WO2024022399A1 - Ia robot monitoring method and apparatus based on rpa and ai - Google Patents

Ia robot monitoring method and apparatus based on rpa and ai Download PDF

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Publication number
WO2024022399A1
WO2024022399A1 PCT/CN2023/109386 CN2023109386W WO2024022399A1 WO 2024022399 A1 WO2024022399 A1 WO 2024022399A1 CN 2023109386 W CN2023109386 W CN 2023109386W WO 2024022399 A1 WO2024022399 A1 WO 2024022399A1
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WIPO (PCT)
Prior art keywords
rpa
rpa robot
robot
monitoring
response
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PCT/CN2023/109386
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French (fr)
Chinese (zh)
Inventor
殷星
王瑞丰
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北京来也网络科技有限公司
来也科技(北京)有限公司
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Publication of WO2024022399A1 publication Critical patent/WO2024022399A1/en

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/08Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
    • H04L43/0805Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters by checking availability
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/10Active monitoring, e.g. heartbeat, ping or trace-route
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/02Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • H04L67/025Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications

Definitions

  • the present disclosure relates to the field of automation technology, and specifically to an IA robot monitoring method and device based on RPA and AI.
  • Robotic Process Automation uses specific "robot software” to simulate human operations on a computer and automatically execute process tasks according to rules.
  • AI Artificial Intelligence
  • Intelligent Automation is a general term for a series of technologies from robotic process automation to artificial intelligence. It combines RPA with Optical Character Recognition (OCR), Intelligent Character Recognition (ICR), process mining ( Process Mining), Deep Learning (Deep Learning, DL), Machine Learning (ML), Natural Language Processing (NLP), Speech Recognition (Automatic Speech Recognition, ASR), Speech Synthesis (Text To Speech, TTS), Computer Vision (CV) and other AI technologies are combined to create end-to-end business processes that can think, learn and adapt, covering process discovery, process automation, and automatic and continuous data collection Collect and understand the meaning of data, and use data to manage and optimize the entire process of business processes.
  • OCR Optical Character Recognition
  • ICR Intelligent Character Recognition
  • process mining Process Mining
  • Deep Learning Deep Learning
  • ML Machine Learning
  • NLP Natural Language Processing
  • Speech Recognition Automatic Speech Recognition, ASR
  • Speech Synthesis Text To Speech, TTS
  • Computer Vision Computer Vision
  • RPA robots are increasingly used in enterprises, which makes it increasingly difficult to control robots. Since RPA robots may be deployed in various regions and offices within the enterprise, operation and maintenance personnel cannot uniformly monitor the operating status of the RPA robots, resulting in the inability to detect possible failures of the RPA robots in a timely manner and low operation and maintenance efficiency.
  • the embodiment of this disclosure provides an IA robot monitoring method based on RPA and AI.
  • the technical solution is as follows:
  • the first embodiment of the present disclosure provides an IA robot monitoring method based on RPA and AI, including:
  • the monitoring card corresponding to each RPA robot in the RPA monitoring interface is updated.
  • the data information currently obtained from each virtual network console VNC server and/or the connection status of the RPA robot associated with each VNC server and the console is identified to determine each The current operating status of the RPA robot, including:
  • any VNC server In response to the natural language processing NLP result corresponding to the data information, any VNC server sends a screenshot of the current corresponding running screen of the associated RPA robot to determine that the associated RPA robot is currently in a running state; and/or,
  • the monitoring card corresponding to each RPA robot in the RPA monitoring interface is updated according to the current operating status of each RPA robot, including:
  • the monitoring card corresponding to any RPA robot in the RPA monitoring interface is updated based on the current offline duration of any RPA robot.
  • the method further includes:
  • a candidate list associated with the first preset control is displayed in the RPA monitoring interface;
  • the monitoring card corresponding to the first RPA robot is displayed in the RPA monitoring interface.
  • the method further includes:
  • each VNC server corresponding to each VNC server is determined based on the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console.
  • the current operating status of the RPA robot including:
  • the monitoring card corresponding to each RPA robot in the RPA monitoring interface after updating the monitoring card corresponding to each RPA robot in the RPA monitoring interface, it also includes:
  • the operating data of any RPA robot and/or the first attribute information of any RPA robot is displayed on the display interface.
  • the operation data of any RPA robot and/or the first attribute information of any RPA robot are displayed on the display interface, including:
  • the historical running data includes at least one of the following: historical screen recording data, historical running results, historical running task names, and historical running time.
  • the display interface after displaying the operation data of any RPA robot and/or the attribute information of any RPA robot on the display interface, it also includes:
  • the number of objects currently monitoring any RPA robot and/or the attribute information of the objects are displayed on the display interface.
  • the first attribute information includes at least one of the following: task name, task number, and start running time of any RPA robot.
  • the VNC server and the RPA robot associated with the VNC server are deployed independently.
  • the second embodiment of the present disclosure provides an IA robot monitoring device based on RPA and AI, including:
  • the determination module identifies the data information currently obtained from each virtual network console VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current status of each RPA robot. Operating status;
  • the update module is used to update the monitoring card corresponding to each RPA robot in the RPA monitoring interface based on the current running status of each RPA robot.
  • the above determination module is used to:
  • any VNC server In response to the natural language processing NLP result corresponding to the data information, any VNC server sends a screenshot of the current corresponding running screen of the associated RPA robot to determine that the associated RPA robot is currently in a running state; and/or,
  • the above update module is used for:
  • the monitoring card corresponding to any RPA robot in the RPA monitoring interface is updated based on the current offline duration of any RPA robot.
  • the device further includes:
  • a display module configured to display a candidate list associated with the first preset control in the RPA monitoring interface in response to the first preset control being triggered in the RPA monitoring interface;
  • An acquisition module configured to obtain the first RPA robot with the same operating status as indicated by any candidate in response to any candidate being selected in the candidate list;
  • the above display module is used to display the monitoring card corresponding to the first RPA robot in the RPA monitoring interface.
  • the above acquisition module is also used to:
  • the above-mentioned determination module is also used to determine the second RPA robot that matches the target search term
  • the above display module is also used to display the monitoring card corresponding to the second RPA robot in the RPA monitoring interface.
  • the above determination module is used to:
  • the above-mentioned display module is also used for:
  • the operating data of any RPA robot and/or the first attribute information of any RPA robot is displayed on the display interface.
  • the above display module is used for:
  • the historical running data includes at least one of the following: historical screen recording data, historical running results, historical running task names, and historical running time.
  • the device further includes:
  • a startup module configured to start a remote control connection between the VNC server associated with any RPA robot in response to the fourth preset control in the display interface being triggered;
  • the above-mentioned display module is also used to display virtual input controls on the display interface in response to the fifth preset control in the display interface being triggered; or,
  • the above-mentioned display module is also configured to display the number of objects currently monitoring any RPA robot and/or the attribute information of the objects on the display interface in response to the sixth preset control in the display interface being triggered.
  • the first attribute information includes at least one of the following: task name, task number, and start running time of any RPA robot.
  • the VNC server and the RPA robot associated with the VNC server are deployed independently.
  • the third embodiment of the present disclosure provides an IA robot monitoring device based on RPA and AI.
  • the device includes: a memory and a processor. Wherein, the memory and the processor communicate with each other through an internal connection path, the memory is used to store instructions, the processor is used to execute the instructions stored in the memory, and when the processor executes the instructions stored in the memory, the processor The method described in the above-mentioned embodiment of the first aspect of the present disclosure is executed.
  • the fourth embodiment of the present disclosure provides a computer-readable storage medium.
  • the computer-readable storage medium stores a computer program. When the computer program is run on a computer, the method described in the first embodiment of the present disclosure is executed.
  • the fifth embodiment of the present disclosure provides a computer program product, which includes a computer program. When executed by a processor, the computer program implements the method described in the first embodiment of the disclosure.
  • a sixth embodiment of the present disclosure provides a computer program.
  • the computer program includes computer program code.
  • the computer program code When the computer program code is run on a computer, it causes the computer to execute the method described in the first embodiment of the present disclosure. .
  • the advantages or beneficial effects of the above technical solution include at least: identifying the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine each After checking the current running status of each RPA robot, you can update the monitoring card corresponding to each RPA robot in the RPA monitoring interface based on the current running status of each RPA robot.
  • identifying and determining the current operating status of the RPA robot, and automatically updating the RPA monitoring interface based on the current operating status of the RPA robot IA's monitoring of the robot is realized and the efficiency of RPA robot operation and maintenance is improved.
  • Figure 1 is a schematic flow chart of an IA robot monitoring method based on RPA and AI provided by an embodiment of the present disclosure
  • FIG. 2 is a schematic diagram of VNC integration provided by an embodiment of the present disclosure
  • FIG. 3 is a schematic diagram of an RPA monitoring interface provided by an embodiment of the present disclosure.
  • Figure 4 is a schematic flow chart of another IA robot monitoring method based on RPA and AI provided by an embodiment of the present disclosure
  • Figure 5 is a schematic flow chart of another IA robot monitoring method based on RPA and AI provided by an embodiment of the present disclosure
  • Figure 6 is a schematic flow chart of another IA robot monitoring method based on RPA and AI provided by an embodiment of the present disclosure
  • Figure 7 is a schematic flow chart of another IA robot monitoring method based on RPA and AI provided by an embodiment of the present disclosure
  • Figure 8 is a schematic flow chart of another IA robot monitoring method based on RPA and AI provided by an embodiment of the present disclosure
  • FIG. 9 is a schematic diagram of an RPA monitoring interface provided by an embodiment of the present disclosure.
  • FIG. 10 is a schematic diagram of an RPA monitoring interface provided by an embodiment of the present disclosure.
  • Figure 11 is a schematic flow chart of another IA robot monitoring method based on RPA and AI provided by an embodiment of the present disclosure
  • Figure 12 is a schematic diagram of another RPA monitoring interface provided by an embodiment of the present disclosure.
  • Figure 13 is a schematic structural diagram of an IA robot monitoring device based on RPA and AI provided by an embodiment of the present disclosure
  • Figure 14 is a block diagram of a computer device of an IA robot monitoring method based on RPA and AI provided by an embodiment of the present disclosure.
  • RPA robot refers to any robot that can call an RPA program to implement corresponding services or functions.
  • sole is a server product with a B/S architecture, which is mainly used to manage all automated processes in the enterprise and remotely allocate the processes to various robots in the enterprise.
  • data information means that data information may include running data information such as screenshots of the running screen corresponding to the RPA robot.
  • running state refers to the working state of the RPA robot operation, which may include offline state, online state, inactive state, etc.
  • monitoring card is a module used to display data information of each RPA robot.
  • running screen refers to the screen displayed on the desktop of the device when the RPA robot is running.
  • first preset control is a control that filters RPA robots by running status.
  • candidate list is a list containing all operating states of the RPA robot.
  • second preset control is a control for filtering RPA robots by RPA robot names.
  • target search term is the search term in the input box corresponding to the second preset control obtained by the console.
  • third preset control is a control used to refresh the monitoring card.
  • first attribute information is the property information of the RPA robot, which can include at least one of the following: the task name, task number, start running time and other information running in any RPA robot.
  • fourth preset control is a control used to control entering the remote control mode.
  • the term "fifth preset control” is a control used to control activation of the analog input control.
  • ixth preset control is a control used to view object information that monitors the RPA robot.
  • the term "property information of an object” is information used to determine the object for monitoring the RPA robot, and may include the name of the object, the IP corresponding to the object, and other information.
  • virtual input control is a control used to implement part of the functions of the virtual keyboard.
  • the term "seventh preset control” is a control used to control the full-screen display of the real-time running picture.
  • the user can remotely view the RPA robot environment and remotely control the RPA robot, thereby no longer needing to go to the location of the RPA robot to maintain the RPA robot. Improved efficiency of maintaining RPA robots.
  • IA Intelligent Automation
  • RPA Robotic Process Automation
  • AI Artificial Intelligence
  • Figure 1 is a flow chart of an intelligent automation (Intelligent Automation, IA) robot monitoring method based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) according to an embodiment of the present disclosure, as shown in Figure 1 , the method may include the following steps S101 to S102.
  • IA Intelligent Automation
  • RPA Robotic Process Automation
  • AI Artificial Intelligence
  • Step S101 Identify the data information currently obtained from each virtual network console VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current status of each RPA robot. Operating status.
  • the data information may include operation data information such as screenshots of the operation screen corresponding to the RPA robot, and this disclosure does not limit this.
  • the VNC server in order to realize the function of remote monitoring of RPA robots, can be deployed on the device where each RPA robot is located based on the open source Virtual Network Console (VNC) technology. , deploy the VNC client in the console server, and embed the VNC service into the console service.
  • the console can call the interface of the VNC client to obtain the data information of the corresponding RPA robot from each VNC server, thereby realizing any
  • you enter the console page through a browser on the device you can obtain the data information corresponding to the RPA robot to monitor the RPA robot.
  • the VNC server deployed on the device where the RPA robot is located and the RPA robot are deployed independently of each other, which can effectively avoid the impact on the VNC service process when the RPA robot process crashes.
  • each VNC server can send its corresponding RPA robot data information to the VNC client according to the preset time interval.
  • the console can identify the data information, for example, perform natural language processing (NLP) on the data information to obtain the key data in the data information, and determine the current status of each RPA robot based on the key data.
  • NLP natural language processing
  • the key data may include identification information used to determine the operating status of the RPA robot, etc., and this disclosure does not limit this.
  • the console can determine the connection status of each RPA robot and the console based on the heartbeat information sent by each RPA robot, and determine the current running status of each RPA robot corresponding to each VNC server based on the connection status. For example, based on the fact that the connection status between the RPA robot and the console is a normal connection status, it is determined that the current running status of the RPA robot is online (i.e. running status).
  • Step S102 Update the monitoring card corresponding to each RPA robot in the RPA monitoring interface according to the current operating status of each RPA robot.
  • the corresponding data information may be different for different RPA robot operating states, so the information displayed in the monitoring card corresponding to each RPA robot may be different. Therefore, according to the current operating state of each RPA robot, the corresponding data information may be different.
  • the monitoring card corresponding to each RPA robot in the RPA monitoring interface is updated. Among them, the monitoring card can be used to display the data information of each RPA robot.
  • each RPA robot can correspond to a monitoring card.
  • the monitoring card can contain the name of the RPA robot, the running status information of the RPA robot (such as online, offline, disconnection time, etc. in Figure 3), etc. According to the current running status of each RPA robot, the monitoring card corresponding to each RPA robot in the RPA monitoring interface is updated to realize the function of remote monitoring of each RPA robot.
  • the console identifies the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current status of each RPA robot.
  • the monitoring card corresponding to each RPA robot in the RPA monitoring interface can be updated based on the current running status of each RPA robot.
  • FIG 4 is a flow chart of an intelligent automation (Intelligent Automation, IA) robot monitoring method based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) according to an embodiment of the present disclosure, as shown in Figure 4 , the method may include the following steps S401 to S402.
  • IA Intelligent Automation
  • RPA Robotic Process Automation
  • AI Artificial Intelligence
  • Step S401 In response to the NLP result corresponding to the data information indicating that any VNC server sends a screenshot of the current corresponding running screen of the associated RPA robot, determine that the associated RPA robot is currently in a running state.
  • the data information sent by the VNC server to the VNC client includes a screenshot of the current corresponding running screen of the RPA robot.
  • the console obtains the data information, it can compare the data information with the preset reference data to determine that the data information is a screenshot of the current corresponding running screen of the RPA robot, and then it can be determined that the RPA robot is currently in a running state. , that is, online status.
  • the reference data can be RPA robot running screen data.
  • the console can perform NLP on the data information to obtain key data in the data information.
  • the identification information used to determine the running status of the RPA robot in the key data is a running status identification, it can be determined that the associated RPA robot is currently running. state.
  • the NLP result indication corresponding to the data information is not a screenshot of the current running screen corresponding to the associated RPA robot sent by any VNC server, it can be determined that the RPA robot is currently in an idle state.
  • the RPA robot after the RPA robot completes the task, it can send the task execution result to the console. If the console does not receive the operation result data sent by an RPA robot within the preset time, it is determined that the RPA robot is in a running timeout state.
  • the RPA robot associated with any VNC server is in an offline state.
  • the RPA robot after the RPA robot is started, it can report heartbeat information to the console at a preset time interval to indicate whether the RPA robot is online. Based on the fact that the console does not receive the message sent by the RPA robot within the preset time period, Heartbeat information determines that the connection status between the RPA robot and the console is disconnected, and the RPA robot is offline.
  • the RPA robot associated with any VNC server is not activated, it is determined that the RPA robot associated with any VNC server is in an inactive state.
  • the console when the third preset control in the RPA monitoring interface is triggered, can use the data information currently obtained from each VNC server and/or the RPA robot associated with each VNC server.
  • the connection status with the console determines the current running status of each RPA robot corresponding to each VNC server.
  • the third preset control can be a control used to refresh the monitoring card.
  • the console determines the third preset control. is triggered.
  • Step S402 Update the monitoring card corresponding to each RPA robot in the RPA monitoring interface according to the current operating status of each RPA robot.
  • step S402 for the specific implementation process of step S402, please refer to the detailed description of any embodiment of the present disclosure, and will not be described again here.
  • the associated RPA robot based on the data information, it is determined that the associated RPA robot is currently in a running state based on the screenshot of the current running screen corresponding to the associated RPA robot sent by any VNC server. After that, the current running state of each RPA robot can be determined. , update the monitoring card corresponding to each RPA robot in the RPA monitoring interface. Therefore, through the VNC service, the operating data information of the RPA robot is obtained, thereby realizing the monitoring of the RPA robot and improving the efficiency of RPA robot operation and maintenance.
  • FIG 5 is a flow chart of an intelligent automation (Intelligent Automation, IA) robot monitoring method based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) according to an embodiment of the present disclosure, as shown in Figure 5 , the method may include the following steps S501 to S502.
  • IA Intelligent Automation
  • RPA Robotic Process Automation
  • AI Artificial Intelligence
  • Step S501 Identify the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current operating status of each RPA robot.
  • step 501 for the specific implementation process of step 501, please refer to the detailed description of any embodiment of the present disclosure, and will not be described again here.
  • Step S502 In response to any RPA robot being in a running state, use the current corresponding information of any RPA robot to Take a screenshot of the running screen and update the monitoring card corresponding to any RPA robot in the RPA monitoring interface.
  • the current corresponding running screen screenshot of the RPA robot is displayed in the monitoring card corresponding to the RPA robot, so as to realize the monitoring of the RPA robot.
  • the running status of the RPA robot Worker1 is online, and the screenshot of the current running screen of the RPA robot can be displayed in the monitoring card corresponding to the RPA robot Worker1.
  • the monitoring card corresponding to the RPA robot in the RPA monitoring interface can be updated based on the current running timeout duration of the RPA robot. For example, the current running timeout duration of the RPA robot can be displayed in the monitoring card corresponding to the RPA robot to remind the RPA robot that the RPA robot has run out of time.
  • the monitoring card corresponding to any RPA robot in the RPA monitoring interface is updated based on the current offline duration of the RPA robot.
  • the current offline duration of the RPA robot can be displayed in the monitoring card corresponding to the RPA robot to remind that the RPA robot is offline.
  • the specific moment when the RPA robot disconnected can also be displayed in the monitoring card corresponding to the RPA robot.
  • a reminder message of "offline time too long" can be displayed in the monitoring card corresponding to the RPA robot.
  • the console detects that the RPA robot is offline due to network reasons the "unresponsive" reminder message can be displayed in the monitoring card corresponding to the RPA robot.
  • the running status of RPA robot Worker2 is offline.
  • the disconnection time can be displayed in the monitoring card corresponding to RPA robot Worker2 as 2022-04-24 19:45:52, and "Not Responding" is displayed.
  • the monitoring card corresponding to any RPA robot in the RPA monitoring interface is updated based on the current inactive duration of the RPA robot.
  • the current inactive time of the RPA robot can be displayed in the monitoring card corresponding to the RPA robot to remind that the RPA robot is not activated.
  • the creation time of the RPA robot can be displayed in the monitoring card corresponding to the RPA robot to remind that the RPA robot is not activated.
  • a reminder message of "Long Inactivity" can be displayed in the monitoring card corresponding to the RPA robot.
  • the running status of RPA robot Worker4 is inactive.
  • the creation time can be displayed in the monitoring card corresponding to RPA robot Worker4 as 2022-04-01 19:45:52, and "Inactive for a long time" is displayed. .
  • the current data information obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console is identified to determine the current status of each RPA robot.
  • the running status based on the fact that any RPA robot is in the running status, use the current corresponding running screen screenshot of any RPA robot to update the monitoring card corresponding to any RPA robot in the RPA monitoring interface. Therefore, through the VNC service, the operating data information of the RPA robot is obtained, thereby realizing the monitoring of the RPA robot and improving the efficiency of RPA robot operation and maintenance.
  • Figure 6 is a flow chart of an intelligent automation (Intelligent Automation, IA) robot monitoring method based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) according to an embodiment of the present disclosure, as shown in Figure 6 , the method may include the following steps S601 to S605.
  • IA Intelligent Automation
  • RPA Robotic Process Automation
  • AI Artificial Intelligence
  • Step S601 Identify the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current operating status of each RPA robot.
  • Step S602 Update the monitoring card corresponding to each RPA robot in the RPA monitoring interface according to the current operating status of each RPA robot.
  • Step S603 In response to the first preset control being triggered in the RPA monitoring interface, display a candidate list associated with the first preset control in the RPA monitoring interface.
  • the first preset control may be a control for screening RPA robots by running status.
  • the console determines that the first preset control is triggered.
  • the console can A list of candidates associated with the first preset control is displayed on the RPA monitoring interface for the user to select.
  • the candidate option list can include all running states of the RPA robot.
  • Step S604 In response to any candidate item in the candidate list being selected, obtain the first RPA robot with the same operating status as indicated by any candidate item.
  • the console can filter based on the running state corresponding to the candidate item. Output the first RPA robot in this running state.
  • Step S605 Display the monitoring card corresponding to the first RPA robot in the RPA monitoring interface.
  • the console can only display the RPA robot corresponding to the first RPA robot in the RPA monitoring interface. Monitoring cards allow users to quickly view all RPA robots in the running status corresponding to the selected candidate.
  • the current data information obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console is identified to determine the current status of each RPA robot.
  • the monitoring card corresponding to each RPA robot in the RPA monitoring interface can be updated according to the current running status of each RPA robot.
  • the monitoring card can be updated in the RPA monitoring interface.
  • the candidate list associated with the first preset control is displayed.
  • the first RPA robot with the same running status indicated by any candidate can be obtained and displayed in the RPA monitoring interface Display the monitoring card corresponding to the first RPA robot. From this, through the VNC service, the operating data information of the RPA robot is obtained. This enables monitoring of RPA robots and improves the efficiency of RPA robot operation and maintenance.
  • Figure 7 is a flow chart of an intelligent automation (Intelligent Automation, IA) robot monitoring method based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) according to an embodiment of the present disclosure, as shown in Figure 7 , the method may include the following steps S701 to S705.
  • IA Intelligent Automation
  • RPA Robotic Process Automation
  • AI Artificial Intelligence
  • Step S701 Identify the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current operating status of each RPA robot.
  • Step S702 Update the monitoring card corresponding to each RPA robot in the RPA monitoring interface according to the current running status of each RPA robot.
  • Step S703 In response to the second preset control being triggered in the RPA monitoring interface, obtain the target search term entered in the second preset control.
  • the second preset control may be a control for filtering RPA robots by RPA robot name.
  • the user can enter a search term in the input box corresponding to the second preset control, for example, the name of the RPA robot to be searched, and then click the second preset control, for example, click the search in Figure 3 icon button, the console can determine that the second preset control is triggered, and obtain the target search term in the input box corresponding to the second preset control.
  • a search term in the input box corresponding to the second preset control for example, the name of the RPA robot to be searched
  • click the second preset control for example, click the search in Figure 3 icon button
  • Step S704 Determine the second RPA robot matching the target search term.
  • the console can calculate the distance between the vector corresponding to the target search term and the vectors corresponding to the names of all RPA robots in the console, and determine the corresponding matching degree based on the distance.
  • the target search term matches a certain
  • the RPA robot name matching degree is greater than the threshold, it means that the RPA robot corresponding to the RPA robot name may be the RPA robot searched by the user, and the RPA robot can be determined to be the second RPA robot.
  • Step S705 Display the monitoring card corresponding to the second RPA robot in the RPA monitoring interface.
  • the console can only display the RPA robot corresponding to the second RPA robot in the RPA monitoring interface. Monitoring cards allow users to quickly view the RPA robot in the running status corresponding to the target search term.
  • the current data information obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console is identified to determine the current status of each RPA robot.
  • the monitoring card corresponding to each RPA robot in the RPA monitoring interface can be updated according to the current running status of each RPA robot.
  • obtain the second preset control in the RPA monitoring interface is triggered, obtain the second preset control Enter the target search term and determine the second RPA robot that matches the target search term, which can then be used in the RPA monitoring community
  • the monitoring card corresponding to the second RPA robot is displayed in the screen. Therefore, through the VNC service, the operating data information of the RPA robot is obtained, thereby realizing the monitoring of the RPA robot and improving the efficiency of RPA robot operation and maintenance.
  • FIG 8 is a flow chart of an intelligent automation (Intelligent Automation, IA) robot monitoring method based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) according to an embodiment of the present disclosure, as shown in Figure 8 , the method may include the following steps S801 to S803.
  • IA Intelligent Automation
  • RPA Robotic Process Automation
  • AI Artificial Intelligence
  • Step S801 Identify the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current operating status of each RPA robot.
  • Step S802 Update the monitoring card corresponding to each RPA robot in the RPA monitoring interface according to the current operating status of each RPA robot.
  • step S801 to step S802 please refer to the detailed description of any embodiment of the present disclosure, and will not be described again here.
  • Step S803 In response to the monitoring card corresponding to any RPA robot being triggered, display the operating data of any RPA robot and/or the first attribute information of any RPA robot on the display interface.
  • the first attribute information may include at least one of the following: task name, task number, start running time and other information running in any RPA robot, and this disclosure does not limit this.
  • the operating data may include information such as real-time operating pictures, and this disclosure does not limit this.
  • the console can display the operation data and/or corresponding to the RPA robot in the display interface. First attribute information.
  • the real-time running screen and/or the first attribute information of the RPA robot can be displayed on the display interface.
  • the real-time running screen of the RPA robot can be displayed in the real-time monitoring window in the display interface.
  • the list of tasks that the RPA robot is running is displayed, and The list of tasks to be run, etc., displays information such as the RPA robot name Worker1, the Internet Protocol (IP) corresponding to the RPA robot, and other information in the bottom pane.
  • the running task list may include first attribute information such as task number and task name corresponding to each running task.
  • the console in response to the view details control in the operation bar corresponding to each running task being triggered, can display the task log and other information corresponding to each running task in the display interface.
  • the historical operating data and/or first attribute information of the RPA robot may be displayed on the display interface.
  • the historical running data may include at least one of the following: historical screen recording data, historical running results, historical running task names, and historical running time.
  • the user since the RPA robot is in an offline state, the user pays more attention to the historical operation data of the RPA robot. Therefore, the historical operation data and/or the first attribute information of the RPA robot can be displayed on the display interface for the user to check the data. RPA robot historical operation data.
  • the console can display the RPA robot name Worker2, the IP corresponding to the RPA robot and other information in the bottom pane.
  • the RPA robot can be displayed in the right pane of the display interface.
  • Each historical running record includes the historical running time corresponding to the historical running tasks of the RPA robot, the name of the historical running tasks, the historical running results and other information.
  • the task name corresponding to the first historical running record is Test1
  • the historical running time is 2022-04-21 19:20:22
  • " ⁇ " indicates that the running result is successful
  • the corresponding " ⁇ " indicates the historical running task Test2
  • the running result is failure.
  • the console in response to the view control corresponding to a certain historical running record being triggered, as shown in Figure 10, in response to the user clicking the view control corresponding to the historical running record Test1, the console can display the detailed historical running data of the historical running task. Based on the detailed The historical running data contains historical screen recording files. In response to the viewing control corresponding to the historical screen recording data being triggered, the console can play the historical screen recording in the real-time monitoring window.
  • the real-time monitoring control in the display interface in response to the real-time monitoring control in the display interface being triggered, for example, when the user clicks on the "real-time monitoring" control in Figure 9, the real-time running screen and/or the first attribute information of the RPA robot is displayed in the display interface
  • the history record control in the display interface in response to the user clicking the "history record” control in Figure 9, the historical operating data and/or first attribute information of the RPA robot is displayed in the display interface.
  • A, B, C, D, E, F, etc. in the above-mentioned Figures 9 and 10 can represent different numbers or characters.
  • the styles of the schematic diagrams of the RPA monitoring interface in Figures 9 and 10 and the names of the controls in the figures are only schematic illustrations. This disclosure does not limit the names, positions, display styles, etc. of the controls in the RPA monitoring interface.
  • the current data information obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console is identified to determine the current status of each RPA robot.
  • the monitoring card corresponding to each RPA robot in the RPA monitoring interface can be updated according to the current running status of each RPA robot.
  • any RPA robot is displayed on the display interface.
  • the operating data and/or the first attribute information of any RPA robot Therefore, through the VNC service, the operating data information of the RPA robot is obtained, thereby realizing the monitoring of the RPA robot and improving the efficiency of RPA robot operation and maintenance.
  • Figure 11 is a flow chart of an intelligent automation (Intelligent Automation, IA) robot monitoring method based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) according to an embodiment of the present disclosure, as shown in Figure 11 , the method may include the following steps S1101 to S1104.
  • IA Intelligent Automation
  • RPA Robotic Process Automation
  • AI Artificial Intelligence
  • Step S1101 Identify the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current operating status of each RPA robot.
  • Step S1102 Update the monitoring card corresponding to each RPA robot in the RPA monitoring interface according to the current operating status of each RPA robot.
  • Step S1103 In response to the monitoring card corresponding to any RPA robot being triggered, display the operating data of any RPA robot and/or the first attribute information of any RPA robot on the display interface.
  • Step S1104 In response to the fourth preset control in the display interface being triggered, start a remote control connection between the VNC server associated with any RPA robot.
  • the fourth preset control may be a control used to control entering the remote control mode.
  • the initial state of the remote control function is a disabled state.
  • the console can enter the remote control mode, where remote control In this mode, users can remotely control the RPA robot.
  • the console can display the hidden operation menu.
  • the console can hide the operation menu.
  • the operation menu may include controls for entering the remote control mode, controls for starting the analog input controls, controls for controlling the full-screen display of the running monitoring window, etc., and this disclosure does not limit this.
  • the console can initiate a remote control connection between the VNC server associated with the RPA robot, allowing the user to remotely control the RPA robot.
  • the console in response to the fifth preset control in the display interface being triggered, such as clicking the "virtual keyboard” control in Figure 9, the console can display a virtual input control on the display interface for the user to use the virtual input control Enter the corresponding control command of the RPA robot, such as each virtual input control shown in Figure 12.
  • the fifth preset control can be a control used to control the startup of the simulated input control.
  • the virtual input control can include the Ctrl key, the Alt key, the Windows key, the Tab key, the Esc key, the Ctrl+Alt+Del key combination, etc.
  • Each virtual input control The initial state of the input control and the fifth preset control is unselected, and when clicked, they become selected.
  • the console can monitor the objects that monitor the RPA robot.
  • the console can display the RPA currently being monitored on the display interface.
  • the sixth preset control may be a control used to view object information for monitoring the RPA robot.
  • the attribute information may include the name of the object, the IP corresponding to the object, and other information. This disclosure does not limit this.
  • the seventh preset control in response to the seventh preset control in the display interface being triggered, such as clicking "All "screen” control to display the real-time running picture in full screen in the display interface.
  • the seventh preset control may be a control used to control the full-screen display of the real-time running picture.
  • the current data information obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console is identified to determine the current status of each RPA robot.
  • the monitoring card corresponding to each RPA robot in the RPA monitoring interface can be updated according to the current running status of each RPA robot.
  • any RPA can be displayed on the display interface.
  • the robot's operating data and/or the first attribute information of any RPA robot in response to the fourth preset control in the display interface being triggered, can initiate a remote control connection between the VNC server associated with any RPA robot.
  • the RPA robot can be controlled through the VNC service, thereby improving the efficiency of RPA robot operation and maintenance.
  • embodiments of the present disclosure also propose an intelligent automation (Intelligent Automation, IA) robot monitoring device based on Robotic Process Automation (RPA) and Artificial Intelligence (Artificial Intelligence, AI).
  • Figure 13 is a schematic structural diagram of an intelligent automation (Intelligent Automation, IA) robot monitoring device based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) provided by an embodiment of the present disclosure.
  • the intelligent automation (Intelligent Automation, IA) robot monitoring device based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) includes: a determination module 1310 and an update module 1320.
  • the determination module 1310 identifies the data information currently obtained from each virtual network console VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current status of each RPA robot. operating status;
  • the update module 1320 is used to update the monitoring card corresponding to each RPA robot in the RPA monitoring interface according to the current operating status of each RPA robot.
  • the above-mentioned determination module 1310 is used to:
  • any VNC server In response to the natural language processing NLP result corresponding to the data information, any VNC server sends a screenshot of the current corresponding running screen of the associated RPA robot to determine that the associated RPA robot is currently in a running state; and/or,
  • the above-mentioned update module 1320 is used for:
  • the monitoring card corresponding to any RPA robot in the RPA monitoring interface is updated based on the current offline duration of any RPA robot.
  • it also includes:
  • a display module configured to display a candidate list associated with the first preset control in the RPA monitoring interface in response to the first preset control being triggered in the RPA monitoring interface;
  • An acquisition module configured to obtain the first RPA robot with the same operating status as indicated by any candidate in response to any candidate being selected in the candidate list;
  • the above display module is used to display the monitoring card corresponding to the first RPA robot in the RPA monitoring interface.
  • the above acquisition module is also used to:
  • the above-mentioned determination module 1310 is also used to determine the second RPA robot that matches the target search term
  • the above display module is also used to display the monitoring card corresponding to the second RPA robot in the RPA monitoring interface.
  • the above-mentioned determination module 1310 is used to:
  • the above-mentioned display module is also used for:
  • the operating data of any RPA robot and/or the first attribute information of any RPA robot is displayed on the display interface.
  • the above display module is used for:
  • the historical running data includes at least one of the following: historical screen recording data, historical running results, historical running task names, and historical running time.
  • it also includes:
  • a startup module configured to start a remote control connection between the VNC server associated with any RPA robot in response to the fourth preset control in the display interface being triggered;
  • the above-mentioned display module is also used to display virtual input controls on the display interface in response to the fifth preset control in the display interface being triggered; or,
  • the above-mentioned display module is also configured to display the number of objects currently monitoring any RPA robot and/or the attribute information of the objects on the display interface in response to the sixth preset control in the display interface being triggered.
  • the first attribute information includes at least one of the following: task name, task number, and start running time of any RPA robot.
  • the VNC server and the RPA robot associated with the VNC server are deployed independently.
  • the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console is identified to determine the current operation of each RPA robot.
  • the monitoring card corresponding to each RPA robot in the RPA monitoring interface can be updated based on the current running status of each RPA robot. Therefore, through the VNC service, the operating data information of the RPA robot is obtained, thereby realizing the monitoring of the RPA robot and improving the efficiency of RPA robot operation and maintenance.
  • Figure 14 shows a structural block diagram of a computer device according to an embodiment of the present disclosure.
  • the computer device includes: a memory 1410 and a processor 1420.
  • the memory 1410 stores a computer program that can run on the processor 1420.
  • the processor 1420 executes the computer program, the IA robot monitoring method based on RPA and AI in the above embodiment is implemented.
  • the number of memory 1410 and processor 1420 may be one or more.
  • the computer equipment also includes:
  • Communication interface 1430 is used to communicate with external devices and perform data interactive transmission.
  • the bus can be an Industry Standard Architecture (ISA) bus, a Peripheral Component Interconnect (PCI) bus or an Extended Industry Standard Architecture (EISA) bus, etc.
  • ISA Industry Standard Architecture
  • PCI Peripheral Component Interconnect
  • EISA Extended Industry Standard Architecture
  • the bus can be divided into address bus, data bus, control bus, etc. For ease of presentation, only one thick line is used in Figure 14, but it does not mean that there is only one bus or one type of bus.
  • the memory 1410, the processor 1420 and the communication interface 1430 being integrated on one chip, the memory 1410, the processor 1420 and the communication interface 1430 can communicate with each other through the internal interface.
  • Embodiments of the present disclosure provide a computer-readable storage medium, which stores a computer program. When the program is executed by a processor, the method provided in the embodiment of the present disclosure is implemented.
  • Embodiments of the present disclosure also provide a chip, which includes a processor for calling and The instructions stored in the memory are executed to cause the communication device equipped with the chip to execute the method provided by the embodiment of the present disclosure.
  • Embodiments of the present disclosure also provide a chip, including: an input interface, an output interface, a processor, and a memory.
  • the input interface, the output interface, the processor, and the memory are connected through an internal connection path.
  • the processor is used to execute the code in the memory. , when the code is executed, the processor is used to execute the method provided by the embodiment of the present disclosure.
  • An embodiment of the present disclosure also provides a computer program product, including a computer program that implements the method provided by the embodiment of the present disclosure when executed by a processor.
  • An embodiment of the present disclosure also provides a computer program.
  • the computer program includes a computer program code.
  • processor can be a central processing unit (CPU), or other general-purpose processor, digital signal processor (digital signal processing, DSP), application specific integrated circuit (application specific integrated circuit), ASIC), field programmable gate array (FPGA) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, etc.
  • a general-purpose processor can be a microprocessor or any conventional processor, etc. It is worth noting that the processor may be a processor that supports advanced RISC machines (ARM) architecture.
  • ARM advanced RISC machines
  • the above-mentioned memory may include read-only memory and random access memory, and may also include non-volatile random access memory.
  • the memory may be volatile memory or non-volatile memory, or may include both volatile and non-volatile memory.
  • non-volatile memory can include read-only memory (ROM), programmable ROM (PROM), erasable programmable read-only memory (erasable PROM, EPROM), electrically removable memory. Erase electrically programmable read-only memory (EPROM, EEPROM) or flash memory.
  • Volatile memory may include random access memory (RAM), which acts as an external cache. By way of illustration, but not limitation, many forms of RAM are available.
  • static random access memory static random access memory
  • dynamic random access memory dynamic random access memory
  • DRAM dynamic random access memory
  • SDRAM synchronous dynamic random access memory
  • double data rate synchronous dynamic random access Memory double data date SDRAM, DDR SDRAM
  • enhanced synchronous dynamic random access memory enhanced SDRAM, ESDRAM
  • synchronous link dynamic random access memory direct memory bus random access memory
  • direct rambus RAM direct rambus RAM
  • a computer program product includes one or more computer instructions.
  • Computer program instructions When computer program instructions are loaded and executed on a computer, processes or functions in accordance with the present disclosure are produced, in whole or in part.
  • the computer may be a general purpose computer, a special purpose computer, a computer network, or other programmable device.
  • Computer instructions may be stored in or transmitted from one computer-readable storage medium to another computer-readable storage medium.
  • references to the terms “one embodiment,” “some embodiments,” “an example,” “specific examples,” or “some examples” or the like means that specific features are described in connection with the embodiment or example.
  • structures, materials, or features are included in at least one embodiment or example of the present disclosure.
  • the specific features, structures, materials or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.
  • those skilled in the art may combine and combine different embodiments or examples and features of different embodiments or examples described in this specification unless they are inconsistent with each other.
  • first and second are used for descriptive purposes only and cannot be understood as indicating or implying relative importance or implicitly indicating the quantity of indicated technical features. Thus, features defined as “first” and “second” may explicitly or implicitly include at least one of these features.
  • “plurality” means two or more than two, unless otherwise expressly and specifically limited.
  • logic and/or steps represented in the flowcharts or otherwise described herein, for example, may be considered a sequenced list of executable instructions for implementing the logical functions, and may be embodied in any computer-readable medium, For use by, or in combination with, instruction execution systems, devices or devices (such as computer-based systems, systems including processors or other systems that can fetch instructions from and execute instructions from the instruction execution system, device or device) or equipment.
  • various parts of the present disclosure may be implemented in hardware, software, firmware, or combinations thereof.
  • various steps or methods may be implemented in software or firmware stored in a memory and executed by a suitable instruction execution system. All or part of the steps of the method in the above embodiment can be completed by instructing relevant hardware through a program.
  • the program can be stored in a computer-readable storage medium. When executed, the program includes one of the steps of the method embodiment or other steps. combination.
  • each functional unit in various embodiments of the present disclosure may be integrated into one processing module, each unit may exist physically alone, or two or more units may be integrated into one module.
  • the above integrated modules can be implemented in the form of hardware or software function modules. If the above integrated module is When the software function module is implemented and sold or used as an independent product, it can also be stored in a computer-readable storage medium.
  • the storage medium can be a read-only memory, a magnetic disk or an optical disk, etc.

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Abstract

The present disclosure provides an IA robot monitoring method based on RPA and AI. The method comprises: recognizing data information currently obtained from each VNC server, and/or the connection state of an RPA robot associated with each VNC server and a console, so as to determine the current operating state of each RPA robot; and then, according to the current operating state of each RPA robot, updating a monitoring card corresponding to each RPA robot in an RPA monitoring interface. Thus, the current operating state of the RPA robot is determined by means of recognition, and the RPA monitoring interface is automatically updated according to the current operating state of the RPA robot, so that IA robot monitoring is achieved, thereby improving the efficiency of operation and maintenance of the RPA robot.

Description

基于RPA和AI的IA机器人监控方法及装置IA robot monitoring method and device based on RPA and AI
相关申请的交叉引用Cross-references to related applications
本申请要求在2022年07月26日在中国提交的中国专利申请号2022108877779的优先权,其全部内容通过引用并入本文。This application claims priority to Chinese Patent Application No. 2022108877779 filed in China on July 26, 2022, the entire content of which is incorporated herein by reference.
技术领域Technical field
本公开涉及自动化技术领域,具体涉及一种基于RPA和AI的IA机器人监控方法及装置。The present disclosure relates to the field of automation technology, and specifically to an IA robot monitoring method and device based on RPA and AI.
背景技术Background technique
机器人流程自动化(Robotic Process Automation)简称RPA,是通过特定的“机器人软件”,模拟人在计算机上的操作,按规则自动执行流程任务。Robotic Process Automation, referred to as RPA, uses specific "robot software" to simulate human operations on a computer and automatically execute process tasks according to rules.
人工智能(Artificial Intelligence,AI)是研究、开发用于模拟、延伸和扩展人的智能的理论、方法、技术及应用系统的一门技术科学。Artificial Intelligence (AI) is a technical science that studies and develops theories, methods, technologies and application systems for simulating, extending and expanding human intelligence.
智能自动化(Intelligent Automation,IA)是一系列从机器人流程自动化到人工智能的技术总称,将RPA与光学字符识别(Optical Character Recognition,OCR)、智能字符识别(Intelligent Character Recognition,ICR)、流程挖掘(Process Mining)、深度学习(Deep Learning,DL)、机器学习(Machine Learning,ML)、自然语言处理(Natural Language Processing,NLP)、语音识别(Automatic Speech Recognition,ASR)、语音合成(Text To Speech,TTS)、计算机视觉(Computer Vision,CV)等多种AI技术相结合,以创建能够思考、学习及自适应的端到端的业务流程,涵盖从流程发现、流程自动化,到通过自动而持续的数据收集、理解数据的含义,使用数据来管理和优化业务流程的整个历程。Intelligent Automation (IA) is a general term for a series of technologies from robotic process automation to artificial intelligence. It combines RPA with Optical Character Recognition (OCR), Intelligent Character Recognition (ICR), process mining ( Process Mining), Deep Learning (Deep Learning, DL), Machine Learning (ML), Natural Language Processing (NLP), Speech Recognition (Automatic Speech Recognition, ASR), Speech Synthesis (Text To Speech, TTS), Computer Vision (CV) and other AI technologies are combined to create end-to-end business processes that can think, learn and adapt, covering process discovery, process automation, and automatic and continuous data collection Collect and understand the meaning of data, and use data to manage and optimize the entire process of business processes.
随着自动化技术的不断发展,RPA机器人在企业内越来越多的应用,随之而来的对于机器人管控的难度越来越大。由于RPA机器人可能部署在在企业内的各个地区、各个办公室,运维人员无法统一对RPA机器人的运行状态进行监控,导致无法及时发现RPA机器人可能出现的故障,运维效率较低。With the continuous development of automation technology, RPA robots are increasingly used in enterprises, which makes it increasingly difficult to control robots. Since RPA robots may be deployed in various regions and offices within the enterprise, operation and maintenance personnel cannot uniformly monitor the operating status of the RPA robots, resulting in the inability to detect possible failures of the RPA robots in a timely manner and low operation and maintenance efficiency.
发明内容Contents of the invention
本公开实施例提供一种基于RPA和AI的IA机器人监控方法,技术方案如下:The embodiment of this disclosure provides an IA robot monitoring method based on RPA and AI. The technical solution is as follows:
本公开第一方面实施例提供了一种基于RPA和AI的IA机器人监控方法,包括: The first embodiment of the present disclosure provides an IA robot monitoring method based on RPA and AI, including:
对当前从每个虚拟网络控制台VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态;Identify the data information currently obtained from each virtual network console VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current running status of each RPA robot;
根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片。According to the current running status of each RPA robot, the monitoring card corresponding to each RPA robot in the RPA monitoring interface is updated.
在一种实施方式中,对当前从每个虚拟网络控制台VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态,包括:In one implementation, the data information currently obtained from each virtual network console VNC server and/or the connection status of the RPA robot associated with each VNC server and the console is identified to determine each The current operating status of the RPA robot, including:
响应于数据信息对应的自然语言处理NLP结果指示任一VNC服务端发送的关联的RPA机器人当前对应的运行画面截图,确定关联的RPA机器人当前处于运行状态;和/或,In response to the natural language processing NLP result corresponding to the data information, any VNC server sends a screenshot of the current corresponding running screen of the associated RPA robot to determine that the associated RPA robot is currently in a running state; and/or,
响应于任一VNC服务端关联的RPA机器人与控制台的连接状态对应的NLP结果指示连接断开,确定任一VNC服务端关联的RPA机器人处于离线状态。In response to the NLP result corresponding to the connection status between the RPA robot associated with any VNC server and the console indicating that the connection is disconnected, it is determined that the RPA robot associated with any VNC server is in an offline state.
在一种实施方式中,根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片,包括:In one implementation, the monitoring card corresponding to each RPA robot in the RPA monitoring interface is updated according to the current operating status of each RPA robot, including:
响应于任一RPA机器人处于运行状态,利用任一RPA机器人当前对应的运行画面截图,更新RPA监控界面中任一RPA机器人对应的监控卡片;和/或,In response to any RPA robot being in a running state, use the current corresponding screenshot of the running screen of any RPA robot to update the monitoring card corresponding to any RPA robot in the RPA monitoring interface; and/or,
响应于任一RPA机器人处于运行超时状态,基于任一RPA机器人当前的运行超时时长,更新RPA监控界面中任一RPA机器人对应的监控卡片;和/或,In response to any RPA robot being in a running timeout state, update the monitoring card corresponding to any RPA robot in the RPA monitoring interface based on the current running timeout duration of any RPA robot; and/or,
响应于任一RPA机器人处于离线状态,基于任一RPA机器人当前的已离线时长,更新RPA监控界面中任一RPA机器人对应的监控卡片。In response to any RPA robot being offline, the monitoring card corresponding to any RPA robot in the RPA monitoring interface is updated based on the current offline duration of any RPA robot.
在一种实施方式中,所述方法还包括:In one embodiment, the method further includes:
响应于RPA监控界面中第一预设控件被触发,在RPA监控界面中显示第一预设控件关联的候选项列表;In response to the first preset control being triggered in the RPA monitoring interface, a candidate list associated with the first preset control is displayed in the RPA monitoring interface;
响应于候选项列表中任一候选项被选中,获取与任一候选项指示的运行状态相同的第一RPA机器人;In response to any candidate item in the candidate list being selected, obtain the first RPA robot with the same running status as indicated by any candidate item;
在RPA监控界面中显示第一RPA机器人对应的监控卡片。The monitoring card corresponding to the first RPA robot is displayed in the RPA monitoring interface.
在一种实施方式中,所述方法还包括:In one embodiment, the method further includes:
响应于RPA监控界面中第二预设控件被触发,获取第二预设控件中输入的目标搜索词;In response to the second preset control in the RPA monitoring interface being triggered, obtain the target search term entered in the second preset control;
确定与目标搜索词匹配的第二RPA机器人;Determine the second RPA robot that matches the target search term;
在RPA监控界面中显示第二RPA机器人对应的监控卡片。Display the monitoring card corresponding to the second RPA robot in the RPA monitoring interface.
在一种实施方式中,根据当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态,确定每个VNC服务端对应的每个RPA机器人当前的运行状态,包括: In one implementation, each VNC server corresponding to each VNC server is determined based on the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console. The current operating status of the RPA robot, including:
响应于RPA监控界面中的第三预设控件被触发,根据当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态,确定每个VNC服务端对应的每个RPA机器人当前的运行状态。In response to the third preset control in the RPA monitoring interface being triggered, based on the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console, determine each The current running status of each RPA robot corresponding to each VNC server.
在一种实施方式中,在更新RPA监控界面中每个RPA机器人对应的监控卡片之后,还包括:In one implementation, after updating the monitoring card corresponding to each RPA robot in the RPA monitoring interface, it also includes:
响应于任一RPA机器人对应的监控卡片被触发,在显示界面显示任一RPA机器人的运行数据和/或任一RPA机器人的第一属性信息。In response to the monitoring card corresponding to any RPA robot being triggered, the operating data of any RPA robot and/or the first attribute information of any RPA robot is displayed on the display interface.
在一种实施方式中,在显示界面显示任一RPA机器人的运行数据和/或任一RPA机器人的第一属性信息,包括:In one implementation, the operation data of any RPA robot and/or the first attribute information of any RPA robot are displayed on the display interface, including:
响应于任一RPA机器人处于运行状态,在显示界面显示任一RPA机器人的实时运行画面和/或第一属性信息;或者,In response to any RPA robot being in a running state, display the real-time running screen and/or first attribute information of any RPA robot on the display interface; or,
响应于任一RPA机器人处于离线状态,在显示界面显示任一RPA机器人的历史运行数据和/或第一属性信息。In response to any RPA robot being offline, historical operating data and/or first attribute information of any RPA robot is displayed on the display interface.
在一种实施方式中,历史运行数据,包括以下至少一项:历史录屏数据,历史运行结果,历史运行任务名称,历史运行时间。In one implementation, the historical running data includes at least one of the following: historical screen recording data, historical running results, historical running task names, and historical running time.
在一种实施方式中,在在显示界面显示任一RPA机器人的运行数据和/或任一RPA机器人的属性信息之后,还包括:In one embodiment, after displaying the operation data of any RPA robot and/or the attribute information of any RPA robot on the display interface, it also includes:
响应于显示界面中的第四预设控件被触发,启动与任一RPA机器人关联的VNC服务端间的远程控制连接;或者,In response to the fourth preset control in the display interface being triggered, start a remote control connection between the VNC server associated with any RPA robot; or,
响应于显示界面中的第五预设控件被触发,在显示界面显示虚拟输入控件;或者,In response to the fifth preset control in the display interface being triggered, display the virtual input control on the display interface; or,
响应于显示界面中的第六预设控件被触发,在显示界面显示当前监控任一RPA机器人的对象的数量和/或对象的属性信息。In response to the sixth preset control in the display interface being triggered, the number of objects currently monitoring any RPA robot and/or the attribute information of the objects are displayed on the display interface.
在一种实施方式中,第一属性信息,包括以下至少一项:任一RPA机器人中运行的任务名称,任务编号,开始运行时间。In one implementation, the first attribute information includes at least one of the following: task name, task number, and start running time of any RPA robot.
在一种实施方式中,VNC服务端与VNC服务端关联的RPA机器人独立部署。In one implementation, the VNC server and the RPA robot associated with the VNC server are deployed independently.
本公开第二方面实施例提供了一种基于RPA和AI的IA机器人监控装置,包括:The second embodiment of the present disclosure provides an IA robot monitoring device based on RPA and AI, including:
确定模块,对当前从每个虚拟网络控制台VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态;The determination module identifies the data information currently obtained from each virtual network console VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current status of each RPA robot. Operating status;
更新模块,用于根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片。The update module is used to update the monitoring card corresponding to each RPA robot in the RPA monitoring interface based on the current running status of each RPA robot.
在一种实施方式中,上述确定模块,用于: In one implementation, the above determination module is used to:
响应于数据信息对应的自然语言处理NLP结果指示任一VNC服务端发送的关联的RPA机器人当前对应的运行画面截图,确定关联的RPA机器人当前处于运行状态;和/或,In response to the natural language processing NLP result corresponding to the data information, any VNC server sends a screenshot of the current corresponding running screen of the associated RPA robot to determine that the associated RPA robot is currently in a running state; and/or,
响应于任一VNC服务端关联的RPA机器人与控制台的连接状态对应的NLP结果指示连接断开,确定任一VNC服务端关联的RPA机器人处于离线状态。In response to the NLP result corresponding to the connection status between the RPA robot associated with any VNC server and the console indicating that the connection is disconnected, it is determined that the RPA robot associated with any VNC server is in an offline state.
在一种实施方式中,上述更新模块,用于:In one implementation, the above update module is used for:
响应于任一RPA机器人处于运行状态,利用任一RPA机器人当前对应的运行画面截图,更新RPA监控界面中任一RPA机器人对应的监控卡片;和/或,In response to any RPA robot being in a running state, use the current corresponding screenshot of the running screen of any RPA robot to update the monitoring card corresponding to any RPA robot in the RPA monitoring interface; and/or,
响应于任一RPA机器人处于运行超时状态,基于任一RPA机器人当前的运行超时时长,更新RPA监控界面中任一RPA机器人对应的监控卡片;和/或,In response to any RPA robot being in a running timeout state, update the monitoring card corresponding to any RPA robot in the RPA monitoring interface based on the current running timeout duration of any RPA robot; and/or,
响应于任一RPA机器人处于离线状态,基于任一RPA机器人当前的已离线时长,更新RPA监控界面中任一RPA机器人对应的监控卡片。In response to any RPA robot being offline, the monitoring card corresponding to any RPA robot in the RPA monitoring interface is updated based on the current offline duration of any RPA robot.
在一种实施方式中,所述装置还包括:In one embodiment, the device further includes:
显示模块,用于响应于RPA监控界面中第一预设控件被触发,在RPA监控界面中显示第一预设控件关联的候选项列表;A display module, configured to display a candidate list associated with the first preset control in the RPA monitoring interface in response to the first preset control being triggered in the RPA monitoring interface;
获取模块,用于响应于候选项列表中任一候选项被选中,获取与任一候选项指示的运行状态相同的第一RPA机器人;An acquisition module, configured to obtain the first RPA robot with the same operating status as indicated by any candidate in response to any candidate being selected in the candidate list;
上述显示模块,用于在RPA监控界面中显示第一RPA机器人对应的监控卡片。The above display module is used to display the monitoring card corresponding to the first RPA robot in the RPA monitoring interface.
在一种实施方式中,上述获取模块,还用于:In one implementation, the above acquisition module is also used to:
响应于RPA监控界面中第二预设控件被触发,获取第二预设控件中输入的目标搜索词;In response to the second preset control in the RPA monitoring interface being triggered, obtain the target search term entered in the second preset control;
上述确定模块,还用于确定与目标搜索词匹配的第二RPA机器人;The above-mentioned determination module is also used to determine the second RPA robot that matches the target search term;
上述显示模块,还用于在RPA监控界面中显示第二RPA机器人对应的监控卡片。The above display module is also used to display the monitoring card corresponding to the second RPA robot in the RPA monitoring interface.
在一种实施方式中,上述确定模块,用于:In one implementation, the above determination module is used to:
响应于RPA监控界面中的第三预设控件被触发,根据当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态,确定每个VNC服务端对应的每个RPA机器人当前的运行状态。In response to the third preset control in the RPA monitoring interface being triggered, based on the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console, determine each The current running status of each RPA robot corresponding to each VNC server.
在一种实施方式中,上述显示模块,还用于:In one implementation, the above-mentioned display module is also used for:
响应于任一RPA机器人对应的监控卡片被触发,在显示界面显示任一RPA机器人的运行数据和/或任一RPA机器人的第一属性信息。In response to the monitoring card corresponding to any RPA robot being triggered, the operating data of any RPA robot and/or the first attribute information of any RPA robot is displayed on the display interface.
在一种实施方式中,上述显示模块,用于:In one implementation, the above display module is used for:
响应于任一RPA机器人处于运行状态,在显示界面显示任一RPA机器人的实时运行画面和/或第一属性信息;或者, In response to any RPA robot being in a running state, display the real-time running screen and/or first attribute information of any RPA robot on the display interface; or,
响应于任一RPA机器人处于离线状态,在显示界面显示任一RPA机器人的历史运行数据和/或第一属性信息。In response to any RPA robot being offline, historical operating data and/or first attribute information of any RPA robot is displayed on the display interface.
在一种实施方式中,历史运行数据,包括以下至少一项:历史录屏数据,历史运行结果,历史运行任务名称,历史运行时间。In one implementation, the historical running data includes at least one of the following: historical screen recording data, historical running results, historical running task names, and historical running time.
在一种实施方式中,所述装置还包括:In one embodiment, the device further includes:
启动模块,用于响应于显示界面中的第四预设控件被触发,启动与任一RPA机器人关联的VNC服务端间的远程控制连接;或者,A startup module, configured to start a remote control connection between the VNC server associated with any RPA robot in response to the fourth preset control in the display interface being triggered; or,
上述显示模块,还用于响应于显示界面中的第五预设控件被触发,在显示界面显示虚拟输入控件;或者,The above-mentioned display module is also used to display virtual input controls on the display interface in response to the fifth preset control in the display interface being triggered; or,
上述显示模块,还用于响应于显示界面中的第六预设控件被触发,在显示界面显示当前监控任一RPA机器人的对象的数量和/或对象的属性信息。The above-mentioned display module is also configured to display the number of objects currently monitoring any RPA robot and/or the attribute information of the objects on the display interface in response to the sixth preset control in the display interface being triggered.
在一种实施方式中,第一属性信息,包括以下至少一项:任一RPA机器人中运行的任务名称,任务编号,开始运行时间。In one implementation, the first attribute information includes at least one of the following: task name, task number, and start running time of any RPA robot.
在一种实施方式中,VNC服务端与VNC服务端关联的RPA机器人独立部署。In one implementation, the VNC server and the RPA robot associated with the VNC server are deployed independently.
本公开第三方面实施例提供了一种基于RPA和AI的IA机器人监控装置,该装置包括:存储器和处理器。其中,该存储器和该处理器通过内部连接通路互相通信,该存储器用于存储指令,该处理器用于执行该存储器存储的指令,并且当该处理器执行该存储器存储的指令时,使得该处理器执行本公开上述第一方面实施例所述的方法。The third embodiment of the present disclosure provides an IA robot monitoring device based on RPA and AI. The device includes: a memory and a processor. Wherein, the memory and the processor communicate with each other through an internal connection path, the memory is used to store instructions, the processor is used to execute the instructions stored in the memory, and when the processor executes the instructions stored in the memory, the processor The method described in the above-mentioned embodiment of the first aspect of the present disclosure is executed.
本公开第四方面实施例提供了一种计算机可读存储介质,计算机可读存储介质存储计算机程序,当计算机程序在计算机上运行时,本公开上述第一方面实施例所述的方法被执行。The fourth embodiment of the present disclosure provides a computer-readable storage medium. The computer-readable storage medium stores a computer program. When the computer program is run on a computer, the method described in the first embodiment of the present disclosure is executed.
本公开第五方面实施例提供了一种计算机程序产品,包括计算机程序,所述计算机程序在被处理器执行时实现本公开上述第一方面实施例所述的方法。The fifth embodiment of the present disclosure provides a computer program product, which includes a computer program. When executed by a processor, the computer program implements the method described in the first embodiment of the disclosure.
本公开第六方面实施例提供了一种计算机程序,所述计算机程序包括计算机程序代码,当所述计算机程序代码在计算机上运行时,使得计算机执行本公开上述第一方面实施例所述的方法。A sixth embodiment of the present disclosure provides a computer program. The computer program includes computer program code. When the computer program code is run on a computer, it causes the computer to execute the method described in the first embodiment of the present disclosure. .
上述技术方案中的优点或有益效果至少包括:对当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态后,可以根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片。由此,通过识别确定RPA机器人当前的运行状态,并根据RPA机器人当前的运行状态自动更新RPA监控界面,从而实现了IA的对机器人监控,提高了对RPA机器人运维的效率。 The advantages or beneficial effects of the above technical solution include at least: identifying the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine each After checking the current running status of each RPA robot, you can update the monitoring card corresponding to each RPA robot in the RPA monitoring interface based on the current running status of each RPA robot. As a result, by identifying and determining the current operating status of the RPA robot, and automatically updating the RPA monitoring interface based on the current operating status of the RPA robot, IA's monitoring of the robot is realized and the efficiency of RPA robot operation and maintenance is improved.
上述概述仅仅是为了说明书的目的,并不意图以任何方式进行限制。除上述描述的示意性的方面、实施方式和特征之外,通过参考附图和以下的详细描述,本公开进一步的方面、实施方式和特征将会是容易明白的。The above summary is for illustration purposes only and is not intended to be limiting in any way. In addition to the illustrative aspects, embodiments and features described above, further aspects, embodiments and features of the present disclosure will be readily apparent by reference to the drawings and the following detailed description.
附图说明Description of drawings
在附图中,除非另外规定,否则贯穿多个附图相同的附图标记表示相同或相似的部件或元素。这些附图不一定是按照比例绘制的。应该理解,这些附图仅描绘了根据本公开的一些实施方式,而不应将其视为是对本公开范围的限制。In the drawings, unless otherwise specified, the same reference numbers refer to the same or similar parts or elements throughout the several figures. The drawings are not necessarily to scale. It should be understood that these drawings depict only some embodiments in accordance with the disclosure and are not to be considered limiting of the scope of the disclosure.
图1为本公开实施例提供的一种基于RPA和AI的IA机器人监控方法的流程示意图;Figure 1 is a schematic flow chart of an IA robot monitoring method based on RPA and AI provided by an embodiment of the present disclosure;
图2为本公开实施例提供的一种VNC集成示意图;Figure 2 is a schematic diagram of VNC integration provided by an embodiment of the present disclosure;
图3为本公开实施例提供的一种RPA监控界面的示意图;Figure 3 is a schematic diagram of an RPA monitoring interface provided by an embodiment of the present disclosure;
图4为本公开实施例提供的另一种基于RPA和AI的IA机器人监控方法的流程示意图;Figure 4 is a schematic flow chart of another IA robot monitoring method based on RPA and AI provided by an embodiment of the present disclosure;
图5为本公开实施例提供的另一种基于RPA和AI的IA机器人监控方法的流程示意图;Figure 5 is a schematic flow chart of another IA robot monitoring method based on RPA and AI provided by an embodiment of the present disclosure;
图6为本公开实施例提供的另一种基于RPA和AI的IA机器人监控方法的流程示意图;Figure 6 is a schematic flow chart of another IA robot monitoring method based on RPA and AI provided by an embodiment of the present disclosure;
图7为本公开实施例提供的另一种基于RPA和AI的IA机器人监控方法的流程示意图;Figure 7 is a schematic flow chart of another IA robot monitoring method based on RPA and AI provided by an embodiment of the present disclosure;
图8为本公开实施例提供的另一种基于RPA和AI的IA机器人监控方法的流程示意图;Figure 8 is a schematic flow chart of another IA robot monitoring method based on RPA and AI provided by an embodiment of the present disclosure;
图9为本公开实施例提供的一种RPA监控界面的示意图;Figure 9 is a schematic diagram of an RPA monitoring interface provided by an embodiment of the present disclosure;
图10为本公开实施例提供的一种RPA监控界面的示意图;Figure 10 is a schematic diagram of an RPA monitoring interface provided by an embodiment of the present disclosure;
图11为本公开实施例提供的另一种基于RPA和AI的IA机器人监控方法的流程示意图;Figure 11 is a schematic flow chart of another IA robot monitoring method based on RPA and AI provided by an embodiment of the present disclosure;
图12为本公开实施例提供的另一种RPA监控界面的示意图;Figure 12 is a schematic diagram of another RPA monitoring interface provided by an embodiment of the present disclosure;
图13为本公开实施例提供的一种基于RPA和AI的IA机器人监控装置的结构示意图;Figure 13 is a schematic structural diagram of an IA robot monitoring device based on RPA and AI provided by an embodiment of the present disclosure;
图14为本公开实施例提供的一种基于RPA和AI的IA机器人监控方法的计算机设备的框图。Figure 14 is a block diagram of a computer device of an IA robot monitoring method based on RPA and AI provided by an embodiment of the present disclosure.
具体实施方式Detailed ways
下面详细描述本公开的实施例,所述实施例的示例在附图中示出,其中自始至终相同或类似的标号表示相同或类似的元件或具有相同或类似功能的元件。下面通过参考附图描述的实施例是示例性的,仅用于解释本公开,而不能理解为对本公开的限制。Embodiments of the present disclosure are described in detail below, examples of which are illustrated in the accompanying drawings, wherein the same or similar reference numerals throughout represent the same or similar elements or elements having the same or similar functions. The embodiments described below with reference to the drawings are exemplary and are only used to explain the present disclosure and are not to be construed as limitations of the present disclosure.
在本公开的描述中,术语“多个”指两个或两个以上。In the description of the present disclosure, the term "plurality" means two or more.
在本公开的描述中,术语“RPA机器人”为任一可以调用RPA程序,以实现对应服务或功能的机器人。 In the description of this disclosure, the term "RPA robot" refers to any robot that can call an RPA program to implement corresponding services or functions.
在本公开的描述中,术语“控制台”是一款B/S架构的服务器产品,主要用于管理企业内的所有自动化流程,将流程远程分配给企业内的各个机器人运行。In the description of this disclosure, the term "console" is a server product with a B/S architecture, which is mainly used to manage all automated processes in the enterprise and remotely allocate the processes to various robots in the enterprise.
在本公开的描述中,术语“数据信息”是数据信息可以包括RPA机器人对应的运行画面截图等运行数据信息。In the description of this disclosure, the term "data information" means that data information may include running data information such as screenshots of the running screen corresponding to the RPA robot.
在本公开的描述中,术语“运行状态”是RPA机器人运行的工作状况,可以包括离线状态、在线状态、未激活状态等。In the description of this disclosure, the term "running state" refers to the working state of the RPA robot operation, which may include offline state, online state, inactive state, etc.
在本公开的描述中,术语“监控卡片”是用于展示各RPA机器人的数据信息的模块。In the description of this disclosure, the term "monitoring card" is a module used to display data information of each RPA robot.
在本公开的描述中,术语“运行画面”是RPA机器人运行时,在所在设备的桌面中显示的画面。In the description of this disclosure, the term "running screen" refers to the screen displayed on the desktop of the device when the RPA robot is running.
在本公开的描述中,术语“第一预设控件”是通过运行状态筛选RPA机器人的控件。In the description of the present disclosure, the term "first preset control" is a control that filters RPA robots by running status.
在本公开的描述中,术语“候选项列表”是包含RPA机器人所有的运行状态的列表。In the description of the present disclosure, the term "candidate list" is a list containing all operating states of the RPA robot.
在本公开的描述中,术语“第二预设控件”是为通过RPA机器人名称筛选RPA机器人的控件。In the description of the present disclosure, the term "second preset control" is a control for filtering RPA robots by RPA robot names.
在本公开的描述中,术语“目标搜索词”是控制台获取的第二预设控件对应的输入框中的搜索词。In the description of the present disclosure, the term "target search term" is the search term in the input box corresponding to the second preset control obtained by the console.
在本公开的描述中,术语“第三预设控件”是用于刷新监控卡片的控件。In the description of the present disclosure, the term "third preset control" is a control used to refresh the monitoring card.
在本公开的描述中,术语“第一属性信息”是RPA机器人的性质信息,可以包括以下至少一项:任一RPA机器人中运行的任务名称,任务编号,开始运行时间等信息。In the description of this disclosure, the term "first attribute information" is the property information of the RPA robot, which can include at least one of the following: the task name, task number, start running time and other information running in any RPA robot.
在本公开的描述中,术语“第四预设控件”是为用于控制进入远程控制模式的控件。In the description of the present disclosure, the term "fourth preset control" is a control used to control entering the remote control mode.
在本公开的描述中,术语“第五预设控件”是用于控制启动模拟输入控件的控件。In the description of the present disclosure, the term "fifth preset control" is a control used to control activation of the analog input control.
在本公开的描述中,术语“第六预设控件”是用于查看监控RPA机器人的对象信息的控件。In the description of the present disclosure, the term "sixth preset control" is a control used to view object information that monitors the RPA robot.
在本公开的描述中,术语“对象的属性信息”是用于确定监控RPA机器人的对象的信息,可以包括对象的名称、对象对应的IP等信息。In the description of this disclosure, the term "property information of an object" is information used to determine the object for monitoring the RPA robot, and may include the name of the object, the IP corresponding to the object, and other information.
在本公开的描述中,术语“虚拟输入控件”是用于实现虚拟键盘部分功能的控件。In the description of the present disclosure, the term "virtual input control" is a control used to implement part of the functions of the virtual keyboard.
在本公开的描述中,术语“第七预设控件”是用于控制全屏显示实时运行画面的控件。In the description of the present disclosure, the term "seventh preset control" is a control used to control the full-screen display of the real-time running picture.
参照下面的描述和附图,将清楚本公开的实施例的这些和其他方面。在这些描述和附图中,具体公开了本公开的实施例中的一些特定实施方式,来表示实施本公开的实施例的原理的一些方式,但是应当理解,本公开的实施例的范围不受此限制。相反,本公开的实施例包括落入所附加权利要求书的精神和内涵范围内的所有变化、修改和等同物。These and other aspects of embodiments of the present disclosure will become apparent with reference to the following description and accompanying drawings. In these descriptions and drawings, some specific implementations of the embodiments of the disclosure are specifically disclosed to represent some of the ways of implementing the principles of the embodiments of the disclosure, but it should be understood that the scope of the embodiments of the disclosure is not limited by this restriction. On the contrary, the disclosed embodiments include all changes, modifications and equivalents falling within the spirit and scope of the appended claims.
本公开实施例中,通过增加远程监控功能,使得用户能够远程查看RPA机器人环境,并远程控制RPA机器人,从而不再需要到RPA机器人所在地点对RPA机器人进行维护, 提高了维护RPA机器人的效率。In the embodiment of the present disclosure, by adding the remote monitoring function, the user can remotely view the RPA robot environment and remotely control the RPA robot, thereby no longer needing to go to the location of the RPA robot to maintain the RPA robot. Improved efficiency of maintaining RPA robots.
以下结合附图描述根据本公开实施例的基于机器人流程自动化(Robotic Process Automation,RPA)和人工智能(Artificial Intelligence,AI)的智能自动化(Intelligent Automation,IA)机器人监控方法及装置。The intelligent automation (Intelligent Automation, IA) robot monitoring method and device based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) according to embodiments of the present disclosure are described below with reference to the accompanying drawings.
图1是本公开一个实施例的基于机器人流程自动化(Robotic Process Automation,RPA)和人工智能(Artificial Intelligence,AI)的智能自动化(Intelligent Automation,IA)机器人监控方法的流程图,如图1所示,该方法可包括以下步骤S101至S102。Figure 1 is a flow chart of an intelligent automation (Intelligent Automation, IA) robot monitoring method based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) according to an embodiment of the present disclosure, as shown in Figure 1 , the method may include the following steps S101 to S102.
步骤S101:对当前从每个虚拟网络控制台VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态。Step S101: Identify the data information currently obtained from each virtual network console VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current status of each RPA robot. Operating status.
其中,数据信息可以包括RPA机器人对应的运行画面截图等运行数据信息,本公开对此不作限制。The data information may include operation data information such as screenshots of the operation screen corresponding to the RPA robot, and this disclosure does not limit this.
如图2所示,本公开实施例中,为了实现远程监控RPA机器人的功能,可以基于开源的虚拟网络控制台(Virtual Network Console,VNC)技术,在每个RPA机器人所在设备部署VNC的服务端,在控制台服务器中部署VNC的客户端,并将VNC服务嵌入到控制台服务中,控制台可以调用VNC客户端的接口,以从各VNC服务端获取对应RPA机器人的数据信息,从而实现在任何设备上通过浏览器进入控制台页面时,即可获取RPA机器人对应的数据信息,实现对RPA机器人进行监控。其中,RPA机器人所在设备部署的VNC服务端与RPA机器人相互独立部署,能够有效避免RPA机器人进程崩溃时对VNC服务进程的影响。As shown in Figure 2, in the embodiment of the present disclosure, in order to realize the function of remote monitoring of RPA robots, the VNC server can be deployed on the device where each RPA robot is located based on the open source Virtual Network Console (VNC) technology. , deploy the VNC client in the console server, and embed the VNC service into the console service. The console can call the interface of the VNC client to obtain the data information of the corresponding RPA robot from each VNC server, thereby realizing any When you enter the console page through a browser on the device, you can obtain the data information corresponding to the RPA robot to monitor the RPA robot. Among them, the VNC server deployed on the device where the RPA robot is located and the RPA robot are deployed independently of each other, which can effectively avoid the impact on the VNC service process when the RPA robot process crashes.
本公开实施例中,为了节省网络资源,在控制台和RPA机器人设备部署完成VNC服务后,每个VNC服务端可以按照预设的时间间隔,向VNC客户端发送其对应RPA机器人的数据信息,控制台可以对该数据信息进行识别,比如,对数据信息进行自然语言处理(Natural Language Processing,NLP)等,以获取该数据信息中的关键数据,并根据该关键数据确定每个RPA机器人当前的运行状态。其中,关键数据可以包括用于确定RPA机器人运行状态的标识信息等,本公开对此不作限制。In this disclosed embodiment, in order to save network resources, after the console and RPA robot equipment are deployed to complete the VNC service, each VNC server can send its corresponding RPA robot data information to the VNC client according to the preset time interval. The console can identify the data information, for example, perform natural language processing (NLP) on the data information to obtain the key data in the data information, and determine the current status of each RPA robot based on the key data. Operating status. Among them, the key data may include identification information used to determine the operating status of the RPA robot, etc., and this disclosure does not limit this.
或者,控制台可根据各RPA机器人发送的心跳信息,确定该各RPA机器人与控制台的连接状态,并根据连接状态,确定每个VNC服务端对应的每个RPA机器人当前的运行状态。比如,基于RPA机器人与控制台的连接状态为正常连接状态,确定该RPA机器人当前的运行状态为在线状态(即运行状态)。Alternatively, the console can determine the connection status of each RPA robot and the console based on the heartbeat information sent by each RPA robot, and determine the current running status of each RPA robot corresponding to each VNC server based on the connection status. For example, based on the fact that the connection status between the RPA robot and the console is a normal connection status, it is determined that the current running status of the RPA robot is online (i.e. running status).
步骤S102:根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片。 Step S102: Update the monitoring card corresponding to each RPA robot in the RPA monitoring interface according to the current operating status of each RPA robot.
本公开实施例中,不同的RPA机器人运行状态,对应的数据信息可能不同,从而在各RPA机器人对应的监控卡片中展示的信息可能不同,因此,可以根据每个RPA机器人当前的运行状态,对RPA监控界面中每个RPA机器人对应的监控卡片进行更新。其中,监控卡片可以用于展示各RPA机器人的数据信息。In the embodiment of the present disclosure, the corresponding data information may be different for different RPA robot operating states, so the information displayed in the monitoring card corresponding to each RPA robot may be different. Therefore, according to the current operating state of each RPA robot, the corresponding data information may be different. The monitoring card corresponding to each RPA robot in the RPA monitoring interface is updated. Among them, the monitoring card can be used to display the data information of each RPA robot.
如图3所示,各RPA机器人可以对应一个监控卡片,监控卡片中可以包含RPA机器人的名称、RPA机器人的运行状态信息(比如图3中,在线、离线、断开连接时间等)等,可以根据每个RPA机器人当前的运行状态,对RPA监控界面中每个RPA机器人对应的监控卡片进行更新,以实现远程监控各RPA机器人的功能。As shown in Figure 3, each RPA robot can correspond to a monitoring card. The monitoring card can contain the name of the RPA robot, the running status information of the RPA robot (such as online, offline, disconnection time, etc. in Figure 3), etc. According to the current running status of each RPA robot, the monitoring card corresponding to each RPA robot in the RPA monitoring interface is updated to realize the function of remote monitoring of each RPA robot.
需要说明的是,上述图3中的RPA监控界面的示意图的样式、及图中各控件的名称,仅是示意性说明,本公开对RPA监控界面中各控件的名称、位置及显示样式等不作限定。It should be noted that the style of the schematic diagram of the RPA monitoring interface in Figure 3 and the names of each control in the figure are only schematic explanations. This disclosure does not make any reference to the names, positions and display styles of each control in the RPA monitoring interface. limited.
本公开实施例中,控制台对当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态后,可以根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片。由此,通过识别确定RPA机器人当前的运行状态,并根据RPA机器人当前的运行状态自动更新RPA监控界面,从而实现了IA的对机器人监控,提高了对RPA机器人运维的效率。In the embodiment of the present disclosure, the console identifies the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current status of each RPA robot. After the running status of each RPA robot is determined, the monitoring card corresponding to each RPA robot in the RPA monitoring interface can be updated based on the current running status of each RPA robot. As a result, by identifying and determining the current operating status of the RPA robot, and automatically updating the RPA monitoring interface based on the current operating status of the RPA robot, IA's monitoring of the robot is realized and the efficiency of RPA robot operation and maintenance is improved.
图4是本公开一个实施例的基于机器人流程自动化(Robotic Process Automation,RPA)和人工智能(Artificial Intelligence,AI)的智能自动化(Intelligent Automation,IA)机器人监控方法的流程图,如图4所示,该方法可包括以下步骤S401至S402。Figure 4 is a flow chart of an intelligent automation (Intelligent Automation, IA) robot monitoring method based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) according to an embodiment of the present disclosure, as shown in Figure 4 , the method may include the following steps S401 to S402.
步骤S401:响应于数据信息对应的NLP结果指示任一VNC服务端发送的关联的RPA机器人当前对应的运行画面截图,确定关联的RPA机器人当前处于运行状态。Step S401: In response to the NLP result corresponding to the data information indicating that any VNC server sends a screenshot of the current corresponding running screen of the associated RPA robot, determine that the associated RPA robot is currently in a running state.
本公开实施例中,当RPA机器人运行时,会在RPA机器人所在设备的桌面中,显示运行画面,此时,VNC服务端向VNC客户端发送的数据信息中包含RPA机器人当前对应的运行画面截图,之后,控制台在获取到数据信息后,可以将该数据信息与预设的参考数据进行对比,确定该数据信息为RPA机器人当前对应的运行画面截图,即可确定该RPA机器人当前处于运行状态,也即在线状态。其中,参考数据可以为RPA机器人运行画面数据。In this disclosed embodiment, when the RPA robot is running, the running screen will be displayed on the desktop of the device where the RPA robot is located. At this time, the data information sent by the VNC server to the VNC client includes a screenshot of the current corresponding running screen of the RPA robot. , after that, after the console obtains the data information, it can compare the data information with the preset reference data to determine that the data information is a screenshot of the current corresponding running screen of the RPA robot, and then it can be determined that the RPA robot is currently in a running state. , that is, online status. Among them, the reference data can be RPA robot running screen data.
或者,控制台可以对数据信息进行NLP,以获取该数据信息中的关键数据,当关键数据中用于确定RPA机器人运行状态的标识信息为运行状态标识时,可以确定关联的RPA机器人当前处于运行状态。Alternatively, the console can perform NLP on the data information to obtain key data in the data information. When the identification information used to determine the running status of the RPA robot in the key data is a running status identification, it can be determined that the associated RPA robot is currently running. state.
在一些实施例中,在数据信息对应的NLP结果指示不为任一VNC服务端发送的关联的RPA机器人当前对应的运行画面截图,可以确定该RPA机器人当前处于空闲状态。In some embodiments, if the NLP result indication corresponding to the data information is not a screenshot of the current running screen corresponding to the associated RPA robot sent by any VNC server, it can be determined that the RPA robot is currently in an idle state.
在一些实施例中,RPA机器人在执行完任务后,可以向控制台发送任务执行结果,基 于控制台在预设时间内未接收到某一RPA机器人发送的运行结果数据,确定该RPA机器人处于运行超时状态。In some embodiments, after the RPA robot completes the task, it can send the task execution result to the console. If the console does not receive the operation result data sent by an RPA robot within the preset time, it is determined that the RPA robot is in a running timeout state.
在一些实施例中,基于任一VNC服务端关联的RPA机器人与控制台的连接状态对应的NLP结果指示连接断开,确定任一VNC服务端关联的RPA机器人处于离线状态。In some embodiments, based on the NLP result corresponding to the connection status of the RPA robot associated with any VNC server and the console indicating that the connection is disconnected, it is determined that the RPA robot associated with any VNC server is in an offline state.
本公开实施例中,RPA机器人启动后,可以以预设的时间间隔向控制台上报一次心跳信息,以指示RPA机器人是否在线,基于控制台在预设的时间段内未接收到RPA机器人发送的心跳信息,确定该RPA机器人与控制台的连接状态为断开连接,该RPA机器人即处于离线状态。In this disclosed embodiment, after the RPA robot is started, it can report heartbeat information to the console at a preset time interval to indicate whether the RPA robot is online. Based on the fact that the console does not receive the message sent by the RPA robot within the preset time period, Heartbeat information determines that the connection status between the RPA robot and the console is disconnected, and the RPA robot is offline.
在一些实施例中,基于任一VNC服务端关联的RPA机器人未被激活,确定任一VNC服务端关联的RPA机器人处于未激活状态。In some embodiments, based on the fact that the RPA robot associated with any VNC server is not activated, it is determined that the RPA robot associated with any VNC server is in an inactive state.
在一些实施例中,控制台可以在RPA监控界面中的第三预设控件被触发时,根据当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态,确定每个VNC服务端对应的每个RPA机器人当前的运行状态。其中,第三预设控件可以为用于刷新监控卡片的控件,响应于用户点击RPA监控界面中的第三预设控件,比如点击图3中“刷新”按钮,控制台确定第三预设控件被触发。In some embodiments, when the third preset control in the RPA monitoring interface is triggered, the console can use the data information currently obtained from each VNC server and/or the RPA robot associated with each VNC server. The connection status with the console determines the current running status of each RPA robot corresponding to each VNC server. Among them, the third preset control can be a control used to refresh the monitoring card. In response to the user clicking the third preset control in the RPA monitoring interface, such as clicking the "Refresh" button in Figure 3, the console determines the third preset control. is triggered.
步骤S402:根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片。Step S402: Update the monitoring card corresponding to each RPA robot in the RPA monitoring interface according to the current operating status of each RPA robot.
本公开实施例中,步骤S402的具体实现过程,可参见本公开任一实施例的详细描述,在此不再赘述。In the embodiment of the present disclosure, for the specific implementation process of step S402, please refer to the detailed description of any embodiment of the present disclosure, and will not be described again here.
本公开实施例中,基于数据信息为任一VNC服务端发送的关联的RPA机器人当前对应的运行画面截图,确定关联的RPA机器人当前处于运行状态,之后,可以根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片。由此,通过VNC服务,获取RPA机器人的运行数据信息,从而实现对RPA机器人的监控,提高了对RPA机器人运维的效率。In this disclosed embodiment, based on the data information, it is determined that the associated RPA robot is currently in a running state based on the screenshot of the current running screen corresponding to the associated RPA robot sent by any VNC server. After that, the current running state of each RPA robot can be determined. , update the monitoring card corresponding to each RPA robot in the RPA monitoring interface. Therefore, through the VNC service, the operating data information of the RPA robot is obtained, thereby realizing the monitoring of the RPA robot and improving the efficiency of RPA robot operation and maintenance.
图5是本公开一个实施例的基于机器人流程自动化(Robotic Process Automation,RPA)和人工智能(Artificial Intelligence,AI)的智能自动化(Intelligent Automation,IA)机器人监控方法的流程图,如图5所示,该方法可包括以下步骤S501至S502。Figure 5 is a flow chart of an intelligent automation (Intelligent Automation, IA) robot monitoring method based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) according to an embodiment of the present disclosure, as shown in Figure 5 , the method may include the following steps S501 to S502.
步骤S501:对当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态。Step S501: Identify the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current operating status of each RPA robot.
本公开实施例中,步骤501的具体实现过程,可参见本公开任一实施例的详细描述,在此不再赘述。In the embodiment of the present disclosure, for the specific implementation process of step 501, please refer to the detailed description of any embodiment of the present disclosure, and will not be described again here.
步骤S502:响应于任一RPA机器人处于运行状态,利用任一RPA机器人当前对应的 运行画面截图,更新RPA监控界面中任一RPA机器人对应的监控卡片。Step S502: In response to any RPA robot being in a running state, use the current corresponding information of any RPA robot to Take a screenshot of the running screen and update the monitoring card corresponding to any RPA robot in the RPA monitoring interface.
本公开实施例中,基于RPA机器人处于运行状态,也即在线状态,在该RPA机器人对应的监控卡片中展示该RPA机器人当前对应的运行画面截图,以实现对RPA机器人的监控。In the embodiment of the present disclosure, based on the fact that the RPA robot is in a running state, that is, in an online state, the current corresponding running screen screenshot of the RPA robot is displayed in the monitoring card corresponding to the RPA robot, so as to realize the monitoring of the RPA robot.
如图3所示,RPA机器人Worker1的运行状态为在线状态,可以在RPA机器人Worker1对应的监控卡片中显示该RPA机器人当前对应的运行画面截图。As shown in Figure 3, the running status of the RPA robot Worker1 is online, and the screenshot of the current running screen of the RPA robot can be displayed in the monitoring card corresponding to the RPA robot Worker1.
在一些实施例中,响应于某一RPA机器人处于运行超时状态,可以基于该RPA机器人当前的运行超时时长,更新RPA监控界面中该RPA机器人对应的监控卡片。比如,可以在该RPA机器人对应的监控卡片中展示该RPA机器人当前的运行超时时长,以提示该RPA机器人运行超时。In some embodiments, in response to a certain RPA robot being in a running timeout state, the monitoring card corresponding to the RPA robot in the RPA monitoring interface can be updated based on the current running timeout duration of the RPA robot. For example, the current running timeout duration of the RPA robot can be displayed in the monitoring card corresponding to the RPA robot to remind the RPA robot that the RPA robot has run out of time.
在一些实施例中,响应于某一RPA机器人处于离线状态,基于该RPA机器人当前的已离线时长,更新RPA监控界面中任一RPA机器人对应的监控卡片。In some embodiments, in response to a certain RPA robot being offline, the monitoring card corresponding to any RPA robot in the RPA monitoring interface is updated based on the current offline duration of the RPA robot.
比如,可以在该RPA机器人对应的监控卡片中展示该RPA机器人当前的离线时长,以提示该RPA机器人已离线。或者,还可以在该RPA机器人对应的监控卡片中展示该RPA机器人断开连接的具体时刻。或者,当离线时长超过预设阈值时,可以在该RPA机器人对应的监控卡片中展示“离线时间过长”的提醒信息。或者,当控制台监测到因网络原因导致RPA机器人离线时,可以在该RPA机器人对应的监控卡片中展示“未响应”的提醒信息。For example, the current offline duration of the RPA robot can be displayed in the monitoring card corresponding to the RPA robot to remind that the RPA robot is offline. Alternatively, the specific moment when the RPA robot disconnected can also be displayed in the monitoring card corresponding to the RPA robot. Or, when the offline time exceeds the preset threshold, a reminder message of "offline time too long" can be displayed in the monitoring card corresponding to the RPA robot. Or, when the console detects that the RPA robot is offline due to network reasons, the "unresponsive" reminder message can be displayed in the monitoring card corresponding to the RPA robot.
如图3所示,RPA机器人Worker2的运行状态为离线状态,可以在RPA机器人Worker2对应的监控卡片中显示断开连接时间为2022-04-24 19:45:52,并显示“未响应”。As shown in Figure 3, the running status of RPA robot Worker2 is offline. The disconnection time can be displayed in the monitoring card corresponding to RPA robot Worker2 as 2022-04-24 19:45:52, and "Not Responding" is displayed.
在一些实施例中,响应于某一RPA机器人处于未激活状态,基于该RPA机器人当前的未激活时长,更新RPA监控界面中任一RPA机器人对应的监控卡片。In some embodiments, in response to a certain RPA robot being in an inactive state, the monitoring card corresponding to any RPA robot in the RPA monitoring interface is updated based on the current inactive duration of the RPA robot.
比如,可以在该RPA机器人对应的监控卡片中展示该RPA机器人当前的未激活时长,以提示该RPA机器人未激活。或者,可以在该RPA机器人对应的监控卡片中展示该RPA机器人的创建时刻,以提示该RPA机器人未激活。或者,当未激活时长超过预设阈值时,可以在该RPA机器人对应的监控卡片中展示“长时间未激活”的提醒信息。For example, the current inactive time of the RPA robot can be displayed in the monitoring card corresponding to the RPA robot to remind that the RPA robot is not activated. Alternatively, the creation time of the RPA robot can be displayed in the monitoring card corresponding to the RPA robot to remind that the RPA robot is not activated. Or, when the inactivity period exceeds the preset threshold, a reminder message of "Long Inactivity" can be displayed in the monitoring card corresponding to the RPA robot.
如图3所示,RPA机器人Worker4的运行状态为未激活状态,可以在RPA机器人Worker4对应的监控卡片中显示创建时间为2022-04-01 19:45:52,并显示“长时间未激活”。As shown in Figure 3, the running status of RPA robot Worker4 is inactive. The creation time can be displayed in the monitoring card corresponding to RPA robot Worker4 as 2022-04-01 19:45:52, and "Inactive for a long time" is displayed. .
本公开实施例中,在对当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态后,基于任一RPA机器人处于运行状态,利用任一RPA机器人当前对应的运行画面截图,更新RPA监控界面中任一RPA机器人对应的监控卡片。由此,通过VNC服务,获取RPA机器人的运行数据信息,从而实现对RPA机器人的监控,提高了对RPA机器人运维的效率。 In the embodiment of the present disclosure, the current data information obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console is identified to determine the current status of each RPA robot. After the running status, based on the fact that any RPA robot is in the running status, use the current corresponding running screen screenshot of any RPA robot to update the monitoring card corresponding to any RPA robot in the RPA monitoring interface. Therefore, through the VNC service, the operating data information of the RPA robot is obtained, thereby realizing the monitoring of the RPA robot and improving the efficiency of RPA robot operation and maintenance.
图6是本公开一个实施例的基于机器人流程自动化(Robotic Process Automation,RPA)和人工智能(Artificial Intelligence,AI)的智能自动化(Intelligent Automation,IA)机器人监控方法的流程图,如图6所示,该方法可包括以下步骤S601至S605。Figure 6 is a flow chart of an intelligent automation (Intelligent Automation, IA) robot monitoring method based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) according to an embodiment of the present disclosure, as shown in Figure 6 , the method may include the following steps S601 to S605.
步骤S601:对当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态。Step S601: Identify the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current operating status of each RPA robot.
步骤S602:根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片。Step S602: Update the monitoring card corresponding to each RPA robot in the RPA monitoring interface according to the current operating status of each RPA robot.
本公开实施例中,步骤S601-步骤S602的具体实现过程,可参见本公开任一实施例的详细描述,在此不再赘述。In the embodiment of the present disclosure, for the specific implementation process of steps S601 to S602, please refer to the detailed description of any embodiment of the present disclosure, and will not be described again here.
步骤S603:响应于RPA监控界面中第一预设控件被触发,在RPA监控界面中显示第一预设控件关联的候选项列表。Step S603: In response to the first preset control being triggered in the RPA monitoring interface, display a candidate list associated with the first preset control in the RPA monitoring interface.
其中,第一预设控件可以为通过运行状态筛选RPA机器人的控件。Among them, the first preset control may be a control for screening RPA robots by running status.
本公开实施例中,响应于用户点击RPA监控界面中的第一预设控件,比如点击图3中“所有状态”控件,控制台确定第一预设控件被触发,此时,控制台可以在RPA监控界面中显示第一预设控件关联的候选项列表,以供用户选择。其中,候选选项列表中可以包含RPA机器人所有的运行状态。In this disclosed embodiment, in response to the user clicking on the first preset control in the RPA monitoring interface, such as clicking on the "all status" control in Figure 3, the console determines that the first preset control is triggered. At this time, the console can A list of candidates associated with the first preset control is displayed on the RPA monitoring interface for the user to select. Among them, the candidate option list can include all running states of the RPA robot.
步骤S604:响应于候选项列表中任一候选项被选中,获取与任一候选项指示的运行状态相同的第一RPA机器人。Step S604: In response to any candidate item in the candidate list being selected, obtain the first RPA robot with the same operating status as indicated by any candidate item.
本公开实施例中,用户点击候选项列表中某一候选项被选时,说明用户需要筛选出处于该候选项对应运行状态的所有RPA机器人,控制台即可根据该候选项对应运行状态,筛选出处于该运行状态的第一RPA机器人。In this disclosed embodiment, when the user clicks on a candidate item in the candidate list to be selected, it means that the user needs to filter out all RPA robots in the running state corresponding to the candidate item. The console can filter based on the running state corresponding to the candidate item. Output the first RPA robot in this running state.
步骤S605:在RPA监控界面中显示第一RPA机器人对应的监控卡片。Step S605: Display the monitoring card corresponding to the first RPA robot in the RPA monitoring interface.
本公开实施例中,当用户选中某一候选项时,说明用户需要查看被选中候选项对应的运行状态中的RPA机器人,所以,控制台可以只在RPA监控界面中显示第一RPA机器人对应的监控卡片,以便用户快速查看被选中候选项对应的运行状态中的所有RPA机器人。In this disclosed embodiment, when the user selects a certain candidate, it means that the user needs to view the RPA robot in the running state corresponding to the selected candidate. Therefore, the console can only display the RPA robot corresponding to the first RPA robot in the RPA monitoring interface. Monitoring cards allow users to quickly view all RPA robots in the running status corresponding to the selected candidate.
本公开实施例中,在对当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态后,可以根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片,在RPA监控界面中第一预设控件被触发的情况下,可以在RPA监控界面中显示第一预设控件关联的候选项列表,在候选项列表中任一候选项被选中时,可以获取与任一候选项指示的运行状态相同的第一RPA机器人,并在RPA监控界面中显示第一RPA机器人对应的监控卡片。由此,通过VNC服务,获取RPA机器人的运行数据信息, 从而实现对RPA机器人的监控,提高了对RPA机器人运维的效率。In the embodiment of the present disclosure, the current data information obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console is identified to determine the current status of each RPA robot. After the running status, the monitoring card corresponding to each RPA robot in the RPA monitoring interface can be updated according to the current running status of each RPA robot. When the first preset control in the RPA monitoring interface is triggered, the monitoring card can be updated in the RPA monitoring interface. The candidate list associated with the first preset control is displayed. When any candidate in the candidate list is selected, the first RPA robot with the same running status indicated by any candidate can be obtained and displayed in the RPA monitoring interface Display the monitoring card corresponding to the first RPA robot. From this, through the VNC service, the operating data information of the RPA robot is obtained. This enables monitoring of RPA robots and improves the efficiency of RPA robot operation and maintenance.
图7是本公开一个实施例的基于机器人流程自动化(Robotic Process Automation,RPA)和人工智能(Artificial Intelligence,AI)的智能自动化(Intelligent Automation,IA)机器人监控方法的流程图,如图7所示,该方法可包括以下步骤S701至S705。Figure 7 is a flow chart of an intelligent automation (Intelligent Automation, IA) robot monitoring method based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) according to an embodiment of the present disclosure, as shown in Figure 7 , the method may include the following steps S701 to S705.
步骤S701:对当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态。Step S701: Identify the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current operating status of each RPA robot.
步骤S702:根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片。Step S702: Update the monitoring card corresponding to each RPA robot in the RPA monitoring interface according to the current running status of each RPA robot.
本公开实施例中,步骤S701-步骤S702的具体实现过程,可参见本公开任一实施例的详细描述,在此不再赘述。In the embodiment of the present disclosure, for the specific implementation process of steps S701 to S702, please refer to the detailed description of any embodiment of the present disclosure, and will not be described again here.
步骤S703:响应于RPA监控界面中第二预设控件被触发,获取第二预设控件中输入的目标搜索词。Step S703: In response to the second preset control being triggered in the RPA monitoring interface, obtain the target search term entered in the second preset control.
其中,第二预设控件可以为通过RPA机器人名称筛选RPA机器人的控件。The second preset control may be a control for filtering RPA robots by RPA robot name.
本公开实施例中,用户可以在第二预设控件对应的输入框中输入搜索词,比如,要搜索的RPA机器人的名称,之后,点击第二预设控件时,比如,点击图3中搜索图标按钮,控制台可以确定第二预设控件被触发,并获取第二预设控件对应的输入框中的目标搜索词。In the embodiment of the present disclosure, the user can enter a search term in the input box corresponding to the second preset control, for example, the name of the RPA robot to be searched, and then click the second preset control, for example, click the search in Figure 3 icon button, the console can determine that the second preset control is triggered, and obtain the target search term in the input box corresponding to the second preset control.
步骤S704:确定与目标搜索词匹配的第二RPA机器人。Step S704: Determine the second RPA robot matching the target search term.
本公开实施例中,控制台可以计算目标搜索词对应的向量,与控制台中所有RPA机器人名称对应的向量之间的距离,并根据该距离,确定对应的匹配度,当目标搜索词与某一RPA机器人名称配度大于阈值时,说明该RPA机器人名称对应的RPA机器人可能为用户搜索的RPA机器人,可以确定该RPA机器人为第二RPA机器人。In this disclosed embodiment, the console can calculate the distance between the vector corresponding to the target search term and the vectors corresponding to the names of all RPA robots in the console, and determine the corresponding matching degree based on the distance. When the target search term matches a certain When the RPA robot name matching degree is greater than the threshold, it means that the RPA robot corresponding to the RPA robot name may be the RPA robot searched by the user, and the RPA robot can be determined to be the second RPA robot.
需要说明的是,与目标搜索词匹配的RPA机器人名称可能为多个,因此第二RPA机器人可能为多个。It should be noted that there may be multiple RPA robot names that match the target search term, so there may be multiple second RPA robots.
步骤S705:在RPA监控界面中显示第二RPA机器人对应的监控卡片。Step S705: Display the monitoring card corresponding to the second RPA robot in the RPA monitoring interface.
本公开实施例中,当用户触发第二预设控件时,说明用户需要查看目标搜索词对应的运行状态中的RPA机器人,所以,控制台可以在RPA监控界面中只显示第二RPA机器人对应的监控卡片,以便用户快速查看目标搜索词对应的运行状态中的RPA机器人。In this disclosed embodiment, when the user triggers the second preset control, it means that the user needs to view the RPA robot in the running state corresponding to the target search term. Therefore, the console can only display the RPA robot corresponding to the second RPA robot in the RPA monitoring interface. Monitoring cards allow users to quickly view the RPA robot in the running status corresponding to the target search term.
本公开实施例中,在对当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态后,可以根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片,响应于RPA监控界面中第二预设控件被触发,获取第二预设控件中输入的目标搜索词,并确定与目标搜索词匹配的第二RPA机器人,然后,可以在RPA监控界 面中显示第二RPA机器人对应的监控卡片。由此,通过VNC服务,获取RPA机器人的运行数据信息,从而实现对RPA机器人的监控,提高了对RPA机器人运维的效率。In the embodiment of the present disclosure, the current data information obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console is identified to determine the current status of each RPA robot. After the running status, the monitoring card corresponding to each RPA robot in the RPA monitoring interface can be updated according to the current running status of each RPA robot. In response to the second preset control in the RPA monitoring interface being triggered, obtain the second preset control Enter the target search term and determine the second RPA robot that matches the target search term, which can then be used in the RPA monitoring community The monitoring card corresponding to the second RPA robot is displayed in the screen. Therefore, through the VNC service, the operating data information of the RPA robot is obtained, thereby realizing the monitoring of the RPA robot and improving the efficiency of RPA robot operation and maintenance.
图8是本公开一个实施例的基于机器人流程自动化(Robotic Process Automation,RPA)和人工智能(Artificial Intelligence,AI)的智能自动化(Intelligent Automation,IA)机器人监控方法的流程图,如图8所示,该方法可包括以下步骤S801至S803。Figure 8 is a flow chart of an intelligent automation (Intelligent Automation, IA) robot monitoring method based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) according to an embodiment of the present disclosure, as shown in Figure 8 , the method may include the following steps S801 to S803.
步骤S801:对当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态。Step S801: Identify the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current operating status of each RPA robot.
步骤S802:根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片。Step S802: Update the monitoring card corresponding to each RPA robot in the RPA monitoring interface according to the current operating status of each RPA robot.
本公开实施例中,步骤S801-步骤S802的具体实现过程,可参见本公开任一实施例的详细描述,在此不再赘述。In the embodiment of the present disclosure, for the specific implementation process of step S801 to step S802, please refer to the detailed description of any embodiment of the present disclosure, and will not be described again here.
步骤S803:响应于任一RPA机器人对应的监控卡片被触发,在显示界面显示任一RPA机器人的运行数据和/或任一RPA机器人的第一属性信息。Step S803: In response to the monitoring card corresponding to any RPA robot being triggered, display the operating data of any RPA robot and/or the first attribute information of any RPA robot on the display interface.
其中,第一属性信息可以包括以下至少一项:任一RPA机器人中运行的任务名称,任务编号,开始运行时间等信息,本公开对此不作限制。The first attribute information may include at least one of the following: task name, task number, start running time and other information running in any RPA robot, and this disclosure does not limit this.
运行数据可以包括实时运行画面等信息,本公开对此不作限制。The operating data may include information such as real-time operating pictures, and this disclosure does not limit this.
本公开实施例中,当用户点击某一RPA机器人对应的监控卡片时,说明用户需要查看该RPA机器人的运行情况,因此,控制台可以在显示界面中显示该RPA机器人对应的运行数据和/或第一属性信息。In the embodiment of the present disclosure, when the user clicks on the monitoring card corresponding to a certain RPA robot, it means that the user needs to check the operation status of the RPA robot. Therefore, the console can display the operation data and/or corresponding to the RPA robot in the display interface. First attribute information.
在一些实施例中,基于某一RPA机器人处于运行状态,可以在显示界面显示该RPA机器人的实时运行画面和/或第一属性信息。In some embodiments, based on the fact that a certain RPA robot is in a running state, the real-time running screen and/or the first attribute information of the RPA robot can be displayed on the display interface.
如图9所示,基于RPA机器人处于运行状态,可以在显示界面中的实时监控窗口中显示该RPA机器人的实时运行画面,在右侧窗格中,显示该RPA机器人正在运行的任务列表、和待运行的任务列表等,在底部窗格中显示RPA机器人名称Worker1、RPA机器人对应的网际互连协议(Internet Protocol,IP)等信息。其中,正在运行的任务列表中可以包括各正在运行的任务对应的任务编号、任务名称等第一属性信息。As shown in Figure 9, based on the fact that the RPA robot is in running status, the real-time running screen of the RPA robot can be displayed in the real-time monitoring window in the display interface. In the right pane, the list of tasks that the RPA robot is running is displayed, and The list of tasks to be run, etc., displays information such as the RPA robot name Worker1, the Internet Protocol (IP) corresponding to the RPA robot, and other information in the bottom pane. The running task list may include first attribute information such as task number and task name corresponding to each running task.
此外,响应于各正在运行的任务对应的操作栏中的查看详情控件被触发,控制台可以在显示界面中显示各正在运行的任务对应的任务日志等信息。In addition, in response to the view details control in the operation bar corresponding to each running task being triggered, the console can display the task log and other information corresponding to each running task in the display interface.
在一些实施例中,基于某一RPA机器人处于离线状态,可以在显示界面显示该RPA机器人的历史运行数据和/或第一属性信息。In some embodiments, based on the fact that a certain RPA robot is offline, the historical operating data and/or first attribute information of the RPA robot may be displayed on the display interface.
其中,历史运行数据可以包括以下至少一项:历史录屏数据,历史运行结果,历史运行任务名称,历史运行时间。 The historical running data may include at least one of the following: historical screen recording data, historical running results, historical running task names, and historical running time.
本公开实施例中,基于RPA机器人处于离线状态,用户更关注该RPA机器人的历史运行数据,因此,可以在显示界面显示RPA机器人的历史运行数据和/或第一属性信息,以供用户查阅该RPA机器人历史运行数据。In the embodiment of the present disclosure, since the RPA robot is in an offline state, the user pays more attention to the historical operation data of the RPA robot. Therefore, the historical operation data and/or the first attribute information of the RPA robot can be displayed on the display interface for the user to check the data. RPA robot historical operation data.
如图10所示,基于RPA机器人处于离线状态,控制台可以在底部窗格中显示RPA机器人名称Worker2、RPA机器人对应的IP等信息,可以在显示界面中右侧窗格中,显示该RPA机器人的历史运行记录列表,每条历史运行记录包括RPA机器人历史运行任务对应的历史运行时间,历史运行任务名称、历史运行结果等信息。比如,第一条历史运行记录对应的任务名称为Test1,历史运行运行时间为2022-04-21 19:20:22,“√”标识运行结果为成功,相应的“√”标识历史运行任务Test2的运行结果为失败。As shown in Figure 10, based on the fact that the RPA robot is offline, the console can display the RPA robot name Worker2, the IP corresponding to the RPA robot and other information in the bottom pane. The RPA robot can be displayed in the right pane of the display interface. A list of historical running records. Each historical running record includes the historical running time corresponding to the historical running tasks of the RPA robot, the name of the historical running tasks, the historical running results and other information. For example, the task name corresponding to the first historical running record is Test1, the historical running time is 2022-04-21 19:20:22, "√" indicates that the running result is successful, and the corresponding "√" indicates the historical running task Test2 The running result is failure.
此外,响应于某一条历史运行记录对应的查看控件被触发,如图10中,响应于用户点击历史运行记录Test1对应的查看控件,控制台可以展示该历史运行任务的详细历史运行数据,基于详细历史运行数据中包含历史录屏文件,响应于历史录屏数据对应的查看控件被触发,控制台可以在实时监控窗口中播放该历史录屏。In addition, in response to the view control corresponding to a certain historical running record being triggered, as shown in Figure 10, in response to the user clicking the view control corresponding to the historical running record Test1, the console can display the detailed historical running data of the historical running task. Based on the detailed The historical running data contains historical screen recording files. In response to the viewing control corresponding to the historical screen recording data being triggered, the console can play the historical screen recording in the real-time monitoring window.
在一些实施例中,响应于显示界面中实时监控控件被触发,比如当用户点击图9中“实时监控”控件,在显示界面中显示该RPA机器人的实时运行画面和/或第一属性信息,响应于显示界面中历史记录控件被触发,比如响应于用户点击图9中“历史记录”控件,在显示界面中显示该RPA机器人的历史运行数据和/或第一属性信息。In some embodiments, in response to the real-time monitoring control in the display interface being triggered, for example, when the user clicks on the "real-time monitoring" control in Figure 9, the real-time running screen and/or the first attribute information of the RPA robot is displayed in the display interface, In response to the history record control in the display interface being triggered, for example, in response to the user clicking the "history record" control in Figure 9, the historical operating data and/or first attribute information of the RPA robot is displayed in the display interface.
需要说明的是,上述图9、图10中A、B、C、D、E、F等可以表示不同的数字,或者字符。图9、图10中的RPA监控界面的示意图的样式、及图中各控件的名称,仅是示意性说明,本公开对RPA监控界面中各控件的名称、位置及显示样式等不作限定。It should be noted that A, B, C, D, E, F, etc. in the above-mentioned Figures 9 and 10 can represent different numbers or characters. The styles of the schematic diagrams of the RPA monitoring interface in Figures 9 and 10 and the names of the controls in the figures are only schematic illustrations. This disclosure does not limit the names, positions, display styles, etc. of the controls in the RPA monitoring interface.
本公开实施例中,在对当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态后,可以根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片,响应于任一RPA机器人对应的监控卡片被触发,在显示界面显示任一RPA机器人的运行数据和/或任一RPA机器人的第一属性信息。由此,通过VNC服务,获取RPA机器人的运行数据信息,从而实现对RPA机器人的监控,提高了对RPA机器人运维的效率。In the embodiment of the present disclosure, the current data information obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console is identified to determine the current status of each RPA robot. After the running status, the monitoring card corresponding to each RPA robot in the RPA monitoring interface can be updated according to the current running status of each RPA robot. In response to the monitoring card corresponding to any RPA robot being triggered, any RPA robot is displayed on the display interface. The operating data and/or the first attribute information of any RPA robot. Therefore, through the VNC service, the operating data information of the RPA robot is obtained, thereby realizing the monitoring of the RPA robot and improving the efficiency of RPA robot operation and maintenance.
图11是本公开一个实施例的基于机器人流程自动化(Robotic Process Automation,RPA)和人工智能(Artificial Intelligence,AI)的智能自动化(Intelligent Automation,IA)机器人监控方法的流程图,如图11所示,该方法可包括以下步骤S1101至S1104。Figure 11 is a flow chart of an intelligent automation (Intelligent Automation, IA) robot monitoring method based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) according to an embodiment of the present disclosure, as shown in Figure 11 , the method may include the following steps S1101 to S1104.
步骤S1101:对当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态。 Step S1101: Identify the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current operating status of each RPA robot.
步骤S1102:根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片。Step S1102: Update the monitoring card corresponding to each RPA robot in the RPA monitoring interface according to the current operating status of each RPA robot.
步骤S1103:响应于任一RPA机器人对应的监控卡片被触发,在显示界面显示任一RPA机器人的运行数据和/或任一RPA机器人的第一属性信息。Step S1103: In response to the monitoring card corresponding to any RPA robot being triggered, display the operating data of any RPA robot and/or the first attribute information of any RPA robot on the display interface.
本公开实施例中,步骤S1101-步骤S1103的具体实现过程,可参见本公开任一实施例的详细描述,在此不再赘述。In the embodiment of the present disclosure, for the specific implementation process of steps S1101 to S1103, please refer to the detailed description of any embodiment of the present disclosure, and will not be described again here.
步骤S1104:响应于显示界面中的第四预设控件被触发,启动与任一RPA机器人关联的VNC服务端间的远程控制连接。Step S1104: In response to the fourth preset control in the display interface being triggered, start a remote control connection between the VNC server associated with any RPA robot.
其中,第四预设控件可以为用于控制进入远程控制模式的控件。The fourth preset control may be a control used to control entering the remote control mode.
本公开实施例中,为了防止监控人员误操作导致影响机器人运行环境,远程控制功能的初始状态为禁止状态,响应于用户点击第四预设控件,控制台可以进入远程控制模式,在此远程控制模式下,用户可以实现对RPA机器人的远程控制。In this disclosed embodiment, in order to prevent the monitoring personnel from misoperation affecting the robot operating environment, the initial state of the remote control function is a disabled state. In response to the user clicking on the fourth preset control, the console can enter the remote control mode, where remote control In this mode, users can remotely control the RPA robot.
如图9所示,在实时监控窗口的右侧,设置隐藏操作菜单控件,响应于用户点击该控件,控制台可以显示被隐藏的操作菜单,响应于再次点击该控件,控制台可以隐藏操作菜单,其中,操作菜单中可以包括用于控制进入远程控制模式的控件、用于控制启动模拟输入控件的控件、用于控制全屏显示运行监控窗口的控件等,本公开对此不做限制。As shown in Figure 9, on the right side of the real-time monitoring window, set a hidden operation menu control. In response to the user clicking the control, the console can display the hidden operation menu. In response to clicking the control again, the console can hide the operation menu. , wherein the operation menu may include controls for entering the remote control mode, controls for starting the analog input controls, controls for controlling the full-screen display of the running monitoring window, etc., and this disclosure does not limit this.
响应于用户点击“远程控制”控件,控制台即可启动与该RPA机器人关联的VNC服务端间的远程控制连接,支持用户对该RPA机器人进行远程控制。In response to the user clicking the "Remote Control" control, the console can initiate a remote control connection between the VNC server associated with the RPA robot, allowing the user to remotely control the RPA robot.
在一些实施例中,响应于显示界面中的第五预设控件被触发,比如点击图9中的“虚拟键盘”控件,控制台可以在显示界面显示虚拟输入控件,以供用户通过虚拟输入控件输入对应的RPA机器人的控制命令,比如图12中所示的各虚拟输入控件。其中,第五预设控件可以为用于控制启动模拟输入控件的控件,虚拟输入控件可以包括Ctrl键、Alt键、Windows键、Tab键、Esc键、Ctrl+Alt+Del组合键等,各虚拟输入控件和第五预设控件的初始状态为未选中状态,当被点击时,变为选中状态。In some embodiments, in response to the fifth preset control in the display interface being triggered, such as clicking the "virtual keyboard" control in Figure 9, the console can display a virtual input control on the display interface for the user to use the virtual input control Enter the corresponding control command of the RPA robot, such as each virtual input control shown in Figure 12. Among them, the fifth preset control can be a control used to control the startup of the simulated input control. The virtual input control can include the Ctrl key, the Alt key, the Windows key, the Tab key, the Esc key, the Ctrl+Alt+Del key combination, etc. Each virtual input control The initial state of the input control and the fifth preset control is unselected, and when clicked, they become selected.
需要说明的是,上述图12中的RPA监控界面的示意图的样式、及图中各控件的名称,仅是示意性说明,本公开对RPA监控界面中各控件的名称、位置及显示样式等不作限定。It should be noted that the style of the schematic diagram of the RPA monitoring interface in Figure 12 and the names of each control in the figure are only schematic explanations. This disclosure does not make any reference to the names, positions and display styles of each control in the RPA monitoring interface. limited.
在一些实施例中,控制台可以对监控RPA机器人的对象进行监控,响应于用户点击第六预设控件,比如点击图9中的“用户”控件,控制台可以在显示界面显示当前监控该RPA机器人的对象的数量和/或对象的属性信息。其中,第六预设控件可以为用于查看监控RPA机器人的对象信息的控件,属性信息可以包括对象的名称、对象对应的IP等信息,本公开对此不作限制。In some embodiments, the console can monitor the objects that monitor the RPA robot. In response to the user clicking the sixth preset control, such as clicking the "User" control in Figure 9, the console can display the RPA currently being monitored on the display interface. The number of robot objects and/or object attribute information. The sixth preset control may be a control used to view object information for monitoring the RPA robot. The attribute information may include the name of the object, the IP corresponding to the object, and other information. This disclosure does not limit this.
在一些实施例中,响应于显示界面中的第七预设控件被触发,比如点击图9中的“全 屏”控件,在显示界面中全屏显示实时运行画面。其中,第七预设控件可以为用于控制全屏显示实时运行画面的控件。In some embodiments, in response to the seventh preset control in the display interface being triggered, such as clicking "All "screen" control to display the real-time running picture in full screen in the display interface. The seventh preset control may be a control used to control the full-screen display of the real-time running picture.
本公开实施例中,在对当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态后,可以根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片,响应于任一RPA机器人对应的监控卡片被触发,可以在显示界面显示任一RPA机器人的运行数据和/或任一RPA机器人的第一属性信息,响应于显示界面中的第四预设控件被触发,可以启动与任一RPA机器人关联的VNC服务端间的远程控制连接。由此,通过VNC服务,可以实现对RPA机器人的控制,从而提高了对RPA机器人运维的效率。In the embodiment of the present disclosure, the current data information obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console is identified to determine the current status of each RPA robot. After the running status, the monitoring card corresponding to each RPA robot in the RPA monitoring interface can be updated according to the current running status of each RPA robot. In response to the monitoring card corresponding to any RPA robot being triggered, any RPA can be displayed on the display interface. The robot's operating data and/or the first attribute information of any RPA robot, in response to the fourth preset control in the display interface being triggered, can initiate a remote control connection between the VNC server associated with any RPA robot. As a result, the RPA robot can be controlled through the VNC service, thereby improving the efficiency of RPA robot operation and maintenance.
为了实现上述实施例,本公开实施例还提出一种基于机器人流程自动化(Robotic Process Automation,RPA)和人工智能(Artificial Intelligence,AI)的智能自动化(Intelligent Automation,IA)机器人监控装置。图13为本公开实施例提供的一种基于机器人流程自动化(Robotic Process Automation,RPA)和人工智能(Artificial Intelligence,AI)的智能自动化(Intelligent Automation,IA)机器人监控装置的结构示意图。In order to implement the above embodiments, embodiments of the present disclosure also propose an intelligent automation (Intelligent Automation, IA) robot monitoring device based on Robotic Process Automation (RPA) and Artificial Intelligence (Artificial Intelligence, AI). Figure 13 is a schematic structural diagram of an intelligent automation (Intelligent Automation, IA) robot monitoring device based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) provided by an embodiment of the present disclosure.
如图13所示,该基于机器人流程自动化(Robotic Process Automation,RPA)和人工智能(Artificial Intelligence,AI)的智能自动化(Intelligent Automation,IA)机器人监控装置包括:确定模块1310、更新模块1320。As shown in Figure 13, the intelligent automation (Intelligent Automation, IA) robot monitoring device based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) includes: a determination module 1310 and an update module 1320.
确定模块1310,对当前从每个虚拟网络控制台VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态;The determination module 1310 identifies the data information currently obtained from each virtual network console VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current status of each RPA robot. operating status;
更新模块1320,用于根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片。The update module 1320 is used to update the monitoring card corresponding to each RPA robot in the RPA monitoring interface according to the current operating status of each RPA robot.
在一些实施例中,上述确定模块1310,用于:In some embodiments, the above-mentioned determination module 1310 is used to:
响应于数据信息对应的自然语言处理NLP结果指示任一VNC服务端发送的关联的RPA机器人当前对应的运行画面截图,确定关联的RPA机器人当前处于运行状态;和/或,In response to the natural language processing NLP result corresponding to the data information, any VNC server sends a screenshot of the current corresponding running screen of the associated RPA robot to determine that the associated RPA robot is currently in a running state; and/or,
响应于任一VNC服务端关联的RPA机器人与控制台的连接状态对应的NLP结果指示连接断开,确定任一VNC服务端关联的RPA机器人处于离线状态。In response to the NLP result corresponding to the connection status between the RPA robot associated with any VNC server and the console indicating that the connection is disconnected, it is determined that the RPA robot associated with any VNC server is in an offline state.
在一种实施方式中,上述更新模块1320,用于:In one implementation, the above-mentioned update module 1320 is used for:
响应于任一RPA机器人处于运行状态,利用任一RPA机器人当前对应的运行画面截图,更新RPA监控界面中任一RPA机器人对应的监控卡片;和/或, In response to any RPA robot being in a running state, use the current corresponding screenshot of the running screen of any RPA robot to update the monitoring card corresponding to any RPA robot in the RPA monitoring interface; and/or,
响应于任一RPA机器人处于运行超时状态,基于任一RPA机器人当前的运行超时时长,更新RPA监控界面中任一RPA机器人对应的监控卡片;和/或,In response to any RPA robot being in a running timeout state, update the monitoring card corresponding to any RPA robot in the RPA monitoring interface based on the current running timeout duration of any RPA robot; and/or,
响应于任一RPA机器人处于离线状态,基于任一RPA机器人当前的已离线时长,更新RPA监控界面中任一RPA机器人对应的监控卡片。In response to any RPA robot being offline, the monitoring card corresponding to any RPA robot in the RPA monitoring interface is updated based on the current offline duration of any RPA robot.
在一种实施方式中,还包括:In one embodiment, it also includes:
显示模块,用于响应于RPA监控界面中第一预设控件被触发,在RPA监控界面中显示第一预设控件关联的候选项列表;A display module, configured to display a candidate list associated with the first preset control in the RPA monitoring interface in response to the first preset control being triggered in the RPA monitoring interface;
获取模块,用于响应于候选项列表中任一候选项被选中,获取与任一候选项指示的运行状态相同的第一RPA机器人;An acquisition module, configured to obtain the first RPA robot with the same operating status as indicated by any candidate in response to any candidate being selected in the candidate list;
上述显示模块,用于在RPA监控界面中显示第一RPA机器人对应的监控卡片。The above display module is used to display the monitoring card corresponding to the first RPA robot in the RPA monitoring interface.
在一种实施方式中,上述获取模块,还用于:In one implementation, the above acquisition module is also used to:
响应于RPA监控界面中第二预设控件被触发,获取第二预设控件中输入的目标搜索词;In response to the second preset control in the RPA monitoring interface being triggered, obtain the target search term entered in the second preset control;
上述确定模块1310,还用于确定与目标搜索词匹配的第二RPA机器人;The above-mentioned determination module 1310 is also used to determine the second RPA robot that matches the target search term;
上述显示模块,还用于在RPA监控界面中显示第二RPA机器人对应的监控卡片。The above display module is also used to display the monitoring card corresponding to the second RPA robot in the RPA monitoring interface.
在一种实施方式中,上述确定模块1310,用于:In one implementation, the above-mentioned determination module 1310 is used to:
响应于RPA监控界面中的第三预设控件被触发,根据当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态,确定每个VNC服务端对应的每个RPA机器人当前的运行状态。In response to the third preset control in the RPA monitoring interface being triggered, based on the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console, determine each The current running status of each RPA robot corresponding to each VNC server.
在一种实施方式中,上述显示模块,还用于:In one implementation, the above-mentioned display module is also used for:
响应于任一RPA机器人对应的监控卡片被触发,在显示界面显示任一RPA机器人的运行数据和/或任一RPA机器人的第一属性信息。In response to the monitoring card corresponding to any RPA robot being triggered, the operating data of any RPA robot and/or the first attribute information of any RPA robot is displayed on the display interface.
在一种实施方式中,上述显示模块,用于:In one implementation, the above display module is used for:
响应于任一RPA机器人处于运行状态,在显示界面显示任一RPA机器人的实时运行画面和/或第一属性信息;或者,In response to any RPA robot being in a running state, display the real-time running screen and/or first attribute information of any RPA robot on the display interface; or,
响应于任一RPA机器人处于离线状态,在显示界面显示任一RPA机器人的历史运行数据和/或第一属性信息。In response to any RPA robot being offline, historical operating data and/or first attribute information of any RPA robot is displayed on the display interface.
在一种实施方式中,历史运行数据,包括以下至少一项:历史录屏数据,历史运行结果,历史运行任务名称,历史运行时间。In one implementation, the historical running data includes at least one of the following: historical screen recording data, historical running results, historical running task names, and historical running time.
在一种实施方式中,还包括:In one embodiment, it also includes:
启动模块,用于响应于显示界面中的第四预设控件被触发,启动与任一RPA机器人关联的VNC服务端间的远程控制连接;或者, A startup module, configured to start a remote control connection between the VNC server associated with any RPA robot in response to the fourth preset control in the display interface being triggered; or,
上述显示模块,还用于响应于显示界面中的第五预设控件被触发,在显示界面显示虚拟输入控件;或者,The above-mentioned display module is also used to display virtual input controls on the display interface in response to the fifth preset control in the display interface being triggered; or,
上述显示模块,还用于响应于显示界面中的第六预设控件被触发,在显示界面显示当前监控任一RPA机器人的对象的数量和/或对象的属性信息。The above-mentioned display module is also configured to display the number of objects currently monitoring any RPA robot and/or the attribute information of the objects on the display interface in response to the sixth preset control in the display interface being triggered.
在一种实施方式中,第一属性信息,包括以下至少一项:任一RPA机器人中运行的任务名称,任务编号,开始运行时间。In one implementation, the first attribute information includes at least one of the following: task name, task number, and start running time of any RPA robot.
在一种实施方式中,VNC服务端与VNC服务端关联的RPA机器人独立部署。In one implementation, the VNC server and the RPA robot associated with the VNC server are deployed independently.
本公开实施例中,对当前从每个VNC服务端获取到的数据信息,和/或每个VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个RPA机器人当前的运行状态后,可以根据每个RPA机器人当前的运行状态,更新RPA监控界面中每个RPA机器人对应的监控卡片。由此,通过VNC服务,获取RPA机器人的运行数据信息,从而实现对RPA机器人的监控,提高了对RPA机器人运维的效率。In the embodiment of the present disclosure, the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console is identified to determine the current operation of each RPA robot. After checking the status, the monitoring card corresponding to each RPA robot in the RPA monitoring interface can be updated based on the current running status of each RPA robot. Therefore, through the VNC service, the operating data information of the RPA robot is obtained, thereby realizing the monitoring of the RPA robot and improving the efficiency of RPA robot operation and maintenance.
本公开实施例各装置中的各模块的功能可以参见上述方法中的对应描述,在此不再赘述。For the functions of each module in each device of the embodiment of the present disclosure, please refer to the corresponding description in the above method, and will not be described again here.
图14示出根据本公开一实施例的计算机设备的结构框图。如图14所示,该计算机设备包括:存储器1410和处理器1420,存储器1410内存储有可在处理器1420上运行的计算机程序。处理器1420执行该计算机程序时实现上述实施例中的基于RPA和AI的IA机器人监控方法。存储器1410和处理器1420的数量可以为一个或多个。Figure 14 shows a structural block diagram of a computer device according to an embodiment of the present disclosure. As shown in Figure 14, the computer device includes: a memory 1410 and a processor 1420. The memory 1410 stores a computer program that can run on the processor 1420. When the processor 1420 executes the computer program, the IA robot monitoring method based on RPA and AI in the above embodiment is implemented. The number of memory 1410 and processor 1420 may be one or more.
该计算机设备还包括:The computer equipment also includes:
通信接口1430,用于与外界设备进行通信,进行数据交互传输。Communication interface 1430 is used to communicate with external devices and perform data interactive transmission.
如果存储器1410、处理器1420和通信接口1430独立实现,则存储器1410、处理器1420和通信接口1430可以通过总线相互连接并完成相互间的通信。该总线可以是工业标准体系结构(Industry Standard Architecture,ISA)总线、外部设备互连(Peripheral Component Interconnect,PCI)总线或扩展工业标准体系结构(Extended Industry Standard Architecture,EISA)总线等。该总线可以分为地址总线、数据总线、控制总线等。为便于表示,图14中仅用一条粗线表示,但并不表示仅有一根总线或一种类型的总线。If the memory 1410, the processor 1420, and the communication interface 1430 are implemented independently, the memory 1410, the processor 1420, and the communication interface 1430 may be connected to each other through a bus and communicate with each other. The bus can be an Industry Standard Architecture (ISA) bus, a Peripheral Component Interconnect (PCI) bus or an Extended Industry Standard Architecture (EISA) bus, etc. The bus can be divided into address bus, data bus, control bus, etc. For ease of presentation, only one thick line is used in Figure 14, but it does not mean that there is only one bus or one type of bus.
在一些实施例中,在具体实现上,基于存储器1410、处理器1420及通信接口1430集成在一块芯片上,存储器1410、处理器1420及通信接口1430可以通过内部接口完成相互间的通信。In some embodiments, in terms of specific implementation, based on the memory 1410, the processor 1420 and the communication interface 1430 being integrated on one chip, the memory 1410, the processor 1420 and the communication interface 1430 can communicate with each other through the internal interface.
本公开实施例提供了一种计算机可读存储介质,其存储有计算机程序,该程序被处理器执行时实现本公开实施例中提供的方法。Embodiments of the present disclosure provide a computer-readable storage medium, which stores a computer program. When the program is executed by a processor, the method provided in the embodiment of the present disclosure is implemented.
本公开实施例还提供了一种芯片,该芯片包括,包括处理器,用于从存储器中调用并 运行存储器中存储的指令,使得安装有芯片的通信设备执行本公开实施例提供的方法。Embodiments of the present disclosure also provide a chip, which includes a processor for calling and The instructions stored in the memory are executed to cause the communication device equipped with the chip to execute the method provided by the embodiment of the present disclosure.
本公开实施例还提供了一种芯片,包括:输入接口、输出接口、处理器和存储器,输入接口、输出接口、处理器以及存储器之间通过内部连接通路相连,处理器用于执行存储器中的代码,当代码被执行时,处理器用于执行本公开实施例提供的方法。Embodiments of the present disclosure also provide a chip, including: an input interface, an output interface, a processor, and a memory. The input interface, the output interface, the processor, and the memory are connected through an internal connection path. The processor is used to execute the code in the memory. , when the code is executed, the processor is used to execute the method provided by the embodiment of the present disclosure.
本公开实施例还提供了一种计算机程序产品,包括计算机程序,所述计算机程序在被处理器执行时实现本公开实施例提供的方法。An embodiment of the present disclosure also provides a computer program product, including a computer program that implements the method provided by the embodiment of the present disclosure when executed by a processor.
本公开实施例还提供了一种计算机程序,所述计算机程序包括计算机程序代码,当所述计算机程序代码在计算机上运行时,使得计算机执行本公开实施例提供的方法。An embodiment of the present disclosure also provides a computer program. The computer program includes a computer program code. When the computer program code is run on a computer, it causes the computer to execute the method provided by the embodiment of the present disclosure.
需要说明的是,前述对基于RPA和AI的IA机器人监控方法和装置实施例的解释说明也适用于本公开实施例的电子设备、计算机可读存储介质、计算机程序产品和计算机程序,此处不再赘述。It should be noted that the foregoing explanations of the IA robot monitoring method and device embodiments based on RPA and AI are also applicable to the electronic equipment, computer-readable storage media, computer program products and computer programs of the embodiments of the present disclosure, and are not used here. Again.
本公开所有实施例均可以单独被执行,也可以与其他实施例相结合被执行,均视为本公开要求的保护范围。All embodiments of the present disclosure can be executed alone or in combination with other embodiments, which are considered to be within the scope of protection claimed by the present disclosure.
应理解的是,上述处理器可以是中央处理器(Central Processing Unit,CPU),还可以是其他通用处理器、数字信号处理器(digital signal processing,DSP)、专用集成电路(application specific integrated circuit,ASIC)、现场可编程门阵列(fieldprogrammablegate array,FPGA)或者其他可编程逻辑器件、分立门或者晶体管逻辑器件、分立硬件组件等。通用处理器可以是微处理器或者是任何常规的处理器等。值得说明的是,处理器可以是支持进阶精简指令集机器(advanced RISC machines,ARM)架构的处理器。It should be understood that the above-mentioned processor can be a central processing unit (CPU), or other general-purpose processor, digital signal processor (digital signal processing, DSP), application specific integrated circuit (application specific integrated circuit), ASIC), field programmable gate array (FPGA) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, etc. A general-purpose processor can be a microprocessor or any conventional processor, etc. It is worth noting that the processor may be a processor that supports advanced RISC machines (ARM) architecture.
在一些实施例中,上述存储器可以包括只读存储器和随机存取存储器,还可以包括非易失性随机存取存储器。该存储器可以是易失性存储器或非易失性存储器,或可包括易失性和非易失性存储器两者。其中,非易失性存储器可以包括只读存储器(read-only memory,ROM)、可编程只读存储器(programmable ROM,PROM)、可擦除可编程只读存储器(erasable PROM,EPROM)、电可擦除可编程只读存储器(electrically EPROM,EEPROM)或闪存。易失性存储器可以包括随机存取存储器(random access memory,RAM),其用作外部高速缓存。通过示例性但不是限制性说明,许多形式的RAM可用。例如,静态随机存取存储器(static RAM,SRAM)、动态随机存取存储器(dynamic random access memory,DRAM)、同步动态随机存取存储器(synchronous DRAM,SDRAM)、双倍数据速率同步动态随机存取存储器(double data date SDRAM,DDR SDRAM)、增强型同步动态随机存取存储器(enhanced SDRAM,ESDRAM)、同步连接动态随机存取存储器(synchlink DRAM,SLDRAM)和直接内存总线随机存取存储器(direct rambus RAM,DR RAM)。In some embodiments, the above-mentioned memory may include read-only memory and random access memory, and may also include non-volatile random access memory. The memory may be volatile memory or non-volatile memory, or may include both volatile and non-volatile memory. Among them, non-volatile memory can include read-only memory (ROM), programmable ROM (PROM), erasable programmable read-only memory (erasable PROM, EPROM), electrically removable memory. Erase electrically programmable read-only memory (EPROM, EEPROM) or flash memory. Volatile memory may include random access memory (RAM), which acts as an external cache. By way of illustration, but not limitation, many forms of RAM are available. For example, static random access memory (static RAM, SRAM), dynamic random access memory (dynamic random access memory, DRAM), synchronous dynamic random access memory (synchronous DRAM, SDRAM), double data rate synchronous dynamic random access Memory (double data date SDRAM, DDR SDRAM), enhanced synchronous dynamic random access memory (enhanced SDRAM, ESDRAM), synchronous link dynamic random access memory (synchlink DRAM, SLDRAM) and direct memory bus random access memory (direct rambus RAM, DR RAM).
在上述实施例中,可以全部或部分地通过软件、硬件、固件或者其任意组合来实现。 当使用软件实现时,可以全部或部分地以计算机程序产品的形式实现。计算机程序产品包括一个或多个计算机指令。在计算机上加载和执行计算机程序指令时,全部或部分地产生按照本公开的流程或功能。计算机可以是通用计算机、专用计算机、计算机网络、或者其他可编程装置。计算机指令可以存储在计算机可读存储介质中,或者从一个计算机可读存储介质向另一个计算机可读存储介质传输。In the above embodiments, it may be implemented in whole or in part by software, hardware, firmware, or any combination thereof. When implemented using software, it may be implemented in whole or in part in the form of a computer program product. A computer program product includes one or more computer instructions. When computer program instructions are loaded and executed on a computer, processes or functions in accordance with the present disclosure are produced, in whole or in part. The computer may be a general purpose computer, a special purpose computer, a computer network, or other programmable device. Computer instructions may be stored in or transmitted from one computer-readable storage medium to another computer-readable storage medium.
在本说明书的描述中,参考术语“一个实施例”、“一些实施例”、“示例”、“具体示例”、或“一些示例”等的描述意指结合该实施例或示例描述的具体特征、结构、材料或者特点包括于本公开的至少一个实施例或示例中。而且,描述的具体特征、结构、材料或者特点可以在任一个或多个实施例或示例中以合适的方式结合。此外,在不相互矛盾的情况下,本领域的技术人员可以将本说明书中描述的不同实施例或示例以及不同实施例或示例的特征进行结合和组合。In the description of this specification, reference to the terms "one embodiment," "some embodiments," "an example," "specific examples," or "some examples" or the like means that specific features are described in connection with the embodiment or example. , structures, materials, or features are included in at least one embodiment or example of the present disclosure. Furthermore, the specific features, structures, materials or characteristics described may be combined in any suitable manner in any one or more embodiments or examples. Furthermore, those skilled in the art may combine and combine different embodiments or examples and features of different embodiments or examples described in this specification unless they are inconsistent with each other.
此外,术语“第一”、“第二”仅用于描述目的,而不能理解为指示或暗示相对重要性或者隐含指明所指示的技术特征的数量。由此,限定有“第一”、“第二”的特征可以明示或隐含地包括至少一个该特征。在本公开的描述中,“多个”的含义是两个或两个以上,除非另有明确具体的限定。In addition, the terms “first” and “second” are used for descriptive purposes only and cannot be understood as indicating or implying relative importance or implicitly indicating the quantity of indicated technical features. Thus, features defined as "first" and "second" may explicitly or implicitly include at least one of these features. In the description of the present disclosure, "plurality" means two or more than two, unless otherwise expressly and specifically limited.
流程图中或在此以其他方式描述的任何过程或方法描述可以被理解为,表示包括一个或更多个用于实现特定逻辑功能或过程的步骤的可执行指令的代码的模块、片段或部分。并且本公开的优选实施方式的范围包括另外的实现,其中可以不按所示出或讨论的顺序,包括根据所涉及的功能按基本同时的方式或按相反的顺序,来执行功能。Any process or method descriptions in flowcharts or otherwise described herein may be understood to represent modules, segments, or portions of code that include one or more executable instructions for implementing the specified logical functions or steps of the process. . And the scope of the preferred embodiments of the present disclosure includes additional implementations in which functions may be performed out of the order shown or discussed, including in a substantially concurrent manner or in the reverse order, depending on the functionality involved.
在流程图中表示或在此以其他方式描述的逻辑和/或步骤,例如,可以被认为是用于实现逻辑功能的可执行指令的定序列表,可以具体实现在任何计算机可读介质中,以供指令执行系统、装置或设备(如基于计算机的系统、包括处理器的系统或其他可以从指令执行系统、装置或设备取指令并执行指令的系统)使用,或结合这些指令执行系统、装置或设备而使用。The logic and/or steps represented in the flowcharts or otherwise described herein, for example, may be considered a sequenced list of executable instructions for implementing the logical functions, and may be embodied in any computer-readable medium, For use by, or in combination with, instruction execution systems, devices or devices (such as computer-based systems, systems including processors or other systems that can fetch instructions from and execute instructions from the instruction execution system, device or device) or equipment.
应理解的是,本公开的各部分可以用硬件、软件、固件或它们的组合来实现。在上述实施方式中,多个步骤或方法可以用存储在存储器中且由合适的指令执行系统执行的软件或固件来实现。上述实施例方法的全部或部分步骤是可以通过程序来指令相关的硬件完成,该程序可以存储于一种计算机可读存储介质中,该程序在执行时,包括方法实施例的步骤之一或其组合。It should be understood that various parts of the present disclosure may be implemented in hardware, software, firmware, or combinations thereof. In the above embodiments, various steps or methods may be implemented in software or firmware stored in a memory and executed by a suitable instruction execution system. All or part of the steps of the method in the above embodiment can be completed by instructing relevant hardware through a program. The program can be stored in a computer-readable storage medium. When executed, the program includes one of the steps of the method embodiment or other steps. combination.
此外,在本公开各个实施例中的各功能单元可以集成在一个处理模块中,也可以是各个单元单独物理存在,也可以两个或两个以上单元集成在一个模块中。上述集成的模块既可以采用硬件的形式实现,也可以采用软件功能模块的形式实现。上述集成的模块如果以 软件功能模块的形式实现并作为独立的产品销售或使用时,也可以存储在一个计算机可读存储介质中。该存储介质可以是只读存储器,磁盘或光盘等。In addition, each functional unit in various embodiments of the present disclosure may be integrated into one processing module, each unit may exist physically alone, or two or more units may be integrated into one module. The above integrated modules can be implemented in the form of hardware or software function modules. If the above integrated module is When the software function module is implemented and sold or used as an independent product, it can also be stored in a computer-readable storage medium. The storage medium can be a read-only memory, a magnetic disk or an optical disk, etc.
以上所述,仅为本公开的具体实施方式,但本公开的保护范围并不局限于此,任何熟悉本技术领域的技术人员在本公开揭露的技术范围内,可轻易想到其各种变化或替换,这些都应涵盖在本公开的保护范围之内。因此,本公开的保护范围应以权利要求的保护范围为准。 The above are only specific embodiments of the present disclosure, but the protection scope of the present disclosure is not limited thereto. Any person familiar with the technical field can easily think of various changes or modifications within the technical scope of the present disclosure. alternatives, these should all be covered by the protection scope of this disclosure. Therefore, the protection scope of the present disclosure should be subject to the protection scope of the claims.

Claims (22)

  1. 一种基于RPA和AI的IA机器人监控方法,包括:An IA robot monitoring method based on RPA and AI, including:
    对当前从每个虚拟网络控制台VNC服务端获取到的数据信息,和/或每个所述VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个所述RPA机器人当前的运行状态;Identify the data information currently obtained from each virtual network console VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current status of each RPA robot. operating status;
    根据每个所述RPA机器人当前的运行状态,更新RPA监控界面中每个所述RPA机器人对应的监控卡片。According to the current operating status of each RPA robot, the monitoring card corresponding to each RPA robot in the RPA monitoring interface is updated.
  2. 如权利要求1所述的方法,其中,所述对当前从每个虚拟网络控制台VNC服务端获取到的数据信息,和/或每个所述VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个所述RPA机器人当前的运行状态,包括:The method of claim 1, wherein the data information currently obtained from each virtual network console VNC server, and/or the connection between the RPA robot associated with each VNC server and the console Status is identified to determine the current operating status of each RPA robot, including:
    响应于所述数据信息对应的自然语言处理NLP结果指示任一VNC服务端发送的关联的RPA机器人当前对应的运行画面截图,确定所述关联的RPA机器人当前处于运行状态;和/或,In response to the natural language processing NLP result corresponding to the data information indicating the currently corresponding running screen screenshot of the associated RPA robot sent by any VNC server, it is determined that the associated RPA robot is currently in a running state; and/or,
    响应于任一VNC服务端关联的RPA机器人与控制台的连接状态对应的NLP结果指示连接断开,确定所述任一VNC服务端关联的RPA机器人处于离线状态。In response to the NLP result corresponding to the connection status of the RPA robot associated with any VNC server and the console indicating that the connection is disconnected, it is determined that the RPA robot associated with any VNC server is in an offline state.
  3. 如权利要求1或2所述的方法,其中,所述根据每个所述RPA机器人当前的运行状态,更新RPA监控界面中每个所述RPA机器人对应的监控卡片,包括:The method according to claim 1 or 2, wherein updating the monitoring card corresponding to each RPA robot in the RPA monitoring interface according to the current operating status of each RPA robot includes:
    响应于任一RPA机器人处于运行状态,利用所述任一RPA机器人当前对应的运行画面截图,更新RPA监控界面中所述任一RPA机器人对应的监控卡片;和/或,In response to any RPA robot being in a running state, update the monitoring card corresponding to any RPA robot in the RPA monitoring interface using the currently corresponding screenshot of the running screen of any RPA robot; and/or,
    响应于任一RPA机器人处于运行超时状态,基于所述任一RPA机器人当前的运行超时时长,更新RPA监控界面中所述任一RPA机器人对应的监控卡片;和/或,In response to any RPA robot being in a running timeout state, based on the current running timeout duration of any RPA robot, update the monitoring card corresponding to any RPA robot in the RPA monitoring interface; and/or,
    响应于任一RPA机器人处于离线状态,基于所述任一RPA机器人当前的已离线时长,更新RPA监控界面中所述任一RPA机器人对应的监控卡片。In response to any RPA robot being offline, the monitoring card corresponding to any RPA robot in the RPA monitoring interface is updated based on the current offline duration of the any RPA robot.
  4. 如权利要求1至3中任一项所述的方法,还包括:The method according to any one of claims 1 to 3, further comprising:
    响应于所述RPA监控界面中第一预设控件被触发,在所述RPA监控界面中显示所述第一预设控件关联的候选项列表;In response to the first preset control being triggered in the RPA monitoring interface, displaying a candidate list associated with the first preset control in the RPA monitoring interface;
    响应于所述候选项列表中任一候选项被选中,获取与所述任一候选项指示的运行状态相同的第一RPA机器人;In response to any candidate item in the candidate list being selected, obtain the first RPA robot with the same operating status as indicated by any candidate item;
    在所述RPA监控界面中显示所述第一RPA机器人对应的监控卡片。The monitoring card corresponding to the first RPA robot is displayed in the RPA monitoring interface.
  5. 如权利要求1至4中任一项所述的方法,还包括: The method according to any one of claims 1 to 4, further comprising:
    响应于所述RPA监控界面中第二预设控件被触发,获取所述第二预设控件中输入的目标搜索词;In response to the second preset control in the RPA monitoring interface being triggered, obtain the target search term entered in the second preset control;
    确定与所述目标搜索词匹配的第二RPA机器人;Determine a second RPA robot that matches the target search term;
    在所述RPA监控界面中显示所述第二RPA机器人对应的监控卡片。The monitoring card corresponding to the second RPA robot is displayed in the RPA monitoring interface.
  6. 如权利要求1至5中任一项所述的方法,其中,根据当前从每个VNC服务端获取到的数据信息,和/或每个所述VNC服务端关联的RPA机器人与控制台的连接状态,确定每个所述VNC服务端对应的每个RPA机器人当前的运行状态,包括:The method according to any one of claims 1 to 5, wherein, according to the data information currently obtained from each VNC server, and/or the connection between the RPA robot associated with each VNC server and the console Status, determine the current running status of each RPA robot corresponding to each VNC server, including:
    响应于所述RPA监控界面中的第三预设控件被触发,根据当前从每个VNC服务端获取到的数据信息,和/或每个所述VNC服务端关联的RPA机器人与控制台的连接状态,确定每个所述VNC服务端对应的每个RPA机器人当前的运行状态。In response to the third preset control in the RPA monitoring interface being triggered, based on the data information currently obtained from each VNC server, and/or the connection between the RPA robot associated with each VNC server and the console Status, determine the current running status of each RPA robot corresponding to each VNC server.
  7. 如权利要求1至6中任一项所述的方法,其中,在所述更新RPA监控界面中每个所述RPA机器人对应的监控卡片之后,还包括:The method according to any one of claims 1 to 6, wherein after updating the monitoring card corresponding to each RPA robot in the RPA monitoring interface, it further includes:
    响应于任一RPA机器人对应的监控卡片被触发,在显示界面显示所述任一RPA机器人的运行数据和/或所述任一RPA机器人的第一属性信息。In response to the monitoring card corresponding to any RPA robot being triggered, the operating data of the any RPA robot and/or the first attribute information of the any RPA robot is displayed on the display interface.
  8. 如权利要求7所述的方法,其中,所述在显示界面显示所述任一RPA机器人的运行数据和/或所述任一RPA机器人的第一属性信息,包括:The method of claim 7, wherein displaying the operating data of any RPA robot and/or the first attribute information of any RPA robot on the display interface includes:
    响应于所述任一RPA机器人处于运行状态,在所述显示界面显示所述任一RPA机器人的实时运行画面和/或所述第一属性信息;或者,In response to the RPA robot being in a running state, display the real-time running screen of the RPA robot and/or the first attribute information on the display interface; or,
    响应于所述任一RPA机器人处于离线状态,在所述显示界面显示所述任一RPA机器人的历史运行数据和/或所述第一属性信息。In response to the RPA robot being in an offline state, the historical operating data and/or the first attribute information of the RPA robot are displayed on the display interface.
  9. 如权利要求8所述的方法,其中,所述历史运行数据,包括以下至少一项:历史录屏数据,历史运行结果,历史运行任务名称,历史运行时间。The method of claim 8, wherein the historical running data includes at least one of the following: historical screen recording data, historical running results, historical running task names, and historical running time.
  10. 如权利要求7至9中任一项所述的方法,其中,在所述在显示界面显示所述任一RPA机器人的运行数据和/或所述任一RPA机器人的属性信息之后,还包括:The method according to any one of claims 7 to 9, wherein after the display interface displays the operation data of any RPA robot and/or the attribute information of any RPA robot, it further includes:
    响应于所述显示界面中的第四预设控件被触发,启动与所述任一RPA机器人关联的VNC服务端间的远程控制连接;或者,In response to the fourth preset control in the display interface being triggered, start a remote control connection between the VNC server associated with any of the RPA robots; or,
    响应于所述显示界面中的第五预设控件被触发,在所述显示界面显示虚拟输入控件;或者,In response to the fifth preset control in the display interface being triggered, a virtual input control is displayed on the display interface; or,
    响应于所述显示界面中的第六预设控件被触发,在所述显示界面显示当前监控所述任一RPA机器人的对象的数量和/或对象的属性信息。In response to the sixth preset control in the display interface being triggered, the number of objects currently monitoring any of the RPA robots and/or the attribute information of the objects are displayed on the display interface.
  11. 如权利要求7至10中任一项所述的方法,其中,所述第一属性信息,包括以下至少一项:所述任一RPA机器人中运行的任务名称,任务编号,开始运行时间。 The method according to any one of claims 7 to 10, wherein the first attribute information includes at least one of the following: task name, task number, and start running time of any RPA robot.
  12. 如权利要求1至11中任一项所述的方法,其中,所述VNC服务端与所述VNC服务端关联的RPA机器人独立部署。The method according to any one of claims 1 to 11, wherein the VNC server is deployed independently from the RPA robot associated with the VNC server.
  13. 一种基于RPA和AI的IA机器人监控装置,包括:An IA robot monitoring device based on RPA and AI, including:
    确定模块,对当前从每个VNC服务端获取到的数据信息,和/或每个所述VNC服务端关联的RPA机器人与控制台的连接状态进行识别,以确定每个所述RPA机器人当前的运行状态;The determination module identifies the data information currently obtained from each VNC server and/or the connection status of the RPA robot associated with each VNC server and the console to determine the current status of each RPA robot. Operating status;
    更新模块,用于根据每个所述RPA机器人当前的运行状态,更新RPA监控界面中每个所述RPA机器人对应的监控卡片。An update module is used to update the monitoring card corresponding to each RPA robot in the RPA monitoring interface according to the current operating status of each RPA robot.
  14. 如权利要求13所述的装置,其中,所述确定模块,用于:The device according to claim 13, wherein the determining module is used for:
    响应于所述数据信息对应的自然语言处理NLP结果指示任一VNC服务端发送的关联的RPA机器人当前对应的运行画面截图,确定所述关联的RPA机器人当前处于运行状态;和/或,In response to the natural language processing NLP result corresponding to the data information indicating the currently corresponding running screen screenshot of the associated RPA robot sent by any VNC server, it is determined that the associated RPA robot is currently in a running state; and/or,
    响应于任一VNC服务端关联的RPA机器人与控制台的连接状态对应的NLP结果指示连接断开,确定所述任一VNC服务端关联的RPA机器人处于离线状态。In response to the NLP result corresponding to the connection status of the RPA robot associated with any VNC server and the console indicating that the connection is disconnected, it is determined that the RPA robot associated with any VNC server is in an offline state.
  15. 如权利要求13或14所述的装置,其中,所述更新模块,用于:The device according to claim 13 or 14, wherein the update module is used for:
    响应于任一RPA机器人处于运行状态,利用所述任一RPA机器人当前对应的运行画面截图,更新RPA监控界面中所述任一RPA机器人对应的监控卡片;和/或,In response to any RPA robot being in a running state, update the monitoring card corresponding to any RPA robot in the RPA monitoring interface using the currently corresponding screenshot of the running screen of any RPA robot; and/or,
    响应于任一RPA机器人处于运行超时状态,基于所述任一RPA机器人当前的运行超时时长,更新RPA监控界面中所述任一RPA机器人对应的监控卡片;和/或,In response to any RPA robot being in a running timeout state, based on the current running timeout duration of any RPA robot, update the monitoring card corresponding to any RPA robot in the RPA monitoring interface; and/or,
    响应于任一RPA机器人处于离线状态,基于所述任一RPA机器人当前的已离线时长,更新RPA监控界面中所述任一RPA机器人对应的监控卡片。In response to any RPA robot being offline, the monitoring card corresponding to any RPA robot in the RPA monitoring interface is updated based on the current offline duration of the any RPA robot.
  16. 如权利要求13至15中任一项所述的装置,还包括:The device of any one of claims 13 to 15, further comprising:
    显示模块,用于响应于所述RPA监控界面中第一预设控件被触发,在所述RPA监控界面中显示所述第一预设控件关联的候选项列表;A display module configured to display a candidate list associated with the first preset control in the RPA monitoring interface in response to the first preset control being triggered in the RPA monitoring interface;
    获取模块,用于响应于所述候选项列表中任一候选项被选中,获取与所述任一候选项指示的运行状态相同的第一RPA机器人;An acquisition module, configured to, in response to any candidate item in the candidate list being selected, acquire the first RPA robot with the same operating status as indicated by any candidate item;
    所述显示模块,用于在所述RPA监控界面中显示所述第一RPA机器人对应的监控卡片。The display module is used to display the monitoring card corresponding to the first RPA robot in the RPA monitoring interface.
  17. 如权利要求13所述的装置,其中,所述确定模块,用于:The device according to claim 13, wherein the determining module is used for:
    响应于所述RPA监控界面中的第三预设控件被触发,根据当前从每个VNC服务端获取到的数据信息,和/或每个所述VNC服务端关联的RPA机器人与控制台的连接状态,确定每个所述VNC服务端对应的每个RPA机器人当前的运行状态。In response to the third preset control in the RPA monitoring interface being triggered, based on the data information currently obtained from each VNC server, and/or the connection between the RPA robot associated with each VNC server and the console Status, determine the current running status of each RPA robot corresponding to each VNC server.
  18. 如权利要求13至17中任一项所述的装置,其中,所述显示模块,还用于: The device according to any one of claims 13 to 17, wherein the display module is also used for:
    响应于任一RPA机器人对应的监控卡片被触发,在显示界面显示所述任一RPA机器人的运行数据和/或所述任一RPA机器人的第一属性信息。In response to the monitoring card corresponding to any RPA robot being triggered, the operating data of the any RPA robot and/or the first attribute information of the any RPA robot is displayed on the display interface.
  19. 一种计算机设备,包括:处理器和存储器,所述存储器中存储指令,所述指令由处理器加载并执行,以实现如权利要求1至12中任一项所述的方法。A computer device includes: a processor and a memory, instructions are stored in the memory, and the instructions are loaded and executed by the processor to implement the method according to any one of claims 1 to 12.
  20. 一种计算机可读存储介质,所述计算机可读存储介质内存储有计算机程序,所述计算机程序被处理器执行时实现如权利要求1至12中任一项所述的方法。A computer-readable storage medium. A computer program is stored in the computer-readable storage medium. When the computer program is executed by a processor, the method according to any one of claims 1 to 12 is implemented.
  21. 一种计算机程序产品,包括计算机程序,所述计算机程序在被处理器执行时实现如权利要求1至12中任一项所述的方法。A computer program product comprising a computer program which, when executed by a processor, implements the method of any one of claims 1 to 12.
  22. 一种计算机程序,包括计算机程序代码,当所述计算机程序代码在计算机上运行时,使得计算机执行如权利要求1至12中任一项所述的方法。 A computer program, comprising computer program code, when the computer program code is run on a computer, causes the computer to perform the method according to any one of claims 1 to 12.
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