WO2019242519A1

WO2019242519A1 - Commodity check and apparatus, and device

Info

Publication number: WO2019242519A1
Application number: PCT/CN2019/090507
Authority: WO
Inventors: 李辰扬
Original assignee: 阿里巴巴集团控股有限公司
Priority date: 2018-06-22
Filing date: 2019-06-10
Publication date: 2019-12-26
Also published as: TW202001711A; CN110633929A; CN110633929B

Abstract

Embodiments of the present invention provide a commodity check and apparatus, and a device. The method comprises: in response to a commodity check operation triggered by a user on an order, obtaining voices of commodities in the order checked by the user; and recognizing the voices of the commodities in the checked order to determine received commodities in the order. In the solution, commodity check processing can be simply and conveniently implemented simply by means of voice interaction without providing an additional hardware device at a user side.

Description

Commodity inventory method, device and equipment

This application claims priority from a Chinese patent application filed on June 22, 2018 with an application number of 201810653787.X and an invention name of "Commodity Inventory Method, Apparatus and Equipment", the entire contents of which are incorporated herein by reference.

Technical field

The present invention relates to the field of Internet technologies, and in particular, to a method, a device, and a device for counting goods.

Background technique

Buyers such as retail store owners and Wechat often need to purchase goods in batches. After receiving the purchased goods, the buyer often needs to check the arrival of the goods against the order to determine whether the purchased goods are fully and accurately delivered.

At present, a way of counting goods is to attach a tag such as a Radio Frequency Identification (RFID) tag to the product. The tag stores information used to uniquely identify the product. After receiving the product, the buyer scans the product The device separately scans the tags of each arriving product to obtain the information of each arriving product, such as transmitting the scanned arrival information to a computer and other terminal devices for display, and then finding the order when the item was purchased, and manually comparing the order in the order. Product inventory and inventory information of completed goods are completed.

In the above-mentioned product inventory method, labels and scanning equipment need to be provided, which increases costs, and scanning and manual comparison also make the operation complicated and inconvenient.

Summary of the Invention

In view of this, embodiments of the present invention provide a method, an apparatus, and a device for inventory of commodities, which are used to implement the inventory of the goods received in the order simply and conveniently.

In a first aspect, an embodiment of the present invention provides a method for product inventory, including:

In response to a user's inventory counting operation triggered by the order, acquiring a voice of the user counting the commodities in the order;

Recognizing the voice to determine received merchandise in the order.

In a second aspect, an embodiment of the present invention provides a product inventory device, including:

A voice acquisition module, configured to acquire the voice of the user counting the products in the order in response to the user's operation of the product inventory triggered by the order;

A voice processing module, configured to recognize the voice to determine the received goods in the order.

According to a third aspect, an embodiment of the present invention provides an electronic device, which may be implemented as a user terminal device, including a processor and a memory, where the memory is used to store a program that supports the electronic device to perform the method for counting goods in the first aspect. The processor is configured to execute a program stored in the memory. The electronic device may further include a communication interface for communicating with other devices or a communication network.

In addition, an embodiment of the present invention provides a computer storage medium for storing computer software instructions used by the electronic device, which includes a program for executing the method for counting goods in the first aspect.

The method, device, and device for product inventory provided by the embodiments of the present invention provide a device for assisting the user to complete the product inventory in the shopping client on the user side. The device can be understood as a software function module, so that when the user receives the purchased product, When it is called an ordered product, you can open the shopping client and trigger the product inventory operation for the corresponding order to start the product inventory processing. Specifically, the embodiment of the present invention provides a voice interaction product inventory solution. During the inventory process of the received goods, the user interacts with the shopping client by voice, and successively outputs the voice used for product inventory in order to pass recognition. The voice is used to determine which product in the order the received product received by the user corresponds to, so as to realize the inventory of the received product in the order. In this solution, there is no need to configure additional hardware equipment on the user side, and the inventory of goods can be easily and conveniently implemented only through voice interaction.

BRIEF DESCRIPTION OF THE DRAWINGS

In order to more clearly explain the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly introduced below. Obviously, the drawings in the following description These are some embodiments of the present invention. For those of ordinary skill in the art, other drawings can be obtained based on these drawings without paying creative labor.

FIG. 1 is a flowchart of a method for counting goods according to an embodiment of the present invention; FIG.

FIG. 2 is a schematic diagram of interface changes in a process of product inventory;

FIG. 3 is a schematic diagram of interface changes in a process of product inventory;

FIG. 4 is a schematic diagram of interface changes during a product inventory process;

FIG. 5 is a schematic diagram of interface changes during a product inventory process;

FIG. 6 is a flowchart of another method for counting goods according to an embodiment of the present invention; FIG.

7 is a schematic structural diagram of a commodity inventory device according to an embodiment of the present invention;

FIG. 8 is a schematic structural diagram of an electronic device corresponding to the product inventory device shown in FIG. 7.

detailed description

In order to make the objectives, technical solutions, and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part, but not all, of the embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by a person of ordinary skill in the art without creative efforts shall fall within the protection scope of the present invention.

The terminology used in the embodiments of the invention is for the purpose of describing particular embodiments only and is not intended to limit the invention. The singular forms "a", "the" and "the" used in the embodiments of the present invention and the appended claims are also intended to include the plural forms, unless the context clearly indicates another meaning, "multiple" Generally, at least two kinds are included, but the case where at least one kind is included is not excluded.

It should be understood that the term “and / or” used herein is merely an association relationship describing an associated object, which means that there can be three kinds of relationships, for example, A and / or B can mean: A exists alone, and both A and B, there are three cases of B alone. In addition, the character "/" in this text generally indicates that the related objects are an "or" relationship.

Depending on the context, the words "if", "if" as used herein can be interpreted as "at" or "when" or "responding to determination" or "responding to detection". Similarly, depending on the context, the phrases "if determined" or "if detected (the stated condition or event)" can be interpreted as "when determined" or "responded to the determination" or "when detected (the stated condition or event) ) "Or" in response to a test (statement or event stated) ".

It should also be noted that the terms "including," "including," or any other variation thereof are intended to encompass non-exclusive inclusions, so that a product or system that includes a series of elements includes not only those elements, but also those that are not explicitly listed Other elements, or elements that are inherent to this commodity or system. Without more restrictions, the elements defined by the sentence "including one ..." do not exclude the existence of other identical elements in the product or system including the elements.

In addition, the sequence of steps in the following method embodiments is only an example, and is not strictly limited.

FIG. 1 is a flowchart of a method for counting goods according to an embodiment of the present invention. The method for counting goods in this embodiment may be performed by a device for checking goods. The device for checking goods may be implemented as software, or as software and software. A combination of hardware. Optionally, the commodity inventory device may be set in a shopping client in a user terminal device, or may also be set in a shopping server. As shown in Figure 1, the method includes the following steps:

101. In response to a user's inventory operation triggered by an order, obtain a voice of the user to count the products in the order.

102. Identify the voice of the goods in the order to determine the received goods in the order.

Take the scenario where the user uses the shopping client for shopping as an example. After the user has placed an order, he will receive the purchased product at a certain time. At this time, in order to check whether the received product is the product he ordered and the order he placed Whether all of the products have been delivered, you need to carry out an inventory.

At this time, optionally, the user can trigger the item inventory operation by opening the shopping client and selecting the corresponding order to enter the order details page, as shown in FIG. 2. The order details page can be provided with a control that triggers the item inventory operation. , The user clicks the control to trigger the product inventory operation.

In an optional embodiment, when it is detected that the user has triggered the product inventory operation for a certain order, the triggering voice collection function becomes effective to receive the user's voice for inventorying the products in the order. In this embodiment, for any received product, the user can speak the received product description information, that is, output a voice containing the received product description information. The received product description information may include, for example, product characteristics such as product name, size, color, quantity, and model number. After the voice is collected, the voice is subjected to voice recognition processing to identify the received product description information contained therein. Optionally, as shown in FIG. 3, the voice recognition result may be displayed in the interface so that Let the user see whether the recognition result is consistent with the received product description information that it outputs. Furthermore, the product information corresponding to the order can be found to find whether there is product information matching the received product description information to determine which product in the order the product currently received by the user, where the product information can be reflected as Item records in the order details page. When the product information matching the received product description information is found therefrom, optionally, as shown in FIG. 4, the matched product information may be highlighted, and the matched product information may also be marked with the received product. The status flag can also play a preset prompt sound to remind the user that the corresponding product information has been matched. According to the above process, the user successively outputs the voice corresponding to each received product. Based on the above-mentioned voice recognition and product information matching processing, it is finally possible to obtain information such as how many products in the order have been received by the user and how many products have not been delivered. . Optionally, an inventory completion control may be set in the interface shown in FIG. 4. When the user clicks the control, an inventory end operation is triggered. At this time, as shown in FIG. 5, an inventory result page may be displayed. The inventory result page may be Including at least one of the total number of received goods, the total number of unreceived goods, the details of the received goods and the details of the unreceived goods. Triggering the inventory ending operation can also be regarded as triggering the inventory ending operation if no product inventory voice is received within a certain period of time.

It can be understood that each time a description of the arrival product is matched in the product information contained in the order, the total number of received products and the total number of unreceived products will be updated. The details of the received product and the details of the unreceived product may be different. The product information corresponding to the received product and the product information of the unreceived product in the order are displayed differently. , The information of the received goods is displayed in a centralized manner at the back, but it is not limited to this.

In summary, based on the voice interaction product inventory solution provided by the embodiment of the present invention, in the process of inventorying the products in the order, the user interacts with the shopping client by voice, and successively outputs the voice for the inventory of the goods in order to By recognizing the voice, it is determined which item in the order the received merchandise received by the user corresponds to, and the inventory of the received merchandise is finally completed. In this solution, there is no need to configure additional hardware equipment on the user side, and the inventory of goods can be easily and conveniently implemented only through voice interaction.

FIG. 6 is a flowchart of another method for counting goods according to an embodiment of the present invention. As shown in FIG. 6, the method may further include the following steps:

601. In response to a user's inventory operation triggered by an order, a inventory mode selection page is displayed.

602. Determine the inventory mode to be adopted according to a user's selection operation on the inventory mode selection page.

The solution of product inventory based on voice interaction according to the embodiment of the present invention may provide two optional inventory modes: a first inventory mode corresponding to a user's voice input of a received product, and a first inventory mode corresponding to a device-side voice announcement of the product. Two inventory modes. To put it simply, the first inventory mode is a mode for the user to output the description information of the received product by voice, perform voice recognition on the client side, and find the product information matching the received product among the product information included in the order; The second inventory mode is a mode in which the client side broadcasts the product information contained in the order, and the user searches for the received product for the received product corresponding to the reported product information, and performs voice feedback based on the search result.

In an optional embodiment, the user can independently select which inventory mode to use for inventory of goods according to his own needs. At this time, when the user triggers the product inventory operation by clicking the inventory control in the order details page shown in FIG. 2, for example, the inventory mode selection page may be displayed in the interface, and the page includes the first inventory mode and the second inventory mode selection. Item, from which the user can select the required inventory mode.

It is worth noting that when the user selects a certain inventory mode for product inventory, during the inventory process, the user can also switch to another inventory mode for product inventory, that is, during a product inventory process, the user can Switch between the two inventory modes as required.

It can be understood that the two above-mentioned inventory modes also complement each other, to avoid the use of another inventory mode to complete the inventory inventory processing when one inventory mode cannot complete the inventory inventory processing well. For example, when the first inventory mode is used, if the accuracy of speech recognition is poor due to problems such as the user's accent, the second inventory mode can make up for this deficiency.

In another optional embodiment, compared to the manner in which the user manually selects the inventory mode, the automatic selection of the inventory mode may also be implemented. At this time, you can determine which inventory mode to use based on the number of items included in the order. For example: if the number of products is greater than or equal to a preset threshold, it is determined to use the first inventory mode; if the number of products is less than the preset threshold, it is determined to use the second inventory mode. Because when there are a large number of products in the order, in general, there are also a large number of received products. At this time, the first inventory mode can be used to avoid the inconvenience caused by users looking for the products announced by the client among the many received products. On the contrary, when the number of products in the order is small, generally, the number of received products is also small. At this time, the second inventory mode can be used to prevent the user from having to say long information about the received products.

On the one hand, if it is determined that the first inventory mode is adopted, steps 603-604 are performed:

603. If it is determined that the first inventory mode is adopted, obtain the first voice of the user broadcasting the received goods.

604. Identify the first received product description information included in the first voice, and match the first received product description information with the product information included in the order to determine the received product in the order according to the matching result.

As described in the foregoing embodiment, for any received product, the user can speak a voice including the received product description information (referred to as the first received product description information). The first received product description information may include, for example, product characteristics such as a product name, size, color, quantity, and model number. After the voice is collected, the voice is processed for voice recognition to identify the first received product description information contained therein. Further, the first received product description information can be matched in the product information included in the order to determine whether the order contains product information that matches the first received product description information, so that according to the matching result in the order, Goods received.

In the process of matching the first received product description information with the product information contained in the order, it may appear that one product information corresponding to the first received product description information is matched, and a plurality of items that match the first received product description information are matched. There are several cases where the product information corresponding to the received product description information does not match the product information corresponding to the first received product description information. The following describes the processing under various matching results that may be encountered during the execution of step 604. The logic is explained.

First case: if only one target product information corresponding to the first received product description information is matched in the product information included in the order, it is determined that the product corresponding to the target product information is the received product. At this time, optionally, the target product information may be marked with a received status, so that in the subsequent inventory process for another received product, it is not necessary to match the product information with the received status identifier, Reduced the number of matches. In addition, in order to improve the user experience, when the target product information is matched, a preset prompt tone can also be played to remind the user that the corresponding product information has been matched, such as playing "matching successfully".

The second case: if a plurality of product information corresponding to the first received product description information is matched in the product information included in the order, the differential product characteristics of the multiple product information are determined; and the first prompt is output according to the differential product characteristics. Voice; receiving the user's response voice to the first prompt voice; determining the target commodity information corresponding to the received product from the multiple commodity information according to the response voice, that is, determining the Goods received.

As mentioned before, for any received product, in order to ensure the accuracy of the matching result, when the user describes the received product, ideally, he should say a complete description of the received product, that is, use It uniquely identifies various product characteristics of the received product, such as the product name, size, color, quantity, section number, and the like. When the description of the first received product description by the user is too vague, it may result in failure to successfully match the corresponding product information or to match multiple product information.

For the case of matching multiple product information, it is explained that the product characteristics included in the first received product description information are relatively small, and the multiple product information in the order includes the product characteristics included in the first received product description information At this time, in an optional manner, the plurality of product information may be compared to find out the difference between the product characteristics of each other. The difference commodity feature can distinguish the plurality of commodity information. For example, assuming that the product feature included in the first received product description information is a BBB brand dress, if the order contains two products that both correspond to the BBB brand dress, and the difference product feature of the two products can be a size Different or different colors. It is worth noting that if there are multiple different product features that are sufficient to distinguish the multiple product information, one can be randomly selected, or the highest priority differential product feature can be selected according to the priority of different product features. Furthermore, when the first prompt voice is output according to the determined difference product feature, the first prompt voice including the difference product feature may be output, such as "is the product of a certain size", or the difference product feature and the first The first prompt voice of the product feature contained in the received product description information, such as "Is it a dress of a certain size of the BBB brand?" The user answers the first prompt voice and outputs a response voice, for example, the response voice is "yes" or "no," so that it can be determined which of the products corresponding to the multiple product information is the currently received product according to the response voice.

It can be understood that the first prompt voice corresponding to the above-mentioned multiple product information can be output one by one. Assuming that two pieces of product information are matched, the corresponding products are respectively product 1, product 2, and the first prompt voice corresponding to product 1 is output first. If the answering voice of the user is "Yes" at this time, it means that the product 1 is the arrived product, and it is not necessary to output the first prompting voice corresponding to the product 2 at this time. Optionally, at this time, the product information corresponding to the product 1 is used as target product information corresponding to the received product, and the target product information may be marked with a received status.

When multiple product information is matched, in another alternative manner, a query voice corresponding to each of the multiple product information may also be output one by one, and the detailed product characteristics of the corresponding product information in the query voice may be used for unique Identifies the product characteristics of a product, such as including the product name, size, color, quantity, model number, etc. Further, the user answers the query voice and outputs a response voice, and determines the received product from the multiple product information based on the response voice Corresponding target product information.

The third case: if the product information corresponding to the first received product description information is not matched in the product information included in the order, a second prompt voice is output, and the second prompt voice is used to instruct the user to re-output the broadcast The voice of the received product; identifying the second received product description information contained in the second voice of the received product that is broadcast again; matching the second received product description information in the product information included in the order, To determine the received items in the order based on the matching result.

In practical applications, the user may not be able to identify the first received product description information contained in the first voice due to the user's long distance, low voice, dialect, etc., and thus cannot match the first received product description information. Corresponding product information. At this time, a second prompt voice may be output to the user, so that the user re-outputs a voice for counting the currently received goods, for example, "the product is not in the order, please say the product again". Based on the second prompt voice, the user can realize that when the first voice was previously output, the client may not be able to accurately recognize the first voice because of a long distance, too low voice, dialect, etc. The method of performing voice recognition re-speaks a second voice containing the description information of the second received product, so that the client can perform a process of voice recognition and product information matching again for the second voice. In this case or the second case, you can refer to the processing logic of the foregoing two cases for processing.

It is worth noting that if the user still cannot match the corresponding product information after re-outputting the second voice, or if the corresponding product information cannot be matched after re-outputting a certain number of times, the client can warn that the If the match is successful, the user can switch to other goods that have arrived. After completing the inventory of other goods that have arrived, the user can manually check the order to determine whether the merchant sent the wrong goods or other abnormal conditions.

On the other hand, if it is determined that the second inventory mode of the goods in the order is announced on the device side, then steps 605-607 are performed:

605: If it is determined that the second inventory mode is adopted, output a third voice for broadcasting the commodity information included in the order.

606. Obtain a fourth voice output by the user in response to the third voice.

607. Identify the receiving instruction information included in the fourth voice to determine whether a product corresponding to the commodity information included in the third voice is received according to the receiving instruction information.

In actual application, each product information can be broadcasted in order according to the order of the product information in the order.

When a certain product information is broadcast to the user, the user searches for the corresponding product from the received product. If it is found, it can reply with a voice of "yes", and if it is not found, it can reply with a voice of "no". The presence or absence is the above-mentioned receiving instruction information. Therefore, based on the identification of the receiving instruction information in the fourth voice of the user, it can be determined whether the product corresponding to the currently announced product information has been received by the user, and if it has been When receiving, you can mark the received product information with the received status flag, and then continue to broadcast the next product information.

In summary, the two voice interaction modes provided based on the embodiments of the present invention can realize reliable and simple inventory processing of the goods in the order.

In addition, the foregoing method embodiments may be completed on the client side. In fact, they may also be completed based on the interaction between the client and the server. At this time, the above-mentioned voice recognition process is matched with the product information included in the order. The process can be implemented on the server.

In the following, the commodity inventory device of one or more embodiments of the present invention will be described in detail. Those skilled in the art can understand that all of these commodity inventory devices can be configured by using commercially available hardware components through the steps taught in this solution.

FIG. 7 is a schematic structural diagram of a commodity inventory device according to an embodiment of the present invention. As shown in FIG. 7, the device includes a voice acquisition module 11 and a voice processing module 12.

The voice acquisition module 11 is configured to acquire the voice of the user for counting the goods in the order in response to the user's operation of the goods counting triggered by the order.

The voice processing module 12 is configured to recognize the voice to determine the received goods in the order.

Optionally, the apparatus further includes: a mode determination module 13.

A mode determination module 13 is configured to determine an inventory mode to be adopted according to the quantity of the products included in the order; or to determine an inventory mode to be adopted according to a selection operation of the user on the inventory mode selection page;

The inventory mode includes a first inventory mode corresponding to the user's voice input of the received goods and a second inventory mode corresponding to the products in the device-side voice broadcast order.

Wherein, in an optional embodiment of determining the inventory mode adopted according to the quantity of the products included in the order, the mode determining module 13 is specifically configured to:

If the number of commodities is greater than or equal to a preset threshold, determining that the first inventory mode is adopted;

If the number of commodities is less than a preset threshold, it is determined that the second inventory mode is adopted.

In an optional embodiment, the voice acquisition module 11 is configured to: if it is determined that the first inventory mode is adopted, acquire the first voice of the user broadcasting the received goods, and the first inventory mode corresponds to the user voice Enter the pattern of the received item.

The voice processing module 12 is configured to: identify the first received product description information included in the first voice; and match the first received product description information in the product information included in the order to The matching result determines the received items in the order.

Wherein, optionally, the voice processing module 12 may be specifically configured to: if only one target product information corresponding to the first received product description information is matched in the product information included in the order, determine The product corresponding to the target product information is the received product.

Wherein, optionally, the voice processing module 12 may be specifically configured to: if a plurality of product information corresponding to the first received product description information is matched among the product information included in the order, determine the Describe the different product features of the plurality of product information; and output a first prompt voice according to the different product features. The voice acquisition module 11 may be further configured to receive a response voice of the user to the first prompt voice. The voice processing module 12 is configured to determine target commodity information corresponding to the received commodity from the plurality of commodity information according to the response voice.

The voice processing module 12 may be specifically configured to mark the received commodity status of the target commodity information.

Wherein, optionally, the voice processing module 12 may be further configured to: if the product information corresponding to the first received product description information is not matched in the product information included in the order, output the second Prompt voice, the second prompt voice is used to instruct the user to re-output the voice of the received goods; identify the second voice included in the second voice of the user to re-output the received goods The received product description information; the second received product description information is matched in the product information included in the order to determine the received product in the order according to the matching result.

In another optional embodiment, the voice processing module 12 is further configured to: if it is determined that the second inventory mode is adopted, output a third voice for broadcasting the commodity information included in the order, and the second inventory The mode corresponds to the mode of voice announcement of the products in the order on the device side. The voice acquisition module 11 is configured to acquire a fourth voice output by the user in response to the third voice. The voice processing module 12 is further configured to identify the receiving instruction information included in the fourth voice, so as to determine whether a product corresponding to the commodity information is received according to the receiving instruction information.

Optionally, the device further includes: a display module 14 configured to display an inventory result page in response to the inventory ending operation triggered by the user, where the inventory result page includes the total number of goods received and the total number of goods not received , At least one of the details of the received product and the details of the unreceived product.

The apparatus shown in FIG. 7 can execute the methods of the embodiments shown in FIG. 1 and FIG. 6. For the parts that are not described in detail in this embodiment, reference may be made to the related description of the embodiments shown in FIG. 1 and FIG. 6. For the implementation process and technical effect of the technical solution, refer to the description in the embodiments shown in FIG. 1 and FIG. 6, and details are not described herein again.

The above describes the internal function and structure of the commodity inventory device. In one possible design, the structure of the commodity inventory device shown in FIG. 8 may be implemented as an electronic device, which may be a user terminal device, as shown in FIG. 8, The electronic device may include a processor 21 and a memory 22. Wherein, the memory 22 is configured to store a program that supports an electronic device to execute the commodity inventory method provided in the embodiments shown in FIG. 1 and FIG. 6 described above, and the processor 21 is configured to execute a program stored in the memory 22 program.

The program includes one or more computer instructions, and when the one or more computer instructions are executed by the processor 21, the following steps can be implemented:

Recognizing the voice to determine received merchandise in the order.

Optionally, the processor 21 may be further configured to execute all or part of the steps in the foregoing method embodiments.

The electronic device may further include a communication interface 23 in its structure, for the electronic device to communicate with other devices or a communication network.

In addition, an embodiment of the present invention provides a computer storage medium for storing computer software instructions used by an electronic device, which includes a program involved in executing the method for counting goods in the method embodiments shown in FIG. 1 and FIG.

The device embodiments described above are only schematic, and the units described as separate components may or may not be physically separated, and the components displayed as units may or may not be physical units, that is, may be located One place, or it can be distributed across multiple network elements. Some or all of the modules may be selected according to actual needs to achieve the objective of the solution of this embodiment. Those of ordinary skill in the art can understand and implement without creative labor.

Through the description of the above embodiments, those skilled in the art can clearly understand that each embodiment can be implemented by adding a necessary universal hardware platform, and of course, it can also be implemented by a combination of hardware and software. Based on such an understanding, the above-mentioned technical solution essentially or part that contributes to the existing technology may be embodied in the form of a computer product. The present invention may use one or more computer-usable storages containing computer-usable program code therein. The form of a computer program product implemented on a medium (including but not limited to disk storage, CD-ROM, optical storage, etc.).

The present invention is described with reference to flowcharts and / or block diagrams of methods, devices (systems), and computer program products according to embodiments of the present invention. It should be understood that each process and / or block in the flowcharts and / or block diagrams, and combinations of processes and / or blocks in the flowcharts and / or block diagrams can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general-purpose computer, special-purpose computer, embedded processor, or other programmable data processing device to produce a machine, so that instructions generated by the processor of the computer or other programmable data processing device may be used to Means for implementing the functions specified in one or more flowcharts and / or one or more blocks of the block diagrams.

These computer program instructions may also be stored in a computer-readable memory capable of directing a computer or other programmable data processing device to work in a specific manner such that the instructions stored in the computer-readable memory produce a manufactured article including an instruction device, the instructions The device implements the functions specified in one or more flowcharts and / or one or more blocks of the block diagram.

These computer program instructions can also be loaded onto a computer or other programmable data processing device, so that a series of steps can be performed on the computer or other programmable device to produce a computer-implemented process, which can be executed on the computer or other programmable device. The instructions provide steps for implementing the functions specified in one or more flowcharts and / or one or more blocks of the block diagrams.

In a typical configuration, a computing device includes one or more processors (CPUs), input / output interfaces, network interfaces, and memory.

Memory may include non-persistent memory, random access memory (RAM), and / or non-volatile memory in computer-readable media, such as read-only memory (ROM) or flash memory (flash RAM). Memory is an example of a computer-readable medium.

Computer-readable media includes permanent and non-persistent, removable and non-removable media. Information storage can be accomplished by any method or technology. Information may be computer-readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), and read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), flash memory or other memory technologies, read-only disc read-only memory (CD-ROM), digital versatile disc (DVD) or other optical storage, Magnetic tape cartridges, magnetic tape storage or other magnetic storage devices or any other non-transmitting medium may be used to store information that can be accessed by a computing device. As defined herein, computer-readable media does not include temporary computer-readable media, such as modulated data signals and carrier waves.

Finally, it should be noted that the above embodiments are only used to illustrate the technical solution of the present invention, but not limited thereto. Although the present invention has been described in detail with reference to the foregoing embodiments, those skilled in the art should understand that they can still Modifications to the technical solutions described in the foregoing embodiments, or equivalent replacements of some of the technical features thereof; and these modifications or replacements do not depart the essence of the corresponding technical solutions from the spirit and scope of the technical solutions of the embodiments of the present invention.

Claims

A method for product inventory counting, comprising:

In response to a user's inventory counting operation triggered by the order, acquiring a voice of the user counting the commodities in the order;

Recognizing the voice to determine received merchandise in the order.
The method according to claim 1, wherein before the acquiring the voice of the user counting the goods in the order, further comprising:

Determining the inventory mode to be used according to the number of products included in the order; or,

Determine the inventory mode to be used according to the user's selection operation on the inventory mode selection page;

The inventory mode includes a first inventory mode corresponding to the user's voice input of the received goods and a second inventory mode corresponding to the products in the device-side voice broadcast order.
The method according to claim 2, wherein the determining an inventory mode according to the quantity of the products included in the order comprises:

If the number of commodities is greater than or equal to a preset threshold, determining that the first inventory mode is adopted;

If the number of commodities is less than a preset threshold, it is determined that the second inventory mode is adopted.
The method according to claim 1, wherein the acquiring the voice of the user for counting the goods in the order comprises:

If it is determined that the first inventory mode is adopted, obtaining a first voice of the user reporting the received goods, the first inventory mode corresponds to the mode of the user inputting the received goods by voice;

The identifying the voice to determine the received goods in the order includes:

Identifying first received product description information included in the first voice;

The description information of the first received product is matched in the product information included in the order to determine the received product in the order according to the matching result.
The method according to claim 4, characterized in that the first received product description information is matched in the product information included in the order to determine the received product in the order according to the matching result ,include:

If only one target product information corresponding to the first received product description information is matched in the product information included in the order, it is determined that the product corresponding to the target product information is the received product.
The method according to claim 4, characterized in that the first received product description information is matched in the product information included in the order to determine the received product in the order according to the matching result ,include:

If a plurality of product information corresponding to the first received product description information is matched in the product information included in the order, determining a difference product feature of the plurality of product information;

Outputting a first prompting voice according to the difference commodity characteristic;

Receiving a response voice of the user to the first prompt voice;

Determining target commodity information corresponding to the received commodity from the plurality of commodity information according to the response voice.
The method according to claim 5 or 6, further comprising:

Mark the received goods status on the target product information.
The method according to any one of claims 4 to 6, wherein the first received product description information is matched in the product information included in the order to determine the order according to a matching result Goods received in, including:

If the product information corresponding to the first received product description information is not matched in the product information included in the order, a second prompt voice is output, and the second prompt voice is used to instruct the user to re-output Broadcast the voice of the received goods;

Identifying the second received product description information included in the second voice of the received product rebroadcasting the received product;

Match the second received product description information in the product information included in the order to determine the received product in the order according to the matching result.
The method according to claim 1, wherein before the acquiring the voice of the user counting the goods in the order, further comprising:

If it is determined that the second inventory mode is adopted, output a third voice for broadcasting the product information included in the order, and the second inventory mode corresponds to the mode of device-side voice broadcast of the products in the order;

The acquiring the user's voice for inventorying the goods in the order includes:

Acquiring a fourth voice output by the user in response to the third voice;

The identifying the voice to determine the received goods in the order includes:

Identifying the receiving instruction information included in the fourth voice to determine whether to receive a product corresponding to the product information according to the receiving instruction information.
The method according to claim 1, further comprising:

In response to the inventory ending operation triggered by the user, an inventory result page is displayed, and the inventory result page includes at least one of the total number of goods received, the total number of goods not received, the details of the goods received, and the details of the goods not received This kind of inventory results prompt information.
A product inventory device, comprising:

A voice acquisition module, configured to acquire the voice of the user counting the products in the order in response to the user's operation of the product inventory triggered by the order;

A voice processing module, configured to recognize the voice to determine the received goods in the order.
An electronic device, comprising a memory and a processor; wherein,

The memory is used to store one or more computer instructions, and the one or more computer instructions are implemented when the processor executes:

In response to a user's inventory counting operation triggered by the order, acquiring a voice of the user counting the commodities in the order;

Recognizing the voice to determine received merchandise in the order.