WO2020114099A1 - Device upgrade method, apparatus, and system, storage medium, and terminal - Google Patents

Device upgrade method, apparatus, and system, storage medium, and terminal Download PDF

Info

Publication number
WO2020114099A1
WO2020114099A1 PCT/CN2019/111718 CN2019111718W WO2020114099A1 WO 2020114099 A1 WO2020114099 A1 WO 2020114099A1 CN 2019111718 W CN2019111718 W CN 2019111718W WO 2020114099 A1 WO2020114099 A1 WO 2020114099A1
Authority
WO
WIPO (PCT)
Prior art keywords
upgrade
server
program
terminal
identity information
Prior art date
Application number
PCT/CN2019/111718
Other languages
French (fr)
Chinese (zh)
Inventor
连彩云
吴俊鸿
王现林
赖孝成
陶梦春
廖敏
周浩
周金声
Original Assignee
珠海格力电器股份有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 珠海格力电器股份有限公司 filed Critical 珠海格力电器股份有限公司
Publication of WO2020114099A1 publication Critical patent/WO2020114099A1/en

Links

Images

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F8/00Arrangements for software engineering
    • G06F8/60Software deployment
    • G06F8/65Updates

Definitions

  • the present disclosure relates to the technical field of equipment upgrading, and in particular to an equipment upgrading method, device, system, storage medium, and terminal.
  • the powerful data storage and transmission functions of the Internet can be used to realize the online upgrade of the internal and external machine programs of the air conditioner, so as to meet the increasingly refined needs of users and the application of the latest control technology by the sold air conditioners.
  • the complexity of the use environment of the air conditioner and the difference in user comfort make the air conditioner need to be targeted for online upgrade according to the needs of different users.
  • the present disclosure provides a method for upgrading a device, which includes: a terminal receiving an opening flag sent by a server, the opening flag is used to enable the terminal to display an upgrade flag when the device is detected to be upgraded, and the terminal matches the device; the terminal is detecting When the device is in the state to be upgraded, the upgrade flag in the hidden state is displayed; after detecting the upgrade instruction triggered by the displayed upgrade flag, the terminal instructs the server to upgrade the device, where the upgrade program used for the upgrade matches the device.
  • the terminal instructing the server to upgrade the device includes: after detecting the upgrade instruction triggered by the displayed upgrade flag, the terminal detects the upgrade program provided by the server Whether the firmware code of the device matches the identity information of the device; the terminal displays a matching upgrade program when displaying the upgrade logo; the terminal receives an upgrade instruction to upgrade using the target upgrade program, and the target upgrade program is at least one of the matched upgrade programs 1. The terminal instructs the server to use the target upgrade program to upgrade the device according to the upgrade instruction.
  • the method further includes: the firmware code does not match the identity information of the device, and the terminal hides the upgrade flag.
  • the method before the application receives the start flag sent by the server, the method further includes: the terminal receives the fault information and the identity information sent by the device; the terminal sends the fault information and the identity information to the server, so that the server according to the fault information and The identity information generates an upgrade procedure for the device.
  • the method before displaying the upgrade flag in the hidden state, the method further includes: determining that the device is in the state to be upgraded when the state-to-be-upgraded state button on the device is triggered or the device-to-be-upgraded state button on the device's remote control is triggered under.
  • the method before the application receives the opening flag sent by the server, the method further includes: the server determining the terminal according to the identity information of the device; when the server sends the opening flag to the terminal, the firmware encoding of the upgrade program and the device's Identity information is matched.
  • an apparatus for upgrading equipment including: a receiving unit configured to receive an opening flag sent by a server, the opening flag being configured to enable the terminal to detect that the equipment is to be upgraded
  • the upgrade logo is displayed in the state, and the terminal matches the device;
  • the display unit is configured to display the upgrade logo in a hidden state when the device is detected to be upgraded;
  • the indication unit is configured to detect the upgrade logo that passes the display After the triggered upgrade instruction, the server is instructed to upgrade the device, where the upgrade program used for the upgrade matches the device.
  • the indication unit includes: a detection module configured to detect whether the firmware code of the upgrade program provided by the server matches the identity information of the device after detecting the upgrade instruction triggered by the displayed upgrade flag; the display module , Is configured to display the matching upgrade program when displaying the upgrade logo; the receiving module is configured to receive an upgrade instruction to upgrade using the target upgrade program, and the target upgrade program is at least one of the matching upgrade programs; the upgrade module , Is configured to instruct the server to upgrade the device using the target upgrade program according to the upgrade instruction.
  • the apparatus further includes: a hidden module configured to detect whether the firmware code of the upgrade program provided by the server matches the identity information of the device after the terminal detects whether the firmware code does not match the identity information of the device, then Hide the upgrade logo.
  • the apparatus further includes: an information unit configured to receive the fault information and identity information sent by the device before the application receives the turn-on flag sent by the server; the sending unit is configured to integrate the fault information and identity The information is sent to the server, so that the server generates an upgrade program for the device based on the fault information and identity information.
  • the apparatus further includes: a confirmation unit configured to: before displaying the upgrade flag in a hidden state, when the button to be upgraded on the device is triggered or the button to be upgraded on the remote control of the device is triggered, Make sure the device is in a state to be upgraded.
  • a terminal including: the above device upgrading device.
  • yet another aspect of the present disclosure provides a storage medium, including: a plurality of instructions stored in the storage medium; a plurality of instructions for the processor to load and execute the above device upgrade method.
  • a terminal including: a processor configured to execute a plurality of instructions; a memory configured to store a plurality of instructions; wherein, the plurality of instructions are configured to be stored by a memory Store and load by the processor and execute the above device upgrade method.
  • FIG. 1 is a flowchart of some embodiments of an upgrade method of the disclosed device.
  • FIG. 2 is a flowchart of other embodiments of the method for upgrading a device of the present disclosure.
  • FIG. 3 is a flowchart of another embodiment of the method for upgrading a device of the present disclosure.
  • FIG. 4 is a schematic structural diagram of some embodiments of an apparatus for upgrading an apparatus of the present disclosure.
  • FIG. 5 is a schematic structural diagram of other embodiments of an upgrading apparatus of the disclosed device.
  • a method for upgrading a device is provided.
  • the device in the method for upgrading the device may be household appliances such as air conditioners, washing machines, refrigerators, TVs, cooker hoods, or devices such as drones.
  • the device upgrade method can be customized and upgraded for one device that has reported a fault, and can also be customized and upgraded for multiple devices.
  • the terminal is a program installed on the mobile terminal, and the device is an air conditioner as an example for description.
  • the server of some embodiments may be a cloud storage device.
  • FIG. 1 is a flowchart of some embodiments of a method for upgrading a device of the present disclosure. The method of upgrading the device may include:
  • the terminal receives an opening flag sent by the server.
  • the opening flag is used to enable the terminal to display an upgrade flag when the device is in a state to be upgraded, and the terminal matches the device.
  • the air conditioner fails or other problems that need to be upgraded, you can send the fault information or problem to the after-sales repair system through the terminal, or you can report the fault information or the problem to the after-sale repair system through the phone or after-sales maintenance personnel.
  • the terminal reports a fault, it also reports the MAC address or encoding and other parameters generated based on the unique number of the air conditioner.
  • the method before the terminal receives the start flag sent by the server, the method further includes: the terminal receives the fault information and the identity information sent by the device; the terminal sends the fault information and the identity information to the server, so that the server according to the fault information and The identity information generates at least one upgrade program for the device.
  • the server determines the terminal according to the identity information of the device, and when sending the start flag to the terminal, matches the firmware code of each upgrade program with the identity information of the device.
  • the server customizes at least one upgrade program exclusive to the air conditioner, and the upgrade program includes one or more of an internal machine main control upgrade program, an external machine main control upgrade program, an internal machine parameter upgrade program, and an external machine parameter upgrade program.
  • the server uploads the at least one upgrade program to the data storage cloud or the server data storage location. Before the server issues at least one upgrade program to the air conditioner, it will match the firmware code of each upgrade program with the corresponding air conditioner model to ensure that each upgrade program corresponds to the model to avoid upgrade errors.
  • the server After the server generates at least one upgrade program, the server locks the air conditioner that needs to be upgraded according to the basic information of the air conditioner, such as the MAC address, and sends an "online upgrade” opening flag.
  • the terminal When the air conditioner is in a state where it does not need to be upgraded, the terminal does not display the "online upgrade” sign, to avoid the problem that the "online upgrade” interface is always displayed, which causes the user to operate but the air conditioner cannot be upgraded.
  • “Online upgrade” is the upgrade symbol.
  • the server locks the air conditioner to be upgraded according to the basic information of the air conditioner, such as the MAC address, and sends the "online upgrade” on flag to the terminal associated with the air conditioner, so that when the upgrade conditions are met, the terminal displays “online upgrade” "symbols of. Before the air conditioning upgrade is completed, the server has always sent the "online upgrade” open flag.
  • the terminal When detecting that the device is in a state to be upgraded, the terminal displays an upgrade flag in a hidden state.
  • the terminal can only call up the "Online Upgrade” interface when it meets the requirement to receive the "Online Upgrade” turn-on flag and determines that the device is in a state to be upgraded. That is, before displaying the upgrade flag in the hidden state, the method further includes: determining that the device is in the state to be upgraded when the state-to-be-upgraded button on the device is triggered, or the state-to-be-upgraded button on the remote control of the device is triggered.
  • the terminal has received the "online upgrade” turn-on flag, and the device or device remote control to be upgraded button is triggered, the device is in the state to be upgraded, the "online upgrade” interface in the terminal is hidden from The status changes to the display status, and the device can be upgraded.
  • the terminal After detecting the upgrade instruction triggered by the displayed upgrade flag, the terminal instructs the server to upgrade the device, where the target upgrade program used for the upgrade matches the device.
  • the terminal After the user clicks "Online Update", the terminal sends an upgrade instruction to the server, and the server sends the target upgrade program to the air conditioner to upgrade the air conditioner.
  • the server after the server generates at least one customized upgrade program, it sends an opening flag to the terminal, so that the flag is displayed on the terminal.
  • the server After reaching the upgrade conditions, the server sends the target upgrade program to the air conditioner to upgrade the air conditioner, thereby realizing the customized upgrade of the problem air conditioner, to solve the problem of the unified upgrade of the equipment in the related technology, resulting in the redundancy of the upgrade operation.
  • the terminal after detecting the upgrade instruction triggered by the displayed upgrade logo, the terminal detects whether the firmware code of at least one upgrade program provided by the server matches the identity information of the device; if there is at least one firmware code of the upgrade program Matches the identity information of the device, the terminal displays at least one upgrade program matching the device when displaying the upgrade logo; the terminal receives an upgrade instruction to upgrade using the target upgrade program, and the target upgrade program is at least one matching upgrade program At least one of: the terminal instructs the server to upgrade the device using the target upgrade program according to the upgrade instruction. After the terminal detects whether the firmware code of the upgrade program provided by the server matches the identity information of the device, the method further includes: if the firmware code of at least one upgrade program does not match the identity information of the device, the terminal hides the upgrade flag .
  • the terminal matches the air conditioner with the firmware codes of multiple sets of online upgrade programs in the server.
  • the firmware code is consistent with the air conditioner barcode or MAC address
  • the machine When the types are consistent and the version number/date are consistent, only the corresponding upgradeable software can be displayed and selected in the "Online Upgrade” drop-down menu.
  • the upgradeable software starts to upgrade; when the match fails, the upgradeable software exits the online upgrade, prompting that the upgrade failed. And hide the online upgrade interface, that is, hide the "online upgrade” flag.
  • the upgradeable software is successfully upgraded, it prompts that the upgrade was successful, resets the air conditioner, and hides the online upgrade interface.
  • S201-S202 the user will complain to the air conditioner about the complaint request or the air conditioner's operation failure, to the customer service and other after-sales personnel, or directly to the after-sales repair system.
  • the technical analysis system collects basic air-conditioning information such as MAC address. During the reporting process, the user needs to feedback the complaints and performance of the operation of the air conditioner, and at the same time feedback the basic information of the air conditioner, such as the air conditioner code and MAC address; or the after-sales personnel to come to the door to collect relevant information. Among them, the technical analysis system is located on the server.
  • the technical analysis system customizes the upgrade software program specific to the air conditioner to be upgraded according to the specific problems and needs of the user, and uploads the upgrade software program to the data storage cloud or server data storage location.
  • the technical analysis system locks the air conditioner to be upgraded based on the user's basic information such as the MAC address, and sends an "online upgrade” opening flag (always sent until the upgrade is completed).
  • APP matches the firmware code of the multiple online upgrade programs in the technical analysis system with the air conditioner to be upgraded.
  • firmware code is consistent with the air conditioner barcode or MAC address, the model is consistent, the version number/date, etc.
  • Only the corresponding upgradeable software can be displayed and selected in the "Online Upgrade" drop-down menu.
  • the upgradeable software starts to upgrade; when the match fails, the upgradeable software exits the online upgrade, prompting the upgrade failure, and hiding the online upgrade world.
  • the upgrade program is only delivered to the terminal device corresponding to the air conditioner that needs to be upgraded.
  • the terminal that needs to control the upgrade of the air conditioner changes the "online upgrade” logo from the hidden state to the display state.
  • the air conditioner program is upgraded online, thereby realizing the customized upgrade of the problem air conditioner, avoiding the upgrade prompt for the air conditioner that does not need to be upgraded, causing user distress and making the user
  • the experience is reduced, and the problem of users changing from feeling comfortable to feeling uncomfortable after air conditioning upgrade can be avoided, which solves the problem of redundant upgrade operations caused by the unified upgrade of equipment in related technologies and achieves targeted customized upgrade operations Effect.
  • S301-S302 the user feeds back the complaint request for the air conditioner or the air conditioner operation failure to the after-sales personnel such as customer service, or directly to the after-sales repair system.
  • the user needs to feedback the complaint and operation performance of the air conditioner operation, and at the same time feedback the basic information of the air conditioner such as the air conditioner code and MAC address; or the after-sales personnel to come to the door to collect relevant information.
  • the technical analysis system customizes the upgrade software program specific to the air conditioner to be upgraded according to the specific problems and needs of the user, and uploads the upgrade software program to the data storage cloud or server data storage location.
  • the technical analysis system locks the air conditioner to be upgraded based on the user's basic information such as the MAC address, and sends an “online upgrade” to turn on the flag, and at the same time matches the firmware codes of the corresponding multiple upgraded software programs with the air conditioner model to ensure Each upgrade software program corresponds to the model to avoid upgrade errors.
  • the air conditioner After the user selects the "online upgrade” option, the air conditioner enters the online upgrade state.
  • the APP matches the firmware codes of the multiple online upgrade programs in the technical analysis system with the air conditioner to be upgraded.
  • the firmware code matches the air conditioner barcode or MAC address
  • the corresponding upgradeable software can be displayed and selected in the "Online Upgrade” drop-down menu, and the upgradeable software starts to upgrade; when the match fails, the upgradeable software exits the online upgrade and prompts to upgrade Failure, and hide the online upgrade interface.
  • the upgrade program is only delivered to the terminal device corresponding to the air conditioner that needs to be upgraded, and the MAC address of the air conditioner is matched with the upgrade program before the release, to avoid upgrade errors or to deliver to the terminal associated with the air conditioner that does not need to be upgraded .
  • the terminal that controls the upgrade of the air conditioner changes the "online upgrade" logo from the hidden state to the display state.
  • a device upgrading apparatus corresponding to the device upgrading method is also provided.
  • the device for upgrading the device may appear as a terminal or as an application installed in the terminal, and the device may include:
  • the receiving unit 41 is configured to receive an opening flag sent by the server.
  • the opening flag is used to enable the terminal to display an upgrade flag when the device is in a state to be upgraded, and the terminal matches the device.
  • the display unit 42 is configured to display the upgrade flag in the hidden state when it is detected that the device is in the state to be upgraded.
  • the instruction unit 43 is configured to, after detecting an upgrade instruction triggered by the displayed upgrade flag, instruct the server to upgrade the device, wherein the target upgrade program adopted by the upgrade matches the device.
  • the instruction unit 43 includes: a detection module, a display module, a receiving module, and an upgrade module.
  • the detection module is configured to detect whether the firmware code of at least one upgrade program provided by the server matches the device's identity information after detecting the upgrade instruction triggered by the displayed upgrade flag;
  • the display module is configured to The identity information matches, and when the upgrade logo is displayed, at least one upgrade program matching the device is displayed;
  • the receiving module is configured to receive an upgrade instruction to upgrade using the target upgrade program, and the target upgrade program is in at least one matching upgrade program At least one of;
  • the upgrade module is configured to instruct the server to upgrade the device using the target upgrade program according to the upgrade instruction.
  • the indication unit further includes a hiding module configured to hide the upgrade flag when the terminal detects that the firmware code of at least one upgrade program provided by the server does not match the identity information of the device.
  • the upgrading apparatus further includes: an information unit configured to receive the fault information and identity information sent by the device before receiving the turn-on flag sent by the server; a sending unit configured to send the fault information and identity information Give the server so that the server generates at least one upgrade program for the device based on the fault information and identity information.
  • the upgrading apparatus further includes: a confirmation unit configured to, before displaying the upgrade flag in a hidden state, when the button to be upgraded on the device is triggered, or when the button to be upgraded on the remote control of the device is triggered To confirm that the device is in a state to be upgraded.
  • the upgrading apparatus may include a memory 510 and a processor 520, wherein: the processor 520 is configured to execute multiple instructions; the memory 510 is configured to store multiple instructions; wherein, the multiple instructions are configured to The memory 510 stores, and the processor 520 loads and executes the above device upgrade method.
  • the memory 510 may be a magnetic disk, flash memory, or any other non-volatile storage medium.
  • the processor 520 is coupled to the memory 510, and may be implemented as one or more integrated circuits, such as a microprocessor or a microcontroller.
  • the processor 520 is coupled to the memory 510 through the BUS bus 530.
  • the upgrade device 500 can also be connected to an external storage device 550 through a storage interface 540 to call external data, and can also be connected to a network or another computer system (not marked) through a network interface 560, which will not be described in detail here.
  • a terminal corresponding to the upgrading apparatus of the device is also provided.
  • the terminal may include: the above device upgrading device.
  • the server after the server generates a customized upgrade program, it sends an opening flag to the terminal to display the flag on the terminal. After reaching the upgrade conditions, the server sends the target upgrade program to the air conditioner for upgrade, thereby realizing the customized upgrade of the problem air conditioner, to solve the problem of redundant operation of the upgrade caused by the unified upgrade of the equipment in the related technology, and to achieve targeted customization The effect of the upgrade operation.
  • a computer-readable storage medium corresponding to an upgrade method of a device.
  • the computer-readable storage medium stores a plurality of computer program instructions; the plurality of computer program instructions are used by the processor to load and execute the above device upgrade method.
  • the server after the server generates a customized upgrade program, it sends an open flag to the terminal to display the flag on the terminal. After the upgrade conditions are met, the server sends the target upgrade program to the air conditioner to upgrade, thereby realizing the problem air conditioner. Customized upgrade to solve the problem of redundant upgrade operation caused by the unified upgrade of equipment in the prior art, and achieve the effect of targeted customized upgrade operation.
  • an upgrade system for a device is protected.
  • the upgrade system includes the terminal and the server described above, wherein the server is configured to upgrade the device.
  • the server is further configured to determine the terminal according to the identity information of the device, and when sending the start flag to the terminal, match the firmware code of the at least one upgrade program with the identity information of the device.
  • the server after the server generates a customized upgrade program, it sends an open flag to the terminal to display the flag on the terminal. After the upgrade conditions are met, the server sends the target upgrade program to the air conditioner to upgrade, thereby realizing the problem air conditioner. Customized upgrade to solve the problem of redundant upgrade operation caused by the unified upgrade of equipment in the prior art, and achieve the effect of targeted customized upgrade operation.

Abstract

A device upgrade method, apparatus, and system, a storage medium, and a terminal, relating to the field of device upgrades. The method comprises: a terminal receives a starting flag bit sent by a server (S101); when detecting that a device is in a upgrade pending state, the terminal displays an upgrade flag in a hidden state (S102); and, after detecting an upgrade command triggered by means of the displayed upgrade flag, the terminal instructs the server to upgrade the device (103), wherein the target upgrade program used for the upgrade matches the device. The present method can overcome the problem in the prior art of redundant upgrade operations caused by performing unified upgrade of devices, and achieves the effect of targeted custom upgrade operations.

Description

设备的升级方法、装置、系统、存储介质及终端Equipment upgrade method, device, system, storage medium and terminal
相关申请的交叉引用Cross-reference of related applications
本申请是以CN申请号为201811465205.1,申请日为2018年12月3日的申请为基础,并主张其优先权,该CN申请的公开内容在此作为整体引入本申请中。This application is based on the application with the CN application number 201811465205.1 and the application date is December 3, 2018, and claims its priority. The disclosure content of the CN application is hereby incorporated into this application as a whole.
技术领域Technical field
本公开涉及设备升级技术领域,具体涉及一种设备的升级方法、装置、系统、存储介质及终端。The present disclosure relates to the technical field of equipment upgrading, and in particular to an equipment upgrading method, device, system, storage medium, and terminal.
背景技术Background technique
随着互联网技术的推广应用,可以利用互联网强大的数据存储和传输功能,实现对空调内外机程序的在线升级,以便满足用户越来越精细化的需求和已售空调对最新控制技术的应用。空调使用环境的复杂性和用户舒适感的差异性,使得空调需要根据不同用户的需求进行有针对性的在线升级。With the popularization and application of Internet technology, the powerful data storage and transmission functions of the Internet can be used to realize the online upgrade of the internal and external machine programs of the air conditioner, so as to meet the increasingly refined needs of users and the application of the latest control technology by the sold air conditioners. The complexity of the use environment of the air conditioner and the difference in user comfort make the air conditioner need to be targeted for online upgrade according to the needs of different users.
相关技术在进行空调升级时,在同一工作时间段或短时间内,反复向用户终端发送在线升级请求,以满足空调的升级需求,但用户的惯性升级可能会导致用户反而对升级后的空调使用感觉不舒适,造成升级操作的冗余。Related technologies When upgrading air conditioners, repeatedly send online upgrade requests to user terminals in the same working period or within a short period of time to meet the upgrade needs of air conditioners, but the user's inertial upgrade may cause users to use the upgraded air conditioners instead Feeling uncomfortable, resulting in redundant upgrade operations.
发明内容Summary of the invention
本公开提供一种设备的升级方法,包括:终端接收服务器发送的开启标志位,开启标志位用于使终端在检测到设备处于待升级状态下显示升级标志,终端与设备相匹配;终端在检测到设备处于待升级状态下,显示处于隐藏状态的升级标志;在检测到通过显示的升级标志触发的升级指令后,终端指示服务器对设备进行升级,其中,升级采用的升级程序与设备相匹配。The present disclosure provides a method for upgrading a device, which includes: a terminal receiving an opening flag sent by a server, the opening flag is used to enable the terminal to display an upgrade flag when the device is detected to be upgraded, and the terminal matches the device; the terminal is detecting When the device is in the state to be upgraded, the upgrade flag in the hidden state is displayed; after detecting the upgrade instruction triggered by the displayed upgrade flag, the terminal instructs the server to upgrade the device, where the upgrade program used for the upgrade matches the device.
在一些实施例中,在检测到通过显示的升级标志触发的升级指令后,终端指示服务器对设备进行升级包括:在检测到通过显示的升级标志触发的升级指令后,终端检测服务器提供的升级程序的固件编码是否与设备的身份信息相匹配;终端在显示升级标志时显示相匹配的升级程序;终端接收利用目标升级程序进行升级的升级指令,目标升级程序为相匹配的升级程序中的至少之一;终端根据升级指令指示服务器采用目 标升级程序对设备进行升级。In some embodiments, after detecting the upgrade instruction triggered by the displayed upgrade flag, the terminal instructing the server to upgrade the device includes: after detecting the upgrade instruction triggered by the displayed upgrade flag, the terminal detects the upgrade program provided by the server Whether the firmware code of the device matches the identity information of the device; the terminal displays a matching upgrade program when displaying the upgrade logo; the terminal receives an upgrade instruction to upgrade using the target upgrade program, and the target upgrade program is at least one of the matched upgrade programs 1. The terminal instructs the server to use the target upgrade program to upgrade the device according to the upgrade instruction.
在一些实施例中,在终端检测服务器提供的升级程序的固件编码是否与设备的身份信息相匹配之后,该方法还包括:固件编码与设备的身份信息不匹配,则终端将升级标志隐藏。In some embodiments, after the terminal detects whether the firmware code of the upgrade program provided by the server matches the identity information of the device, the method further includes: the firmware code does not match the identity information of the device, and the terminal hides the upgrade flag.
在一些实施例中,在应用程序接收服务器发送的开启标志位之前,方法还包括:终端接收设备发送的故障信息和身份信息;终端将故障信息和身份信息发送给服务器,以便服务器根据故障信息和身份信息生成针对设备的升级程序。In some embodiments, before the application receives the start flag sent by the server, the method further includes: the terminal receives the fault information and the identity information sent by the device; the terminal sends the fault information and the identity information to the server, so that the server according to the fault information and The identity information generates an upgrade procedure for the device.
在一些实施例中,在显示处于隐藏状态的升级标志之前,该方法还包括:在设备上待升级状态按键被触发或者设备的遥控器上待升级状态按键被触发时,确定设备处于待升级状态下。In some embodiments, before displaying the upgrade flag in the hidden state, the method further includes: determining that the device is in the state to be upgraded when the state-to-be-upgraded state button on the device is triggered or the device-to-be-upgraded state button on the device's remote control is triggered under.
在一些实施例中,在应用程序接收服务器发送的开启标志位之前,该方法还包括:服务器根据设备的身份信息确定终端;服务器向终端发送开启标志位时,对升级程序的固件编码与设备的身份信息进行匹配。In some embodiments, before the application receives the opening flag sent by the server, the method further includes: the server determining the terminal according to the identity information of the device; when the server sends the opening flag to the terminal, the firmware encoding of the upgrade program and the device's Identity information is matched.
与上述方法相匹配,本公开另一方面提供一种设备的升级装置,包括:接收单元,被配置为接收服务器发送的开启标志位,开启标志位被配置为使终端在检测到设备处于待升级状态下显示升级标志,终端与设备相匹配;显示单元,被配置为在检测到设备处于待升级状态下,显示处于隐藏状态的升级标志;指示单元,被配置为在检测到通过显示的升级标志触发的升级指令后,指示服务器对设备进行升级,其中,升级采用的升级程序与设备相匹配。Matching with the above method, another aspect of the present disclosure provides an apparatus for upgrading equipment, including: a receiving unit configured to receive an opening flag sent by a server, the opening flag being configured to enable the terminal to detect that the equipment is to be upgraded The upgrade logo is displayed in the state, and the terminal matches the device; the display unit is configured to display the upgrade logo in a hidden state when the device is detected to be upgraded; the indication unit is configured to detect the upgrade logo that passes the display After the triggered upgrade instruction, the server is instructed to upgrade the device, where the upgrade program used for the upgrade matches the device.
在一些实施例中,指示单元包括:检测模块,被配置为在检测到通过显示的升级标志触发的升级指令后,检测服务器提供的升级程序的固件编码是否与设备的身份信息相匹配;显示模块,被配置为在显示升级标志时显示相匹配的升级程序;接收模块,被配置为接收利用目标升级程序进行升级的升级指令,目标升级程序为相匹配的升级程序中的至少之一;升级模块,被配置为根据升级指令指示服务器采用目标升级程序对设备进行升级。In some embodiments, the indication unit includes: a detection module configured to detect whether the firmware code of the upgrade program provided by the server matches the identity information of the device after detecting the upgrade instruction triggered by the displayed upgrade flag; the display module , Is configured to display the matching upgrade program when displaying the upgrade logo; the receiving module is configured to receive an upgrade instruction to upgrade using the target upgrade program, and the target upgrade program is at least one of the matching upgrade programs; the upgrade module , Is configured to instruct the server to upgrade the device using the target upgrade program according to the upgrade instruction.
在一些实施例中,该装置还包括:隐藏模块,被配置为在终端检测服务器提供的升级程序的固件编码是否与设备的身份信息相匹配之后,若固件编码与设备的身份信息不匹配,则将升级标志隐藏。In some embodiments, the apparatus further includes: a hidden module configured to detect whether the firmware code of the upgrade program provided by the server matches the identity information of the device after the terminal detects whether the firmware code does not match the identity information of the device, then Hide the upgrade logo.
在一些实施例中,该装置还包括:信息单元,被配置为在应用程序接收服务器发送的开启标志位之前,接收设备发送的故障信息和身份信息;发送单元,被配置为将 故障信息和身份信息发送给服务器,以便服务器根据故障信息和身份信息生成针对设备的升级程序。In some embodiments, the apparatus further includes: an information unit configured to receive the fault information and identity information sent by the device before the application receives the turn-on flag sent by the server; the sending unit is configured to integrate the fault information and identity The information is sent to the server, so that the server generates an upgrade program for the device based on the fault information and identity information.
在一些实施例中,该装置还包括:确认单元,被配置为在显示处于隐藏状态的升级标志之前,在设备上待升级状态按键被触发或者设备的遥控器上待升级状态按键被触发时,确定设备处于待升级状态下。In some embodiments, the apparatus further includes: a confirmation unit configured to: before displaying the upgrade flag in a hidden state, when the button to be upgraded on the device is triggered or the button to be upgraded on the remote control of the device is triggered, Make sure the device is in a state to be upgraded.
与上述装置相匹配,本公开再一方面提供一种终端,包括:以上的设备的升级装置。Matching with the above-mentioned device, another aspect of the present disclosure provides a terminal, including: the above device upgrading device.
与上述方法相匹配,本公开再一方面提供一种存储介质,包括:存储介质中存储有多条指令;多条指令,用于由处理器加载并执行以上的设备的升级方法。Matching the above method, yet another aspect of the present disclosure provides a storage medium, including: a plurality of instructions stored in the storage medium; a plurality of instructions for the processor to load and execute the above device upgrade method.
与上述方法相匹配,本公开再一方面提供一种终端,包括:处理器,被配置为执行多条指令;存储器,被配置为存储多条指令;其中,多条指令,被配置为由存储器存储,并由处理器加载并执行以上的设备的升级方法。Matching the above method, yet another aspect of the present disclosure provides a terminal, including: a processor configured to execute a plurality of instructions; a memory configured to store a plurality of instructions; wherein, the plurality of instructions are configured to be stored by a memory Store and load by the processor and execute the above device upgrade method.
通过以下参照附图对本公开的示例性实施例的详细描述,本公开的其它特征及其优点将会变得清楚。Other features and advantages of the present disclosure will become clear through the following detailed description of exemplary embodiments of the present disclosure with reference to the drawings.
附图说明BRIEF DESCRIPTION
构成说明书的一部分的附图描述了本公开的实施例,并且连同说明书一起用于解释本公开的原理。The drawings constituting a part of the description describe the embodiments of the present disclosure, and together with the description are used to explain the principles of the present disclosure.
参照附图,根据下面的详细描述,可以更加清楚地理解本公开,其中:Referring to the drawings, the present disclosure can be more clearly understood from the following detailed description, in which:
图1为本公开设备的升级方法的一些实施例的流程图。FIG. 1 is a flowchart of some embodiments of an upgrade method of the disclosed device.
图2为本公开设备的升级方法的另一些实施例的流程图。FIG. 2 is a flowchart of other embodiments of the method for upgrading a device of the present disclosure.
图3为本公开设备的升级方法的另一些实施例的流程图。FIG. 3 is a flowchart of another embodiment of the method for upgrading a device of the present disclosure.
图4为本公开设备的升级装置的一些实施例的结构示意图。FIG. 4 is a schematic structural diagram of some embodiments of an apparatus for upgrading an apparatus of the present disclosure.
图5为本公开设备的升级装置的另一些实施例的结构示意图。FIG. 5 is a schematic structural diagram of other embodiments of an upgrading apparatus of the disclosed device.
具体实施方式detailed description
现在将参照附图来详细描述本公开的各种示例性实施例。应注意到:除非另外具体说明,否则在这些实施例中阐述的部件和步骤的相对布置、数字表达式和数值不限制本公开的范围。Various exemplary embodiments of the present disclosure will now be described in detail with reference to the drawings. It should be noted that the relative arrangement of components and steps, numerical expressions, and numerical values set forth in these embodiments do not limit the scope of the present disclosure unless specifically stated otherwise.
同时,应当明白,为了便于描述,附图中所示出的各个部分的尺寸并不是按照实 际的比例关系绘制的。At the same time, it should be understood that, for ease of description, the dimensions of the various parts shown in the drawings are not drawn according to the actual proportional relationship.
以下对至少一个示例性实施例的描述实际上仅仅是说明性的,决不作为对本公开及其应用或使用的任何限制。The following description of at least one exemplary embodiment is actually merely illustrative, and in no way serves as any limitation to the present disclosure and its application or use.
对于相关领域普通技术人员已知的技术、方法和设备可能不作详细讨论,但在适当情况下,所述技术、方法和设备应当被视为授权说明书的一部分。Techniques, methods and equipment known to those of ordinary skill in the related art may not be discussed in detail, but where appropriate, the techniques, methods and equipment should be considered as part of the authorized specification.
在这里示出和讨论的所有示例中,任何具体值应被解释为仅仅是示例性的,而不是作为限制。因此,示例性实施例的其它示例可以具有不同的值。In all examples shown and discussed herein, any specific values should be interpreted as merely exemplary and not limiting. Therefore, other examples of the exemplary embodiment may have different values.
应注意到:相似的标号和字母在下面的附图中表示类似项,因此,一旦某一项在一个附图中被定义,则在随后的附图中不需要对其进行进一步讨论。It should be noted that similar reference numerals and letters indicate similar items in the following drawings, so once an item is defined in one drawing, there is no need to discuss it further in subsequent drawings.
为使本公开的目的、技术方案和优点更加清楚明白,以下结合具体实施例,并参照附图,对本公开进一步详细说明。In order to make the purpose, technical solutions and advantages of the present disclosure more clear, the present disclosure will be further described in detail in conjunction with specific embodiments and with reference to the accompanying drawings.
根据本公开的一些实施例,提供了一种设备的升级方法,该设备的升级方法中的设备可以是空调、洗衣机、冰箱、电视、抽油烟机等家用电器,还可以是无人机等设备。该设备的升级方法可以针对已经上报故障的一个设备进行定制升级,也可以针对多个设备进行定制升级。According to some embodiments of the present disclosure, a method for upgrading a device is provided. The device in the method for upgrading the device may be household appliances such as air conditioners, washing machines, refrigerators, TVs, cooker hoods, or devices such as drones. . The device upgrade method can be customized and upgraded for one device that has reported a fault, and can also be customized and upgraded for multiple devices.
一些实施例中,以终端为安装在移动终端的程序、设备是空调为例进行说明。一些实施例的服务器可以是云端存储设备。如图1所示为本公开设备的升级方法的一些实施例的流程图。该设备的升级方法可以包括:In some embodiments, the terminal is a program installed on the mobile terminal, and the device is an air conditioner as an example for description. The server of some embodiments may be a cloud storage device. FIG. 1 is a flowchart of some embodiments of a method for upgrading a device of the present disclosure. The method of upgrading the device may include:
S101,终端接收服务器发送的开启标志位,该开启标志位用于使终端在检测到设备处于待升级状态时,显示升级标志,终端与设备相匹配。S101. The terminal receives an opening flag sent by the server. The opening flag is used to enable the terminal to display an upgrade flag when the device is in a state to be upgraded, and the terminal matches the device.
在空调出现故障或者其他需要升级的问题时,可以通过终端发送故障信息或者问题至售后报修系统,也可以通过电话或者售后维修人员将故障信息或者问题上报到售后报修系统。终端在上报故障时,同时上报根据空调唯一编号生成的MAC地址或编码等参数。When the air conditioner fails or other problems that need to be upgraded, you can send the fault information or problem to the after-sales repair system through the terminal, or you can report the fault information or the problem to the after-sale repair system through the phone or after-sales maintenance personnel. When the terminal reports a fault, it also reports the MAC address or encoding and other parameters generated based on the unique number of the air conditioner.
在一些实施例中,在终端接收服务器发送的开启标志位之前,该方法还包括:终端接收设备发送的故障信息和身份信息;终端将故障信息和身份信息发送给服务器,以便服务器根据故障信息和身份信息,生成针对设备的至少一个升级程序。In some embodiments, before the terminal receives the start flag sent by the server, the method further includes: the terminal receives the fault information and the identity information sent by the device; the terminal sends the fault information and the identity information to the server, so that the server according to the fault information and The identity information generates at least one upgrade program for the device.
在一些实施例中,服务器根据设备的身份信息确定终端,向终端发送开启标志位时,对每个升级程序的固件编码与设备的身份信息进行匹配。In some embodiments, the server determines the terminal according to the identity information of the device, and when sending the start flag to the terminal, matches the firmware code of each upgrade program with the identity information of the device.
服务器定制空调专属的至少一个升级程序,该升级程序包括内机主控升级程序、 外机主控升级程序、内机参数升级程序和外机参数升级程序中的一种或多种。服务器将该至少一个升级程序上传到数据储存云端或服务器数据存储部位。服务器向空调下发至少一个升级程序之前,会对每个升级程序的固件编码与相应的空调机型进行匹配,确保每个升级程序对应该机型,避免出现升级错误。The server customizes at least one upgrade program exclusive to the air conditioner, and the upgrade program includes one or more of an internal machine main control upgrade program, an external machine main control upgrade program, an internal machine parameter upgrade program, and an external machine parameter upgrade program. The server uploads the at least one upgrade program to the data storage cloud or the server data storage location. Before the server issues at least one upgrade program to the air conditioner, it will match the firmware code of each upgrade program with the corresponding air conditioner model to ensure that each upgrade program corresponds to the model to avoid upgrade errors.
服务器生成至少一个升级程序之后,服务器根据空调基本信息如MAC地址,锁定需要升级的空调,并发送“在线升级”开启标志位。在空调处于不需要升级的状态时,终端不显示“在线升级”的标志,避免由于“在线升级”界面一直显示,导致用户操作但空调不能升级的问题。“在线升级”为升级标志。After the server generates at least one upgrade program, the server locks the air conditioner that needs to be upgraded according to the basic information of the air conditioner, such as the MAC address, and sends an "online upgrade" opening flag. When the air conditioner is in a state where it does not need to be upgraded, the terminal does not display the "online upgrade" sign, to avoid the problem that the "online upgrade" interface is always displayed, which causes the user to operate but the air conditioner cannot be upgraded. "Online upgrade" is the upgrade symbol.
在空调需要升级时,服务器根据空调基本信息如MAC地址锁定需要升级的空调,并向与该空调关联的终端发送“在线升级”开启标志位,以便在满足升级条件时,在终端显示“在线升级”的标志。在空调升级完成前,服务器一直发送“在线升级”开启标志位。When the air conditioner needs to be upgraded, the server locks the air conditioner to be upgraded according to the basic information of the air conditioner, such as the MAC address, and sends the "online upgrade" on flag to the terminal associated with the air conditioner, so that when the upgrade conditions are met, the terminal displays "online upgrade" "symbols of. Before the air conditioning upgrade is completed, the server has always sent the "online upgrade" open flag.
S102,终端在检测到设备处于待升级状态时,显示处于隐藏状态的升级标志。S102. When detecting that the device is in a state to be upgraded, the terminal displays an upgrade flag in a hidden state.
终端在同时满足接收到“在线升级”开启标志位,并且确定设备处于待升级状态时,才能调出“在线升级”界面。即,在显示处于隐藏状态的升级标志之前,该方法还包括:在设备上待升级状态按键被触发,或者设备的遥控器上待升级状态按键被触发时,确定设备处于待升级状态。The terminal can only call up the "Online Upgrade" interface when it meets the requirement to receive the "Online Upgrade" turn-on flag and determines that the device is in a state to be upgraded. That is, before displaying the upgrade flag in the hidden state, the method further includes: determining that the device is in the state to be upgraded when the state-to-be-upgraded button on the device is triggered, or the state-to-be-upgraded button on the remote control of the device is triggered.
也就是说,在终端已经接收到“在线升级”开启标志位,并且设备或者设备遥控器上的待升级状态按键被触发时,该设备处于待升级状态,终端中的“在线升级”界面从隐藏状态变为显示状态,设备可以进行升级。That is to say, when the terminal has received the "online upgrade" turn-on flag, and the device or device remote control to be upgraded button is triggered, the device is in the state to be upgraded, the "online upgrade" interface in the terminal is hidden from The status changes to the display status, and the device can be upgraded.
S103,在检测到通过显示的升级标志触发的升级指令后,终端指示服务器对设备进行升级,其中,升级采用的目标升级程序与设备相匹配。S103: After detecting the upgrade instruction triggered by the displayed upgrade flag, the terminal instructs the server to upgrade the device, where the target upgrade program used for the upgrade matches the device.
用户点击“在线升级”后,终端向服务器发送升级指令,服务器向空调发送目标升级程序,以对空调进行升级。After the user clicks "Online Update", the terminal sends an upgrade instruction to the server, and the server sends the target upgrade program to the air conditioner to upgrade the air conditioner.
本实施例在服务器生成定制的至少一个升级程序后,向终端发送开启标志位,以便在终端上显示该标志位。在达到升级条件后,服务器向空调发送目标升级程序以对空调进行升级,从而实现了对问题空调的定制升级,以解决相关技术中对设备进行统一升级,造成升级操作冗余的问题,达到有针对性的定制升级操作的效果。In this embodiment, after the server generates at least one customized upgrade program, it sends an opening flag to the terminal, so that the flag is displayed on the terminal. After reaching the upgrade conditions, the server sends the target upgrade program to the air conditioner to upgrade the air conditioner, thereby realizing the customized upgrade of the problem air conditioner, to solve the problem of the unified upgrade of the equipment in the related technology, resulting in the redundancy of the upgrade operation. The effect of targeted customized upgrade operations.
在一些实施例中,在检测到通过显示的升级标志触发的升级指令后,终端检测服务器提供的至少一个升级程序的固件编码是否与设备的身份信息相匹配;若存在至少 一个升级程序的固件编码与设备的身份信息相匹配,则终端在显示升级标志时,显示与设备相匹配的至少一个升级程序;终端接收利用目标升级程序进行升级的升级指令,目标升级程序为相匹配的至少一个升级程序中的至少之一;终端根据升级指令,指示服务器采用目标升级程序对设备进行升级。在终端检测服务器提供的升级程序的固件编码是否与设备的身份信息相匹配之后,该方法还包括:若不存在至少一个升级程序的固件编码与设备的身份信息相匹配,则终端将升级标志隐藏。In some embodiments, after detecting the upgrade instruction triggered by the displayed upgrade logo, the terminal detects whether the firmware code of at least one upgrade program provided by the server matches the identity information of the device; if there is at least one firmware code of the upgrade program Matches the identity information of the device, the terminal displays at least one upgrade program matching the device when displaying the upgrade logo; the terminal receives an upgrade instruction to upgrade using the target upgrade program, and the target upgrade program is at least one matching upgrade program At least one of: the terminal instructs the server to upgrade the device using the target upgrade program according to the upgrade instruction. After the terminal detects whether the firmware code of the upgrade program provided by the server matches the identity information of the device, the method further includes: if the firmware code of at least one upgrade program does not match the identity information of the device, the terminal hides the upgrade flag .
服务器生成的升级程序为一个或者多个,用户选择“在线升级”选项后,终端根据服务器中的多组在线升级程序的固件编码与空调进行匹配,当固件编码与空调条码或MAC地址一致、机型一致、版本号/日期等一致时,在“在线升级”下拉菜单中才能显示并选择对应可升级软件,可升级软件开始升级;当匹配失败时,可升级软件退出在线升级,提示升级失败,并隐藏在线升级界面,即隐藏“在线升级”的标志位。当可升级软件升级成功后,提示升级成功,空调器复位,隐藏在线升级界面。There are one or more upgrade programs generated by the server. After the user selects the "online upgrade" option, the terminal matches the air conditioner with the firmware codes of multiple sets of online upgrade programs in the server. When the firmware code is consistent with the air conditioner barcode or MAC address, the machine When the types are consistent and the version number/date are consistent, only the corresponding upgradeable software can be displayed and selected in the "Online Upgrade" drop-down menu. The upgradeable software starts to upgrade; when the match fails, the upgradeable software exits the online upgrade, prompting that the upgrade failed. And hide the online upgrade interface, that is, hide the "online upgrade" flag. When the upgradeable software is successfully upgraded, it prompts that the upgrade was successful, resets the air conditioner, and hides the online upgrade interface.
以下结合图2和图3对一些实施例的具体流程进行说明。The specific processes of some embodiments are described below with reference to FIGS. 2 and 3.
在一个实施例中,S201-S202、用户将对空调的投诉请求或空调运行故障,反馈给客服等售后人员,或者直接反馈到售后报修系统。In one embodiment, S201-S202, the user will complain to the air conditioner about the complaint request or the air conditioner's operation failure, to the customer service and other after-sales personnel, or directly to the after-sales repair system.
S203、技术分析系统收集空调基本信息如MAC地址等。用户在上报过程中,需要反馈空调运行的投诉问题及运行表现,同时反馈空调编码、MAC地址等空调基本信息;或者售后人员上门进行相关信息收集。其中,技术分析系统位于服务器。S203. The technical analysis system collects basic air-conditioning information such as MAC address. During the reporting process, the user needs to feedback the complaints and performance of the operation of the air conditioner, and at the same time feedback the basic information of the air conditioner, such as the air conditioner code and MAC address; or the after-sales personnel to come to the door to collect relevant information. Among them, the technical analysis system is located on the server.
S204、问题反馈到技术分析系统。S204. Question feedback to the technical analysis system.
S205、技术分析系统根据该用户的具体问题及需求,定制待升级空调专属的升级软件程序,并将升级软件程序上传到数据储存云端或服务器数据存储部位。S205. The technical analysis system customizes the upgrade software program specific to the air conditioner to be upgraded according to the specific problems and needs of the user, and uploads the upgrade software program to the data storage cloud or server data storage location.
S206、技术分析系统根据用户基本信息如MAC地址锁定待升级空调,并发送“在线升级”开启标志位(升级完成前一直发送)。S206. The technical analysis system locks the air conditioner to be upgraded based on the user's basic information such as the MAC address, and sends an "online upgrade" opening flag (always sent until the upgrade is completed).
S207-S208、当操作遥控器组合键时,升级软件APP等渠道中的“在线升级”界面从隐藏状态变为显示状态。APP在接收到“在线升级”开启标志位,并且遥控器组合键被按下时,才能调出“在线升级”界面。S207-S208. When the remote control key combination is operated, the "online upgrade" interface in the upgrade software APP channel changes from the hidden state to the displayed state. The APP can only call up the "Online Upgrade" interface when it receives the "Online Upgrade" turn-on flag and the remote control combination key is pressed.
S209、用户选择“在线升级”选项后,空调进入在线升级状态。S209. After the user selects the "online upgrade" option, the air conditioner enters the online upgrade state.
S210-S212、APP根据技术分析系统中的多组在线升级程序的固件编码与待升级空调进行匹配,当固件编码与空调条码或MAC地址一致、机型一致、版本号/日期等一致时,在“在线升级”下拉菜单中才能显示并选择对应可升级软件,可升级软件开 始升级;当匹配失败时,可升级软件退出在线升级,提示升级失败,并隐藏在线升级界。S210-S212, APP matches the firmware code of the multiple online upgrade programs in the technical analysis system with the air conditioner to be upgraded. When the firmware code is consistent with the air conditioner barcode or MAC address, the model is consistent, the version number/date, etc., Only the corresponding upgradeable software can be displayed and selected in the "Online Upgrade" drop-down menu. The upgradeable software starts to upgrade; when the match fails, the upgradeable software exits the online upgrade, prompting the upgrade failure, and hiding the online upgrade world.
S213、当可升级软件升级成功后,提示升级成功,空调器复位,隐藏在线升级界面。S213. After the upgradeable software is successfully upgraded, it is prompted that the upgrade is successful, the air conditioner is reset, and the online upgrade interface is hidden.
在本实施例中,升级程序只下发到需要升级的空调对应的终端设备上,需要控制空调升级的终端将“在线升级”标识由隐藏状态变为显示状态,在用户选择“在线升级”选项,并且遥控器上控制升级程序的组合键被按下后,对空调的程序进行在线升级,从而实现了对问题空调进行定制升级,避免对无需升级的空调进行升级提示,造成用户困扰,使得用户体验感降低,还能避免空调升级后,用户由感觉舒适变为感觉不舒适的问题,解决了相关技术中,对设备进行统一升级造成升级操作冗余的问题,达到有针对性的定制升级操作的效果。In this embodiment, the upgrade program is only delivered to the terminal device corresponding to the air conditioner that needs to be upgraded. The terminal that needs to control the upgrade of the air conditioner changes the "online upgrade" logo from the hidden state to the display state. When the user selects the "online upgrade" option , And after the combination key on the remote control that controls the upgrade program is pressed, the air conditioner program is upgraded online, thereby realizing the customized upgrade of the problem air conditioner, avoiding the upgrade prompt for the air conditioner that does not need to be upgraded, causing user distress and making the user The experience is reduced, and the problem of users changing from feeling comfortable to feeling uncomfortable after air conditioning upgrade can be avoided, which solves the problem of redundant upgrade operations caused by the unified upgrade of equipment in related technologies and achieves targeted customized upgrade operations Effect.
在另一些实施例中,S301-S302、用户将对空调的投诉请求或空调运行故障反馈给客服等售后人员,或者直接反馈到售后报修系统。In other embodiments, S301-S302, the user feeds back the complaint request for the air conditioner or the air conditioner operation failure to the after-sales personnel such as customer service, or directly to the after-sales repair system.
S303、用户在投诉过程中,需要反馈空调运行的投诉问题及运行表现,同时反馈空调编码、MAC地址等空调基本信息;或者售后人员上门进行相关信息收集。S303. During the complaint process, the user needs to feedback the complaint and operation performance of the air conditioner operation, and at the same time feedback the basic information of the air conditioner such as the air conditioner code and MAC address; or the after-sales personnel to come to the door to collect relevant information.
S304、问题反馈到技术分析系统。S304. Feedback the problem to the technical analysis system.
S305、技术分析系统根据该用户的具体问题及需求,定制待升级空调专属的升级软件程序,并将升级软件程序上传到数据储存云端或服务器数据存储部位。S305. The technical analysis system customizes the upgrade software program specific to the air conditioner to be upgraded according to the specific problems and needs of the user, and uploads the upgrade software program to the data storage cloud or server data storage location.
S306、技术分析系统根据用户基本信息如MAC地址锁定待升级空调,并发送“在线升级”开启标志位,同时将对应专属的多个升级软件程序的固件编码与该空调的机型进行匹配,确保每个升级软件程序对应该机型,避免出现升级错误。S306. The technical analysis system locks the air conditioner to be upgraded based on the user's basic information such as the MAC address, and sends an “online upgrade” to turn on the flag, and at the same time matches the firmware codes of the corresponding multiple upgraded software programs with the air conditioner model to ensure Each upgrade software program corresponds to the model to avoid upgrade errors.
S307-S309、当操作遥控器组合键时,升级软件APP等渠道中的“在线升级”界面从隐藏状态调出,用户才可以进行“在线升级”选择。S307-S309. When operating the remote control combination key, the "online upgrade" interface in the upgrade software APP and other channels is called from the hidden state, and then the user can choose the "online upgrade".
S310、用户选择“在线升级”选项后,空调进入在线升级状态,APP根据技术分析系统中的多组在线升级程序的固件编码与待升级空调进行匹配,当固件编码与空调条码或MAC地址匹配一致、机型一致、版本号/日期等一致时,在“在线升级”下拉菜单中才能显示并选择对应可升级软件,可升级软件开始升级;当匹配失败时,可升级软件退出在线升级,提示升级失败,并隐藏在线升级界面。S310. After the user selects the "online upgrade" option, the air conditioner enters the online upgrade state. The APP matches the firmware codes of the multiple online upgrade programs in the technical analysis system with the air conditioner to be upgraded. When the firmware code matches the air conditioner barcode or MAC address When the model is the same, the version number/date is consistent, the corresponding upgradeable software can be displayed and selected in the "Online Upgrade" drop-down menu, and the upgradeable software starts to upgrade; when the match fails, the upgradeable software exits the online upgrade and prompts to upgrade Failure, and hide the online upgrade interface.
S311、当可升级软件升级成功后,提示升级成功,空调器复位,隐藏在线升级界面。S311. When the upgradeable software is successfully upgraded, it is prompted that the upgrade is successful, the air conditioner is reset, and the online upgrade interface is hidden.
在本实施例中,升级程序只下发到需要升级的空调对应的终端设备上,且在下发之前进行空调MAC地址与升级程序的匹配,避免升级错误或者下发给无需升级的空调关联的终端。在终端接收到升级标志位后,控制空调升级的终端将“在线升级”标识由隐藏状态变为显示状态,在用户选择“在线升级”选项,并且遥控器上控制升级程序的组合键被按下后,对空调的程序进行在线升级,从而实现了对问题空调进行定制升级,避免对无需升级的空调进行升级提示,造成用户困扰,使用户体验感降低,还能避免空调升级后,用户由感觉舒适变为感觉不舒适的问题,解决了相关技术中,对设备进行统一升级造成升级操作冗余的问题,达到有针对性的定制升级操作的效果。In this embodiment, the upgrade program is only delivered to the terminal device corresponding to the air conditioner that needs to be upgraded, and the MAC address of the air conditioner is matched with the upgrade program before the release, to avoid upgrade errors or to deliver to the terminal associated with the air conditioner that does not need to be upgraded . After the terminal receives the upgrade flag, the terminal that controls the upgrade of the air conditioner changes the "online upgrade" logo from the hidden state to the display state. When the user selects the "online upgrade" option, and the combination key that controls the upgrade program on the remote control is pressed After the online upgrade of the air conditioner program, the customized upgrade of the problem air conditioner was realized, avoiding the upgrade prompt for the air conditioner that did not need to be upgraded, causing user distress, reducing the user experience, and preventing the user from feeling after the air conditioner upgrade. Comfort becomes the problem of feeling uncomfortable. It solves the problem of redundant upgrade operations caused by the unified upgrade of equipment in related technologies, and achieves the effect of targeted customized upgrade operations.
根据本公开的另一些实施例,还提供了与设备的升级方法相对应的设备的升级装置。参见图4所示,该设备的升级装置可以表现为终端,或者表现为安装在终端中的应用,该装置可以包括:According to other embodiments of the present disclosure, a device upgrading apparatus corresponding to the device upgrading method is also provided. As shown in FIG. 4, the device for upgrading the device may appear as a terminal or as an application installed in the terminal, and the device may include:
接收单元41被配置为接收服务器发送的开启标志位,该开启标志位用于使终端在检测到设备处于待升级状态时,显示升级标志,终端与设备相匹配。The receiving unit 41 is configured to receive an opening flag sent by the server. The opening flag is used to enable the terminal to display an upgrade flag when the device is in a state to be upgraded, and the terminal matches the device.
显示单元42被配置为在检测到设备处于待升级状态时,显示处于隐藏状态的升级标志。The display unit 42 is configured to display the upgrade flag in the hidden state when it is detected that the device is in the state to be upgraded.
指示单元43被配置为在检测到通过显示的升级标志触发的升级指令后,指示服务器对设备进行升级,其中,升级采用的目标升级程序与设备相匹配。The instruction unit 43 is configured to, after detecting an upgrade instruction triggered by the displayed upgrade flag, instruct the server to upgrade the device, wherein the target upgrade program adopted by the upgrade matches the device.
在一些实施例中,指示单元43包括:检测模块、显示模块、接收模块和升级模块。检测模块被配置为在检测到通过显示的升级标志触发的升级指令后,检测服务器提供的至少一个升级程序的固件编码是否与设备的身份信息相匹配;显示模块被配置为若固件编码与设备的身份信息相匹配,在显示升级标志时,显示与设备相匹配的至少一个升级程序;接收模块被配置为接收利用目标升级程序进行升级的升级指令,目标升级程序为相匹配的至少一个升级程序中的至少之一;升级模块被配置为根据升级指令指示服务器采用目标升级程序对设备进行升级。In some embodiments, the instruction unit 43 includes: a detection module, a display module, a receiving module, and an upgrade module. The detection module is configured to detect whether the firmware code of at least one upgrade program provided by the server matches the device's identity information after detecting the upgrade instruction triggered by the displayed upgrade flag; the display module is configured to The identity information matches, and when the upgrade logo is displayed, at least one upgrade program matching the device is displayed; the receiving module is configured to receive an upgrade instruction to upgrade using the target upgrade program, and the target upgrade program is in at least one matching upgrade program At least one of; the upgrade module is configured to instruct the server to upgrade the device using the target upgrade program according to the upgrade instruction.
在一些实施例中,指示单元还包括:隐藏模块,被配置为在终端检测到不存在服务器提供的至少一个升级程序的固件编码与设备的身份信息相匹配,则将升级标志隐藏。In some embodiments, the indication unit further includes a hiding module configured to hide the upgrade flag when the terminal detects that the firmware code of at least one upgrade program provided by the server does not match the identity information of the device.
在一些实施例中,升级装置还包括:信息单元,被配置为在接收服务器发送的开启标志位之前,接收设备发送的故障信息和身份信息;发送单元,被配置为将故障信 息和身份信息发送给服务器,以便服务器根据故障信息和身份信息,生成针对设备的至少一个升级程序。In some embodiments, the upgrading apparatus further includes: an information unit configured to receive the fault information and identity information sent by the device before receiving the turn-on flag sent by the server; a sending unit configured to send the fault information and identity information Give the server so that the server generates at least one upgrade program for the device based on the fault information and identity information.
在一些实施例中,升级装置还包括:确认单元,被配置为在显示处于隐藏状态的升级标志之前,在设备上待升级状态按键被触发、或者设备的遥控器上待升级状态按键被触发时,确定设备处于待升级状态。In some embodiments, the upgrading apparatus further includes: a confirmation unit configured to, before displaying the upgrade flag in a hidden state, when the button to be upgraded on the device is triggered, or when the button to be upgraded on the remote control of the device is triggered To confirm that the device is in a state to be upgraded.
由于本实施例的升级装置所实现的处理及功能基本相应于前述图1至图3所示的方法的实施例、原理和实例,故本实施例的描述中未详尽之处,可以参见前述实施例中的相关说明,在此不做赘述。Since the processing and functions implemented by the upgrading apparatus of this embodiment basically correspond to the foregoing embodiments, principles, and examples of the method shown in FIGS. 1 to 3, the description of this embodiment is not exhaustive, and reference may be made to the foregoing implementation The relevant explanations in the examples will not be repeated here.
根据本公开的实施例,还提供了对应于设备的升级方法的一种设备的升级装置。如图5所示,该升级装置可以包括存储器510和处理器520,其中:处理器520被配置为执行多条指令;存储器510被配置为存储多条指令;其中,多条指令被配置为由存储器510存储,并由处理器520加载并执行以上的设备的升级方法。According to an embodiment of the present disclosure, there is also provided an apparatus upgrade apparatus corresponding to an apparatus upgrade method. As shown in FIG. 5, the upgrading apparatus may include a memory 510 and a processor 520, wherein: the processor 520 is configured to execute multiple instructions; the memory 510 is configured to store multiple instructions; wherein, the multiple instructions are configured to The memory 510 stores, and the processor 520 loads and executes the above device upgrade method.
存储器510可以是磁盘、闪存或其它任何非易失性存储介质。处理器520耦接至存储器510,可以作为一个或多个集成电路来实施,例如微处理器或微控制器。The memory 510 may be a magnetic disk, flash memory, or any other non-volatile storage medium. The processor 520 is coupled to the memory 510, and may be implemented as one or more integrated circuits, such as a microprocessor or a microcontroller.
在一些实施例中,处理器520通过BUS总线530耦合至存储器510。该升级装置500还可以通过存储接口540连接至外部存储装置550以便调用外部数据,还可以通过网络接口560连接至网络或者另外一台计算机系统(未标出),此处不再进行详细介绍。In some embodiments, the processor 520 is coupled to the memory 510 through the BUS bus 530. The upgrade device 500 can also be connected to an external storage device 550 through a storage interface 540 to call external data, and can also be connected to a network or another computer system (not marked) through a network interface 560, which will not be described in detail here.
由于本实施例的终端所实现的处理及功能基本相应于前述图1至图3所示的方法的实施例、原理和实例,故本实施例的描述中未详尽之处,可以参见前述实施例中的相关说明,在此不做赘述。Since the processing and functions implemented by the terminal of this embodiment basically correspond to the foregoing embodiments, principles, and examples of the method shown in FIGS. 1 to 3, the description of this embodiment is not exhaustive, and reference may be made to the foregoing embodiment Relevant descriptions in, will not be repeated here.
根据本公开的一些实施例,还提供了对应于设备的升级装置的一种终端。该终端可以包括:以上的设备的升级装置。According to some embodiments of the present disclosure, a terminal corresponding to the upgrading apparatus of the device is also provided. The terminal may include: the above device upgrading device.
由于本实施例的终端所实现的处理及功能基本相应于前述图4所示的升级装置的实施例、原理和实例,故本实施例的描述中未详尽之处,可以参见前述实施例中的相关说明,在此不做赘述。Since the processing and functions implemented by the terminal of this embodiment basically correspond to the foregoing embodiments, principles, and examples of the upgrading apparatus shown in FIG. 4, the description of this embodiment is not exhaustive, and reference may be made to the Relevant descriptions are not repeated here.
本实施例服务器生成定制的升级程序后,向终端发送开启标志位,以便在终端上显示该标志位。在达到升级条件后,服务器向空调发送目标升级程序进行升级,从而实现了对问题空调进行定制升级,以解决相关技术中对设备进行统一升级造成升级操作冗余的问题,达到有针对性的定制升级操作的效果。In this embodiment, after the server generates a customized upgrade program, it sends an opening flag to the terminal to display the flag on the terminal. After reaching the upgrade conditions, the server sends the target upgrade program to the air conditioner for upgrade, thereby realizing the customized upgrade of the problem air conditioner, to solve the problem of redundant operation of the upgrade caused by the unified upgrade of the equipment in the related technology, and to achieve targeted customization The effect of the upgrade operation.
根据本公开的一些实施例,还提供了对应于设备的升级方法的一种计算机可读存储介质。该计算机可读存储介质存储有多条计算机程序指令;多条计算机程序指令用于由处理器加载并执行以上的设备的升级方法。According to some embodiments of the present disclosure, there is also provided a computer-readable storage medium corresponding to an upgrade method of a device. The computer-readable storage medium stores a plurality of computer program instructions; the plurality of computer program instructions are used by the processor to load and execute the above device upgrade method.
由于本实施例的存储介质所实现的处理及功能基本相应于前述图1至图3所示的方法的实施例、原理和实例,故本实施例的描述中未详尽之处,可以参见前述实施例中的相关说明,在此不做赘述。Since the processing and functions implemented by the storage medium of this embodiment basically correspond to the foregoing embodiments, principles, and examples of the method shown in FIGS. 1 to 3, the description of this embodiment is not exhaustive, and reference may be made to the foregoing implementation The relevant explanations in the examples will not be repeated here.
本实施例服务器生成定制的升级程序后,向终端发送开启标志位,以便在终端上显示该标志位,在达到升级条件后,服务器向空调发送目标升级程序进行升级,从而实现了对问题空调进行定制升级,以解决现有技术中对设备进行统一升级造成升级操作冗余的问题,达到有针对性的定制升级操作的效果。In this embodiment, after the server generates a customized upgrade program, it sends an open flag to the terminal to display the flag on the terminal. After the upgrade conditions are met, the server sends the target upgrade program to the air conditioner to upgrade, thereby realizing the problem air conditioner. Customized upgrade to solve the problem of redundant upgrade operation caused by the unified upgrade of equipment in the prior art, and achieve the effect of targeted customized upgrade operation.
在一些实施例中,保护一种设备的升级系统,该升级系统包括上述的终端和服务器,其中,服务器被配置为对设备进行升级。In some embodiments, an upgrade system for a device is protected. The upgrade system includes the terminal and the server described above, wherein the server is configured to upgrade the device.
在另一些实施例中,该服务器还被配置为根据设备的身份信息确定终端,向终端发送开启标志位时,对至少一个升级程序的固件编码与设备的身份信息进行匹配。In other embodiments, the server is further configured to determine the terminal according to the identity information of the device, and when sending the start flag to the terminal, match the firmware code of the at least one upgrade program with the identity information of the device.
本实施例服务器生成定制的升级程序后,向终端发送开启标志位,以便在终端上显示该标志位,在达到升级条件后,服务器向空调发送目标升级程序进行升级,从而实现了对问题空调进行定制升级,以解决现有技术中对设备进行统一升级造成升级操作冗余的问题,达到有针对性的定制升级操作的效果。In this embodiment, after the server generates a customized upgrade program, it sends an open flag to the terminal to display the flag on the terminal. After the upgrade conditions are met, the server sends the target upgrade program to the air conditioner to upgrade, thereby realizing the problem air conditioner. Customized upgrade to solve the problem of redundant upgrade operation caused by the unified upgrade of equipment in the prior art, and achieve the effect of targeted customized upgrade operation.
至此,已经详细描述了本公开。为了避免遮蔽本公开的构思,没有描述本领域所公知的一些细节。本领域技术人员根据上面的描述,完全可以明白如何实施这里公开的技术方案。So far, the present disclosure has been described in detail. In order to avoid obscuring the concept of the present disclosure, some details known in the art are not described. Those skilled in the art can fully understand how to implement the technical solutions disclosed herein based on the above description.
虽然已经通过示例对本公开的一些特定实施例进行了详细说明,但是本领域的技术人员应该理解,以上示例仅是为了进行说明,而不是为了限制本公开的范围。本领域的技术人员应该理解,可在不脱离本公开的范围和精神的情况下,对以上实施例进行修改。本公开的范围由所附权利要求来限定。Although some specific embodiments of the present disclosure have been described in detail through examples, those skilled in the art should understand that the above examples are only for illustration, not for limiting the scope of the present disclosure. Those skilled in the art should understand that the above embodiments can be modified without departing from the scope and spirit of the present disclosure. The scope of the present disclosure is defined by the appended claims.

Claims (16)

  1. 一种设备的升级方法,包括:An equipment upgrade method, including:
    接收服务器发送的开启标志位;Receive the start flag sent by the server;
    在检测到所述设备处于待升级状态时,根据所述开启标志位显示处于隐藏状态的升级标志;以及When it is detected that the device is in a state to be upgraded, displaying an upgrade sign in a hidden state according to the opening flag;
    在检测到通过显示的所述升级标志触发的升级指令后,指示所述服务器对所述设备进行升级,其中,升级采用的目标升级程序与所述设备相匹配。After detecting the upgrade instruction triggered by the displayed upgrade flag, the server is instructed to upgrade the device, where the target upgrade program used for the upgrade matches the device.
  2. 根据权利要求1所述的升级方法,其中,指示所述服务器对所述设备进行升级包括:The upgrade method according to claim 1, wherein instructing the server to upgrade the device includes:
    检测所述服务器提供的至少一个升级程序的固件编码是否与所述设备的身份信息相匹配,其中,每个升级程序有一个对应的固件编码;Detecting whether the firmware code of at least one upgrade program provided by the server matches the identity information of the device, wherein each upgrade program has a corresponding firmware code;
    若至少一个升级程序的固件编码与所述设备的身份信息相匹配,则在显示所述升级标志时,显示与所述设备相匹配的所述至少一个升级程序;If the firmware code of at least one upgrade program matches the identity information of the device, when the upgrade logo is displayed, the at least one upgrade program that matches the device is displayed;
    接收利用所述目标升级程序进行升级的升级指令,其中,所述目标升级程序为所述相匹配的所述至少一个升级程序中的至少之一;以及Receiving an upgrade instruction for upgrading using the target upgrade program, wherein the target upgrade program is at least one of the matching at least one upgrade program; and
    根据所述升级指令,指示所述服务器采用所述目标升级程序对所述设备进行升级。According to the upgrade instruction, instruct the server to use the target upgrade program to upgrade the device.
  3. 根据权利要求2所述的升级方法,其中,The upgrade method according to claim 2, wherein:
    若不存在至少一个升级程序的固件编码与所述设备的身份信息相匹配,则隐藏所述升级标志。If the firmware code of at least one upgrade program does not match the identity information of the device, the upgrade logo is hidden.
  4. 根据权利要求1-3之一所述的升级方法,还包括:The upgrade method according to any one of claims 1-3, further comprising:
    接收所述设备发送的故障信息和身份信息;以及Receiving fault information and identity information sent by the device; and
    将所述故障信息和所述身份信息发送给所述服务器,以便所述服务器根据所述故障信息和所述身份信息,生成针对所述设备的至少一个升级程序。Sending the fault information and the identity information to the server, so that the server generates at least one upgrade program for the device based on the fault information and the identity information.
  5. 根据权利要求1-3之一所述的升级方法,还包括:The upgrade method according to any one of claims 1-3, further comprising:
    在所述设备上待升级状态按键被触发、或者所述设备的遥控器上待升级状态按键被触发时,确定所述设备处于所述待升级状态。When the button to be upgraded on the device is triggered, or the button to be upgraded on the remote control of the device is triggered, it is determined that the device is in the to-be-upgraded state.
  6. 一种设备的升级装置,包括:An equipment upgrading device, including:
    接收单元,被配置为接收服务器发送的开启标志位;The receiving unit is configured to receive the opening flag sent by the server;
    显示单元,被配置为在检测到所述设备处于待升级状态时,根据所述开启标志位显示处于隐藏状态的升级标志;以及A display unit configured to display an upgrade flag in a hidden state according to the open flag bit when detecting that the device is in a state to be upgraded; and
    指示单元,被配置为在检测到通过显示的所述升级标志触发的升级指令后,指示所述服务器对所述设备进行升级,其中,升级采用的目标升级程序与所述设备相匹配。The instruction unit is configured to, after detecting an upgrade instruction triggered by the displayed upgrade flag, instruct the server to upgrade the device, wherein the target upgrade program used for the upgrade matches the device.
  7. 根据权利要求6所述的升级装置,其中,所述指示单元包括:The upgrading apparatus according to claim 6, wherein the instruction unit comprises:
    检测模块,被配置为在检测到通过显示的所述升级标志触发的升级指令后,检测所述服务器提供的至少一个升级程序的固件编码是否与所述设备的身份信息相匹配;The detection module is configured to detect whether the firmware code of at least one upgrade program provided by the server matches the identity information of the device after detecting the upgrade instruction triggered by the displayed upgrade flag;
    显示模块,被配置为若至少一个升级程序的固件编码与所述设备的身份信息相匹配,则在显示所述升级标志时,显示与所述设备相匹配的所述至少一个升级程序;A display module configured to display the at least one upgrade program matching the device when displaying the upgrade logo if the firmware code of at least one upgrade program matches the identity information of the device;
    接收模块,被配置为接收利用所述目标升级程序进行升级的升级指令,其中,所述目标升级程序为所述相匹配的所述至少一个升级程序中的至少之一;以及A receiving module configured to receive an upgrade instruction for upgrading using the target upgrade program, wherein the target upgrade program is at least one of the matching at least one upgrade program; and
    升级模块,被配置为根据所述升级指令,指示所述服务器采用所述目标升级程序对所述设备进行升级。The upgrade module is configured to instruct the server to upgrade the device using the target upgrade program according to the upgrade instruction.
  8. 根据权利要求7所述的升级装置,其中,所述指示单元还包括:The upgrading apparatus according to claim 7, wherein the instruction unit further comprises:
    隐藏模块,被配置为若不存在至少一个升级程序的固件编码与所述设备的身份信息相匹配,则隐藏所述升级标志。The hiding module is configured to hide the upgrade flag if the firmware code of at least one upgrade program does not match the identity information of the device.
  9. 根据权利要求6-8之一所述的升级装置,还包括:The upgrading device according to any one of claims 6-8, further comprising:
    信息单元,被配置为接收所述设备发送的故障信息和身份信息;以及An information unit configured to receive fault information and identity information sent by the device; and
    发送单元,被配置为将所述故障信息和所述身份信息发送给所述服务器,以便所述服务器根据所述故障信息和所述身份信息,生成针对所述设备的至少一个升级程序。The sending unit is configured to send the fault information and the identity information to the server, so that the server generates at least one upgrade program for the device according to the fault information and the identity information.
  10. 根据权利要求6-8之一所述的装置,其中,所述装置还包括:The device according to any one of claims 6-8, wherein the device further comprises:
    确认单元,被配置为在所述设备上待升级状态按键被触发、或者所述设备的遥控器上待升级状态按键被触发时,确定所述设备处于所述待升级状态。The confirmation unit is configured to determine that the device is in the state to be upgraded when the state-to-be-upgraded button on the device is triggered, or the state-to-be-upgraded button on the remote control of the device is triggered.
  11. 一种设备的升级装置,包括:An equipment upgrading device, including:
    存储器;以及Memory; and
    耦接至所述存储器的处理器,所述处理器被配置为基于存储在所述存储器的指令执行如权利要求1至5任一所述的设备的升级方法。A processor coupled to the memory, the processor configured to perform the method of upgrading the device according to any one of claims 1 to 5 based on instructions stored in the memory.
  12. 一种终端,包括:如权利要求6-11任一所述的设备的升级装置。A terminal, comprising: the device upgrading device according to any one of claims 6-11.
  13. 一种设备的升级系统,包括:An equipment upgrade system, including:
    权利要求12所述的终端;以及The terminal of claim 12; and
    服务器,被配置为采用目标升级程序对设备进行升级。The server is configured to upgrade the device using the target upgrade procedure.
  14. 根据权利要求13所述的升级系统,其中,The upgrade system according to claim 13, wherein:
    所述服务器被配置为根据所述终端发送的所述设备的故障信息和身份信息,生成针对所述设备的至少一个升级程序。The server is configured to generate at least one upgrade program for the device according to the fault information and identity information of the device sent by the terminal.
  15. 根据权利要求14所述的升级系统,其中,The upgrade system according to claim 14, wherein:
    所述服务器还被配置为根据所述设备的身份信息确定所述终端,向所述终端发送开启标志位时,对所述至少一个升级程序的固件编码与所述设备的身份信息进行匹配。The server is further configured to determine the terminal based on the identity information of the device, and when sending the start flag to the terminal, match the firmware code of the at least one upgrade program with the identity information of the device.
  16. 一种计算机可读存储介质,其上存储有计算机程序指令,该指令被处理器执行时实现如权利要求1-5任一所述的设备的升级方法。A computer-readable storage medium on which computer program instructions are stored, which when executed by a processor implements the method for upgrading a device according to any one of claims 1-5.
PCT/CN2019/111718 2018-12-03 2019-10-17 Device upgrade method, apparatus, and system, storage medium, and terminal WO2020114099A1 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
CN201811465205.1A CN109739528B (en) 2018-12-03 2018-12-03 Equipment upgrading method and device, storage medium and terminal
CN201811465205.1 2018-12-03

Publications (1)

Publication Number Publication Date
WO2020114099A1 true WO2020114099A1 (en) 2020-06-11

Family

ID=66358453

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/CN2019/111718 WO2020114099A1 (en) 2018-12-03 2019-10-17 Device upgrade method, apparatus, and system, storage medium, and terminal

Country Status (2)

Country Link
CN (1) CN109739528B (en)
WO (1) WO2020114099A1 (en)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109739528B (en) * 2018-12-03 2020-12-15 珠海格力电器股份有限公司 Equipment upgrading method and device, storage medium and terminal
CN110580168A (en) * 2019-08-15 2019-12-17 贵阳朗玛信息技术股份有限公司 Informatization asset management system and upgrading method thereof

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102143339A (en) * 2010-02-02 2011-08-03 康佳集团股份有限公司 Method for entering factory hidden menu through combined keys
CN103596049A (en) * 2013-11-21 2014-02-19 乐视致新电子科技(天津)有限公司 Intelligent television and upgrade method and device thereof
CN105653298A (en) * 2014-11-12 2016-06-08 Tcl集团股份有限公司 Application program update method and terminal
US10101928B2 (en) * 2016-02-19 2018-10-16 Dell Products L.P. System and method for enhanced security and update of SMM to prevent malware injection
CN109739528A (en) * 2018-12-03 2019-05-10 珠海格力电器股份有限公司 A kind of upgrade method of equipment, device, storage medium and terminal

Family Cites Families (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103984564B (en) * 2013-02-08 2018-04-27 百度国际科技(深圳)有限公司 Software is installed, upgrades the method and device of software
US20160062722A1 (en) * 2014-09-03 2016-03-03 ProSports Technologies, LLC Multiple display controller system
CN105354059A (en) * 2015-10-29 2016-02-24 珠海格力电器股份有限公司 Upgrade method and apparatus for controller of air-conditioner system
CN105915401B (en) * 2016-06-29 2019-05-21 北京小米移动软件有限公司 Firmware upgrade method, device and the equipment of Intelligent hardware
CN106572372B (en) * 2016-11-14 2021-06-04 青岛海信宽带多媒体技术有限公司 Set top box upgrading method and set top box
US20180165108A1 (en) * 2016-12-14 2018-06-14 Lattice Health Systems, Inc. System and Methods for Utilizing a Script to Instruct a Bluetooth Low Energy Client in Interfacing with a Bluetooth Low Energy Server
CN107391173A (en) * 2017-06-14 2017-11-24 北京康得新创科技股份有限公司 Update method, storage medium and the terminal of application program
CN107688464A (en) * 2017-06-28 2018-02-13 上海壹账通金融科技有限公司 Software customized server, method and computer-readable recording medium
CN107291516B (en) * 2017-07-12 2019-10-22 珠海格力电器股份有限公司 A kind of firmware upgrade method and system
CN108132798A (en) * 2017-12-20 2018-06-08 深圳创维-Rgb电子有限公司 Upgrade method, device and computer readable storage medium
CN108427570A (en) * 2018-03-06 2018-08-21 珠海格力电器股份有限公司 A kind of intelligent appliance primary control program upgrade-system and upgrade method

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102143339A (en) * 2010-02-02 2011-08-03 康佳集团股份有限公司 Method for entering factory hidden menu through combined keys
CN103596049A (en) * 2013-11-21 2014-02-19 乐视致新电子科技(天津)有限公司 Intelligent television and upgrade method and device thereof
CN105653298A (en) * 2014-11-12 2016-06-08 Tcl集团股份有限公司 Application program update method and terminal
US10101928B2 (en) * 2016-02-19 2018-10-16 Dell Products L.P. System and method for enhanced security and update of SMM to prevent malware injection
CN109739528A (en) * 2018-12-03 2019-05-10 珠海格力电器股份有限公司 A kind of upgrade method of equipment, device, storage medium and terminal

Also Published As

Publication number Publication date
CN109739528A (en) 2019-05-10
CN109739528B (en) 2020-12-15

Similar Documents

Publication Publication Date Title
CN106648669B (en) Product equipment remote firmware upgrading method and system
US20190052476A1 (en) Smart appliance control method and smart appliance
US20130325939A1 (en) Terminal management system and method for managing a terminal
US8079090B2 (en) License management system, control method thereof, image processing apparatus, and control method thereof
CN104471958B (en) Communication means and communication device
US10666450B2 (en) Operation execution control server, rule generation server, terminal device, linkage system, method for controlling operation execution control server, method for controlling rule generation server, method for controlling terminal device, and computer-readable recording medium
CN108507119B (en) Equipment fault repairing method and device, storage medium and equipment
WO2020000758A1 (en) Server acceptance method and apparatus, computer device, and storage medium
WO2020114099A1 (en) Device upgrade method, apparatus, and system, storage medium, and terminal
CN104898438A (en) Household electrical appliance control method and apparatus, and terminal
US9801216B1 (en) Peer-to-peer configuration
JP5496393B1 (en) Home equipment and remote control system
JP2013171388A (en) Management system and system management method
KR101797812B1 (en) Automatic Execution Method for Controlling a plurality of Devices, Application, and Server
US20160170729A1 (en) Method and device for installing smart appliance
WO2021196327A1 (en) Control method for air conditioner system, air conditioner system, server and medium
US20220307717A1 (en) Installation position confirmation support system, server, program, and method
JP6909984B2 (en) Home appliance management server, home appliance management method, and program
JP7411960B2 (en) Control device, control system, control method, and program
JP5735588B2 (en) Home controller, home device management system, notification message display method and program
CN106155731B (en) System and method for automatically replacing peripheral device
JP2009171379A (en) Remote control device, remote control system, and remote control method
KR20170002333A (en) Automatic Execution Method for Controlling a plurality of Devices, Application, and Server
JP2014049005A (en) Information processing apparatus
JP7175223B2 (en) Information processing system and information input/output device

Legal Events

Date Code Title Description
121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 19892743

Country of ref document: EP

Kind code of ref document: A1

NENP Non-entry into the national phase

Ref country code: DE

122 Ep: pct application non-entry in european phase

Ref document number: 19892743

Country of ref document: EP

Kind code of ref document: A1