CN113012408A

CN113012408A - Method, device, equipment and storage medium for pushing message for user of building

Info

Publication number: CN113012408A
Application number: CN202110199937.6A
Authority: CN
Inventors: 苏毅龙
Original assignee: ABB Schweiz AG
Current assignee: ABB Schweiz AG
Priority date: 2021-02-22
Filing date: 2021-02-22
Publication date: 2021-06-22

Abstract

Embodiments of the present disclosure relate to a method, apparatus, device, and storage medium for pushing a message for a user of a building. The method comprises the following steps: obtaining a first message from a first user, the first message including first information about a second user; identifying the first information about the second user from the first message; and pushing the first message to the second user. According to the embodiment of the disclosure, the method and the device can accurately push the messages related to the related users, avoid interference to the unrelated users, ensure personal privacy and management authority, and can be applied to intelligent multi-management information summarization and report generation under a building intercom system.

Description

Method, device, equipment and storage medium for pushing message for user of building

Technical Field

Embodiments of the present disclosure generally relate to the field of building intercom, and in particular, to a method, an apparatus, a device, and a storage medium for pushing a message for a user of a building.

Background

As urbanization advances, more and more buildings are built and put into use. These buildings may serve people purposes such as residential, office, etc. Intercom systems are provided in the building to facilitate communication between occupants of the building and parties such as visitors and property. However, the existing building intercom system does not consider the difference of different people, is tedious to use, and has poor user experience. It is a goal that designers desire to improve the user experience of building intercom systems and enable them to perform more functions.

Disclosure of Invention

According to the present disclosure, a method, an apparatus, an electronic device and a computer readable storage medium for pushing a message for a user of a building are provided.

In a first aspect of the disclosure, a method for pushing a message for a user of a building is provided. The method comprises the following steps: obtaining a first message from a first user, wherein the first message comprises first information about a second user; identifying the first information about the second user from the first message; and pushing the first message to the second user.

According to the embodiment of the disclosure, the message can be accurately pushed to the relevant second user, so that the privacy of the message is guaranteed.

In some embodiments, pushing the first message to the second user comprises: and pushing the first message to the second user in response to the collection of the biological information of the second user. In this way, the accuracy of message pushing can be guaranteed in a reliable manner.

In some embodiments, the biometric information is facial image information of the second user, the facial image information being acquired by an image capture device provided on an intercom device in a building. In this way, the user only needs to be able to broadcast the corresponding message by facial recognition, which is particularly advantageous for users with mobility difficulties or poor cognitive abilities.

In some embodiments, the first message further comprises: second information associated with a state of an object, the object associated with a location of the second user, and the method further comprising: identifying the second message from the first message; identifying third information associated with the state of the object from a second message different from the first message; integrating the second information and the third information into a document; and pushing the integrated document to the second user. In this way, can be used for property personnel's the work of patrolling more with this scheme, promote efficiency and the canonical degree of the work of patrolling more from this.

In some embodiments, the object comprises a building or an ancillary structure of a building. In this way, the scheme can be applied to various scenes of property patrol.

In some embodiments, the state of the object includes whether the object has a fault. In this way, once the property finds a fault in the night patrol process, fault information can be effectively processed, and the timeliness of service is improved.

In some embodiments, pushing the first message to the second user comprises: and pushing the first message to the user terminal of the second user. In this way, the user can receive the relevant messages in real time in an appropriate manner.

In some embodiments, the first message further includes time information indicating a time of day, and wherein pushing the first message includes: and at the moment, pushing the first message to the user terminal of the second user. In this way, the user can be reminded of the backlog at the appropriate time.

In some embodiments, the first information is a field in the first utterance that is associated with the second user. In this way, messages may be automatically associated to relevant users using key field identification techniques.

In some embodiments, the first user and the second user are the same user. In this way, the scheme can be used as a personal to-do reminder, and the use scene is expanded.

In some embodiments, the first user and the second user are different users. In this way, the scheme can be applied to more users according to specific use scenes.

In some embodiments, the first user and/or the second user comprises at least any one of: occupants, managers and visitors of the building. In this way, only one set of system may be utilized by personnel in various aspects of building use and management. Thus, the cost is controlled.

In a second aspect of the disclosure, an apparatus for pushing a message for a user of a building is provided. The device includes: a message obtaining module configured to obtain a first message from a first user, wherein the first message includes first information about a second user; a first information identification module configured to identify the first information about the second user from the first message; and a message pushing module configured to push the first message to the second user.

In a third aspect of the present disclosure, an electronic device is provided that includes one or more processors; and memory for storing one or more programs that, when executed by the one or more processors, cause the electronic device to implement a method according to the first aspect of the disclosure.

In a fourth aspect of the present disclosure, a computer readable storage medium is provided, having stored thereon a computer program which, when executed by a processor, implements a method according to the first aspect of the present disclosure.

It should be understood that what is described in this summary section is not intended to limit key or critical features of the embodiments of the disclosure, nor is it intended to limit the scope of the disclosure. Other features of the present disclosure will become apparent from the following description.

Drawings

The above and other features, advantages and aspects of various embodiments of the present disclosure will become more apparent by referring to the following detailed description when taken in conjunction with the accompanying drawings. In the drawings, like or similar reference characters designate like or similar elements, and wherein:

FIG. 1 schematically illustrates a schematic diagram of an example environment in which a scheme for pushing messages for users of a building is implemented, according to some embodiments of the present disclosure;

FIG. 2 schematically illustrates a flow diagram of a method for pushing a message for a user of a building, according to some embodiments of the present disclosure;

FIG. 3 schematically illustrates a flow diagram of a method for a property night patrol scenario, in accordance with some embodiments of the present disclosure;

FIG. 4 schematically illustrates a block diagram of an apparatus for pushing a message for a user of a building, according to some embodiments of the present disclosure; and

FIG. 5 schematically illustrates a block diagram of a computing device capable of implementing various embodiments of the present disclosure.

Detailed Description

Embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. While certain embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure may be embodied in various forms and should not be construed as limited to the embodiments set forth herein, but rather are provided for a more thorough and complete understanding of the present disclosure. It should be understood that the drawings and embodiments of the present disclosure are for illustrative purposes only and are not intended to limit the scope of the present disclosure.

In describing embodiments of the present disclosure, the terms "include" and its derivatives should be interpreted as being inclusive, i.e., "including but not limited to. The term "based on" should be understood as "based at least in part on". The term "one embodiment" or "the embodiment" should be understood as "at least one embodiment". The terms "first," "second," and the like may refer to different or the same object. Other explicit and implicit definitions are also possible below.

In the context of this disclosure, the term "building" refers to a building that is used for various purposes. For example, buildings may be used not only for residential purposes, but also for office purposes. Depending on the usage scenario, the building may be, for example, an apartment, a apartment building, a hotel, an office building, and so forth.

In the context of the present disclosure, the term "cell" refers to a region having a unified management of a block having a plurality of buildings. According to different usage scenarios, a cell may be, for example, a residential community with multiple unit buildings, or may be, for example, a campus for offices with multiple office buildings.

In the context of the present disclosure, the term "auxiliary structure of a building" refers to some structure of a building that may perform one or more functions of the building, which may need to be maintained or replaced in order to secure the functional use of the building. For example, the ancillary structure may be a door, window, pipe, hydrant, etc. within a building. The auxiliary structure may also be some facilities independent from the building body, such as an exhaust fan, various lighting lamps, an indicator light, a heating boiler, a water pump, and the like.

In the context of the present disclosure, the term "user terminal" is for example, but not limited to, a mobile phone, a tablet computer, a laptop computer, a desktop computer, or an intercom device installed in a building, etc. used by a user. An application program ("APP") can be installed in the user terminal, so that the user can be helped to perform operations such as message recording, message broadcasting and the like.

As mentioned above, there are a number of problems with existing building intercom systems. For example, the user is required to actively read the message or only send it to the occupants of the building via a mobile phone. This is inconvenient for the elderly and children. In addition, these messages do not distinguish between the receiving parties, and a message given to one party may be seen by the other party, which may cause the privacy of the user to be revealed. This drawback is more evident in buildings used for office purposes.

In order to solve the above problem, embodiments of the present disclosure provide a solution for pushing a message for a user of a building. Embodiments of the present disclosure will be described in detail below with reference to fig. 1 to 5.

Fig. 1 schematically illustrates a schematic diagram of an example environment 100 in which a scheme for pushing messages for users of a building is implemented, according to some embodiments of the present disclosure. In FIG. 1, a building 110 may be used for various usage scenarios. Two

user terminals

150, 120 are shown, which two

user terminals

150, 120 may be used by a first user 140 and a second user 130, respectively. The

user terminals

150, 120 may be equipped with various input and output ports for interacting with users. For example, the

user terminals

150, 120 may be provided with an audio or image capturing device that may capture a user's voice or image into the user terminal. As another example, the

user terminals

150, 120 may be provided with a speaker or a display device for pushing messages to the corresponding users in audio or text form. Data interaction between the

user terminals

120, 150 may be via the network 160. In FIG. 1, the user terminal 120 is shown as being disposed in a building 110. It should be understood, however, that this is merely illustrative and that the user terminal 120 may be configured independently of the building 110 depending on the different usage scenarios.

FIG. 2 illustrates a flow diagram of a method 200 for pushing messages for users of the building 110 according to some embodiments of the present disclosure. The method 200 may be performed by a computing device.

At block 202, a first message is obtained from the first user 140, where the first message includes first information about the second user 130. One illustrative implementation in accordance with the present disclosure will now be described as an example of leaving messages between different occupants of a building 110. It should be understood that the scenarios herein are merely illustrative.

In such a scenario, the first user 140 may be an occupant of the building 110 and the second user 130 may be another occupant co-resident with the first user 140. For example, first user 140 is Zhang three, and second user 130 may be Zhang three, the child of first user 140. The first user 140 may leave a message through its user terminal 150, reminding the second user 130 of completing a certain backlog. The message includes information about the second user 130. In some embodiments, such information may be name information for the second user 130, for example, the message may be "Zhang Xiao Sanremembering to drink yogurt in the refrigerator". In some embodiments, the message may be recorded by the first user 140 using their user terminal 150 in an audio manner. It should be understood that the message content recited herein and in the other paragraphs herein is merely illustrative and not limiting. The specific content and format of the message can be changed according to various usage scenarios, for example, the message can be left in text, image, audio, video, and other formats.

At block 204, first information about the second user 130 is identified from the first message. In the above example, the name information for "zhangxiaoji" in the message may be identified to determine that the message is for "zhangxiaoji" of the particular second user 130, and that no other users need receive the message.

At block 206, the first message is pushed to the second user 130. Such a message can be pushed to the second user 130 through the user terminal 120 of the second user 130, namely, zhangxiaosan, thereby reminding zhangxiaosan to complete the backlog related to the message.

According to the embodiment of the present disclosure, the message of the first user 140 is only pushed to the second user 130 identified in the message, so that the message related to the specific user can be pushed only for the specific user. Compared with the unspecific message pushing mode in the traditional mode, the pushing mode can eliminate the interference of the left message to the irrelevant user and ensure that the privacy of the user is not leaked.

In some embodiments, the second user 130 may be pushed a relevant message in response to collecting the biometric information of the second user 130. In some embodiments, the biometric information may be facial image information of the second user 130. Such biological information may be acquired by an image capture device on the user terminal 120. For example, if the user terminal 120 is a walkie-talkie device disposed in a unit of the building 110, when the second user 130 enters the unit, an image thereof will be captured by the user terminal 120, and a message associated with the second user 130 may be automatically played to the second user 130 in an audio manner. In this way, the second user 130 who is inconvenient to use the user terminal such as a mobile phone can be aware of the message as long as the information thereof is collected by the user terminal 120. This is friendly for the elderly, children or persons with impaired mobility. The persons only need to enter the face information of the persons, and can receive corresponding information when the persons have the notification without special training. The range of use is thereby greatly expanded.

In other embodiments, the user terminal 120 may also be a portable device such as a mobile phone, a tablet computer, and the like. For the second user 130 to conveniently use these portable devices, the message related to it may be directly pushed to the user terminal 120 of the second user 130 in a text manner. In this way, the second user 130 may receive a message associated therewith in real time.

It should be understood that the first user 140 and the second user 130 may be interchangeable under different scenarios. In other words, the message may be entered and pushed to the second user 130 by the first user 140 as described above, or entered and pushed to the first user 140 by the second user 130. Further, it is understood that the above-described face image information is merely illustrative, and other biometric information besides the above may be employed to intelligently identify the user and push the message when the user is identified. For example, in other embodiments, such biometric information may also be voiceprint information.

In some embodiments, the first message may also be identified using facial recognition techniques before it is entered by the first user 140. Therefore, the message recording function can be started only by the user with the message leaving authority. Meanwhile, when the second user 130 receives a message, it may be determined that the message is recorded by the first user 140.

In some embodiments, the message may contain information about the identity relationship. Such information may be used to indicate a relationship between first user 140 and second user 130. For example, in some embodiments, such information of identity relationship may be fields of "child", "parent", and so on. For example, a message may be "a child wants to remember a write job" according to a particular scenario. In such a scenario, when a child (i.e., second user 130) satisfying this conditional information is identified, this message may be played for the second user 130. In some embodiments, information indicative of the relationship between first user 140 and second user 130 may be pre-entered and stored in a database.

In other embodiments, the first user 140 may be a manager of the building 110, such as a property person, and the second user 130 may be an occupant of the building 110. For example, the message may be "zhang san, the cell will stop water today". If the second user 130 can conveniently use the user terminal 140, the second user 130 can receive the message through the user terminal 140 at the first time no matter where he is located. In this way, if the backlog reflected by the message information is urgent, the second user 130 can take corresponding measures in time.

In some embodiments, the message may contain information related to the identity of second user 130. Such information may be the age of the second user 130. For example, if the first user 140 is a property person, the first message is "a cell has a recent clinical activity of an elderly person over 60 years old" it enters. In this example, a condition field in the preamble "60 years old" would be identified. When image information is captured for a second user 130 in a field of an occupant of the building 110 that satisfies this condition, an associated message may be played for the second user 130. In some embodiments, the message may also be pushed to the user terminal 120 of the second user 130 that satisfies the condition field.

In some embodiments, the first user 140 may be an occupant of the building 110 and the second user 130 may be a visitor to the building 110, such as a service person providing home services to the occupant. For example, the left message may be "please aunt sunning quilt". In this case, when the image information of aunt is recognized by the user terminal 120 installed in the unit room of the building 110 (for example, when entering the home of the first user 140 to prepare for starting the home administration service), the message may be pushed to aunt. Of course, the first user 140 and the second user 130 may be interchanged, i.e., the first user 140 may be a home attendant and the second user 130 may be an occupant of the building 110. Thus, the message may be a feedback of the housekeeping staff to the occupants, e.g., "mr. zhang, with the quilt completely aired". In this case, when image information of mr. zhang is recognized by the user terminal 120 (for example, going back to home from work), the message may be pushed to mr. zhang in a voice manner. Of course, the message may also be sent to the user terminal 120 of the second user 130 in a text manner.

In other embodiments, the visitor may be a guest of first user 140. For example, a friend of zhang san may leave a message "zhang san, wang wu to find you today through the user terminal 120. Just if you are not at home. "thus, Zhang III can receive the message, or when the image of Zhang III is collected after it comes home, the message can be played. In other embodiments, the visitor may also be, for example, a courier. For example, a courier may leave a message of "three, you have one package in a courier cabinet. "thus, the message can be pushed to page three through the user terminal 150.

In some embodiments, the first user 140 and the second user 130 may both be occupants of the building 110. For example, the first user 140 may be Zhang three of the 1 unit 303 and the second user 130 may be Liqu of the 4 unit 501. Zhang III can leave a message for Li IV by using the user terminal 150: "Li four, off duty in the evening can bring children to play with my home if there is time". The message will be pushed to lee four via the user terminal 120 in the various forms mentioned above. Of course, it is understood that in further embodiments, the reply message of lie four may also be pushed to zhang san in a suitable manner.

In other embodiments, the first user 140 may be an occupant of the building 110 and the second user 130 may be an administrator of the building 110. In this case, the message can be used as a voice message box for property. For example, Zhang III who lives in 1 unit 303 may enter a message "Property, the hygiene at my home unit door is not good". The key field "property" in the linger will be identified and the message will be pushed to the second user 130 via the user terminal 120, i.e. the property service person, who will know that the message was sent out by zhang san resident in unit 1 303 and will know the location of the user feedback that needs to be maintained through the living information of zhang san. In this way, property services can be performed as quickly as possible.

In some embodiments, the second user may be one user. In other embodiments, the second user may also be a group of users. The group of users all have the right to get messages. In this way, the messages of the first user can be pushed to each user in the group of users respectively, thereby expanding the efficiency of message pushing.

In some embodiments, embodiments in accordance with the present disclosure may be used in a night patrol scenario for property. The patrol scene requires that the property security personnel can patrol each patrol point in sequence according to the route. Fig. 3 illustrates a flow diagram of a method for a property tour scenario according to some embodiments of the present disclosure.

As shown in fig. 3, at block 302, second information is identified from the first message. In a property patrol scenario, when a first user 140, such as a property security officer, finds that a gate of 1 unit in a cell needs maintenance during a patrol, a first message may be entered through the user terminal 150: "the gate of 1 cell is faulty". The message may include second information regarding the status of certain objects in the building 110 (e.g., buildings or ancillary structures of buildings), such as "faulty".

At block 304, third information associated with the state of the object is identified from a second leave message that is different from the first leave message. For example, when the first user 140 patrols 2 cells within the cell, "2-cell gate normal usage" may be entered through his user terminal 150. The third information "normal" in the story relating to the status of the unit gate will be recognized.

At block 306, the second information and the third information are integrated into a document. At block 308, the integrated document is pushed to the second user 130. In the above embodiment, when the physical security personnel completes the night patrol of all the units of the building 110 in the cell, a plurality of messages corresponding to the gates of the units are generated. These messages may be integrated into a document and pushed to a second user 130, such as a property supervisor. The user terminal 120 of the second user 130 may receive these documents. In contrast to conventional night patrol, where records are filled out manually, night patrol records may be sent digitally to property supervisors, and these night patrol records may be conveniently forwarded to the relevant personnel.

The night patrol scenario is described above based on the example of performing troubleshooting on objects in the building 110. It is to be understood that this is by way of illustration and not of limitation. The content of the message can be adjusted according to different usage scenarios. In other embodiments, such as in a building 110 for office purposes, if the property needs to make a uniform measurement of the height of the street lamps in a cell, the patrol personnel can issue via their user terminals 150 messages such as "street lamp 1 is 5.3 meters high and street lamp 2 is 5.2 meters high". The information in these lingoes (i.e., the location and height of the street lights) can be identified. The identified information may be integrated into a form and pushed to a manager of the property via the user terminal 120 to facilitate the relevant work.

In some embodiments, before the first user 140 starts the night watching work, face recognition may be added to the first user 140, and only the user who passes the face recognition has authority to perform the night watching work. Compared with the traditional patrol mode depending on card swiping, the patrol method according to the embodiment of the disclosure can ensure that the property security personnel on duty is the corresponding patrol personnel, so that the management of the property personnel is more standardized.

In the patrol scenario described above, the second user 130 may also be an occupant of the building 110. For example, when a property security officer (i.e., the first user 140) finds a problem with some vehicles in a garage during a night visit, a message may be entered through the user terminal 150 and the message may be pushed to the associated second user 130. For example, the message may be "the window of the vehicle in parking space 123 is not closed". The message may be pushed to the owner (i.e., the second user 130) corresponding to the parking space number 123 through the user terminal 120. In some embodiments, the owner's user terminal 120 may receive the message. In an alternative embodiment, when the owner enters the cell-phone and the information is collected, a message can be played for the owner to inform the owner to take corresponding measures.

In some embodiments, time information may be included in the message, which may be used to indicate a certain time instant. For example, the message may be "six and a half children's music fountain at night". Time information 'six o' clock in the word and identity information 'children' in the word can be identified, and messages can be pushed to users corresponding to the identity information when the moment comes.

In some embodiments, first user 140 and second user 130 may be the same user. In such an embodiment, the message may be a reminder of the backlog given to itself by the first user 140. For example, the first user 140 leaves himself via his user terminal 150 with a message: 'remind me to open window and ventilate'. The field about "me" in the message is identified and the message is pushed to the first user 140 via the user terminal 150. In a further embodiment, the message may also include time information, for example, the message may be "Zhang Sanqi, remembering that this Saturday morning at 9 am takes children to learn to draw". The corresponding message is recorded in the user terminal 140 of the user, and when the time corresponding to the identified time field arrives, the first user 140 is notified to remind the event.

According to the embodiment of the disclosure, various functions can be realized for the user in the use scene of the building 110, so that different possibilities are provided for interaction between the residents and the property, visitors and other residents, and convenience is provided for patrolling and maintaining the property. Based on the keyword information in the lingering, information in the message related to a specific user will be intelligently extracted and accurately pushed to the user when the user's information is collected. Therefore, the privacy of the user can be protected, and the interference of irrelevant information to other users can be avoided. If the user is the manager of the building 110, only the user with the corresponding authority can read the message, thereby protecting the security of the information.

Fig. 4 schematically illustrates a block diagram of an apparatus 400 for pushing messages for users of a building 110 according to an exemplary embodiment of the present disclosure. Specifically, the apparatus 400 includes a message obtaining module 402 configured to obtain a first message from the first user 140, where the first message includes first information about the second user 130; a first information identification module 404 configured to identify the first information about the second user 130 from the first message; and a message pushing module 406 configured to push the first message to the second user 130.

According to an exemplary embodiment of the present disclosure, pushing the first message to the second user 130 includes: and pushing the first message to the second user 130 in response to the collection of the biological information of the second user 130.

According to an exemplary embodiment of the present disclosure, the biometric information is facial image information of the second user 130, which is acquired by an image capture device provided on the intercom device in the building.

According to an exemplary embodiment of the present disclosure, the first message further includes: second information associated with a state of an object associated with the location of the second user 130, and the apparatus 400 may further comprise: a second information identification module 408 configured to identify the second information from the first message; a third information identifying module 410 configured to identify third information associated with the state of the object from a second message different from the first message; a document integration module 412 configured to integrate the second information and the third information into a document; and a document push module 414 configured to push the integrated document to the second user 130.

According to an exemplary embodiment of the present disclosure, the object includes a building or an attached structure of a building.

According to an exemplary embodiment of the present disclosure, the state of the object includes whether the object has a fault.

According to an exemplary embodiment of the present disclosure, pushing the first message to the second user 130 includes: the first message is pushed to the user terminal 120 of the second user 130.

According to an exemplary embodiment of the present disclosure, the first message further includes time information indicating a certain time, and wherein the message push module is configured to: at this point, the first message is pushed to the user terminal 120 of the second user 130.

According to an exemplary embodiment of the disclosure, the first information is a field in the first utterance that is associated with the second user 130.

According to an exemplary embodiment of the present disclosure, the first user 140 and the second user 130 are the same user.

According to an exemplary embodiment of the present disclosure, the first user 140 and the second user 130 are different users.

According to an exemplary embodiment of the present disclosure, the first user 140 and/or the second user 130 comprises at least any one of: occupants, managers, and visitors of the building 110.

According to an example embodiment of the present disclosure, there is provided an apparatus comprising one or more processors; and a storage device for storing one or more programs. The one or more programs, when executed by the one or more processors, cause the one or more processors to implement methods in accordance with the present disclosure.

According to an exemplary embodiment of the present disclosure, a computer-readable medium is provided, on which a computer program is stored which, when being executed by a processor, carries out the method according to the present disclosure.

FIG. 5 illustrates a block diagram of a computing device 500 capable of implementing various embodiments of the present disclosure. As shown, device 500 includes a Central Processing Unit (CPU)501 that may perform various appropriate actions and processes in accordance with computer program instructions stored in a Read Only Memory (ROM)502 or loaded from a storage unit 508 into a Random Access Memory (RAM) 503. In the RAM 503, various programs and data required for the operation of the device 500 can also be stored. The CPU 501, ROM 502, and RAM 503 are connected to each other via a bus 504. An input/output (I/O) interface 505 is also connected to bus 504.

A number of components in the device 500 are connected to the I/O interface 505, including: an input unit 506 such as a keyboard, a mouse, or the like; an output unit 507 such as various types of displays, speakers, and the like; a storage unit 508, such as a magnetic disk, optical disk, or the like; and a communication unit 509 such as a network card, modem, wireless communication transceiver, etc. The communication unit 509 allows the device 500 to exchange information/data with other devices through a computer network such as the internet and/or various telecommunication networks.

The processing unit 501 performs the various methods and processes described above, such as the method 200 and/or the method 300. For example, in some embodiments, method 200 and/or method 300 may be implemented as a computer software program tangibly embodied in a machine-readable medium, such as storage unit 508. In some embodiments, part or all of the computer program may be loaded and/or installed onto the device 500 via the ROM 502 and/or the communication unit 509. When loaded into RAM 503 and executed by CPU 501, may perform one or more of the steps of method 200 and/or method 300 described above. Alternatively, in other embodiments, CPU 501 may be configured to perform method 200 and/or method 300 by any other suitable means (e.g., by way of firmware).

The functions described herein above may be performed, at least in part, by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: a Field Programmable Gate Array (FPGA), an Application Specific Integrated Circuit (ASIC), an Application Specific Standard Product (ASSP), a system on a chip (SOC), a load programmable logic device (CPLD), and the like.

Program code for implementing the methods of the present disclosure may be written in any combination of one or more programming languages. These program codes may be provided to a processor or controller of a general purpose computer, special purpose computer, or other programmable data processing apparatus, such that the program codes, when executed by the processor or controller, cause the functions/operations specified in the flowchart and/or block diagram to be performed. The program code may execute entirely on the machine, partly on the machine, as a stand-alone software package partly on the machine and partly on a remote machine or entirely on the remote machine or server.

In the context of this disclosure, a machine-readable medium may be a tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. The machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium. A machine-readable medium may include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any suitable combination of the foregoing. More specific examples of a machine-readable storage medium would include an electrical connection based on one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

Further, while operations are depicted in a particular order, this should be understood as requiring that such operations be performed in the particular order shown or in sequential order, or that all illustrated operations be performed, to achieve desirable results. Under certain circumstances, multitasking and parallel processing may be advantageous. Likewise, while several specific implementation details are included in the above discussion, these should not be construed as limitations on the scope of the disclosure. Certain features that are described in the context of separate embodiments can also be implemented in combination in a single implementation. Conversely, various features that are described in the context of a single implementation can also be implemented in multiple implementations separately or in any suitable subcombination.

Although the subject matter has been described in language specific to structural features and/or methodological acts, it is to be understood that the subject matter defined in the appended claims is not necessarily limited to the specific features or acts described above. Rather, the specific features and acts described above are disclosed as example forms of implementing the claims.

Claims

1. A method for pushing messages for a user of a building, comprising:

obtaining a first message from a first user, wherein the first message comprises first information about a second user;

identifying the first information about the second user from the first message; and

and pushing the first message to the second user.

2. The method of claim 1, wherein pushing the first message to the second user comprises: and responding to the collected biological information of the second user, and pushing the first message to the second user.

3. The method according to claim 2, wherein the biological information is facial image information of the second user, the facial image information being acquired by an image capture device provided on an intercom in a building.

4. The method of claim 1, wherein the first message further comprises: second information associated with a state of an object, the object associated with a location of the second user, and the method further comprising:

identifying the second message from the first message;

identifying third information associated with the state of the object from a second message different from the first message;

integrating the second information and the third information into a document; and

pushing the integrated document to the second user.

5. The method of claim 4, wherein the object comprises a building or an ancillary structure of a building.

6. The method of claim 4, wherein the state of the object includes whether the object has a fault.

7. The method of claim 1, wherein pushing the first message to the second user comprises: and pushing the first message to the user terminal of the second user.

8. The method of claim 7, wherein the first message further comprises time information indicating a time instant, and wherein pushing the first message comprises: and at the moment, pushing the first message to the user terminal of the second user.

9. The method of claim 1, wherein the first information is a field in the first utterance that is associated with the second user.

10. The method of claim 1, wherein the first user and the second user are the same user.

11. The method of claim 1, wherein the first user and the second user are different users.

12. The method of claim 1, wherein the first user and/or the second user comprises at least any one of: occupants, managers and visitors of the building.

13. An apparatus for pushing messages for a user of a building, comprising:

a message obtaining module configured to obtain a first message from a first user, wherein the first message includes first information about a second user;

a first information identification module configured to identify the first information about the second user from the first message; and

a message pushing module configured to push the first message to the second user.

14. The apparatus of claim 13, wherein pushing the first message to the second user comprises: and responding to the collected biological information of the second user, and pushing the first message to the second user.

15. The apparatus according to claim 14, wherein the biological information is facial image information of the second user, the facial image information being acquired by an image pickup apparatus provided on an intercom device in a building.

16. The apparatus of claim 13, wherein the first message further comprises: second information associated with a state of an object, the object associated with a location of the second user, and the apparatus further comprising:

a second information identification module configured to identify the second information from the first message;

a third information identification module configured to identify third information associated with the state of the object from a second message different from the first message;

a document integration module configured to integrate the second information and the third information into a document; and

a document push module configured to push the integrated document to the second user.

17. The apparatus of claim 16, wherein the object comprises a building or an attachment structure of a building.

18. The apparatus of claim 16, wherein the state of the object comprises whether the object has a fault.

19. The apparatus of claim 13, wherein pushing the first message to the second user comprises: and pushing the first message to the user terminal of the second user.

20. The apparatus of claim 19, wherein the first message further comprises time information indicating a time instant, and wherein the message push module is configured to: and at the moment, pushing the first message to the user terminal of the second user.

21. The apparatus of claim 13, wherein the first information is a field in the first utterance that is associated with the second user.

22. The apparatus of claim 13, wherein the first user and the second user are the same user.

23. The apparatus of claim 13, wherein the first user and the second user are different users.

24. The apparatus of claim 13, wherein the first user and/or the second user comprises at least any one of: occupants, managers and visitors of the building.

25. An electronic device, comprising:

one or more processors; and

memory storing one or more programs that, when executed by the one or more processors, cause the electronic device to implement the method of any of claims 1-12.

26. A computer-readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out the method according to any one of claims 1-12.