WO2021012899A1

WO2021012899A1 - Data association method and apparatus, and electronic device and computer-readable storage medium

Info

Publication number: WO2021012899A1
Application number: PCT/CN2020/098945
Authority: WO
Inventors: 张勋
Original assignee: 平安科技（深圳）有限公司
Priority date: 2019-07-22
Filing date: 2020-06-29
Publication date: 2021-01-28
Also published as: CN110532326A

Abstract

Provided is a data analysis technique. Disclosed is a data association method. The method comprises: obtaining information of all specialists to be selected (S600); regularly and automatically calculating the comprehensive score of each specialist, and screening specialist information that satisfies preset requirements (S602); displaying the screened specialist information to a user for viewing (S604); receiving a binding operation of the user on a specialist (S606); and recording the information of the user and the bound specialist and a corresponding relationship therebetween in a database (S608). Also provided are an electronic device and a computer-readable storage medium. According to the provided data association method and apparatus, and electronic device and computer-readable storage medium, a specialist binding function can be provided for a user that reaches a preset qualification, so that the user can select and replace a satisfactory specialist at any time to serve the user, thereby improving the degree of satisfaction of the user.

Description

Data association method, device, electronic equipment and computer readable storage medium

This application claims the priority of a Chinese patent application filed with the Chinese Patent Office, the application number is CN201910664162.8, and the invention title is "data association method, electronic device and computer-readable storage medium" on July 22, 2019, and its entire content Incorporated in this application by reference.

Technical field

This application relates to the field of data analysis technology, and in particular to a data association method, device, electronic equipment, and computer-readable storage medium.

Background technique

At present, when business services are provided to users, they are generally randomly assigned specialists, and different specialists serve the same user each time. The feedback from users is not friendly enough, and it is hoped that the specialists can be fixed.

The inventor realizes that if the list is allocated internally and a fixed commissioner serves the same user, he faces the problem that the user wants to change the commissioner. Even if the commissioner is changed according to the user's wishes, it cannot be achieved in real time, and it is even more difficult to ensure that the commissioner who satisfies the user is replaced for service. Therefore, what users really want is to be able to decide which specialist will serve them in real time and independently. The current business process has not yet provided such a solution, which affects the user's service experience and may affect business performance.

Summary of the invention

In view of this, embodiments of the present application provide a data association method, system, electronic device, and computer-readable storage medium.

This application proposes a data association method, which includes the steps:

Obtain the information of all candidates to be selected;

Regularly automatically calculate the comprehensive score of each commissioner, and filter the commissioner information that meets the preset requirements;

Show the selected specialist information to users who have reached the preset qualifications for viewing;

Receiving the user's binding operation to one of the displayed specialists; and

The information and corresponding relationship of the user and the binding commissioner are recorded in the database.

The present application also provides an electronic device, including a memory and a processor, the memory stores a data association program that can run on the processor, and the data association program is executed by the processor to implement the following steps:

Obtain the information of all candidates to be selected;

Receiving the user's binding operation to one of the displayed specialists; and

The present application also provides a computer-readable storage medium, the computer-readable storage medium stores a computer program, and the computer program can be executed by at least one processor, so that the at least one processor performs the following steps:

Obtain the information of all candidates to be selected;

Receiving the user's binding operation to one of the displayed specialists; and

This application also provides a data association device, including:

The acquisition module is used to acquire information about all the commissioners to be selected;

The screening module is used to automatically calculate the comprehensive score of each commissioner at regular intervals, and filter the commissioner information that meets the preset requirements;

The display module is used to display the selected specialist information to users who have reached the preset qualification for viewing;

The receiving module is used to receive the binding operation of the user to one of the displayed specialists;

The recording module is used to record the information and corresponding relationship of the user and the binding commissioner in the database.

Description of the drawings

Figure 1 is a schematic diagram of an optional hardware architecture of the electronic device of the present application;

2 is a schematic diagram of program modules of the first embodiment of the data association device of the present application;

3 is a schematic diagram of program modules of the second embodiment of the data association device of the present application;

4 is a schematic diagram of program modules of the third embodiment of the data association device of the present application;

FIG. 5 is a schematic diagram of program modules of a fourth embodiment of a data association device according to the present application;

FIG. 6 is a schematic flowchart of the first embodiment of the data association method of the present application;

FIG. 7 is a schematic flowchart of a second embodiment of a data association method according to the present application;

FIG. 8 is a schematic flowchart of a third embodiment of a data association method according to the present application;

FIG. 9 is a schematic flowchart of a fourth embodiment of a data association method according to the present application;

The realization, functional characteristics, and advantages of the purpose of this application will be further described in conjunction with the embodiments and with reference to the accompanying drawings.

Detailed ways

In order to make the purpose, technical solutions, and advantages of this application clearer, the following further describes this application in detail with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are only used to explain the application, and not used to limit the application. Based on the embodiments in this application, all other embodiments obtained by those of ordinary skill in the art without creative work shall fall within the protection scope of this application.

It should be noted that the descriptions related to "first", "second", etc. in this application are only for descriptive purposes, and cannot be understood as indicating or implying their relative importance or implicitly indicating the number of technical features indicated. . Therefore, the features defined with "first" and "second" may explicitly or implicitly include at least one of the features. In addition, the technical solutions between the various embodiments can be combined with each other, but it must be based on what can be achieved by a person of ordinary skill in the art. When the combination of technical solutions is contradictory or cannot be achieved, it should be considered that such a combination of technical solutions does not exist. , Not within the scope of protection required by this application.

Refer to FIG. 1, which is a schematic diagram of an optional hardware architecture of the electronic device 2 of the present application.

In this embodiment, the electronic device 2 may include, but is not limited to, a memory 11, a processor 12, and a network interface 13 that can communicate with each other through a system bus. It should be pointed out that FIG. 1 only shows the electronic device 2 with the components 11-13, but it should be understood that it is not required to implement all the components shown, and more or fewer components may be implemented instead.

The electronic device 2 may be a server, a PC (Personal Computer, personal computer), or a terminal device such as a smart phone, a tablet computer, a palmtop computer, and a portable computer. The server may be a computing device such as a rack server, a blade server, a tower server, or a cabinet server, and it may be an independent server or a server cluster composed of multiple servers.

The memory 11 includes at least one type of readable storage medium, the readable storage medium includes flash memory, hard disk, multimedia card, card-type memory (for example, SD or DX memory, etc.), random access memory (RAM), static Random access memory (SRAM), read only memory (ROM), electrically erasable programmable read only memory (EEPROM), programmable read only memory (PROM), magnetic memory, magnetic disks, optical disks, etc. In some embodiments, the memory 11 may be an internal storage unit of the electronic device 2, such as a hard disk or a memory of the electronic device 2. In other embodiments, the memory 11 may also be an external storage device of the electronic device 2, such as a plug-in hard disk, a smart media card (SMC), and a secure digital device equipped on the electronic device 2. (Secure Digital, SD) card, Flash Card, etc. Of course, the memory 11 may also include both the internal storage unit of the electronic device 2 and its external storage device. In this embodiment, the memory 11 is generally used to store an operating system and various application software installed in the electronic device 2, such as the program code of the data association program 100. In addition, the memory 11 can also be used to temporarily store various types of data that have been output or will be output.

The processor 12 may be a central processing unit (Central Processing Unit, CPU), controller, microcontroller, microprocessor, or other data processing chip in some embodiments. The processor 12 is generally used to control the overall operation of the electronic device 2. In this embodiment, the processor 12 is configured to run the program code or process data stored in the memory 11, for example, to run the data association program 100.

The network interface 13 may include a wireless network interface or a wired network interface. The network interface 13 is usually used to establish a communication connection between the electronic device 2 and other electronic devices.

In the embodiment of the electronic device 2 shown in FIG. 1, when the processor 12 executes the data association program 100 stored in the memory 11, the following steps are implemented:

Step one, get all the commissioner information to be selected.

Specifically, in order to show the user the available commissioner information so that the user can bind according to his own needs, firstly, the information of all the commissioners to be selected must be obtained, and the commissioners who meet the preset requirements are selected.

The information includes the names of all the commissioners to be selected, their profile pictures, service declarations, service tenets, years of experience, current number of people served, maximum number of people served, stars, total performance, total user assets, user satisfaction ratings, etc.

Step two, select the specialist information that meets the preset requirements.

Specifically, for all the commissioners to be selected, the comprehensive score of each commissioner can be automatically calculated at regular intervals (for example, at the beginning of each month), and then the top N (for example, the top 50) commissioners will be selected as qualified commissioners. The specific scoring rules are calculated by weight based on the following items: total performance last month, total asset value of all users under the current name, user satisfaction ratings, etc. The weights of the above-mentioned items in the comprehensive score can be adjusted freely, and other evaluation criteria can also be added.

Step three, display the screened specialist information to users for viewing.

Specifically, for users who have reached a preset qualification, such as platinum or higher (total assets of 1 million), the commissioner binding function can be provided, and the information of the selected 50 commissioners will be displayed for the user on the page for the user to choose. The commissioner information mainly displayed to the user includes fields such as the commissioner's name, profile picture, service declaration, service tenet, years of experience, current number of service personnel, maximum number of service personnel, star rating and other fields.

It is worth noting that the following situations will cause the displayed information of the commissioner to be hidden:

(1) When a commissioner reaches the upper limit of service personnel, commissioners with a comprehensive score of 50 or later will take turns to fill the vacancy.

(2) After the commissioner pulls a user into the blacklist, the commissioner's information is no longer displayed for the user, and the user cannot see the commissioner in the commissioner selection list.

For users who have not reached the preset qualifications, the selected specialist information will not be shown to them, that is, users below the platinum level cannot see these specialist information, and the system can only automatically assign specialists to their services. Generally, idle commissioners are arranged first, if they are not available, the user will be randomly assigned to a commissioner.

In other embodiments, the screened specialist information can also be displayed for all users, but only users who have reached the preset qualification can use the binding function. For users who have not reached the preset qualification, they can be prompted to upgrade their qualifications before using the binding function. Features.

Optionally, the team leader of the commissioner can also provide the commissioner information query function. You can control whether the commissioner’s information is displayed to the user through the switch operation in this function, and you can also view the information displayed by the commissioner to the user. modify.

Step 4: Receive the user's binding operation to the commissioner.

Specifically, as long as the commissioner does not reach the upper limit of the service, the user can choose to perform the binding service. After displaying the information of the selected 50 specialists to the user, and receiving the user's binding operation to a certain specialist (for example, click the binding option corresponding to a certain specialist and confirm the binding), it means that the user needs to contact the The commissioner binds.

Step five, record the information and corresponding relationship of the user and the binding specialist.

Specifically, after receiving the user's binding operation to a certain commissioner, the information of the user and the commissioner is recorded, and the corresponding relationship between the two is recorded in the database. For example, in a certain list, the user code (or user ID number, mobile phone number, etc.) is used as a unique identifier, and related information of the user (such as user name, ID, qualification, etc.) and the corresponding bound specialist information are recorded.

After the user and the commissioner form a binding relationship, the user belongs to the current bound commissioner. When the user enters the line to request service, the phone platform will automatically transfer the user's call to the bound specialist. If it is off duty or the bound specialist is busy, a reminder to call back will be generated for the bound specialist, and the specialist can call the user for service later.

Optionally, users who have been bound to the commissioner can also make an appointment for the bound commissioner to call back, and specify how long to call back, and the system will generate an appointment pending call reminder for the bound commissioner to inform How long does the bound specialist need to call the user?

This embodiment can provide the commissioner binding function for users who have reached the preset qualifications, filter the commissioner information that meets the preset requirements and display it to the user, receive the user's binding operation, and make corresponding processing, so that the user can choose to make it at any time Satisfied specialists provide their services, thereby increasing user satisfaction.

Further, the processor 12 implements the following steps when executing the data association program 100 stored in the memory 11:

Receive the user's change of binding operations to the commissioner.

Specifically, when the user needs to change the commissioner because he is not satisfied with the currently bound commissioner or other circumstances, he can perform a binding operation to change the commissioner bound with him. For users who have been bound to a commissioner, the selected 50 commissioner information and the commissioner information marked with the user will be displayed on the commissioner selection list page. As long as the user selects another commissioner for the binding operation, that is, the binding operation .

Update the record of the information and correspondence between the user and the bound specialist.

Specifically, after the system receives the user's binding swap operation, it updates the bound specialist information corresponding to the user in the database. For example, user A is currently bound to commissioner B. When user A wants to change commissioner, he only needs to re-select commissioner C on the commissioner selection list page and perform the binding operation to complete the change. The system receives the change of commissioner A. After the binding operation, the bound commissioner information corresponding to user A is updated from commissioner B's information to commissioner C's information in the database.

Receive user's unbinding operation to the commissioner.

Specifically, when the user needs to unbind due to dissatisfaction with the currently bound commissioner or other circumstances, the user can perform an unbinding operation, cancel the binding relationship with the commissioner, and not select a new bound commissioner. For users who have been bound to a commissioner, the selected 50 commissioner information and the commissioner information marked with the user will be displayed on the commissioner selection list page, as long as the user cancels the mark on the bound commissioner information (for example, click "Unbind" button), it means unbind operation.

Delete the information and corresponding records of the user and the bound commissioner.

Specifically, after the system receives the user's unbinding operation, it deletes the information of the user and the corresponding bound commissioner in the database, or modifies the information of the bound commissioner corresponding to the user to empty. For example, user A is currently bound to Specialist B. When User A wants to unbind, he only needs to unbind Specialist B's binding mark on the Specialist Selection List page to complete the unbinding, and the system receives user A's unbinding. After the operation, modify the bound specialist information corresponding to user A from the information of specialist B to empty in the database, or directly delete the record of user A information and the corresponding bound specialist information.

For each commissioner, you can also provide the function of binding a user blacklist. You can set a user as a blacklist, then their binding relationship will be automatically released and the user will be prompted, and the commissioner selection list page of the user The specialist’s information is no longer displayed on.

When the user binds, changes the binding, and untie the commissioner, a reminder must be generated to the corresponding commissioner. Among them, binding and rebinding generate a reminder to be bound for the first call, and the commissioner needs to complete the first telephone communication with the user within 10 minutes. The unbinding reminder only reminds the specialist that a user has been unbound with you for some reason, and there is no need to make a call.

For the unbound user, the user information is sent to the return visit specialist and the return visit specialist is prompted to make a return visit.

Specifically, the above unbundling operation belongs to the user's active unbundling. For unbundled users (that is, users who are actively unbundling and currently reach the preset qualifications), the user information can be sent to the return visit specialist to prompt the return visit specialist to call the user later Ask about the reason for unbinding, and suggest that the user bind to other specialists again.

This embodiment can provide the commissioner binding function for users who have reached the preset qualifications, filter the commissioner information that meets the preset requirements and display it to the user, receive the user's binding, rebinding, and unbinding operations, and make corresponding processing so that the user You can select and replace a commissioner who satisfies the service at any time, thereby improving user satisfaction. It can also promptly communicate and follow up with unbound users (understand the unbound reasons, recommend other specialists, etc.), which is conducive to business development and further improves user experience.

Regularly monitor whether user qualifications have changed.

Specifically, since this embodiment only provides the function of binding a specialist for users who have reached the preset qualification, it is necessary to regularly monitor whether the qualification of each user has changed.

According to the change of the user's qualification, the user is prompted for the right to use the binding specialist function.

Specifically, when a user is upgraded to a preset qualification, the information of the selected 50 specialists is displayed and the user is prompted to select a specialist for binding. When a user is downgraded to below the preset qualification, the user is prompted to invalidate the binding relationship with the bound specialist. At the same time, delete the information of the user and the corresponding bound commissioner in the database, or modify the information of the bound commissioner corresponding to the user to empty. In addition, subtract 1 from the number of current service users that have been bound to the commissioner. When the user requests service again, the system will automatically assign a commissioner to serve him.

In this embodiment, the user's right to use the binding specialist function can be changed according to the change of the user's qualifications, and the user can be prompted to facilitate the user to understand his own qualifications and functions.

Get information about all the commissioners to be selected.

Filter information of specialists who meet the preset requirements.

According to different users, different specialists are automatically matched from the selected specialists, and a small amount (one or more) of the specialist information after the matching is displayed to the user to choose to bind.

Specifically, for users who have reached a preset qualification, such as platinum or higher (total assets of 1 million), a specialist binding function can be provided. In this embodiment, each user and commissioner can be classified or graded according to user information, commissioner information, and preset rules, and then for each classified or graded user, match the corresponding classification or classification from the selected 50 commissioner information. The classified commissioner will display the matched one or more commissioner information to the user, so that the user can choose from a smaller amount of commissioner information and perform the binding operation.

Receive the user's binding operation to the commissioner.

Specifically, as long as the commissioner does not reach the upper limit of the service, the user can choose to perform the binding service. After displaying the matching specialist information to the user, and receiving the user's binding operation to a certain specialist (for example, click the binding option corresponding to a certain specialist and confirm the binding), it means that the user needs to bind the specialist set.

Record the information and correspondence between users and binding specialists.

Specifically, after receiving the user's binding operation to a certain commissioner, the information of the user and the commissioner is recorded, and the corresponding relationship between the two is recorded in the database. For example, in a certain list, the user code (or user ID number, mobile phone number, etc.) is used as a unique identifier to record the user's related information and the corresponding bound specialist information.

This embodiment can provide the commissioner binding function for users who have reached the preset qualifications, filter the commissioner information that meets the preset requirements, and match different commissioners for different users, and display the matched small amount of commissioner information to the user to choose to bind. And then make corresponding treatments, so that users can select a commissioner who satisfies their services at any time, thereby improving user satisfaction. It can also provide users with specialist information more in line with their requirements for them to choose to bind, and does not require users to view too much specialist information, which effectively improves user experience.

This application proposes a data association device 200.

Refer to FIG. 2, which is a program module diagram of the first embodiment of the data association apparatus 200 of the present application.

In this embodiment, the data association device 200 includes a series of computer program instructions stored on the memory 11, and when the computer program instructions are executed by the processor 12, the data association operations of the embodiments of the present application can be implemented. In some embodiments, the data association apparatus 200 may be divided into one or more modules based on specific operations implemented by various parts of the computer program instructions. For example, in FIG. 2, the data association device 200 can be divided into an acquisition module 201, a screening module 202, a display module 203, a receiving module 204, and a recording module 205. among them:

The obtaining module 201 is used to obtain information about all the commissioners to be selected.

The screening module 202 is used to screen specialist information meeting preset requirements.

The display module 203 is used to display the selected commissioner information to the user for viewing.

The receiving module 204 is configured to receive the binding operation of the user to the commissioner.

The recording module 205 is used to record information and corresponding relationships of users and binding specialists.

Further, the receiving module 204 is also used to receive the user's operation to change the binding of the commissioner.

The recording module 205 is also used to update the record of the information and corresponding relationship of the user and the bound commissioner.

Further, the receiving module 204 is also used to receive the user's unbinding operation to the commissioner.

The recording module 205 is also used to delete the record of the information and corresponding relationship of the user and the bound commissioner.

When the user binds, changes the binding, and untie the commissioner, a reminder must be generated to the corresponding commissioner. Among them, binding and rebinding generate a reminder to be bound for the first call, and the commissioner needs to complete the first telephone communication with the user within 10 minutes. Unbinding reminder Just remind the specialist that a user has been unbound with you for some reason, and there is no need to make a call.

The data association device 200 provided in this embodiment can provide a commissioner binding function for users who have achieved preset qualifications, screen and display commissioner information that meets preset requirements to the user, and receive user binding, binding, and unbinding operations. And make corresponding treatment, so that users can select and replace their satisfactory services at any time, thereby improving user satisfaction.

Refer to FIG. 3, which is a program module diagram of the second embodiment of the data association apparatus 200 of the present application. In this embodiment, the data association device 200 includes a prompt module 206 in addition to the acquisition module 201, the screening module 202, the display module 203, the receiving module 204, and the recording module 205 in the first embodiment.

The prompt module 206 is used to send user information to the return visit specialist for the unbound user, and prompt the return visit specialist to make a return visit.

The data association device 200 provided in this embodiment can promptly communicate and follow up with the unbound user (understand the unbound reason, recommend other specialists, etc.), which is beneficial to business development and further improves user experience.

Refer to FIG. 4, which is a program module diagram of the third embodiment of the data association apparatus 200 of the present application. In this embodiment, in addition to the acquisition module 201, the screening module 202, the display module 203, the receiving module 204, the recording module 205, and the prompting module 206 in the second embodiment, the data association device 200 also includes Monitoring module 207.

The monitoring module 207 is used to regularly monitor whether the user's qualification has changed.

The prompt module 206 is also used to prompt the user for the right to use the binding commissioner function according to the user's qualification change.

The data association device 200 provided in this embodiment can change the user's right to use the binding specialist function according to the change of the user's qualifications, and prompt the user to facilitate the user to understand his own qualifications and functions.

Referring to FIG. 5, it is a program module diagram of the fourth embodiment of the data association apparatus 200 of the present application. In this embodiment, the data association device 200 includes the acquisition module 201, the screening module 202, the display module 203, the receiving module 204, the recording module 205, the prompting module 206, and the monitoring module 207 in the third embodiment. In addition, a matching module 208 is also included.

The matching module 208 is configured to automatically match different commissioners from the selected commissioners according to different users, and display a small amount of (one or more) commissioner information after matching to the user to select and bind.

Specifically, each user and commissioner can be classified or graded according to user information, commissioner information and preset rules, and then for each category or graded user, match the corresponding category or grade commissioner from the filtered 50 commissioner information , Show the matched one or more specialist information to the user, so that the user can choose from a smaller amount of specialist information for binding operation.

The data association device 200 provided in this embodiment can provide users with specialist information that meets their requirements for selection and binding, and does not require the user to view too much specialist information, which effectively improves user experience.

In addition, this application also proposes a data association method.

Refer to FIG. 6, which is a schematic flowchart of the first embodiment of the data association method of the present application. In this embodiment, according to different requirements, the execution order of the steps in the flowchart shown in FIG. 6 can be changed, and some steps can be omitted. The method includes:

In step S600, information about all the commissioners to be selected is obtained.

In step S602, the specialist information meeting the preset requirements is screened.

In step S604, the screened specialist information is displayed to the user for viewing.

Step S606: Receive the user's binding operation to the commissioner.

Step S608: Record the information and corresponding relationship of the user and the binding commissioner.

The data association method provided in this embodiment can provide a commissioner binding function for users who have reached the preset qualifications, filter and display the commissioner information that meets the preset requirements to the user, receive the user's binding operation, and make corresponding processing so that the user You can select a specialist who satisfies the service at any time to improve user satisfaction.

As shown in FIG. 7, it is a schematic flowchart of the second embodiment of the data association method of the present application. In this embodiment, steps S700-S708 of the data association method are similar to steps S600-S608 of the first embodiment, except that the method further includes steps S710-S718. among them:

Step S710: Receive the user's operation to change the binding of the commissioner.

Step S712: Update the record of the information and corresponding relationship of the user and the bound commissioner.

Step S714: Receive the user's unbinding operation to the commissioner.

Step S716: Delete the record of the information and corresponding relationship of the user and the bound commissioner.

Step S718, for the unbound user, the user information is sent to the return visit specialist, and the return visit specialist is prompted to make a return visit.

The data association method provided in this embodiment can provide a commissioner binding function for users who have reached preset qualifications, screen and display the commissioner information that meets the preset requirements to the user, receive the user's binding, binding, and unbinding operations, and Corresponding treatments are made so that the user can select and replace the commissioner who satisfies his service at any time, thereby improving user satisfaction. It can also promptly communicate and follow up with unbound users (understand the unbound reasons, recommend other specialists, etc.), which is conducive to business development and further improves user experience.

As shown in FIG. 8, it is a schematic flowchart of the third embodiment of the data association method of the present application. In this embodiment, steps S800-S818 of the data association method are similar to steps S700-S718 of the second embodiment, except that the method further includes steps S820-S822. among them:

Step S820, regularly monitor whether the user's qualifications change.

In step S822, a prompt is made for the user's right to use the binding specialist function according to the change of the user's qualifications.

The data association method provided in this embodiment can change the user's right to use the binding specialist function according to the user's qualification change, and prompt the user to facilitate the user to understand his own qualifications and functions.

As shown in FIG. 9, it is a schematic flowchart of the fourth embodiment of the data association method of the present application. In this embodiment, the data association method further includes step S904 on the basis of the foregoing first to third embodiments. The following describes the specific process of the fourth embodiment based on the first embodiment. In this embodiment, the method includes:

In step S900, information about all the commissioners to be selected is obtained.

Step S902: Screen the specialist information that meets the preset requirements.

Step S904, according to different users, automatically match different commissioners from the selected commissioners, and display the matched small amount (one or more) commissioner information to the user to select and bind.

Step S906: Receive the user's binding operation to the commissioner.

Step S908, record the information and corresponding relationship of the user and the binding commissioner.

Specifically, after receiving the user's binding operation to a certain commissioner, record the information of the user and the commissioner, and record the corresponding relationship between the two in the database. For example, in a certain list, the user code (or user ID number, mobile phone number, etc.) is used as a unique identifier to record the user's related information and the corresponding bound specialist information.

The data association method provided in this embodiment can provide commissioner binding function for users who have reached preset qualifications, filter commissioner information that meets preset requirements, and match different commissioners for different users, and combine a small amount of commissioner information after matching Show it to the user to select binding, and then deal with it accordingly, so that the user can select a satisfactory commissioner for his service at any time, thereby improving user satisfaction. It can also provide users with specialist information more in line with their requirements for them to choose to bind, and does not require users to view too much specialist information, which effectively improves user experience.

This application also provides another implementation manner, that is, a computer-readable storage medium is provided. The computer-readable storage medium may be non-volatile or volatile, and the computer-readable storage medium stores A data association program, the data association program can be executed by at least one processor, so that the at least one processor executes the steps of the above data association method.

The serial numbers of the foregoing embodiments of the present application are for description only, and do not represent the superiority of the embodiments.

Through the description of the above embodiments, those skilled in the art can clearly understand that the method of the above embodiments can be implemented by means of software plus the necessary general hardware platform. Of course, it can also be implemented by hardware, but in many cases the former is better.的实施方式。 Based on this understanding, the technical solution of this application essentially or the part that contributes to the existing technology can be embodied in the form of a software product, and the computer software product is stored in a storage medium (such as ROM/RAM, magnetic disk, The optical disc) includes several instructions to enable a terminal device (which can be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.) to execute the method described in each embodiment of the present application.

The above are only preferred embodiments of this application, and do not limit the scope of this application. Any equivalent structure or equivalent process transformation made using the content of the description and drawings of this application, or directly or indirectly used in other related technical fields , The same reason is included in the scope of patent protection of this application.

Claims

A data association method, wherein the method includes the steps:

Obtain the information of all candidates to be selected;

Regularly automatically calculate the comprehensive score of each commissioner, and filter the commissioner information that meets the preset requirements;

Show the selected specialist information to users who have reached the preset qualifications for viewing;

Receiving the user's binding operation to one of the displayed specialists; and

The information and corresponding relationship of the user and the binding commissioner are recorded in the database.
3. The data association method of claim 1, wherein the method further comprises the steps:

Receiving the user's rebinding operation of the displayed commissioner;

Update the record of the information and corresponding relationship of the user and the bound commissioner.
3. The data association method of claim 1 or 2, wherein the method further comprises the steps:

Receiving the user's unbinding operation of the displayed commissioner;

Delete the record of the information and corresponding relationship of the user and the bound commissioner.
5. The data association method of claim 3, wherein the method further comprises the steps:

For users who are actively unbundled and currently reach the preset qualifications, the user information is sent to the return visit specialist, and the return visit specialist is prompted to make a return visit to the user.
3. The data association method of claim 1, wherein the method further comprises the steps:

Regularly monitor whether the qualification of each user has changed;

According to the change of the user's qualification, the user is prompted to use the binding commissioner function, including:

When a user is upgraded to the preset qualification, display the selected specialist information for the user and prompt the user to select a specialist for binding;

When a user is downgraded to below the preset qualification, prompt the binding relationship between the user and the bound specialist to be invalid, and delete the information of the user and the corresponding bound specialist from the database.
3. The data association method of claim 1, wherein the method further comprises the steps of:

For different users, different specialists are automatically matched for the user from the selected specialist information, and the matched one or more specialist information is displayed to the user for selection and binding.
8. The data association method according to claim 6, wherein the step of automatically matching different specialists for the user from the selected specialist information for different users comprises:

According to user information, commissioner information and preset rules, each user and commissioner are classified or graded, and then the commissioner of the corresponding classification or grade is matched from the selected commissioner information for each classified or graded user.
The data association method according to claim 1, wherein the calculation of the comprehensive score of each commissioner is calculated according to the following items according to preset weights: total performance of the previous month, total asset value of all users under the current name, user satisfaction Degree score.
An electronic device, wherein the electronic device includes a memory and a processor, the memory stores a data association program that can run on the processor, and the data association program is executed by the processor as follows step:

Obtain the information of all candidates to be selected;

Regularly automatically calculate the comprehensive score of each commissioner, and filter the commissioner information that meets the preset requirements;

Show the selected specialist information to users who have reached the preset qualifications for viewing;

Receiving the user's binding operation to one of the displayed specialists; and

The information and corresponding relationship of the user and the binding commissioner are recorded in the database.
9. The electronic device of claim 9, wherein the following steps are further implemented when the data association program is executed by the processor:

Receiving the user's rebinding operation of the displayed commissioner;

Update the record of the information and corresponding relationship of the user and the bound commissioner.
The electronic device according to claim 9 or 10, wherein the following steps are further implemented when the data association program is executed by the processor:

Receiving the user's unbinding operation of the displayed commissioner;

Delete the record of the information and corresponding relationship of the user and the bound commissioner.
11. The electronic device of claim 11, wherein the following steps are further implemented when the data association program is executed by the processor:

For users who are actively unbundled and currently reach the preset qualifications, the user information is sent to the return visit specialist, and the return visit specialist is prompted to make a return visit to the user.
9. The electronic device of claim 9, wherein the following steps are further implemented when the data association program is executed by the processor:

Regularly monitor whether the qualification of each user has changed;

According to the change of the user's qualification, the user is prompted to use the binding commissioner function, including:

When a user is upgraded to the preset qualification, display the selected specialist information for the user and prompt the user to select a specialist for binding;

When a user is downgraded to below the preset qualification, prompt the binding relationship between the user and the bound specialist to be invalid, and delete the information of the user and the corresponding bound specialist from the database.
9. The electronic device according to claim 9, wherein after the screening of the specialist information that meets the preset requirements, the following steps are further implemented when the data association program is executed by the processor:

For different users, different specialists are automatically matched for the user from the selected specialist information, and the matched one or more specialist information is displayed to the user for selection and binding.
The electronic device according to claim 14, wherein the step of automatically matching different specialists for the user from the selected specialist information for different users comprises:

According to user information, commissioner information and preset rules, each user and commissioner are classified or graded, and then the commissioner of the corresponding classification or grade is matched from the selected commissioner information for each classified or graded user.
The electronic device according to claim 9, wherein the calculation of the comprehensive score of each commissioner is calculated according to the following items according to preset weights: total performance of the previous month, total value of all users under the current name, user satisfaction score.
A computer-readable storage medium, wherein the computer-readable storage medium stores a data association program, and the data association program can be executed by at least one processor, so that the at least one processor executes the following steps:

Obtain the information of all candidates to be selected;

Regularly automatically calculate the comprehensive score of each commissioner, and filter the commissioner information that meets the preset requirements;

Show the selected specialist information to users who have reached the preset qualifications for viewing;

Receiving the user's binding operation to one of the displayed specialists; and

The information and corresponding relationship of the user and the binding commissioner are recorded in the database.
17. The computer-readable storage medium of claim 17, wherein the following steps are further implemented when the data association program is executed by the processor:

Receiving the user's rebinding operation of the displayed commissioner;

Update the record of the information and corresponding relationship of the user and the bound commissioner.
The computer-readable storage medium according to claim 17 or 18, wherein the following steps are further implemented when the data association program is executed by the processor:

Receiving the user's unbinding operation of the displayed commissioner;

Delete the record of the information and corresponding relationship of the user and the bound commissioner.
A data association device, which includes:

The acquisition module is used to acquire information about all the commissioners to be selected;

The screening module is used to automatically calculate the comprehensive score of each commissioner at regular intervals, and filter the commissioner information that meets the preset requirements;

The display module is used to display the selected specialist information to users who have reached the preset qualification for viewing;

The receiving module is used to receive the binding operation of the user to one of the displayed specialists;

The recording module is used to record the information and corresponding relationship of the user and the binding commissioner in the database.