WO2023153548A1

WO2023153548A1 - Electronic device and method for providing information related to postponement of delivery task

Info

Publication number: WO2023153548A1
Application number: PCT/KR2022/002348
Authority: WO
Inventors: 백연희; 김관우; 백현창; 김도영; 김종현
Original assignee: 쿠팡 주식회사
Priority date: 2022-02-08
Filing date: 2022-02-17
Publication date: 2023-08-17
Also published as: KR102582726B1; TW202336677A; KR20230142396A; KR20230119959A

Abstract

Disclosed is a method for providing information for a delivery task in an electronic device, the method comprising the steps of: determining the number of delivery tasks to be processed in a distribution center for a particular time interval; determining whether to postpone processing of at least some of the delivery tasks to be processed; when the at least some of the delivery tasks to be processed are determined to be postponed, determining one or more delivery tasks of which processing is to be postponed, among the delivery tasks to be processed on the basis of delivery priority; and providing information including the result of determining the one or more delivery tasks.

Description

Electronic device and method for providing information related to postponement of delivery business

The present disclosure relates to an electronic device and method for providing information for postponing a delivery service. More specifically, the present disclosure determines whether to postpone at least some of the delivery tasks scheduled to be processed in the distribution center, and determines whether to postpone at least some of the delivery tasks scheduled to be processed based on delivery priority. A method for determining one or more delivery tasks to be postponed and an electronic device using the same.

With the development of electronic technology, e-commerce has become a part of shopping. A customer can purchase an item online without going directly to a shopping mall or market, and the item purchased online is delivered to a shipping address requested by the customer.

In addition to the significant growth of the e-commerce market, enabling customers to receive items ordered within a certain time in the e-commerce market acts as an important competitive factor, and as efforts to lower shipping costs continue, the importance of efficient delivery is importance is constantly increasing.

Therefore, in order to secure competitiveness, delivery in a short period of time is important, but while the quantity of delivery orders is not always constant, it is difficult to flexibly adjust the manpower to handle delivery tasks in real time according to the quantity of delivery orders. However, there may be cases in which the processing of some of the delivery tasks has to be delayed.

In this case, in order to minimize deterioration in customer satisfaction and delivery efficiency, it may be an important task to decide which tasks to postpone and how long.

In this regard, reference may be made to prior literature such as KR20160130725A or KR20160001172A.

The problem to be solved by this embodiment is to determine the number of delivery tasks scheduled to be processed in the distribution center during a specific time period, determine whether to delay processing of at least some of the delivery tasks to be processed, and determine at least some of the delivery tasks to be processed. Electronic device and method for determining one or more delivery tasks to be postponed among delivery tasks scheduled to be processed based on delivery priority, and providing information including a result of determining one or more delivery tasks when determining to postpone the is to provide

The technical problem to be achieved by the present embodiment is not limited to the technical problems described above, and other technical problems may be inferred from the following embodiments.

A method for providing information for delivery tasks in an electronic device according to an embodiment includes determining the number of delivery tasks scheduled to be processed in a distribution center during a specific time period; Determining whether to postpone processing of at least some of the delivery tasks scheduled to be processed; Determining one or more delivery tasks to be postponed from among the delivery tasks to be processed based on a delivery priority (priority) when it is determined to postpone at least some of the delivery tasks to be processed; and a result of determining the one or more delivery tasks.

According to one embodiment, the step of determining the quantity of delivery tasks scheduled to be processed includes receiving one or more delivery orders; Obtaining a scheduled delivery time point corresponding to a delivery task corresponding to each of the one or more delivery orders; and determining a delivery task to be processed by the distribution center during the specific time period based on the scheduled delivery time, wherein the delivery scheduled time is a time when delivery of the item to the customer is completed and a delivery of the item is completed. At least one of the viewpoints may be included.

According to an embodiment, the delivery priority may be set based on a delivery schedule corresponding to each delivery task.

According to one embodiment, the delivery priority may be set based on deadlines of delivery tasks.

According to one embodiment, the information providing method may include determining a time point of receiving a delivery order; and determining the deadline for a delivery service corresponding to the delivery order based on a reception time of the delivery order.

According to one embodiment, determining the deadline may include determining the type of the one or more delivery orders; and determining a deadline of a corresponding delivery service for each of the one or more delivery orders, based on a delivery service processing rule set for each delivery order type.

According to one embodiment, the information providing method may further include determining until when to postpone processing of the one or more delivery tasks.

According to one embodiment, the step of determining whether to postpone is determining the number of delivery tasks that can be processed in a distribution center during a specific time period; and comparing the number of delivery tasks that can be processed and the number of delivery tasks to be processed.

According to one embodiment, the step of determining the quantity of delivery work that can be processed in the distribution center is obtaining information of a worker corresponding to the distribution center; and determining the number of delivery tasks that can be processed based on the operator information.

According to one embodiment, the information on the worker may include information on a worker who is scheduled to work in the distribution center during the specific time period.

According to one embodiment, the worker information includes information on the type of delivery service in charge of each worker, and based on the type of delivery service in charge of each worker, whether or not the processing is postponed for each type of delivery service is determined. can judge

According to one embodiment, the information providing method may further include determining a worker to go to the distribution center after the specific time period, based on a result of determining the one or more delivery tasks.

According to one embodiment, in the step of determining one or more delivery tasks to be postponed, the delivery tasks subject to determination of whether to postpone may include a delivery task at which the corresponding delivery order is received before the reference time point. can

According to one embodiment, for the one or more delivery tasks, a picking task may also be deferred.

An electronic device for providing information for delivery work according to an embodiment includes a transceiver, a memory for storing instructions, and a processor, and the processor is connected to the transceiver and the memory to process information in a distribution center during a specific time period. It determines the quantity of delivery tasks scheduled to be processed, determines whether or not to delay the processing of at least some of the delivery tasks scheduled to be processed, and determines to postpone at least some of the delivery tasks scheduled to be processed, based on the priority of delivery. Among the delivery tasks to be processed, one or more delivery tasks to be postponed are determined, and information including a result of determining the one or more delivery tasks is provided.

Details of other embodiments are included in the detailed description and drawings.

According to the present disclosure, an electronic device and method for processing delivery information can prevent a decrease in customer satisfaction and maximize delivery efficiency by determining which task to process first when delivery tasks are concentrated.

Effects of the invention are not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the description of the claims.

1 is a schematic configuration diagram showing an information providing system for delivery work according to an embodiment.

2 is an operation flowchart of a method for providing information for delivery of an electronic device according to an embodiment.

3 is a diagram for illustratively explaining types of delivery orders according to an embodiment.

4 is a diagram for explaining a screen displaying a processing status of delivery work according to an embodiment by way of example.

5 is a diagram for illustratively describing a UI for delaying processing of a delivery task according to an embodiment.

6 is a diagram for exemplarily explaining a user input for postponing processing of a delivery service according to an exemplary embodiment.

7 is a view for exemplarily explaining a screen displaying a detailed processing status of a delivery service according to an embodiment.

8 is an exemplary view of a configuration of an electronic device providing information related to delivery service postponement according to an embodiment.

The terms used in the embodiments have been selected as general terms that are currently widely used as much as possible while considering the functions in the present disclosure, but they may vary depending on the intention or precedent of a person skilled in the art, the emergence of new technologies, and the like. In addition, in a specific case, there are also terms arbitrarily selected by the applicant, and in this case, the meaning will be described in detail in the corresponding description. Therefore, terms used in the present disclosure should be defined based on the meaning of the term and the general content of the present disclosure, not simply the name of the term.

In the entire specification, when a part is said to "include" a certain component, it means that it may further include other components, not excluding other components unless otherwise stated. In addition, terms such as "...unit" and "...module" described in the specification mean a unit that processes at least one function or operation, which is implemented as hardware or software, or a combination of hardware and software. It can be.

The expression of “at least one of a, b, and c” described throughout the specification means 'a alone', 'b alone', 'c alone', 'a and b', 'a and c', 'b and c' ', or 'all of a, b, and c'.

A “terminal” referred to below may be implemented as a computer or portable terminal capable of accessing a server or other terminals through a network. Here, the computer includes, for example, a laptop, desktop, laptop, etc. equipped with a web browser, and the portable terminal is, for example, a wireless communication device that ensures portability and mobility. , IMT (International Mobile Telecommunication), CDMA (Code Division Multiple Access), W-CDMA (W-Code Division Multiple Access), LTE (Long Term Evolution), etc. It may include a handheld-based wireless communication device.

Hereinafter, with reference to the accompanying drawings, embodiments of the present disclosure will be described in detail so that those skilled in the art can easily carry out the present disclosure. However, the present disclosure may be implemented in many different forms and is not limited to the embodiments described herein.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

In describing the embodiments, descriptions of technical contents that are well known in the technical field to which the present invention pertains and are not directly related to the present invention will be omitted. This is to more clearly convey the gist of the present invention without obscuring it by omitting unnecessary description.

For the same reason, in the accompanying drawings, some components are exaggerated, omitted, or schematically illustrated. Also, the size of each component does not entirely reflect the actual size. In each figure, the same reference number is assigned to the same or corresponding component.

Advantages and features of the present invention, and methods for achieving them, will become clear with reference to the embodiments described below in detail in conjunction with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below, but may be implemented in various different forms, and only the present embodiments make the disclosure of the present invention complete, and common knowledge in the art to which the present invention belongs It is provided to fully inform the holder of the scope of the invention, and the present invention is only defined by the scope of the claims. Like reference numbers designate like elements throughout the specification.

At this time, it will be understood that each block of the process flow chart diagrams and combinations of the flow chart diagrams can be performed by computer program instructions. These computer program instructions may be embodied in a processor of a general purpose computer, special purpose computer, or other programmable data processing equipment, so that the instructions executed by the processor of the computer or other programmable data processing equipment are described in the flowchart block(s). It creates means to perform functions. These computer program instructions may also be stored in a computer usable or computer readable memory that can be directed to a computer or other programmable data processing equipment to implement functionality in a particular way, such that the computer usable or computer readable memory The instructions stored in are also capable of producing an article of manufacture containing instruction means that perform the functions described in the flowchart block(s). The computer program instructions can also be loaded on a computer or other programmable data processing equipment, so that a series of operational steps are performed on the computer or other programmable data processing equipment to create a computer-executed process to generate computer or other programmable data processing equipment. Instructions for performing processing equipment may also provide steps for performing the functions described in the flowchart block(s).

Additionally, each block may represent a module, segment, or portion of code that includes one or more executable instructions for executing specified logical function(s). It should also be noted that in some alternative implementations it is possible for the functions mentioned in the blocks to occur out of order. For example, two blocks shown in succession may in fact be executed substantially concurrently, or the blocks may sometimes be executed in reverse order depending on their function.

According to various embodiments, the system 100 for processing shipping information includes an electronic device 110 . The system 100 for processing delivery information may further include at least one of a worker's device 120 and a manager's device 130 of a distribution center. According to an embodiment, the system 100 for processing delivery information is a network supporting information transmission and reception between at least some of an electronic device 110, a worker's device 120 of a distribution center, a manager's device 130, and a customer device. More networks may be included.

Hereinafter, for convenience of explanation, the “worker's device 120 of the distribution center” is simply referred to as the “worker's device 120”.

Each of the electronic device 110 , the operator's device 120 , the manager's device 130 and the customer device may include a transceiver, a memory and a processor. In addition, each of the electronic device 110, the worker's device 120, the manager's device 130, and the customer's device means a unit that processes at least one function or operation, which is hardware or software, or hardware and software. It can be implemented as a combination of Meanwhile, throughout the embodiments, each of the electronic device 110, the operator's device 120, the manager's device 130, and the customer's device is referred to as a separate device or server, but it may be a logically divided structure, and at least one of them Some may be implemented by separate functions in one device or server.

According to one embodiment, the electronic device 110, the operator's device 120, the manager's device 130, and the customer device may include a plurality of computer systems or computer software implemented as a network server. For example, at least some of the electronic device 110, the operator's device 120, the manager's device 130, and the customer device are sub-devices capable of communicating with other network servers through a computer network such as an intranet or the Internet. It may refer to a computer system and computer software that are connected to receive a request for performing a task, perform a task for the request, and provide a result of performing the task. In addition, at least some of the electronic device 110, the operator's device 120, the manager's device 130, and the customer's device are a series of applications that can operate on the network server, and are built in or connected to other nodes. It can be understood as a broad concept including various databases. For example, at least some of the electronic device 110, the operator's device 120, the manager's device 130, and the customer's device are DOS, Windows, Linux, UNIX, or Mac. It can be implemented using various network server programs provided according to an operating system such as OS (MacOS).

The electronic device 110 is a device that configures and provides various types of information. The electronic device 110 may facilitate a series of delivery tasks by providing information for delivery tasks. Specifically, the electronic device 110 transmits and receives delivery-related information, provides delivery-related information on a web page or application screen, or displays information on a web page or application screen on a receiving terminal. can provide

The electronic device 110 determines the number of delivery tasks scheduled to be processed by the distribution center during a specific time period. According to one embodiment, the quantity of delivery tasks scheduled to be processed in the distribution center may be received from the manager's device 130 . Alternatively, the electronic device 110 according to an embodiment may determine the number of delivery tasks scheduled to be processed in the distribution center based on the delivery order received from the customer device. However, the operation of determining the quantity of delivery work scheduled to be processed by the distribution center is not limited to the above embodiments.

The electronic device 110 determines whether to postpone processing of at least some of the delivery tasks scheduled to be processed. According to an embodiment, the electronic device 110 determines whether to delay by determining the number of delivery tasks that can be processed in the distribution center for a specific time period and comparing the number of delivery tasks that can be processed and the number of delivery tasks that are scheduled to be processed. can According to an embodiment, the electronic device 110 may determine whether to postpone by determining whether a postponement request has been received from the manager device 130 . However, the operation of determining whether to postpone is not limited to the above embodiments.

When it is determined to postpone at least some of the delivery tasks scheduled to be processed, the electronic device 110 determines one or more delivery tasks to be postponed from among the delivery tasks scheduled to be processed based on a delivery priority. The delivery priority may be set based on at least one of an Expected Shipping Date (ExSD) and a deadline (PDD, Promised Delivery Date) corresponding to each delivery task, but is not limited thereto. In this regard, the scheduled delivery time may mean the time when delivery to the customer is actually completed, but may also mean the time when the delivery target item is completed from the distribution center.

The electronic device 110 provides information including a result of determining one or more delivery tasks to defer processing. The electronic device 110 may provide information including a result of determining one or more delivery tasks to be postponed to at least one of the worker's device 120 and the manager's device 130 of the distribution center. Depending on the embodiment, the electronic device 110 may provide information including a result of determining one or more delivery tasks to be postponed to the customer device.

More details related to the operation of the electronic device 110 will be described later with reference to FIG. 2 and the like.

The worker of the distribution center using the worker's device 120 may include a subject who performs at least a part of overall preparation work for delivery of items in the distribution center. For example, a worker of a distribution center may perform at least some of item classification, stowing, and picking operations in the distribution center. However, the worker of the distribution center is not limited thereto, and for example, the worker of the distribution center according to an embodiment may include a delivery driver who carries out items. In addition, the worker of the distribution center is not necessarily limited to natural persons, but may be a concept that encompasses machinery, etc. In this case, in determining the quantity of delivery work that can be handled by the distribution center, The work processing range of the device may be further considered.

A manager using the manager's device 130 may include an entity that manages and supervises the overall operation of the distribution center. For example, the manager may instruct the processing of a specific delivery task to be delayed, or may instruct the processing of a specific delivery task to be delayed until when. The manager's device 130 may receive a user input from the manager and interact with the electronic device 110 or the worker's device 120 based on the received user input, thereby delaying the delivery task.

The manager's device 130 is a concept encompassing devices related to the management of the distribution center, and may include devices installed inside the distribution center, but is not limited thereto, and may include a portable terminal carried by the manager. there is.

A customer may correspond to a subject who orders an item and requests delivery. The customer includes, but is not limited to, the subject who ordered the item. The customer device may receive a user input such as an order request from the customer or receive information such as a delivery delay notification from the electronic device 110 and the like, and perform a corresponding operation.

At least one of the worker's device 120 and the manager's device 130 of the embodiment may be implemented in the form of installing an application on a smartphone. In addition, the operator's device 120 may be implemented in the form of installing an application on the POS machine, and may include a function for identifying a barcode.

The electronic device 110, the worker's device 120, the manager's device 130, and the customer's device may include a computer device, a mobile communication terminal, a server, and the like. The operator's device 120, the manager's device 130, and the customer device may include or be connected to an input device such as a touch pad, mouse, or keyboard for receiving user input. In addition, the worker's device 120, the manager's device 130, and the customer's device may include or be connected to an output device such as a screen, speaker, or interface device for providing information to a user. Furthermore, the operator's device 120, the manager's device 130, and the input device and output device of the customer's device may be integrally configured or interrelated, for example, the operator's device 120, the manager's device 130 and An interface for receiving a user input may be displayed on at least one of the customer devices.

Operations related to a series of information processing methods according to various embodiments may be implemented by a single physical device or may be implemented by organically combining a plurality of physical devices. For example, some of the components included in the delivery information processing system 100 may be implemented by one physical device, and the remaining components may be implemented by another physical device. For example, one physical device may be implemented as a part of the electronic device 110, and another physical device may be implemented as a part of the operator's device 120 or other external devices. In some cases, each of the components included in the system 100 for processing delivery information is distributed and arranged in different physical devices, and the distributed components are organically combined, so that the system for processing delivery information ( 100) may be implemented to perform the functions and operations. For example, the electronic device 110 of this specification includes at least one sub-device, and some operations described as being performed by the electronic device 110 are performed by a first sub-device, and some other operations are performed by a second sub-device. It may also be performed by the device.

2 is an operation flowchart of a delivery information processing method of an electronic device according to an embodiment.

Referring to FIG. 2 , the electronic device 110 according to an embodiment determines the number of delivery tasks scheduled to be processed by the distribution center during a specific time period (210). According to an embodiment, the electronic device 110 may determine the number of delivery tasks scheduled to be processed in the distribution center based on the delivery order received from the customer device. More specifically, the electronic device 110 receives one or more delivery orders, obtains a scheduled delivery time corresponding to a corresponding delivery task for each of the one or more delivery orders, and in a distribution center for a specific time period based on the scheduled delivery time. You can decide which shipping tasks to handle. For example, the electronic device 110 may determine delivery tasks for which delivery schedules fall within a specific time period as delivery tasks to be processed by the distribution center during the corresponding time period. In this regard, the scheduled delivery time may correspond to the time to complete the delivery task.

Depending on the embodiment, the electronic device 110 may also determine a delivery task for which a scheduled delivery time is prior to a specific time period as a delivery task to be processed by the distribution center during the corresponding time period.

Depending on the embodiment, the electronic device 110 may acquire a delivery deadline corresponding to the delivery task and determine the delivery task to be processed by the distribution center during a specific time period based on this. In this regard, the scheduled delivery time is a time that can be changed according to circumstances, and may include, for example, a time determined in terms of overall delivery business operation. On the other hand, the delivery deadline is a deadline that must be observed, and can be distinguished from the expected delivery time in that it includes, for example, a margin line for guaranteeing completion of delivery to a customer or a margin line for preventing deterioration in the merchandise quality of an item.

The electronic device 110 determines whether to delay the processing of at least some of the delivery tasks scheduled to be processed (220). According to one embodiment, the electronic device 110 determines the number of delivery tasks that can be processed in the distribution center during a specific time period, and the number of delivery tasks that can be processed during the specific time period and the number of delivery tasks scheduled to be processed during the specific time period. It is possible to determine whether or not to delay the processing of at least some of the delivery tasks by comparing. For example, when the number of delivery tasks that can be handled by the logistics center during a specific time period is smaller than the number of delivery tasks scheduled to be processed during the specific time period, the electronic device 110 may determine to delay the delivery tasks corresponding to the difference. . For example, if the number of delivery tasks that can be processed in a distribution center during a specific time period is 12,000 and the number of delivery tasks scheduled to be processed during a specific time period is 20,000, the electronic device 110 processes 8,000 delivery tasks. may decide to postpone.

However, this is illustrative, and depending on the embodiment, the electronic device 110 may determine that the number of delivery tasks that can be processed in the distribution center during a specific time period is greater than the result of adding a predetermined value to the number of delivery tasks scheduled to be processed during the specific time period. If it is small, you may decide to delay the delivery task by an amount corresponding to the difference. For example, if the number of delivery tasks that can be processed in a distribution center during a specific time period is 12,000, the number of delivery tasks to be processed during a specific time period is 11,000, and the preset value is 2,000, the electronic device 110 You may decide to defer processing for 1,000 shipments. In this case, since a buffer zone equal to a predetermined value is formed between the number of deliveries that can be processed and the number of deliveries to be actually processed, it is necessary to determine the number of deliveries that can be processed or the number of deliveries to be processed. There may be advantages such as being able to prepare for the case where some errors occur and to prepare for the case where unexpected urgent delivery needs to be processed.

According to an embodiment, the electronic device 110 may obtain worker information corresponding to the distribution center and determine the number of delivery tasks that can be handled by the distribution center based on the worker information. Worker information may include information on workers who are scheduled to work in the distribution center during a specific time period (ie, may include information about workers who will actually work during a specific time period). If a worker is scheduled to handle work at the distribution center for only part of a specific time period, the quantity of delivery work that can be handled can be determined taking this into account. In this case, the electronic device 110 may add the number of deliveries that can be processed by the worker for 2 hours to the number of delivery tasks that can be processed by the distribution center.

In addition, according to one example, the worker's information may include detailed information including at least some of the worker's service period, skill level, and full-time status, and the electronic device 110 may include delivery that can be processed at the distribution center based on the detailed information. The quantity of work can be judged.

In addition, according to one example, the worker information includes information on the type of delivery task in charge of each worker, and the electronic device 110 processes the type of delivery task based on the type of delivery task in charge of each worker. can determine whether or not to postpone For example, the electronic device 110 determines whether each worker is in charge of a single type of task or multi-type task, and based on this, whether to postpone processing of at least some of the single type of task. and whether to postpone processing of at least some of the multiple types of tasks. In relation to this, a single type of task may include a delivery task for individually packaged items, and a multi-type task may include a delivery task for bundled packaged items.

According to an embodiment, instead of comparing the number of delivery tasks that can be processed and the number of delivery tasks to be processed, the electronic device 110 delivers based on whether or not a request for postponement of the delivery task has been received from the manager device 130 or the like. You can also decide whether to postpone the work.

When it is determined to postpone at least some of the delivery tasks to be processed, the electronic device 110 may determine one or more delivery tasks to be postponed from among the delivery tasks to be processed based on the delivery priority (230). As described above, the delivery priority may be set based on at least one of a scheduled delivery time corresponding to each delivery task and a deadline of the delivery task. In addition, the delivery priority may be directly set by the electronic device 110, or the electronic device 110 may simply obtain and use a result set by another device.

Delivery priority may be set based on various criteria. According to an example, if there is a delivery task whose scheduled delivery time is before a specific time period among delivery tasks, that task has a higher delivery priority than other delivery tasks whose scheduled delivery time falls within the specific time period and other conditions are the same. can be set. As a result, the electronic device 110 may allow delivery to be processed within that time period without possible delay for a delivery task for which the expected delivery time is before a specific time period.

According to an example, if there is a delivery task whose delivery deadline falls within or before a specific time period among delivery tasks, the highest priority may be set for the corresponding task. As a result, the electronic device 110 may prioritize a delivery task in which the delivery deadline falls before a specific time period or falls within a specific time period.

According to an example, the electronic device 110 may assign a higher priority to a delivery task whose deadline arrives first among a plurality of delivery tasks having the same other conditions. As a result, the electronic device 110 prioritizes delivery tasks with relatively imminent deadlines even if the deadlines are after a specific time period, and delays processing of delivery tasks with relaxed deadlines, so as to comply with the delivery deadline as much as possible. can do.

In addition, delivery priority is not limited to a specific embodiment and may be set according to various criteria.

According to an embodiment, the delivery service subject to the determination of whether or not the delay may include a delivery service at which the corresponding delivery order reception time is before the reference time point. For example, if the specific time period is from 2021-06-30 10:00:00 to 2021-07-01 10:00:00, the delivery service that is subject to the judgment of whether or not the delay is delayed is the time of receipt of the corresponding delivery order in 2021 -Can include delivery tasks before 06-30 02:00:00. This is because considering both the delivery work that occurred too close to a specific time period or the delivery task that occurred during a specific time period may cause a load on the system such as excessive overhead, and the use of communication resources is also made inefficient. It could be because it loses.

According to an embodiment, the electronic device 110 may determine a delivery time of the delivery order and determine a deadline for a delivery service corresponding to the delivery order based on the reception of the delivery order. For example, the electronic device 110 sets a deadline for a delivery order received at 2021-06-30 22:00:00 so that delivery can be completed within 48 hours for the received delivery order. 02 22:00:00 can be determined.

In this regard, according to an example, the electronic device 110 determines the type of one or more delivery orders and determines the deadline of the corresponding delivery service for each delivery order based on the delivery service processing rule set for each delivery order type. can In this regard, further referring to FIG. 3 , when an item is directly purchased and sold from a service provided by the electronic device 110 (310) and when the electronic device 110 brokers item sales by an external seller (320). ) may be subject to different delivery processing rules. For example, when an item is purchased and sold directly from a service provided by the electronic device 110 (310), delivery within the first hour (eg, 48 hours) is guaranteed to close after the first hour from the time of order While determined by the deadline, in the case of brokering the sale of items by external sellers (320), delivery within the second hour (eg, 120 hours) is guaranteed to determine the deadline after the second hour from the order time there is. In this regard, the second time may be a time determined by policy in the service provided by the electronic device 110 or a time directly set by the seller.

In this regard, the first time period may be set shorter than the second time period. That is, in the case of items purchased and sold directly from a service provided by the electronic device 110, delivery within a shorter time may be ensured compared to item sales by an external seller.

The electronic device 110 provides information including a result of determining one or more delivery tasks (240). The electronic device 110 may provide information including a result of determining one or more delivery tasks to be postponed to at least one of the worker's device 120 and the manager's device 130 of the distribution center.

According to an embodiment, the electronic device 110 may determine until when to postpone the processing of one or more delivery tasks. For example, the electronic device 110 may predict an order that will occur in the near future, predict workers who can work, and decide how long delivery work will be postponed. For example, if a large number of workers are scheduled to go to work on a working day immediately following a specific time period and there are only a few delivery jobs that are predicted to occur, the delivery jobs can be postponed until the next working day. On the other hand, if the number of workers is small and the delivery volume is predicted to be high on the working day immediately after a specific time period, such as a holiday or holiday, delivery work can be further delayed. However, this may be adjusted within the delivery deadline.

According to an embodiment, the electronic device 110 may determine a worker to go to the distribution center after a specific time period based on a result of determining one or more delivery tasks. For example, if delivery is delayed for 2,000 of the delivery tasks scheduled to be processed during a specific time period, the electronic device 110 has enough work to process at least some of the 2,000 additional delivery tasks after the specific time period. It may suggest or instruct a logistics center to secure manpower.

Depending on the embodiment, how long to postpone the delivery service may be determined based on instructions received from the manager device 130 or the like.

Regarding the delivery work for which the processing has been decided to be postponed, the processing can be delayed from the warehousing stage by stopping the work for overall delivery processing including picking up.

Referring to FIG. 4 , at least one of the operator's device 120 and the manager's device 130 of the distribution center according to an embodiment may be provided with a screen displaying a delivery status (400). Such a screen may be displayed based on information provided by the electronic device 110, but is not limited thereto.

The screen displaying the processing status of delivery work may include a delivery progress list 410 and a delivery completion list 420 . The delivery progress list 410 is a list of delivery tasks that are being processed or are scheduled to be processed, and may include information such as scheduled delivery time. According to the embodiment, the delivery completion list 420 may include at least one of a list of delivery tasks that have been delivered and a list of delivery tasks that have been shipped.

According to one embodiment, when it is decided to postpone the processing of a specific delivery task, the screen displaying the processing status of the delivery task may display information notifying that the processing of the delivery task has been postponed. For example, the screen displaying the processing status of the delivery service is at least one of the time to start delaying the delivery service ("holding start time") and the time to end the delay of the delivery service ("holding end time"). can be displayed.

For the delivery progress list 410, icons for adjusting details related to the processing may be further provided. For example, “Modify” and “Cancellation” icons may be provided for the delivery progress list 410 .

According to one embodiment, based on a user input for a corresponding icon, a UI for delaying processing of a delivery task may be displayed. In this regard, further referring to FIG. 5 , an example of a UI for postponing processing of a delivery task is shown (500). Referring further to FIG. 5, the UI for delaying the processing of delivery work according to an example is a function for changing the scheduled delivery time point, a time to start delaying the scheduled delivery time point or the corresponding delivery work process for a specific delivery task ( At least one of a function of changing the "holding start time") and a function of changing the time to end the postponement of processing of the delivery business ("holding end time") may be provided.

However, the UI for delaying the processing of the delivery task is not displayed only when there is a user input on the icon for adjusting the details related to the processing of the delivery progress list 410, which is to postpone the processing of the delivery task. It should be understood as an embodiment in which a UI for display is displayed.

Referring further to FIG. 6 , an example of receiving a user input in the UI for postponing processing of a delivery task is shown ( 600 ). According to an example, when a primary user input corresponding to a scheduled delivery time is received, a list of options that a user can select is displayed, and a selection input for a scheduled delivery time can be received by receiving a secondary user input in response thereto. there is.

Similarly, even in the case of the time at which the postponement of the delivery business process starts or the time at which the delay of the delivery business process ends, when a corresponding primary user input is received, a list of options that the user can select is displayed, and a corresponding response is received. Accordingly, by receiving a second user input, a selection input regarding a time to start postponing processing of a delivery task or a time to end delay of processing of a delivery task may be received. Also, according to an example, the user selection may be finally applied by further receiving a final confirmation input (eg, a “registration” button shown in FIG. 6 ) even after such a user selection input. However, this is only an example, and the UI for postponing delivery work is not limited to the embodiments of FIGS. 5 and 6 .

Referring to FIG. 7 , a screen displayed on at least one of a worker's device 120 and a manager's device 130 of a distribution center according to an embodiment may be a screen displaying a delivery status in detail. Here, "detailed" means that a more detailed current status than the one embodiment shown in FIG. 4 is displayed. For example, the delivery progress list 410 of FIG. 4 may be subdivided into a waiting list 710, a collection list 720, a hold list 730, and a release list 740 and displayed. In relation to this, the waiting list 710 includes delivery tasks for which delivery-related work has not started, the collection-in list 720 includes delivery tasks in which a picking operation is in progress, and the holding list 730 includes delivery tasks processing. Including delivery tasks in a state in which the delay has not been initiated and has not ended, and the canceling list 740 may include delivery tasks in a state in which the postponement of the delivery task has been initiated and then ended (or is being terminated). However, this should be understood as an example of a screen displaying the processing status of the delivery service in detail, and the screen displaying the processing status of the delivery operation in detail is not limited to the embodiment of FIG. 7 .

8 is an exemplary view of a configuration of an electronic device for providing information related to processing of a delivery service according to an embodiment.

Referring to FIG. 8 , the electronic device 110 includes a transceiver 810 , a processor 820 and a memory 830 . The electronic device 110 may be connected to the manager's device 130 and other external devices through the transceiver 810 and exchange data.

The processor 820 may include at least one device described above with reference to FIGS. 1 to 7 or may perform at least one method described above with reference to FIGS. 1 to 7 . The memory 830 may store information for performing at least one method described above through FIGS. 1 to 7 . Memory 830 may be volatile memory or non-volatile memory.

The processor 820 may execute a program and control the electronic device 110 to provide information. Program codes executed by the processor 820 may be stored in the memory 830 .

Also, the electronic device 110 according to an embodiment may further include an interface capable of providing information to a user.

On the other hand, preferred embodiments of the present invention have been disclosed in the present specification and drawings, and although specific terms have been used, they are only used in a general sense to easily explain the technical content of the present invention and help understanding of the present invention. It is not intended to limit the scope of the invention. It is obvious to those skilled in the art that other modified examples based on the technical idea of the present invention can be implemented in addition to the embodiments disclosed herein.

An electronic device or terminal according to the above-described embodiments includes a processor, a memory for storing and executing program data, a permanent storage unit such as a disk drive, a communication port for communicating with an external device, a touch panel, and a key ), user interface devices such as buttons, and the like. Methods implemented as software modules or algorithms may be stored on a computer-readable recording medium as computer-readable codes or program instructions executable on the processor. Here, the computer-readable recording medium includes magnetic storage media (e.g., read-only memory (ROM), random-access memory (RAM), floppy disk, hard disk, etc.) and optical reading media (e.g., CD-ROM) ), and DVD (Digital Versatile Disc). A computer-readable recording medium may be distributed among computer systems connected through a network, and computer-readable codes may be stored and executed in a distributed manner. The recording medium may be readable by a computer, stored in a memory, and executed by a processor.

This embodiment can be presented as functional block structures and various processing steps. These functional blocks may be implemented with any number of hardware or/and software components that perform specific functions. For example, embodiments may include integrated circuit configurations such as memory, processing, logic, look-up tables, etc., that may execute various functions by means of the control of one or more microprocessors or other control devices. can employ them. Similar to components that can be implemented as software programming or software elements, the present embodiments include data structures, processes, routines, or various algorithms implemented as combinations of other programming constructs, such as C, C++, Java ( It can be implemented in a programming or scripting language such as Java), assembler, Python, or the like. Functional aspects may be implemented in an algorithm running on one or more processors. In addition, this embodiment may employ conventional techniques for electronic environment setting, signal processing, and/or data processing. Terms such as “mechanism”, “element”, “means” and “composition” may be used broadly and are not limited to mechanical and physical components. The term may include a meaning of a series of software routines in association with a processor or the like.

The foregoing embodiments are merely examples and other embodiments may be implemented within the scope of the claims described below.

Claims

In the method of providing information for delivery work in an electronic device,

Determining the number of delivery tasks scheduled to be processed by the distribution center during a specific time period;

Determining whether to postpone processing of at least some of the delivery tasks scheduled to be processed;

Determining one or more delivery tasks to be postponed from among the delivery tasks to be processed based on a delivery priority (priority) when it is determined to postpone at least some of the delivery tasks to be processed; and

Comprising the step of providing information including a result of determining the one or more delivery tasks, information providing method.
According to claim 1,

The step of determining the quantity of the delivery business to be processed is

accepting one or more delivery orders;

Obtaining a scheduled delivery time point corresponding to a delivery task corresponding to each of the one or more delivery orders; and

Determining delivery tasks to be processed in the distribution center during the specific time period based on the expected delivery time point;

The scheduled delivery time may include at least one of a time when delivery of an item to a customer is completed and a time when shipment of an item is completed.
According to claim 1,

The delivery priority is characterized in that it is set based on the scheduled delivery time corresponding to each delivery task, information providing method.
According to claim 1,

The delivery priority is characterized in that it is set based on the deadline of delivery work, information providing method.
According to claim 4,

Determining when the delivery order is received; and

The information providing method further comprising determining the deadline for the delivery service corresponding to the delivery order based on the reception time of the delivery order.
According to claim 5,

The step of determining the deadline is

determining the type of the one or more delivery orders; and

An information providing method comprising determining a deadline for a corresponding delivery service for each of the one or more delivery orders, based on a delivery service processing rule set for each type of delivery order.
According to claim 1,

Characterized in that it further comprises the step of determining until when to postpone processing for the one or more delivery tasks, characterized in that, the information providing method.
According to claim 1,

The step of determining whether to postpone

Determining the number of delivery tasks that can be handled by the distribution center during a specific time period; and

Characterized in that it comprises the step of comparing the number of delivery tasks that can be processed and the number of delivery tasks to be processed, the information providing method.
According to claim 8,

The step of determining the quantity of delivery work that can be handled by the distribution center

Obtaining worker information corresponding to the distribution center; and

Characterized in that it comprises the step of determining the number of delivery tasks that can be processed based on the worker's information, the information providing method.
According to claim 9,

The worker's information

Characterized in that it includes information on workers scheduled to process work in the distribution center during the specific time period, information providing method.
According to claim 9,

The worker's information

Include information on the type of delivery work each worker is responsible for;

Characterized in that, based on the type of delivery work in charge of each worker, whether to postpone the processing for each type of delivery work is determined, the information providing method.
According to claim 1,

Based on a result of determining the one or more delivery tasks, determining a worker to go to the distribution center after the specific time period, characterized in that it further comprises, the information providing method.
According to claim 1,

In determining the one or more delivery tasks to be deferred,

Characterized in that, the delivery service subject to determination of whether or not to postpone includes a delivery service for which the reception point of the corresponding delivery order is before the reference time point.
According to claim 1,

For the one or more delivery tasks, a picking operation is also postponed.
A computer-readable non-transitory recording medium on which a program for executing the method of claim 1 is recorded on a computer.
In an electronic device that provides information for delivery work,

a transceiver, memory for storing instructions and a processor;

The processor is connected to the transceiver and the memory,

Determine the number of shipments scheduled to be processed by the distribution center during a specific time period;

Determining whether to delay the processing of at least some of the delivery tasks scheduled to be processed;

When it is determined to postpone at least some of the delivery tasks to be processed, determining one or more delivery tasks to be postponed from among the delivery tasks to be processed based on the priority of delivery;

An electronic device that provides information including a result of determining the one or more delivery tasks.