentation information storage means. It is characterized in that it is provided with means for adding / modifying an interview sheet for adding and modifying an interview sheet.

  The invention described in claim 3 is characterized in that the terminal comprises a portable device equipped with wireless communication technology.

The invention described in claim 4 is characterized in that the in-hospital server is connectable to an Internet line.

  According to the first aspect of the present invention, since it is possible to proceed sequentially while displaying the treatment philosophy and treatment policy of the dental clinic and the interviews necessary for the medical examination on the terminal screen for the patients who are examined at the dental clinic. It is possible to give presentations for dental treatments that are polite and easy to understand for patients. In addition, since the presentation will proceed according to the predetermined contents, even a staff with low dental knowledge can make a high-quality presentation as well as a staff with high dental knowledge, and because the learning effect is excellent, the staff, Improve and promote communication between patients and dentists, and share medical awareness. Furthermore, when operating the system of the present invention, it is only necessary to install a system program on the in-hospital server, and each terminal operated by the staff can use a commercially available personal computer equipped with a web browser. Is extremely easy.

  Further, according to the invention described in claim 2, since the information adding / modifying means for presentation and the questionnaire adding / modifying means are provided, it is easy to add and modify various display information and questionnaires for presentation. And can be customized to the optimum system for the dental clinic where the system of the present invention is introduced.

  According to the invention described in claim 3, since the terminal is composed of a portable device equipped with wireless communication technology, it can be taken anywhere in the hospital, and the patient's situation (for example, an elderly person or a poor patient) ) Can give presentations in various places.

  According to the invention described in claim 4, since the in-hospital server can be connected to the Internet line, the system of the present invention can be directly upgraded from the management server of the system management company when upgrading, modifying, or correcting the system. Can be managed and operated more easily and reliably.

It is a block diagram which shows the whole structure of the patient presentation support system for dental clinics concerning this invention. It is a functional corresponding block diagram of a hospital server. It is a flowchart of the processing operation of the patient presentation support system for dental clinics concerning this invention. (A), (b) is a figure which shows the example of the presentation screen of a treatment philosophy. (A), (b) is a figure which shows the example of the presentation screen of a treatment policy. It is a figure which shows the example of the branch condition selection screen for selecting the branch conditions A, B, and C by hobby and preference. (A)-(c) is a figure which shows the example of the presentation screen for the patient who selected the branch condition A. FIG. (A)-(c) is a figure which shows the example of the presentation display screen for the patient who selected the branch condition B. FIG. (A)-(c) is a figure which shows the example of the presentation screen for the patient who selected the branch condition C. FIG. (A)-(f) is a figure which shows the example of a screen of the questionnaire for the patient who selected the branch condition A, (a)-(d) is a general question screen, (e), (f) is It is a screen which shows the exclusive question for the patient who selected the branch condition A.

Hereinafter, an embodiment of a patient presentation support system for a dental clinic according to the present invention will be described with reference to the drawings.
FIG. 1 is a block diagram showing the overall configuration of the system of the present invention. As shown in the figure, the system of the present invention includes a hospital LAN (local area network) 4 drawn to a dental clinic, a hospital server 1, a necessary number (three in the illustrated example) of terminals 2 ₁ to 2 ₃ , and the like. It is constructed by connecting necessary equipment such as a printer 3.
The in-hospital LAN 4 may be wired or wireless.

  The in-hospital server 1 is a fundamental part of the present invention, and is composed of a computer system comprising a CPU, ROM, RAM, hard disk, input / output interface, etc., and executes processing operations shown in the flowchart of FIG. 3 to be described later. A processing program is stored. The in-hospital server 1 can be connected to an Internet line, and can be connected to a management server of a system provider company via the Internet line.

The terminals 2 _{1 to} 2 ₃ display various presentation information, inquiry information, and the like sent from the in-hospital server 1 on the screen, and a web browser for transmitting answers to the inquiries to the in-hospital server 1 Is an input / output device. These terminals 2 _{1 to} 2 ₃ are preferably composed of a touch panel tablet or a notebook computer that is light and easy to operate. These terminals 2 _{1 to} 2 ₃ may be connected to the in-hospital LAN 4 wirelessly or may be connected by wire.

FIG. 2 shows a functional block diagram of the hospital server 1.
The patient presentation support system for dental clinics of the present invention is constructed on software by a processing program stored in the hospital server 1, and the main functional parts in FIG. 2 are constructed on the software of the processing program. Is. If possible, it may be constructed by hardware.

  The process control means 101 performs overall control of each means described below and executes the processing operation shown in the flowchart of FIG.

  The presentation information storage means 102 is a storage unit that stores various display screens for presentation of dental treatment to a patient. As an example of the display screen, for example, a display screen showing the philosophy of the dental clinic as shown in FIGS. 4 (a) and 4 (b), and a treatment of the dental clinic as shown in FIGS. 5 (a) and 5 (b). A display screen showing a policy, a branch condition selection screen for making a presentation according to the patient's hobbies / preferences, etc., as shown in FIG. 6, FIGS. 7 (a) (c), 8 (a)-(c), Description screens for dental treatment corresponding to conditional branches as shown in FIGS. 9A to 9C are stored in advance.

  The presentation information adding / modifying means 103 is an adding / modifying means for adding and correcting various display information stored in the presentation information storage means 102 for customization.

  The inquiry form storage means 104 is an information storage unit that stores the inquiry forms A, B, and C corresponding to the respective conditions A, B, and C selected on the branch condition selection screen of FIG. As an example, when the contents of the questionnaire A are illustrated, for example, a questionnaire with question contents as shown in FIGS. 10 (a) to 10 (f) is stored. That is, in the questionnaire A in the illustrated example, for example, in addition to general questions common to general dental practice (FIGS. 10A to 10D), a dedicated question corresponding to the branch condition A (FIG. 10E) (F)) is prepared. Similarly, for the questionnaires B and C, in addition to the same general question as the questionnaire A, dedicated questions corresponding to the branch conditions B and C are added.

  The inquiry form selection means 105 is a means for selecting the inquiry forms A, B, C corresponding to the branch conditions A, B, C from the inquiry form storage means 104. The inquiry form addition / correction means 106 is a means for adding a new inquiry form and correcting the contents of the question.

  The inquiry result storage means 107 is a storage means for storing and storing an inquiry result and various related information accompanying it. The patient number creation means 108 is means for creating a patient number for classifying and managing the inquiry results and various patient information stored in the inquiry result storage means 107 for each patient.

Data communication means 109, sends various information from the hospital server 1 toward the hospital LAN 4, a communication means for receiving various information transmitted from the terminal 2 ₁ to 2 _3. In addition, as shown by a dotted line in the figure, it is possible to connect to an Internet line as necessary. Reference numeral 110 denotes a monitor, and 111 denotes a keyboard as input means.

Next, the operation of the system of the present invention will be described with reference to the flowchart of FIG. As the terminals 2 ₁ to 2 ₃ used in this embodiment, a touch panel type tablet is used, and it can be operated by touching an icon or the like displayed on the liquid crystal screen of the tablet.

Now, in order to make a presentation to the treated patients who visited a dental office, and dental clinic staff (dental hygienists, etc.) is started, for example, the terminal 2 _1, connected to a hospital server 1 terminal 2 ₁ through the in-house LAN4 Is done. When touching the start button displayed on the LCD screen of the terminal 2 _1, the presentation according to the invention the system is started.

First, the process control unit 101 of the hospital server 1, FIG. 4 from the presentation information storage unit 102 (a), Dasa read out one after another every time Touch (b) sequentially in the treatment philosophy screen, the terminal 2 ₁ This is displayed (step S1 in FIG. 3). The staff explains the treatment philosophy of the clinic while showing this treatment philosophy screen to the patient.

  Next, when the <Next> button on the terminal screen is touched, it is read and displayed one after another every time the medical treatment policy screen is touched in the order of FIGS. 5A and 5B from the presentation information storage unit 102. (FIG. 3, step S2). The staff explains the treatment policy of the clinic while showing the treatment policy screen.

  Next, when the <Next> button in the screen of FIG. 5B is pressed, the branch condition selection screen of FIG. 6 is read from the presentation information storage means 102 and displayed on the terminal screen. The patient looks at this display screen, selects an item suitable for his / her treatment purpose in consideration of hobbies, preferences, etc., and touches the icon of the item (steps S3 and S4 in FIG. 3). In the case of the screen example of FIG. 6, the selection items include <A. I want to laugh as much as possible>, <B. I like talking>, <C. There are three menus: I like to eat.

  For example, <A. If it is assumed that the icon “I want to laugh as much as I want” is touched (YES in step S4 in FIG. 3), the process proceeds to step S5, and FIGS. 7A to 7C corresponding to the selected icon from the presentation information storage unit 102 are displayed. The explanation screens of the maintenance method for preventive dentistry for <I want to laugh happily> of c) are sequentially displayed. By viewing these screens in sequence, the patient will absorb the knowledge of preventive dentistry that is necessary to laugh.

The description proceeds to the screen of FIG. 7C, and when an <inquiry> icon on the screen is touched, an inquiry operation starts. The inquiry form selection means 105 is connected to the <A. Sent to the terminal 2 ₁ sequentially selects questionnaire A for patients were selected Omoikkiri laughter want> (FIG. 10 (a) ~ (f) ), sequentially displays on the screen of the terminal 2 ₁ (FIG. 3 step S6). The patient answers each question while viewing the interview screen. The answers to each inquiry are sent to the in-hospital server 1 and sequentially stored in the inquiry result storage means 107 (step S13 in FIG. 3).

  The questionnaire A includes general questions (FIGS. 10 (a) to 10 (d)) common to all dental treatments, and <A. A dedicated question (FIGS. 10E and 10F) is prepared for a patient who has selected “I want to laugh as much as possible”. For this reason, at the time of completing the interview, together with general dental treatment information, <A. I want to laugh as much as possible> Dental treatment data suitable for patient treatment can be collected at the same time.

  Conventional interviews at dental clinics are generally performed using paper questionnaires that are printed with questions common to patients, and the contents of questions are dynamically changed according to the hobbies / preferences and purpose of treatment of the patient being treated. I could not. On the other hand, in the system of the present invention, the contents of the inquiry can be dynamically changed according to the patient's hobbies / preferences and the purpose of treatment, and the best dental treatment information can be collected.

  When all the interviews using the questionnaire A are completed as described above, the patient number creation means 108 generates a patient number for identifying the patient and sends it to the inquiry result storage means 107 (step S14 in FIG. 3). Together with the basic data, the selected hobbies / preferences, the interview results, etc., stored in the interview result storage means 107 and stored. As a result, detailed dental treatment data is filed for each patient, and <A. I want to laugh as much as possible> It can contribute to the subsequent dental treatment for the patient. If necessary, the collected information can be printed using the printer 3 and passed to a patient or the like.

  On the other hand, in the branch condition selection screen of FIG. If “I like chatting” is selected, the process moves to steps S7, S8, and S9 in FIG. Questionnaire B corresponding to “I like chatting” is selected, and <B. An inquiry corresponding to “I like chatting” is performed (details of the questionnaire B are omitted). This inquiry result is stored and saved in the inquiry result storage means 107 together with the patient number, the basic data of the patient, the selected hobbies / preferences, and the like, as in the case of the inquiry sheet A.

  In the branch condition selection screen of FIG. If “I like to eat> is selected, the process moves to steps S10, S11, S12 of FIG. Questionnaire B corresponding to “I like to eat> is selected, and <C. An inquiry corresponding to “I like to eat> is performed (details of the questionnaire C are omitted). The inquiry result is stored and saved in the inquiry result storage means 107 together with the patient number, the basic data of the patient, the selected hobbies / preferences, and the like, as in the case of the questionnaire A.

  As described above, according to the system of the present invention, basic information necessary for treatment of the patient can be obtained by simply selecting and proceeding sequentially with the philosophy, treatment policy, and questions of the dental clinic displayed on the terminal screen. Can be easily collected.

  In addition, staff such as dental hygienists can confirm the treatment philosophy and treatment policy of the dental clinic naturally without receiving special education by repeatedly giving presentations to patients using the system of the present invention. Can learn, improve communication between staff, patients and dentists and share treatment awareness.

Further, in the case of the system of the present invention, the terminals 2 ₁ to 2 ₃ operated by the staff only need to have a known web browser, and the main functions are realized by software in the hospital server 1, so that the system is constructed. Can be easily modified and extended.

  In addition, if the in-hospital server 1 can be connected to the management server of the system provider via the Internet, system upgrades, expansions, modifications, and daily operation management can be easily performed by remote control of the system provider. It can be carried out.

  Furthermore, the addition and correction of presentation contents and interview contents can be easily performed from the monitor 110 and keyboard 111 provided in the in-hospital server 1 using the presentation information addition / correction means 103 and the questionnaire form addition / correction means. The system of the present invention can be customized to a system optimal for the dental clinic.

  As mentioned above, although one Example of this invention was explained in full detail, this invention is not limited to the said Example, A various change is possible within the meaning of invention. For example, in the flowchart of FIG. 3, the <display clinic idea> process in step S1 and the <display treatment policy> process in step S2 may be reversed, and the <patient number is created in step S14 The display> process may be performed before the process of <Saving basic data of patient, selected hobbies / preferences, and inquiry result> in step S13, for example. Moreover, it is also possible to perform between any processes of step S2-S12, and when the process other than the said step is needed, the required process can be suitably added to a flow. These changes are possible without departing from the spirit of the present invention.

1 hospital server 2 _{1-2 3} terminal 3 printer 4 hospital LAN
DESCRIPTION OF SYMBOLS 101 Process control means 102 Presentation information storage means 103 Presentation information addition / correction means 104 Questionnaire storage means 105 Questionnaire selection means 106 Questionnaire addition / correction means 107 Questionnaire result storage means 108 Patient number preparation means 109 Data transmission / reception means 110 Monitor 111 Keyboard

Claims (4)

Consists of in-hospital server and terminal connected via in-hospital LAN,
The terminal includes a web browser for exchanging information with the in-hospital server,
The hospital server
An information storage means for presentation storing a presentation screen that allows the patient to browse using the terminal , and a branch condition selection screen that allows the patient to select an option that indicates a hobby or preference as a branch condition;
Questionnaire storage means for storing a plurality of questionnaires consisting of question contents corresponding to each of the options ,
And questionnaire selection means for selecting the questionnaire corresponding to the option selected by the patient from the interview sheet storage means,
A storage means such as an inquiry sheet result for storing an inquiry result by an interview sheet corresponding to the option and various information accompanying it,
A patient number creating means for sending the interview result and patient information to the interview result and the like storing means to create a patient number for managing classified classified by the patient,
And data communication means for transmitting and receiving the terminal and the information through the hospital LAN,
Processing control means for controlling the operation of each means according to a predetermined processing procedure,
The processing control means includes
After the presentation screen stored in the presentation information storage means is displayed on the terminal, the branch condition selection screen stored in the presentation information storage means is displayed on the terminal, and the branch condition selection is performed. When an operation for selecting an arbitrary option included in the screen is performed on the terminal, an inquiry form having a dedicated question for a patient who has selected the optional option using the inquiry form selection means is stored in the interview form storage means. Select from the ones stored in the
When an operation to be a response to each question of the questionnaire is performed on the terminal, at least the inquiry result that is a response to each question and the patient number indicating the patient are stored in the inquiry result storage unit ,
A patient presentation support system for dental clinics. The hospital server
Presentation information addition / modification means for adding / modifying various display information stored in the presentation information storage means;
An interview form adding / modifying means for adding and correcting the interview form stored in the interview form storing means;
The patient presentation support system for dental clinics according to claim 1.   The patient presentation support system for a dental clinic according to claim 1 or 2, wherein the terminal comprises a portable device equipped with a wireless communication technology.   The patient presentation support system for a dental clinic according to any one of claims 1 to 3, wherein the in-hospital server is connectable to an Internet line.