WO2021222978A1

WO2021222978A1 - Health passport systems and methods of its use

Info

Publication number: WO2021222978A1
Application number: PCT/AU2021/050411
Authority: WO
Inventors: Mark Andrew Radford; Matthew Charles McKinley
Original assignee: Mark Andrew Radford
Priority date: 2020-05-04
Filing date: 2021-05-04
Publication date: 2021-11-11

Abstract

Embodiments of the present disclosure provides a health passport for creating a next best decision for user safety in a real-time state. The system receives inputs from a user and service providers, and compliance and policy information and other data from data sources. The inputs, compliance and policy information and other data are automatically analysed in real-time to create a next best action decision matrix comprising next best action information to be suggested to the user. The next best information may include actions, alerts, warnings, and escalation models associated with the service providers. The movement, health data, and one or more dynamic factors of the user are monitored and accordingly status of the user is updated. The next best action information may be sent to the user based on the information in the database and monitoring of the user.

Description

HEALTH PASSPORT SYSTEMS AND METHODS OF ITS USE

TECHNICAL FIELD

[0001] The presently disclosed subject matter generally relates to the field of health and travel compliance. Particularly, the present subject matter relates to a health passport system and method for real-time management of an individual’s i.e. , a traveller’s status in regards to personal health and his/her interaction with compliant service provider environments and institutions responsible for border management and public health.

BACKGROUND

[0002] It would be attractive, practically and commercially, to provide a platform to manage and maintain a safe pathway for travellers that may be national or international travellers during a period where a dynamic contagious disease or a pandemic outbreak such as, but not limited to, COVID-19 exists.

[0003] An epidemic or pandemic outbreak also referred as an epidemic or pandemic, respectively, involves an infectious disease that is prevalent over a widespread geographic area and that affects a large proportion of a population (i.e., the public) in that geographic area. The geographic area may involve multiple cities, or countries. A pandemic is significant and concerning because of the potential that all the individuals of the population may be at risk of suffering serious illness or even death. A pandemic can cause fear and apprehension, and can result in closure of schools, places of business, and other public places. It is an immutable fact that pandemics occur when viruses are transmitted by people and that, in a highly connected and fast-moving world, travel is seen as a high-risk activity when pandemic threats emerge.

[0004] A pandemic or endemic can place sudden and intense demands on healthcare systems, immigration systems etc. The rampant nature by which the pandemic/endemic can spread may require a large proportion of available healthcare resources and providers to treat the victims of the illness, usually at the expense of the treatment of other injuries or illness. Especially worrisome is that the infectious nature of a pandemic illness may put at risk a large number of people if not stopped from spreading. In other words, a pandemic/endemic represents danger for the public at large because of the demands on and risks posed to the public’s defense mechanism against the illness, namely the healthcare systems. [0005] The traditional response to epidemic/pandemic evolved over 700 years ago and focused largely on preventing the movement of people. The concept of quarantine and border closures are first recorded in 14th Century Venice ( quaranta giorni = 40 days) and have been largely unaltered as a primary response to epidemics/pandemics. These approaches disrupt economic/social activity and development. Many cities and countries may develop some policies and guidelines to manage the pandemic or people during pandemic. For example, movement of the people may be restricted by the government or health authorities to avoid spread of the pandemic/endemic or to avoid community spread of the pandemic/endemic. However, it is difficult to accurately determine the movement of each individual during the pandemic/endemic situation.

[0006] Each country or city may have their own restrictions and guidelines that every individual should abide by to stop spread of pandemic. For example, a country may ask every person coming to their country to isolate for 2 weeks, or may ask the person to go through some health checks for visa processing, and so forth. Further, the countries may keep on updating the guidelines or restrictions depending on the dynamic nature of the pandemic. Under these circumstances it becomes difficult for people to keep track of these guidelines and restrictions to act accordingly.

[0007] A method and system for infection control by collecting data pertaining to a risk of infection as related to one or more Entities such as, for example, a person or an asset within a Geographic Area from one or more data sources, including data generated by an Entity tracking means is disclosed in WO 2010/066033A1 discloses. Then, a computer operable is utilized to implement a computer program capable of accessing the collected data to produce an analysis of a risk of infection relating to the one or more Entities. Thereafter, one or more communications of the analysis of the risk of infection are generated. A Real Time Location System (RTLS) is utilized as the Entity tracking means to collect data reflecting the movement of one or more Entities. The RTLS such as RFID may facilitate location and movement monitoring of Entities. But this doesn’t disclose allowing users to check if a place they visiting is safe from the infection or not. [0008] Another system for modeling a progression of disease within a population is disclosed in US2011/0093249A1 . The system comprising: a static database component comprising static data related to the disease and/or the population; a dynamic database component comprising dynamic data about the population and individual subjects; and a computer modeling component that is configured to model the data in the static database component and the dynamic database component, thereby modeling the disease within the population. The disease can be an infectious disease or a chronic disease. The system can also suggest an appropriate response for the deployment of scarce resources and predict the impact of such mitigation both in terms of reduction of mortality and morbidity and economic impact. The techniques disclosed in this helps to model the progression of disease but it does not provide any compliance and policies related information to the user when they travel during endemic or pandemic.

[0009] US2018/0150601 discloses a method comprising monitoring, by one or more computer processors, at least one of a newsfeed, website, a blog, and a social media site to identify recent occurrences of a contagious disease and receiving a notification of one or more incidences of a contagious disease in at least one geographic region. The method also includes retrieving a plurality of information associated with the contagious disease and a plurality of information associated with one or more travelers to at least one geographic region in a timeframe associated with the one or more incidences of the contagious disease. The method also includes retrieving travel information from a passport associated with the at least one geographic region and a timeframe associated with the disease; travel information input by a customs agent or other representative of a government agency associated with the at least one geographic region and a timeframe associated with the contagious disease; and travel information from a travel service associated with travel to the at least one geographic region and a timeframe associated with the contagious disease. Then a level of severity associated with the one or more incidences of the contagious disease is determined. Further, action associated with the one or more incidences of the contagious disease is determined. The action is then executed. The action may include notifying the one or more travelers to the at least one geographic region of a potential exposure to the contagious disease. But it doesn’t disclose about capturing information such as photos or proof of visit of the user to a particular place like restaurant, hospital, park, etc. in real time.

[0010] WO2017/023558A1 discloses a client computing device for providing a health- related suggestion. The client computing device includes a processor and an electronic personal assistant application program executable by the processor. The personal assistant application program is configured to capture user data associated with user activities across a plurality of computer programs. The user data is sent to a personal assistant user data interpretation engine. A health-related suggestion based on at least a subset of the user data and anonymized statistics of a user population retrieved from an aggregated knowledge base is received. The health-related suggestion is displayed on a display associated with the client computing device. This doesn’t disclose about information to help the user plan his/her travel.

[0011] Currently, there are no effective methods or systems that can manage and maintain a safe pathway for travellers in the midst of a dynamic contagious disease as it changes state, outbreaks and re-infection occur and locations and installations react to infection events. Even border closures and strict quarantine procedures have always been found to be limited in effectiveness.

[0012] It is an object of the present invention to overcome or ameliorate the above discussed disadvantages of the prior art, or at least offer a useful alternative.

SUMMARY

[0013] To overcome the above-mentioned limitations and problems, the present disclosure provides a system and method for managing and maintaining a safe pathway for travellers in the midst of a dynamic contagious disease as it changes state, outbreaks and re-infection occur and locations and installations react to infection events. The system may reassure the travellers that they are visiting / staying at compliant, clean facilities on their journey.

[0014] The present disclosure provides a health tracking system for real-time management of a user’s (or individual’s) status in regards to personal health and his/her interaction with one or more compliant service provider environments.

[0015] The system is configured to creates a “Next Best Decision/action” for traveller (user) safety in a real-time state. Examples of the next best decision or action may include, but are not limited to, isolating for 14 days, getting a blood test done, visiting a health service provider, filling a specific form, booking a flight, checking for visa restrictions, quarantine requirements, and so forth. Against the traveller’s VISA profile, the next best decision/action may include any conditional testing, isolation etc. Is combined with real time updates from a service provider database which uploads a status from the compliancy database. Compliance may be created through an input into a policy and procedure application or system designed for the service provider profile. A service provider could be such as, but not limited to, an educational institution, tourist destination, hotel, conference center, Food and Beverage (F&B) outlet, a country, a city etc. The system may be configured to send warnings, alerts and escalation models to the users comprising travellers. These escalations may include symptom downloading profiles, In / outward bound telehealth calls, reference to testing facilities etc. Further, the triggered alerts can be simultaneous multi-channel.

[0016] An embodiment of the present disclosure provides a health passport system (or system) for creating a next best decision for user safety in a real-time state. The system includes an input module to receive one or more inputs from a user and a plurality of service providers and compliance and policy information and other data from one or more data sources. The input module may also auto poll and automatically capture information such as, but not limited to, photo, and location in real-time. Further, the system includes a registration module configured to register the user and the plurality of service providers with the health passport system and create a profile for each of the user and the plurality of service providers based on the respective one or more inputs comprising registration information. Further, the system includes an analysis module configured to automatically analyse the one or more inputs and compliance and policy information in real-time to create at least one next best action decision matrix comprising next best action information to be suggested to the user, wherein the next best information may include one or more actions, alerts, warnings, and escalation models associated with the plurality of service providers. Further, the system includes a monitoring module configured to monitor movement, health data, and one or more dynamic factors of the user. Furthermore, the system includes an updating module configured to automatically update a status of the user according to a combination of the one or more dynamic factors that are being monitored by the monitoring module. The system also includes a communication module configured to send the next best action information to the user based on the information in the database and monitoring of the user.

[0017] The input module may be a single device or a combination of multiple devices, which may include hardware, software, firmware or combination of these. In some embodiments, the input module may receive inputs in form of images, text, audio/video, reports, documents, and so forth.

[0018] The analysis module may be a single device or a combination of multiple devices, which may include hardware, software, firmware or combination of these. Further, the analysis module may use suitable tools to analyse the one or more inputs. [0019] The monitoring module may be a single device or a combination of multiple devices, which may include hardware, software, firmware or combination of these. In some embodiments, the monitoring module may include GPS tracker, a health monitor, and so forth.

[0020] According to an aspect of the present disclosure, the system also includes at least one database configured to store the user profile, service provider profiles, the plurality of dynamic factors, user status, service provider state of each of the plurality of service providers, compliance and policy information, the at least one next best action decision matrix, registration information, events’ information, captured information, and the one or more inputs. The database may be a single database or a combination of multiple databases or servers which may store information or instructions for the system to work as disclosed in the present disclosure.

[0021] In some embodiments, the one or more inputs comprising at least one of registration information, user health data, events’ information, policies data, and compliance information.

[0022] In some embodiments, the data sources comprise a policy and procedure system and a database of each of the plurality of service providers. The policy and procedure system may store policies and compliance conditions and related information specific to each of the plurality of service providers.

[0023] According to an aspect of the present disclosure, the plurality of dynamic factors may comprise at least one of health history, changing disease characteristics and new patient handling techniques, location aware safety barriers, service provider status, travel destination status, travel health history, and contact tracing conditions.

[0024] According to another aspect of the present disclosure, the input module may further be configured for auto polling and automatically capturing information comprising data such as, but not limited to, photo capture, location coordinates, time, etc. in real time.

[0025] According to another aspect of the present disclosure, the communication module is further configured to notify the user about one or more events associated with the plurality of service providers. The communication module may be a single device or a combination of multiple device which may include hardware, software, firmware or combination of these.

[0026] According to another aspect of the present disclosure, the communication module is further configured to alert the user about non-compliance of the plurality of service providers and send notification message to the plurality of service providers about non-compliance of the user. [0027] According to another aspect of the present disclosure, the communication module is further configured to send the next best action information to the user on occurrence of the one or more events.

[0028] The communication module may also be configured to provide information to at least one of the plurality of service providers and institutions that the user is attending with status update on their conformity and compliance to the cleaning and maintenance policies recommended for their type of service provider and alert the user about change in policy of the plurality of service providers.

[0029] The communication module may further be configured to receive policy and compliance information from a plurality of policy systems of the plurality of service providers (and institutions) about updates regarding policies and compliance formalities respective to the plurality of service providers. In some embodiments, the communication module alerts the user about change in policy of the plurality of service providers.

[0030] In some embodiments, the health passport system also includes a user interface module configured to provide an end-to end view of one or more aspects of user’s pathway that influences user’s risk of exposure to a disease to the user. The user interface module may enable the user to access the health passport system and view various risk rating of service providers, integrated travel and compliance itinerary, and so forth. In some embodiments, the user can upload his/her medical test reports, visa documents etc. on the system via the user interface module.

[0031] Another embodiment of the present disclosure provides a health passport system for creating a next best decision for user safety in a real-time state. The system includes an input module to receive one or more inputs from a user and a plurality of service providers and compliance and policy information and other data from one or more data sources, the data sources comprise a policy and procedure system and a database of each of the plurality of service providers. The input module is further configured to auto poll and automatically capture information comprising photo capture in real-time. Further, the system includes a registration module configured to register the user and the plurality of service providers with the health passport system and create a profile for each of the user and the service providers based on the respective one or more inputs comprising registration information. Further, the system includes an analysis module configured to automatically analyse the one or more inputs and compliance and policy information in real-time to create at least one next best action decision matrix comprising next best action information to be suggested to the user, wherein the next best information may include one or more actions, alerts, warnings, and escalation models associated with the plurality of service providers. Further, the system includes a monitoring module configured to monitor movement, health data, and one or more dynamic factors of the user. Further, the system includes an updating module configured to automatically update a status of the user according to a combination of the one or more dynamic factors that are being monitored by the monitoring module, wherein the plurality of dynamic factors comprises at least one of health history, changing disease characteristics and new patient handling techniques, location aware safety barriers, service provider status, travel destination status, and contact tracing conditions. Furthermore, the system includes a communication module configured to: send the next best action information to the user on occurrence of the one or more events; and receive policy and compliance information from a plurality of policy systems of the plurality of service providers about updates regarding policies and compliance formalities respective to the plurality of service providers. The system also includes a user interface module configured to provide an end-to end view of one or more aspects of user’s pathway that influences user’s risk of exposure to a disease to the user.

[0032] According to an aspect of the present disclosure, the communication module is configured to provide information to at least one of the plurality of service providers and institutions that the user is attending. The information may include status update on conformity and compliance to the cleaning and maintenance policies recommended for the type of the plurality of service providers and institutions. The communication module may also be configured to alert the user about change in policy of the plurality of service providers and institutions.

[0033] A yet another embodiment of the present disclosure provides a method for creating a next best decision for user safety in a real-time state by using a health passport system. The method includes: receiving, by an input module, one or more inputs from a user and a plurality of service providers and compliance and policy information and other data from one or more data sources; registering, by a registration module, the user and the plurality of service providers with the health passport system and create a profile for each of the user and the plurality of service providers based on the respective one or more inputs comprising registration information; automatically analysing, by an analysis module, the one or more inputs and compliance and policy information in real-time to create at least one next best action decision matrix comprising next best action information to be suggested to the user, wherein the next best information may include one or more actions, alerts, warnings, and escalation models associated with the plurality of service providers; monitoring, by a monitoring module, movement, health data, and one or more dynamic factors of the user; automatically updating, by an updating module, a status of the user according to a combination of the one or more dynamic factors that are being monitored by the monitoring module; and sending, by a communication module, the next best action information to the user based on the information in the database and monitoring of the user. The method also includes notifying, by the communication module, the user about one or more events associated with the plurality of service providers.

[0034] In some embodiments, the method further comprises storing, in at least one database, the user profile, service providers’ profiles, the plurality of dynamic factors, user status, service provider state of each of the plurality of service providers, compliance and policy information, the at least one next best action decision matrix, registration information, and the one or more inputs.

[0035] The one or more inputs may include such as, but not limited to, the registration information, user health data, events’ information policies data, and compliance information.

[0036] In some embodiments, the method also includes sending, by the communication module, the next best action information to the user on occurrence of the one or more events. The method may further include providing, by the communication module, information to at least one of the plurality of service providers and institutions that the user is attending, wherein the information comprising a status update on conformity and compliance to the cleaning and maintenance policies recommended for the type of the plurality of service providers and institutions.

[0037] In some embodiments, the method includes alerting, by the communication module, the user about change in policy of the plurality of service providers and institutions.

[0038] In some embodiments, the method may also include providing, by a user interface module, an end-to end view of one or more aspects of user’s pathway that influences user’s risk of exposure to a disease to the user. [0039] Other and further aspects and features of the disclosure will be evident from reading the following detailed description of the embodiments, which are intended to illustrate, not limit, the present disclosure.

BRIEF DESCRIPTION OF THE DRAWINGS [0040] The illustrated embodiments of the disclosed subject matter will be best understood by reference to the drawings, wherein like parts are designated by like numerals throughout. The following description is intended only by way of example, and simply illustrates certain selected embodiments of devices, systems, and processes that are consistent with the disclosed subject matter as claimed herein.

[0041] Figure 1 A is a schematic diagram illustrating an exemplary environment, where various embodiments of the present disclosure may function;

[0042] Figure 1B is a block diagram illustrating system elements of a health passport system of Figure 1A, in accordance with an embodiment of the present disclosure; [0043] Figure 2 is a block diagram illustrating an exemplary architecture of a health passport system, in accordance with an embodiment of the present disclosure;

[0044] Figure 3 illustrates exemplary user interface of the health passport system of the Figure 1A for an exemplary use case scenario, in accordance with an embodiment of the present disclosure;

[0045] Figures 4A-4B illustrates screenshot of an exemplary compliance inspection interfaces for a service provider registered with the health passport system of Figure 1 , in accordance with an embodiment of the present disclosure;

[0046] Figure 5 illustrates a connectivity diagram describing the touch points and interaction of a traveller with a health passport system from an immigration standpoint, in accordance with an embodiment of the present disclosure;

[0047] Figure 6 illustrates exemplary screenshot showing aspects of user guidance through the user interface module on the user’s device;

[0048] Figure 7 illustrates an exemplary scenario of inbuilt automated risk assessment of a user’s journey;

[0049] Figure 8 illustrates an exemplary screenshot of displaying status information indicating the health status and travel compliance of a user to the user; and [0050] Figure 9 is a block diagram illustrating how the system can enables control layers along a user’s journey, including pre-travel and post-arrival stages can be activated to filter out risk progressively.

DETAILED DESCRIPTION [0051] The following detailed description is made with reference to the figures. Exemplary embodiments are described to illustrate the disclosure, not to limit its scope, which is defined by the claims. Those of ordinary skill in the art will recognize a number of equivalent variations in the description that follows.

[0052] The functional units described in this specification have been labeled as devices or modules or systems. A device/module/system may be implemented in programmable hardware devices such as processors, digital signal processors, central processing units, field programmable gate arrays, programmable array logic, programmable logic devices, cloud processing systems, or the like. The devices may also be implemented in software for execution by various types of processors. An identified device may include executable code and may, for instance, comprise one or more physical or logical blocks of computer instructions, which may, for instance, be organised as an object, procedure, function, or other construct. Nevertheless, the executable of an identified device need not be physically located together, but may comprise disparate instructions stored in different locations which, when joined logically together, comprise the device and achieve the stated purpose of the device.

[0053] Indeed, an executable code of a device or module could be a single instruction, or many instructions, and may even be distributed over several different code segments, among different applications, and across several memory devices. Similarly, operational data may be identified and illustrated herein within the device, and may be embodied in any suitable form and organised within any suitable type of data structure. The operational data may be collected as a single data set, or may be distributed over different locations including over different storage devices, and may exist, at least partially, as electronic signals on a system or network.

[0054] Reference throughout this specification to “a select embodiment,” “one embodiment,” or “an embodiment” means that a particular feature, structure, or characteristic described in connection with the embodiment is included in at least one embodiment of the disclosed subject matter. Thus, appearances of the phrases “a select embodiment,” “in one embodiment,” or “in an embodiment” in various places throughout this specification are not necessarily referring to the same embodiment.

[0055] Furthermore, the described features, structures, or characteristics may be combined in any suitable manner in one or more embodiments. In the following description, numerous specific details are provided, to provide a thorough understanding of embodiments of the disclosed subject matter. One skilled in the relevant art will recognize, however, that the disclosed subject matter can be practiced without one or more of the specific details, or with other methods, components, materials, etc. In other instances, well-known structures, materials, or operations are not shown or described in detail to avoid obscuring aspects of the disclosed subject matter.

[0056] In accordance with the exemplary embodiments, the disclosed computer programs or modules can be executed in many exemplary ways, such as an application that is resident in the memory of a device or as a hosted application that is being executed on a server and communicating with the device application or browser via a number of standard protocols, such as TCP/IP, HTTP, XML, SOAP, REST, JSON and other sufficient protocols. The disclosed computer programs can be written in exemplary programming languages that execute from memory on the device or from a hosted server, such as BASIC, COBOL, C, C++, Java, Pascal, or scripting languages such as JavaScript, Python, Ruby, PHP, Perl or other sufficient programming languages.

[0057] Some of the disclosed embodiments include or otherwise involve data transfer over a network, such as communicating various inputs or files over the network. The network may include, for example, one or more of the Internet, Wide Area Networks (WANs), Local Area Networks (LANs), analog or digital wired and wireless telephone networks (e.g., a PSTN, Integrated Services Digital Network (ISDN), a cellular network, and Digital Subscriber Line (xDSL)), radio, television, cable, satellite, and/or any other delivery or tunneling mechanism for carrying data. The network may include multiple networks or sub networks, each of which may include, for example, a wired or wireless data pathway. The network may include a circuit-switched voice network, a packet- switched data network, or any other network able to carry electronic communications. For example, the network may include networks based on the Internet protocol (IP) or asynchronous transfer mode (ATM), and may support voice using, for example, VoIP, Voice-over-ATM, or other comparable protocols used for voice data communications. In one implementation, the network includes a cellular telephone network configured to enable exchange of text or SMS messages.

[0058] Examples of the network include, but are not limited to, a personal area network (PAN), a storage area network (SAN), a home area network (HAN), a campus area network (CAN), a local area network (LAN), a wide area network (WAN), a metropolitan area network (MAN), a virtual private network (VPN), an enterprise private network (EPN), Internet, a global area network (GAN), and so forth. [0059] Figure 1A is a schematic diagram illustrating an exemplary environment 100A, where various embodiments of the present disclosure may function. As shown, the environment 100A includes a health passport system 102 and a plurality of service providers 106A-106N. The user 104 may be a traveller from one place, such as countries, cities etc., to another place. For example, the user 104 may be a person moving to another country for studying a course. Non-limiting examples of the service providers 106A-106N may include an educational institution, a food and beverage outlet, an immigration and border security department, a health service provider, a hospital, an office, and so forth. The system 102 may include one or more modules such as, but not limited to, an input module, a registration module, an analysis module, a monitoring module, an updating module, a communication module, and a database. Each of these modules (or systems or devices) may be hardware, software, firmware, or combination of these.

[0060] The user 104 may provide one or more inputs comprising registration information for registering with the health passport system 102 (hereinafter may be referred as the system 102). Similarly, the plurality of service providers 106A-106N may provide their respective registration information for registering with the health passport system 102.

[0061] The health passport system 102 may receive the one or more inputs from the user 104 and the plurality of service providers 106A-106N. Further, the system 102 may receive compliance and policy information and other data from one or more data sources. In an exemplary scenario, the other data may include events related information, border security applications data, third party personal screening and testing profiles, real-time GPS information of the user 104, compliance report of the user 104, health data of the user 104, policies update of the service providers 106A-106N, and so forth. In some embodiments, the one or more inputs may include at least one of registration information, user health data, events’ information, dynamic disease information, pandemic related data, policies data, and compliance information.

[0062] The system 102 is configured to register the user 104 and the plurality of service providers 106A-106N (hereinafter may be referred as service providers 106) with the health passport system 102 and create a profile for each of the user 104 and the service providers 106 based on the respective one or more inputs comprising registration information. [0063] The system 102 may be configured to automatically analyse the one or more inputs and compliance and policy information in real-time to create at least one next best action decision matrix comprising next best action information to be suggested to the user 104. In some embodiments, the next best information may include one or more actions, alerts, warnings, and escalation models associated with the plurality of service providers 106.

[0064] The system 102 may be configured to monitor movement, health data, and one or more dynamic factors of the user 104. In some embodiments, the system 102 may use GPS system to monitor the movement of the user 104. In some embodiments, the user 104 may enter the health data and health history into the system 102 via a computing device. Non-limiting examples of the computing device may include a computer, a laptop, a tablet computer, a fitness tracker, a smart television, a smart phone, and a smart watch.

[0065] The system 102 configured to automatically update a status (or state) of the user 104 according to a combination of the one or more dynamic factors that are being monitored. In some embodiments, the plurality of dynamic factors may comprise at least one of health history, changing disease characteristics and new patient handling techniques, location aware safety barriers, service provider status, travel destination status, and contact tracing conditions.

[0066] Further, the system 102 is configured to send the next best action information to the user based on the information in the database and monitoring of the user 104. In some embodiments, the system 102 may send the next best action information to the user on occurrence of the one or more events. In some embodiments, the system 102 is further configured to notify the user 104 about one or more events associated with the plurality of service providers 106A-106N. Further, the system 102 may provide information or notify to at least one of the plurality of service providers 106A-106N and institutions that the user 104 is attending with status update on their conformity and compliance to the cleaning and maintenance policies recommended for their type of service provider (e.g., an education institution) and alert the user 104 about change in policy of the plurality of service providers 106A-106N.

[0067] In some embodiments, the system 102 is further configured to receive policy and compliance information from a plurality of policy systems of the plurality of service providers 106A-106N about updates regarding policies and compliance formalities respective to the plurality of service providers 106A-106N. The policy systems may store information about policies, compliance formalities requirement for the plurality of service providers 106A-106N.

[0068] In some embodiments, the system 102 is further configured for auto polling and automatically capturing information comprising information such as, photo, location coordinates, etc. capture in real-time. For example, the system 102 may click pictures of the places or capture location coordinates of the places (such as, the restaurant, cinema halls, hospital, institutions, city, church, etc.) that the user 104 is visiting. In some embodiments, the system 102 can ask the user 104 if he would want the system to automatically capture information or not. The user 104 can switch off or switch on the option of auto polling or auto information capture.

[0069] The system 102 may store the user profile, service provider profiles, the plurality of dynamic factors, user status, service provider state of each of the plurality of service providers, compliance and policy information, the at least one next best action decision matrix, registration information, events’ information, and the one or more inputs into a database. In some embodiments, the database may be located remotely or in a cloud network or at a server.

[0070] In some embodiments, the data sources comprise a policy and procedure system and a database of each of the plurality of service providers 106A-106N.

[0071] Figure 1 B is a block diagram illustrating system elements of the health passport system 102 of Figure 1A, in accordance with an embodiment of the present disclosure. The system 102 primarily includes an input module 108, a registration module 110, an analysis module 112, a monitoring module 114, an updating module 116, a communication module 118, a database 120, and a user interface module 122.

[0072] The input module 108 can include software, hardware, firmware or combination of these. The configured to receive one or more inputs from a user (such as the user 104) and the plurality of service providers 106A-106N and compliance and policy information and other data from one or more data sources. The input module 108 can also auto poll and automatically capture information comprising photo capture in real time. The information may also include location coordinates of the places where the user 104 visits. The non-limiting examples of the one or more inputs comprising at least one of registration information, user health data, events’ information, policies data, and compliance information. The data sources may include a policy and procedure system and a database of each of the plurality of service providers 106A-106N. The policy and procedure system may include policies, rules, protocol information. [0073] The registration module 110 can include software, hardware, firmware or combination of these. The registration module 110 enables the user 104 and the plurality of service providers 106A-106N to register with the health passport system 102. The registration module 110 creates a profile for each of the user 104 and the plurality of service providers 106A-106N based on the respective one or more inputs comprising registration information.

[0074] The analysis module 112 can include software, hardware, firmware or combination of these. The analysis module 112 is configured to automatically analyse the one or more inputs and compliance and policy information in real-time to create at least one next best action decision matrix. The next best decision matrix may include next best action information that can be suggested to the user 102. The non-limiting examples of the next best information may include one or more actions, alerts, warnings, and escalation models associated with the plurality of service providers 106A-106N. [0075] The monitoring module 114 can include software, hardware, firmware or combination of these. The monitoring module 114 may monitor movement, health data, and one or more dynamic factors of the user 104.

[0076] The updating module 116 can include software, hardware, firmware or combination of these. The updating module 116 may automatically update a status of the user 104 according to a combination of the one or more dynamic factors (e.g., health history, changing disease characteristics and new patient handling techniques, location aware safety barriers, service provider status, travel destination status, contact tracing conditions, and so forth) that are being monitored by the monitoring module 114 [0077] The communication module 118 can include software, hardware, firmware or combination of these. The communication module 118 configured to send the next best action information to the user 104 based on the information in the database 120 and monitoring of the user 104. In some embodiments, the communication module 118 may notify the user 104 about one or more events associated with the plurality of service providers 106A-106N. The communication module 118 may also alert the user 104 about non-compliance of the plurality of service providers 106A-106N. For example, if a service provider of the plurality of service providers is not safe to visit or risky to visit, then the communication module 118 may send an alert message to the user 104. In some embodiments, the communication module 118 may send notification message to the plurality of service providers about non-compliance of the user. [0078] In some embodiments, the communication module 118 may also send the next best action information to the user 104 on occurrence of the one or more events. Further, the communication module 118 may provide information to at least one of the plurality of service providers 106A-106N and institutions that the user 104 is attending with status update on their conformity and compliance to the cleaning and maintenance policies or other policies recommended for their type of service provider and alert the user 104 about change in policy of the plurality of service providers 106A-106N.

[0079] In some embodiments, the communication module 118 is further configured to receive policy and compliance information from a plurality of policy systems of the plurality of service providers 106A-106N about updates regarding policies and compliance formalities respective to the plurality of service providers 106A-106N. Further, the module 118 may alert the user 104 about change in policy of the plurality of service providers 106A-106N and institutions.

[0080] The database 120 may be a single database or combination of multiple databases or servers configured to store information, data such as, but not limited to, the user profile, service provider profiles, the plurality of dynamic factors, user status, service provider state of each of the plurality of service providers, compliance and policy information, the at least one next best action decision matrix, registration information, events’ information, captured information, and the one or more inputs.

[0081] The user interface module 122 may provide an end-to end view of one or more aspects of user’s pathway that influences user’s risk of exposure to a disease to the user 104. The user 104 can view if a place is safe to visit via the user interface module 122. In some embodiments, the user interface module 122 may display a risk rating of the place or service providers 106A-106N the user plans to visit.

[0082] Figure 2 is a block diagram 200 illustrating an exemplary architecture of a health passport system 102 of the Figure 1 A, in accordance with an embodiment of the present disclosure. As shown, the system 102 may be configured to send personalized alert to the user and notify channels like industry compliance channels including but are not limited to, tourism, education, business, official, and so forth and traveller/user contact channels including, but are not limited to, app alerts, SMS, email, quick codes, feature codes, and USSD (Unstructured Supplementary Service Data).

[0083] Figure 3 illustrates exemplary user interface 300 of the health passport system 102 of the Figure 1A for an exemplary use case scenario, in accordance with an embodiment of the present disclosure. The traveller itinerary or pathway may be mapped into the health passport system 102 in a basic sense. If a traveller is travelling to Australia on the 15^th September, will be doing 1 week of isolation at ABC Medi Stay facility, before the traveller start a three-month language course at Bills Talk Right, then commencing a three-year degree at ABC University. In this basic journey the following interactions may occur. Pre-travel heath assessment including any pre-travel isolation, additional testing etc. of the traveller may be loaded into the health passport system 102 by the traveller. During the period of isolation, the health passport system 102 may use GEO-tracking for high level monitoring of an individual’s (i.e. The traveller’s) movement including if necessary, auto polling and photo capture of the isolation facility. Further, the system 102 may provide the institutions that the traveller is attending with status update on their conformity and compliance to the cleaning and maintenance policies recommended for their type of facility.

[0084] Figures 4A-4B illustrates exemplary compliance inspection interfaces for a service provider registered with the health passport system of Figure 1, in accordance with an embodiment of the present disclosure. The interfaces 400A-400I are associated with a dynamic data source (or of the service provider) that may trigger events to the traveller (or the user 104) according to a compliance level.

[0085] The health passport system 102 may manage and maintain a safe pathway for the traveller(s) that may be national or international traveller(s) in the midst of a dynamic contagious disease such as, but not limited to, COVID-19, and so forth.

[0086] The health passport system 102 (i.e. The compliance system) may be configured to take next best action based on one or more situations. For example, in a situation when a facility that the traveller is attending has an infection incident, the next best action may include: Geofencing warning to avoid any interaction with the facility; Contact warning and self-assessment of symptoms guidelines alert; Tele health contact, prompted to the user with contact details etc. or an outbound call request sent to a telehealth call center automatically by the health passport system; automatic alert dictating additional testing with location sensitive approved testing facilities in the area from the national directory (existing data source). The Next Best Action decision matrix may be a comprehensive and intelligent. In some embodiments, the health passport system may use predictive algorithms/methods for real-time processing at the trigger event time, and can encompass infection rates / times, previous history (immunity level) etc. [0087] Figure 5 illustrates a connectivity diagram 500 describing the touch points and interaction of a traveller with a health passport system (such as the system 102 of Figure 1) from an immigration standpoint, in accordance with an embodiment of the present disclosure. This is the first stage of traveller interaction with the health passport system, linking the additional VISA health check requirements and pre-travel isolation / testing / checks.

[0088] Figure 6 illustrates another connectivity diagram 600 describing the touch points and interaction of a traveller with a health passport system from an immigration standpoint, in accordance with an embodiment of the present disclosure. The diagram 600 shows how the travellers can use the health passport system and get information about travel industry and education institutions, immigration and border force system, and health departments.

[0089] Figure 7 illustrates exemplary screenshot 700 showing aspects of user guidance through the user interface module on the user’s device. Further, the screenshot 600 illustrated an example of automated alerting and escalation. The user can access the user interface module of the health passport system 102 of Figure 1A on a device such as, but not limited to, a computer, a smart phone, a laptop, a tablet computer, and so forth. The user can receive alerts on the device through the system 102 and may also be able to escalate any issue through the user interface module. The system 102 also able to do real-time monitoring of the user and may also capture photo or location of the user automatically. The user can also view integrated travel and compliance itinerary via the user interface module on the device.

[0090] Figure 8 illustrates an exemplary screenshot 800 where the health passport system 102 is able to do an inbuilt automated risk assessment or analysis of a user’s journey from one place to other. For example, from one city to other city, from one country to other country via flights, from his home to a service provider etc. The health passport system 102 via the communication module can inform journey decisions to the user while also providing key advice about user’s travel requirements. In some embodiments, the system 102 may suggest some actions or advise of some alternative next best action based on the automated risk assessment or analysis. Further, the system may provide a risk rating (e.g., low risk, medium risk, or high risk, or a number rating between 1 -10) for the place(s) the user plans to visit during his/her journey to help the user to plan his journey accordingly. [0091] Figure 9 illustrates an exemplary screenshot 900 of displaying status information, by a communication module of the health passport system 102, to the user to indicate the health status and travel compliance of a user. For example, the system 102 can provide information about user’s health issues (if any) and if the user is complying to the policies and rules of a destination where the user is going. Destination may be a service provider, a country, a city, a restaurant, a hospital, a visa office, a school, a college, a bank, a club, a library, and so forth. The visibilities of traveller journey may help in risk mitigation.

[0092] Figure 10 is a block diagram 1000 illustrating how the health passport system can enable control layers along a user’s journey, including pre-travel and post-arrival stages can be activated to filter out risk progressively. The system 102 can help the user to view and access layered and monitored implementation of risk management tools. The health passport system 102 is designed to run on a real-time analytical processing platform (i.e. , the analysis module of the system 102). Further, the health passport system is configured to update its database based on different categories of policy according to the government guidelines and medical recommendations at the time. The system 102 is configured to be flexible to adjust policy and Next best Action rules in-line with these changes in the database. The health passport system 102 may be configured to cater for data ingestion from many data sources of all different data types and structure. The health passport system 102 has the capability to do this at daily multi billion record capacities and maintain 2 x 24 system uptime.

[0093] Further, the health passport system 102 is configured to collate many different inputs and updated from a plurality of data sources to maintain a real-time current state. Further, the health passport system 102 is configured to trigger alerts and updates through a full omni-channel suite of contact including such as, but not limited to, border security/immigration systems, education systems, tourism systems, business systems, medical system comprising such as, but not limited to, telehealth system, digital health system, third party testing systems, immunity tracking systems, and so forth. The health passport system 102 is configured to process, encrypt and store data from multiple data sources in a database. The health passport system 102 stores and maintains data by using industry best practices in data privacy, encryption, and data ethics.

[0094] The health passport system 102 is configured for real-time management of an individual’s (i.e., traveller’s) status in regards to personal health and their interaction with compliant service provider environments. The health passport system 102 may be configured to manage and maintain a safe pathway for travellers in the midst of a dynamic contagious disease as it changes state, outbreaks and re-infection occur and locations and installations react to infection events. The health passport system 102 may reassure the traveller that they are visiting/staying at compliant, clean facilities (free from the risk of endemic or pandemic) on their journey. Further, the health passport system 102 is configured to provide or suggest a “Next Best Decision” for traveller safety in a real-time state. The system 102 may combine the traveller’s VISA profile (including any conditional testing, isolation etc.) with real time updates from different service provider database (data sources), which uploads a status from the compliancy database. The system 102 may create compliance through input into a policy and procedure system designed for a service provider profile. Non limiting examples of the service provider may include an educational institution, a tourist destination, a hotel, conference center, a F&B outlet etc. The system 102 may send warnings, alerts and escalation models to the user such as the traveller, service providers etc. These escalation model may include symptom downloading profiles, In / outward bound telehealth calls, reference to testing facilities etc. The triggered alerts can be simultaneous multi-channel.

[0095] The health passport system 102 has very high performance as it can process over nine billion records per day in 99.99% availability installations.

[0096] The disclosed health passport system is configured to maintain a real-time state and condition of each traveller. The traveller can access the health passport system via a user interface on a computing device like a smart phone, computer etc. In some embodiments, the traveller (or any other user) can access the health passport system via a browser like Internet Explorer, Google Chrome etc. on the computing device. [0097] The health passport system is configured to update traveller state automatically according to a combination of one or more dynamic factors that are being monitored by the system. The non-limiting examples of the dynamic factors may include health history of the traveller, changing disease characteristics and new patient handling techniques, location aware safety barriers, service provider status, travel destination status, and contact tracing conditions.

[0098] The health passport system is configured to adapt according to different categories of policy according to the government guidelines and medical recommendations at the time. Further, the health passport system is configured to adjust policy and next best action rules (stored in a database of the health passport system) in-line with these changes in policies etc.

[0099] The health passport system may allow for orchestration of multiple data sources in real-time to create a dynamic multi touch pathway with a high degree of automaton. [00100] The disclosed health passport system may be used for international travel enablement and/or domestic tracking of the users, i.e. The travellers, safely between countries or states or cities. It has a wide-ranging applicability to countries wanting to enable opening boarders under the current COVID-19 threat.

[00101] An embodiment of the present disclosure provides a health passport system (or system) for creating a next best decision for user safety in a real-time state. The system includes an input module to receive one or more inputs from a user and a plurality of service providers and compliance and policy information and other data from one or more data sources. Further, the system includes a registration module configured to register the user and the plurality of service providers with the health passport system and create a profile for each of the user and the plurality of service providers based on the respective one or more inputs comprising registration information. Further, the system includes an analysis module configured to automatically analyse the one or more inputs and compliance and policy information in real-time to create at least one next best action decision matrix comprising next best action information to be suggested to the user, wherein the next best information may include one or more actions, alerts, warnings, and escalation models associated with the plurality of service providers. Further, the system includes a monitoring module configured to monitor movement, health data, and one or more dynamic factors of the user. Furthermore, the system includes an updating module configured to automatically update a status of the user according to a combination of the one or more dynamic factors that are being monitored by the monitoring module. The system also includes a communication module configured to send the next best action information to the user based on the information in the database and monitoring of the user.

[00102] According to an aspect of the present disclosure, the system also includes a database configured to store the user profile, service provider profiles, the plurality of dynamic factors, user status, service provider state of each of the plurality of service providers, compliance and policy information, the at least one next best action decision matrix, registration information, events’ information, and the one or more inputs. [00103] In some embodiments, the one or more inputs comprising at least one of registration information, user health data, events’ information, policies data, and compliance information.

[00104] In some embodiments, the data sources may include a policy and procedure system and a database of each of the plurality of service providers and/or institutions. [00105] According to an aspect of the present disclosure, the plurality of dynamic factors may comprise at least one of health history, changing disease characteristics and new patient handling techniques, location aware safety barriers, service provider status, travel destination status, and contact tracing conditions.

[00106] According to another aspect of the present disclosure, the input module may further be configured for auto polling and automatically capturing information comprising photo capture in real-time.

[00107] According to another aspect of the present disclosure, the communication module is further configured to notify the user about one or more events associated with the plurality of service providers.

[00108] According to another aspect of the present disclosure, the communication module is further configured to send the next best action information to the user on occurrence of the one or more events.

[00109] The communication module may also be configured to provide information to at least one of the plurality of service providers and institutions that the user is attending with status update on their conformity and compliance to the cleaning and maintenance policies recommended for their type of service provider and alert the user about change in policy of the plurality of service providers.

[00110] The communication module may further be configured to receive policy and compliance information from a plurality of policy systems of the plurality of service providers about updates regarding policies and compliance formalities respective to the plurality of service providers.

[00111] Another embodiment of the present disclosure provides a health passport system for creating a next best decision for user safety in a real-time state. The system includes an input module to receive one or more inputs from a user and a plurality of service providers and compliance and policy information and other data from one or more data sources, the data sources may include a policy and procedure system and a database of each of the plurality of service providers. Further, the system includes a registration module configured to register the user and the plurality of service providers with the health passport system and create a profile for each of the user and the service providers based on the respective one or more inputs comprising registration information. Further, the system includes an analysis module configured to automatically analyse the one or more inputs and compliance and policy information in real-time to create at least one next best action decision matrix comprising next best action information to be suggested to the user, wherein the next best information may include one or more actions, alerts, warnings, and escalation models associated with the plurality of service providers. Further, the system includes a monitoring module configured to monitor movement, health data, and one or more dynamic factors of the user. Further, the system includes an updating module configured to automatically update a status of the user according to a combination of the one or more dynamic factors that are being monitored by the monitoring module, wherein the plurality of dynamic factors comprises at least one of health history, changing disease characteristics and new patient handling techniques, location aware safety barriers, service provider status, travel destination status, and contact tracing conditions. Furthermore, the system includes a communication module configured to: send the next best action information to the user on occurrence of the one or more events; and receive policy and compliance information from a plurality of policy systems of the plurality of service providers about updates regarding policies and compliance formalities respective to the plurality of service providers.

[00112] A yet another embodiment of the present disclosure provides a method for creating a next best decision for user safety in a real-time state by using a health passport system. The method includes: receiving, by an input module, one or more inputs from a user and a plurality of service providers and compliance and policy information and other data from one or more data sources; registering, by a registration module, the user and the plurality of service providers with the health passport system and create a profile for each of the user and the plurality of service providers based on the respective one or more inputs comprising registration information; automatically analysing, by an analysis module, the one or more inputs and compliance and policy information in real-time to create at least one next best action decision matrix comprising next best action information to be suggested to the user, wherein the next best information may include one or more actions, alerts, warnings, and escalation models associated with the plurality of service providers; monitoring, by a monitoring module, movement, health data, and one or more dynamic factors of the user; automatically updating, by an updating module, a status of the user according to a combination of the one or more dynamic factors that are being monitored by the monitoring module; and sending, by a communication module, the next best action information to the user based on the information in the database and monitoring of the user.

[00113] The disclosed health passport system helps users such as, but not limited to, travellers to determine which are compliant service provider, hotels, institutions. Therefore, the health passport system reassures that the users, e.g., the travellers are using low-risk means of transport, visiting or staying at compliant and low risk facilities on their journey. The health passport system substantially addresses concerns for the users/travellers about the risk of travel to local communities, minimising the economic and social disruptions resulting from closed borders (national and internal) when users/travellers are able to be seen to be clear of infection.

[00114] The disclosed health passport system guides a traveller to: plan, select and conduct travel based on considerations of safety and public health. The health passport system also provides a traveller guidance about how to meet mandated and recommended pre-travel, in-journey and post-travel requirements. The health passport system can also help user/traveller to monitor a traveller’s compliance with mandated and recommendedcompliance requirements for the entire journey.

[00115] The disclosed health passport system can be used to alert travellers of risk and provide next-best-action options; and to escalate critical issues to resolvers (e.g., designated persons, agencies). The disclosed health passport system may escalate critical issues to service provider for example, a health tracking system for real-time management of a user’s status regards to personal health and his/her interaction with one or more compliant service provider environments.

[00116] The health passport system provides a set of flexible tools to allow the risk of a traveller to be established and monitored with a high degree of confidence.

[00117] The health passport system is configured to inform a traveller of actual and emerging risk related to the proposed travel and inform border and health authorities about the potential and actual risk posed by persons seeking to travel and during their travel. Further, the system may guide travellers through travel compliance requirements designed to minimise risks and enable traveller-health-support services minimise the risk of infection for fellow-travellers and the community ingeneral. In some embodiments, the system may support existing and emerging systems and technologies designed to mitigatethe effect of endemics/pandemics. The health passport system may also provide early warning of emerging risks to users, plurality of service providers, immigration authority of a country, institutions and so forth, that in turn may help in planning and managing safe travel of users across borders/countries/cities; and [00118] The disclosed health passport system may enable users/service providers etc. in the early detection of emerging epidemics/pandemics, measurement of the effectiveness of countermeasures and associated public health research through the application of advanced analytics.

[00119] The health passport system is configured to understand the traveller (i.e. , the user) in context for example, what risks has the traveller been exposed to, what risks are posed to the traveller by the planned journey, what mitigating steps have been taken, where the traveller is, what support services are available to the traveller, what options are available). The health passport system creates a real-time “Next Best Decision/action” for the traveller based on safety. The non-limiting examples of the next best decision may include isolating for a number of days, being tested, visiting a health service provider, changing forward-travel plans, and adhering to any visa-specific requirements. Further, the system can inform the users via real time updates from service provider and other databases that uploads status information from the compliance database and other sources. Compliance may be created through an input into a policy and procedure application or system designed for the service provider profile. In some embodiments, the service provider can be an educational institution, tourist destination, hotel, conference center, food and Beverage (F&B) outlet, airline, cruise company, and so forth. The system may be configured to send warnings, alerts and escalation models to the users comprising travellers. These escalations may include symptom downloading checks profiles, In / outward bound telehealth calls, reference referral to testing facilities etc. Further, the triggered alerts can be simultaneous multi channel and directed to both the traveller and traveller-support services.

[00120] The health passport system incorporates security and privacy by-design features. Extensive use of encryption is used to protect personal and private data at rest and in flight while the traveller/user has full visibility of what data has been accessed and by whom. At the end of a journey, the traveller can request that all of their personal and private data is deleted. This is achieved by deleting the relevant encryption key.

[00121] The system supports the analysis of anonymized data for the purpose of conducting research and identifying potential and actual risk trends and monitoring the integrity of data sources. [00122] The system includes a user interface module for providing an end-to-end view of all the aspects of a user’s (e.g., traveller’s) pathway that can influence user’s risk of exposure to a disease/endemic/pandemic to the user for example during his/her cycle of travel. In some embodiments, the user interface module may provide (or display) a status with live relevant dashboards at a national, regional and institutional level for the service providers such as, but not limited to, health departments, border and health authorities and management institutions.

[00123] Further, in some embodiments, the system may include a real-time policy engine that may maintain every user’s (traveller’s) individual pathway. The system is configured to warn, alert and escalate non- compliance back to the user.

[00124] The system can be used as a mobile application or via a website by the user for examples, travellers, to get information about policy program, processes etc. prior to and during their travel to another city or country.

[00125] It will be understood that the devices and the databases referred to in the previous sections are not necessarily utilized together method or system of the embodiments. Rather, these devices are merely exemplary of the various devices that may be implemented within a computing device or the server device, and can be implemented in exemplary another device (or module), and other devices as appropriate, that can communicate via a network to the exemplary server device. [00126] It will be appreciated that several of the above-disclosed and other features and functions, or alternatives thereof, may be desirably combined into many other different systems or applications. Various presently unforeseen or unanticipated alternatives, modifications, variations, or improvements therein may be subsequently made by those skilled in the art, which are also intended to be encompassed by the following claims. [00127] The above description does not provide specific details of manufacture or design of the various components. Those of skill in the art are familiar with such details, and unless departures from those techniques are set out, techniques, known, related art or later developed designs and materials should be employed. Those in the art are capable of choosing suitable manufacturing and design details.

[00128] The terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the disclosure. It will be appreciated that several of the above disclosed and other features and functions, or alternatives thereof, may be combined into other systems, methods, or applications. Various presently unforeseen or unanticipated alternatives, modifications, variations, or improvements therein may subsequently be made by those skilled in the art without departing from the scope of the present disclosure as encompassed by the following claims.

Claims

CLAIMS What is claimed is:

1. A health passport system for creating a next best decision for user safety in a real time state, comprising: an input module configured to: receive one or more inputs from a user and a plurality of service providers and compliance and policy information and other data from one or more data sources; and to auto poll and automatically capture information comprising photo in real time; a registration module configured to register the user and the plurality of service providers with the health passport system and create a profile for each of the user and the plurality of service providers based on the respective one or more inputs comprising registration information; an analysis module configured to automatically analyse the one or more inputs and compliance and policy information in real-time to create at least one next best action decision matrix comprising next best action information to be suggested to the user, wherein the next best information may include one or more actions, alerts, warnings, and escalation models associated with the plurality of service providers; a monitoring module configured to monitor movement, health data, and one or more dynamic factors of the user; an updating module configured to automatically update a status of the user according to a combination of the one or more dynamic factors that are being monitored by the monitoring module; and a communication module configured to send the next best action information to the user based on the information in the database and monitoring of the user.

2. The health passport system of claim 1 further comprising at least one database configured to store the user profile, service provider profiles, the plurality of dynamic factors, user status, service provider state of each of the plurality of service providers, compliance and policy information, the at least one next best action decision matrix, registration information, events’ information, captured information, and the one or more inputs.

3. The health passport system of claim 1 , wherein the one or more inputs comprising at least one of registration information, user health data, events’ information, policies data, and compliance information.

4. The health passport system of claim 1, wherein the data sources comprise a policy and procedure system and a database of each of the plurality of service providers.

5. The health passport system of claim 1, wherein the plurality of dynamic factors comprises at least one of health history, changing disease characteristics and new patient handling techniques, location aware safety barriers, service provider status, travel destination status, and contact tracing conditions.

6. The health passport system of claim 1 , wherein the communication module is further configured to: notify the user about one or more events associated with the plurality of service providers; and alert the user about non-compliance of the plurality of service providers; and send notification message to the plurality of service providers about non-compliance of the user.

7. The health passport system of claim 6, wherein the communication module is further configured to send the next best action information to the user on occurrence of the one or more events; and provide information to at least one of the plurality of service providers and institutions that the user is attending with status update on their conformity and compliance to the cleaning and maintenance policies recommended for their type of service provider and alert the user about change in policy of the plurality of service providers.

8. The health passport system of claim 7, wherein the communication module is further configured to: receive policy and compliance information from a plurality of policy systems of the plurality of service providers about updates regarding policies and compliance formalities respective to the plurality of service providers; and alert the user about change in policy of the plurality of service providers.

9. The health passport system of claim 7 also includes a user interface module configured to provide an end-to end view of one or more aspects of user’s pathway that influences user’s risk of exposure to a disease to the user.

10. A health passport system for creating a next best decision for user safety in a real time state, comprising: an input module configured to: receive one or more inputs from a user and a plurality of service providers and compliance and policy information and other data from one or more data sources, the data sources comprise a policy and procedure system and a database of each of the plurality of service providers; and auto poll and automatically capture information comprising photo capture in real-time; a registration module configured to register the user and the plurality of service providers with the health passport system and create a profile for each of the user and the service providers based on the respective one or more inputs comprising registration information; an analysis module configured to automatically analyse the one or more inputs and compliance and policy information in real-time to create at least one next best action decision matrix comprising next best action information to be suggested to the user, wherein the next best information may include one or more actions, alerts, warnings, and escalation models associated with the plurality of service providers; a monitoring module configured to monitor movement, health data, and one or more dynamic factors of the user; an updating module configured to automatically update a status of the user according to a combination of the one or more dynamic factors that are being monitored by the monitoring module, wherein the plurality of dynamic factors comprises at least one of health history, changing disease characteristics and new patient handling techniques, location aware safety barriers, service provider status, travel destination status, and contact tracing conditions; a communication module configured to: send the next best action information to the user on occurrence of the one or more events; and receive policy and compliance information from a plurality of policy systems of the plurality of service providers about updates regarding policies and compliance formalities respective to the plurality of service providers; and a user interface module configured to provide an end-to end view of one or more aspects of user’s pathway that influences user’s risk of exposure to a disease to the user.

11 .The health passport system of claim 10 further comprising a database configured to store the user profile, service provider profiles, the plurality of dynamic factors, user status, service provider state of each of the plurality of service providers, compliance and policy information, the at least one next best action decision matrix, registration information, and the one or more inputs.

12. The health passport system of claim 11 , wherein the one or more inputs comprising at least one of the registration information, user health data, events’ information policies data, and compliance information.

13. The health passport system of claim 10, wherein the communication module is further configured to notify the user about one or more events associated with the plurality of service providers.

14. The health passport system of claim 13, wherein the communication module is further configured to send the next best action information to the user on occurrence of the one or more events.

15. The health passport system of claim 14, wherein the communication module is further configured to: provide information to at least one of the plurality of service providers and institutions that the user is attending, wherein the information comprises status update on conformity and compliance to the cleaning and maintenance policies recommended for the type of the plurality of service providers and institutions; and alert the user about change in policy of the plurality of service providers and institutions.

16. A method for creating a next best decision for user safety in a real-time state by using a health passport system, comprising: receiving, by an input module, one or more inputs from a user and a plurality of service providers and compliance and policy information and other data from one or more data sources; registering, by a registration module, the user and the plurality of service providers with the health passport system and create a profile for each of the user and the plurality of service providers based on the respective one or more inputs comprising registration information; automatically analysing, by an analysis module, the one or more inputs and compliance and policy information in real-time to create at least one next best action decision matrix comprising next best action information to be suggested to the user, wherein the next best information may include one or more actions, alerts, warnings, and escalation models associated with the plurality of service providers; monitoring, by a monitoring module, movement, health data, and one or more dynamic factors of the user; automatically updating, by an updating module, a status of the user according to a combination of the one or more dynamic factors that are being monitored by the monitoring module; sending, by a communication module, the next best action information to the user based on the information in the database and monitoring of the user; and notifying, by the communication module, the user about one or more events associated with the plurality of service providers.

17. The method of claim 16 further comprising storing, in at least one database, the user profile, service providers’ profiles, the plurality of dynamic factors, user status, service provider state of each of the plurality of service providers, compliance and policy information, the at least one next best action decision matrix, registration information, and the one or more inputs.

18. The method of claim 16, wherein the one or more inputs comprising at least one of the registration information, user health data, events’ information policies data, and compliance information.

19. The method of claim 16 further comprising: sending, by the communication module, the next best action information to the user on occurrence of the one or more events; providing, by the communication module, information to at least one of the plurality of service providers and institutions that the user is attending, wherein the information comprising a status update on conformity and compliance to the cleaning and maintenance policies recommended for the type of the plurality of service providers and institutions; and alerting, by the communication module, the user about change in policy of the plurality of service providers and institutions.

20. The method of claim 19 further comprising providing, by a user interface module, an end-to end view of one or more aspects of user’s pathway that influences user’s risk of exposure to a disease to the user.