WO2022001751A1

WO2022001751A1 - Virtual cloud desktop monitoring method, client and server, and storage medium

Info

Publication number: WO2022001751A1
Application number: PCT/CN2021/101543
Authority: WO
Inventors: 李丽莉
Original assignee: 中兴通讯股份有限公司
Priority date: 2020-06-28
Filing date: 2021-06-22
Publication date: 2022-01-06
Also published as: CN113849251A

Abstract

Provided are a virtual cloud desktop monitoring method, client and server, and a storage medium. The virtual cloud desktop client is connected to a desktop virtual machine on a virtual cloud desktop system end. The method comprises: a virtual cloud desktop client monitoring the connected/disconnected state of a desktop data stream sent by a desktop virtual machine, and sending a frozen screen notification to a virtual cloud desktop system end when it is detected that the desktop data stream is disconnected; and in response to receiving the frozen screen notification, the virtual cloud desktop system end comparing a frozen screen picture with a reference picture, and outputting frozen screen prompt information when the similarity between the frozen screen picture and the reference picture exceeds a preset similarity threshold value.

Description

Virtual cloud desktop monitoring method, client, server and storage medium

CROSS-REFERENCE TO RELATED APPLICATIONS

This application is based on the Chinese patent application with the application number of 202010601259.7 and the filing date of June 28, 2020, and claims the priority of the Chinese patent application. The entire content of the Chinese patent application is incorporated herein by reference.

technical field

The present application relates to the technical field of virtual cloud desktop applications, and in particular, to a virtual cloud desktop monitoring method, client, server and storage medium.

Background technique

With the normalization of remote work, virtual cloud desktops are widely used, and user experience is becoming more and more important. At present, in the process of using the virtual cloud desktop on the client side, if the server virtual machine has a black screen, blue screen, or the login process is stuck and other screen unresponsive faults, the user can only actively notify the administrator to deal with it by calling the fault. Fault, that is, the administrator cannot timely know whether the user is stuck in the process of using the virtual cloud desktop, and cannot timely intervene and solve the fault, which will easily lead to a decrease in user satisfaction.

SUMMARY OF THE INVENTION

The following is an overview of the topics detailed in this article. This summary is not intended to limit the scope of protection of the claims.

Embodiments of the present application provide a virtual cloud desktop monitoring method, a client, a server and a storage medium, which can send a notification to the server when a virtual cloud desktop is stuck, so that an administrator can handle the fault in time.

In a first aspect, an embodiment of the present application provides a method for monitoring a virtual cloud desktop, which is applied to a virtual cloud desktop client, where the virtual cloud desktop client is connected to a desktop virtual machine in a virtual cloud desktop server, and the virtual cloud desktop The desktop monitoring method includes: monitoring the on-off state of the desktop data stream sent by the desktop virtual machine; in response to the obtained desktop data stream being in the disconnected state, sending a screen stuck notification to the virtual cloud desktop server.

In a second aspect, an embodiment of the present application provides a virtual cloud desktop monitoring method, which is applied to a virtual cloud desktop server, where the virtual cloud desktop server is provided with a desktop virtual machine connected to a virtual cloud desktop client, including: receiving the The stuck screen notification sent by the virtual cloud desktop client, the stuck screen notification is sent by the virtual cloud desktop client when the received desktop data stream is in a disconnected state; in response to receiving the stuck screen notification, The desktop virtual machine takes a screenshot to obtain a first stuck screen picture; compares the first stuck screen picture with a reference picture, and judges the similarity between the first stuck screen picture and the reference picture; in response to the If the similarity between the first stuck screen picture and the reference picture exceeds a preset similarity threshold, a stuck screen prompt message is output.

In a third aspect, an embodiment of the present application provides a method for monitoring a virtual cloud desktop, which is applied to a virtual cloud desktop server, where the virtual cloud desktop server is provided with a desktop virtual machine connected to a virtual cloud desktop client, including: receiving the The stuck screen notification and the second stuck screen picture sent by the virtual cloud desktop client, the stuck screen notification is sent by the virtual cloud desktop client when the received desktop data stream is disconnected, and the second stuck screen The picture is obtained by the virtual cloud desktop client taking a screenshot of its own desktop; comparing the second card screen picture with the reference picture, and judging the similarity between the second card screen picture and the reference picture; responding to If the similarity between the second stuck screen picture and the reference picture exceeds a preset similarity threshold, a stuck screen prompt message is output.

In a fourth aspect, an embodiment of the present application provides a virtual cloud desktop client, comprising at least one processor and a memory for being communicatively connected to the at least one processor; the memory stores data that can be processed by the at least one processor The instructions are executed by the processor, and the instructions are executed by the at least one processor, so that the at least one processor can execute the virtual cloud desktop monitoring method of the foregoing first aspect.

In a fifth aspect, an embodiment of the present application provides a virtual cloud desktop server, comprising at least one processor and a memory for communicating and connecting with the at least one processor; the memory stores data that can be processed by the at least one processor. The instructions are executed by the processor, and the instructions are executed by the at least one processor, so that the at least one processor can execute the virtual cloud desktop monitoring method of the foregoing second aspect or the third aspect.

In a sixth aspect, embodiments of the present application provide a computer-readable storage medium, where the computer-readable storage medium stores computer-executable instructions, and the computer-executable instructions are used to cause a computer to execute the virtual The cloud desktop monitoring method, or, the virtual cloud desktop monitoring method as described in the second aspect or the third aspect is performed.

Other features and advantages of the present application will be set forth in the description which follows, and in part will be apparent from the description, or may be learned by practice of the present application. The objectives and other advantages of the application may be realized and attained by the structure particularly pointed out in the description, claims and drawings.

Description of drawings

The accompanying drawings are used to provide a further understanding of the technical solutions of the present application, and constitute a part of the specification. They are used to explain the technical solutions of the present application together with the embodiments of the present application, and do not constitute a limitation on the technical solutions of the present application.

1 is a flowchart of a virtual cloud desktop monitoring method provided by an embodiment of the first aspect of the present application;

2 is a flowchart of a virtual cloud desktop monitoring method provided by another embodiment of the first aspect of the present application;

3 is a flowchart of a virtual cloud desktop monitoring method provided by another embodiment of the first aspect of the present application;

4 is a flowchart of a virtual cloud desktop monitoring method provided by another embodiment of the first aspect of the present application;

5 is a flowchart of a virtual cloud desktop monitoring method provided by an embodiment of the second aspect of the present application;

6 is a flowchart of a virtual cloud desktop monitoring method provided by an embodiment of the third aspect of the present application;

7 is a schematic diagram of a device structure of a virtual cloud desktop client provided by an embodiment of the fourth aspect of the present application;

FIG. 8 is a schematic diagram of an apparatus structure of a virtual cloud desktop server provided by an embodiment of the fifth aspect of the present application.

detailed description

In order to make the purpose, technical solutions and advantages of the present application more clearly understood, the present application will be described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are only used to explain the present application, but not to limit the present application.

The use of virtual cloud desktop can make remote office and other cloud applications possible. In some cases in the field, by virtualizing several desktop virtual machines on a physical server, users can connect to the virtual cloud desktop client after authentication. desktop virtual machine, and control the operation of the corresponding desktop virtual machine by inputting operation instructions (such as keyboard input, mouse click), etc., the desktop virtual machine runs according to the input operation instructions, and compresses the current desktop information into a desktop data stream and sends it Go to the virtual cloud desktop client, so as to display the feedback desktop information on the display screen of the virtual cloud desktop client, forming a human-computer interaction process; however, when the desktop virtual machine is stuck during the running process, such as blue screen, black screen, login When the interface does not move and other faults, the desktop virtual machine cannot send the desktop data stream to the virtual cloud desktop client. As a result, the virtual cloud desktop client tries to reconnect and continuously displays the stuck screen. In this case, the user needs to actively notify the management by calling or other means. Therefore, the technologies known in the art cannot intervene in time for the above-mentioned faults, and the user experience is not good enough.

Based on this, the first aspect of the embodiments of the present application provides a virtual cloud desktop monitoring method, client, server and storage medium, by monitoring the on-off state of the desktop data stream sent by the desktop virtual machine on the virtual cloud desktop client , to determine whether the desktop virtual machine is stuck. When the desktop data stream is disconnected, the virtual cloud desktop client sends a screen stuck notification to the virtual cloud desktop server to realize active fault reporting; on the other hand, the virtual cloud desktop server After receiving the stuck screen notification, make further judgment on the stuck screen picture, and display the fault information when the similarity between the stuck screen picture and the reference picture exceeds the preset similarity threshold, so as to notify the administrator to troubleshoot, using the above virtual cloud The desktop monitoring method can realize active reporting of stuck screen faults, prompting administrators to deal with them in time, thereby improving the user experience of virtual cloud desktops.

The embodiments of the present application will be further described below with reference to the accompanying drawings.

Referring to FIG. 1 , a first aspect of an embodiment of the present application provides a virtual cloud desktop monitoring method, which is applied to a virtual cloud desktop client, where the virtual cloud desktop client is connected to a desktop virtual machine in a virtual cloud desktop server, and the virtual cloud desktop Monitoring methods include but are not limited to the following steps:

S110, monitor the on-off state of the desktop data stream sent by the desktop virtual machine;

Monitor the received desktop data stream on the side of the virtual cloud desktop client to determine whether a screen stuck fault occurs. For example, when the desktop virtual machine is working normally, the desktop data stream is continuously sent, so the virtual cloud desktop The client monitors the continuous desktop data stream; for another example, when the desktop virtual machine freezes, the desktop data stream cannot be sent, so the virtual cloud desktop client monitors that the desktop data stream is disconnected.

S120, in response to the obtained desktop data stream being in a disconnected state, send a screen stuck notification to the virtual cloud desktop server.

When the virtual cloud desktop client detects that the desktop data stream is disconnected, it is considered that the currently connected desktop virtual machine has a stuck screen failure. At this time, the virtual cloud desktop client sends a screen stuck notification to the virtual cloud desktop server. Remind the virtual cloud desktop server to process in time. It can be understood that the virtual cloud desktop server that receives the screen stuck notification can perform different processing to notify the administrator. For example, in an implementation manner, the virtual cloud desktop server can directly forward the stuck screen notification, directly Notify the administrator to check; for another example, in another embodiment, the virtual cloud desktop server can further judge the current stuck screen fault, and then notify the administrator to handle it, which will be described later.

In one embodiment, referring to FIG. 2 , the virtual cloud desktop monitoring method further includes:

S130, in response to sending a stuck screen notification to the virtual cloud desktop server, take a screenshot of the desktop to obtain a second stuck screen picture;

S140: Send the second card screen picture to the virtual cloud desktop server.

When the virtual cloud desktop client sends a screen stuck notification to the virtual cloud server, the virtual cloud desktop client also needs to send the stuck screen evidence to the virtual cloud server, and the current desktop of the virtual cloud desktop client is captured by step S130 to obtain the second The stuck screen picture is sent to the virtual cloud desktop server together with the stuck screen notification, and the virtual cloud desktop server makes further judgment.

In one embodiment, referring to FIG. 3 , step S120 further includes the following steps:

S121, monitor input events of the virtual cloud desktop client;

S122, since the monitoring of the input event, in response to the duration of the obtained desktop data stream being in the disconnected state exceeding the preset time threshold, send a screen stuck notification to the virtual cloud desktop server.

While monitoring the desktop data flow, the virtual cloud desktop client also monitors user input events. There are many types of input events, such as mouse click events, keyboard input events, touch input events on the touch screen, etc.; The purpose is to improve the accuracy of the stuck screen judgment. Specifically, when the desktop data stream is disconnected and the user sees the stuck screen on the display, the user will try to perform some input behaviors to confirm whether the stuck screen really occurs. For example, click the mouse several times in a row, input a few letters at random, etc. At this time, the virtual cloud desktop client can monitor such events to determine whether the user is trying to confirm; when it is detected that the desktop data stream is disconnected and such input is detected When an event occurs, start the timer, start counting from the monitoring of such an input event, and start the sending process of the stuck screen notification only when the disconnection time of the desktop data stream exceeds the preset time threshold. This is compatible with the feature of some virtual cloud desktop servers that automatically stop sending desktop data streams after the user stops inputting for a period of time, avoiding false alarms. It can be understood that the input events in the above examples can also be conventional input events such as a single mouse click, a single keyboard input, etc. In this way, the virtual cloud desktop client starts timing for the first conventional input event after the desktop data stream is disconnected. That's it.

In one embodiment, referring to FIG. 4 , the virtual cloud desktop monitoring method further includes:

S150, in response to sending a screen stuck notification to the virtual cloud desktop server, output a troubleshooting prompt.

Since the current virtual cloud desktop client has displayed a stuck screen, during the administrator's fault judgment and troubleshooting, the user can perform some operations according to the given troubleshooting tips to assist in solving the fault. For example, the troubleshooting tips can inform the user to try Restart the machine, restart some service processes, etc.

The virtual cloud desktop monitoring method of the embodiment of the present application realizes the active reporting of the stuck screen fault by monitoring the on-off state of the desktop data stream, so that the virtual cloud desktop server receives the stuck screen notification in time, and urges the administrator to timely carry out the current fault. Compared with traditional methods such as telephone notification, the investigation does not require the user to initiate an initiative, and the real-time performance is better, which can improve the experience of using virtual cloud desktops.

The virtual cloud desktop monitoring method provided by the embodiment of the first aspect of the present application has at least the following beneficial effects: by monitoring the desktop data stream sent by the desktop virtual machine on the virtual cloud desktop client, it is possible to monitor in real time whether the desktop virtual machine is stuck screen phenomenon, when it is monitored that the desktop data stream is disconnected, a stuck screen notification is sent to the virtual cloud desktop server to prompt the administrator of the virtual cloud desktop server to perform troubleshooting; the virtual cloud desktop monitoring method of the embodiment of the present application passes Monitor the desktop data flow, and can actively send a stuck screen fault notification to the virtual cloud desktop server when the desktop data flow is interrupted, and actively report the stuck screen fault, so as to avoid users notifying administrators through inefficient methods such as phone calls, thus greatly improving It improves the user experience of virtual cloud desktops.

5 , a second aspect of an embodiment of the present application provides a virtual cloud desktop monitoring method, which is applied to a virtual cloud desktop server, where the virtual cloud desktop server is provided with a desktop virtual machine connected to the virtual cloud desktop client, including:

S210, receiving a screen stuck notification sent by the virtual cloud desktop client, where the stuck screen notification is sent by the virtual cloud desktop client when the received desktop data stream is in a disconnected state;

The virtual desktop client monitors the on-off state of the desktop data stream sent by the desktop virtual machine, and in response to the obtained desktop data stream being in a disconnected state, sends a screen stuck notification to the virtual cloud desktop server; the virtual cloud desktop server receives For the screen stuck notification sent by the virtual cloud desktop client, the desktop virtual machine corresponding to the virtual cloud desktop client can be located by analyzing the source of the stuck screen notification.

S220, in response to receiving the stuck screen notification, take a screenshot of the desktop virtual machine to obtain a first stuck screen picture;

This step corresponds to the situation in which the virtual cloud desktop server only receives the stuck screen notification but does not receive the stuck screen picture. At this time, the virtual cloud desktop server needs to take a screenshot of the desktop virtual machine locally, so as to obtain the first screen for subsequent judgment. Screen card picture.

S230, compare the first card screen picture with the reference picture, and determine the similarity between the first card screen picture and the reference picture;

The reference picture is preset in the virtual cloud desktop server, and the administrator can manually add various pictures related to the stuck screen. For example, the reference picture includes black screen picture, blue screen picture, login interface picture, etc.; By comparing the screen picture with the reference picture, it can be determined whether the first stuck screen picture is highly similar to a certain reference picture, and if so, it is considered that the current desktop virtual machine is indeed stuck. It can be understood that the determination of the similarity between the first card screen picture and the reference picture can be achieved in various ways, for example, a perceptual hash algorithm, an algorithm based on a convolutional neural network, a scale-invariant feature conversion algorithm, and the like.

S240, in response to the similarity between the first stuck screen picture and the reference picture exceeding a preset similarity threshold, output stuck screen prompt information.

The administrator can set the size of the preset similarity threshold as needed. For example, a unified preset similarity threshold, such as 85%, is used. The similarity between the first card screen picture and any reference picture is determined by the fixed threshold. The preset similarity thresholds are compared, and as long as the obtained similarity exceeds 85%, it is considered that the current desktop virtual machine is stuck; for another example, a separate preset similarity threshold is set for each reference picture, and the first card is After comparing the screen picture and the reference picture one by one, the most similar reference picture is selected, and it is judged whether the similarity between the first card screen picture and the reference picture exceeds a preset similarity threshold corresponding to the reference picture.

In one embodiment, the virtual cloud desktop monitoring method further includes:

Preload reference images.

It can be understood that, in some cases, the virtual cloud desktop server includes a first physical host running the desktop virtual machine and a second physical host running the management system. Since the administrator manages the virtual cloud desktop system through the operation management system, generally speaking, the administrator manages the reference pictures on the second physical host, such as adding and deleting reference pictures; it can be seen from the foregoing steps S210 to S240 that, In order to avoid false alarms, it is necessary to first judge the similarity between the first card screen picture and the reference picture on the first physical host, and then report to the operation management system of the second physical host according to the similarity judgment result. Therefore, on the first physical host The reference pictures on the second physical host need to be preloaded, so that the similarity can be judged quickly.

Based on the above embodiment, when the reference picture is preloaded, the preset similarity threshold of the reference picture is also obtained.

Similarly, the first physical host needs to obtain the preset similarity threshold of the reference picture from the operation management system of the second physical host, so as to quickly determine the similarity. It can be understood that the preset similarity threshold can be a unified threshold , or different thresholds corresponding to different reference pictures.

In an embodiment, the stuck screen prompt information includes information about the virtual cloud desktop client, information about the desktop virtual machine, and a first stuck screen picture.

When the desktop virtual machine determines that the screen is stuck, the virtual cloud desktop server collects relevant information and reports it to the administrator. The information of the virtual cloud desktop client is used to inform the administrator which user has problems during use, and the desktop The information of the virtual machine is used to inform the administrator which desktop virtual machine is stuck, and the first stuck screen picture is used to inform the administrator at which stage the current stuck screen failure occurs. The image is added to the reference image library for subsequent use.

This embodiment of the present application performs subsequent judgment in response to the screen stuck notification sent by the virtual cloud desktop client. Through similarity judgment, it can be determined whether the current desktop virtual machine has a stuck screen failure, so as to reduce false alarms of stuck screen, and determine whether the current desktop virtual machine has a stuck screen failure. When a screen freeze occurs, the administrator is notified in time for troubleshooting, which further improves the user experience of virtual cloud desktops.

The virtual cloud desktop monitoring method provided by the embodiment of the second aspect of the present application has at least the following beneficial effects: the virtual cloud desktop server receives the trigger of the stuck screen notification sent by the virtual cloud desktop client, and the virtual cloud desktop server responds to the corresponding To confirm the screen stuck fault of the desktop virtual machine, first take a screenshot of the desktop virtual machine to obtain the first stuck screen picture, then compare the first stuck screen picture with the preset reference picture, when the difference between the first stuck screen picture and the reference picture is If the similarity between the two exceeds the preset similarity threshold, it is considered that the current desktop virtual machine has a stuck screen fault, and finally a stuck screen prompt signal is output, which is convenient for the administrator to view the stuck screen fault and quickly troubleshoot; the virtual cloud of the embodiment of the present application The desktop monitoring device responds to the stuck screen notification sent by the virtual cloud desktop client to determine the stuck screen, and compares it with the preset reference pictures to accurately determine whether the desktop virtual machine has a stuck screen failure, reduce false alarms of stuck screen, and timely Remind the administrator so that the administrator can accurately handle the screen stuck fault and further improve the user experience of the virtual cloud desktop.

Referring to Fig. 6, a third aspect of the embodiment of the present application provides a virtual cloud desktop monitoring method, which is applied to a virtual cloud desktop server, and the virtual cloud desktop server is provided with a desktop virtual machine that connects the virtual cloud desktop client, including:

S310: Receive the stuck screen notification and the second stuck screen picture sent by the virtual cloud desktop client, the stuck screen notification is sent by the virtual cloud desktop client when the received desktop data stream is disconnected, and the second stuck screen picture is sent by the virtual cloud desktop client The cloud desktop client takes screenshots of its own desktop;

The virtual desktop client monitors the on-off state of the desktop data stream sent by the desktop virtual machine, and in response to the obtained desktop data stream being in a disconnected state, sends a screen stuck notification to the virtual cloud desktop server and takes a screenshot of the desktop. Two card screen pictures; different from the virtual cloud desktop monitoring method of the second aspect of the embodiment of the present application, in addition to receiving a screen freeze notification, the virtual cloud desktop server of this embodiment also receives a second card screen picture from the virtual cloud desktop client.

S320, compare the second card screen picture with the reference picture, and determine the similarity between the second card screen picture and the reference picture;

By comparing the received second stuck screen picture with the reference picture, it can be determined whether the second stuck screen picture is highly similar to a certain reference picture, and if so, it is considered that the current desktop virtual machine is indeed stuck. It can be understood that the determination of the similarity between the second card screen picture and the reference picture can be achieved in various ways, for example, a perceptual hash algorithm, an algorithm based on a convolutional neural network, a scale-invariant feature conversion algorithm, and the like.

S330, in response to the similarity between the second stuck screen picture and the reference picture exceeding a preset similarity threshold, output stuck screen prompt information.

The administrator can set the size of the preset similarity threshold as required, for example, use a unified preset similarity threshold, or set a separate preset similarity threshold for each reference picture.

The fundamental difference between the virtual cloud desktop monitoring method provided in the third aspect of the embodiments of the present application and the virtual cloud desktop monitoring method provided in the second aspect is that the method for generating the stuck screen picture is different. Therefore, the content sent by the virtual cloud desktop client and the virtual The content received by the cloud desktop server is also different, and other aspects are the same. In order to avoid repeated description, except for steps S310 to S330, other content based on the above steps may refer to the description of the second aspect of the embodiment.

The virtual cloud desktop monitoring device provided by the embodiment of the third aspect of the present application has at least the following beneficial effects: the virtual cloud desktop server receives the trigger of the stuck screen notification sent by the virtual cloud desktop client, and the virtual cloud desktop server responds to the corresponding The desktop virtual machine confirms the stuck screen fault. First, it receives a screenshot from the virtual cloud desktop client to obtain the second stuck screen picture, and then compares the second stuck screen picture with the preset reference picture. If the similarity between the two exceeds the preset similarity threshold, it is considered that the current desktop virtual machine has a stuck screen fault, and finally a stuck screen prompt signal is output, which is convenient for the administrator to view the stuck screen fault and quickly troubleshoot; the virtual cloud of the embodiment of the present application The desktop monitoring device responds to the stuck screen notification sent by the virtual cloud desktop client to determine the stuck screen, and compares it with the preset reference pictures to accurately determine whether the desktop virtual machine has a stuck screen failure, reduce false alarms of stuck screen, and timely Remind the administrator so that the administrator can accurately handle the screen stuck fault and further improve the user experience of the virtual cloud desktop.

A fourth aspect of the embodiments of the present application provides a virtual cloud desktop client, comprising at least one processor and a memory for being communicatively connected to the at least one processor; the memory stores data that can be processed by the at least one processor The instructions are executed by the processor, and the instructions are executed by the at least one processor, so that the at least one processor can execute the virtual cloud desktop monitoring method of the foregoing first aspect.

Referring to FIG. 7 , it is taken as an example that the control processor 1001 and the memory 1002 in the virtual cloud desktop client 1000 may be connected through a bus. As a non-transitory computer-readable storage medium, the memory 1002 can be used to store non-transitory software programs and non-transitory computer-executable programs. In addition, memory 1002 may include high-speed random access memory 1002, and may also include non-transitory memory 1002, such as at least one disk memory 1002, flash memory device, or other non-transitory solid-state memory 1002 piece. In some embodiments, memory 1002 may include memory 1002 located remotely from control processor 1001, and these remote memories 1002 may be connected to virtual cloud desktop client 1000 through a network. Examples of such networks include, but are not limited to, the Internet, an intranet, a local area network, a mobile communication network, and combinations thereof.

Those skilled in the art can understand that the device structure shown in FIG. 7 does not constitute a limitation on the virtual cloud desktop client 1000, and may include more or less components than the one shown, or combine some components, or different Component placement.

The virtual cloud desktop client provided by the embodiment of the fourth aspect of the present application has at least the following beneficial effects: by executing the virtual cloud desktop monitoring method of the foregoing first aspect, the virtual cloud desktop client can monitor the desktop on the virtual cloud desktop client The desktop data stream sent by the virtual machine can monitor whether the desktop virtual machine is stuck in real time. When the monitoring of the desktop data stream is disconnected, it will send a screen stuck notification to the virtual cloud desktop server, so as to promote the virtual cloud desktop service. The administrator of the terminal performs troubleshooting; the virtual cloud desktop monitoring method of the embodiment of the present application monitors the desktop data flow, and can actively send a stuck screen failure notification to the virtual cloud desktop server when the sending of the desktop data flow is interrupted, and actively report the stuck screen. It prevents users from notifying administrators through inefficient methods such as phone calls, thus greatly improving the user experience of virtual cloud desktops.

A fifth aspect of the embodiments of the present application provides a virtual cloud desktop server, comprising at least one processor and a memory used for communication and connection with the at least one processor; the memory stores data that can be processed by the at least one processor The instructions are executed by the processor, and the instructions are executed by the at least one processor, so that the at least one processor can execute the virtual cloud desktop monitoring method of the foregoing second aspect or the third aspect.

Referring to FIG. 8 , it is taken as an example that the control processor 2001 and the memory 2002 in the virtual cloud desktop server 2000 may be connected through a bus. As a non-transitory computer-readable storage medium, the memory 2002 can be used to store non-transitory software programs and non-transitory computer-executable programs. Additionally, memory 2002 may include high-speed random access memory, and may also include non-transitory memory, such as at least one disk memory, flash memory device, or other non-transitory solid state storage device. In some embodiments, the memory 2002 may include memory located remotely relative to the control processor 2001, and these remote memories may be connected to the virtual cloud desktop server 2000 through a network. Examples of such networks include, but are not limited to, the Internet, an intranet, a local area network, a mobile communication network, and combinations thereof.

Those skilled in the art can understand that the device structure shown in FIG. 8 does not constitute a limitation on the virtual cloud desktop server 2000, and may include more or less components than those shown in the figure, or combine some components, or different Component placement.

The virtual cloud desktop client provided by the embodiment of the fifth aspect of the present application has at least the following beneficial effects: by executing the virtual cloud desktop monitoring method of the second aspect or the third aspect, the virtual cloud desktop server can use the virtual cloud desktop The server receives the screen stuck notification sent by the virtual cloud desktop client and is triggered. The virtual cloud desktop server confirms the screen stuck fault of the corresponding desktop virtual machine. First, it compares the stuck screen image with the preset reference image. If the similarity between the picture and the reference picture exceeds the preset similarity threshold, it is considered that the current desktop virtual machine has a stuck screen fault, and finally a stuck screen prompt signal is output, which is convenient for the administrator to check the stuck screen fault and quickly troubleshoot; this application The virtual cloud desktop monitoring device of the embodiment performs a stuck screen judgment in response to a stuck screen notification sent by the virtual cloud desktop client, and compares with a preset reference picture, so as to accurately determine whether the desktop virtual machine has a stuck screen failure, and reduce the number of stuck screens. Screen error alarms, timely alert administrators, enable administrators to accurately handle screen stuck failures, and further improve the user experience of virtual cloud desktops.

A sixth aspect of the embodiments of the present application provides a computer-readable storage medium, where the computer-readable storage medium stores computer-executable instructions, and the computer-executable instructions are executed by one or more control processors, for example, by FIG. The execution of one of the control processors 1001 in 7 can cause the above-mentioned one or more control processors to execute the virtual cloud desktop monitoring method in the above-mentioned method embodiments, for example, to execute the above-described method steps S110 to S120 in FIG. 1 , FIG. The method steps S130 to S150 in FIG. 2, the method steps S121 to S122 in FIG. 3, and the method step S150 in FIG. 4; for another example, executed by a control processor 2001 in FIG. The processor executes the virtual cloud desktop monitoring method in the above method embodiment, for example, executes the method steps S210 to S240 in FIG. 5 and the method steps S310 to S330 in FIG. 6 described above.

The apparatus embodiments described above are only illustrative, and the units described as separate components may or may not be physically separated, that is, may be located in one place, or may be distributed to multiple network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution in this embodiment.

Those of ordinary skill in the art can understand that all or some of the steps and systems in the methods disclosed above can be implemented as software, firmware, hardware, and appropriate combinations thereof. Some or all physical components may be implemented as software executed by a processor, such as a central processing unit, digital signal processor or microprocessor, or as hardware, or as an integrated circuit, such as an application specific integrated circuit . Such software may be distributed on computer-readable media, which may include computer storage media (or non-transitory media) and communication media (or transitory media). As known to those of ordinary skill in the art, the term computer storage media includes both volatile and nonvolatile implemented in any method or technology for storage of information, such as computer readable instructions, data structures, program modules or other data flexible, removable and non-removable media. Computer storage media include, but are not limited to, RAM, ROM, EEPROM, flash memory or other memory technology, CD-ROM, digital versatile disk (DVD) or other optical disk storage, magnetic cartridges, magnetic tape, magnetic disk storage or other magnetic storage devices, or may Any other medium used to store desired information and which can be accessed by a computer. In addition, communication media typically embodies computer readable instructions, data structures, program modules, or other data in a modulated data signal such as a carrier wave or other transport mechanism, and can include any information delivery media, as is well known to those of ordinary skill in the art .

The above is a specific description of some implementations of the present application, but the present application is not limited to the above-mentioned embodiments. Those skilled in the art can also make various equivalent modifications or replacements without departing from the scope of the present application. These equivalents Variations or substitutions of the above are all included within the scope defined by the claims of the present application.

Claims

A virtual cloud desktop monitoring method is applied to a virtual cloud desktop client, wherein the virtual cloud desktop client is connected to a desktop virtual machine in a virtual cloud desktop server, and the virtual cloud desktop monitoring method includes:

monitoring the on-off state of the desktop data stream sent by the desktop virtual machine;

In response to the obtained desktop data stream being in a disconnected state, a screen stuck notification is sent to the virtual cloud desktop server.
The virtual cloud desktop monitoring method according to claim 1, further comprising:

In response to sending a stuck screen notification to the virtual cloud desktop server, screenshot the desktop to obtain a second stuck screen picture;

Send the second card screen picture to the virtual cloud desktop server.
The virtual cloud desktop monitoring method according to claim 1, wherein the sending a screen stuck notification to the virtual cloud desktop server in response to the obtained desktop data stream being in a disconnected state comprises:

monitoring input events of the virtual cloud desktop client;

Since the input event is monitored, in response to the obtained desktop data stream being in a disconnected state for a duration exceeding a preset time threshold, a screen stuck notification is sent to the virtual cloud desktop server.
The virtual cloud desktop monitoring method according to claim 1, further comprising:

In response to sending a screen stuck notification to the virtual cloud desktop server, a troubleshooting prompt is output.
A virtual cloud desktop monitoring method is applied to a virtual cloud desktop server, wherein the virtual cloud desktop server is provided with a desktop virtual machine connected to a virtual cloud desktop client, and the virtual cloud desktop monitoring method includes:

receiving a screen-stuck notification sent by the virtual cloud desktop client, where the screen-stuck notification is sent by the virtual cloud desktop client when the received desktop data stream is disconnected;

In response to receiving the stuck screen notification, take a screenshot of the desktop virtual machine to obtain a first stuck screen picture;

Comparing the first card screen picture with a reference picture, and judging the similarity between the first card screen picture and the reference picture;

In response to the similarity between the first stuck screen picture and the reference picture exceeding a preset similarity threshold, output stuck screen prompt information.
A virtual cloud desktop monitoring method is applied to a virtual cloud desktop server, wherein the virtual cloud desktop server is provided with a desktop virtual machine connected to a virtual cloud desktop client, and the virtual cloud desktop monitoring method includes:

Receive the stuck screen notification and the second stuck screen picture sent by the virtual cloud desktop client. The stuck screen notification is sent by the virtual cloud desktop client when the received desktop data stream is disconnected. The two-card screen picture is obtained by the virtual cloud desktop client taking a screenshot of its own desktop;

Comparing the second card screen picture with the reference picture, and judging the similarity between the second card screen picture and the reference picture;

In response to the similarity between the second stuck screen picture and the reference picture exceeding a preset similarity threshold, output stuck screen prompt information.
The virtual cloud desktop monitoring method according to claim 5 or 6, further comprising:

Preload reference images.
The method for monitoring virtual cloud desktops according to claim 7, wherein when a reference picture is preloaded, a preset similarity threshold of the reference picture is also acquired.
The virtual cloud desktop monitoring method according to claim 5, wherein the stuck screen prompt information includes information of the virtual cloud desktop client, information of the desktop virtual machine, and the first stuck screen picture.
The virtual cloud desktop monitoring method according to claim 6, wherein the stuck screen prompt information includes information of the virtual cloud desktop client, information of the desktop virtual machine, and the second stuck screen picture.
A virtual cloud desktop client, comprising at least one processor and a memory for communicating with the at least one processor; wherein, the memory stores instructions that can be executed by the at least one processor, the instructions is executed by the at least one processor, so that the at least one processor can execute the virtual cloud desktop monitoring method according to any one of claims 1 to 4.
A virtual cloud desktop server, comprising at least one processor and a memory for communicating with the at least one processor; wherein, the memory stores instructions that can be executed by the at least one processor, the instructions is executed by the at least one processor, so that the at least one processor can execute the virtual cloud desktop monitoring method according to any one of claims 5 to 9.
A computer-readable storage medium, wherein the computer-readable storage medium stores computer-executable instructions for causing a computer to execute the virtual cloud according to any one of claims 1 to 4 The desktop monitoring method, or, execute the virtual cloud desktop monitoring method according to any one of claims 5 to 9.